333 consumer complaints have been filed with NHTSA for the 2008 BMW X5. Click any complaint to view the full owner description.
ENGINE,FUEL/PROPULSION SYSTEMNovember 5, 2025
My vehicle had a faulty PCV valve that was under "Stop Drive," order. I received no correspondence from the NHTSA nor from BMW of North America in regards to this. My BMW X-5 had significant issues that are directly associated with this issue. After contacting BMW of North America directly because I could not reach anyone at my nearest BMW Service Department, it was escalated twice to attempt to arrange for my vehicle that I unknowingly continued to drive. My vehicle has sat undriven since May of 2024. It was finally picked up, towed to the dealership for repairs related to the PCV recall. The PCV valve was replaced and my vehicle was returned to me in undriveable condition. None of the rough idle, burning smell or engine issues were attended to. They simply replaced the valve without further investigation into the damage done by continued driving of a "Stop Drive," order. BMW of North America is placing blame solely on the NHTSA for not sending me correspondence relative to this recall. My vehicle was identified as having the faulty Takata airbags and I received all of the documents sent by both the NHTSA and BMW USA. I now have a undriveable, unsafe vehicle due to the servicer simply replacing a recalled object but not the damage caused by continuing to drive a vehicle that should have had immediate service. Please advise what steps should be taken. Tara Catalano-Smith
ELECTRICAL SYSTEM,UNKNOWN OR OTHERAugust 16, 2025
Last night my 2008 BMW X5 caught fire while parked in a parking lot - the fire was in the engine compartment and appeared to be an electrical fire - police and fire were at the scene and a report was made.
EXTERIOR LIGHTING,AIR BAGS,FUEL/PROPULSION SYSTEMJune 16, 2025
Airbag light is on for passenger and fuel injectors messed up. This is a 2008 and other ones had recalls. I don’t understand why mine did not lights are flickering a little bit and before it was smoking really bad and I had to get that fixed.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMJune 5, 2025
The contact owns a 2008 BMW X5. The contact stated while driving 50 MPH, several unknown warning lights illuminated. The contact stated that two minutes later the instrument panel went blank. The contact stated that the infotainment system failed to display an image and a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V683000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 147,644.
SUSPENSIONJanuary 25, 2025
Component Malfunctioned, All dashboard light are on. service check needed immediately. PCV heater not working ,cruise control not working, loose suspensions, knocking noise from the front and rear of the car. Air bags driver and passenger. All other UNKnown problems. I was told my Casey BMW of Newport News Va. That my car had no recalls? I am spending so much money just to try to keep my car updated. I can no longer do it. I am on a fixed income. If you can be of any assistance, please help! Thanks
POWER TRAIN,AIR BAGS,UNKNOWN OR OTHERDecember 18, 2024
Seat Calibration; Airbag/Seat Belt Tensioner, level control system malfunction etc
TIRESJanuary 1, 2024
Drivers side rear tire 255/50R19 tire sidewall split out going 60 MPH leading to rapid loss of tire pressure.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMNovember 22, 2023
My 2008 bmw x5 4.8i almost caught fire. The fuel pump connector is burnt into the fuel pump harness. My local mechanic said this was like a ticking time bomb. The issue is these trucks are known for this problem and there was a recall for this but my vin coming up with no recalls when this truck is clearly apart of the bad batch , I have pictures for proof.
ELECTRICAL SYSTEM,ENGINENovember 17, 2023
X5 was off, parked and the engine compartment burst into flames. Car was totaled There was apparently a recall issues in 2022 in which I was unaware and had no direct contact from the BMW dealer I purchased it from. The recall states that in some vehicles, this part could cause a fire. Well, I had a fire and there was zero indication of anything wrong with the car.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMJuly 11, 2023
My 2008 BMW X5 was taken to a shop to be diagnosed due to Diagnosis as followed:( low coolant light coming on) “coolant crossover pipe from timing belt cover leaking” it is available for inspection, although it is not safe to drive. The low coolant light went off after I put more in it and did not come back on. Me and my then 10 month old were picking my 14 year old up from school and I noticed smoke pouring out of the hood. There was no warning lights or anything. Then the air conditioner started to blow smoke out as well. I cut the car off and it continued to smoke for approximately an hour. The car was about to catch on fire with no warning lights and the hazardous smoke out of the vents. The problem was diagnosed by Dan’s Auto Center. I can not move my car because it will smoke at the engine and cause a fire risk. The low coolant sensor came on a few days after purchased. I took it to get it diagnosed and the cost from that place quoted approximately 3,000 dollars. I put coolant in it and did not drive it for awhile. The sensor went off and the coolant was still full. There were no signs, no sensor, no overheating, just all the sudden huge clouds of smoke coming from my hood of the car. BMW has a lot of recalls for this same situation, but my car (year) is not listed.I do not understand this. Please add my car to the list, this is a 2000 to 3000 job and I have to get my car towed to a place if I ever can. Can I take this to a BMW Place and ask them to fix due to other recalls? This was very scary for me and my children. “The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles, a melting intake manifold, and potentially fire,”according to BMW.
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMJune 28, 2023
I've been experiencing drive train problems with my vehicle and upon research I've concluded that not just only me but many people with the same vehicle as mine have been having transfer case/driveshaft/differential problems and the scary part is that no codes pop up for this issue!! I've already took it to many shops I've even took it to an official BMW dealership and they don't seem to help but the real reason I'm reaching out is because I nearly had a near death experience related to this issue on the freeway.. the vehicle seemed to shake violently and felt like it wanted to seize up while driving and had to do an emergency pull over but once again it doesn't throw no codes and not only that I've already spent thousand of dollars into this car for it to react like that while driving! Please hear me out and help me resolve this as soon as possible.. thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
ENGINE AND ENGINE COOLINGMarch 20, 2023
The contact owns a 2008 BMW X5. The contact stated while driving at various speeds, she noticed an abnormally strong burning plastic odor inside the vehicle. There was no warning light illuminated. The contact was able to drive to the residence. The contact stated that she had stopped driving the vehicle. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the parts to do the recall repair were not yet available. An unknown local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 167,964. Parts distribution disconnect.
ENGINE AND ENGINE COOLINGJanuary 4, 2023
The contact owns a 2008 BMW X5. The contact received notification of the NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that she started to notice a burning odor throughout the vehicle. No warning lights were illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer however, the contact was informed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.
ENGINEDecember 23, 2022
Open recall since March of 2022, no remedy yet still available
ELECTRICAL SYSTEM,ENGINEDecember 11, 2022
On 12/10/2022 I was driving to work and my BMW started smelling of like electrical fire. I pulled over on a exit in Sweetwater, TN and upon exiting the vehicle I noticed flames under the hood of the car. The car was on fire somewhere in the engine. A passerbuyer stopped and called 911 for me Christianburg, TN fire Dept. done the report. But BMW has a recall on this vehicle for over 1yr with no remedy to fix knowing the car can catch on fire. Luckily I was not injured but I suffered a total loss from my vehicle. Engine and engine cooling: exhaust system: emission control: crankcase (pcv) NHTSA CAMPAIGN ID: 22V119000 Report Date: Mar 02, 2022 Consequence: An electrical short can cause the PCV valve heater to overheat, increasing the risk of a fire while driving or, soon after driving when parked. What You Should Do: This recall supersedes and expands previous NHTSA recalls 17V-683 and 19V-273. Dealers will install an electrical wiring harness with fuse protection for the PCV Valve heater in potentially affected vehicles, free of charge. This recall supersedes and expands previous NHTSA recalls 17V-683 and 19V-273. Vehicles previously repaired under the prior recalls will need to come back for the new recall remedy. The remedy is currently being developed. Interim owner notification letters informing owners of the safety risk were mailed on April 1, 2022. Owner notification letters were mailed on July 22, 2022. Owners may contact BMW customer service at 1-800-525-7417. Summary: BMW of North America, LLC (BMW) is recalling certain 2008-2013 1 Series Coupe (128i); 2007-2013 3 Series Coupe (328i, 328xi, 328i xDrive); 2007-2010 X3 SAV (X3 3.0si, X3 xDrive30i); 2008-2013 1 Series Convertible (128i); 2006-2011 3 Series Sedan (325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi); 2006-2012 3 Series Wagon (328i, 328i xDrive); 2007-2013 3 Series Convertible (328i); 2006-2010 5 Series Sedan (525i, 525xi, 528i, 528xi, 530i, 530xi); 2006-2007 5 Series Wagon (530xi); 2007-2010 X
ENGINENovember 18, 2022
when cold car will hesitate to start.
ENGINE AND ENGINE COOLINGOctober 18, 2022
The contact owns a 2008 BMW X5. The contact stated that while driving at approximately 65 MPH, there was a plastic smell while the heater was in use. The check engine warning light was illuminated. The vehicle was then taken to an independent mechanic where the failure could not be duplicated. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 152,000. VIN tool confirms parts not available.
ELECTRICAL SYSTEM,ENGINESeptember 4, 2022
This car is not safe to drive, when you accelerate lots of black smoke come from tail pipe and loose power at the same time, Its burning through spark plugs Im having to change them at least every 2 wks plugs cost 15$ a piece, Its burning through oil oil leaks popping up random all over every 2 weeks its burning through 5 quarts of oil ,oil is 18$ a quart, Do to the lose of power i have to take the access roads to and from work. Its causing me to miss a lot of work Im afraid for my wife and kids to be in the car with me its just not safe we got the letter from BMW 2 months ago about the recall what is considered a timely manner because 2 months is a ling time we need this resolved asap bmw just giving us the run arounds verses solving this issue. This car has been riding this unsafe way for at least 6 months and its getting worst by the day, its costing us to much money plus lose of work
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEMAugust 10, 2022
PCV MY safety of my self and my 5 yr 17 yr I use my BMW X5 to take my kids or doctors and school and I work too and something need to be happen about this bc My family are AT RISK OF GETTING CAUGHT ON FIRE when iam starting up the car black smoke or white smoke comes out and when iam driving and people who are behind in they car get smoke out my lots of smoke that comes from my car in back and yes ita a RECALL on my car Manufactuer NO warning just smoke and driving very and had it look at then i was told
ENGINE AND ENGINE COOLINGJune 30, 2022
The contact owns a 2008 BMW X5. The contact stated while pulling into a parking space, he saw smoke coming through the vents. There was no warning light illuminated. The contact then parked and opened the hood but could not find any issues. The contact was able to continue driving however, the failure recurred while driving. The contact stated while driving the vehicle stalled. The check engine warning light was illuminated. The contact veered to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed that the valve cover gasket needed to be replaced and the failure was associated to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000. VIN tool confirms parts not available.
ENGINE AND ENGINE COOLINGMay 27, 2022
The contact owns a 2008 BMW X5. The contact stated while driving at various speeds, she smelled a strong burning plastic odor coming through the A/C vents. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer who informed the contact that she would be responsible for the cost of the diagnostic test. The vehicle was not diagnosed or repaired. Additionally, the contact stated while driving 15 MPH, the engine emitted abnormal loud knocking sounds and the vehicle started shuddering. The check engine warning light illuminated. The contact drove to her residence and turned the vehicle off. Upon restarting the vehicle, the vehicle stalled. Additionally, the contact stated that oil was leaking from the vehicle onto the ground. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 75,000. VIN tool confirms parts not available. Consumer did reach out to BMW USA and they took the information and have asked the consumer to wait a week while they do their investigation. Consumer has reached out several times now since then and they have stated that there is nothing they can do at the moment. They say that it should be okay to drive the car until they are able to fix it. The car is not safe to drive and when turned on is very shaky, the engine is loud and gives off strong gas fumes.
ENGINE AND ENGINE COOLINGApril 27, 2022
The contact owns a 2008 BMW X5. The contact stated while driving at various speeds, between 5-70 MPH, she smelled a plastic burning odor. The contact saw smoke coming out from underneath the hood. The check engine warning light illuminated. The contact veered to the side of the road for thirty minutes. The contact then continued to drive. The vehicle was taken to an independent mechanic who informed the contact that oil may have dropped in the engine compartment during an oil replacement, which led to the failure. The vehicle was not repaired. The contact stated that the failure reoccurred several times while driving. The vehicle was taken back to the independent mechanic who informed the contact that they could not replicate the failure. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine And Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 175,000. VIN tool confirms parts not available.
ENGINE AND ENGINE COOLINGApril 25, 2022
The contact owns a 2008 BMW X5. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEApril 24, 2022
this vehicle is dangerous and I cannot drive it without it smoking and overheating, exhaust or fumes get inside the vehicle not safe for my family, I bought it last year and have had problems since and I cant get it fixed. I tried to call the BMW office last year to no avail and no returned calls, I constantly had to fill coolant when driving and afraid to drive no more because smoke from engine and smell of smoke is frightening while on the road. can't drive this vehicle anymore
POWER TRAINMarch 10, 2022
while driving in a highway far from any measure city, the car start slowing down and overheating signal showed up. fan start running like a jet engine. after towing it to a mechanic. it turns out the water pump failed a long with thermostat and the plastic resurve water leaked. it seams like a design fault to make a plastic resurve water that hold hot water. the car had 121000 mile. coast was $5400
ELECTRICAL SYSTEMMarch 10, 2022
suspension warning came up. air suspension bags. and air pump fail while driving at 65m/h. car was hard to control. I had to slow down to 40m/h. to drive safely.
ENGINEMarch 10, 2022
oil leaked from the engine dripping over auxaust and casing fume to inter the capen. mechanick indicate the engine cover is made out of plastic and it warped and cause the oil to leak.
POWER TRAINMarch 10, 2022
car will not start. towed over 120mil to the closest mechanics. starter was dead.
ELECTRICAL SYSTEMMarch 10, 2022
ear conditioning will not work while driving in the desert.
FUEL SYSTEM, DIESELMarch 8, 2022
No warnings just went dead in traffic had it towed to a mechanic and his diagnosis is fuel pump is bad. A B160416 fuel pump was a recall and replaced thru BMW Chattanooga, TN on 12/08/18.
ELECTRICAL SYSTEMJanuary 23, 2022
Car engine stalled. Needed to be jumped. The battery was brand new, was changed a few days ago.
FUEL SYSTEM, GASOLINEJanuary 18, 2022
The contact owns a 2008 BMW X5. The contact stated that the vehicle was taken to the dealer for the driver’s air bag replacement and the fuel pump replacement recall; however, after the recall repairs, the vehicle stalled inadvertently while driving. The vehicle was taken to the dealer who replaced the fuel pump twice. The contact stated that the failure recurred while at the stop light in the middle lane of a road. The contact was able to move the vehicle to the side of the road with the assistance of the police patrol. The vehicle was towed to the contact's residence. The contact stated that he was able to restart the vehicle the next day; however, the failure recurred while driving. The vehicle was towed to the dealer who installed a fuel pump relay switch; however, the failure persisted. The vehicle was towed to an independent mechanic who took the vehicle apart and diagnosed that the fuel pump needed to be replaced. The contact advised the dealer to forward the fuel pump for replacement; however, the dealer denied and advised the contact that he had to pay for the part if the repair was not completed at the dealer. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 85,000.
