2015 Buick Encore Problems & Complaints

The contact owns a 2015 Buick Encore. The contact stated that while depressing the accelerator, the vehicle hesitated before accelerating. The contact became aware of oil underneath the vehicle on the driveway, resulting in a complete loss of power. The vehicle leaked oil and lost the vehicle lost power twice. The check engine warning light was illuminated. The contact inspected the vehicle and determined that the mass air flow sensor had failed. The MAF sensor was replaced twice, the Oxygen sensors were replaced three times, and the turbocharger was replaced once. The failures persisted. The manufacturer was not informed of the failure. The failure mileage was unknown.

check engine light came onforP0299 code and heard that there's a lot of vehicles with turbos having this problem

The contact owns a 2015 Buick Encore. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the steering wheel seized. The traction control warning light and the power steering warning light was illuminated, and the message to “Contact Dealer for Service” was displayed. The vehicle was towed to the dealer where it was diagnosed that one of the wiring harnesses connected with the CPU had failed. The wiring harness in the CPU was replaced. After the repair, while driving 60 MPH, the failure reoccurred and the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the steering wheel seized. The vehicle was driven to the dealer to be diagnosed; however, the vehicle remained at the dealer unrepaired. The contact related the failure to NHTSA Campaign Number: 15V146000 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.

Leaking oil from oil coolant pipe under car and timing chain or belt gasket blowing oil.i have seen on Google in 2016 a stop update on 2015 had issue with the s02ame problem.

The contact owns a 2015 Buick Encore. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle, before the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the catalytic converter. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The painting on my 2015 Buick Encore started peeling about 2 years ago and has continued to worsen, and I am concerned about the longevity and overall appearance of my vehicle. As a loyal customer, I expect the paint job to last for a reasonable amount of time, and I believe this issue should be addressed by the manufacturer. I would like to request that Buick fixes this issue free of charge. I understand that my vehicle is no longer under warranty. This is particularly concerning as the peeling paint is affecting the resale value of my car, and I would like to maintain its value as much as possible. I understand that paint issues can occur, and I appreciate that this is not necessarily a reflection on the overall quality of the vehicle. However, I am requesting that Buick take responsibility for this issue and repair the paint free of charge. I believe that the paint peeling issue is covered under the vehicle's warranty, and I hope that I am hopeful that Buick will make every effort to keep this cost to a minimum and to ensure that I am not left out of pocket for a problem that is beyond my control.

While driving the dash signal came on stating that the power steering unit had gone off. The car was being driven without power steering. The message state to get serviced immediately. There was a recall for this problem but research states that my vin number did not show my car was part of this recall. WELL, IT IS HAVING THE SAME ISSUE AS OTHERS. Please advise as to how I can get this fixed by the dealership under a recall #15168/15U14600. There is only 18,000 miles on this car, YES eighteen thousand. This recall needs to include my vehicle. Please respond immediately.

The contact owns a 2015 Buick Encore. The contact stated that the vehicle was sputtering and jerking while attempting to accelerate while driving at various speeds, and while the vehicle was idling. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the catalytic converter had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was informed about the failure and confirmed there were no recalls on the VIN. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 86,600.

The contact owns a 2015 Buick Encore. The contact stated while driving at an undisclosed speed, the engine overheated. The contact stopped the vehicle and added coolant and drove to the residence. The contact stated that the next day while driving at an undisclosed speed, the steering wheel became abnormally stiff, making it difficult to maneuver the vehicle. Additionally, the radio and instrument panel became inoperable. The message "Check Power Steering Unit" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 15V146000 (Steering). The manufacturer was made aware of the failure but confirmed that the VIN was not included in the recall. The failure mileage was 108,172.

My check engine light came on so I took it to a repair shop. They put it on their Diagnostic System Check Computer and the code #PO299 came up. After further inspection and investigation, the failed part is the Turbocharger- A1140104N. This vehicle's, vin number, model year and mileage qualifies it for warranty replacement and labor for the faulty part. However, because it is a Buick and not a Chevy the dealership is not authorizing the repair, even though it is the exact same system and part that is being replaced in the Chevy models. Without this part functioning properly, it affects performance and the car's ability to accelerate when needed which makes it a hazard to drive if you should need to accelerate quickly.

tilt steering wheel usage is causing wires in steering culumb to break

MY KEY GETS STUCK IN THE EGNITION, MY MACHANIC SAID IT IS SPECIFIC TO THIS MAKE AND MODEL CAR.

I was driving at 65 when the power assist on my steering stopped and i was forced off the road. The check engine light was on and the word STEERING appeared on the dash It duplicates the description in recall 15168 but there is no recall listed for my VIN number The dealer also stated the same issue regarding the VIN

Massive coolant leak. Been happening on and off since I bought the car in nov2019. Taken to several shops and have had replacement done and it goes right back to leaking. This time the shop believes it's leaking into the engine itself.

The contact owns a 2015 Buick Encore. The contact stated while driving 55 MPH, the steering wheel seized with the electronic power steering warning light illuminated. The vehicle was towed to a gas station temporarily. The dealer was contacted and suggested the contact call the NHTSA Hotline for assistance. The contact referenced NHTSA Campaign Number: 15V146000 (Steering) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was 88,326.

While at a stoplight, my buick encore's power steering just stopped working. I was only able to turn the steering wheel with great effort. The car would not go in reverse, although when pressing on the accelerator in reverse, the engine would rev. Shifting from drive to reverse also caused the car to jolt. The car is available for inspection. This has happened previously in fall of 2021, and the same exact thing happened, but this time while I was driving through an intersection. I was unable to steer and ran into a curb. My safety and safety of others was put at risk because I could have hit another driver or pedestrian The car has been inspected by a Triple A approved mechanic twice (once in 2021 and once now), and they have not found any problems with the car. The power steering and traction lights came on on my dashboard.

1. Both rear springs have broken within 1 year of each other. There were no accidents or any kind or off road driving. These are Expensive to fix. 2. Driver side airbag light is on. No idea why. Afraid to drive this vehicle.

Power steering failed when driving. I had another passenger with me and when avoiding a pothole in the road, the car went crazy and it took all I could to control the vehicle and NOT crash into anyone or another car! I am having nightmares of what could have happened to me and my passenger. On the next day, I tried to start my vehicle and the steeling wheel was locked. I had it towed to VIP near me. They did a diagnosis on my vehicle and claim that I need a new steeling column and the circuit board. They did further research and found that the 2015 Buick Encores have had a recall on the steering. They then mentioned that there was nothing more they could do and they advised me NOT to drive the vehicle as it was UNSAFE. I then had the vehicle towed to a dealer. The dealer (Jacks Chevrolet) claims that my car's VIN isn't included in the recall. My question is if my vehicle demonstrates the same characteristics, WHY isn't it part of the recall? My car is UNSAFE to drive! Jack’s Chevrolet in Saco performed a diagnosis, and the issue was with the battery. From what the contact was told, the power steering is electric, and the battery had tested bad (bad cell). And they stated the power steering is working properly. The contact stated after one event of driving the vehicle after the repair, the vehicle is again demonstrating an unreasonable risk to safety. The steering wheel is locked, and the steering is uncontrolled.

It’s it’s firing and shaking, and I have kept up on the oil changes. It’s a lot of money

It seems like the 2015 Buick Encores are having a lot of the same issues. I do not see a recall for any of these issues. 1. loss of power when trying to accelerate. This has almost caused an accident for me. I had plenty of time to pull out, but my car wouldn't speed up. Thankfully the car coming up noticed I was having issues and slowed down. This also may affect the performance and fuel efficiency of the vehicle. No warning lights came on. It eventually corrected itself and I was able to accelerate. This has been an ongoing issue. Nobody seems to know what is causing this or how to fix it. 2. I start my car and put it into gear, and it shakes like it wants to stall. I quickly put it back into park and wait a few minutes before putting it back into gear. It also does this while I am waiting at lights at intersections. That is very concerning because if i stall mid intersection this could cause and accident and or injury to me or other motorists. No lights appear when this happens. Again, nobody knows why it does this or how to correct it. 3. Back of my car stared chipping paint for no reason. There was no trauma to cause this to occur. Apparently, this is another common issue with this car. I've read that there have been lawsuits against the company for using paint similar to what this is doing. 3. I had to replace my engine under two years of having it. It was still under warranty at the time, but I hadn't had the car very long at all.

The contact owns a 2015 Buick Encore. The contact stated while driving 35 MPH and pulling into the driveway, the vehicle decelerated independently with the check engine warning light illuminated. Additionally, the "Power Steering Fault" message was displayed, and the steering wheel became firm. The contact was able to drive the vehicle to the residence and the vehicle shutoff and failed to restart. The contact was able to jumpstart the vehicle. The contact replaced the battery but the failure reoccurred. The vehicle was taken to the dealer to be diagnosed, but no cause for the failure was found. The contact stated that the failure had persisted. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The contact was informed that the VIN was not included in NHTSA Campaign Number: 15V146000 (Steering) and advised to contact the NHTSA Hotline. The failure mileage was 60,000. The VIN was not available.

The turbocharger on my car is failing and had a verified check engine light code PO299. The car is a 2015 with low miles, only 53k. This is an obvious manufacturer defect/defective product with an estimated cost of $1500.00 to replace, according to an ASE independent auto shop I use for all my vehicles. The car is unfortunately not under any warranty anymore, to my knowledge. There is no recall on this part but online on Buick forums and other credible sites, you will find owners of the same exact car reporting independently, the same failing part issues. I am the second owner of this car and bought it used in 2021 from Carmax. Since then, I have spent $$$ to fix random necessary repairs that are defects of the car but not on recall. Recently, the ac went out and that was over $500 alone. Prior to that an 02 sensor and sparkplug went out, etc. I want GM to reimburse me for the repair cost of the failing turbocharger on this low mileage vehicle as it is without a doubt, a manufacturer defect needing repair to prevent the engine from failure and a total loss! I contacted a GM/Buick agent and formal complaint and request for reimbursement. I am now waiting for up to two days for a "senior agent," to contact me back and discuss further options, if any. Until then, I am without a car with two kids at home and this defect is unsafe and a financial burden to me and my family. This is a known issue on this vehicle model and should be covered under a recall from GM!

The contact owns a 2015 Buick Encore. The contact stated while driving 45 MPH, the vehicle lost power steering assist and became firm. The power steering warning light was illuminated. The contact pulled over and turned off the vehicle. After restarting the vehicle, the vehicle started operating normally. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was contacted, and the manufacturer stated that the VIN was not included in NHTSA Campaign Number: 15V146000 (Steering). The failure mileage was 50,000.

The cooling system malfunctions. Repaired six times in a year. Overheats. Coolant issues.

The PVC valve was frozen and leaked oil everywhere. I was told by a mechanic at my dealership that it is a known issue. They want $3000 to install a heater unit.

My car started surging when I was sitting at a traffic light and as I was crossing abridge The check engine light came on - 2 codes - transmission module 0700 and module 0073

The contact owns a 2015 Buick Encore. The contact stated that while driving at an undisclosed speed, the engine revved and he was unable to shift the vehicle into the intended gear. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the turbocharger needed to be replaced. The contact referenced TSB Number: PIP5495H for the turbocharger. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 79,000.

