190 consumer complaints have been filed with NHTSA for the 2001 Cadillac Deville. Click any complaint to view the full owner description.
ELECTRICAL SYSTEMSeptember 9, 2025
Odometer Fraud. The contact owns a 1990 Cadillac Brougham. The contact purchased the vehicle from a dealer on eBay on 05/15/2025. The vehicle was shipped to the contact. The contact stated that when the vehicle was purchased, the Sales Agreement and the odometer indicated the mileage was 46,260. In addition, the contact stated that the Sales Advertisement indicated that the mileage was 46,260. The vehicle was taken to an independent mechanic for service. The contact was informed of several needed repairs. The contact then became suspicious of the odometer. The contact later acquired a Carfax report. The Carfax report indicated that in 2016 the vehicle received an Emissions Test, and the odometer reading was reported as 125,041. The contact then took the vehicle to Pep Boys, where it was confirmed that the odometer had been rolled back. The dealer was contacted several times, and the dealer was made aware of the odometer discrepancy. In addition, the dealer was made aware of the funds that the contact had invested in the vehicle for the repairs. The contact requested that all funds be returned, and the dealer take the vehicle back. The dealer ended communications.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEFebruary 6, 2022
All light come on in engine
STRUCTUREAugust 27, 2019
WHEN I ENTERED THE CAR ONE DAY THE DASHBOARD HAD FALLEN WITHOUT ME KNOWING WHAT HAD HAPPENED. I ASKED AROUND TO SEE IF IT WAS A WAY TO FIX IT OR IF THEY HAD KNOWN ANYONE WITH THE SAME PROBLEM. I USE MY VEHICLE TO GET BACK AND FORTH TO WORK AND IT'S THE ONLY CAR I HAVE BUT THE CONDITION OF THE CAR IS GETTING WORSE AND THE DASHBOARD IS COMING APART MORE.
STEERING,ELECTRICAL SYSTEM,AIR BAGSJune 10, 2019
THE DASHBOARD IS LITERALLY FALLING DOWN IN TO YOUR LEGS AND FEET. I HAD A LARGE PIECE FALL ON MY LEGS AND FEET WHILE DRIVING. I HAVE NEVER HAD ANY WORK DONE ON THE CAR WHERE THEY HAVE TO REMOVE THE DASHBOARD. THERE ARE PIECES OF BLACK PLASTIC THAT FALL OUT OF THE DASHBOARD AREA ALL THE TIME. I HAVE HAD TO TAPE THE LIGHT SWITCHES INTO PLACE WITH DUCT TAPE. AND THE RADIO AND A/C CONTROL AREA I HAVE PROPED UP WITH A SHELF BRACKET TO TRY AND HOLD IT IN PLACE. THE VEHICLE WAS IN MOTION ON A COUNTY ROAD WHEN THE LARGE PIECE FELL DOWN.
STEERING,ELECTRICAL SYSTEMSeptember 18, 2018
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING. IN ADDITION, THE "CHECK SERVICE AIR LEVELING SYSTEM" AND "BATTERY CHARGING" WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT IT WAS DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
ENGINEApril 14, 2017
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED, THE VEHICLE STALLED, AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE COULD NOT BE LOCATED. THE CONTACT SPOKE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE FAILURE WAS DUE TO THE FAILURE OF THE UPPER AND LOWER CRANK SHIFT POSITION SENSORS, WHICH CAUSED THE ENGINE TO STALL. THE SENSORS NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
AIR BAGS,STRUCTUREOctober 19, 2016
WAS INVOLVED IN A FRONT END CRASH GOING 48MPH AND THE DRIVERS SIDE AIR BAG OR ANY OTHER AIR DID NOT DEPLOY. THERE WAS SO MUCH DAMAGE TO THE FRONT END THAT THE CAR WAS TOTALED A COMPLETE LOSS. I WOULD LIKE CAR TO BE INSPECTED FOR FAULTY AIR BAGS AND ALSO FRONT END FOR FAULTY EQUIPMENT AS DID NOT HOLD UP WELL WITH CRASH. THIS VEHICLE ONLY HAD 78,000 MILES AND WAS IN PERFECT CONDITION PRIOR TO CRASH. I WAS TOLD THERE WAS A RECALL ON THE AIRBAGS AND WITH THAT MUCH DAMAGE AND SPEED THEY SHOULD OF BEEN DEPLOYED THIS IS A MAJOR SAFETY VIOLATION. I WAS DRIVING EAST BOUND AT 48 MPH CAR IN FRONT SLAMMED ON BRAKES I TRIED TO AVOID THEM AND WENT TO THE RIGHT BUT THERE WAS A POLE AND ANOTHER TRUCK SO I PULLED BACK TO LEFT AND IT THE CAR IN THE REAR. AT NO TIME DID THE AIR BAGS DEPLOY I WOULD LIKE AN INVESTIGATION STARTED PRIOR TO CAR BEING TOTALED AND REMOVED BY INSURANCE COMPANY. *TR
SUSPENSIONJuly 18, 2016
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR PASSENGER SIDE OF THE VEHICLE WAS LEAKING BATTERY ACID. AS A RESULT, THE REAR AXLE DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,000.
ELECTRICAL SYSTEMNovember 20, 2015
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING 72 MPH, THE VEHICLE STALLED AND THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE MANEUVERED TO THE SHOULDER OF THE HIGHWAY WHERE THE VEHICLE WAS SUCCESSFULLY RESTARTED AFTER THE INITIAL ATTEMPT. THE CONTACT STATED THAT THE FAILURE OCCURRED ON A PREVIOUS OCCASION. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE ENGINE CONTINUED TO STALL AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
ENGINEOctober 27, 2015
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT OIL WAS LEAKING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKESOctober 7, 2015
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHEN THE VEHICLE WAS STARTED, THE BRAKE LIGHT WOULD REMAIN ILLUMINATE WHILE THE VEHICLE WAS BEING DRIVEN. WHILE TURNING THE STEERING WHEEL, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THE VEHICLE WOULD START AFTER MANIPULATING THE WIRING HARNESS UNDERNEATH THE FRONT DRIVER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
ELECTRICAL SYSTEMOctober 6, 2015
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE DEALER WOULD INSTALL TWO KEY RINGS AND AN INSERT IN THE KEY SLOT OR A COVER OVER A KEY HEAD ON ALL IGNITION KEYS, FREE OF CHARGE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
UNKNOWN OR OTHERAugust 27, 2015
MY FIRST WINDOW BROKE ABOUT 6 MONTHS AGO. MY SECOND ONE 3 WEEKS AGO AND TONIGHT A THIRD. CAN CADILLAC BE RESPONSIBLE AND CAN THEY BE MADE TO TAKE CARE OF THESE COSTS?
ELECTRICAL SYSTEMMarch 27, 2015
TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE SERVICE ANTI-THEFT SYSTEM WARNING LIGHT ILLUMINATED SEVERAL TIMES AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT NOTIFIED TWO DEALERS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
ELECTRICAL SYSTEMFebruary 10, 2015
BREAK IN WIRING CIRCUIT ON PASSENGER SIDE DOOR , FROM WATER LEAKING INTO THE ELECTRIC SYSTEM OF THE DOOR. ALSO REAR COMPARTMENT FUSE BLOCK OVER HEATED AND BURNT. NEED RECALL INFORMATION FOR THIS PROBLEM, AS WE PAID $1116.54 TO REPAIR THIS PROBLEM FOR OUR GRANDSONS CAR. *TR
ELECTRICAL SYSTEM,ENGINEFebruary 9, 2015
TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 27 MPH, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED AND WAS DRIVEN HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER AN IGNITION SWITCH RELATED RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
ELECTRICAL SYSTEMJanuary 29, 2015
2001 CADILLAC DEVILLE. CONSUMER STATES AFTER THE IGNITION REPAIRS WERE DONE, THE CAR BEGIN SHUTTING OFF MORE THAN THREE TIMES. *TA THE CONSUMER STATED SHE HAD NO CONTROL OVER THE VEHICLE. THERE WAS NO STEERING OR BRAKES. THE CONSUMER RETURNED TO THE DEALER. HOWEVER, THERE WERE UNABLE TO IDENTIFY THE PROBLEM AND THEREFORE DID NOT PERFORM ANY REPAIRS. *JB
ELECTRICAL SYSTEMJanuary 9, 2015
TL* THE CONTACT OWNED A 2001 CADILLAC DEVILLE. WHILE THE VEHICLE WAS PARKED, THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE FIRE DEPARTMENT STATED THAT THE CAUSE OF THE FIRE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.
ELECTRICAL SYSTEMDecember 30, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE COULD BE RESTARTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
ELECTRICAL SYSTEMDecember 4, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ELECTRICAL SYSTEMDecember 1, 2014
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE COPY OF COMPLAINT TO MARY BARRA, CHIEF EXECUTIVE OFFICER OF GENERAL MOTORS (GM) COMPANY REGARDING VEHICLE RECALL (CERT. NO. 7014 0150 0002 3462). *SMD THE CONSUMER STATED AFTER THE IGNITION RECALL WAS PERFORMED, THE VEHICLE SHUT OFF WHILE IN THE MIDST OF DRIVING. THE CONSUMER HAD NO BRAKES OR POWER STEERING. THE FIRST TWO OCCURRENCES, SHE WAS ALMOST STOPPED OR MOVING SLOWLY. THE THIRD OCCURRENCE WAS SERIOUSLY LIFE THREATENING,AS SHE WAS DRIVING HER HUSBAND TO AN APPOINTMENT, WHEN SUDDENLY THE VEHICLE SHUT OFF FOR NO APPARENT REASON, WITH ANOTHER VEHICLE DIRECTLY BEHIND HER. THE VEHICLE WAS TOWED TO THE DEALER. THEY WERE UNABLE TO IDENTIFY THE PROBLEM AND THEREFORE DID NOT PERFORM ANY REPAIRS. *JB
ELECTRICAL SYSTEMNovember 25, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER HAD NOT SENT OUT A SECOND LETTER WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
STRUCTURE,VISIBILITY/WIPERNovember 19, 2014
WINDOW REGULATORS ARE FAULTY. WHEN THEY BREAK THE WINDOW GLASS FALLS TO THE BOTTOM OF THE DOOR PANEL. THIS HAS HAPPENED TWICE AND IS A SAFETY HAZARD AT HIGHWAY SPEEDS ESPECIALLY IN INCLEMENT WEATHER. AN INTERNET SEARCH REVEALS THIS IS A COMMON PROBLEM WITH CADILLAC. *TR
AIR BAGS,ELECTRICAL SYSTEMNovember 14, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE SPEEDOMETER FAILED TO DISPLAY THE CORRECT SPEED THAT THE VEHICLE WAS TRAVELING. ALSO, THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD SPORADICALLY ILLUMINATE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 250,980.
AIR BAGSNovember 3, 2014
I WAS NOT REALLY SURE WHAT TO PUT IN THE AFFECTED PARTS AREA BUT DURING MY CRASH THE AIR BAGS DID NOT GO OFF. *TR
ELECTRICAL SYSTEMNovember 1, 2014
TL-THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT AND WOULD HAVE TO TRY SEVERAL TIMES BEFORE THE VEHICLE WOULD START. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE CONTACT RECEIVED NOTIFICATION THAT THE PART WAS AVAILABLE BUT THE PART DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. NE
STEERINGOctober 27, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED AND EXTREME FORCE WAS REQUIRED IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING PUMP, THE RACK AND THE PINION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
ELECTRICAL SYSTEMOctober 9, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IDLE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
ENGINE AND ENGINE COOLING,EXTERIOR LIGHTINGOctober 1, 2014
2001 CADILLAC DEVILLE. CONSUMER STATES VEHICLE WOULD NOT STAY IN PARK. *TGW THE CONSUMER ALSO STATED THE VEHICLE JUST STOPPED, FOR NO REASON. THE DEALER REPLACED THE BRAKE LIGHT SWITCH, THE IDLE CONTROL VALVE, THE BELT TENSIONER AND CRANK AND OIL SENSORS. *JB
ELECTRICAL SYSTEMOctober 1, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER REPEATED ATTEMPTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE RECALL REPAIR MAY NOT REMEDY THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
ELECTRICAL SYSTEM,AIR BAGSOctober 1, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE VEHICLE TO CRASH INTO A LIGHT POST. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE OCCURRED ON ANOTHER OCCASION WHERE THE CONTACT CRASHED INTO A GARAGE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
ELECTRICAL SYSTEM,AIR BAGSSeptember 30, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY REMAINED STUCK IN THE IGNITION AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
ELECTRICAL SYSTEM,AIR BAGSSeptember 29, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES MALFUNCTIONED AND FAILED TO STOP THE VEHICLE WHEN THE BRAKES WERE ENGAGED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED OF THE INCIDENT AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECENTLY RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 80,000.