UNKNOWN OR OTHER,ENGINEDecember 18, 2021
I don't know
AIR BAGSJune 29, 2021
The contact owns a 2008 BMW X5. The contact stated while driving at an undisclosed speed, the air bags warning light was illuminated. There was an abnormal chiming sound detected. Additionally, the digital screen was obstructed. The vehicle was taken to the local dealer and diagnosed the sensor mat needing to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 117,000.
UNKNOWN OR OTHERMay 24, 2021
I was driving on the freeway and the panoramic sunroof exploded. Raining glass in on me and my two granddaughters.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMMarch 24, 2021
VEHICLE SHUT OFF WHILE STOPPED. A SMELL OF HOT ELECTRICAL WAS PRESENT IMMEDIATELY BEFORE THE SHUT OFF. INSPECTION OF THE VEHICLE SHOWED A BLOWN FUSE FOR THE FUEL PUMP CIRCUT, AS WELL AS MELTING OF THE PLASTIC POWER CONNECTION TO THE FUEL PUMP, AND THE INSULATION ON THE POWER WIRES THEMSELVES. THE BARE WIRES WERE EXPOSED AT THE CONNECTION. THE WIRING HARNESS WAS STIFF FROM THE CONNECTOR OF THE FUEL PUMP TO THE RUBBER SEAL ON THE BODY.
ENGINESeptember 24, 2020
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED WHILE DRIVING 40 MPH, THE COOLANT LEVEL LOW, PULL OVER WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE HOME AND ADDED COOLANT INTO COOLANT RESERVOIR HOWEVER, THE COOLANT LEAKED OUT. PRIOR TO THE FAILURE, THE CONTACT STATED THAT THE ENGINE FAN COULD BE HEARD FROM THE ENGINE WHILE DRIVING AT VARIOUS SPEEDS, AND THAT LIGHT GRAY SMOKE WOULD EMIT FROM THE ENGINE. THE CONTACT HAD AN INDEPENDENT MECHANIC COME TO HER HOME WHO INSPECTED THE VEHICLE AND INFORMED HER OF NHTSA CAMPAIGN NUMBER: 12E029000 (ENGINE AND ENGINE COOLING) WHICH HE LINKED TO THE FAILURE. THE CONTACT THEN CALLED THE MANUFACTURER WHO NOTIFIED HER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA FOR FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
ENGINE AND ENGINE COOLINGSeptember 14, 2020
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO OVERHEAT WITH THE ENGINE FANS RUNNING HIGH. A WARNING MESSAGE ON THE INSTRUMENT PANEL ALSO READ, "IF YOU KEEP DRIVING, THE VEHICLE WILL CATCH FIRE. THE CONTACT IMMEDIATELY PULLED OVER AND SHUTOFF THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE WATER PUMP. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 12E029000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS THEN REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,150.
AIR BAGS,SEATS,ELECTRONIC STABILITY CONTROL (ESC)June 16, 2020
I HAVE BEEN EXPERIENCING SEAT BELT PROBLEMS FOR YEARS. THERE'S A RECALL ON THE BMW X5 BUT I'M NOT SURE WHY MY VEHICLE IS NOT ON THE RECALL LIST. THERE ARE 3 OTHERS THAT HAVE THE SAME SEAT BELT ISSUES. *TR
UNKNOWN OR OTHERFebruary 17, 2020
OIL LEAK AT 53,000 MILES, OIL BURNING AT 50,000 THE OIL DO NOT LAST LONG, YOU HAVE TO ENTER OIL EVERY 500 TO 1000 MILES
FUEL/PROPULSION SYSTEMFebruary 2, 2020
MY CAR STARTED LEAKING GASOLINE FROM BACK UNDER REAR PASSENGER TIRE, AFTER I WAS RUNNING FOR MORE THAN ONE HOUR, I EXPERIENCED GASOLINE SMELL AND I CHECKED IT OUT AND I SAW A GASOLINE DRIPPING FROM THE AREA, THE CAR WAS ON AND RUNNING BUT WHEN I STOPPED THE CAR I SMELLED GASOLINE SO I FALLOWED THE SMELL AND I SAW THE DRIPPING, I TURNED OFF AND WAITED FOR THE CAR TO COOL DOWN, AND I STARTED AFTER AND THE LEAK STOPPED, NOW I'M WORRIED ABOUT IT, BECAUSE I CAN'T DRIVE THE CAR TO FAR OR FOR TO LONG BECAUSE I MIGHT GET BIGGER ISSUES, BECAUSE THE LEAK IS RIGHT BEFORE THE MUFFLER AND THE MUFFLER GETS HOT , AND MAYBE IF A DRIP GETS TO THE MUFFLER SOMETHING BAD CAN HAPPEN, I JUST NEED SOME HELP WITH THIS ISSUE, THANK YOU
ELECTRICAL SYSTEM,UNKNOWN OR OTHERJanuary 31, 2020
BRAKE LIGHT BULBS ARE INSTALLED IN PLASTICS THAT ARE MELTED QUICKLY BY THE TIME WHICH CREATES FIRE RISK. I OPENED BOTH BRAKE LIGHT BULBS AND SAW THAT BOTH SIDES ARE MELTED IN PLASTICS ARE COMPLETELY BLACK AROUND FROM THE HEAT. MY CAR HAS UNKNOWN ELECTRICAL ISSUES THAT TURNS TONS OF LIGHTS AND ERRORS IN MY DASHBOARD COMPUTER, THEN LATER ON THEY GO AWAY. AND ALSO I SMELL BURNING SMELL SOMETIMES. I BELIEVE ALL RELATED TO BRAKES BULBS ARE BURNING THE INSERTS OR SOMEHOW THIS MODEL OF BMW HAS ELECTRICAL PROBLEMS. LAST TIME ON 1/28/2020 WHEN WE WERE DRIVING FROM NJ TO CT ON 95, CAR LOST ALL OF DASHBOARD LIGHTS AND DETAILS INCLUDING SPEEDOMETER, TACOMETER, MILES, SINGALS ETC, ALL DIED AND TONS OF ERROR MESSAGE POPED UP. BUT CAR DROVE JUST FINE.
FUEL/PROPULSION SYSTEMSeptember 20, 2019
I WAS DRIVING IN INTERSTATE 4 HWY. GOING ABOUT 50 MPH TRYING TO SPEED BUT NO CONTROL OF THE ACCELERATOR. THANKFULLY I MANAGED TO MERGE RIGHTS IN THE CAR SWITCH FROM DRIVING PARK. I CALLED BMW HEADQUARTER AND THEY SAID DAYS NO RECALL FOR THIS VEHICLE. ALSO I CONTACTED MAY WARRANTY COMPANY "CONCORD AUTO PROTECT" THEY SAID IT'S NOT COVERED BECAUSE IT'S UNDER RECALL. SO I HAVE NO IDEA HOW'S RIGHT?! PLEASE HELP ME. THANKS
AIR BAGS,ENGINESeptember 4, 2019
BROUGHT MY 2008 X5 IN FOR THE CRANKCASE (PCV) RECALL. THE DEALER (THE BMW STORE IN CINCINNATI) TOLD ME THE SERPENTINE BELT HAD TO BE REMOVED FOR THE REPAIR AND WHILE REMOVING THE BELT, THE TENSIONER PULLY FELL OFF. THIS WAS DESCRIBED AS "DUE TO AN EXISTING BROKEN BOLT" IN THE ENGINE BLOCK. THE DEALER SAID I WOULD EITHER HAVE TO PAY TO REPAIR OR THEY WOULD PUT THE CAR BACK AS FOUND AND CAN NOT BE HELD IF THE CAR BROKE DOWN. IS THE DEALER LIABLE TO REPAIR THIS SINCE THE CAR WAS FULLY OPERATIONAL WHEN IT WAS BROUGHT IN FOR THE RECALL?
AIR BAGS,SEAT BELTSAugust 13, 2019
TAKATA RECALL. AIRBAG FRONT PASSENGER AND RESTRAINT SEAT BELT, DON'T WANT ANYTHING HAPPENING WHEN I'M DRIVING IT MIGHT CAUSE A ACCIDENT.
AIR BAGS,SEAT BELTSAugust 12, 2019
TAKATA RECALL! MY AIRBAG SEAT KEEP ON RINGING TO PUT SEATBELT ON WHEN NO ONE IS SITTING THERE, AND THE RESTRAINT WARNING ON MY TV SCREEN WON'T GO AWAY. I'M AFRAID MY SEAT WILL EXPLODE ON US WHEN WE ARE ON THE ROAD. THEY NEED TO CHECK IT OUT, DANGEROUS ITS BETTER TO SAVE LIVES, THEN SORRY.
ENGINEJune 8, 2019
THE ENGINE IDLER PULLEY BOLT BROKEN
ENGINEJune 7, 2019
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DECELERATED ON ITS OWN AND THE OVERHEAT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN FT WASHINGTON, PA WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
ENGINEApril 12, 2019
I WAS DRIVING ABOUT 20 MPH AND ALL OF THE SUDDEN I HEARD A SNAP NOISE AND STEERING WHEEL BECAME HARD TO MOVE, I MANAGED TO PARK THE CAR SAFELY AND TURNS OUT THE BOLT THAT HOLDS THE TENSIONER PULLEY BROKE OFF. THE REPAIR IS THOUSANDS OF DOLLARS, I ALMOST HAD AN ACCIDENT AND BECAUSE I WAS ONLY DOING 20 MPH I MANAGED TO AVOID AN ACCIDENT AND OTHERS SAFETY. IMAGINE IF I WAS ON THE HIGHWAY DOING 70 MPH. I WOULD LIKE BMW TO PAY FOR MY REPAIR AND MAKE IT DOESN'T HAPPEN ANYMORE TO ME OR ANYONE ELSE.
ENGINEMarch 11, 2019
ONGOING PROBLEMS WITH FAILING PARTS ON A SAV WITH ONLY 67,000 MILES. ISSUES INCLUDE LEAKING VALVE COVER GASKET, LEAKING BRAKE VACUUM PUMP, DRIVE BELTS WORN (A/C AND MAIN), WATER PUMP FAILURE. EXPENSIVE REPAIRS (SOME COMPLETED, SOME YET TO BE COMPLETED). ALSO, IDRIVE DOESN'T WORK. MANY BMW X5 OWNERS ARE EXPERIENCING THE EXACT SAME ISSUES, EVEN WITH MILEAGES AS LOW AS 40,000. BMW SAYS "TOUGH LUCK." BMW NEEDS TO ISSUE RECALLS ON SEVERAL OF THESE COMPONENTS FOR FREE REPLACEMENT BUT HAVE NOT DONE SO. HOW CAN THEY GET AWAY WITH THIS?
AIR BAGS,SEAT BELTS,SEATSMarch 1, 2019
BWW HAS AN ONGOING PROBLEM WITH ITS SEAT SENSOR MAT. THESE SENSORS ARE CRITICAL TO THE SAFETY OF THE FRONT PASSENGER IN THE EVENT OF AN ACCIDENT. BMW HAS ONLY ISSUED RECALLS FOR SELECT MODEL OF ITS VEHICLE ON THIS PARTICULAR ISSUE. IT HAS FAILED TO ACKNOWLEDGE THAT IT IS A WIDESPREAD PROBLEM AFFECTING ALL OF ITS VEHICLES ACROSS YEARS AND MODELS. I BELIEVE THAT THE GOVERNMENT SHOULD ACT TO FORCE BMW TO TAKE RESPONSIBILITY FOR ITS DEFECTIVE PRODUCT. HUMAN LIVES ARE BEING PUT IN DANGER. THANK YOU.
AIR BAGS,UNKNOWN OR OTHERJanuary 9, 2019
TAKATA RECALL. MY BMW QUIT ONE DAY AND THE BMW DEALER IN PADUCA WILL NOT TAKE IT. IT HAS 2 OR 3 RECALLS AND THEY WILL NOT EVEN TAKE IT FOR THE RECALLS. THEY HAVE COST ME A LOT OF MONEY AND HAVE NO REASON AT ALL FOR NOT TAKEING IT FOR RECALLS ONLY.
AIR BAGSJanuary 7, 2019
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL. AS A RESULT, THE VEHICLE CRASHED INTO THE WALL OF A CHURCH. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE DRIVER WAS SORE, BUT THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO PEAKE BMW (2630 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 469-6165), BUT THE PARTS WERE NOT AVAILABLE FOR THE AIR BAG REPAIR INITIALLY. A FEW MONTHS LATER, THE DEALER CALLED THE CONTACT BACK TO SCHEDULE AN APPOINTMENT TO REPLACE THE AIR BAGS PER AN UNKNOWN RECALL, BUT THE PARTS WERE NOT AVAILABLE AGAIN. THE MANUFACTURER WAS CONTACTED BY LETTER AND THEY STATED THAT THE CRASH WAS NOT SERIOUS ENOUGH FOR THE AIR BAGS TO DEPLOY. THE FAILURE MILEAGE WAS 102,000. *TR *JS .*BF CONSUMER STATED CAR REMOTE KEY MALFUNCTIONED.*JB
ELECTRICAL SYSTEM,ENGINEDecember 1, 2018
VEHICLE STARTED SMOKE FROM ENGINE AREA AND CAUGHT ON FIRE. VEHICLE WAS IN MOTION DRIVING ON A CITY STREET AT NORMAL SPEED. I PULLED OVER AND GOT MYSELF AND CHILD OUT OF VEHICLE. VEHICLE PRECEDED TO BURN AND WAS FULLY ENGULFED. FIRE FIGHTERS EXTINGUISHED FIRE.