I've had my car for 3 years. I've always kept up with it's maintenance. My engine/head gasket are blown and I found out this is a common issue with this car. The airbags also dont recognize when there are passengers in the car. I started my car up one morning in September and all of my lights started flashing. I immediately turned it off and towed it to my mechanic to find out that it pretty much has everything wrong with it. My car is barely above 80k

The car stopped having power steering and went into limp mode while I was turning into a school and then stalled.

while driving, the check engine light came on, traction assist light and then the car lost power steering. Very scary.

We have had problems with the air bags since the car was new. The SRS light would come on for a couple months then go off. It says it has a problem with the passenger presence module. Never had a recall but the dealer said that when we took it in for an oil change they updated the firmware on the air bag system. It never did work, it would sometimes work then not work. I took it back a few weeks ago and told them it still isn't right and I said since it is a safety issue they should cover it. They told me that since Ohio doesn't have auto inspections that they are not responsibile for taking care of it and I was looking at over 1000 to repair. That pissed me off so I took my car and left. I am taking it to a independent garage. I have had lots of problems eith this car and only have 42000 on it now. My last GM, next will be Toyota/

The contact owns a 2015 Buick Encore. The contact stated while driving approximately 10 MPH downhill during inclement weather, the vehicle experienced intermittent brake failure. The contact was unable to stop the vehicle and ran off the roadway to prevent a crash. The vehicle drove over a curb before coming to a stop. There was no injury sustained. The contact stated that the Traction Control warning light was illuminated. The vehicle was driven back to the residence where it remained unrepaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was 67,740.

While driving, I received a call that routed through the Bluetooth hands-free system. Within seconds of receiving the call, the entire system seemed to blitz out and shut the car off completely. Luckily I was not going fast and was able to glide to the side. I lost almost all the ability to control the car. If this had been on the freeway it wouldn't have ended as well.

Have had the car in the Buick dealership numerous times to get these things fixed. Each time was told it was fixed and I paid for parts and labor. 1. Engine Light keeps coming on. 2. traction light keeps coming on. 3. Power steering goes out 4. Press on gas and have to floor it in order to just crawl to a place to stop. 5 Hard jumps after stopping at a light Have had this in to Tasca Buick and each time they say they fixed it - then it happens less then 2 weeks later. Have told them this car is going to kill someone with the steering going out while driving. I have a 2015 beautiful Buick Encore in the drive that I cannot drive. I am 77 years old and can't just walk. I don't know what to do. I have tried taking it in to have it fixed and it keeps doing the same things. It is definitely available for inspection. This has happened numerous times since I have had the car. Not just on one date - numerous dates

The Body Control Module went out. I had it replaced. I do not know how long my back running light were out. I had brake and tag lights. There were no warning messages.

The contact owns a 2015 Buick Encore. The contact stated that while starting the vehicle, the power steering assist warning light illuminated and the steering wheel was locked. Additionally, a burning odor was detected, and the tachometer was inoperable while driving. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 71,000.

Drivers airbag light stays on - immobilisation light stays on, car won't start. Both of these issues were addressed by TSB and complaints

The contact owns a 2015 Buick Encore. The contact stated while driving the computer shut down without warning. The vehicle was towed to the local dealer who stated they were unable to duplicate the failure due to the computer shutting down. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The contact was concerned about being involved in a crash due to an unsafe vehicle. The failure mileage was approximately 55,000.

The contact owns a 2015 Buick Encore. The contact stated that while their son was driving at approximately 30 mph when they suddenly heard a booming sound from underneath the body of the vehicle. The contact stated that the vehicle then suddenly gear towards the right and the driver had lost control of the vehicle. The vehicle then crashed into another nearby vehicle which caused the vehicle to flip upside down. The air bags did deploy. A police incident report was filed. There were injuries to their hands, shoulders and back that required medical attention. The vehicle was towed however had not been decided to be deemed totaled as of yet. The contact stated that when a family member who was a licensed contractor in welding examined the vehicle they noticed the axle may have not been welded with appropriate material due to noticing that the material welding axle itself had deteriorated and began to detach from the axle. The contact was concerned that the failure could have resulted in a fatality had the driver been driving at higher speeds. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 108,000.

The contact owns a 2015 BUICK ENCORE. The contact stated that whenever the vehicle was placed in reverse the vehicle felt as if the tires were dragging. When the steering wheel was being turned in any direction, the vehicle would show signs of hesitation before turning. The contact stated that the failures were related to TSB number: 10161933 (ELECTRICAL SYSTEM), 10139246 (ELECTRICAL SYSTEM AND STEERING), 18NA049. The contact had taken the vehicle to the local dealer who stated that the rear differential had failed and the failure was caused by the issues mentioned in the TSB’s mentioned above. The vehicle was not yet repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 75,000.

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT WHILE STOPPED ON AN INCLINE, THE TRANSMISSION SLIPPED OUT OF GEAR AND ROLLED BACKWARDS AFTER RELEASING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOVE BUICK GMC (736 SATURN PKWY, COLUMBIA, SC 29212) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE HOWEVER, THERE WAS NO RECALL ON THE VIN FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

DRIVER AIRBAG LIGHT STAYS ON .THIS IS THE 4TH TIME I HAVE HAD THIS PROBLEM SINCE IPURCHASED THIS VEHICLE ON APRIL 2017. HAD IT SERVICED THE FIRST THREE TIMES BUT NOW THE WARRENTY IS OUT AND HERE I AM AGAIN WITH THE AIR BAG LIGHT ON. THIS HAS BEEN VERY FRUSTRATING AND SHOULD NOT BE HAPPENING SO OFTEN. NOW I AM LEFT HAVING TO PAY SOMEONE TO FIX THIS AGAIN !

MY PASSENGER SIDE AIRBAG LIGHT COMES ON THE DASHBOARD TELLING ME THAT MY PASSENGER SIDE AIRBAG IS OFF EVEN WITH SOMEONE SITTING IN THE SEAT. I TESTED IT WITH MY BOYFRIEND SITTING IN THE SEAT HOLDING OUR 40LB DOG. COMBINED, THEY WEIGH OVER 200LBS AND THEN LIGHT ON MY DASHBOARD STILL SAYS THE PASSENGER SIDE AIRBAG IS OFF. THE VEHICLE WAS NOT IN MOTION. IT WAS TURNED ON ASKED PARKED IN THE DRIVEWAY. I TESTED IT WHILE DRIVING ON A PRIVATE ROAD AT 35MPH AND THE LIGHT STAYS ON WHILE THE CAR IS IN MOTION AND WHILE PARKED.

I HAD PURCHASED A 2015 BUICK ENCORE VEHICLE ON MARCH 03, 2020, THAT HAD A "NOT FOR SALE" YELLOW STICKER ON THE WINDSHIELD. I HAD NOTICE THAT THE VEHICLE MADE A THUMPING SOUND UNDER THE HOOD ON THE DRIVER SIDE WHEN RIDING ON THE HIGHWAY. I TOOK IT TO JOHNNY LONDOFF SERVICE DEPT., BUT WAS TOLD THAT NOTHING WAS WRONG WITH IT. IN ADDITION, TO NOTICING THAT THE VEHICLE WOULD ROLL BACKWARDS ON THE SMALLEST OF INCLINE. AS TIME WENT ON THE VEHICLE WOULD ROLL BACK, THEN ROLL FORWARD ON LEVELED GROUNDS WHEN I WOULD TAKE MY FOOT OFF OF THE BRAKE PEDAL. I TOOK THE VEHICLE BACK TO JOHNNY LONDOFF SERVICE DEPT., AND AGAIN WAS TOLD THAT NOTHING WAS WRONG WITH THE VEHICLE. I TOOK IT TO TELLE TIRES AND AUTO CENTER AND FOUND THAT THE SUSPENSION WAS WORN OUT ON THE FRONT AND BACK OF THE VEHICLE, WITH STRUTS AND SPARK PLUGS NEEDED. THIS VEHICLE ROLLS BACK WHEN SITTING AT A TRAFFIC LIGHT, AT, IN LINE AT A FAST FOOD DRIVE THROUGH, AND JUST EVERYDAY DRIVING. JOHNNY LONDOFF SHOULD HAVE FIXED THE DAMAGES AND/OR REPAIRS NEEDED BEFORE SELLING ME THE VEHICLE. I WOULD NOT RECOMMEND BUYING A VEHICLE OR DOING BUSINESS WITH THEM. *JS

A CAR PULLED OUT IN FRONT OF MY WIFE. SHE STRUCK THE OTHER VEHICLE IN THE DRIVER'S DOOR. THE AIRBAG DID NOT DEPLOY AND THE SEATBELT DID NOT LOCK. THIS CAUSED HER INJURIES. THERE HAS BEEN A RECALL FOR THIS PROBLEM. IT DID NOT FIX THE PROBLEM. THE ACCIDENT OCCURRED IN A 35 MPH ZONE AND ON A 4 LANE ROAD.

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS PULLING OUT OF A PARKING SPACE, THE POWER STEERING FAILED. THE VEHICLE WAS RESTARTED AND REGAINED NORMAL POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE INDEPENDENTLY SHIFTED IN REVERSE. THE CONTACT SHIFTED THE VEHICLE TO PARK AND THE VEHICLE THEN RETURNED TO NORMAL OPERATION. THE CONTACT STATED THE INSTRUMENT PANEL FLASHED WITH RANDOM MESSAGES, SOME IN DIFFERENT LANGUAGES. THE VEHICLE HAS FAILED TO START DUE TO THE BATTERY POWER BEING TO LOW DESPITE THE BATTERY BEING NEW WHEN PLACED IN THE VEHICLE. THE CONTACT STATED THAT THE BATTERY WAS REPLACED TWICE BUT FAILED WITHIN A COUPLE OF WEEKS AFTER INSTALLATION. THE CONTACT TOOK THE VEHICLE TO DENOOYER CHEVROLET (5800 STADIUM DR, KALAMAZOO, MI 49009; (269) 389-0733) WHO WAS UNABLE TO RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

I I BOUGHT USED 2015 BUICK ENCORE BASE HAS 102,000 MILES ON IT BOUGHT IT ON MAY 30, 2020 AND ALREADY HAVE ENGINE LIGHT COMING ON CODE SAYS TURBO BYPASS VALVE CHECKED WITH MECHANIC SAYS IT WILL COST AT LEAST $ 1,600 TO FIX

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED, THE VEHICLE LOSS POWER STEERING ASSIST AND STALLED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S SISTER'S RESIDENCE. THE CONTACT CALLED CASEY CHEVROLET LOCATED AT 11700 JEFFERSON AVE, NEWPORT NEWS, VA 23606, AND WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V146000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS NOT PROVIDED.

HANDBRAKE RELEASE BUTTON BROKE AWAY FROM HANDLE TO REPLACE ENTIRE HANDBRAKE ASSEMBLY MUST BE REPLACED COSTING AROUND $600.00 DOLLARS AT BUICK DEALERS. BAD DESIGN !