AIR BAGSSeptember 25, 2014
2001 DEVILLE CADILLAC. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM MALFUNCTION. *SMD THE CONSUMER STATED HE WAS REAR ENDED WHILE STOPPED, AND NONE OF THE AIR BAG DEPLOYED. THE CONSUMER WAS INJURED. *JB
ELECTRICAL SYSTEMSeptember 16, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ELECTRICAL SYSTEMSeptember 1, 2014
DO NOT REMEMBER EARLIER OCCURRENCES BUT THIS HAPPENED ABOUT 6 OR 7 TIMES OVER PAST 2 YEARS .... IGNITION CUT OFF (FOR NO REASON) WHILE DRIVING IN TRAFFIC AND LOST ALL POWER. LUCKILY AVOIDED ACCIDENTS EACH TIME. OWNED CAR FOR APPROX. 2YRS. *TR
ELECTRICAL SYSTEM,ENGINEAugust 27, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITH NO WARNING. THE VEHICLE WAS ALSO SMOKING AND OVERHEATING. THE SENSOR ILLUMINATED ON THE INSTRUMENT PANEL FOR OVERHEATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED AND REPAIRED THE HEAD GASKET. AFTER THE REPAIR, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE RODS AND CRANK SHAFT PLUS THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS NOT ABLE TO GET THE PARTS FROM THE AUTHORIZED DEALER TO REPLACE THE ENGINE , RODS AND THE CRANK SHAFT. THE CONTACT WAS REFERRED AND GETTING AN INDEPENDENT MECHANIC TO PURCHASE THE PART FROM THE MANUFACTURER BUT THE PART WAS STILL NOT AVAILABLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND WAS WAITING FOR PARTS TO REMEDY THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED FOR THE ENGINE FAILURE AND THE RECALL REPAIR DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. UPDATED 10/07/14*LJ
AIR BAGSAugust 27, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SHOULDER AND HEAD INJURIES, THE PASSENGER SUSTAINED HEAD AND NECK INJURIES, AND BOTH REAR SIDE PASSENGER'S SUSTAINED NECK AND BACK INJURIES. ALL OF THE OCCUPANTS REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS RULED AS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
STEERING,POWER TRAINAugust 22, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING 6 MPH, THE VEHICLE JERKED, LOST POWER STEERING, AND STALLED. A WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
AIR BAGSAugust 22, 2014
TL* THE CONTACT OWNED A 2001 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION AND WAS KNOCKED UNCONSCIOUS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 10/09/14*LJ UPDATED 5/13/2015 *JS
ENGINEAugust 20, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A MEDIAN. NO POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE FAILED. UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
ELECTRICAL SYSTEM,ENGINEAugust 19, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES INTERMITTENTLY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SHIFTING INTO NEUTRAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 10/02/14*LJ UPDATED 3/3/2015 *JS
STEERING,SERVICE BRAKESAugust 19, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT STATED THAT THE BRAKE PEDAL BECAME EXTREMELY DIFFICULT TO DEPRESS AND THE STEERING WHEEL LOCKED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A TREE AND THE AIR BAG DEPLOYED SHORTLY AFTERWARDS. THE VEHICLE DID NOT SHUT OFF AFTER THE CRASH AND CAUSED SPARKS AND FUEL FUMES TO ENTER THE CABIN OF THE VEHICLE. THE POLICE HAD TO CUT THE WIRES AND DETACH THE BATTERY IN ORDER TO TURN OFF THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BROKEN TAILBONE, A CRACKED STERNUM, AND BRUISES AND CONTUSIONS ACROSS THE CHEST. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/02/14*LJ UPDATED 3/2/15 *JS
ELECTRICAL SYSTEM,AIR BAGS,ENGINEAugust 18, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND CAUSED THE CONTACT TO CRASH THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. TWO PASSENGERS WERE INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 60,000.
ENGINEAugust 18, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE RESEALED DUE TO A LEAK COMING FROM THE VALVES. THE CONTACT ALSO TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED AND REPLACED THE WATER PUMP, THE SPARK PLUGS AND THE VALVE COVER GASKET. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
ENGINEJuly 1, 2014
THE ENGINE TURNS OFF WHILE DRIVING AND IT TAKE A FEW TRIES TO START IT AGAIN. *TR
ELECTRICAL SYSTEMJune 29, 2014
YES I HAVE A 2001 CADILLAC DEVILLE I'VE CONTACTED CADILLAC/GM ABOUT THE IGNITION SWITCH RECALL THEY HAVE INFORMED ME MY CAR ISN'T ON THE RECALL BUT I HAVE SEEN ON THE NHTSA.COM RECALLS LIST THAT THE CADILLAC DEVILLE 2001-2005 ONE OF THE CARS LISTED WITH THE IGNITION SWITCH PROBLEM AND FOR THE LAST TWO MONTHS I HAVE HAD TO BUMP THE KEY AND CYLINDER TO GET THE KEY TO MOVE OUT OF THE LOCK TO START POSITION AND THERE ARE TIMES WHEN I HAVE TO BUMP IT AGGRESSIVELY TO GET IT TO MOVE MORE THAN ONCE THE COMPLAINT/QUESTION THAT I HAVE IS THE 2001 CADILLAC DEVILLE ON THE RECALL OR NOT IF SO WHAT SHOULD I DO TO GET GM TO FIX MY PROBLEM THEY INFORMED ME IT WOULD BE AN OUT OF POCKET EXPENSE TO HAVE IT FIXED I'M ON DISABILITY AND CANNOT AFFORD TO HAVE IT REPAIRED ON MY OWN. *TR
STEERING,SUSPENSIONJune 17, 2014
I PUT MY CAR IN DRIVE AND IT FELT AND SOUNDED LIKE THE ENTIRE FRONT END FELL OUT,MY ELECTRIC SHOWS EVERYTHING WORKS , HAVE ALSO HAD WEIRD THING COME UP THAT I CAN NOT TURN SECURITY OFF, IT STARTED OVER HEATING I HAVE FIXED EVERYTHING BUT WILL STILL GET EXTREMELY HOT FOR NO REASON. *TR
STEERING,ELECTRICAL SYSTEM,VISIBILITY,ENGINEJune 13, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED WHILE MAKING A TURN, THE POWER STEERING FAILED AS THE STEERING WHEEL BECAME EXTREMELY HARD TO MANEUVER. THE SERVICE ENGINE AND TRACTION CONTROL SENSOR ILLUMINATED INTERMITTENTLY MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED WITH BOTH SENSORS CONTINUING TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE MOTOR MOUNTS AND THE POWER STEERING HOSES. THE REPAIRS WERE PERFORMED TWICE BEFORE AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE CONSUMER STATED AFTER THE VEHICLE WAS SERVICED, IT STARTED VIBRATING. SHE RETURNED TO THE DEALER, WHERE THEY INFORMED HER THE MOTOR MOUNT NEEDED TO BE REPLACED. ALL FOUR POWER WINDOW MOTORS HAD TO BE REPLACED, AND THE SERVICE ENGINE SOON LIGHT ILLUMINATED. THE IGNITION NEEDED TO BE REPLACED, AND SHE WAS UNABLE TO START THE VEHICLE ON TWO OCCASIONS. THE ABS AND TRACTION SYSTEM FAILED. THE POWER STEERING HOSE LINE WAS REPLACED TWICE. UPDATED 07/16/14 UPDATED 08/11/14*LJ UPDATED 08/23/2017*CT
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEAT BELTS,INTERIOR LIGHTING,ENGINEJune 13, 2014
I HAVE NO LIGHTS INSIDE, NO BACKUP LIGHTS, IT IS MISFIRING, IT CUTS OFF AS I AM DRIVING,SEAT BELT WILL NOT LUCK ON PASSENGER SIDE. *JS
ELECTRICAL SYSTEM,EQUIPMENTJune 11, 2014
I WAS DRIVING ON 1-26 AND EXIT ON NORTH MEETING ST RD. NORTH CHARLESTON SC WHEN THE POWER STEERING WENT OUT THE CAR WAS DIFFICULT TO STEER THE POWER STEERING LINE WAS DAMAGED DUE TO DESIGN DEFECT. THE IGNITION SWITCH LOCKED AND CAR COULD NOT START. BRAKES TRACTION SYSTEM LIGHT AND ENGINE LIGHT STAY ON CAR USED 2QTS OF OIL A MONTH THE AIR CONDITIONER FAN WIRE SMELL LIKE IT WAS BURNING AFTER FAN QUIT WORKING. *TR
ENGINEMarch 19, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE BALANCING SENSORS HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLMarch 13, 2014
CAR KEEPS STALLING OUT (AT LIGHT, WHILE DRIVING, ETC) WITH THE CAUSE APPARENTLY ATTRIBUTED TO A FAULTY IGNITION SWITCH. I HAD THE IGNITION SWITCH REPLACED (FOR A CHARGE OF $496) AT MIDWAY CADILLAC IN POKOMOKE MD (AFTER HAVING CAR TOWED THERE ON FEB 14, 2014, BECAUSE AT THAT TIME, HAD DIFFICULTY EVEN GETTING THE KEY IN THE IGNITION SWITCH). THE PROBLEM I WAS HAVING WITH IT STALLING OUT PERSISTS, EVEN AFTER THE NEW IGNITION SWITCH. WRITING BECAUSE THE IGNITION-SWITCH-RELATED PROBLEMS I AM HAVING APPEAR TO BE THE SAME OR SIMILAR TO OTHER GM CARS WHICH ARE CURRENTLY BEING RECALLED DUE TO IGNITION SWITCH PROBLEMS. PLEASE INCLUDE THE CADILLAC DEVILLE 2001 INTO YOUR INVESTIGATION REGARDING FAULTY IGNITION SWITCHES OF GM-MADE CARS. *TR
SERVICE BRAKESApril 6, 2013
WHILE TRAVELING ON THE HIGHWAY AT 55MPH TRAFFIC SUDDENLY CAME TO A STOP. I HAD TO MAKE A PANIC STOP AT WHICH TIME THE BRAKE SYSTEM FAILED. THE PEDAL SANK TO THE FLOOR, THANKFULLY I PULLED THE SHIFT LEVER TO LOW AND PUT THE EMERGENCY BRAKE ON TO KEEP FROM HITTING THE CAR IN FRONT OF ME. WHEN I GOT HOME I JACKED UP THE CAR TO TAKE A LOOK AT WHAT WAS THE PROBLEM AND FOUND THE BRAKE LINES COMPLETELY RUSTED, AND A RUPTURE IN THE ACTUAL LINE. AFTER RESEARCHING THIS APPEARS TO BE A PROBLEM WITH CADILLAC BRAKE LINES(USING CHEAP MATERIALS). *TR
SEAT BELTS,ENGINENovember 19, 2012
ADDING OIL TO CAR FROM A QUART (ONCE A MONTH)TO NOW WEEKLY. ALSO PASSENGER SEATBELT TROUBLE BUCKLING,ANTIFREEZE LEAK WHEN CAR IS PARKED. *TR
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKESSeptember 28, 2012
TL* THE CONTACT OWNS A 2001 CADILLAC SEVILLE. THE CONTACT STATED THAT WHEN BRAKING TO A COMPLETE STOP, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ABNORMALLY. THE CONTACT HAD TO CRUISE TO A STOP AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER DISCOVERED THAT THE BRAKES LINES WERE RUSTED COMPLETELY. THE DEALER REPLACED THE REAR AND FRONT BRAKES PADS, THE ROTORS AND REPLACED THE REAR AND FRONT BRAKES LINES AND CALIBERS. THE FAILURE MILEAGE WAS 90,019 AND THE CURRENT MILEAGE WAS 91,000. UPDATED 10/31/12*LJ UPDATED 10/31/12
VEHICLE SPEED CONTROLJune 15, 2012
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. HE REMOVED HIS FOOT FROM THE ACCELERATOR AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT HAD TO SHIFT TO NEUTRAL AND PUMP THE BRAKES IN ORDER FOR THE VEHICLE TO STOP. HE THEN SHUT OFF THE VEHICLE AND ONCE RESTARTED, THE VEHICLE WAS RESET. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER ADVISED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 42,900 AND THE CURRENT MILEAGE WAS 43,200. THE VIN WAS NOT AVAILABLE.