ENGINEDecember 1, 2018
STARTED MY 2008 BMW X5 4.8I WITH ONLY 90,000 MILES A BIG PUDDLE FORMED UNDER THE CAR. TOWED THE CAR TO INDEPENDENT SHOP THEY SAID THE ALTERNATOR BRACKET GASKET WENT BAD PREMATURELY NOTED BY THE REPAIR SHOP SAID IT'S A COMMON FACTORY DEFECT AN THAT THERE MIGHT BE A RECALL OUT FOR THIS.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMNovember 27, 2018
KEPT GETTING MAIL ABOUT A RECALL MY CAR HAD DIDNT THINK IT WAS THAT IMPORTANT SO I STALLED THE PROCESS A LITTLE UNTIL I KEPT GETTING MAIL NON STOP ABOUT THE MATTER SO I FINALLY FIND THE TIME TO TAKE MY CAR TO GET THE RECALL DONE OF COURSE I IMAGINED IT WILL BE A WALK IN THE PARK DUE TO THE FACT THAT IT WAS FREE OF CHARGE , SO AFTER I GET THE RECALL DONE FOR FUEL PUMP AND AIRBAGS I PICK VEHICLE UP FROM THE DEALER EVERYTHING SEEMS TO BE FINE , NEXT DAY COMES MY CAR LEAVES ME STRANDED ON A RANDOM BLOCK AND COMPLETELY SHUTS DOWN ON ME , WHAT MAKES MATTERS WORST NOW IM STUCK SOMEWHERE AND HAVE TO GET A TOW TRUCK TO TAKE ME SOMEWHERE IM NOT BOTHERING OR MOVE ME OUT THE WAY , I CONTACT THE DEALER TEL THEM WHATS GOING ON THEY MAKE ME PAY A TOW TRUCK TO BRING THE CAR TO THEM AGAIN , SO I BRING THE CAR TO THE DEALER AND LET THEM CHECK OVER THE WORK THEY JUST DID ON MY CAR BECAUSE I WASNT HAVING ANY PROBLEMS WITH MY CAR BEFORE THIS LITERALLY NONE MAYBE A LIGHTBULB WENT OUT THAT WAS ABOUT IT NOTHING ELSE EVEN PASSES INSPECTION WITH FLYING COLORS , SO ANYWAYS PASS THAT NOW THEY TELLING ME THAT THE PROBLEM IS IN THE FUEL SYSTEM THAT THEY JUST WAS SUPPOSE TO REPLACE MIND YOU I NEVER HAD A PROBLEM WITH MY VEHICLE AND IVE OWNED IT A FEW YEARS , SO NOW I GOT THIS RECALL DONE AND NOW THIS PROBLEM COMES UP , SO NOW I AGREE TO PAY THEM 1100$ JUST TO FIX SOMETHING THAT WAS SUPPOSE TO BE FREE WHICH IM NOT HAPPY ABOUT ONE BIT NOT ONLY THEY TAKE LONGER THEN THEY SUPPOSE TOO WORKING ON MY CAR BUT FEW DAYS AFTER I PAY THEM AND TAKE MY VEHICLE NOW THE SAME PROBLEM AGAIN !! GET STRANDED SO NOW IM NOT THINKING GOING BACK BECAUSE I CANT AFFORD TO HAVE SOMETHING ELSE COME UP AND HAVE TO PAY ONCE AGAIN ! SO AS OF NOW I HAD TO TAKE MY CAR TO MY OWN PERSONAL MECHANIC SO HE CAN FIX A PROBLEM MY CAR NEVER HAD PRIOR TO THIS RECALL VISIT IM FURIOUS AND SPEND OVER 3000 TRYING TO CLEAN UP THE DEALERS MESS !
AIR BAGSNovember 22, 2018
IT FAULT IN PASSENGER-RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER. CONTINUE TO WEAR THE SAFETY BELF.
FUEL SYSTEM, GASOLINE,SERVICE BRAKESNovember 2, 2018
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING 50-70 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE BRAKES FAILED TO RESPOND AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 122,000.
UNKNOWN OR OTHEROctober 31, 2018
I REACH THIS DEALER INTERNATIONAL BMW 2400 SOUTH 108TH ST. WEST ALLIS,WI53227 SALES:877-819-6869 SEVERAL TIMES TO SCHEDULE AN APPOINTMENT. THEY ALWAYS SAID THAT THE PARTS NEVER GET THERE.
SERVICE BRAKESSeptember 10, 2018
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS STIFF WHEN IT WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF TOWSON (700 KENILWORTH DR, TOWSON, MD, (410) 317-2228) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 104,991.
ENGINEJuly 5, 2018
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING 15 MPH, THE VEHICLE LOST POWER AND MULTIPLE WARNING INDICATORS ILLUMINATED. THE CONTACT'S SPOUSE HAD TO TURN THE STEERING WHEEL SHARPLY TO REACH THE SHOULDER OF THE ROAD BEFORE ALMOST BEING SIDESWIPED BY ANOTHER VEHICLE. PRIOR TO THE FAILURE, THE VEHICLE WAS SERVICED PER AN UNKNOWN RECALL. THE VEHICLE WAS TAKEN TO BMW OF BEL AIR MARYLAND (716 BEL AIR RD, BEL AIR, MD 21014, (443) 345-2712) WHERE A DIAGNOSTIC FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,526.
AIR BAGSJune 5, 2018
TL* THE CONTACT OWNS A 2008 BMW X5. AFTER RETRIEVING THE VEHICLE FROM THE INDEPENDENT MECHANIC, THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED; HOWEVER, THE PASSENGER SIDE AIR BAG WAS OFF. THE VEHICLE WAS TAKEN TO BMW CONCORD (1967 MARKET ST, CONCORD, CA 94520, (925) 682-3577) WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACKED SENSOR IN THE PASSENGER SEAT THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
ENGINEMay 4, 2018
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE STATIONARY, THE VEHICLE CAUGHT FIRE. THE CONTACT NOTICED SMOKE COMING FROM THE AREA OF THE WINDSHIELD WIPERS AND FROM UNDER THE HOOD. UPON OPENING THE HOOD OF THE VEHICLE, FLAMES SURROUNDED THE ENGINE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. CREVIER BMW IN SANTA ANA, CALIFORNIA WAS MADE AWARE OF THE FAILURE. PRIOR TO THE FIRE, THE DEALER REPLACED THE PCV VALVE PER NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 87,000. *TT
ENGINEMarch 16, 2018
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (THOMPSON BMW, 450 N BROAD ST, DOYLESTOWN, PA 18901) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAGSMarch 2, 2018
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF MANHATTAN (555 W 57TH ST, NEW YORK, NY 10019) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ENGINE AND ENGINE COOLINGFebruary 27, 2018
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE FUMES APPEARED FROM THE PCV VALVE HEATER, WHICH CAUSED SOME COMPONENTS TO MELT AND THE ENGINE TO FAIL. THE VEHICLE WAS TOWED TO BMW OF PEABODY (221 ANDOVER ST, PEABODY, MA 01960, (877) 530-0807), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 124,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSFebruary 16, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (BMW OF SPRINGFIELD, 391 U.S 22, SPRINGFIELD TOWNSHIP, NJ 07081) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT ALSO CONTACTED BMW OF BLOOMFIELD (425 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003) WHERE IT WAS CONFIRMED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
FUEL SYSTEM, GASOLINEFebruary 6, 2018
2008 BMW X5. CONSUMER WRITES IN REGARDS TO IN-TANK FUEL PUMP REMEDY UNAVAILABLE RECALL ISSUES. *LD *JS
AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEMFebruary 3, 2018
WHILE DRIVING MY VEHICLE IN MOTION, A WARNING SENSOR CAME ON STATING THAT MY VEHICLE ENGINE WAS OVERHEATING. THEN, MY VEHICLE CAME TO A COMPLETE STOP, MAKING IT UNABLE TO DRIVE.
FUEL/PROPULSION SYSTEMJanuary 31, 2018
WE HAD A DEFECTIVE IN-TANK FUEL PUMP REPLACE IN SEPTEMBER 2016 BY AN INDEPENDENT MECHANIC. WE THEN RECEIVED A RECALL FROM BMW USA IN DECEMBER 2016. WE'VE SINCE HAD BMW SAN DIEGO REVIEW THE INSTALLATION AND THEY DETERMINED THAT THE PART INSTALLED WAS NOT A BMW PART SO BMW USA DENIED REIMBURSEMENT UNDER THE TREAD ACT. WE THEN CONFIRMED WITH OUR MECHANIC THAT BMW PARTS WERE USED AND FORWARDED THIS INFO TO BMW BUT THEY STILL REFUSE TO REIMBURSE. WE REPLACE A DEFECTIVE PART AND SHOULD BE COMPENSATED . REFERENCE; BMW CORRESPONDENCE [1-8113168403] . I ASKED FOR PHOTOS AND THEIR DENIAL IN WRITING AND THEY REFUSED TO PROVIDE EITHER. I SAW THE PART INITIALLY REMOVED AND IT WAS BURNED UP INSIDE THE GAS TANK!!!
ENGINEJanuary 24, 2018
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE STALLED WHILE GOING UP A STEEP HILL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSNAK BMW (3645 AUTO MALL DR, THOUSAND OAKS, CA 91362, (805) 433-9576) WHERE IT WAS DIAGNOSED WITH A FAILED VALVE IN THE ENGINE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 111,778. *TT *TR
AIR BAGSJanuary 23, 2018
"TAKATA RECALL' I THINK THE DEALERS ARE NOT DOING THE RIGHT JOB FOR THIS RECAL LI HAD THE DRIVER-SIDE AIRBAG RECALL DONE AT BMW SOUTH ALBANY NY AND THE PASSENGER SIDE AT KEELER BMW NY AND I STILL HAVE THE AIRBAG WARNING LIGHT ON......... ATTACHED PHOTO I DONT FEEL SAFE DRIVING THIS CAR PLEASE HELP
ENGINEJanuary 15, 2018
WATER PUMP PROBLEM OF THE 2008 BMW X5 ENGINE OVERHEATED WARNING MESSAGE ILLUMINATED WHEN DRIVING ON HIGH WAY WITH 65MPH WITH A REDUCED POWER. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WATER PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 53K.
AIR BAGSJanuary 12, 2018
VEHICLE HAS 0 RECALLS -- PASSENGER AIRBAG INFLATOR WAS RECALLED 12 MONTHS AGO --- CONTACT CALLED HER LOCAL DEALERSHIP THEY ARE REFUSING TO FIX VEHICLE STATED THERE ARE NO RECALLS ---- CONTACT WAS GIVEN BMW NUMBER -- CALLED BMW NORTH AMERICA -- STATED VEHICLE WAS USED IN MILITARY OVERSEAS THAT THERE IS A PASSENGER SIDE AIRBAG RECALL--- HAS NOT BEEN REPLACED-- DEALERSHIP STATED NO PROBLEM WITH AIRBAG DOES NOT HAVE A RECALL. -- CONTACT HAD RECEIVED A RECALL LETTER FROM BMW IN SEPTEMBER OF 2017.0RECALLS ASSOCIATED WITH THIS VIN-- CB
AIR BAGSJanuary 5, 2018
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF MANHATTAN AT 212-586-2269 AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
EXTERIOR LIGHTINGDecember 29, 2017
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT A WARNING LIGHT ON THE INSTRUMENT PANEL INDICATED THE REAR DRIVERS SIDE BRAKE LIGHT HAD MALFUNCTIONED. AFTER REMOVING THE BRAKE LIGHT ASSEMBLY IT WAS DISCOVERED THAT THE BULB HOUSING HAD MELTED AND WAS DAMAGED. THE VEHICLE WAS TAKEN TO THE LOCAL BMW DEALER BMW OF HENDERSON, 261 AUTO MALL DR. HENDERSON, NV. WHO DIAGNOSED THAT THE ENTIRE BRAKE LIGHT ASSEMBLY WOULD NEED TO BE REPLACED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS ALSO INFORMED THAT THE REAR PASSENGER SIDE BRAKE LIGHT THAT ALSO EXPERIENCED THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 98,000.
ELECTRICAL SYSTEM,VISIBILITYDecember 29, 2017
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT THE AIR CONDITIONER FAILED TO FUNCTION WHILE ATTEMPTING TO BE USED. ALSO, WHILE DRIVING APPROXIMATELY 55 MPH, SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO BIMMER CAR CARE (2017 WABASH AVE, CHICAGO, IL 60616) WHERE IT WAS DIAGNOSED THAT THE BLOWER FAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
AIR BAGS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMDecember 4, 2017
MY CAR WAS APART OF THE RECALL TAKATA . PART WAS REPAIRED BY BLOOMFIELD DEALERSHIP, TOOK A WEEK . PICK UP CAR ON THURSDAY , BY FRIDAY MORNING THE COOLANT LIGHT TURNED ON . I CALLED THE OFFICE FRIDAY , NO RESPONSE LEFT MESSAGE , SATURDAY CALLED TWICE NO RESPONSE OR CALL BACK . I CALLED TODAY MONDAY 12/4 LEFT A MESSAGE WITH THE RECEPTIONIST AS THE SERVICE MANAGER WAS UNAVAILABLE. WAS TOLD I'D RECEIVE A CALL BACK , I HAVE YET TO HEAR BACK . . DUE TO THEIR FAULTY REPAIR MY CAR IS UNSAFE TO DRIVE
SERVICE BRAKESNovember 27, 2017
I DROVE FROM LOS ANGELES, CA TO HIDDEN VALLEY LAKE, CA OVER THE HOLIDAYS. THE PROBLEM STARTED TO OCCUR WHEN I WAS WITHIN 100 MILES OF MY DESTINATION TRAVELING AT FREEWAY SPEED. OVER THE WEEKND, MY BRAKES BECAME EXTREMELY HARD TO PRESS. AS IF I HAVE NO MORE POWER ASSIST. I DID SOME RESEARCH AND SEEN MY YEAR/MAKE/MODEL WAS AFFECTED. HOWEVER, BMW CLAIMS THAT MY VIN IS "UNAFFECTED " EVEN THOUGH I'M EXPERIENCING THE SAME ISSUES AS LISTED IN THE UNDER NHTSA CAMPAIGN # 13V045000
AIR BAGSNovember 8, 2017
TAKATA RECALL I CALLED BMW OF NORTH AMERICA LAST YEAR TO COMPLAIN ABOUT NOT RECEIVING A REPLACEMENT AIRBAG FOR MY 2008 BMW X5 3.0 SI. THEY TOLD ME IT WILL BE AVAILABLE TOWARDS THE END OF SUMMER 2016. I HAVE NOT RECEIVED ANY NOTIFICATION OF ITS AVAILABILITY UP TO NOW (LATE FALL 2017). I THINK THEY COMPLETELY IGNORED MY COMPLAINT. THE CATASTROPHIC RISK STILL EXISTS WITH MY CAR. I NEED NHTSA'S ASSISTANCE FOR BMW TO ACT ON THIS PROBLEM. I HAVE WAITED FOR OVER A YEAR NOW AND STILL NO ACTION FROM BMW.
ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)November 6, 2017
I WAS DRIVING AND BUMPED UP AGAINST A SIDEWALK CURVE AND MY AIRBAGS DEPLOYED AS WELL AS MY CAR SHUT OFF. IT WILL NOT START ANOTHER MORE AND THE HOOD UNDERNEATH WAS ON FIRE. (SMOKE WAS PRESENT).
AIR BAGS,ENGINENovember 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V364000 (AIR BAGS) AND 17V683000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED AT: DEER AUTOMOTIVE GROUP LOCATED IN RANDALLSTOWN, MD, PHONE NUMBER: 410-922-0327, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS,FUEL/PROPULSION SYSTEMNovember 1, 2017
TAKATA RECALL SLUDGE FORMING IN OIL UNIT
AIR BAGS,FUEL/PROPULSION SYSTEMNovember 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V746000 (FUEL SYSTEM,GASOLINE), AND 17V020000 (AIR BAGS). THE PARTS DO TO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR BECAUSE THE RECALL NOTICES WERE RECEIVED OVER A YEAR AGO. THE DEALER (BMW GREENWICH) AND (BMW MAMARONECK, 110 MIDLAND AVE, PORT CHESTER, NY 10573 (914) 881-3600) WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 16V746000 (FUEL SYSTEM, GASOLINE) AND 17V020000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS).