THERE WAS A PIPE OR LINE THAT PART OF THE AIR CONDITIONING. THE MANIFOLD HAS BURNED THAT PIPE AND NOW AC ISN'T WORKING. THE FIX WILL BE $900. THE SYSTEM THAT IS IN CONTROL OF THE SEAT THAT IS SUPPOSED TO ADJUST THE SEAT WHEN YOU GET INTO CAR DOES NOT WORK. WIRELESS DOESN'T REMEMBER THE PHONE CONNECTIONS FROM ONE DRIVE TO THE NEXT. *TR

BRAKES. IN TOWN I HAVE TO LET OFF THE GAS FOR HALF A BLOCK AND GRADUALLY APPLY THE BRAKES OR DOUBLE BRAKE TO MAKE IT STIFFEN UP AND COME TO A COMPLETE STOP. I'VE HAD IT SERVICED. THE MASTER CYLINDER WAS REPLACED AND IT SEEMED FINE FOR A MONTH BUT THEN I BEGAN TO HAVE THE SAME ISSUES AGAIN. BY THAT TIME THOUGH IT WAS USED IT ONLY HAD 36000 MILES AND IS STILL GIVING THE SAME ISSUES. WHEN APPLYING THE BRAKES THE PEDAL GOES DOWN WITH MAYBE AN INCH OR TWO INCHES FROM TOUCHING THE FLOOR. *TR

ENGINE HAS 66,164 MILES ON IT, IT IS USING 1.4 QUARTS EVERY 1500 TO 2000 MILES. I'VE KEPT MAINTENANCE ON TIME! HAD TO ADD OIL AND AT 68,132 MILES HAD TO PUT 4 QUARTS IN THIS IS SECOND TIME. I'M TOLD ITS ALL BUICKS ARE DOING THIS? $12.00 EVERY 2000 MILES? ENGINE LIGHT SAYS ON! NAPA - PRODEMAND READ OUT. THIS SUV IS ON CITY STREETS

WHEN I TURN THE STEERING WHEEL, YOU ARE ABLE TO HEAR A CREAKING SOUND THAT IS VERY PRONOUNCED. THIS JUST STARTED ALL SUDDENLY. THIS HAPPENS WHEN TURNING THE STEERING WHEEL TO THE LEFT AS WELL AS THE RIGHT.

WHILE DRIVING MOSTLY ON HIGHWAY AFTER APPROXIMATELY 30-40 MINUTES THE STABILITRAK LIGHT BEGINS TO FLASH ON AND OFF, THEN IT GOES SOLID, THEN THE POWER STEERING LIGHT COMES ON, THEN THE SERVICE POWER STEERING DISPLAY LIGHTS UP AND THE POWER STEERING COMPLETELY GOES OUT. WHEN THIS HAPPENS REVERSE NO LONGER WORKS. ON 12/10/19 I HAD TO HAVE CAR TOWED TO WILKINS BUICK, THEY KEPT IT FOR 2 DAYS, NOTED THAT THEY DID SEE MULTIPLE DETECTS FOR LOSS OF COMMUNICATION W/POWER STEERING CONTROL MODULE AND SAID THE BATTERY CABLE WAS LOOSE, CHARGED ME $440.60. ON 1/10/20 LOST POWER STEERING AGAIN, WE UNHOOKED THE BATTERY, REHOOKED IT WHICH CLEARED THE LIGHTS AND WAS ABLE TO GET HOME, PARKED CAR FOR THE WEEKEND. ON 1/13/20 WHILE DRIVING ON HIGHWAY TO WORK, AFTER APPROX 30 MINUTES OF CONTINUOUS HWY DRIVING, THE STABILITRAK LIGHT BEGAN FLASHING. I DROPPED IT OFF AT HERITAGE BUICK THAT NIGHT. THEY KEPT THE CAR FROM 1/14/20-1/20/20, TOLD ME THEY DID SEE MULTIPLE PREVIOUS CODES ABOUT LOSS OF COMMUNICATION WITH POWER STEERING THE PROBLEM DID NOT HAPPEN WHEN THEY DROVE IT AND THERE WAS NOTHING THEY COULD DO. I PICKED CAR UP ON 1/21/20. THEY DID NOT CHARGE ME, GAVE ME NO PAPERWORK. ON 1/13/20 I DID OPEN A COMPLAINT WITH GM, CASE [XXX] BECAUSE THERE HAD BEEN A CLOSED RECALL 15168, #15V14600 FOR SAME PROBLEM WITH 2015 ENCORES WITH BUILD DATES BEGINNING 1 MONTH AFTER MINE. ON 1/31/20 AFTER DRIVING APPROX 1.5HRS ON HIGHWAY I LOST THE POWER STEERING AGAIN, UNHOOKED BATTERY, RESET ,DROVE HOME, PARKED CAR FOR WEEKEND. 2/3/20 AFTER DRIVING 30 MINUTES ON HWY STABILITRAK LIGHT BEGAN FLASHING, DROPPED CAR AT HERITAGE BUICK. THEY HAVE HAD CAR SINCE THEN, ON 2/6/20 I ESCALATED COMPLAINT WITH GM, ON 2/7/20 [XXX] @ GM CALLED W/NEW CASE [XXX], HAVE NOT HAD ANY CONTACT FROM EITHER HERITAGE BUICK OR GM SINCE. I LEFT A MESSAGE FOR HERITAGE EARLIER TODAY REQUESTED UPDATE, NO RESPONSE YET. *DL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I'VE HAD MY ENCORE FOR ALMOST 2 YEARS. IT IS A 2015 AND JUST UNDER 50000 MILES. FOR THE LAST MONTH ITS BEEN SAYING AWD OFF. THIS IS AS SOON AS THE CAR STARTS. IT ALSO DIBGS AND COMES UP AGAIN EVERY 10 MINUTES WHILE DRIVING. I'VE.CONSULTED THE MANUAL AND IT SAYS OVERHEATING AND TO TURN BACK ON. THIS DOES NOTHING. IT'S BEEN ICY HERE AND I'M STARTING TO FEEL UNSAFE. I DON'T KNOW WHAT.TO DO. I CANT SHELL OUT HUNDREDS TO HAVE IT LOOKED AT.AND HAVE SOMEONE NOT BE ABLE TO FIX IT.

REAR BRAKES MAKE A VERY LOUD NOISE WHEN APPLIED FIRST TIME IN AM. ALSO, AFTER STANDING LONG TIME DURING DAY. NOISE IS A LOUD SCRAPING OR RUBBING SOUND WITH VIBRATION. ON GOING SINCE 2016.

I PURCHASED THIS VEHICLE IN 2017 WITH ONLY 45,000 MILES, 1 YEAR WARRANTY WAS PURCHASED. I HAVE HAD CONSTANT ISSUES WITH TIRES, BUT MORE SERIOUSLY I HAVE HAD OVER $2000 IN REPAIRS FOR INTAKE MANIFOLD, AIR CONDITIONING, VARIOUS ISSUES WITH TIRES, REPAIRED THERMOSTAT. I HAD AN IGNITION PROBLEM REPAIRED IN 2019 AND NOW THE CHECK ENGINE LIGHT KEEPS FLASHING, THE MOTOR DOESN'T WANT TO ENGAGE AND I AM IN FEAR FOR MY LIFE THAT I WILL BE ON THE HIGHWAY AND IT WILL JUST SHUT DOWN, CAUSING A COLLISION!

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT THE INFORMATION SCREEN AND BACK UP CAMERA WERE INOPERABLE. THE VEHICLE WAS TAKEN TO PARKS BUICK GMC (2640 LAURENS RD, GREENVILLE, SC 29607, (864) 568-7276) TO BE DIAGNOSED. THE MECHANIC WAS ABLE TO DUPLICATE THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE. THE CONTACT WAS INFORMED THAT THE INFORMATION CENTER AND RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS BEING ON BACKORDER. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS INVALID.

REAR CENTER SEAT BELT LOCKS WHEN SEAT IS PUT IN CARGO POSITION MAKING 2/3 OF THE REAR SEAT UNUSABLE. VEHICLE WAS UNDER WARRANTY WHEN THE SEAT WAS LOWERED, BUT RETURNING THE CAR WAS 2K MILES OVER WARRANTY. CAR WAS AT THE DEALERSHIP 3 DAYS BEFORE LEAVING FOR TRIP, SO THEY WERE AWARE OF THE MILEAGE. DEALER CUT THE SEAT BELT SO THE SEAT COULD BE RAISED, BUT WOULD NOT REPLACE UNDER WARRANTY. I WAS DIRECTED TO CONTACT GM FOR ASSISTANCE. GM WAS OF LITTLE HELP AND CONTACTED ME 2 WEEKS LATER STATING THE DEALERSHIP WOULD NOT RETURN THEIR CALLS TO DISCUSS. MULTIPLE COMPLAINTS FOUND AT VARIOUS SITES, VERY SURPRISED A RECALL HAS NOT BEEN ACTIVATED. CLEAR SAFETY ISSUE! IT'S A SEAT BELT!!!!!

MY CAR IS ONLY 4 YEARS OLD AND HAS 40800 MILES ON IT. IN JULY 2019 LOW BRAKE FLUID LIGHT CAME ON. DEALERSHIP NOT OPEN SO I STOPPED AT BELLE TIRE. THEY CONFIRMED FLUID WAS LOW AND TOPPED IT OFF. BRAKE FLUID LIGHT CAME ON AGAIN SEPT 26, 2019. BELLE TIRE AND DEALERSHIP BOTH CONCUR I NEED A NEW MASTER CYLINDER AND BRAKE BOOSTER. SERIOUSLY? 4 YEAR OLD CAR AND 40800 MILES? CAN THIS BE A POSSIBLE DEFECTIVE PART? CAN'T SEEM TO FIND A RECALL ON THIS ISSUE EITHER. PLEASE HELP! REPAIR IS OVER A $1,000.

TRIED TO STOP BEFORE A RED SIGN ON A CITY STREET, THE CAR ACCELERATED ON ITS OWN, PASSED THE RED LIGHT AND RUN AT ABOUT 60 MPH ON A 35 MPH STREET FOR ABOUT HALF A MILE AND THEN STOPPED BY ITSELF. PRESSING THE BRAKES AND EVEN PUTTING IT ON PARK DID NOT HELP. I AM LUCKY TO BE ALIVE WITH MY TWO PASSENGERS, AND LUCKY NOT TO KILL ANYBODY OR CAUSE PROPERTY DAMAGE.

PLASTIC VALVE COVER WARPED AT/BEFORE 83809 MILES, LEADING TO VACUUM LEAK/LOSS OF POWER.