VISIBILITYNovember 30, 2011
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE DRIVERS SIDE REAR VIEW MIRROR BEGAN TO TURN A BRONZE COLOR AND WAS OBSCURED HIS VISION. THE DEALER WAS NOTIFIED AND THEY INFORMED HIM THAT HE NEEDED TO REPLACE THE MIRROR. THE MANUFACTURER WAS ALSO NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
ELECTRICAL SYSTEMJuly 16, 2011
2001 CADILLAC DEVILLE (R) FRONT WINDOW WILL NOT ROLL UP. *TT
FUEL SYSTEM, OTHERMay 2, 2011
2001 DEVILLE FUEL LEVEL INDICATOR IS ERRATIC, SHOWING THREE BARS AND THEN JUMPING TO ALMOST FULL CAUSING ME TO RUN OUT GAS. THE CAR HAS 140,000 MILES ON IT. NOW I HAVE HAD TO USE MY TRIP ODOMETER AS A FUEL GAUGE, KNOWING HOW MANY MILES PER GALLON I AVERAGE. I HAVE HEARD THIS A COMMON PROBLEM IN GM VEHICLES NEWER THAN 2008. I ALSO HEAR THAT THIS IS EXPENSIVE TO FIX. *TR
TIRESMarch 15, 2011
TIRE HAS SEVERE TREAD SEPARATION IN MULTIPLE LOCATIONS AROUND TIRE. THE LARGEST SEPARATION INCLUDES APPROXIMATELY 30% OF THE TREAD ON ONE SIDE OF TIRE. TREAD SEPARATED ON DOT SERIAL SIDE OF TIRE. THE TIRE FAILURE OCCURRED ON MY MOTHER'S 2001 CADILLAC DEVILLE. NOT SURE OF DATE TREAD SEPARATION COMMENCED BUT I DISCOVERED THE TREAD SEPARATION IN DECEMBER 2010. THE VEHICLE BELONGED TO MY FATHER WHEN THE TIRE WAS INSTALLED IN 2007. HE BECAME ILL IN 2008 BEFORE EVENTUALLY DYING IN 2009. SO VERY FEW MILES WERE PUT ON THE CAR/TIRE BY DECEMBER 2010. THE TIRE HAD APPROXIMATELY 14000 MILES ON IT IN DECEMBER 2010. *TR
ENGINE AND ENGINE COOLINGFebruary 3, 2011
I HAVE A 2001 CADILLAC DEVILLE WITH A 4.6(Y) MOTOR WHILE I LOVE THE CAR THE MOTOR IS THE PITS IT IS VERY COSTLY USING OVER 1QT BETWEEN OIL CHANGES AND NOW I HAVE A MISFIRE AND LOST OF COOLANT AND WAS TOLD THAT MY HEAD GASKET HAD BLOWN AND MY CRANKCASE HALVES ARE LEAKING AND I WAS TOLD TO FIX IT WOULD BE A NEW ENGINE AT THE COST OF $8K SO I GUESS I WILL HAVE TO DEAL WITH THE RANDOM MISFIRE BECAUSE I CANT AFFORD TO FIX IT YOU WOULD THINK SINCE CADILLAC IS GM'S LUXURY BRAND THEY WOULDN'T HAVE THE CUSTOMERS DEAL WITH THIS SLOPPY ENGINE ALSO I HAVE HAD THE OIL DRIP ON THE EXHAUST AND START A SMALL FIRE SO NOW I WILL HAVE TO TRY AND BABY THIS THING. *TR
ENGINE AND ENGINE COOLINGOctober 20, 2010
2001 DEVILLE CAR DIES WHEN EVER IT WANTS FOR NO REASON. WHY HAS THERE BEEN NO RECALLS FOR THIS ENGINE THAT IS ON MANY YEARS. SENSORS REPLACING DOES NO GOOD AND THE FUEL FILTER CHANGE AND FUEL PUMP DOES NO GOOD. AND REPLACING THE BATTERY DOES NO GOOD. IT IS THE ENGINE AND NO ONE HAS A CURE. WHEN SOMEONE GETS KILLED MAYBE THERE WILL BE A RECALL THEN. *TR
VEHICLE SPEED CONTROLOctober 18, 2010
TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE DTS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL SUDDENLY STUCK. THE VEHICLE ACCELERATED UP TO 65 MPH; THE CONTACT PUMPED THE BRAKE DPEDAL, SHIFTED INTO NEUTRAL AND BACK INTO DRIVE. THE VEHICLE BEGAN TO SLOW DOWN. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
WHEELSJune 3, 2010
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE PASSENGER FRONT WHEEL SPLIT IN TWO PIECES. THE VEHICLE WAS NOT TAKEN IN TO BE EXAMINED FOR THE CAUSE OF THE FAILURE. THE VEHICLE WAS EQUIPPED WITH ECLIPSE AFTERMARKET GROUP WHEELS. THE MANUFACTURER OF THE WHEELS WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD NOT BE ABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WERE 141,000.
VISIBILITY,EQUIPMENTFebruary 24, 2010
REAR PASSENGER ELECTRIC WINDOW DROPPED INTO DOOR SITTING IN DRIVEWAY,1 WEEK LATER FRONT PASSENGER WINDOW DROPPED INTO DOOR. NOW THE DRIVERS WINDOW HAS DROPPED. THATS 3 WINDOWS INOPERABLE IN MONTH AND A HALF. SOMETHING IS DEFINITELY WRONG! *TR
VISIBILITYFebruary 4, 2010
TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THREE WINDOW REGULATORS HAVE BROKEN. THE FAILURE HAS PREVENTED HIM FROM OPENING AND CLOSING THE WINDOWS. THE CONTACT REFUSED TO ASSUME RESPONSIBILITY AND PAY THE REPAIR COST TO HAVE THE REGULATORS REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 62,000. UPDATED 03/01/10 *BF CADILLAC INFORMED THE CONSUMER THEY WOULD NOT TAKE RESPONSIBILITY FOR THE REPAIR AND/OR REPLACEMENT OF THE WINDOW REGULATOR. UPDATED 03/04/10.*JB GM INFORMED THE CONSUMER THEY WILL NOT REPLACE THE THIRD WINDOW REGULATOR. UPDATED 05/05/10.*JB
SERVICE BRAKES, HYDRAULIC,AIR BAGSAugust 12, 2009
TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING 55 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO SEVERAL TREES AT FULL SPEED. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT INJURED HER HEAD AND BACK DURING THE CRASH. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 29,000. UPDATED 09/01/09. *LJ THE CONSUMER ALSO STATED THE ABS DID NOT OPEARTE AS IT WAS DESIGNED. UPDATED 09/03/09.*JB
VISIBILITYJune 22, 2009
TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT ALL FOUR WINDOWS IN HER VEHICLE FELL DOWN AND WOULD NOT ROLL BACK UP. THE REPAIR WOULD COST BETWEEN $400-$600. THE DEALER STATED THAT THE CALIBRATOR WAS MADE OF PLASTIC AND SHOULD BE REPLACED. THE FAILURE MILEAGE WAS 110,000.
ENGINE AND ENGINE COOLINGApril 12, 2009
I HAVE A 2001 CADILLAC DTS THE ENGINE TAKE EXCESSIVE AMOUNTS OF OIL AND A COOLANT ABSORPTION THAT CAUSE OVERHEATING AND CONSTANT ENGINE WORK. I WAS TOLD AT THE CADILLAC DEALERSHIP THIS IS A COMMON PROBLEM WITH THE CADILLAC NORTH STAR ENGINE. THE ENGINE SHUTS OFFS WHEN THE CAR RUNS HOT AND MY SAFETY WAS IN JEOPARDY DUE TO THIS KNOWN FAILURE. GM SHOULD FIX THESE KNOWN SAFETY ISSUES WITH CARS WITH THIS ISSUE AT NO COST TO THE CUSTOMER. THESE ISSUES NORMALLY RANGE FROM $1000-$4000 TO REPAIR. *TR
VISIBILITY,EQUIPMENTMarch 11, 2009
I HAVE NOW REPLACED 3 WINDOW REGULATORS IN MY 2001 CADILLAC DEVILLE. IT IS DANGEROUS BECAUSE THE WINDOW STAYS DOWN AND I FEEL UNSAFE IN MY CAR. IT IS ALSO THE DEAD OF WINTER AND HAD TO TAKE MY DAUGHTER TO SCHOOL WITH THE WINDOW IN THE DOWN POSITION WITH THE TEMPERATURE OUTSIDE OF 10 DEGREES IN HER SKI OUTFIT. ONE REGULATOR IS ACCEPTABLE AND MAYBE A FLUKE BUT 3 IS UNACCEPTABLE. BLOGGING ON THE NET HAVE NOTED SEVERAL COMPLAINTS ABOUT THIS ISSUE. GM USES A PLASTIC PIECE NOT METAL AND THIS IS THE FAILURE OF THE PART. *TR
VISIBILITYFebruary 26, 2009
TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE REGULATOR ASSEMBLIES ON BOTH FRONT WINDOWS AND THE REAR PASSENGER SIDE WINDOW HAVE MALFUNCTIONED. THE WINDOWS WOULD COST $1,500 TO REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE IS 180,000 AND FAILURE MILEAGE WAS 55,000. UPDATED 03/17/09. *LJ UPDATED 03/17/09.*JB
SERVICE BRAKES, HYDRAULICFebruary 9, 2009
TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING 15 MPH, THE CONTACT HEARD A CLICKING SOUND AND THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE ROD THAT INSERTS INTO THE BRAKE ARM BECAME COMPLETELY DETACHED. HE MANAGED TO STOP THE VEHICLE BY APPLYING THE EMERGENCY BRAKES AND PLACING THE VEHICLE INTO A LOWER GEAR. HE DROVE TO HIS RESIDENCE AND REPAIRED THE VEHICLE HIMSELF. THE CONTACT PLACED THE ROD BACK IN PLACE. HE HAS SCHEDULED AN APPOINTMENT WITH THE DEALER TO COMPLETE THE REPAIR WORK. HE BELIEVES A RECALL SHOULD BE ISSUED BECAUSE THE BRAKING RODS SHOULD NOT DETACH SO EASILY FROM THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 87,000. UPDATED 03/04/09. *LJ UPDATED 03/04/09. *JB
AIR BAGSJanuary 9, 2009
I WAS INVOLVED IN A HEAD ON CRASH WITH MY 2001 CADILLAC DTS. NEITHER THE DRIVER NOR PASSENGER AIRBAG DEPLOYED. *TR