AIR BAGS,FUEL/PROPULSION SYSTEMOctober 18, 2017
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JACKIE COOPER BMW MINI IN OKLAHOMA CITY, OKLAHOMA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE AVAILABLE; HOWEVER, THE VEHICLE COULD NOT BE SERVICED FOR EIGHT TO TEN WEEKS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSSeptember 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH BMW OF BAYSIDE (266 E SHORE RD, GREAT NECK, NY 11023) AND WAS ADVISED TO SPEAK WITH THE PARTS DEPARTMENT TO CHECK AVAILABILITY BEFORE SCHEDULING AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSAugust 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. BMW OF COLUMBIA (LOCATED AT 5919 TWO NOTCH ROAD, COLUMBIA, SC) WAS CONTACTED AND REFUSED TO PERFORM THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS).
AIR BAGSAugust 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF GWINNETT PLACE (3264 COMMERCE AVE, DULUTH, GA 30096 (678) 608-0800) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V364000.
AIR BAGS,FUEL/PROPULSION SYSTEMAugust 19, 2017
TAKATA RECALL RECEIVED NOTIFIED MARCH 2016 DRIVER'S FRONT AIR BAG MODULE RECALLED, JULY 2016 PASSENGER'S FRONT AIR BAG MODULE RECALLED, AND DECEMBER 2016 IN-TANK FUEL PUMP RECALLED. NO NOTICES TO FIX ANY OF THESE ITEMS. TAKATA RECALL
ELECTRICAL SYSTEMJuly 30, 2017
TAKATA RECALL I HAVE REPLACE MY KEY FOB TWO TIME IN ONE YEAR EACH TIME IT COST ME $275.00 BY BMW WHY CAN'T BMW REPLACE THE KEY WITH A $2.00 LIKE ALL ITS OTHER MODELS. ONLY THE 2008 MODELS COST THAT MUCH
AIR BAGS,FUEL/PROPULSION SYSTEMJuly 26, 2017
BILL PEARCE BMW (BILLPEARCEBMW.COM/) IN RENO, NV HAS IN NO WAY RESOLVED THESE RECALLS IN A TIMELY MANNER. I HAVE MADE AT LEAST 10 CALLS OVER THE LAST 17 MONTHS TO THEIR SERVICE/PARTS DEPARTMENT TO INQUIRE ON AVAILABILITY OF REPLACEMENT PARTS. THE ENGINE IS NOT RUNNING AT ITS OPTIMAL LEVEL AND IS POTENTIALLY GETTING DAMAGED AS A RESULT OF THE FAULTY FUEL PUMP THAT IS UNDER RECALL. I AM DRIVING AT MY AND MY FAMILY'S RISK DUE TO BOTH AIRBAGS AND FUEL PUMP NOT MEETING SAFETY REGULATIONS AND BMW IS BEING NEGLIGENT IN TREATING THESE 3 RECALLS AS A PRIORITY. I HAVE ALSO ESCALATED THE MATTER TO BMW CUSTOMER RELATIONS ON 7/26/17 AND AM AWAITING THEIR RESPONSE. THERE IS NO INCIDENT RELATED TO THIS COMPLAINT, BUT I STRONGLY BELIEVE THE VEHICLE IS NOT SAFE TO DRIVE. I HAVE INDICATED THE DATE OF THE FIRST COMMUNICATION RECEIVED BY BMW AS WELL AS UPLOADED A PDF VERSION OF THEIR INITIAL NOTIFICATION.
FUEL/PROPULSION SYSTEMJuly 11, 2017
WE ARE SMELL GASOLINE INSIDE THE CABIN WHILE WE WERE DRIVING AND ALSO WHEN WE STOP WE COULD STILL SMELL GASOLINE. WE TOOK IN TO THE BMW SHOP ON JULY 5, 2017, BUT THEY SAID THEY DIDN'T THE RECALL IN-TANK FUEL PUMP PART YET
AIR BAGSJuly 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF NORTH AMERICA AT 800-525-7417 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSJune 29, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BMW OF ALEXANDRIA IN ALEXANDRIA, VA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSMay 30, 2017
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CHATTANOOGA BMW DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS,FUEL/PROPULSION SYSTEMMay 17, 2017
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V746000 (FUEL SYSTEM, GASOLINE), AND 17V020000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSMay 12, 2017
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THE REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHERMay 4, 2017
WATER LEAKAGE ON DRIVER SIDE REAR- AS WELL AS ACCUMULATING IN SPARE TIRE WELL SUBMERGING BATTERY IN 3 INCHES OF WATER. HI-FI AMPLIFIER - BLUETOOTH- NAVIGATION- RADIO- SOS DAMAGED FROM THIS. ALL WINDOWS SHUT AND VEHICLE FILLED WITH WATER.
EXTERIOR LIGHTINGApril 21, 2017
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT THE WHILE DRIVING THE VEHICLE, THE REAR DRIVERS SIDE BRAKE LIGHT FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE BRAKE LIGHT NEEDED TO BE REPLACED. TWO WEEKS LATER THE REAR PASSENGER SIDE BRAKE LIGHT FAILED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
AIR BAGSApril 21, 2017
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER STATED THAT THE MANUFACTURER HAD NOT MADE THE PARTS AVAILABLE EVEN FOR THE DRIVER SIDE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ENGINEApril 19, 2017
ENGINE SUDDENLY OVERHEATS DUE TO DEFECTIVE WATER PUMP AND SHUTS DOWN QUICKLY. OVER HEAT WARNING CAME ON A FEW SECONDS BEFORE ENGINE IMMEDIATELY DERATED AND WENT TO IDLE. VERY DIFFICULT TO GET OUT OF HARMS WAY WITH NO ACCELERATION AT ALL. ONLY 37,700 ON VEHICLE. BMW OWNERS REPORTING HIGH FREQUENCY OF PREMATURE WATER PUMP FAILURES. REPAIRS COST $1,499 WITH ADDITIONAL TOWING CHARGES OF $285. THE ELECTRIC WATER PUMPS HAVE POOR QUALITY PLASTIC IMPELLERS. BMW SHOULD RECALL THIS COSTLY REPAIR DUE TO SAFETY CONCERNS. MY FAMILY AND I WERE STRANDED FOR HOURS WAITING ON A TOW DURING UNSAFE CONDITIONS.
AIR BAGSApril 12, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMMarch 28, 2017
COMPUTER SYSTEM DOES NOT FUNCTION PROPERLY, CAUSING VEHICLE TO GO INTO TRANSMISSION ERROR MODE-VEHICLE ABRUPTLY LOSES POWER AND SPEED WHILE DRIVING. THIS HAS HAPPENED ON HIGHWAY (SAW OUR LIVES FLASH BEFORE OUR EYES AS SEMIS BORE DOWN ON US AND ALMOST DROVE OVER US/OTHER VEHICLES TRYING TO AVOID COLLISIONS AND IN TOWN WITH SEVERAL NEAR-COLLISIONS INVOLVING OURS' AND OTHER VEHICLES. VEHICLE HAS HAD SEVERAL RECALLS AND COMPUTER SYSTEM HAS BEEN UPDATED AT OUR EXPENSE WITH PROBLEM NOT RESOLVED AND WE ARE TOLD WE NEED NEW TRANNY. WE DO NOT BELIEVE THIS IS SO AS WHEN YOU TURN OFF VEHICLE AND TURN IT BACK ON-CODE DISAPPEARS AND CAR DRIVES FINE UNTIL YOU GO UP A HILL OR LET FOOT OFF ACCELERATOR/ ACCELERATE, ECT. INSTEAD OF ADDRESSING THE PROBLEM WITH THE COMPUTER SYSTEM, DEALERSHIPS MAKE BANK ON REPLACING TRANSMISSIONS THAT SOON FAIL AGAIN DUE TO THE COMPUTER ISSUES.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINEMarch 16, 2017
WHILE VEHICLE IS RUNNING TRANSMISSION MALFUNCTION CODE COMES ON AND VEHICLE INSTANTLY LOSES POWER. ALMOST BEEN REAR ENDED ON HIGHWAY SEVERAL TIMES.SPENT 1000 RECENTLY ON TRANSMISSION PARTS. RESEARCHED AND FOUND OUT THIS IS A SOFT WARE ISSUE AND BMW HAS NOT ACKNOWLEDGED ALTHOUGH THOUSANDS OF REPORTS HAVE BEEN FILED-SOME BY OWNERS WITH ONLY 1000 MILES ON THEM THIS HAS BEEN AN ONGOING ISSUE THAT BMW HAS IGNORED.
AIR BAGSMarch 15, 2017
TAKATA RECALL. I WAS NOTIFIED OVER A YEAR AGO, SINCE HAVE BROUGHT IN MY CAR TWICE FOR SERVICE. DEALER SAYS THE AIRBAG REPLACEMENTS ARE NOT AVAILABLE FOR ME YET. I AM CONCERNED FOR OUR SAFETY.
FUEL/PROPULSION SYSTEMMarch 15, 2017
MY 2008 X5 SPORT 4.8I WITH 76,000 MILES IN NOR CA HAS HAD 3 PETRIFYING EPISODES OF ENGINE STALLING IN THE MIDDLE OF THE STREET WHILE DRIVING MY KIDS TO SCHOOL AND MYSELF TO WORK AT LOW SPEED -SUB 40MPH IN MIDDLE OF 2016 AND EARLY 2017! THANKS GOD WE WERE SAVED AND DID NOT GET REAR ENDED FROM ONCOMING TRAFFICS BECAUSE I WAS ABLE TO QUICKLY PULL THE VEHICLE OVER INTO A SIDE STREET AND STORE PLAZA, BUT THE INCIDENTS WERE FRIGHTFUL AND TRAUMATIZED OUR WELL-BEING! 2 OUT OF 3 INCIDENTS, THE VEHICLE COULD NOT BE DRIVEN (MADE LOUD ENGINE NOISE AND COULD NOT START WITH ENGINE LIGHT LID UP) AND IT WAS TOWED TO A BMW CERTIFIED SHOP FOR REPAIR. FIRST AND SECOND INCIDENTS WERE THE FAULTY FUEL PUMP AND THE FAULTY OXYGEN SENSOR WAS FOR THE THIRD INCIDENT AND BOTH PARTS WERE REPLACED WITH THE REPAIR COST WAS MORE THAN $2000. I HAVE HAD THE FAULTY FUEL PUMP ISSUES REPAIRED BECAUSE SAFETY OF OUR FAMILY AND SAFETY OF OTHER DRIVERS ON THE ROAD COMES FIRST. BMW HAS RECENTLY ISSUE THE RECALL ON FAULTY FUEL PUMP LATE 2016 AND THE PART WILL NOT BE AVAILABLE UNTIL LATE SPRING 2017. BMW SHOULD VOLUNTARILY ISSUE REIMBURSEMENT NOTICE FOR ALL OF THE REPAIR COSTS ON ANY RECALLED ISSUES THAT WERE TAKEN PRIOR TO THE RECALLS POSTED TO ILLUSTRATE GOOD FAITH TO ITS CUSTOMERS. IN EARLY MARCH 2017 WE HAVE DECIDED TO BUY A RELIABLE AND SAFER VEHICLE (NOT A BMW) BECAUSE OUR 2008 X5 4.8I IS NOT SAFE AND TOO DISTRESSFUL FOR US TO DRIVE AND ALSO FOR THE SAFETY OF OTHER DRIVERS ON THE ROAD. FOR THE AMOUNT OF MONEY WE HAVE PAID FOR THIS SPORT 4.8I X5 BRAND NEW IN 2008, WE NOR ANYONE ELSE WOULD NOT EXPECT THAT IT HAS HAD MANY FAULTY AND MALFUNCTION ON ITS BASIC SAFETY PARTS AND ALSO ON OTHER PARTS. BMW SHOULD GET ITS ACT TOGETHER AND BE ACCOUNTABLE FOR ALL OF THESE BASIC SAFETY AND RELIABLE PARTS TO LIVE UP TO ITS NAME AND THEME AS THE ULTIMATE DRIVING MACHINE AND NOT AS A POTENTIAL ULTIMATE KILLING MACHINE!
AIR BAGSMarch 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINEMarch 13, 2017
WHILE DRIVING ON THE HIGHWAY, THE DASHBOARD GIVE ERROR THAT THE TRANSMISSION HAS FAILED. CAR LOSES POWER AND WOULD NOT ACCELERATE. PULLED OVER TO THE SIGN AND TURNED OFF ENGINE. SUBSEQUENTLY, ENGINE WILL NOT START OR CRANK AS IF BATTERY POWER IS LIST. ENGINE CAN BE RESTARTED WITH A JUMPER OR IF THE CAR IS LEFT FOR ABOUT 30 MINUTE TO AN HOUR, THE ENGINE WILL START WITHOUT A JUMPER.
AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEMMarch 6, 2017
"TAKATA RECALL" AIRBAGS HAVE NOT BEEN REPLACED NOR SERVICED. RECALL CAMPAIGN 13V-045: INSPECT BRAKE BOOSTER VACUUM SUPPLY LINE. INVOLVES THE E70 (X5) WITH THE N62TU ENGINE PRODUCED FROM SEPTEMBER 2006 TO MARCH 2010. SI B34 04 13 (LABOR OPERATION 00 61 028)- BRAKE BOOSTER VACUUM SUPPLY LINE WAS REPLACED IN JULY 2013 AT BMW HAWAI'I ... REQUESTING SAFETY RECALL REPAIR PROCEDURE FOR LABOR OPERATIONS 00 61 029 AND SUBLET CODE 4. DUE TO BRAKE BOOSTER 'TOTAL FAILURE'. VEHICLE WILL CONTINUE TO SLIGHTLY MOVE FORWARD WITH BRAKE PEDDLE FULLY PRESSED. VEHICLE WILL MOVE FORWARD WITH BRAKE PEDDLE FULLY PRESSED WHEN VEHICLE IS PLACED IN DRIVE. EXTREMELY DANGEROUS TO TRAVEL UPHILL OR DOWN HILL BECAUSE VEHICLE WILL NOT REMAIN STATIONARY WITH BRAKE FULLY PRESSED. OWNER UNAWARE OF BRAKE BOOSTER FAILURE DUE TO HAVING NO KNOWLEDGE OF BRAKE MECHANICS. ANNOTATED TOTAL FAILURE OF BRAKE BOOSTER AND POSSIBLE BRAKE MASTER CYLINDER. SI B34 04 13 - IF A PRIOR REPAIR WAS PERFORMED- APPLICABLE RECALL PROCEDURESMUST BE STILL PERFORMED. THE REPAIR DESCRIBED IN THIS BULLETIN IS COVERED UNDER WARRANTY REGARDLESS OF TIME OR MILEAGE (P. 4-5).
AIR BAGSMarch 5, 2017
TAKATA RECALL - I RECEIVED A NOTICE REGARDING THE PASSENGER'S FRONT AIR BAG IN EARLY 2016 AND HAVE RECEIVED ABSOLUTELY NO INFORMATION SINCE THEN. WHY HAS BMW NOT PROVIDED A REMEDY FOR THIS ISSUE AFTER ALMOST 10 MONTHS?