DRIVING CAR LOCKS UP CHECK ENGINE LIGHT COMES ON SAYS CHECK POWER STEERING, WE AIMED TO SIDE OF THE SHOULDER CAR DIES WOULDN'T START.WE HAD TO WAIT ON SIDE OF A INTERSTATE FOR 3 HOURS TO GET A TOW TRUCK, VERY DANGEROUS

ON WEDNESDAY, JULY 10, 2019 I SLID ONTO A SHOULDER TAKING A TURN AND PUNCTURED MY REAR PASSENGER SIDE TIRE. I REPLACED THE TIRE WITH THE SPARE, DROVE TO WORK (LESS THAN 10 MILES) AT SPEEDS BELOW 50 MPH, THEN DROVE HOME AND SCHEDULED TO HAVE THE TIRES REPLACED THE FOLLOWING MORNING. ON THURSDAY, JULY 11, 2019, I BACKED OUT OF MY PARKING SPOT AT MY HOME AND STARTED GOING DOWN MY VERY STEEP MOUNTAIN DRIVEWAY. I APPLIED THE BRAKES LIKE I ALWAYS DO (MY FOOT IS ALWAYS ON THE BRAKE PEDAL GOING DOWN) AND RECEIVED NO RESPONSE. THE PEDAL FELT NORMAL (NOT SOFT), BUT THE BRAKES DID NOT ENGAGE. BY THAT TIME MY CAR WAS GOING VERY FAST (BECAUSE OF THE VERY STEEP SLOPE), AND I WAS STRUGGLING TO KEEP IT ON THE ROAD, WHILE TRYING NOT TO HIT ANOTHER CAR PASSING BY MY DRIVEWAY AND NOT TO FLY ACROSS THE TWO-LANE ROAD INTO A CREEK. I COULD NOT SPARE A HAND FOR THE EMERGENCY BRAKE. I HAD TO TAKE A VERY SHARP RIGHT TURN FROM MY DRIVEWAY TO SLOW DOWN THE VEHICLE. I DIDN'T HIT THE OTHER CAR OR END UP IN THE CREEK BUT I CLIPPED MY PASSENGER SIDE MIRROR AND ONE OF THE PASSENGER SIDE PANELS. ONCE DOWN AND ON EVEN GROUND, I WAS FINALLY ABLE TO USE THE EMERGENCY BRAKE AND STOP THE CAR. AFTER A BRIEF PAUSE, I STARTED MOVING AGAIN, AND REGULAR BRAKES WORKED NORMALLY. TWO SUBSEQUENT BRAKE SYSTEM CHECKS (ONE AT THE TIRE SHOP ONE AT A GM DEALERSHIP) SHOWED NO ISSUES. I WAS TOLD THERE ARE NO BULLETINS OR RECALLS FOR ANYTHING LIKE IT. I LOOKED ON BUICK AND GM FORUMS AND FOUND AT LEAST TWO REPORTS OF A SIMILAR PROBLEM - BRAKES SUDDENLY NOT WORKING AND THEN RESUMING FUNCTION AGAIN. THERE ARE TWO COMPLAINTS ON THIS SITE DESCRIBING SIMILAR ISSUE - ID # 11100704 AND 11083404. FIXING THE MIRROR ALONE WOULD COST $900 ACCORDING TO THE GM DEALERSHIP, HOWEVER, I AM NOT SEEING ANYTHING REGARDING GM INVESTIGATING THE ISSUE CLOSELY.

THIS HAS HAPPENED 5 TIMES. 5 TIMES TO A GM DEALER. 5 TIME NOT FIXED. AFTER TRAVELING ON THE HIGHWAY AT 70-75MPH FOR 3 HOURS, TRACTION CONTROL LIGHT COMES ON. FOLLOWED BY SERVICE POWER STEERING, THEN DIALS GO TO ZERO, TRANSMISSION STOP SHIFTING. TOWED OF THE HIGHWAY 3 TIMES, MANAGED TO LIMP TO A DEALER TWICE. ECM RE-PROGRAMMED, BATTERY CHANGES, REPLACED ECM. CAR IS NOW IN LITTLE ROCK AR, HAVING ITS FIFTH DIAGNOSIS. HAPPENED WHILE DRIVING MY DAUGHTER TO AND FROM OHIO TO AN INTERNSHIP IN DALLAS. BROKE DOWN OUTSIDE OF LOUSVILLE , NASHVILLE, FORT WORTH, TEXARKANA AND FINALLY LITTLE ROCK. VERY DANGEROUS.

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. WHILE DRIVING 60 MPH, THE VEHICLE STARTED TO HESITATE, THE TEMPERATURE GAUGE BEGAN TO INCREASE, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND THEN TOOK IT TO AUTONATION CHEVROLET NORTH RICHLAND HILLS (LOCATED AT 7769 BOULEVARD 26, NORTH RICHLAND HILLS, TX 76180, (817) 264-7753). THE DEALER DIAGNOSED WITH MULTIPLE UNKNOWN FAILURES, INCLUDING AN OIL LEAK. THE VEHICLE WAS REPAIRED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 95,000.

THE REAR CENTER SEAT BELT LOCKS WHEN SEAT IS PUT IN CARGO POSITION. THIS MAKES 2/3 POF THE REAR SEATS NON-USABLE AND PASSENGERS INCLUDING CHILDREN CANNOT RIDE SAFELY IN VEHICLE. DEALER TECHNICIAN REPORTED TO ME HE SAW 16 COMPLAINTS ON WEBSITE HE USED TO CONFER WITH ME. RESOLUTION IS TO COMPLETELY REMOVE REAR SEATS TO UNLOCK. THIS LEAVES CONSUMER WITH UNUSABEL AND UNSAFE REAR SEATS.

TAKATA RECALL? THE ELETRICAL CONTROL DISPLAY TURNS OFF AND SOMETIMES BACK ON RANDOMLY CREATING A DEFINITED DRIVER DISTRACTION. THE ONE CONNECTION I HAVE MADE IS IT DOES HAPPEN AT TIMES WHEN I TURN SLIGHTLY (NOT FULL HARD TURN NEEDED)ON THE STEERING WHEEL. THIS CONCERNS ME AS A SAFETY ISSUE; I ASK IS THIS RELATED TO THE SYSTEM ELECTRICAL ISSUE IN RECALL 15168? FOR ME IT INVOLVES SAFETY AS ANYTHING HAPPENING IN A VEHICLE UNEXPECTEDLY CREATE DISTRACTION. IN MY CASE IT IS MOMENTARY, YET DISTRACTING NONE THE LESS. THER DATE LISTED BELONG IS ONE OF MANY TIMES.

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO GARBER GMC (5255 US-1, FORT PIERCE, FL) WHERE IT WAS DIAGNOSED THAT THE ENGINE TURBO CHARGER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE DUE TO HIGH DEMAND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

AFTER DRIVING THE ENCORE FOR 30 MINUTES THEN MAKING STOPS AT DIFFERENT PLACES A FEW MINUTES APART, WHEN THE CAR IS STARTED THERE IS A SMELL OF GAS INSIDE THE CAR. DOES NOT HAPPEN WHEN STARTING THE ENCORE FOR THE FIRST TIME OF THE DAY. I WAS INSIDE THE STORE FROM 5 MINUTES TO 30 MINUTES, HAS HAPPENED SEVERAL DAYS NOW.

PASSENGER AIRBAG DOES NOT ALWAYS ACTIVATE. THE LIGHT INDICATING THAT THE PASSENGER AIRBAG HAS BEEN ACTIVATED DOES NOT ALWAYS TURN ON WHEN THE SEAT IS IN USE. IT DOESN'T MATTER IF THE CAR IS MOVING OR STATIONARY. IT ALSO DOESN'T MATTER WHO IS SITTING IN THE SEAT, MEANING IT COULD WORK FOR THE PERSON ONE DAY AND NOT THE NEXT. .

CODE PO300 IGNITION COIL ARCING TO THE VALVE COVER RANDOM CYLINDER MISFIRE

HAD TROUBLE GETTING INTO THE CAR THE ENGINE LIGHT AND POWER STEERING WARNING CAME ON. THE RADIO FACE WAS NOT WORKING BUT THE RADIO WAS ON WITH NO KEYS IN THE IGNITION. TRIED TO START THE CAR AND IT WILL NOT TURN OVER. TOOK SEVERAL MINUTES TO GET IN/OUT OF THE VEHICLE. ONCE I EXITED THE CAR I WENT BACK TO GET THE VIN AND AGAIN THE RADIO WAS ON NO KEYS IN THE IGNITION AND THE SERVICE POWER STEERING LIGHT CAME ON. I WAS JUST TRYING TO START MY CAR TO GO TO WORK AND IT'S LIKE IT'S POSSESSED

THE DISPLAY SCREEN GOES BLACK DURING THE DAY LIGHT HRS. THEN COMES BACK ON SOMETIME LATER. SO YOU CAN'T SEE THE RADIO STATIONS.

DRIVING ON THE FREEWAY AND THE POWER STEERING SUDDENLY QUIT, AND ALL THE WARNING LIGHTS CAME ON. CAR WONT GET OUT OF LOW GEAR AND REVERSE DOESN'T WORK

WHEN FIRST STARTING OUT, THE BRAKES STOP SHORT. I HAVE TO BRAKE 3 TIMES SOMEWHERE SAFE IN ORDER TO NOT STOP SHORT IN FRONT OF ANOTHER VEHICLE BY ACCIDENT. I HAD THEM INSPECTED AND THE SERVICE CENTER SAID THEY WERE FINE, THAT'S JUST THE WAY THEY ARE. I FEEL THIS IS A SAFETY HAZARD BECAUSE IT STOPS SHORT, WHETHER I WANT TO OR NOT. IT HAPPENS WHETHER IT IS RAINING OR NOT, BUT ESPECIALLY DURING RAIN.

THERE IS A CONSTANT COOLANT LEAK APPEARS TO BE COMING FROM THE TURBO AREA. COOLANT SMELL IS CONSTANT AS THE COOLANT IS BEING BURNED OFF BY EXHAUST MANIFOLD. LOSS OF COOLAND CAN LEAD TO OVERHEATING AND ENGINE FAILURE.

"TAKARA RECALL" MY 2015 BUICK AS BEEN DOING DIFFRENT THINGS. FIRST THE BLINKERS AND RADIO WENT OUT AND THEN IT CAME BACK AND NOW NONE OF THE DOORS LOCK WORKED. I WAS STUCK INSIDE MY CAR FOR 30 MIN. NOW THE IGNITION GETS REALLY HOT. AND THE DOORS WON'T UNLOCK IN THE BACK. IM CONCERN ABOUT WHAT'S GOING ON. WHILE DRIVING THE SIGNAL WASN'T WORKING NEITHER THE RADIO BUT OUT OF NOWHERE IT STARTS WORKING. IT'S BEEN DOING IT ON AND OFF FOR THE PAST FOUR OR SO DAYS. THE KEY IS GETTING VERY HOT TO WHERE IT ALMOST BURN ME. VERY WEIRD... IM TRULY CONCERN ABOUT THAT. AND I WAS IN THE CAR WHEN THE DOOR WOULDN'T UNLOCK.