ENGINE AND ENGINE COOLINGNovember 14, 2008
2001 CADILLAC DEVILLE HAS A STALLING PROBLEM. CONSUMER WANTS TO KNOW WHY GM HAS NOT ISSUED A RECALL FOR THIS PROBLEM. *NJ THE CONSUMER WAS TOLD THAT ONE OF THE TWO CRANKSHAFT SENSORS APPEARED TO BE THE REASON FOR THE STALLING, BUT THE CONSUMER WOULD BE RESPONSIBLE FOR THE COST OF THE REPAIR. *JB
VISIBILITYJuly 22, 2008
TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. AFTER THE CONTACT LOWERED THE DRIVER SIDE WINDOW, IT WOULD NOT GO BACK UP. SHE COULD HEAR THE WINDOW MOTOR ATTEMPTING TO TAKE THE WINDOW BACK UP, BUT IT FAILED. THE DEALER STATED THAT THE WINDOW REGULATOR CABLE FAILED. THE REPAIR WOULD COST $650. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 36,450. UPDATED 09/15/08 *BF UPDATED 09/17/08. *JB
TIRESJune 30, 2008
8/9/04 WE HAD 4 NEW MICHELIN TIRES INSTALLED. 50,802 MILES ON CAR 6/19/06 FLAT TIRE WHILE RIDING ON RT#6. TIRE LOOKED GOOD (GOOD TREAD-NO SIGN OF WEAR) 75,071 MILES ON CAR. NOT REPAIRABLE- NEEDED NEW TIRE 10/11/07 FLAT TIRE ON LOCAL STREET. AGAIN GOOD TREAD AND NO SIGN OF WEAR 85,424 MILES ON CAR - NEEDED NEW TIRE 5/29/08 FLAT TIRE WHILE RIDING ON RT 95 - GOOD TREAD AND NO SIGN OF WEAR. 90,002 MILES ON ARE - NEEDED NEW TIRE WE ARE A RETIRED COUPLE WHO TAKE CARE OUR CAR (INCLUDING TIRES). WHILE I CAN UNDERSTAND 1 FLAT TIRE AND POSSIBLY A 2ND FLAT TIRE BUT WHEN WE HAD THE 3RD FLAT TIRE WE SUSPECT A DEFECT. WE WROTE TO MICHELIN AND THEY SENT US TO A TIRE DEALER TO CHECK THE REMAINING TIRE. THE TIRE MANAGER PUT IT ON THE LIFT AND SAID HE AGREED THAT THE TIRE WAS GOOD - GOOD TREAD AND NO WEAR. BECAUSE WE WERE AFRAID OF MORE FLATS HE REMOVED THE TIRES FROM THE RIMS - CLEANED THEM OUT - REPLACED THE STEMS AND PUT THEM BACK ON THE CAR. EACH FLAT THAT WE BROUGHT IN (3 DIFFERENT REPAIR SHOPS) THE SHOP SAID THE TIRE WAS GOOD , THERE SEEMED TO BE A "BUBBLE" WHICH THEY SAID COULD BE A STEM PROBLEM. I AM WRITING BECAUSE OF A TV STORY ON THE BOSTON CHANNEL ON FAULTY STEMS MADE IN CHINA. IF THERE ARE FAULTY STEMS OUT THERE THE PUBLIC SHOULD BE AWARE OF THIS TO AVOID ACCIDENTS AND POSSIBLY DEATHS. (IT WAS NO FUN PULLED OVER ON RT 95 WHILE CARS WERE WHIZZING BY - IT WAS SCARY AND DANGEROUS.) WE SIMPLY HAVE NO OTHER EXPLANATION AS TO WHY WE HAD 3 FLAT TIRES IN 2 YEARS ON "GOOD TIRES". NO SIGN OF WEAR - GOOD TREAD - NO NAILS, GLASS - NOTHING. WHY ARE WE GETTING FLATS??WE ARE AVAILABLE IF ANYONE WOULD LIKE TO CONTACT US. 508-240-1939 OR 772-834-6695 ROSEANN MAZJANIS . PS - AS I PROCEEDED WITH THIS REPORT THERE WERE 3 OPTIONS FOR MY KIND OF TIRE - I COULD NOT FIND THOSE NUMBERS ON THE TIRE SO JUST PICKED THE FIRST ONE - THIS MIGHT NOT BE THE ACTUAL TIRE THAT I HAVE BUT YOUR SITE JUST GAVE ME 3 OPTIONS. *TR
STEERINGJune 17, 2008
100% STEERING FAILURE NO WARNING. LOCATED AT CADILLAC DEALER. *TR
FUEL SYSTEM, GASOLINEMay 6, 2008
VEHICLE ENGINE WOULD STOP RUNNING WHEN YOU LET OFF THE GAS AT SLOWER SPEED. WOULD LOSE CONTROL OF THE STEERING. WAS INTERMITTENT. WOULD HAPPEN A FEW TIMES AND THEN GO AWAY. WAS TAKEN TO THE DEALER WHO REPLACED THE "IDLE AIR CONTROL VALVE". PT# 88893284. OLD PART IS AVAILABLE. 2001 CADILLAC 82,423 MILES. *TR
FUEL SYSTEM, GASOLINEMarch 29, 2008
GASOLINE SMELL INSIDE CAR PIN HOLE IN GAS LINE, AT COWL, WORN OUT LINE AT CLAMP, CLAMP TOO HARD FOR PLASTIC GAS LINE CAUSING GAS TO LEAK OUT ABOVE ENGINE GAS LINE REPLACED. I HAVE THE OLD PART. *TR
SERVICE BRAKES, HYDRAULICMarch 9, 2008
TOTAL BRAKE FAILURE DUE TO MECHANICAL BREAKDOWN ON MY 2001 CADILLAC DHS. THE FAILURE HAPPENED BETWEEN THE CONNECTION FOR THE BRAKE PEDAL AND THE BRAKE ACTUATOR. RESULT: ZERO BRAKING. PLEASE HELP ME GET THIS FIXED. I HAVE THE BILL FOR THIS REPAIR. THE FAILURE WAS CAUSED BY AN APPARENT FAILURE OF A "C" CLIP. I NOTIFIED NTSB MONTHS AGO AND HAVE YET TO HAVE A FOLLOW UP, THANK YOU FOR YOUR KIND ATTENTION TO THIS MATTER. *TR
SEAT BELTSFebruary 18, 2008
THE FRONT PASSENGER SEAT BELT FAILED TO LOCK IN MY 2001 CADILLAC DEVILLE WHEN I HIT BRAKES SUDDENLY MY DAUGHTER HIT THE DASH AND THE SEAT BELT DID NOT RETRACT. I CALLED CADILLAC AND THE TOLD ME THAT THERE WAS NO RECALL ON THIS ITEMS WHICH I FIND HARD TO BELIEVE. MAYBE I SHOULD FILE SUIT BEFORE SOMEONE GETS KILLED. *TR
ENGINE AND ENGINE COOLINGJanuary 14, 2008
ENGINE OVERHEATED AND WAS TAKEN TO DEALERSHIP. THEY ARE SAYING THAT THE CAUSE OF THIS IS THE BOLTS HOLDING THE ENGINE BLOCK TOGETHER GOT LOOSE, AND THIS IS A COMMON PROBLEM WITH THIS ENGINES. THE COST OF REPAIR WILL BE MORE THAN $4000 . THE EXTENDED WARRANTY WILL NOT COVERED THIS BECAUSE THEY SAID IS A MANUFACTURER DEFECT. I CHECK ON LINE AND A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM,. ( IT WILL ALSO USE AN EXTRA QT OF OIL BETWEEN OIL CHANGES.) EVERY SAYS THIS IS NORMAL FOR THIS ENGINES. SO MY QUESTION IS: IF EVERY BODY KNOWS ABOUT THE PROBLEMS WITH THE NORTH STAR ENGINE, WHY IS IT THAT CADILLAC IS NOT FORCED TO RECALL ALL THIS CARS AND PAY FOR THEIR DEFECTIVE ENGINE REPAIRS???????? *TR
SERVICE BRAKES, HYDRAULICOctober 19, 2007
TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING 40 MPH, THE BRAKE FLUID INDICATOR LIGHT ILLUMINATED. THE BRAKE PEDAL WAS SOFT WHEN DEPRESSED AND BRAKE FLUID WAS ADDED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE DEALER STATED THAT THE BRAKE LINE THAT CONNECTED THE MASTER CYLINDER AND EDCM MODULE WAS RUBBING AGAINST THE TRANSMISSION, CAUSING THE LINE TO WEAR AND BRAKE FLUID TO LEAK. THE MANUFACTURER STATED THAT THEY COULD NOT BE OF ASSISTANCE AND ADVISED THE CONTACT TO CALL NHTSA. THE CURRENT MILEAGE WAS 78,915 AND FAILURE MILEAGE WAS 78,300. UPDATED 01/11/08. *LJ THE BRAKE LINE WAS REPLACED. UPDATED
ENGINE AND ENGINE COOLINGOctober 17, 2007
TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE KEY WOULD TURN, BUT THE VEHICLE WOULD START INTERMITTENTLY. THERE WERE NO WARNING INDICATORS PRESENT. THE DEALER STATED THAT THE KEY NEEDED TO BE REPLACED AND THE FAILURE CONTINUED AFTER THE REPAIR WAS MADE. WHILE DRIVING BETWEEN 5-35 MPH, THE VEHICLE STALLED. THE SERVICE ENGINE WARNING INDICATOR LIGHT ILLUMINATED AND THERE WAS A LOSS OF POWER BRAKES AND STEERING. THE GEAR WAS SHIFTED INTO NEUTRAL AND THE VEHICLE RESTARTED. THE DEALER MADE REPAIRS, BUT THE TYPE OF REPAIRS WERE UNKNOWN. THE FAILURE PERSISTS. THE FAILURE MILEAGE WAS 88,000 AND CURRENT MILEAGE WAS 94,000.
SERVICE BRAKES, HYDRAULICOctober 12, 2007
TOTAL LOSS OF BRAKES DUE TO MECHANICAL FAILURE. SEPARATION OF BRAKE PEDAL FROM BRAKE ACTUATOR LINKAGE. *JB
ENGINE AND ENGINE COOLINGJuly 18, 2007
SERVICE ENGINE LIGHT COMES ON AND VEHICLE ENGINE WILL UNEXPECTEDLY DIE LEAVING YOU WITH NO POWER ASSIST ON BRAKES OR STEERING, A VERY DANGEROUS SITUATION. DEALER HAS REPLACED ENGINE CRANKSHAFT SENSOR THE THIRD TIME NOW. THE ENGINE DIED UNEXPECTEDLY NUMEROUS TIMES, AND THE ENGINE CRANKSHAFT SENSOR HAS BEEN REPLACED THREE TIMES IN 52,000 MILES. DEALER SAYS CADILLAC WILL NOT PAY FOR REPLACEMENT EVEN THOUGH THEY ARE AWARE OF THE PROBLEM AND SENSOR HAD BEEN REPLACED TWICE PREVIOUSLY. WE ARE EXTREMELY LUCKY THESE INCIDENTS DID NOT CAUSE A MAJOR CRASH. *AK
SUSPENSIONDecember 13, 2006
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH, THERE WAS A HUMMING NOISE COMING FROM THE FRONT OF THE VEHICLE. IT WAS INSPECTED BY A DEALER WHO DETERMINED THE RIGHT FRONT WHEEL BEARING WAS LOOSE AND NEEDED TO BE REPLACED.