AIR BAGSFebruary 27, 2017
TAKATA RECALL. I RECEIVED A NOTIFICATION BY MAIL FROM BMW THAT MY VEHICLE IS INCLUDED IN THE RECALL AND THAT THE DRIVER'S AND PASSENGER'S FRONT AIRBAGS WILL BE REPLACED. I RECEIVED THE LETTERS IN MARCH 2016 (RECALL CAMPAIGN # 16V-071) AND JULY 2016 (CAMPAIGN RECALL # 16V-364). I CALLED BMW OF NORTH AMERICA REGARDING THESE RECALLS AND I WAS TOLD THAT I SHOULD BE RECEIVE A LETTER OF THE AVAILABILITY OF THE REPLACEMENT PARTS TOWARDS THE END OF SUMMER 2016. WE ARE APPROACHING THE START OF SUMMER 2017 AND I HAVE NOT HEARD ANYTHING FROM BMW REGARDING THIS MATTER. I DO NOT KNOW IF BMW IS STILL GOING TO FIX THIS DEFECT. THIS IS A VERY IMPORTANT MATTER THAT NEEDS TO BE RESOLVED AS SOON AS POSSIBLE.
AIR BAGS,FUEL/PROPULSION SYSTEMFebruary 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THERE WAS A FUEL ODOR IN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. PARTS DISTRIBUTION DISCONNECT.
AIR BAGSFebruary 11, 2017
I HAVE BEEN TRYING TO GET MY CAR REPAIRED UNDER RECALL CAMPAIGN #16V-071 SINCE MARCH 2016 WHEN FIRST NOTIFIED. THE DEALER (GLOBAL IMPORTS) STATES THEY DO NOT HAVE THE PARTS AVAILABLE. WHEN WILL THIS BE REMEDIED AND WHAT OPTIONS DO I HAVE ON THIS SAFETY ITEM?
AIR BAGSFebruary 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEFebruary 1, 2017
WHILE DRIVING WITH THE HEAT ON, THERE'S A BURNING SMELL THAT COME THROUGH THE VENTS. CONTINUE DRIVING WITH HEAT ON LONG ENOUGH AND DESPITE THE SMELL, THE RIGHT SIDE(PASSENGER) BEGAN TO SMOKE, SO BAD YOU CANT SEE TO DRIVE... WHILE DRIVING AND YOU PRESS ON THE GAS TO ACCELERATE, IT'S NOT A SMOOTH TRANSITION, U CANT BEAT A HONDA... WHILE DRIVING EVERY NOW AND THEN U HEAR A LOUD SCREECHING SOUND TILL YOU TURN YOUR CAR OFF... IN STATIONARY POSITION WITH THE CAR ON, ITS MAKES LOUD ENGINE RUNNING SOUNDS... THE CAR ALSO PULLS TO THE RIGHT... *TR
AIR BAGSJanuary 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
AIR BAGSJanuary 20, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/10/2017 *JS
AIR BAGSJanuary 4, 2017
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
POWER TRAINDecember 30, 2016
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING OVER 40 MPH, AN ABNORMAL LOUD NOISE COULD BE HEARD FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT JOINTS WERE WORN OUT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V311000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 132,000.
AIR BAGS,FUEL/PROPULSION SYSTEMDecember 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5 .THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
FUEL SYSTEM, GASOLINE,AIR BAGSDecember 19, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/21/17*LJ THE CONSUMER ALSO REFERENCED A FUEL TANK RECALL.
AIR BAGS,FUEL/PROPULSION SYSTEMDecember 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PART NOT AVAILABLE.
AIR BAGSDecember 10, 2016
THERE HAS BEEN A RECALL ON THE DRIVER SIDE AIR BAG SINCE 2/5/2016 AND THE PASSENGER'S SIDE AIR BAG SINCE 5/25/2016. WHEN I CONTACT BMW THEY HAVE NO INFORMATION ON WHEN THIS WILL BE REPAIRED, AND I AM NOW RELUCTANT TO DRIVE THE CAR.
AIR BAGSDecember 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
AIR BAGS,FUEL/PROPULSION SYSTEMNovember 21, 2016
TAKATA RECALL - IT HAS BEEN ABOUT 9 MONTHS AND THERE IS STILL NO REPAIR PARTS FOR THE DRIVER SIDE AIRBAG. NO PARTS ALSO FOR THE PASSENGER AIRBAG AND NOW FUEL PUMP.
AIR BAGSOctober 31, 2016
TAKATA RECALL. BMW NORTH AMERICA AND MY LOCAL BMW DEALERSHIP IN IRVINE, CALIFORNIA HAVE NOT PROVIDED OPTIONS FOR ALTERNATIVE TRANSPORTATION WHILE WAITING FOR PARTS TO BECOME AVAILABLE TO COMPLETE THE AIR BAG REPLACEMENT. *TR
AIR BAGSOctober 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
FUEL/PROPULSION SYSTEMOctober 1, 2016
ON SEPTEMBER 2, AROUND MIDNIGHT, AFTER ABOUT 30 MINUTES OF STOP AND GO TRAFFIC AT THE BORDER, MY 2008 BMW SAV X5 AWD 4DR 3.0I COUGHED, CHOKED, STOPPED AND REFUSED TO BE REVIVED. WE WERE AT THE FRONT OF A LONG LINE OF FOLKS HEADING THROUGH CUSTOMS INTO CANADA. YES, AT THE HEAD OF THE LINE. IT WAS SO EMBARRASSING! AFTER FUSSING FOR ANOTHER 30 MINUTES TRYING TO GET IT INTO NEUTRAL, SEVERAL ABLE BODIED CANADIAN CUSTOMS OFFICERS PUSHED IT INTO THEIR COUNTRY. THE TOW TRUCK DRIVER CAME ANOTHER 40 MINUTES LATER AND TOOK US TO A BMW SERVICE SHOP IN MONTREAL. SIRS, WHAT'S SO HARD TO SWALLOW ABOUT THIS BREAKDOWN IS THAT WE COMPLETED THE ROUTINE MAINTENANCE SERVICE ON THE CAR JUST 7 DAYS BEFORE AT NEW COUNTRY BMW IN HARTFORD, CT. WITH THE EXCEPTION OF A NEGLIGIBLE OIL LEAK THAT THEY SAID WAS NO PROBLEM, I WAS ASSURED THAT MY CAR WAS FINE. BUT, IT TURNS OUT THAT IT WAS NOT; AND LIKE AN INCREASINGLY LARGE NUMBER OF BMWS, THE FUEL PUMP FAILED. WHAT'S MORE, IT IS CLEAR TO ME NOW THAT, BACK IN 2014, THE CAR WAS FAILING TO START AND WOULD CUT OFF WHILE DRIVING AROUND MY TOWN (I WAS TOO AFRAID TO TAKE IT ON THE HIGHWAY AT THAT TIME). ON MORE THAN ONE OCCASION, I TOOK IT IN FOR SERVICING AND EVENTUALLY IT WAS 'FIXED (THOUGH THE FUEL PUMP WAS NEVER REPLACED UNTIL THIS LAST FAILURE). AND SO, I SUSPECT THAT I HAVE PAID FOR A MANUFACTURING DEFECT AT LEAST THREE TIMES AND I'M SICK OF IT. I THINK THAT BMW SHOULD REIMBURSE ME FOR THE REPAIR AND THE COST OF TOWING AND THE RENTAL TO LEAVE CA AND RETURN TO PICK UP THE CAR.
POWER TRAINSeptember 16, 2016
WAS DRIVING AT ABOUT 45MPH WHEN HEARD A ROARING SOUND FOLLOWED BY A LOUD SNAPPING SOUND. RPMS WAS STABLE WITH NO WARNING LIGHTS. IT HAPPENED RIGHT AT THE STATE BORDER ON LA PLATA HWY 140. THERE'S NO EMERGENCY LANES ON NEITHER SIDE OF THE HWY. I WAS ABLE BACK UP ON REVERSE FOR 25FT AND PARKED SAFELY AT THE REST STOP ON THE COLORADO SIDE. ENGINE LIGHT CAME ON THEN. HAD VEHICLE TOWED TO A SHOP WHO DISCOVERED THE FRONT DRIVE SHAFT BROKE LOOSE WHEN THE UNIVERSAL JOINT SNAPPED IN HALF, COMING OFF FRONT HUB. THERE'S COLLATERAL DAMAGE TO TRANSMISSION CASING, TRANNY COOLING LINES, AND DINGS TO EXHAUST PIPE. O2 SENSOR FAILED AND TRIGGERED ENGINE LIGHT.
SERVICE BRAKESSeptember 9, 2016
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING 20 MPH, THE BRAKES MALFUNCTIONED AND THE VEHICLE FAILED TO STOP. THE BRAKE PADS STIFFENED AND THE PARKING BRAKE HAD TO BE ENGAGED IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V045000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
AIR BAGSAugust 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSAugust 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
AIR BAGSAugust 17, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSAugust 2, 2016
TAKATA RECALL. BMW IS NOT DOING ENOUGH TO RECTIFY THE SITUATION. I RECEIVED A NOTICE IN MARCH & 5 MONTHS LATER BMW DEALERS STILL DO NOT HAVE THE PARTS TO REPAIR THE AIRBAGS. HOW IS IT THAT THIS IS ACCEPTABLE?
AIR BAGSJuly 8, 2016
REGARDING RECALL 16V-071 - BMW CENTER IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE PERIOD OF TIME. PARTS ARE NOT AVAILABLE AND IT HAS BEEN OVER 3 MONTHS. I AM REPORTING THAT BMW DOES NOT HAVE ADEQUATE PARTS AVAILABLE TO FIX THE RECALLED PART AND IS CAUSE A DANGER TO DRIVERS OF THIS VEHICLE (INCLUDING MYSELF!)
EXTERIOR LIGHTINGJune 29, 2016
I OPENED THE DRIVERS SIDE PANEL TO REPLACE THE BULBS BUT FOUND THAT THE DRIVERS SIDE BRAKE LIGHT HOUSING WAS BURNED AND MELTED AND NEEDED TO BE REPLACED. AFTER LOOKING OVER OTHER LIGHTENING COMPLAINTS, IT SEEMS AS THOUGH THIS IS A COMMON ISSUE WITH THE 2008 BMW X5 AND A POTENTIAL FIRE HAZARD. THIS SHOULD BE ADDRESSED BY BMW BEFORE THERE ARE ANY FIRES AS A RESULT OF THE DEFECTIVE TAIL LIGHT HOUSING
AIR BAGSJune 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINEMay 26, 2016
MY DASHBOARD LIGHT FLICK ENGINE , ABS,PARKING BREAK WILL SHUT OFF VEHICLE LESS THAN 10MIN DRIVING WITH CAUTION.
AIR BAGSMay 25, 2016
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED FOR THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER OCCUPANT DETECTION MAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.
AIR BAGSApril 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ENGINEApril 5, 2016
OVERHEATING ISSUE. I FIXED THE THERMOSTAT AND THE WATER HOSE BUT CAR IMMEDIATELY OVERHEATED ONCE I GOT ON THE HIGHWAY. THIS CAUSED THE CAR TO IMMEDIATELY SHUT DOWN ON THE FREEWAY. THIS WAS A VERY DANGEROUS SITUATION.
AIR BAGSMarch 31, 2016
I RECEIVED A NOTICE IN THE MAIL THAT I HAVE A IMPORTANT SAFETY RECALL FROM BMW OF NORTH AMERICA. THE RECALL IS FOR A DRIVERS FRONT AIR BAG MODULE. TODAY 3/31/2016 I CONTACTED TWO DIFFERENT DEALERSHIPS (FT. WORTH, TX LOCATION ON WHITE SETTLEMENT ROAD, AND THE ARLINGTON, TX LOCATION LOCATED OFF OF LAMAR AVE). BOTH LOCATIONS SAID THEY HAVE NO IDEA WHEN THE PARTS WILL BE COMING IN TO REPLACE THE AIR BAG MODULE. I FIND IT UNACCEPTABLE TO TELL ME ITS AN IMPORTANT SAFETY RECALL THAT COULD CAUSE RUPTURING AIR BAG RESULTING IN METAL FRAGMENTS IF I GET INTO A WRECK, AND NOT HAVE A DATE OF WHEN I CAN GET THIS CORRECTED.
EXTERIOR LIGHTING,SEATS,UNKNOWN OR OTHERMarch 30, 2016
FRAUD ACTIVITY POSSIBLE CLONE REFINANCED IDENTITY THEFT REMOTE ACCESS WAS PUT ON UNAUTHORIZED THREAT SAFETY FOR OWNER. TWO LOAN START DATES ONE IN REPO
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINEMarch 20, 2016
ENGINE, ACCELERATION SHUTDOWN (ON INTERSTATE HIGHWAY - 2/26/16); MONITOR DISPLAY FALSE MESSAGE OF "WARNING: ENGINE HOT; OVERHEATING." ENGINE NOT HOT OR OVERHEATED; COOL TO TOUCH. COOLANT LEVEL FULL. CAR DISABLED. CAR GAVE 45 SECONDS AT FULL ACCELERATION BEFORE SOUNDING HIGH PITCHED FAN NOISE, THEN DISPLAYING "WARNING MESSAGE" ON CENTER MONITOR, THEN LOSING PEDAL ACCELERATION POWER ON EXTREMELY BUSY INTERSTATE 87 SOUTH HIGHWAY AT NIGHT, WITH INTERMITTENT EMERGENCY SHOULDER ACCESS. DANGEROUS TO MAINTAIN MANEUVERABILITY TO SAFETY WITH HIGH VELOCITY TRUCKS AND CARS BARRELING ALONGSIDE VEHICLE. SUSPECTED PART DEFECT IS "ELECTRONIC TEMPERATURE GAUGE" SENSOR, CAUSING CAR TO INSTANTLY DISABLE WHEN IT ISN'T HOT. CAR IS SELDOM DRIVEN AND UNDER 40,000 MILES. PROBLEM IS SUSPECT AND REPORTED ON A VARIETY OF BMW SERIES, INCLUDING EVERY MODEL YEAR X5 AT: HTTP://REPAIRPAL.COM/COOLING-SYSTEM-COMPONENT-FAILURE-AFTER-60000-MILES-139 AND HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=561024.
ELECTRICAL SYSTEMFebruary 9, 2016
AFTER PARKING SUV, DRIVERS SIDE DOOR WILL NOT UNLOCK/OPEN WITH DOUBLE PULL, HOWEVER, USING UNLOCK BUTTON (UNLOCKS ALL DOORS) DOOR WILL UNLOCK. IN AN ACCIDENT, ESPECIALLY ONE INVOLVING FIRE, THIS COULD BE A FATAL SAFETY ISSUE. WORKED FINE UP UNTIL YESTERDAY, NOW IT WON'T UNLOCK; MADE THREE TRIPS IN THE VEHICLE YESTERDAY AND THE ISSUE OCCURRED ALL THREE TIMES AFTER PARKING.