THE STEARING JOINT AND BAR ARE TOTALY RUSTED OUT. I LIVE IN CALIFORNIA. AND THIS CAR IS A 2015 BUT SOLD IN 2016. THE PICTURES WONT UP LOAD

WHILE DRIVING AND THE ENGINE ON WE EXPERIENCED LOSS OF POWER STEERING. LUCKILY IT OCCURRED AS WE WERE PULLING AWAY FROM THE DRIVEWAY, WE ATTEMPTED TO RE-ENGINE THE VEHICLE TO NO AVAIL. EVENTUALLY THE VEHICLE HAD TO BE TOWED AWAY.

ON 5/25/18, ABS FAILED WHEN BRAKES APPLIED AT AROUND 30 MPH LEADING TO A REAR END CRASH ON WET RAINY ROAD AT A ROUNDABOUT AT JACARANDA BOULEVARD AND EAST VENICE AVENUE, VENICE, FL.

ON 4/25/18 WAS TRAVELING A COUPLE OF HOURS OUT OF TOWN FOR A MEETING. WHILE ACCELERATING (UP AN INCLINE) FROM A HWY WORK ZONE OF 50 MPH, I TEMPORARILY LOST: ALL DIAL READINGS, POWER STEERING AND ENGINE SOUNDED STUCK IN A LOWER GEAR. A FEW SECONDS LATER, REGAINED EVERYTHING, CHECK ENGINE LIGHT CAME ON AND ON STAR PINGED TRANSMISSION ERROR/ TAKE IN FOR SERVICE WITHIN 1 DAY. DEALERSHIP RECEIVED U0073 CODE AND IDENTIFIED 2 LEAKS FROM AIR CONDITIONER. THEY SUSPECTED THE LEAKS WERE AFFECTING THE SENSORS. ON 5/5/18, WHILE DRIVING 40 MPH, JUST 1 MILE FROM LEAVING HOME - THE SAME THING HAPPENED AS ABOVE + TRACTION CONTROL LIGHT CAME ON TEMPORARILY WITH POWER STEERING LIGHT. UPON PULLING OFF THE ROAD, TURNING THE CAR OFF, SITTING A MINUTE AND RESTARTING, EVERYTHING CAME BACK AND ONLY THE CHECK ENGINE LIGHT LIT. THE DEALERSHIP (WHO HAVE FABULOUS CUSTOMER SERVICE) IDENTIFIED A DIFFERENT SET OF CODES AND ENDED UP REPLACING "THE BRAINS" OF THE ELECTRICAL SYSTEM. ON 5/9/18, DRIVING 35 MPH DOWN A SLIGHT DECLINE- AGAIN LOST ALL DIAL GAUGES, POWER STEERING, TRACTION CONTROL LIGHT CAME ON AND TRANSMISSION SEEMED TO BE STUCK IN LOW GEAR. THIS CONDITION CONTINUED FOR A NUMBER OF MINUTES. I PULLED INTO A PARKING LOT ON A HILL (NO FUN TO COAX THE CAR UP), TURNED THE CAR OFF, TURNED IT ON, AND STILL POWER STEERING, TRANSMISSION AND GAUGES AREN'T WORKING RIGHT. SINCE HOME WAS 1 MILE AWAY, I HEADED THAT DIRECTION AND AFTER 1/2 MILE EVERYTHING RESOLVED + CHECK ENGINE LIGHT BACK ON. THE DRIVE THAT NIGHT TO THE DEALERSHIP WAS SPECIAL. 50% OF THE TIME THE POWER STEERING WAS ON AND OFF ALONG WITH INABILITY TO ACCELERATE, ESPECIALLY UP HILL. THIS TIME 5 DIFFERENT ELECTRICAL CODES WERE IDENTIFIED. SO FAR, DEALERSHIP HAS RECHARGED THE BATTERY AND ARE DRIVING THE HECK OUT OF IT TO SEE IF MORE CODES POP UP. THEY DO NOT YET FEEL IT'S FIXED. WAS THERE A BAD BATCH OF 2015 ENCORES?

THE CAR HAD BEEN PARKED IN AN UNHEATED GARAGE FOR MORE THAN 24 HOURS. I STARTED IT, PUT MY FOOT ON THE BRAKE PEDAL, AND PUT IT IN GEAR (R). THE CAR LUNGED BACK AT A HIGH RATE OF SPEED. MY FOOT WAS STILL ON THE BRAKE. TO AVOID HITTING A VEHICLE BEHIND IT IN THE DRIVEWAY, I SHIFTED TO DRIVE (D) AND THE CAR IMMEDIATELY STARTED FORWARD STILL AT A HIGH RATE OF SPEED. THE BRAKES DID NOT SLOW THE CAR DOWN. I BUMPED THE FRONT WALL OF THE GARAGE AND AGAIN SHIFTED INTO R. THE CAR STARTED MOVING BACK AGAIN AND THE BRAKES DID NOT WORK. I TURNED THE ENGINE OFF AND THE CAR BEGAN SLOWING AND CAME TO A STOP AFTER BUMPING THE VEHICLE ABOUT 20 FEET BEHIND IT. MY FOOT WAS ON THE BRAKE PEDAL THE WHOLE TIME. I CHECKED FOR OBSTRUCTIONS AROUND THE BRAKE PEDAL AND FOUND NONE. AFTERWARD, WHEN I STARTED THE CAR AGAIN, IT DROVE NORMALLY WITHOUT TROUBLE. THERE WAS NO APPARENT DAMAGE TO THE CAR AS A RESULT OF EITHER COLLISION BUT THE GARAGE WALL SUFFERED SOME MINOR DAMAGE.

*MANY TIMES SITTING STILL OR GOING DOWN ROAD SCREEN GOES DIM AND SOMETIMES ALMOST BLACK (WHETHER HEADLIGHTS ARE ON OR NOT) *SCREEN HAS WENT COMPLETELY OFF * HEADLIGHTS COMES ON WHEN NOT NEEDED, AND DOESN'T ALWAYS COME ON WHEN NEEDED, GOING DOWN ROAD *ALERT LIGHTS IN MIRRORS DOESN'T ALWAYS WORK GOING DOWN ROAD *SITTING IN SCHOOL PARKING LOT WITH KEYS OFF THE RADIO COMES ON BY ITSELF *SITTING IN SONIC PARKING LOT AND WHEN I WENT TO START CAR I HAD NOTHING. I KEPT TRYING IT AND FINALLY IT STARTED *BLUETOOTH DOESN'T WORK PROPERLY, YOU CAN CALL OUT OR YOU CAN RECEIVE CALLS, YOU CAN HEAR THEM BUT THEY CAN'T HEAR YOU *PASSENGER AIRBAG LIGHT DOESN'T ALWAYS COME ON

AIR BAG SENSOR DEFECTIVE. WHEN PASSENGER SITS IN SEAT THE SENSOR INDICATOR READS OFF. TOOK IT TO DEALER TODAY 3/15/2018 AND THEY SAID IT NEEDS A NEW SENSOR. WHEN THEY TESTED IT WITH A 280 LB. MECHANIC IN PASSENGER SEAT SENSOR SAID A CHILD WAS IN SEAT AND IT WAS ON THE OFF POSITION. THE AIR BAG SENSOR HAD A RECALL PREVIOUSLY AND WAS TAKEN CARE OF AND STILL HAVING AIR BAG PROBLEMS. HAVE BEEN DRIVING WITH PASSENGERS IN SEAT WITH NO AIR BAG PROTECTION. HAD PREVIOUSLY TAKEN IT IN TO DEALER AND THEY SAID NO PROBLEM BUT PRESSED THEM AS INDICATOR STILL SHOWED OFF NO MATTER WHO SAT IN SEAT. TALKED TO GMC REPRESENTATIVE AND ALL THEY HAD TO SAY WAS WE ARE SO SORRY. THEY WERE OF NO HELP AT ALL. HAVE TALKED TO SEVERAL OTHER BUICK ENCORE OWNERS AND THEY HAVE HAD AIR BAG ISSUES AS WELL. THESE CARS NEED ANOTHER RECALL AS THE FIRST RECALL DID NOT FIX THE PROBLEM. THIS PROBLEM OF AIR BAG OFF WAS WHILE VEHICLE IS IN MOTION WHEN SOMEONE IS SITTING IN PASSENGER SEAT WELL OVER THE WEIGHT LIMIT. THIS HAS BEEN AN ONGOING PROBLEM SINCE JANUARY OF THIS YEAR. *JS

PASSENGER AIRBAG SHOWS OFF EVEN WHEN SOMEONE WELL ABOVE THE WEIGHT LIMIT IS SITTING IN THE SEAT. I AM OF THE UNDERSTANDING THAT THE AIR BAG WILL NOT DEPLOY SHOULD THERE BE AN ACCIDENT AND THAT THE DRIVER BAG WOULD NOT DEPLOY EITHER. THE PASSENGER AIR BAG OFF LIGHT IS ON WHETHER IN MOTION OR STATIONARY. I BELIEVE THAT A SOFTWARE UPDATE IS NEEDED TO CORRECT THIS. I HAVE A RECALL NUMBER OF 16007 THAT I FOUND ON THE INTERNET BUT NOT SURE IT IS THE CORRECT ONE. THIS NEEDS IMMEDIATE ATTENTION AS IT IS A LIFE THREATENING ISSUE. THIS HAS BEEN AN ISSUE SINCE THE BEGINNING OF JANUARY 2018.

MY 2015 BUICK ENCORE HAS A TICKING FROM THE FUEL INJECTION. DEFINITELY IRRITATING. UIC DEALER SAID IT'S NOT A PROBLEM. THE NOISE WAS THERE WHEN I BOUGHT IT IN AUGUST, 8, 2017

OUR 2015 BUICK ENCORE BROKE DOWN ON 9/12 WHILE DRIVING HOME LATE AT NIGHT TRAVELING OVER THE CUESTA GRADE WE HAD A TOUGH TIME WITH ACCELERATION AND HAD TO DRIVE SLOW OVER THE GRADE AND ON THE HIGHWAY ALL THE WAY HOME. OUR CAR WAS BARLEY MOVING AS WE MADE DROVE IT INTO OUR DRIVEWAY. WE HAD LOST ALL ACCELERATION. OUR CAR WAS TOWED TO THE DEALERSHIP ON 9/13 . WE WERE TOLD WE WERE "JUST OVER THE WARRANTY MILEAGE ALLOWED 70,000 AND HAD TO PAY FOR THE REPAIR . WE ASKED GM TO CONTRIBUTE SINCE WE WERE BARLEY OVER THE WARRANTY MILEAGE ALLOWED".WE PICKED UP OUR CAR AFTER THE ORIGINAL TURBO WAS REPLACED ON 9/23 AND AGAIN THE CAR BEGAN MAKING NOISES ON THE CUESTA GRADE. AGAIN WE STARTED TO LOSE THE ABILITY TO ACCELERATE AND HAD TO DRIVE THE HIGHWAY AT A LOW SPEED TO MAKE IT HOME WITH THE CAR MAKING TERRIBLE SOUNDS AND NOISES . THIS SECOND TURBO HAD FAILED . WE HAD THE CAR TOWED BACK TO THE SAME DEALERSHIP ON 9/24. AFTER ABOUT A WEEK THE DEALERSHIP CALLED AND EXPLAINED THEY HAD INSTALLED ANOTHER TURBO WHICH HAD FAILED AGAIN AND THEY WERE WAITING ON PARTS TO REPLACE IT WHICH WOULD BE THE 3RD TURBO TO BE INSTALLED IN OUR CAR BESIDES THE ORIGINAL ONE THE MANUFACTURER INSTALLED . EACH TIME THE DEALERSHIP STATED ADDITIONAL THINGS WERE HAPPENING TO THE CAR WHEN THE TURBO WAS "GOING OUT" .WE RECEIVED A CALL ON 10 /9 (OVER TWO WEEKS FROM THE TIME THE CAR WAS TOWED TO THE DEALERSHIP) THAT THE TURBO WAS NOW REPAIRED AND WE COULD PICK UP THE CAR. WE ARE VERY CONCERNED FOR OUR SAFETY WITH THIS CAR. WHEN THE TURBO GOES OUT IT CAN CAUSE A WREAK SINCE WE HAVE TO TRAVEL ON THE HIGHWAY AND CUESTA GRADE AS WE LOSE ABILITY TO ACCELERATE.