ENGINE AND ENGINE COOLINGNovember 21, 2006
2001 CADILLAC DEVILLE. INTERMITTENTLY WON'T START. ALL LIGHTS IN CAR COME ON, SO THERE IS ELECTRICAL POWER. I HAVE BEEN HAVING THIS PROBLEM FOR 2 YEARS...I AM NOW ON MY 3RD DEALER/SERVICE. PROBLEM NEVER SHOWS UP ON DIAGNOSTICS...THEY HAVE BEEN ABLE TO DUPLICATE A FEW TIMES....STILL UNABLE TO FIX. PCM HAS BEEN REPLACED 2 TIMES. I AM VERY FRUSTRATED....PLEASE HELP....THE SERVICE DEPARTMENTS ALSO DO NOT KNOW WHAT TO DO... *NM
VISIBILITYOctober 19, 2006
I HAVE HAD TO REPLACE MY AUTOMATIC WINDOW MOTOR AND REGULATORS FIVE TIMES. FIRST ON THE REAR LEFT, THEN ONE MONTH LATER ON THE FRONT RIGHT, THEN IN 2006, BOTH LEFT AND RIGHT REAR, AND JUST THIS WEEK THE PASSENGER FRONT. I HAVE HAD THIS CAR FOR 2 YEARS. I AM A GOOD DRIVER AND HAVE NEVER BEEN IN AN ACCIDENT. THE WINDOWS ARE CHEAPLY MADE WITH A LITTLE PIECE OF PLASTIC THAT BREAKS A LOT. I KNOW THAT THIS PROBLEM IS NOT UNIQUE TO OTHER CADILLAC DEVILLE OWNERS, BECAUSE THE WINDOW REGULATORS ARE OFTEN OUT OF STOCK- MEANING THAT MANY OTHER PEOPLE ARE HAVING TO GET THEIR WINDOWS FIXED. THE INCIDENT DATES ARE 06-18-2004, 07-14-2004, 07-17-2006, 07-17-2006 AND 10-17-2006. THIS IS NOT SAFE TO HAVE A WINDOW THAT BREAKS SO THAT YOU CANNOT CONTROL IT. *NM
ELECTRICAL SYSTEMSeptember 14, 2006
MY CAR FAILED TO START. ON CHECKING BATTERY, LOCATED UNDER REAR PASSENGER SEAT, I DISCOVERED THE BATTERY WAS BADLY CORRODED. THE BATTERY SITS DIRECTLY ON THE FLOOR PAN BENEATH PASSENGER SEAT. ON REMOVING THE BATTERY I DISCOVERED THE CORROSION HAD EATEN THROUGH THE FLOOR RESULTING IN A HOLE ONE INCH IN DIAMETER. I HAD THE FLOOR PAN REPAIRED AND HAD RINOCOAT SPRAYED ON TO PREVENT FUTURE PROBLEMS. I FEEL GM SHOULD PUT A PLASTIC TRAY UNDER THE BATTERY TO PREVENT THIS PROBLEM.*JB
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VISIBILITY,AIR BAGS,SEATS,UNKNOWN OR OTHERSeptember 10, 2006
$3440.72 OF REPAIRS FROM JAN 05 TO AUG 06, INCLUDES AIR BAGS, COMPUTER PROBLEMS, ELECTRIC WINDOWS, AIR CONDITIONER,FUEL PUMP,WATER PUMP,ELECTRIC SEAT HEATER,ETC. ON A 2001 CADILLAC DTS WITH 60038 MILES. ALL FIXED BY DEALER AND EXTENDED WARRANTY. WE PAID #50.00 DEDUCTIBLE FOR EACH TRIP TO SERVICE DEPT. 8 TIMES SINCE JAN 05. THE COMPLAINT IS REGARDING THE NUMBER OF TIMES WE HAVE BEEN WITHOUT A VEHICLE AND THE NUMEROUS REPAIRS ON A CAR THAT IS SUPPOSE TO BE WELL MADE, AND OF COURSE IS VERY EXPENSIVE. WE ARE SELLING THIS VEHICLE BECAUSE IT IS NOT RELIABLE AND WILL HAVE TO WITHDRAW SEVERAL THOUSAND DOLLARS TO MAKE UP THE DIFFERENCE OF THE SALE VALUE AND WHAT WE OWE. WE WOULD BE KEEPING THE CAR UNTIL PAID FOR IF THERE HAD NOT BEEN SO MANY PROBLEMS. THIS CAR IS KEPT IN A GARAGE AT ALL TIMES,AND WE HAVE IT SERVICED EVERY 3000 MILES AND HAVE DONE THIS SINCE WE BOUGHT THE CAR IN DEC 2003. PLEASE CONTACT US REGARDING ANY ADDITIONAL INFORMATION NEEDED. THANK YOU. *JB
STEERINGAugust 23, 2006
WHEN I PURCHASED MY CADILLAC, IT HAD 22,000 MILES ON IT. THERE WAS A "BUMPING" IN THE STEERING WHEN I TURNED AT SLOW SPEEDS. I COMPLAINED ABOUT IT ON SEVERAL OCCASIONS. 1. THE DEALER REPAIRED A BROKEN MOTOR MOUNT, DIDN'T FIX IT. 2. THE DEALER CHANGED THE RACK & PINION, DIDN'T FIX IT. 3. THE DEALER CHANGED THE TIE ROD ENDS, DIDN'T FIX IT. 4. AN INDEPENDENT MECHANIC TIGHTENED UP LOOSE BOLTS IN THE FRONT END, DIDN'T FIX IT. 5. FINALLY, I TOOK IT TO ANOTHER DEALER WHO TOLD ME THAT THE STEERING COLUMN WOULD HAVE TO BE CHANGED AND WOULD COST ABOUT $1,300. *JB WHEN I OBJECTED, BECAUSE I STILL AM NOT SURE IF THEY CAN FIX THE PROBLEM, THEY TOLD ME THAT IT MIGHT LOCK UP. WELL, I FEEL LIKE THAT SINCE THE PROBLEM HAS BEEN THERE SINCE I BOUGHT THE CAR, AND THEY HAVE TRIED UNSUCCESSFULLY MANY TIMES TO FIX IT, THEY SHOULD FIX IT FREE. OF COURSE THEY DON'T THINK SO. *JB
VEHICLE SPEED CONTROLAugust 16, 2006
DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH, THE VEHICLE BEGAN TO ACCELERATE AND WOULD NOT STOP. THE CONTACT CONTINUED TO ATTEMPT TO APPLY BRAKE PRESSURE. THE TRANSMISSION WAS PUT IN NEUTRAL THEN INTO PARK AND THE VEHICLE STOPPED. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO DETERMINED THAT IDLE AIR CONTROL MODULE WAS STICKING IN THE HIGH POSITION. ALSO, THE FORCE IN WHICH THE VEHICLE WAS PUT INTO PARK CAUSED THE MOTOR MOUNTS TO FRACTURE. THE IDLE AIR CONTROL MODULE AND MOTOR MOUNTS WERE REPLACED. *AK
VISIBILITY,UNKNOWN OR OTHERJune 20, 2006
2001 DEVILLE SIDE VIEW MIRROR HAS A CHEMICAL THAT DARKENS THE GLASS WHEN A BRIGHT LIGHT IS DIRECTED INTO THE MIRROR. *TS *JB
ENGINE AND ENGINE COOLINGMay 26, 2006
DURING ROUTINE SERVICE THE MECHANIC DISCOVERED THAT THE MID ENGINE GASKET WAS LEAKING. THIS IS A 2001 DEVILLE WITH THE NORTHSTAR ENGINE AND ONLY 48,000 MILES ON THE ODOMETER. I HAVE DONE SOME RESEARCH AND KNOW THAT THIS IS AN ONGOING ISSUE WITH THAT ENGINE. I WAS ALSO INFORMED THAT IT COULD CAUSE A FIRE. IN ORDER TO CORRECT THIS , I MUST PAY THE DEALER $2,000.00 AS THEY HAVE TO TEAR THE WHOLE FRONT END OF THE CAR APART TO GET TO THE PROBLEM AREA. THIS IS AN ISSUE WHICH SHOULD ENCOURAGE A RECALL. *NM
ENGINE AND ENGINE COOLINGMarch 15, 2006
DT*: THE CONTACT STATED THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS DIFFICULT TO START. AN INDEPENDENT MECHANIC PUT THE VEHICLE ON A DIAGNOSTIC TESTING MACHINE AND DETERMINED THE VEHICLE NEEDED CRANK SHAFT POSITION SENSORS. THE CADILLAC DEALER AGREED THERE WAS A PROBLEM WITH THE SENSORS AND INFORMED THE CONTACT THE SENSORS WERE BEING REPLACED WITH UPGRADED SENSORS.
AIR BAGSJanuary 9, 2006
MY WIFE HAD AN ACCIDENT A FEW YEARS AGO AND THE AIR BAGS DID NOT DEPLOY. WE WERE TOLD THAT THE AIR BAG DID NOT DEPLOY BECAUSE IT WAS NOT A DIRECT FRONTAL COLLISION. RECENTLY WE HAD TO TAKE OUR CAR TO THE DEALERSHIP BECAUSE THE CHECK ENGINE LIGHT STAYED ON. ALSO EVERY ONCE AND A WHILE THE AIR BAG LIGHT WOULD BLEAK AND GO OFF. IT ENDED UP BEING THE ELECTRONIC CONTROL MODULE $446.00 TO REPAIR. THE DEALERSHIP STATED THAT THIS NEEDED TO BE REPAIRED RIGHT A WAY BECAUSE THE AIR BAGS WOULD NOT DEPLOY. IF IT WAS NOT FOR THE CHECK ENGINE LIGHT STAYING ON WE COULD HAVE HAD AN ACCIDENT NOT KNOWING THAT THERE WAS A DEFECT WITH THE RESTRAINT SYSTEM. *NM
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMJanuary 3, 2006
DT*: THE CONTACT STATED WHILE NAVIGATING SLOWLY THROUGH A PARKING LOT THE VEHICLE LOST POWER. AFTER MULTIPLE ATTEMPTS THE VEHICLE WAS RESTARTED. WHEN THE VEHICLE WAS RESTARTED THE BATTERY WARNING LIGHT CAME ON AND WENT BACK. THE VEHICLE WAS DRIVEN DIRECTLY TO THE DEALERSHIP. THEY WERE UNABLE TO IDENTIFY THE CAUSE OF THE PROBLEM THROUGH THE VEHICLE'S BUILT IN DIAGNOSTIC SYSTEM. *AK
ENGINE AND ENGINE COOLINGSeptember 29, 2005
DT: 2001 CADILLAC DEVILLE. THE CONSUMER STATES THE VEHICLE WILL DIE SUDDENLY. THE VEHICLE WILL START UP AFTER THIS HAPPENS WITHOUT HAVING TO WAIT. THIS HAPPENED THREE TIMES, AND IT STARTED RIGHT AFTER PURCHASE OF VEHICLE ON MAY 30, 2002. THE VEHICLE WAS TOWED TO THE DEALERSHIP THREE TIMES. THE CONSUMER DID NOT FEEL SAFE DRIVING THE VEHICLE. THEY KEPT CHANGING THE CRANK SHAFT POSITION SENSOR. THE VEHICLE WAS TOWED THE SECOND TIME MAY 28, 2004, AND THE THIRD TIME, MARCH 28, 2005. THE SPEED DOES NOT MATTER WHEN THIS OCCURS.*AK *JB
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLINGAugust 18, 2005
DT: THE CONSUMER STATED 2001 CADILLAC DEVILLE WAS STALLING AND JUMPING. THIS IS HAPPENING INTERMITTENTLY. THE CONSUMER HAS TAKEN THE CAR TO THE DEALERSHIP FOR REPAIRS 4 TIMES. THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. THE CAR WAS STALLING EVEN IN THE DRIVEWAY. THE CONSUMER IS GETTING A RENTAL WHEN THE DEALER IS WORKING ON THE CAR. THE CAR HAS HAD DIAGNOSTIC TESTING DONE. THE OWNER SAYS THAT THE CAR IS UNDER WARRANTY. THE DEALER CAN NOT GET THE CAR INTO THE SHOP TILL NEXT WEEK. AND THE OWNER IS NOW GOING TO HAVE TO PAY FOR THE RENTAL FEE FROM THE DEALERSHIP. THE OWNER IS HAVING ISSUES ON HER WARRANTY ALSO. THE DEALER HAS REPLACED SENSORS, GASKETS AND ROTORS, MOTOR MOUNTS, REPROGRAMMED THE COMPUTER. THE OWNER DOES HAVE ANY IDEA ON THE CAUSE. THE COMPONENT THAT I AM CHOOSING IS OTHER. NO ONE KNOWS WHAT IS WRONG WITH THE CAR. SPEED IS NOT A FACTOR.*AK
VISIBILITYJuly 8, 2005
ELECTRIC WINDOW MECHANISMS BREAKING. YESTERDAY WHEN THE WINDOW WAS OPERATED TO CLOSE IT, THERE WAS A LOUD CRACKING NOISE WHEN IT REACHED THE TOP, THE NEXT DAY WHEN THE WINDOW WAS LOWERED, IT MADE A GRINDING NOISE AND THEN THE WINDOW FELL TO THE BOTTOM AND WOULD NOT OPERATE AGAIN. THIS WAS THE DRIVER'S WINDOW. ON JUNE 14, WE HAD THE SAME THING HAPPEN BUT TO THE FRONT PASSENGER WINDOW. THE CADILLAC DEALER CHARGED US $640.00 TO REPLACE A WINDOW REGULATOR. IT SEEMS SOMETHING IS VERY DEFECTIVE IF 2 OF THEM BREAK WITHIN A MONTH.