SERVICE BRAKESJanuary 5, 2016
WHEN THE VEHICLE IS MOVING A RELATIVELY SLOW SPEEDS, IT REQUIRES AN EXCESSIVE AMOUNT OF PRESSURE TO BE PLACED ON THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. ALSO, WHEN THE VEHICLE IS STOPPED,, IT TAKES AN EXCESSIVE AMOUNT OF PRESSURE ON THE BRAKE PEDAL TO KEEP IT STOPPED WHILE IN GEAR FOR EXAMPLE STOPPED AT A TRAFFIC LIGHT. IT IS EXPERIENCING A LOSS OF POWER ASSIST IN THE BRAKING SYSTEM. MY VEHICLE WAS COVERED BY A RECALL ISSUED IN 2013 BUT I NEVER RECEIVED ANY NOTICE OF THE RECALL, AND THEREFORE DID NOT GET IT REPAIRED AS IT WAS WORKING NORMALLY. IN MID-DECEMBER 2015 THE PROBLEM BEGAN AND I TOOK IT TO THE REPAIR SHOP WHO DIAGNOSED THE PROBLEM. HOWEVER, BMW SAYS THAT SINCE IT HAS BEEN MORE THAN 2 YEARS SINCE THE RECALL, THEY WILL NOT REPAIR THE PROBLEM AT NO CHARGE. THE BRAKE ISSUE WAS NOTED TO BE A SAFETY ISSUE WHICH COULD RESULT IN A TRAFFIC CRASH DUE TO LOSS OF POWER ASSIST IN BRAKING. SINCE I NEVER RECEIVED ANY NOTICE OF THE SAFETY RECALL, I BELIEVE BMW SHOULD PAY FOR THE NECESSARY REPAIRS TO MY VEHICLE TO RETURN IT TO SAFE OPERATION.
ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)December 11, 2015
THE FIRST OCCURRENCE WAS NOVEMBER 15 2015. THE SHUT DOWN HAPPENS INTERMITTENTLY WITHOUT WARNING. AFTER SITTING 24 HOURS, THE VEHICLE REBOOTS AND WILL START - IT IS THEN GOOD FOR 7 DAYS UNTIL IT HAPPENS AGAIN. SEVERAL REPAIR SHOPS HAVE DIAGNOSED, BUT CANNOT IDENTIFY/DUPLICATE PROBLEM. BATTERY REPLACED, BUT DID NOT REMEDY ISSUE. FIRST OCCURRENCE, VEHICLE WAS AT COMPLETE STOP - VARIOUS MESSAGES ON NAV SCREEN (WARNINGS: TRANSMISSION MALFUNCTION, WARNED IF VEHICLE IS TURNED OFF, WILL NOT START AGAIN); ON DASH ALL LIGHTS WERE ILLUMINATED. TURNED VEHICLE OFF, DID NOT START AGAIN, AS NOTED ON NAV SCREEN. NEXT DAY, STARTED WITH NO PROBLEM. TOWED TO SHOP, BUT COULD NOT DUPLICATE. DROVE ONE WEEK, THEN PARK BRAKE CAME ON. NEXT DAY, SAME ALERTS-THIS TIME WHILE DRIVING. DID NOT RESTART AFTER TURNING OFF. WAS ABLE TO START AFTER 24 HOURS, BUT COULD ONLY DRIVE A FEW FEET BEFORE TOTALLY SHUTTING DOWN IN MIDDLE OF THE STREET WHILE MAKE A U TURN. TOWED TO SHOP THAT NIGHT. NEXT MORNING, SHOP COULD NOT DUPLICATE, AS VEHICLE RAN SMOOTHLY. FOLLOWING WEEK, RETURNED TO SHOP FOR FURTHER TESTING. BATTERY REPLACED AND REGISTERED. WHEN PICKING UP VEHICLE, NOTICED NAV SCREEN WAS BLACK, WOULD NOT ILLUMINATE. 4 DAYS LATER, IT CAME ON, BUT WENT OUT AGAIN THE FOLLOWING DAY. THE NEXT DAY, ENGINE SHUT DOWN ON INTERSTATE. WHILE WAITING FOR TOW, WIPERS CAME ON, DOOR LOCKS AND WINDOWS WOULD NOT WORK. COULD NOT ROLL DOWN WINDOW OR OPEN DOOR TO TALK TO SAFETY PATROL. PATROL JUMP STARTED VEHICLE. IT WAS LATER TOWED TO DEALER (WHERE PURCHASED). NAV SCREEN IS STILL BLACK, DVD AND CD DO NOT WORK (CD CHANGER SPITS OUT CDS). SHIFTS VERY HARD BETWEEN GEARS. I AM VERY AFRAID TO DRIVE THIS VEHICLE, AS IT CUTS OFF INTERMITTENTLY AND WITHOUT NOTICE. HOWEVER, I HAVE NO CHOICE, AS I RECENTLY PURCHASED IT IN AUGUST 2015; AND I HAVE TOO MUCH NEGATIVE EQUITY TO TRADE IT FOR ANOTHER VEHICLE.
SUSPENSION,ENGINEDecember 4, 2015
I PURCHASED A 2008 BMW X-5 WITH 50,000 MILES ON THE ODOMETER. I WAS SHOWN PROOF FROM THE USED CAR DEALERSHIP THAT THE VEHICLE HAD ONLY ONE PRIOR OWNER, A FEMALE IN HER MID 50'S. ALTHOUGH THE VEHICLE WAS IMMACULATE AND LOOKED BRAND NEW, IT NEEDED A NEW RIGHT REAR AIR SUSPENSION BAG 3 MONTHS AFTER THE PURCHASE AND STARTED LEAKING OIL. SINCE PURCHASING THE VEHICLE IN 2012 I HAVE CONTINUED TO TAKE THE VEHICLE BACK TO THE SAME DEALERSHIP AT WHICH TIME THEY CLEAN THE OIL UNDERNEATH, REMOVE GASKETS AND BOLTS AND REASSEMBLE EVERYTHING TO INCLUDE USING GENEROUS AMOUNTS OF SILICONE. I RECENTLY TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THE OWNER DID HIS USUAL "PATCH JOB" BUT HE SAID THIS ISN'T WORKING ANYMORE AND THAT THE OIL LEAK IS ACTUALLY COMING FROM A FAILED GASKET THAT IS NOT ACCESSIBLE WITHOUT REMOVING THE MOTOR TO THE TUNE OF $6,000 OR MORE. THE OWNER OF THE DEALERSHIP FURTHER MENTIONED THAT THE LEFT REAR AIR SUSPENSION BAG HAS FAILED AND NEEDS TO BE REPLACED, AS THE CAR SITS OFF CAMBER WHILE PARKED. THE MOST IMPORTANT THING IS THAT MY VEHICLE HAD ONE OWNER, A MIDDLE AGED FEMALE, MY WIFE DRIVES THE CAR TO THE SUPERMARKET AND KIDS SCHOOL, NOT THE RACE TRACK SO THE FAILED GASKET IS CLEARLY NOT THE RESULT OF ABUSIVE DRIVING, RATHER A MANUFACTURERS DEFECT. ACCORDING TO THE OWNER OF THE DEALERSHIP, THE 4.8 LITER V-8 IN MY 2008 X-5 HAS BEEN RECALLED FOR THE SAME PROBLEM IN THE BMW 5,6 AND 7 SERIES. I AM WONDERING IF AND WHEN THEIR MIGHT BE A RECALL ON THE X-5'S, AS I DO NOT HAVE THE MONEY TO REPLACE THE VEHICLE, YET I CANNOT AFFORD TO PAY $6,000 + TO FIX THE PROBLEM. I HAVE TALKED WITH A LOT OF PEOPLE BOTH IN AND OUT OF THE CAR INDUSTRY AND THE CONSENSUS IS GROWING STRONGER AND STRONGER THAT BMW USES FAULTY GASKETS ON PURPOSE TO MAKE THEIR MONEY ON THE SERVICE END. BMW, THE ULTIMATE "SERVICING MACHINE." MY 2003 FORD EXPLORER, 218,000 MILES HAS NEVER HAD AN ISSUE?
EXTERIOR LIGHTINGDecember 2, 2015
I WAS TOLD BY THE BMW DEALER, MY DRIVER SIDE REAR BRAKE BULB SOCKET IS MELTED TO THE HOUSING BECAUSE OF THE BULB HEATING UP AND I NEED TO REPLACE BOTH SIDES HOUSING, THE BULB CAN NOT BE REMOVED BECAUSE THE SOCKET IS MELTED TO THE HOUSING. I CAN NOT EVEN CHANGE MY BLOWN BULB AND IT IS GIVEN ME A BLOWN BULB SIGNAL ON MY DASH BOARD?
ENGINEDecember 1, 2015
MY 2008 X5 3.0SI STARTED JUST OUT OF THE BLUE TO HAVE THIS SUPER LOUD FAN NOISE WHILE DRIVING IN TOWN TO PICK UP MY KIDS. IT WAS NOT EVEN HOT OUTSIDE SO I WAS WONDERING WHAT'S WRONG WITH IT. ALSO GOT THE WATER OVERHEATING WARNING. BROUGHT THE CAR TO THE DEALER AND IT WAS DETERMINED THAT THE WATER PUMP WAS FAULTY. COST ME ALMOST $1400.00 AND THE CAR HAD ONLY 37000 MILES ON THE CLOCK. WHY IS THERE NO RECALL FOR THE 2008 6CYLINDER ENGINE?
ELECTRICAL SYSTEM,ENGINENovember 30, 2015
ENGINE STALLED AT TRAFFIC LIGHT. UNABLE TO RESTART CAR. EVERYTHING COMPLETELY LOCKED DOWN. CAR HAD TO BE TOWED.
FUEL/PROPULSION SYSTEMNovember 22, 2015
THE CAR WOULD NOT STARTOR STALL AT THE TRAFFIC LIGHT
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEMNovember 18, 2015
IN OCTOBER OF 2015 WHILE MAKING A RIGHT TURN VERY SLOWLY INTO A ONE LANE DRIVE THRU, MY BMW X5 ACCELERATED CLIMBED UP A 2 FOOT WALL THAT WAS ON THE DRIVERS SIDE RODE THE FRONT DRIVERS SIDE WHEEL UPON THE WALL. I TRIED TO BREAK AND PULL THE HAND BRAKE THE CAR WOULD NOT STOP. I TURNED THE STEERING WHEEL TO THE RIGHT THE CAR HOPPED OFF THE WALL ON TO THE GROUND AND I TURNED OFF THE CAR. THE CAR JUST ACCELERATED SO FAST AND HARD MY SISTER AND I COULD NOT BELIEVE HOW IT CLIMBED THE TILE WALL WITH ONE WHEEL AND CAME DOWN TO THE GROUND. NOW I HAD JUST GOT THE CAR BACK FROM THE DEALERSHIP 5 DAYS EARLIER WHEN THEY REPLACED THE WATER PUMP AND REPLACED THE 2 FRONT TIRES AND DID A WHEEL ALIGNMENT A $2500.00 JOB. IT WAS VERY SCARY LUCKILY THERE WAS NO PEOPLE OR ANOTHER CAR CLOSE BY. I IMMEDIATELY CALLED THE DEALERSHIP AND TOOK IT IN THE NEXT MORNING. I EXPLAINED WHAT HAPPENED I FELT THAT THE CAR HAD A MALFUNCTION WITH THE ACCELERATOR IT MADE THE CAR GO SO FAST AND HARD. IT WASN'T JUST A CRASH INTO THE WALL IT CLIMBED THE WALL. OF COURSE BMW SAID THE ENGINEER SAID THERE IS NOTHING WRONG WITH THE BRAKES OR DRIVE SHAFT? WHAT GETS TO ME IS THAT I JUST GOT THE CAR BACK FROM THE LOCAL DEALERSHIP. I FEEL LIKE THE POWER OF THE VEHICLE WAS SO STRONG AND POWERFUL THERE WAS NO WAY THAT IT COULD HOP ON THE WALL LIKE THAT AND NOT JUST CRASH STRAIGHT INTO THE WALL. OH SIDE NOTE THE VERY NEXT MORNING 10-12-2015 MY SISTER HEARD ON ABC MORNING NEWS THAT A BMW SUV JUST RAN INTO A GLASS WINDOW AT A STORE THE CAR ACCELERATED ON IT'S OWN!
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPEROctober 31, 2015
ELECTRICAL WIRING INSULATION/SHEATHING WITHIN THE HEADLIGHT UNIT/HOUSING IS SHOWING SIGNS OF AND OR OUTRIGHT DETERIORATION WHICH IN TURN EXPOSES BARE WIRES WITHIN THE HEADLIGHT HOUSING. AT THIS POINT, THE DAYTIME RUNNING LAMPS HAVE BEEN THE ONLY EFFECTED LIGHTS BUT THE WIRES FOR THE HEADLIGHTS ARE ALSO NOTICEABLY TROUBLED. THE ISSUE IS NOT SPEED, MOVEMENT OR AREA DEPENDENT. FOR FURTHER REFERENCE, I WILL PROVIDE A LINK TO AN OWNER'S FORUM DETAILING OTHER'S DILEMMAS DUE TO THIS EXACT ISSUE: HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=798640 I LOOK FORWARD TO A RESPONSE.
SERVICE BRAKESSeptember 16, 2015
STARTED THE CAR AND GOT "PARKING BRAKE MALFUNCTION" MESSAGE. THE PARKING BRAKE COULD NOT BE DISENGAGED AND CAR COULDN'T MOVE. FOLLOWED INSTRUCTION TO RELEASE THE PARKING BRAKE SO THE CAR CAN BE MOVED. THE CAR IS MOVABLE AFTER THAT, BUT THE PARKING BRAKE NO LONGER WORKED.
ENGINEAugust 25, 2015
CAR STALLED AND THE MESSAGE APPEARED ON THE DASH BOARD "ENGINE TOO HOT. PULL OVER AND CONTACT BMW REPRESENTATIVE". THE ISSUE IS THE WATER PUMP GOING BAD CAUSING ENGINE TO BECOME HOT. THE DEALER IS SAYING THAT A NEW WATER PUMP IS REQUIRED.