2015 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO HILL START ASSIST ISSUE. *LD THE CONSUMER STATED THAT THE VEHICLE WOULD INVOLUNTARILY ROLL BACKWARDS. THE CONSUMER WAS UNSATISFIED WITH THE HILL START ASSIST SYSTEM. THE CONSUMER WAS ADVISED THE VEHICLE OPERATED AS DESIGNED. UPDATED 09/28/2017*JS

MY ENGINE HAS BEEN MISFIRING AND BUICK REFUSES TO FIX THE PROBLEM. IT IS UNSAFE TO DRIVE, JERKING, AND GETTING STUCK IN FIRST AND SECOND GEAR WHEN TRYING TO ACCELERATE. I HAVE BROUGHT IT IN TWICE TO HAVE IT FIXED WITH PROOF THAT THE ENGINE MALFUNCTION LIGHT IS ON, AND THEY SAID THERE IS NOTHING WRONG. I EMAILED THE MANAGER IN SERVICE, AND HE SAID THERE IS NOTHING HE CAN DO.

I WAS DRIVING ON A HIGHWAY AT 65MPH. ON A STRAIGHT PORTION OF THE ROAD THE ENGINE LIGHT CAME ON , THE ENGINE REVVED UP TO OVER 4000 RPM, THE POWER STEERING LOCKED UP, AND MANY OTHER LIGHTS CAME ON ON THE DASHBOARD DISPLAY. THIS WAS A VERY DANGEROUS SITUATION TRYING TO CONTROL THE CAR. I WAS FORCED TO SLOW DOWN AND WHEN I REACHED 40MPH THE POWER STEERING CAME BACK ON. THE ENGINE WAS STILL RUNNING OVER 4000 RPM. MOST OF THE DASHBOARD DISPLAY LIGHTS WENT OFF EXCEPT FOR THE CHECK ENGINE LIGHT. HAD TO DRIVE UNDER 40 MPH UNTIL I GOT HOME. WHILE THIS WAS HAPPENING MY ONSTAR SENT ME A NOTIFICATION THAT THERE WAS SOMETHING WRONG WITH MY TRANSMISSION. THE CAR WAS THEN TOWED TO THE GM DEALER. AT THE GM DEALER THEY COULD FIND NOTHING WRONG.THERE WERE NO ERROR CODES IN THE CARS COMPUTER.

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO CARL BLACK CHEVROLET BUICK GMC (1110 ROBERTS BLVD, KENNESAW, GA 30144 (770) 424-2200), BUT THE FAILURE COULD NOT BE DUPLICATED DUE TO A DEAD BATTERY. WHILE THE VEHICLE WAS BEING TOWED, THE KEYS WERE LEFT IN THE IGNITION AND CAUSED THE BATTERY TO DIE. THE DEALER STATED THAT THE VEHICLE COULD HAVE AUTOMATICALLY RESET ITSELF AS A RESULT OF THE DEAD BATTERY THAT NEEDED TO BE RECHARGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V146000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

WE HAD JUST LEFT THE GROCERY STORE, MY WIFE WAS DRIVING, AND LESS THAN A MILE INTO OUR TRIP HOME SOMETHING FAILED BEHIND THE INSTRUMENT PANEL OF THE CAR THAT CAUSED HOT LIQUID (COOLANT?) TO POUR ONTO MY LOWER LEG AND FOOT IN THE PASSENGER SIDE FRONT FOOT WELL. THE VEHICLE HAD ONLY BEEN RUNNING FOR A COUPLE OF MINUTES AND THE COOLANT WASN'T AT ITS FULL OPERATING TEMPERATURE, SO THE BURN WAS NO WORSE THAN A COFFEE SPILL AND DIDN'T CAUSE SIGNIFICANT INJURY. IF THE VEHICLE HAD FULLY WARMED UP AND THE COOLANT WAS 200+ DEGREES, I WOULD HAVE BEEN BURNED VERY BADLY. I JUST WANT GM TO KNOW THAT THIS HAPPENED SO THAT MAYBE THEY CAN PUT SOMETHING IN PLACE TO PREVENT THIS BEFORE SOMEONE GETS SEVERELY BURNED .

MY CAR WAS IN MOTION GOING APPROXIMATELY 45-50 MPH WHEN IT HIT A STATIONARY VEHICLE ON THE HIGHWAY. I WAS ABLE TO HIT MY BRAKES BUT STILL HIT THE CAR IN ALMOST FULL FORCE, HEAD ON. BOTH MY CAR AND THE CAR I HIT ARE TOTALED, AND I WAS TAKEN BY AMBULANCE TO THE HOSPUTAL AFTER, BUT MY AIRBAGS DID NOT GO OFF.

1. THE VEHICLE ROLL BACKWARDS IN UNPREDICTABLE WAYS EVEN ON SMALL INCLINES WHEN FOOT IS TAKEN OFF THE BRAKES. AT TIMES VEHICLE WILL GO FORWARD AND AT OTHER TIMES IT WILL ROLL BACK ON THE EXACT SLOPE. WE WERE TOLD BY BUICK DEALERS THAT THE MANUFACTURER DOES NOT SEE THIS AS AN ISSUE. HOWEVER, BOTH MY WIFE AND I HAVE BEEN STARTLED ON SEVERAL OCCASIONS IN WAYS THAT WE HAVE NEVER EXPERIENCED BEFORE. WE CONSIDER OURSELVES TO BE VERY SAFE DRIVERS AN HAVE BEEN DRIVING FOR OVER 20 YEARS IN THE US WITH NO ACCIDENT CLAIMS. NONE OF THE VEHICLES WE HAVE OWNED OR DRIVEN HAD BEEN THIS DIFFICULT TO MANEUVER. ON SEVERAL OCCASIONS, WE HAVE COME CLOSE TO HITTING STOPPED VEHICLES BEHIND US AT TRAFFIC SIGNALS. 2. IN ADDITION, REAR VISIBILITY THROUGH THE SMALL WINDOWS IS CHALLENGING WHICH IS FURTHER OBSTRUCTED BY COLUMNS. 3. ALSO, REAR VISIBILITY THROUGH THE REAR VIEW CAMERA IS POOR UNDER NORMAL DAYLIGHT CONDITIONS DUE TO THE POOR RESOLUTION. AS A RESULT OF THE ABOVE POINTS, IT'S VERY UNNERVING WHEN ONE IS CAUGHT ON THE DRIVER SEAT WITH THE VEHICLE MOVING BACKWARDS UNEXPECTEDLY. FINALLY, THE INEVITABLE HAPPENED. THE VEHICLE MET WITH AN ACCIDENT AS A RESULT OF THIS. THE VEHICLE WHICH USUALLY GOES FORWARD WITH FEET OFF ACCELERATOR ON A MILD SLOPED DRIVEWAY IN FRONT OF OUR HOUSE, ROLLED BACKWARDS IN THIS PARTICULAR INSTANCE. THE STARTLED DRIVER ERRED ON THE SIDE OF SAFETY BY PRESSING THE GAS PEDAL TO MOVE THE VEHICLE FORWARD SINCE THERE WERE CHILDREN PLAYING AROUND. HOWEVER, WITH LIMITED ROOM TO MANEUVER, THE VEHICLE ENDED UP HITTING OUR GARAGE DOOR. THE REPAIR HAS BEEN ESTIMATED AT $6000 +. $1500 FOR THE GARAGE DOOR. WE FIRMLY BELIEVE THIS IS A DIRECT RESULT OF THE VEHICLE OPERATIONAL DESIGN. IT HAS NOTHING TO DO WITH OUR DRIVING. WE HAVE NOT HAD A SINGLE INCIDENT IN 20 YEARS OF DRIVING WITH ANY OF THE CARS WE OWNED OR RENTED.

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT THE TINT ON THE FRONT WINDSHIELD AND TWO FRONT WINDOWS DID NOT PREVENT EXCESSIVE HEAT FROM ENTERING THE VEHICLE. THE SUNLIGHT BURNED THE CONTACT'S ARMS AND PRODUCED BLISTERS WHILE SHE WAS OPERATING THE VEHICLE. MEDICAL ATTENTION WAS NOT REQUIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 0.

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED AND THE GAUGES FLUCTUATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE GROUND CABLE AND THE VEHICLE NEEDED TO BE REWIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOUR TIMES: THREE WHEN THEIR DAUGHTER OPERATED THE VEHICLE AND ONCE WHILE THE CONTACT OPERATED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHSTA CAMPAIGN NUMBER: 15V146000 (STEERING) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT PROVIDED.

COMPLAINT REGISTERED YESTERDAY, BUT DID NOT INCLUDE PHOTOS WHICH I NOW WILL INCLUDE. 2015 BUICK ENCORE HAS A DIMMING ISSUE WITH THE SCREEN WHEN UNDER A CLOUD OR PERHAPS A TREE, WHILE MOVING OR STATIONARY. CANNOT SEE SCREEN FOR DIRECTIONS WHEN THIS HAPPENS. MUST TURN LIGHT SWITCH TO OFF IN ORDER TO HAVE SCREEN RETURN TO BRIGHTNESS. WHEN THIS HAS TO BE DONE, THE DAYTIME RUNNING LIGHTS TURN OFF COMPLETELY AND CANNOT TURN ON AGAIN ONE STOPS AND RESTART THE VEHICLE.

INFOTAINMENT SCREEN DIMS AUTOMATICALLY WHILE UNDER A TREE OR DRIVING UNDER SOME CLOUDS CAUSING THE DRIVER TO MANUALLY TURN THE LIGHT DIAL TO THE LEFT TO REGAIN THE BRIGHTNESS ON THE SCREEN. THIS WILL AUTOMATICALLY TURN OFF THE DAYLIGHT DRIVING LIGHTS. THIS OCCURS EITHER STATIONARY OR WHILE DRIVING. THERE IS A TECHNICAL SERVICE BULLETIN IN FOR ANOTHER MODEL OF THE BUICK LINE BUT NOTHING FOR THE ENCORE. THE TECH PERSONNEL INDICATED THE SENSORS ARE TOO SENSITIVE AND THERE'S NOTHING WE CAN DO ABOUT IT.