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLJune 8, 2005
DT: WHILE DRIVING CONSUMER PUTS FOOT ON THE BRAKES, AND THEN PUTS FOOT BACK ON THE GAS, AND THE VEHICLE DIES. THERE IS NO INDICATION THAT THERE ANY PROBLEMS BEFORE HAND. THEN THE SERVICE ENGINE LIGHT COMES ON, AND STAYS ON FOR 2 OR 3 DAYS. THE CONSUMER HAS NOT TAKEN THE VEHICLE IN TO THE DEALERSHIP FOR SERVICE YET, WAITING ON GM TO RECOMMEND.*AK *SB
ENGINE AND ENGINE COOLINGMay 17, 2005
DT: WHILE DRIVING, THE CAR STALLED. THERE WAS NO PRIOR WARNING AND THIS CAN HAPPEN AT ANY TIME THE CAR IS RUNNING. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. THEY STATED THIS WAS A COMMON PROBLEM THEY HAVE REPLACED THE PART THAT CAUSES THIS CRANK SENSORS TO FAIL. THE CONSUMER REPLACED THE PART IN HIS CAR AT A COST OF $380.00. THE PROBLEM STARTED IN DEC. 2004 UNTIL FEB. 2005 ON A WEEKLY THE CAR WOULD COMPLETELY STOP RUNNING. *JB
VEHICLE SPEED CONTROLMay 13, 2005
WHILE ACCELERATING AT LOW SPEED THROTTLE STUCK. CONSUMER WAS ABLE TO CONTROL THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK VEHICLE WOULD NOT GO BELOW 2200 RPM. THE VEHICLE WAS PUT IN NEUTRAL AND THE CONSUMER TRIED RACING THE ENGINE, BUT IT STILL WOULD NOT GO BELOW 2200 RPM. AFTER SHUTTING ENGINE DOWN, WENT BACK TO NORMAL OPERATION AND THE PROBLEM HAS NOT RECURRED. *BF *NM
EXTERIOR LIGHTINGFebruary 23, 2005
HEADLIGHTS GOING OUT OF ALIGNMENT,DUE TO INTERIOR BREAKAGE FAILURE CAUSED BY POOR CONSTRUCTION OR INFERIOR MATERIAL. REPLACED BY DEALER THREE TIMES, ONE UNIT CAME IN FROM GM BROKE IN BOX. DEALER HAS OR HAD PARTS. NOTIFIED GM.*AK
ELECTRICAL SYSTEMFebruary 22, 2005
ENGINE SUDDEN SHUT OFF WHILE DRIVING ON HIGH TRAFFIC HIGHWAY RESULTED IN LOSS OF POWER STEERING AND QUICK REDUCTION IN VEHICLE SPEED. DRIVER MADE EFFORTS TO PULL OVER OUT THE TRAFFIC BUT FASTER TRAFFIC FROM BEHIND CAUGHT UP WITH THE DISABLED VEHICLE AND RESULTED IN NUMBER OF COLLISIONS. IN TOTAL THREE VEHICLES WERE SEVERE DAMMAGED AND TWO OTHER DRIVERS WERE INJURED. CAUSE OF THE FAILURE IS ATTRIBUTED TO FAILURE OF THE CRANCK SHAFT SENSOR.*AK
ENGINE AND ENGINE COOLINGJanuary 5, 2005
WHILE DRIVING, THE ENGINE COMPLETELY SHUT DOWN . THERE WAS NO WARNING. THE CONSUMER TOOK THE VEHICLE INTO A CADILLAC DEALER THE NEXT DAY. THE DEALER REPLACED AN AB CRANK SENSOR. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
ENGINE AND ENGINE COOLINGSeptember 29, 2004
WHILE DRIVING VEHICLE STALLED. CONSUMER RESTARTED VEHICLE, APPLIED THE BRAKES, AND THE PEDAL WENT TO THE FLOOR. VEHICLE SHUT DOWN. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CRANK SHAFT SENSOR NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT ON SEVERAL OCCASIONS THE ENGINE WOULD DIE AS HE CAME TO A STOP AT INTERSECTIONS. WHILE DRIVING THE VEHICLE WOULD JERK AND THE ENGINE WOULD DIE FOR 1 TO 2 SECONDS THEN START AGAIN. WHILE THE ENGINE DIES THERE IS NO POWER BRAKE OR STEERING. THE VEHICLE BECAME HARD TO START. *TC
ELECTRICAL SYSTEMSeptember 28, 2004
POSITIVE TERMINAL ON THE BATTERY FELL OFF THE BATTERY, CAUSING THE BATTERY TO LEAK, AND BURN A HOLE IN THE BASE OF THE BATTERY COMPARTMENT INSIDE THE VEHICLE UNDER THE BACK SEAT. CURRENTLY, VEHICLE HAS NO ELECTRICAL POWER. *AK *TC
SEAT BELTSAugust 20, 2004
THE PASSENGER SIDE SEAT BELT MALFUNCTIONED. THE LOCK MECHANISM BROKE ON IMPACT.*MR WHILE TURNING ONTO A STREET THE DRIVER DIDN'T HAVE TIME TO AVOID A VEHICLE THAT WAS PARKED ON THE SIDE OF THE ROAD AND AS A RESULT THE DRIVER REAR ENDED THE VEHICLE. THE FRONT PASSENGER SEAT BELT LOCK MECHANISM BROKE ON IMPACT. BOTH THE DRIVER AND PASSENGER SUSTAINED INJURIES. *NM *JB
SERVICE BRAKES, HYDRAULICJune 4, 2004
BRAKE PEDAL WENT TO THE FLOOR, AND THE VEHICLE LOST BRAKE POWER. THIS OCCURRED WHEN THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE AFTER ACCELERATING TO 20 MPH. THIS RESULTED IN THE CONSUMER REAR ENDING ANOTHER MOTORIST. THE VEHICLE WAS TOWED TO A DEALERSHIP, WHO WAS UNABLE TO RESOLVE THE PROBLEM. *AK AS OF 5/15/04 NEITHER THE GM INSPECTOR NOR THE INSURANCE ADJUSTER WERE ABLE TO PROVIDE A REPORT. *NM
ENGINE AND ENGINE COOLINGMay 13, 2004
WHILE DRIVING 10 MPH VEHICLE STALLED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
SERVICE BRAKES, HYDRAULICMarch 26, 2004
COMPLETE LOSS OF BRAKES DUE TO CHAFING OF BRAKE LINES AGAINST TRANSMISSION HOUSING. *AK
ELECTRICAL SYSTEMMarch 21, 2004
THE ENGINE SUDDENLY STOPS RUNNING WHILE DRIVING WITH NO APPARENT WARNING. AT THAT POINT IT IS ALMOST IMPOSSIBLE TO STEER AND YOU MUST STOP THE CAR AND RESTART THE ENGINE. I HAVE HAD REPEATED PROBLEMS WITH THIS AND HAVE HEARD OF OTHER CADILLAC DEVILLE OWNERS HAVING THIS PROBLEM. I HAD MY CAR IN TO THE DEALER FOR THE PROBLEM LAST WEEK AND IT HAPPENED TO ME AGAIN TODAY. *JB
ELECTRICAL SYSTEMMarch 17, 2004
WHILE DRIVING 45 MPH VEHICLE STALLED. CONSUMER MANAGED TO PULL OVER AND RESTART THE VEHICLE WITHOUT A PROBLEM. *AK *JB
AIR BAGSMarch 5, 2004
VEHICLE WAS INVOLVED IN A COLLISION. IT WAS HIT BROADSIDE, AND THE SIDE CURTAIN AIR BAGS DID NOT DEPLOY. *AK
ELECTRICAL SYSTEMFebruary 10, 2004
BATTERY LEAK/EXPLOSION. FLOOR OF CAR HAS HOLE FROM ACID. BATTERY UNDER SEAT. FUMES IN CAR... BATTERY IS UNDER REAR SEAT AND PRESENTS POSSIBLE DANGER TO OCCUPANTS IN CAR...CONSIDER FOR POSSIBLE RECALL/NATIONWIDE INSPECTION. *AK
ENGINE AND ENGINE COOLINGJanuary 21, 2004
2001 CADILLAC DEVILLE VEH NUMBER [XXX]. *AK UPDATED 07/27/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE AND ENGINE COOLINGJanuary 12, 2004
WHILE TRAVELING AT 30 MPH VEHICLE SHUT DOWN. ENGINE CHECK LIGHT CAME ON AND OFF. DEALER STATED CRANK SHAFT SENSOR NEEDED TO BE REPLACED. *AK
FUEL SYSTEM, GASOLINEJanuary 6, 2004
THE OIL LIGHT FLASHED ON THE DASHBOARD. THIS CAUSED THE VEHICLE TO SHUT DOWN. DRIVER TOOK THE VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC NOTICED THAT O RINGS NEEDED REPLACEMENT. *AK
ELECTRICAL SYSTEMDecember 9, 2003
VEHICLE'S HORN WILL NOT BLOW IN EMERGENCY SITUATIONS.*MR THE CONSUMER HAD TO FIND THE RIGHT SPOT TO BLOW THE HORN. THE CONSUMER BELIEVED THAT THE AIR BAGS HAVE SOMETHING TO DO WITH THE HORN NOT INITIATING. WANTS ODI TO FURTHER INVESTIGATE. *CB *JB
ENGINE AND ENGINE COOLINGDecember 2, 2003
WITHOUT WARNING VEHICLE STALLED ON INTERSTATE. WAS ABLE TO PULL OVER AND RESTART ENGINE. THIS HAPPENED ON SEVERAL OCCASIONS. MECHANIC REPLACED PLASTIC INTAKE MANIFOLD THAT MELTED. *TT *JB
SERVICE BRAKES, HYDRAULICNovember 30, 2003
MY WIFE WAS BACKING OUT OF A PARKING SPACE @ AN ARBY'S RESTUARANT & WHEN SHE PUT HER FOOT ON THE BRAKE PEDAL TO STOP & SHIFT TO DRIVE THE PEDAL WENT TO THE FLOOR.SHE TRIED PUSHING THE PEDAL , BUT IT STAYED ON THE FLOOR & ALL THE WHILE HER CAR WAS MOVING BACKWARDS. HER CAR RAMMED INTO THE BACK-END OF A PICKUP TRUCK & STOPPED. LUCKILY SHE WAS NOT HURT NOR ANYONE ELSE.
ENGINE AND ENGINE COOLINGNovember 12, 2003
EXCESSIVE OIL CONSUMPTION, 1 QUART OF OIL EVERY 800 MILES. CADILLAC APPEARS TO BE WELL AWARE THAT THIS PROBLEM EXISTS WITH SOME NORTH STAR ENGINES, (BASED ON SPECIFIC OIL CONSUMPTION PROCEDURES DICTATED TO THEIR DEALERSHIPS, I.E.RING FLUSHING, RING REPLACEMENT WITH SPECIAL RINGS, ETC), BUT FAILS TO INFORM THE CONSUMER OF THIS POTENTIAL PROBLEM WHEN PURCHASING A NEW VEHICLE.