SERVICE BRAKESJune 17, 2015
WHILE DRIVING THE BRAKE PEDAL BECAME INOPERABLE. IT WAS VERY DIFFICULT TO PRESS THE PEDAL TO GET THE VEHICLE TO SLOW DOWN AND IMPOSSIBLE TO GET IT TO STOP WITHOUT ADDING COMPLETE PRESSURE. WE HAD TO SHIFT THE VEHICLE DOWN TO 1 LOW MANUAL TRANSMISSION TO SLOW DOWN ENOUGH TO STOP COMPLETELY. FROM THAT POINT, THE BRAKE PEDAL DID NOT WORK AT ALL SO THE VEHICLE IS INOPERABLE DUE TO SAFETY REASONS. I CHECKED FOR RECALL'S AND MY MODEL YEAR WAS RECALLED FOR THIS EXACT PROBLEM, HOWEVER I DO NOT HAVE A V8 ENGINE, SO BMW IS STATING I DO NOT QUALIFY FOR A RECALL. IT'S THE SAME PART, THE VACUUM ASSIST BRAKING SYSTEM. SEE ATTACHED RECALL NUMBER: NHTSA VEHICLE SAFETY RECALLS ________________________________________ RECALL NUMBER: 13V045000 RECALL DATE: 02/07/2013 COMPONENT: SERVICE BRAKES, HYDRAULIC:POWER ASSIST PROBLEM SUMMARY: BMW IS RECALLING CERTAIN MODEL YEAR 2007-2010 X5 SAV VEHICLES, MANUFACTURED SEPTEMBER 12, 2006, THROUGH MARCH 18, 2010 AND EQUIPPED WITH AN 8-CYLINDER ENGINE. THE BRAKE VACUUM PUMP MAY LEAK A SMALL AMOUNT OF LUBRICATING OIL INTO THE HOSE. THE CONTAMINATION COULD RESULT IN A LOSS OF POWER ASSIST BRAKING. CONSEQUENCE: THE LOSS OF POWER ASSIST IN BRAKING COULD INCREASE STOPPING DISTANCE AND LEAD TO A VEHICLE CRASH. WHAT OWNERS SHOULD DO: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE BRAKE VACUUM LINE WITH ONE THAT CONTAINS A CHECK VALVE, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MARCH 2013. OWNERS MAY CALL BMW AT 1-800-525-7417 OR EMAIL BMW AT CUSTOMERRELATIONS@BMWUSA.COM.
EXTERIOR LIGHTINGJune 16, 2015
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT THE HEADLIGHT ASSEMBLY WIRES WERE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
ENGINEMay 28, 2015
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. AFTER RESTARTING THE VEHICLE, A RUMBLING NOISE WAS HEARD COMING FROM THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 47,000.
ELECTRICAL SYSTEM,SERVICE BRAKESMay 26, 2015
THE REAR BRAKE LIGHTS MOUNTED IN THE TAILGATE FAILED. THIS IS DUE TO A KNOWN FAULT ON THE E70 MODEL, WHERE THE POOR QUALITY SEALANT AND METHOD USED TO PREVENT THE INGRESS OF WATER INTO THE LAMP HOUSING FAILS. THIS LEADS TO CORROSION OF THE CONNECTOR HOUSINGS AND THE FAILURE OF THE UNIT WHICH MUST BE REPLACED IN ITS ENTIRITY AT GREAT COST. AS BMW ARE AWARE OF THIS HAPPENING (INDEED THEY ISSUED A SERVICE BULLETIN ADMITTING SAME ) SI B 63 11 10 AND THE ITEM IS A SAFETY COMPONENT, I FEEL THE CARS SHOULD BE RECALLED AND THE WORK UNDERTAKEN AT THE COST OF BMW AND NOT THE UNFORTUNATE OWNERS. THEY SHOULD AT THE VERY LEAST, REPLACE THE SEALS WITH THE UPDATED ITEM (A NEOPRENE GASKET RATHER THAN SOMETHING RESEMBLING BATHROOM CAULK) AT THE NEXT SHEDULED SERVICE BEFORE THE DRIVER FINDS THEMSELVES WITH TWO FAILED BRAKE LIGHT UNITS?
ELECTRICAL SYSTEM,ENGINEApril 21, 2015
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
ENGINEApril 8, 2015
MY WIFE WAS DRIVING TO PICK UP MY SON FROM SCHOOL AND SHE NOTICED A LOUD HUMMING NOISE AFTER ABOUT 15 MINUTES INTO THE DRIVE. THE RADIATOR FAN KICKED IN BECAUSE THE ENGINE COOLANT GOT ABOVE A CERTAIN TEMPERATURE. AFTER 10 MINUTES THE WARNING LABEL POPPED UP TO STOP AS SOON AS POSSIBLE DUE TO COOLANT TEMPERATURE HIGH. ALSO NO HOT AIR WAS COMING FROM THE HEATER. MY SUSPICION THAT THE ELECTRIC WATER PUMP WAS FAILED WAS ALSO CONFIRMED BY MY DEALER BILLJACOBS OF NAPERVILLE WHICH DID THE REPAIR ON THE 31.MARCH 2015.
AIR BAGS,SEATSFebruary 4, 2015
FRONT PASSENGER SEAT AIRBAG SENSOR FAILURE. *TR
ENGINEFebruary 2, 2015
WARNING CAME ENGINE OVERHEATING STOP AND CALL DEALER.COOLING FAN BLOWING AT FULL SPEED AS IF PLANE HAS STARTED. TOOK TO LOCAL MECHANIC WHO DIAGNOSED WATER PUMP FAILURE AND TOLD AFTER 5 YEARS MAJORITY OF THESE CARS HAVING THIS PROBLEM AND HE HAS REPAIRED MANY OF THEM. *TR
ENGINEJanuary 29, 2015
THE VEHICLE SHAKES, RUNS ROUGH AND TURNS ITSELF OFF WHEN BRAKING/STOPPED AT RED LIGHTS. I HAVE TAKEN THE CAR TO BMW NAPLES AND ANOTHER REPAIR SHOP. THEY REQUESTED I HAVE A TUNE UP AND REPLACE TWO SENSORS WHICH I HAVE DONE. THOUSAND OF DOLLARS LATER AND THE PROBLEM WAS NOT FIXED. NO ONE CAN TELL ME WHAT THE PROBLEM IS. I HAVE RESEARCHED IT ONLINE AND FOUND OTHER PEOPLE ARE HAVING THE SAME PROBLEM WITH THEIR BMW X5. *TR
ENGINEJanuary 26, 2015
TL*THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE MESSAGE 'ENGINE TEMPERATURE HIGH, DRIVE SLOWLY TO COOL THE ENGINE' AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ELECTRIC AUXILIARY PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
AIR BAGS,SEAT BELTSJanuary 11, 2015
BMW PASSENGER SEAT AIRBAG/SEAT RESTRAINT SYSTEM HAS A MALFUNCTION. THE SYSTEM SAYS THERE IS A PROBLEM WITH THE PASSENGER SEAT AND/OR AIRBAG RESTRAINT SYSTEM OR SEATBELT OR BELT TENSIONERS. THERE IS A RED LIGHT ON THE DASH INDICATING FAILURE OF THE SYSTEM. THIS LIGHT COMES AND GOES. SOMETIMES THE LIGHT COMES ON EVEN WHEN NO ONE IS IN THE SEAT. I'VE GOOGLED THIS AND IT SEEMS A LOT OF PEOPLE ARE HAVING THE SAME ISSUE WITH THIS. I'M NOT SURE IF THE AIRBAG IS REALLY EFFECTED OR IF IT IS A SENSOR MALFUNCTION. I SEE THERE ARE SIMILAR COMPLAINTS LISTED HERE FOR THIS SAME ISSUE. *TR
EXTERIOR LIGHTINGDecember 2, 2014
A BRAKE LAMP MALFUNCTION LIGHT CAME ON THE DASH BOARD FOR THE RIGHT TAIL LIGHT, THE MECHANIC OPENED THE PANEL TO REPLACE THE BULBS BUT FOUND THAT THE BRAKE LIGHT HOUSING WAS BURNED AND MELTED AND NEEDED TO BE REPLACED. AFTER LOOKING OVER OTHER LIGHTENING COMPLAINTS, IT SEEMS AS THOUGH THIS IS A COMMON ISSUE WITH THE 2008 BMW X5 AND A POTENTIAL FIRE HAZARD. IT IS ALSO EXPENSIVE TO REPLACE, MY MECHANIC IS QUOTING OVER $600 FOR ONE SIDE AND I FEAR I WILL HAVE AN ISSUE WITH THE OTHER SIDE. THIS SHOULD BE ADDRESSED BY BMW BEFORE THERE ARE ANY FIRES AS A RESULT OF THE DEFECTIVE TAIL LIGHT HOUSING. *JS
SUSPENSION,TIRESNovember 11, 2014
THE LOSS OF AIR PRESSURE IS CREATING A POSSIBLE CONTROL ISSUE IF IT FAILS AT HIGHER SPEEDS. IT DEFLATES AT NIGHT WHEN NOT IN USE BUT IF IT OCCURS WHILE DRIVING THEN IS THE QUESTION OF SAFETY. *TR
AIR BAGS,ENGINEOctober 29, 2014
I HAD ALREADY SUBMITTED A COMPLAINT UNDER 10586821 DUE TO THE RADIATOR BUT DID NOT INCLUDE THAT THE MECHANIC SAID THAT THE REASON THAT RADIATOR WENT OUT WAS BECAUSE OF THE MALFUNCTION OF THE WATER PUMP WHICH I ALSO HAD TO REPLACE. I WAS TOLD TO AMEND THE COMPLAINT ONCE RECEIVED BUT I NEVER RECEIVED ANYTHING IN THE MAIL. BMW KNOWS THAT THERE IS A PROBLEM AND REFUSES TO FIX IT. ALSO THE PASSENGER AIRBAG INDICATOR HAS BEEN ON FOR OVER A YEAR. I WAS TOLD THAT I WOULD HAVE TO REMOVE AND HAVE THE AIRBAGS AND SENSORS REPLACE. WHAT IS THE PURPOSE OF HAVING SOMETHING THAT IS SUPPOSE TO BE FOR SAFETY BUT IT'S MALFUNCTIONING. THEREFORE I HAVE AIRBAGS THAT ARE NOT GOING TO PROTECT ANYONE IN THE COURSE OF AN ACCIDENT. THIS IS ALSO A COMMON PROBLEM WITH BMW. THIS IS NOT AN AGE OF CAR ITEM BECAUSE I HAD LESS THAN 40,000 MILES WHEN THE INDICATOR CAME ON. *TR
AIR BAGS,SEAT BELTS,SEATSOctober 26, 2014
MY SON LEAN FORWARD AND TURNED LEFT TO GRAB AN ITEM FROM MY DAUGHTER IN THE BACK SEAT. ALL OF THE SUDDEN THE PASSENGER SAFETY RESTRAINT SYSTEM MALFUNCTION LIGHT CAME ON. NOW IT COMES ON CONTINUOUSLY WHEN A FRONT SEAT PASSENGER MOVES SLIGHTLY. I RESEARCHED ONLINE AND NOTED THAT RECALL HAS BEEN DONE FOR NUMEROUS BMW CARS, BUT JUST NOT MY YEAR MODEL. I BELIEVE THIS IS MANUFACTURE DEFECT AND THEY SHOULD FIX IT. *TR
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMOctober 15, 2014
ALL 6 FUEL INJECTORS FAILED. CAR LOST POWER WHILE DRIVING ON 3 SEPARATE OCCASIONS. *TR
ELECTRICAL SYSTEM,ENGINESeptember 10, 2014
WHILE DRIVING ON INTERSTATE 95 IN PHILADELPHIA PENNSYLVANIA JUST NORTH OF THE AIRPORT MY VEHICLE SIMPLY SHUT OFF IN POST GAME RUSH HOUR TRAFFIC. THE ENGINE STOPPED RUNNING AND THE POWER STEERING AND POWER BRAKES FAILED. IT WAS NOTHING SHORT OF A MIRACLE THAT ME AND MY SON WERE NOT HARMED AND THAT WE WERE ABLE TO MUSCLE TO CAR OFF THE ROAD. THIS CAR HAD 66,000 MILES ON THE ODOMETER AND ACCORDING TO BMW, AFTER MY CALL, WAS NOT PART OF THE 2008 X5'S VOLUNTARY RECALL FOR THIS MODEL YEAR WITH NORMALLY ASPIRATED IN-LINE 6 CYLINDER ENGINES TO REPLACE THE LOW- PRESSURE FUEL PUMPS. INTERESTINGLY, IN THE BMW PRESS RELEASE DATED OCTOBER 26, 2010 - 1130 AM EDT THEY STATED THAT THEY HAD NOTIFIED THE NTSBA THAT THESE PUMPS FAIL ON MY MAKE AND MODEL OF WHICH THEY RECALLED 20,800 CARS, THE ENGINE WILL STOP RUNNING AND THE DRIVER WILL LOSE POWER ASSIST FOR THE STEERING AND BRAKES. WOW, AT 50 MPH ON A SUPER HIGHWAY THAT WAS A NIGHTMARE AND EXTREMELY DANGEROUS. *TR
POWER TRAINAugust 22, 2014
I WAS TRAVELING ON I-78 EAST IN PENNSYLVANIA, APPROACHING EXIT 59, AND SUDDENLY THE CAR JERKED AND BEGAN TO DECELERATE. AT THAT TIME MY SPEED WAS 40 MPH. THAT PART OF THE INTERSTATE IS PRETTY MUCH UPHILL, THAT'S WHY I WAS DRIVING AT A REDUCED SPEED. WHEN I PRESSED DOWN ON THE GAS PEDAL A LITTLE MORE THAT'S WHEN THE TRANSMISSION MALFUNCTION WARNING LIGHT APPEARED. I IMMEDIATELY PULLED OFF ONTO THE SHOULDER. I HAD MY CAR TOWED TO THE NEAREST BMW DEALERSHIP AND WAS TOLD A NEW TRANSMISSION WILL COST ME $7,776.45 EXCLUDING LABOR AND TAXES. IT'S BAFFLING THAT AN X5 WITH 73K MILES WOULD NEED A TRANSMISSION THAT SOON. *TR
EXTERIOR LIGHTINGAugust 20, 2014
I HAD THE LIGHT BULB SENSOR ILLUMINATE IN MY CAR. I BROUGHT THE CAR TO THE LOCAL BMW DEALER FOR LIGHT BULB REPLACEMENT. THE REAR PARKING BRAKE LENSES ARE FUSED TO THE PARKING BRAKE LIGHT BULBS. THE LIGHT BULB CAN NOT BE REMOVED. THERE IS A POSSIBILITY OF THIS LENS CATCHING ON FIRE THERE ARE MARKS ON THE LENS COVER THAT SHOWS THIS. I SPOKE TO BMW NORTH AMERICA AND THEY WOULD NOT REPLACE. THIS IS A SAFETY ISSUE IT COULD CATCH ON FIRE. I CAN NOT REPLACE THE BULB WITHOUT REPLACING BOTH LENSES. MY CAR WILL NOW NOT PASS INSPECTION IN MY STATE DUE TO THIS ISSUE.. *TR