MY FRONT PASSENGER AIR BAG WILL NOT TURN ON WITH AN AVERAGE SIZE PERSON WEIGHING 135LBS SITTING IN THE FRONT PASSENGER SEAT. IT SEEMS TO ONLY WORK WITH SOMEONE SITTING IN IT AT A WEIGHT OF OVER 200LBS. I JUST BOUGHT THIS CAR AND MY LOCAL GMC BUICK DEALERSHIP TELLS ME THERE IS NOTHING WRONG WITH THE SENSOR BECAUSE THE MECHANIC THAT WORKED ON IT SAT IN IT AT 220LBS AND IT TURNED ON FOR HIM JUST FINE. PLUS THEY SAID THEY ARE RECEIVING NO ERROR CODES ON IT. THERE IS SOMETHING WRONG WITH THIS VEHICLES AIR BAG WHEN AN AVERAGE SIZE PERSON WEIGHING OVER 130LBS CANNOT RIDE IN THE FRONT SEAT WITHOUT AIRBAG PROTECTION. THERE HAS TO BE A FIX TO THIS AS IT'S EXTREMELY DANGEROUS FOR A PASSENGER UNDER 200LBS TO RIDE IN THE FRONT PASSENGER SEAT WHILE THE AIR BAG IS OFF! I PREVIOUSLY OWNED A TOYOTA AND IT WOULD TURN ON THE PASSENGER AIR BAG EVEN IF MY 13YR OLD SAT IN IT AT 100LBS.

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. WHILE DRIVING AT LOW SPEEDS, THE BRAKES VIBRATED SEVERELY AFTER THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10.

MY VEHICLE'S AWD DISABLED WHILE DRIVING HOME FROM WORK APPROXIMATELY 5PM DURING A SNOWSTORM (I WAS ABOUT 9 MINUTES AWAY FROM MY HOME AFTER DRIVING FOR APPROXIMATELY 25 MINUTES). I WAS DRIVING UP AN INCLINE WHEN THE AWD SUDDENLY DISABLED, RESULTING IN VIOLENT LOSS OF CONTROL OF MY VEHICLE. I DROVE SIDEWAYS UP AND THEN CONSEQUENTLY DOWN THE HILL AND CURVY ROAD, VEERING INTO THE OPPOSITE LANE MANY TIMES DURING THE DURATION OF MY DRIVE HOME. LUCKILY THERE WAS NO ONCOMING TRAFFIC, I TRIED TO STAY IN THE CENTER OF THE ROAD UNTIL I REACHED FLAT ROAD WITHOUT INCLINES, DIPS AND CURVES, WHEN I WAS ABLE TO SLIDE BACK INTO MY LANE. MY VEHICLE WAS CONSTANTLY PULLING ITSELF OFF THE ROAD AND HEADING TOWARDS THE GUARDRAILS. THE AWD DID NOT RECOVER AND I HAD NO CONTROL OVER MY VEHICLE. I JUST BARELY MANAGED TO GET THE VEHICLE UP THE LAST INCLINE AND INTO MY STREET/DRIVEWAY. THE NEXT MORNING, THE AWD WAS RESTORED. THIS IS THE SECOND TIME THAT MY AWD DISABLED. THE FIRST TIME IT DISABLED WAS EARLIER THAT YEAR, APPROXIMATELY JANUARY-FEBRUARY 2016, DURING A SNOWSTORM ON MY MORNING COMMUTE UP THE SAME ROAD. DURING THIS FIRST TIME, I HAD ONLY BEEN DRIVING APPROXIMATELY 6 MINUTES WHEN THE AWD DISABLED. I SLID SIDEWAYS UP THE INCLINE BUT MANAGED TO KEEP THE CAR IN MY LANE, ALTHOUGH IT WAS SLIDING FREQUENTLY..EVENTUALLY I REACHED A FLAT STRETCH OF ROAD WHEN THE AWD RESTORED ITSELF APPROXIMATELY WITHIN 15 MINUTES. BOTH DRIVING EXPERIENCES WHEN THE AWD DISABLED WERE INCREDIBLY FRIGHTENING. I SIMPLY THOUGHT IT WAS A FLUKE THE FIRST TIME IT HAPPENED. I REPORTED THE SECOND AND MOST RECENT INSTANCE TO MY CAR DEALERSHIP, WHO STATED THAT THERE IS NO FIX AND NO RECALL. I HAVE AN EXTENDED WARRANTY ON MY VEHICLE. I HAVE ALL-SEASON TIRES WHICH ARE MORE THAN SUFFICIENT AND ADEQUATE TO DEAL WITH WINTER WEATHER DRIVING. *TR

THERE WAS A RECALL ON THE AIRBAGS AS BEING UNSAFE. I CONTACTED MY DEALER AND ASKED FOR THEM TO RETURN MY CALL SO I COULD DETERMINE A SOLUTION TO THE UNSAFE SITUATION. THEY HAVE NOT CONTACTED ME BACK IN ANY FASHION.

2015 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKES MAKES GRINDING NOISES, DEALERSHIP MADE TEMPORARY REPAIRS AND REFUSES ADDITIONAL REPAIRS. *SMD

DRIVING ON FREEWAY, APPROX 74 MPH IN A 75 ZONE. ABOUT 1.5 HOURS IN TO A 2.5 HOUR TRIP. ALL SYSTEMS WERE FUNCTIONING AND NO WARNING LIGHTS WERE ON. CAR SUDDENLY LOST POWER ON GAS PEDAL , POWER STEERING LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON , ALL GAUGES ARE FUNCTIONING ERRATICALLY AND THEN ALL GAUGES STOPPED OR WENT TO ZERO. LIGHT INDICTATING THE TRANSMISSION GEAR KEPT CHANGING. BUT THE CARS TRANNY DIDN'T SHIFT OR CHANGE JUST THE LIGHT FOR THE GEAR INDICATOR WASFLASHING. CAR SLOWED TO APPROX. 40 MPH, WITH THE RPM'S RACING TO APPROX. 4500/6000. ENGINE WAS STILL RUNNING AND NOT OVER HEATING OR ANY OTHER LIGHTS EXCEPT CHECK ENGINE AND POWER STEERING LIGHT. STOPPED CAR ON SHOULDER TO TAKE INVENTORY OF SITUATION, CAR RUNNING AND IDILE RPM'S SEEMED NORMAL CHK. ENGINE AND POWER STEERING LIGHT STILL ON, PROCEEDED TO DRIVE AGAIN . NO LEAKS OR OVERHEATING . ALL GAUGES CAME BACK UP/ ON. PROCEED TO DRIVE ... CAR HAD NO ACCELERATION , VERY LITTLE , LIKE THE CAR WAS STILL IN A HIGHER GEAR . SPEED UP VERY SLOWLY UNTIL IT REACHED APPROX 55-60 MPH. BUT THE RPM'S WERE AT 5500/6000 , FELT LIKE THE TRANNY NEEDED TO SHIFT BUT WOULDN'T. SLOWED DOWN TO APPROX. 35-40 .. TO GET RPM'S IN LINE OR MORE IN LINE. DROVE HOME LAST HOUR ON SIDE ROADS AND FRONTAGE ROADS WITH FLASHERS ON. CAN'T DRIVE THAT SLOW ON A FREEWAY. ALL OF CAR FUNCTIONAL WERE NORMALS , AC , RADIO ,WINDOWS , LIGHTS . JUST THE POWER STEERING AND CHECK ENGINE LIGHT STAYED ON WITH NO ACCELERATION POWER OR POWER STEERING ....CALLED DEALER MONDAY MORNING FOR A TOW INTO THE SHOP .

GENERAL MOTORS NEVER NOTIFIED ME OF A RECALL ON MY 2015 BUICK ENCORE IN SEPT 2016. I FOUND OUT ABOUT THE RECALL BY READING IT IN THE NEWSPAPER. IT INVOLVED THE AIR BAG. I CALLED MY LOCAL DEALER AND THEY MADE THE REPAIR. I CALLED GM AND ASKED WHY THEY DIDN'T NOTIFY ME. THEY HAD NO GOOD ANSWER AS TO WHY. ONE OF THE PEOPLE I TALKED TO SAID THE REASON WAS BECAUSE THE RECALL WAS BEFORE I PURCHASED THE CAR ( I BOUGHT THE CAR IN FEB 2015) THIS MAKES NO SENSE. MY LOCAL DEALER TOLD ME THE RECALL WAS MADE ON 9SEP 2016. THE BUICK WEB SITE HAD ANOTHER PERSON ASKING A QUESTION ABOUT THIS RECALL AND STATED THEY NEVER RECEIVED A RECALL NOTICE.THE ANSWER GIVEN WAS CALL YOUR BUICK DEALER. AIR BAG RECALLS ARE VERY SERIOUS AND I FEEL THAT GM SHOULD BE THE ONE TO NOTIFY EVER ONE.

DURING THE DAY, DASH LIGHTS ARE NEARLY IMPOSSIBLE TO SEE. AT NIGHT THE DASH LIGHTS UP, BUT DURING DAY TIME DRIVING THEY ARE HORRIBLE. THIS COULD BE A REAL HAZARD WHEN HAVING TO LOOK DOWN & STUDY THE GAUGES & TAKE YOUR EYES FROM THE ROAD. WHY DOESN'T GM CORRECT THIS PROBLEM? THIS PROBLEM EXISTS WHILE DRIVING OR SITTING STILL DURING DAY LIGHT HOURS.

THE SIDE OBJECT DETECTION IN THE SIDEVIEW MIRRORS CAN BECOME DISABLED, AND THE WARNING MESSAGE "SIDE OBJECT DETECTION SYSTEM DISABLED" ONLY APPEARS FOR A SHORT PERIOD IN THE DIC. HOWEVER, THE SIDE OBJECT DETECTION REMAINS DISABLED (WITHOUT THE MESSAGE) UNTIL THE NEXT KEY CYCLE. FOR SAFETY, I BELIEVE THAT THE MESSAGE SHOULD STAY ON THE ENTIRE TIME THAT THE SIDE OBJECT DETECTION IS DISABLED. WHEN A DRIVER DOES NOT KNOW THAT THE STSTEM IS DISABLED, A SERIOUS ACCIDENT COULD OCCUR. GENERAL MOTORS HAS ISSUED DOCUMENT ID 4426193, #16-NA-069: SIDE DETECTION SYSTEM UNAVAILABLE OR INTERMITTENTLY SIDE BLIND ZONE STOPS WORKING (MAR 3, 2016) WHICH STATES "DO NOT REPLACE ANY PARTS FOR THIS CONDITION." THE ISSUE IS NOT FIXED AND I DO NOT KNOW IF OR WHEN THE SYSTEM IS WORKING. THE SIDE OBJECT DETECTION STOPS WORKING WHEN THERE ARE NO VEHICLES/STRUCTURES/OBJECTS FOR 15-25 MINUTES. A WARNING MESSAGE FLASHES BRIEFLY ON THE DIC, BUT DOES NOT STAY ON EVEN THOUGH THE SYSTEM REMAINS DISABLED.