ENGINE AND ENGINE COOLINGOctober 14, 2003
WHILE DRIVING VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING. DEALER INFORMED CONSUMER THAT IT CAN BE FIXED, BUT DID NOT SPECIFY WHAT REPAIRS WOULD BE DONE. *AK
POWER TRAINSeptember 17, 2003
SHIFT POSITION INDICATOR ON DASHBOARD IS TOO SMALL TO SEE.*MR THE CONSUMER FEELS THAT IT'S A MAJOR SAFETY CONCERN AND IT CAN BE VERY DANGEROUS TRYING TO FIND THE GEAR YOU WANT. PLEASE RESPOND PROMPTLY IN RESOLVING MATTERS. *CB
SEAT BELTSAugust 7, 2003
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND BOTH DRIVER/PASSENGER SIDE SEAT BELTS BROKE INTO PIECES UPON IMPACT. THIS RESULTED IN THE DRIVER/PASSENGER IMPACTING THE STEERING WHEEL AND DASHBOARD. *AK THE VEHICLE WAS TOTALED. *SCC *JB
EQUIPMENTJuly 21, 2003
CONSUMER STATES WHILE CHANGING THE RIGHT FRONT TIRE, THE JACK SNAPPED DOWN AND BEND THE RIM. DEALER NOTIFIED. *AK
TIRESJuly 21, 2003
WHILE DRIVING THERE WAS A TREAD SEPARATION ON THE RIGHT FRONT TIRE GOODYEAR, MODEL EAGLE, SIZE P235/55R17. DEALER NOTIFIED. *AK
STEERINGJune 24, 2003
DATES AND MILEAGE INFO PROVIDED ARE APPROXIMATE. TIE ROD FAILURE AT 32,000 MILES REPAIRED UNDER WARRANTY. COMPANY'S CUSTOMER SERVICE DEPT WILL NOT MOVE SAFETY CONCERNS TO A HIGHER LEVEL, NOR WILL THEY PROVIDE ASSURANCES ABOUT FUTURE SAFETY, NOR DO THEY OFFER ANY OTHER REMEDY TO PROVIDE A FEELING OF SAFETY AND PEACE OF MIND. PLEASE SEE E-MAILS SENT UNDER SEPARATE COVER TO EMAIL ADDRESS SHOWN ON YOUR SITE. *JB
TIRESMay 28, 2003
NAR 05/28/2003 *MR THE CONSUMER EXPERIENCED PROBLEMS WITH VIBRATIONS AND PULLING, THE TIRES WERE BALANCED AND SERVICE BRAKES WERE REPLACED. DEALER NOTIFIED. *CB
SUSPENSIONApril 17, 2003
THE VEHICLE WANDERED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BOLTS WHERE LOOSE ON THE FRONT END. *NLM THE VEHICLE WANDERED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BOLTS WHERE LOOSE ON THE FRONT END. CONSUMER WENT TO CAPITOL CADILLAC WITH A NOISE AND STEERING PROBLEM. THEY FOUND A LOOSE BOLT, AND TIGHTENED IT. SAIT IT WAS OUT OF LINE AS A RESULT. *MR
ENGINE AND ENGINE COOLINGApril 8, 2003
WHILE DRIVING THE VEHICLE WOULD STALL WITHOUT WARNING. AFTER THE VEHICLE STALLED IT WOULD START BACK UP IMMEDIATELY. *AK *NLM
ENGINE AND ENGINE COOLINGMarch 4, 2003
WHILE DRIVING AND WITHOUT WARNING VEHICLE STALLED, AND DRIVER WAS FORCED TO PULL OVER. *NLM. *AK
SEAT BELTSFebruary 25, 2003
DEALERSHIP REFUSED TO HONOR RECALL UNTIL THE MANUFACTURER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE. PRIOR TO THE RECALL, VEHICLE WAS IN AN ACCIDENT AND SEAT BELTS DID NOT RETRACT, RESULTING IN SERIOUS INJURIES TO THE PASSENGER. *JB....*AK
ENGINE AND ENGINE COOLINGFebruary 18, 2003
2001 CADILLAC DE VILLE WAS BUILT WITH DEFECTIVE ENGINE PARTS (CRANK SENSOR) THAT CAUSE IT TO STALL WITHOUT WARNING...IN MY CAR, CADILLAC HAS REPLACED THIS SAME PART TWICE WITH THE FULL KNOWLEDGE THAT THE ORIGINAL AND THE REPLACEMENT PARTS WERE DEFECTIVE. YET, CADILLAC REFUSES TO INITIATE A RECALL...THIS IS UNACCEPTABLE, BECAUSE OF THE RISK FOR ACCIDENT AND FATALITIES....WHEN THE ENGINE STALLS IT IS NEARLY IMPOSSIBLE TO QUICKLY STEER OR SAFELY STOP THE VEHICLE. I RESPECTFULLY REQUEST FOR THE NHTSA TO REQUIRE CADILLAC TO RECALL EVERY VEHICLE WITH THIS PROBLEM. I ALSO FEEL CADILLAC SHOULD BE REQUIRED TO DESIGN A BACKUP SYSTEM FOR FUTURE ENGINES THAT WOULD KEEP THE ENGINE RUINNING IF THE "CRANK SENSOR" WOULD FAIL. LOOKING FORWARD TO YOUR RESPONSE.
SEAT BELTSFebruary 7, 2003
THE DEALER STATED THEY NEVER RECEIVED INSTRUCTIONS OR PARTS FOR THE SEAT BELT RECALL 02 V 227 000. *PH *JB
ENGINE AND ENGINE COOLINGFebruary 2, 2003
MY 2001 CADILLAC DEVILLE USES 2 QUARTS OF OIL EVER 1300 MILES. THIS IS EXCESSIVE OIL CONSUMPTION FOR A VEHICLE UNDER 50,000. I HAVE REPORTED THIS TO GM AND MY LOCAL DEALER. THEY SAY THAT THIS IS NORMAL. I REPORTED THIS OVER A YEAR AGO! I WAS HAVING A OIL CONSUMPTION TEST, BUT NOW THEY CAN NOT FIND THE RECORDS. *JB
ENGINE AND ENGINE COOLINGJanuary 27, 2003
WHILE DRIVING AT HIGHWAY SPEED ENGINE SHUT DOWN, CAUSING AN ACCIDENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK
SEAT BELTSDecember 23, 2002
CONSUMER STATED PASSENGER SIDE REAR SAFETY BELT WAS RESTRAINING A TODDLER SEAT FOR A CHILD WEIGHING 27LBS. CONSUMER ATTEMPTED TO UNBUCKLE CSS FROM BELT AND DISCOVERED THAT THE METAL "SLIDING" PIECE OPPOSITE THE BUCKLE HAD BROKE COMPLETELY IN HALF. TS
STEERINGDecember 10, 2002
CONSUMER STATED THAT HAS HAD NUMEROUS PROBLEMS STEERING PROBLEMS. HAD RACK AND PINION REPLACED ON 02/7/02 ON 02/09 THE POWER STEERING PUMP FAILED AND WAS REPLACED. PUMP FAILED AGAIN ON 02/11. NO PROBLEMS UNTIL 12/4/02 WHEN POWER STEERING PUMP FAILED AGAIN. CONSUMER IS VERY CONCERNED BECAUSE IN ALL INSTANCES THE STEERING WHEEL HAS LOCKED UP WHILE DRIVING POSING A SAFETY HAZARD. TS
ENGINE AND ENGINE COOLINGDecember 5, 2002
NO SUMMARY. DT
STRUCTURENovember 13, 2002
SUNVISOR BLOCKS MY VIEW OUT THE FRONT WINDOW. IT IS AN ASSEMBLY WITH TWO VISORS. THE SMALL VISOR INTERFERES WITH THE MAIN VISOR. I CAN NOT SEE A TRAFFIC SIGNAL WITH THE SUN VISOR DOWN. IT IS FINE FOR SHORT PEOPLE, BUT NOT FOR ME. DT
ENGINE AND ENGINE COOLINGNovember 7, 2002
WHILE DRIVING AT HIGHWAY SPEED THE VEHICAL JUST SHUT DOWN. TS
SERVICE BRAKES, HYDRAULICOctober 16, 2002
CONSUMER STATES SHE WAS DRIVING AT NORMAL SPEED WHEN SHE APPLIED HER BRAKES LIGHTLY, AND HER BRAKES COLLAPSED. SHE STATES HER BRAKES WENT TO THE FLOOR, AND SHE LOST CONTROL OF AUTOMOBILE. SHE STATES LUCKILY SHE DID NOT HIT ANY ONE, OR ANY BODY. MR
ENGINE AND ENGINE COOLINGOctober 8, 2002
CONSUMERS VEHICLE IS EXPERIENCING EXCESSIVE OIL CONSUMPTION. *JG
TIRESOctober 2, 2002
THE CAR IS CURRENTLY AT THE DEALERSHIP AND THEY ARE DISCUSSING IF THE WARRENTY SHOULD COVER IT, THIS SHOULD NOT BE A PROBLEM WITH ANY CAR THAT HAS 27,000 MILES TS
ENGINE AND ENGINE COOLINGSeptember 17, 2002
WHILE IN MOTION, THE SERVICE LIGHTS ILLUMINATED. THE ENGINE SEEMED TO BOG DOWN, LOSE POWER AND JERK. CONSUMER TOOK VEHICLE TO DEALER AND WAS INFORMED A NEW ENGINE WAS NEEDED. *JG
STEERINGSeptember 17, 2002
WHILE IN MOTION, CONSUMER MADE A RIGHT TURN AND COULD NOT MAINTAIN CONTROL OF THE VEHICLE, THEREBY DRIVING INTO A DITCH. THERE WAS A CLUNK/POP TYPE OF NOISE HEARD WHEN DRIVING. THE STEERING FELT LOOSE, LIKE IT WAS PULLING. *JG
EQUIPMENTSeptember 17, 2002
THE DIRECTION DISPLAY ON THE REARVIEW MIRROR IS INOPERATIVE, DEALER REPLACED WIRING. *JG
FUEL SYSTEM, GASOLINESeptember 17, 2002
WHILE IN MOTION, THE VEHICLE ACTED LIKE IT WAS OUT OF GAS OR LOW IN GAS, BUT IT PICKED UP SPEED NORMALLY. THE REPAIR TECHNICIAN COULDN'T GET THE VEHICLE TO REPEAT THE PROBLEM. NO REPAIR WAS DONE TO VEHICLE. *JG
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMAugust 12, 2002
THERE WAS A SHORT UNDER THE DASHBOARD AND SMOKE WAS COMING FROM DASHBOARD. CONTACTED DEALER WHO WAS NOT WILLING TO DO ANTHING. *AK CONSUMER CALLED ROADSIDE ASSISTANCE WHO TOOK DOWN THE INFO AND NEVER PICKED UP THE VEHICLE. THE INFORMATION WAS NEVER PASSED ON TO THE DISPATCHER. THE FUMES ALMOST CAUSED CONSUMER TO HAVE A COLLISION WHILE GOING 65 MILES PER HOUR. CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH THIS VEHICLE SINCE PURCHASE. THE ENGINE LIGHT KEPT ILLUMINATING AND THE BRAKE HOSE WAS LOOSE. CONSUMER TRIED TO HAVE THE DEALER BUY THE VEHICLE BACK BUT THEY REFUSED. *JG
ENGINE AND ENGINE COOLINGAugust 5, 2002
VEHICLE BURNS OIL EVERY 1,000 TO 1,500 MILES. VEHICLE HAD TAKEN A QUART OF OIL EVERY 500 MILES ON A ROAD TRIP. INDEPENDENT MECHANIC IS CONDUCTING AN OIL CONSUMPTION TEST TO LOCATE PROBLEM. DEALER WAS NOTIFIED. *AK CONSUMER ALSO STATES THAT THE VEHICLE HAD BURNED 1QT OF OIL ON A RECENT 500 MILE TRIP. *SCC
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,EXTERIOR LIGHTINGJuly 18, 2002
BRAKES HAVE FAILED, AND VEHICLE DIED ON IN MIDDLE OF THE HIGHWAY. VEHICLE HAS BEEN IN REPAIR SHOP FOR 43 TIMES. ALSO, HEADLIGHTS DIM FOR NO REASON. *AK
WHEELSJuly 3, 2002
CONSUMER STATES WHILE DRIVING THE FRONT RIGHT WHEEL SPRING BROKE, AND THE ENTIRE FRONT OF THE VEHICLE LOWERED AND RUB ON THE TIRES.*JB CONSUMER WAS UNABLE TO CONTROL THE VEHICLE. *MJ
SUSPENSIONMay 28, 2002
CONSUMER STATES VEHICLE PULLS SEVERLY TO THE LEFT AND THE FRONT SUSPENSION DIVES DOWN.*JB
SERVICE BRAKES, HYDRAULICMay 28, 2002
CONSUMER STATES THE BRAKES PULSATE AT HIGH SPEED, DEALER DISCOVERED THE FRONT AND REAR ROTORS WERE WARPED.*JB
SEATSApril 29, 2002
MR. ROSS CIRINCIONE IS WRITING ON BEHALF OF MS. CIANCIOLO STATING THAT A DEFECT IN THE BUCKET SEAT HEATING ELEMENT CAUSE BURNT EDGES WITH A 2-3 INCH HOLE DIAMETER IN THE LEATHER AND A MELTED SEAT CUSHION UNDERNEATH. ALTHOUGH THERE IS A SERVICE BULLETIN ALERTING DEALERSHIPS TO THE PROBLEM, THE DEALERSHIP INSISTED THAT THE BURN HOLE MUST HAVE BEEN CAUSED BY HER LOCAL DETAILING SHOP. ONWER IS REQUESTING REIMBURSEMENT. *TT
VISIBILITYApril 29, 2002
CONSUMER STATES THERE IS A CLICKING SOUND WHEN OPERATING DRIVER SIDE WINDOW. DEALER COULD NOT DUPLICATE CONSUMER'S CONCERN. *TT
STEERINGApril 16, 2002
WHILE DRIVING STEERING BECOMES INOPERABLE. VEHICLE MAKES A GRINDING NOISE. TOOK VEHICLE TO THE DEALER. DEALER STATED THAT IT IS THE STEERING COLUMN. PROBLEM HAS NOT BEEN REMEDIED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
TIRESApril 2, 2002
THE RIGHT REAR TIRE DEVELOPED A PIGEON SIZE BLISTER ON IT'S SIDEWALL, GOODYEAR REFUSED TO STAND BEHIND THE WARRANTY ON THE TIRE, THIS IS THE SECOND TIME A BLISTER HAS DEVELOPED IN ONE OF THE TIRES, THE CONSUMER IS REQUESTING REIMBURSEMENT (GOODTEAR TIRE 235/55/17 OE). NLM
TIRESMarch 18, 2002
SIGNIFICANT SIDEWALL FAILURE AT 70MPH. CADILLAC ONSTAR DIRECTED US TO SEARS IN COLUMBIA TN, WHICH REPLACED TIRE WITH NO CHARGE. ON INSPECTION, THE NO STEEL WIRES WERE FOUND IN THE SIDEWALL, EVEN THOUGH SPECS CALL FOR THEM ("SB-R"). AM VERY CONCERNED ABOUT THE SAFETY OF THE REMAINING 3 TIRES, AS WELL AS THE ONE NEW ONE. I TOOK DIGITAL CLOSE-UP PICTURES OF TIRE, AND CAN FORWARD THEM BY E-MAIL. MICHELIN HAD NO RECOMMENDATIONS, OTHER THAN TO SAY THEY WOULD CALL ME IF THEY GOT THE TIRE IN FOR QUALITY ANALYSIS. WHAT SHOULD I DO ?*AK (TIRESIZE: P225/60R-1)
AIR BAGSMarch 11, 2002
CONSUMER STATED WHILE WAITING FOR TRAFFIC TO CLEAR SO HE COULD PROCEED ACROSS THE STREET, HE WAS BROADSIDED BY ANOTHER MOTORIST AT HIGH SPEED AND NONE OF THE AIRBAGS DEPLOYED.*AK.*JB
EXTERIOR LIGHTING,ELECTRICAL SYSTEMFebruary 25, 2002
CONSUMER COMPLAINS OF THE HORN BEING DIFFICULT TO USE AND IS VIRTUALLY NON-EXISTANT. ALSO THE TURN SIGNAL DOES NOT SHUT OFF AFTER MAKING A TURN. IT TAKES A SHARP TURN TO CLICK THE SIGNAL LIGHT OFF. *JG
EXTERIOR LIGHTING,ELECTRICAL SYSTEMFebruary 25, 2002
CONSUMER COMPLAINS OF THE HORN BEING DIFFICULT TO USE AND IS VIRTUALLY NON-EXISTANT. ALSO THE TURN SIGNAL DOES NOT SHUT OFF AFTER MAKING A TURN. IT TAKES A SHARP TURN TO CLICK THE SIGNAL LIGHT OFF. *JG
VEHICLE SPEED CONTROLFebruary 25, 2002
CONSUMER HAS TO PRESS THE BRAKES CONSIDERABLY AND FOR SEVERAL SECONDS BEFORE THE CRUISE CONTROL DEACTIVATES. *JG
VEHICLE SPEED CONTROLFebruary 25, 2002
CONSUMER HAS TO PRESS THE BRAKES CONSIDERABLY AND FOR SEVERAL SECONDS BEFORE THE CRUISE CONTROL DEACTIVATES. *JG
POWER TRAINFebruary 1, 2002
WHEN SHIFTING FROM PARK TO DRIVE SHIFT LEVER HIDES SOME OF DASH FUNCTIONS FROM VIEW. DEALER SAID THERE WAS NOTHING THAT COULD BE DONE ABOUT IT. *AK
AIR BAGSDecember 17, 2001
WHILE DRIVING CONSUMER HIT A GUARDRAIL AND WAS INJURED. FRONT DRIVER'S AIR BAG DID NOT DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
VISIBILITYDecember 13, 2001
A HUGE BLIND SPOT IS CREATED BY THE HIGH DRIVERSIDE SIDE MIRROR. FOR SHORT PEOPLE (UNDER 5 FT), THE SEAT CANNOT RISE HIGH ENOUGH TO SEE OVER THE SIDE MIRROR TO CHECK FOR TRAFFIC COMING FROM THE DRIVER'S LEFT. *AK
STRUCTUREDecember 7, 2001
CONSUMER RECEIVED NHTSA RECALL # 01V172000/MANUFACTURER'S RECALL 01039 CONCERNING SUNVISOR FAILURE. CALLED DEALER ABOUT GETTING AN APPOINTMENT FOR REPAIRS. CONSUMER KEPT CALLING DEALERSHIP AND WAS TOLD BY SERVICE MANGER THAT NO PARTS WERE AVAILABLE. *AK CONSUMER STILL HAS NOT RECEIVED RECALL REPAIRS. *JB
WHEELSDecember 3, 2001
SPINDLE BOLTS ON LEFT FRONT WHEEL BROKE, CAUSING WHEEL TO FALL OFF WHEN CONSUMER PULLED INTO A PARKING LOT. CONTACTED DEALER, AND DEALER STATED SPINDLE BOLTS CAUSED PROBLEM. *AK *YD
ENGINE AND ENGINE COOLINGNovember 30, 2001
VEHICLE OVERHEATS AND STALLS ON HIGHWAY WHILE DRIVING. VEHICLE LOSES ALL POWER. THIS HAS HAPPENED NUMEROUS OF TIMES. CONTACTED DEALER, AND DEALER WORKED ON VEHICLE, BUT HAS NOT REMEDIED THE PROBLEM. *AK
SUSPENSIONNovember 30, 2001
FRONT END WIGGLES AND STEERING WHEEL VIBRATES. ALSO, MAKES A LOUD NOISE. CONTACTED DEALER, AND DEALER HAD TO REPLACE WHEEL BEARING. *AK
AIR BAGSNovember 4, 2001
AIR BAGS DID NOT DEPLOY AT A HEAD ON IMPACT AT 38 MILES PER HOUR. DRIVER INJURED.*AK
SUSPENSIONOctober 11, 2001
I PURCHASED MY CAR FROM LOCKHART CADILLAC IN INDIANAPOLIS, IN. ABOUT ONE WEEK LATER I BEGAN TO HAVE A GRINDING SOUND EACH TIME I TURNED THE STEERING WHEEL LEFT OR RIGHT. I HAVE TAKEN IN FOR REPAIR SEVERAL TIMES. IN SEPTEMBER 2001, IN ADDITION TO THE GRINDING SOUND WHEN TURNING THE WHEEL, MY CAR NOW SLOWS DOWN WHEN I TURN. ALSO IT HAS NOW BEGUN TO MAKE THE SAME SOUND WHEN I BACK UP. BOTH LOCKHART CADILLAC IN INDIANAPOLIS AND VAL WARD IN FT. MYERS, FLORIDA HAVE TOLD ME THAT CADILLAC IS WORKING ON IT. THEY HAVE BEEN TELLING ME THIS SINCE FEBRUARY 2001. THE NOISE IS BECOMING LOUDER.*AK
ELECTRICAL SYSTEMSeptember 20, 2001
CONSUMER RECENTLY PURCHASED A TWO-THOUSAND ONE CADILLAC DEVILLE. UPON INSPECTION OF VEHICLE COSNUMER FOUND THAT BATTERY WAS UNDERNEATH REAR SEATS OF VEHICLE. CONSUMER FELT UNSAFE, AND RETURNED VEHICLE TO DEALERSHIP. PLEASE PROVIDE FURTHER DETAILS.*AK
STEERINGSeptember 10, 2001
VEHICLE HAS STEERING PROBLEM WITH EXTREME ROUGHNESS AND A LOUD GRINDING NOISE WHEN THE STEERING WHEEL WAS TURNED.
STEERINGSeptember 10, 2001
VEHICLE HAS STEERING PROBLEM WITH EXTREME ROUGHNESS AND A LOUD GRINDING NOISE WHEN THE STEERING WHEEL WAS TURNED.
STEERINGAugust 24, 2001
WHILE DRIVING POWER STEERING WAS CHATTERING. TOOK VEHICLE TO DEALER, AND THEY WERE AWARE, BUT HAVE NOT FOUND A SOLUTION. *AK
POWER TRAINJuly 20, 2001
WHILE DRIVING CONSUMER NOTICED THAT THE DIC MESSAGE CENTER INDICATED THAT THE TRANSMISSION SHOULD BE CHECKED, CONSUMER WAS INFORMED THAT A NEW PARK/NEUTRAL SWITCH WAS NEEDED, CONSUMER MADE AN APPOINTMENT FOR THE REPAIRS TO BE COMPLETED BUT WHEN HE ARRIVED TO PICK UP THE VEHICLE HE WAS INFORMED THAT THE PARTS WERE ON ORDER, CONSUMER THEN DROVE THE VEHICLE HOME PARKED IT IN THE DRIVEWAY AND MOMENTS LATER CONSUMER WAS INFORMED BY A NEIGHBOR THAT THE VEHICLE HAD ROLLED OUT OF THE DRIVEWAY ACROSS THE ROAD AND HIT A TREE, CONSUMER WENT TO START THE VEHICLE, BUT WOULD NOT START IN PARK, CONSUMER THEN TOOK IT OUT OF PARK AND PUT THE VEHICLE IN NEUTRAL AND STARTED THE VEHICLE, AFTER THE NECESSARY REPAIRS WERE MADE, CONSUMER PROCEEDED TO DRIVE THE VEHICLE WHEN ALL OF A SUDDEN THE VEHICLE JUMPED INTO NEUTRAL WHICH HAPPENED TWICE, CONSUMER TOOK VEHICLE BACK TO MECHANIC, AND WAS ADVISED TO DRIVE WITH THE TRACTION ON INSTEAD OF OFF, WHILE DRIVING CONSUMER NOTICED THAT THE TRANSMISSION WAS NOT SHIFTING ALL THE WAY IN TO DRIVE.*YH
VEHICLE SPEED CONTROLJuly 20, 2001
CONSUMER STATES CRUISE CONTROL FAILED WHILE DRIVING.*YH
SUSPENSIONJuly 11, 2001
THE VEHICLES REAR SUSPENSION IS FAULTY CAUSING THE VEHICLE TO EXPERENCE INSTABILITY WHILE MAKING TURNS *YH
SERVICE BRAKES, HYDRAULICJuly 11, 2001
THE BRAKE PEDAL GOES DOWN TO THE FLOOR. *YH
FUEL SYSTEM, GASOLINEJuly 11, 2001
ACCRODING TO THE FUEL ECONOMY INFO. THIS VEHICLE SHOULD GET: CITY 17 MPG AND HIGHWAY 27 MPG. THIS VEHICLE CONSUMES AT BEST WITH ADDITIVES ON HIGHWAY 18.9 MPG. *YH
ENGINE AND ENGINE COOLINGJuly 11, 2001
THE VEHICLE LACKS POWER WHEN ACCELERATING UP HILL. THE VEHICLE ALSO USED ABOUT A QUART OF OIL EVERY 1000 MILES. *YH
SEAT BELTSJune 19, 2001
RECALL #00V347000/ MANFACTURER'S RECALL 00095. CONTACTED DEALER ABOUT PARTS. DEALER STATED THEY DID NOT HAVE PARTS, AND DID NOT SAY WHEN THEY WILL GET THEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION AND ADD VIN. *AK
STEERINGJune 13, 2001
WHILE DRIVING AND TURNING STEERING WHEEL SHARPLY TO RIGHT A CLICKING NOISE OCCURRS WITHIN STEERING COLUMN. NOISE DOES NOT HAPPEN WHEN VEHICLE IS DRIVEN STRAIGHT OR WHEN MAKING A LEFT TURN. DEALER IS AWARE OF PROBLEM , BUT STATES THAT THERE IS NO REMEDY. PLEASE GIVE ANY FURTHER DETAILS.*AK
STEERINGMay 17, 2001
THERE IS A MOANING SOUND AT VERY LOW SPEEDS WHEN THE WHEEL IS TURNED TO THE RIGHT AND VIBRATION ON THE PASSENGER'S SIDE UNDER THE FLOOR BOARD.