HAD AN OIL CHANGE AT DEALER (TYPICAL 15,000 MILE CHECK). ON THE RETURN TRIP TO HOME, ENGINE STARTED TO MISS, SMOKE WAS COMING FROM BACK OF CAR LIKE OIL WAS BEING BURNED AND THE ENGINE "CHECK ENGINE LIGHT" CAME ON AND THE CAR WAS STOPPED. CALLED DEALER WHO HAD CAR TOWED TO THEIR LOCATION. WHILE WAITING FOR TOW, I CHECKED OIL LEVEL (IT WAS OVER FILLED BY AT LEAST A QUART (MAYBE MORE), DIP STICK WAS NOT SEATED PROPERLY TO CHECK OIL LEVEL. WHEN THE TOW TRUCK DRIVE ARRIVED AND HOOKED THE CAR UP TO TOW, HE INDICATED THAT THE PASSENGER SIDE BOLT THAT HOLDS THE ENGINE TO THE FRAME WAS MISSING. HE INDICATED THAT HE WOULD TELL THE DEALER (COLMAN BUICK) ABOUT THE PROBLEM. LATER ON THE SECOND DAY AT THE DEALER, THEY SAID THEY WERE WORKING ON THE CAR ALL DAY AND WERE IN PROCESS OF REPLACING ALL FUEL INJECTOR (DON'T KNOW HOW THEY COULD GO BAD IN 13K MILES) AND THE SMOKING OF THE CAR HAS BEEN REDUCED (SOMEHOW OIL IS GETTING PAST THE RINGS AND IS BEING BURNED.TWO DAYS AND STILL NO CAR.

MY 2015 BUICK ENCORE CAUGHT FIRE IN MY DRIVEWAY WHEN MY WIFE RETURNED HOME FROM TOWN. IT WAS PARKED AND SHE HAD JUST EXITED THE VEHICLE AND WALKED TO THE BACK TO ATTEMPT TO GET GROCERIES OUT. SHE SMELLED SMOKE AND LOOKED THROUGH THE CAR TOWARD THE WINDSHIELD AND COULD SEE FLAMES AND SMOKE COMING FROM UNDER THE HOOD.

SQUEAKING AND SCRAPING AND REDUCED PERFORMANCE OF REAR BRAKES. DEALER TRIED A FIX WITH IDENTICAL PARTS TO THE ORIGINAL ONES BUT THE PROBLEM CONTINUES. THEY TELL ME THAT GM HAS NOT FOUND A FIX BUT IS AWARE OF THE PROBLEM AND THAT THEY HAVE TRIED THE SAME FIX ON THREE OTHER VEHICLES THAT GM PREVIOUSLY ATTEMPTED AS A FIX. GEE, IT'S ONLY BRAKES. WHAT COULD GO WRONG? I BOUGHT THE VEHICLE ON OCTOBER 26, 2015. IT WENT IN FOR THE SERVICE OF REPLACING REAR ROTORS AND PADS ON DECEMBER 29, 2015 WITH 2,187 MILES. THERE WAS ABSOLUTELY NO IMPROVEMENT AT ALL. THE SERVICE MGR. SAID THAT I WOULD BE NOTIFIED BY MAIL WHEN A FIX IS AVAILABLE WHEN I CALLED ON JANUARY 18, 2016.

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT THERE WAS AN INTENSE GLARE THAT IMPACTED VISIBILITY IN WHICH THE CONTACT WAS UNABLE TO SEE THE INSTRUMENT PANEL WARNING INDICATORS ON THE INSTRUMENT PANEL. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND WERE UNABLE TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED WHILE DRIVING DURING THE DAY TIME. THE APPROXIMATE FAILURE MILEAGE WAS 24. UPDATED 02/05/16*LJ; VEHICLE PURCHASE DATE SHOULD BE BEFORE INCIDENT DATE UPDATED 05/10/18*JB *CN

WHEN WE PURCHASED THIS AUTO WE WERE TOLD THE BRAKES WOULD MAKE A NOISE BUT THAT IT WAS NOT A PROBLEM. WE WERE NOT TOLD THAT THEY WOULD GRAB STRONGLY ENOUGH TO THROW THE DRIVER FORWARD AT THE SLIGHTEST TOUCH. THE PROBLEM INITIALLY OCCURRED EACH TIME THE VEHICLE WAS FIRST STARTED BUT NOW HAPPENS MORE FREQUENTLY AND IS MUCH MORE SEVERE. IS VERY DANGEROUS WHEN THERE IS MOISTURE IN THE AIR OR WHEN THE WEATHER IS COOLER. I FEEL THAT IT IS A DEFINITE SAFETY HAZARD.

THE C0LLISION WARNING SYSTEM NOT WORK PROPERLY. THE OUTSIDE DETECTION SYSTEM SHUTS ITSELF OFF NOW AND THEN SOMETIMES GIVING A MESSAGE "OUTSIDE DETECTION SYSTEM NOT AVAILABLE." ALL THIS OCCURS WHEN THE VEHICLE IS IN MOTION WHICH FOR ME IS A SAFETY C0NCERN. IT HAS HAPPENED OFF AND ON SINCE PURCHASING THE VEHICLE.

1. WHILE STOPPED ON AN INCLINE, EVEN A SMALL INCLINE, THE VEHICLE ROLLS BACKWARDS 6-12" WHEN MOVING FOOT FROM BRAKE TO ACCELERATOR (THE VEHICLE HAS AUTOMATIC TRANSMISSION). WE HAVE COME CLOSE TO HITTING TWO VEHICLES BEHIND US WHEN STOPPED AT A STOP LIGHT AND THE VEHICLE SLID BACKWARDS. 2. BECAUSE OF DESIGN, THERE ARE COLUMNS REDUCING VISIBILITY THROUGH AN ALREADY SMALL REAR WINDOW. THE PROVIDED REAR VIEW CAMERA HAS ALMOST NO RESOLUTION AND UNDER MOST NORMAL LIGHTING CONDITIONS IS TOTALLY USELESS,. THE RESULT IS THERE IS NO WAY TO SEE WHAT IS BEHIND YOU WHEN BACKING UP OR BACKING OUT OF A DRIVEWAY. 3. WE COMPLAINED TO THE DEALER AND THEN TO GM AND WERE TOLD THAT "ALL OTHER ENCORES WERE THE SAME THEREFORE THERE IS NOTHING THEY CAN DO."

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!

DRIVING ABOUT 45-50 MPH AND THE CAR SUDDENLY TURNED OFF. THE STEERING WHEEL BECAME STIFF AND ALL THE ELECTRICAL POWER TURNED OFF, AND THE DASH BOARD SCREEN WAS BLACK. I THEN TURN THE IGNITION KEY OFF AND RESTARTED THE CAR IN THE MIDDLE OF THE MAIN DRIVING ROAD.

WHILE BRAKING TO STOP FOR A TRAFFIC LIGHT ON A BUSY 45 MPH SPEED LIMIT ROAD, THE ENGINE STOPPED RUNNING. I SHIFTED INTO PARK TO RESTART IT. ENTIRE ELECTRICAL SYSTEM WAS DEAD EXCEPT POWER SEATS AND DOOR LOCKS. ENGINE WOULD NOT START AND NO OTHER ELECTRICAL RELATED EQUIPMENT WORKED INCLUDING ENGINE, GEAR SHIFT, INSTRUMENT PANEL, RADIO, LIGHTS,TURN SIGNALS, AND EMERGENCY LIGHTS. TWO SAFETY ISSUES BECAUSE THE CAR COULD HAVE BEEN REAR ENDED: 1). COULD NOT SHIFT OUT OF PARK TO PUSH CAR OFF THE ROAD. NONE OF THE 4 LADIES IN THE CAR COULD GET IT OUT OF PARK. FORTUNATELY, WHEN MY HUSBAND ARRIVED HE COULD NOT GET IT OUT OF PARK EITHER. TWO MACHO POLICE OFFICERS GAVE IT A TRY, BUT FAILED ALSO. AFTER SOME EFFORT, THE TOW TRUCK DRIVER WAS ABLE TO PUT IT INTO NEUTRAL BY USING THE SHIFT LOCK MAUAL RELEASE. NONE OF US EVER HEARD OF IT 2). EMERGENCY FLASIHING LIGHTS DID NOT WORK GMC DEALER TOLD US A WELD ON THE BATTERY FAILED CAUSING BATTERY WIRE TO SHORT. I DON'T UNDERSTAND WHY SOME POWER WORKED, BUT THERE SHOULD BE A BACKUP SOURCE FOR EMERGENCY FLASHING LIGHTS.

ALMOST EVERY DAY THE 1 ST & 2 ND TIME THE BRAKES ARE APPLIED THERE IS A GRINDING NOISE & IT FEELS LIKE THE BRAKES ARE GRABBING. ON MY CAR IT SEEMS TO BE COMING FROM THE DRIVERS SIDE.MY CAR PARKS IN THE GARAGE. 1 ST TIME DEALER SAID THERE WAS A BIT OF RUST ON THE CALIPERS THEY CLEANED THEM UP..NEXT MORNING SAME THING..2 ND TIME BACK TO DEALER THEY SAID IT'S PROBABLY CONDENSATION & IT'S ALWAYS GOING TO BE THAT WAY..MY RESPONSE WAS THAT'S UNACCEPTABLE & I WILL CONTINUE TO BRING MY CAR BACK TILL ITS FIXED.THEY LATER TOLD ME THERE WAS A SERVICE BULLETIN FOR THIS PROB..GM IS MONITORING & WORKING ON THE FIX.

NEW BUICK 2015 ENCORE 1. APPYING BRAKES WHEN BACKING OUT OF GARAGE CREATES A SHRILL SQUEAL. 2. WHEN SLOWING FOR THE STOP SIGN AT THE END OF THE STREET, APPLYING BRAKES MAKES A MOANING SOUND AND SLIGHT VIBRATION. 3. WHEN I APPLY BRAKES TO SLOW DOWN AT ABOUT 5 MPH SUCH AS STOPPING AT AN INTERSECTION, THE BRAKES 'GRAB' RATHER THAN SLOWING SMOOTHLY. ALL PROBLEMS HAPPEN IN THE MORNING AFTER THE CAR HAS SET OVERNIGHT, AND THEY USUALLY GO AWAY AFTER DRIVING ENOUGH TO USE THE BRAKES A NUMBER OF TIMES. LAST WEEK I DROVE IN A HARD RAIN FOR 20-30 MINUTES GETTING HOME. PARKED CAR OVERNIGHT. BRAKE WORKED WITHOUT THE ABOVE PROBLEMS FOR THE NEXT TWO DAYS, THEN STARTED AGAIN. DEALER SAYS THEY (GM) ARE AWARE OF THE PROBLEM ON SOME 2015 ENCORES AND ARE "WORKING ON IT" BUT IT IS SAFE, AND MIGHT BE A FEW MONTHS BEFORE A FIX.