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINEAugust 17, 2014
ON A RECENT RIDE HOME FROM VACATION (SUMMER 2014), MY FAMILY AND I HAD TO ENDURE OUR 2008 BMW X5 STALLED OUT AND SLOWED TO ABOUT 30 MPH ON INTERSTATE 95. THERE WERE NO WARNINGS OF A POTENTIAL PROBLEM OR ANY UPCOMING MAINTENANCE NEEDED. THE INFORMATION SCREEN STATED CRUISE CONTROL/ENGINE MALFUNCTION. WE WERE EXTREMELY SURPRISED, OVERLY ALARMED AND FRIGHTENED AS THIS WAS A DANGEROUS AND UNSAFE EVENT. WE WERE NOT USING AND HAVE NEVER USED THE CRUISE CONTROL. MY FAMILY WAS SCARED OF THIS UNSAFE ORDEAL BUT THANK GOD, NO ONE WAS INJURED. AFTER RESEARCHING THESE CONDITIONS, WE FOUND THIS SIMILAR INCIDENT OCCUR TO MANY OTHER X5 BMW OWNERS AND DATE BACK AS FAR AS 2001. THIS THROTTLE BODY DEFECT IS A SAFETY ISSUE AND CAN CAUSE BODILY HARM OR DEATH. IF THIS CAR DECREASES IN POWER, ESPECIALLY ON AN INTERSTATE, SERIOUS AND DEADLY ACCIDENTS CAN OCCUR. QUITE INTERESTING IS THAT THIS SAME DIAGNOSIS WAS IDENTIFIED WITH PREVIOUS OWNERS WHO'VE ONLY OWNED THEIR VEHICLES LESS THAN A YEAR. RESEARCH SHOWS THIS CONDITION HAS BEEN AN ISSUE FOR THE PAST 10 YEARS AND BMW HAS NOT ACKNOWLEDGED, RECALLED AND CORRECTED THE PROBLEM. MY 2008 BMW X5 HAS ABOUT 52,000 AND RECEIVE REGULAR MAINTENANCE ON TIME AND AS REQUIRED. MORE IMPORTANT, THE DAY BEFORE THE INCIDENT WE CHECKED THE VEHICLE SYSTEM CHECK AND ALL SYSTEMS WERE "OK." AND TWO DAYS LATER, THE CAR SHUT DOWN WITH NO WARNING. MY CAR WAS TAKEN TO NORTHWEST BMW IN OWINGS MILLS WHO DIAGNOSED THE PROBLEM AS A THROTTLE BODY DEFECT. *TR
ELECTRICAL SYSTEM,ENGINEAugust 7, 2014
THE 2008 X5 3.0L STARTED TO SOUND LIKE A JET ENGINE WITH THE SUPER LOUD FAN NOISE. I THOUGHT THE CAR WAS GOING TO BLOW UP. TOOK THE CAR IN FOR REPAIR, AND LUCKILY THE ENGINE HADN'T OVERHEATED YET. THEY FOUND THAT THE WATER PUMP WAS FAULTY, WHICH CAUSED THE WIRING TO BURN OUT, AND OBSERVED OIL LEAKAGE NEAR ENGINE. IF I HAD DRIVEN THE CAR ANY MORE, IT WOULD HAVE CAUSED SIGNIFICANT DAMAGE TO THE ENGINE OF THE VEHICLE. BMW SERVICE CENTER TOLD ME THAT I HAVE TO REPLACE THE WATER PUMP, THERMOSTAT, AND OTHER PARTS INCLUDING GASKET SOMETHING. THANK YOU. *TR
AIR BAGS,SEAT BELTSAugust 5, 2014
I GET THE SEAT BELT ON LIGHT AND SOMETHING SIMILAR TO THAT BUT WITH THE AIRBAG LIGHT ON. THIS IS ONLY ON THE FRONT PASSENGER SIDE. NO PASSENGER BUT LIGHT IS ON WITH THE CHIME AS WELL. *TR
ENGINEJuly 22, 2014
MY BMW OCCASIONALLY STALLS AT A LOW SPEED AFTER A BRAKE OR IN A TURN. THE ENGINE IS QUIETLY OFF AND THE ENGINE LIGHT IS ON. WHEN I RESTART THE ENGINE, THE ENGINE LIGHT IS OFF AND IT DRIVES NORMAL. IT LOOKS LIKE A MINOR PROBLEM, BUT CAN BE HAZARDOUS. AT ONE TIME, MY CAR STALLED AFTER I MADE A BRAKE AND STARTED TO TURN. SUDDENLY I FEEL THE STEER WHEEL IS LOCKED AND I LOST SOME BRAKE FORCE. I ALMOST CRASHED INTO THE BRICK FENCE AT THE SIDE OF THE ROAD. IT WAS REALLY SCARY. I THINK IT COULD BE EVEN MORE DANGEROUS IF IT HAPPEN IN CERTAIN CIRCUMSTANCES, FOR EXAMPLE, BRAKE BEFORE ENTERING A HIGHWAY, SLOW TURNING ON A BRIDGE. I'VE SENT MY CAR TO THE DEALER AND THEY TRACED NO ERROR AND PROBLEMS, AND ASK ME TO DRIVE UNTIL THE PROBLEM BECOME MORE OBVIOUS. I WOULDN'T DO THIS BECAUSE WITH THIS PROBLEM THE CAR MAY BECOME A KILLING MACHINE FOR MYSELF AND OTHER PEOPLE ON THE ROAD. I DO HOPE YOU CAN HELP ME TO CONTACT BMW TO FIND A SOLUTION. *TR
POWER TRAIN,ELECTRICAL SYSTEMJuly 2, 2014
ON OR ABOUT MAY 2013 I WAS TRAVELING AT 60MPH ON THE FREEWAY WHEN SUDDENLY I HEARD A LOUD BANG SOUND AND MY VEHICLE CAME TO AN AUTOMATIC STOP. SCARED AS VEHICLE BEHIND ME SCREECHED AND TURN AWAY AVOIDING ME. I REMAINED IN THE MIDDLE OF THE ROAD FOR APPROXIMATELY 30 MINUTES BEFORE THE VEHICLE RESTARTED AND I TRAVELED FEARFULLY TO COMPLETE MY ASSIGNMENT. SAME DAY ON MY RETURN HOME VEHICLE STOPPED ABOUT 3 TIMES BUT I DROVE STRAIGHT TO DEALERSHIP. WITHOUT INSPECTING MY VEHICLE I WAS TOLD MY ALTERNATOR AND BATTERY WAS GONE. I WAS QUOTED VERY HIGH AMOUNT BUT SOMETHING TOLD ME A BAD ALTERNATOR AND BATTERY WOULD NOT START A VEHICLE SO I OFFERED TO TAKE MY VEHICLE HOME. MY VEHICLE STAYED HOME FOR ABOUT 4 MONTHS WITHOUT USE ONLY WARM UPS REVERSE AND PARK. I DID EXTENSIVE RESEARCH TO AVOID THE FRIVOLOUS AMOUNT THE DEALERS QUOTED AND FOUND THAT THE INTEGRATED MODULE (IVM) WAS BAD. I GOT IT FOR $144 AND REPLACED IT AND PROBLEM WAS FIXED AFTER 4 MONTHS. UNTIL APRIL 2014 I DROVE THE OUT TO WORK AND BARELY TWO MILES AWAY FROM HOME I STOPPED AT A TRAFFIC LIGHT AND WHEN RELEASED THE VEHICLE SOUNDED A HUGE BANGED SOUND THIS WITH TRANSMISSION MALFUNCTION LIGHT ACTIVE BRAKE LIGHTS AND SEVERAL OTHER LIGHTS ON DASH BOARD. ONCE AGAIN I SURVIVED BEING RAN OVER IN THE EARLY MORNING RUSH. TOOK VEHICLE TO BMW DEALERSHIP. TOLD GEAR SHIFTER WAS BAD AND REPLACED FOR $915 AND THEREAFTER I RECEIVED A CALL THE TRANSMISSION WAS OUT. I WAS ADVISED COST WILL BE $15000 THEN LATER THAT IT CANNOT BE FIXED AND ADVICE TO SALE IT AS IS TO SOME GUY. I OWE $17900 ON VEHICLE. CALLED BMW NORTH AMERICA TO COMPLAIN WAS TOLD NEW TRANSMISSION COST $9200 AND I'M ASKED TO PAY $7400 BEST DEAL. THERE'S NO REASON FOR TRANSMISSION ON 2008 TO GO OUT. SINCE DEALERS TOOK MY CAR THEY GAVE ME A RENTAL FOR 4 DAYS AND TOOK IT FROM ME BUT KEPT MY VEHICLE FOR ADDITIONAL 2 WEEKS AND ARE STILL HOLDING IT CALLING TO ACCEPT DEAL. *TR
AIR BAGSJune 27, 2014
TRAVELING ON EXPRESSWAY AT APPROX 60 MPH COLLIDED WITH A VEHICLE HITTING HIM ON REAR. I SUSTAINED INJURY TO MY CHEST AS A RESULT OF IMPACT AGAINST THE STEERING WHEEL BECAUSE THE AIRBAG DIDN'T DEPLOY. I LEARNED THAT BMW HAS RECALLED AIRBAGS ON SEVERAL MODELS AND BELIEVE THE 2008 X5S SHOULD BE INCLUDED IN THE RECALL. MY VEHICLE IS AT A COLLISION CENTER BUT I CAN MAKE IT AVAILABLE IN CASE NHTSA EXPERTS WOULD LIKE TO INVESTIGATE IF AIRBAG SENSORS ARE WORKING PROPERLY ON THIS MODEL. IF INDEED THE AIRBAGS ON THE 2008 BMW X 5S ARE NOT WORKING PROPERLY, I'D LIKE FOR THE MANUFACTURER TO CREATE PUBLIC AWARENESS TO PREVENT ANY SERIOUS INJURIES AND/OR FATALITIES FROM HAPPENING. *TR
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINEJune 2, 2014
WHEN I WAS DRIVING AROUND 30 MPH AND ABOUT TO MERGE ONTO THE HIGHWAY, AN ORANGE WARNING SIGN CAME UP THAT THE ENGINE WAS OVERHEATING AND THEN IMMEDIATELY AFTERWARD A RED SIGN CAME UP STATING THAT THE ENGINE WAS OVERHEATED AND I COULD HEAR THE LOUD NOISE FROM THE FAN. IMMEDIATELY AFTER THAT THE VEHICLE STALLED AND I HAD TO PULL OVER TO THE SHOULDER. I WAITED FOR ABOUT 15 MIN. AND WHEN I RESTARTED THE VEHICLE, THE FAN WAS STILL LOUD AND THE RED ENGINE OVERHEATED SIGN CAME UP AGAIN. I THEN HAD THE VEHICLE TOWED TO A REPAIR FACILITY. THEY DIAGNOSED THE ISSUE AS A DEFECTIVE ELECTRIC WATER PUMP AND SAID THAT THE WATER PUMP AND THERMOSTAT NEED TO BE REPLACED. THE ESTIMATE FOR REPAIR INCLUDING PARTS AND LABOR IS AROUND $1700.00. THE VEHICLE IS BEYOND THE 4 YEAR, 50000 MILES WARRANTY AND APPARENTLY THERE ARE NO RECALLS FOR THIS ISSUE. SEARCHING THE INTERNET, I AM SEEING NUMEROUS COMPLAINTS FROM 2008 BMW X5 OWNERS WHO EXPERIENCED THIS EXACT SAME ISSUE AND HAD THE SAME DIAGNOSIS. THIS IS A VERY SERIOUS SAFETY ISSUE - WHEN DRIVING ON A BUSY HIGHWAY AND SUDDENLY LOSING ALL POWER IN THE VEHICLE, VERY FEW DRIVERS WOULD BE LUCKY ENOUGH TO PULL OVER SAFELY AND AVOID A SERIOUS ACCIDENT. I REQUEST THAT THE NHTSA CONSIDER THIS SERIOUS SAFETY ISSUE FROM A RECALL PERSPECTIVE DUE TO THE POTENTIAL HARM IT CAN DO TO THE LIVES OF MOTORISTS WHO MAY NOT BE LUCKY ENOUGH TO AVOID A SERIOUS CRASH. I BELIEVE THE MANUFACTURER SHOULD BE HELD ACCOUNTABLE FOR THE BASIC SAFETY OF THE VEHICLE. THEY SHOULD THE NEEDFUL TO HELP OWNERS FIX THE ISSUE PROACTIVELY, BEFORE IT CAUSES HARM TO MORE MOTORISTS. *TR
ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,VEHICLE SPEED CONTROLMay 27, 2014
RIGHT REAR SUNROOF DRAIN DID NOT DRAIN PROPERLY CAUSING ELECTRICAL MALFUNCTION INCLUDING FAILURE OF ALL SAFETY AND DASH GAUGES - (INCLUDING SPEEDOMETER, GAS GAUGE) ON INTERSTATE AT FREEWAY SPEED. REPAIRS EXCEED $1,500.00. *TR
AIR BAGS,SEAT BELTS,SEATSMay 23, 2014
WHEN A PEOPLE SEAT ON THE PASSENGER SEAT, THE LIGHT "AIRBAG OF THE PASSENGER SEAT IS OFF" IS ON. AND THE LED PANEL SHOWS "RESTRAIN SYSTEM MALFUNCTION". I GET MY CAR CHECKED AT THE DEALERSHIP, THEY SAID THIS IS DUE TO THE FAULT OF THE SENSOR IN THE SEAT AND WILL MAKE THE AIRBAG NOT DEPLOY IN AN ACCIDENT. ACTUALLY, THIS PROBLEM HAS BEEN THERE FOR A WHILE BUT ONLY HAPPEN OCCASIONALLY (ONE TIME A MONTH), AND CAN BE SOLVED BY CHANGE SITTING POSITION A LITTLE BIT. WHEN I CHECKED IN THE SERVICE, NOTHING WRONG WAS FOUND. HE SAID THE SAME PROBLEM EXISTS IN OLDER MODELS (E.G. 2005, 2006), WHICH ARE IN THE RECALL LIST OF BMW. BUT MINE IS NOT IN AND I NEED TO PAY $1400 TO GET IT REPAIRED. I THINK THIS IS A REALLY IMPORTANT ISSUE SINCE IT DISABLES THE AIRBAG, WHICH IS THE MOST IMPORTANT SAFETY EQUIPMENT. MY CAR IS IN A VERY GOOD CONDITION AND SERVICED REGULARLY. THERE IS NO REASON IT FAULTS IN SUCH A LOW MILEAGE AND AGE. MANY USERS IN THE BMW FORUM HAS THE SAME ISSUE, BUT IS UNDER RISK OR GOT TO PAY FOR THE REPAIR. I HOPE BMW CAN TAKE CARE OF THIS ISSUE TO RECALL THE CARS THAT ARE POTENTIALLY IN RISK. *TR
ENGINEMay 6, 2014
I WAS DRIVING HOME FROM STORE WHEN THE COOLANT FAN CAME ON AND WOULD NOT GO OFF. DISPLAY STATED THAT THE ENGINE WAS OVER HEATING AND IF IT CONTINUES TAKE IT IN FOR SERVICE. THE NEXT MORNING I TURNED ON THE CAR AND THE SAME THING HAPPENED AND WAS TOLD NOT TO DRIVE THE CAR BECAUSE COULD DAMAGE THE ENGINE. HAD THE CAR TOWED AND WAS TOLD THAT IT WAS THE RADIATOR. WAS TOLD THAT BMW RESIGNED THE RADIATOR THERE FOR THE HOSES HAD TO BE DONE OVER. THERE WAS NEVER ANY OTHER INDICATION PRIOR TO THIS. WAS ON MY WAY DRIVING OUT OF TOWN. LOOKED ONLINE AND IT APPEARS THAT THIS IS A COMMON PROBLEM. THIS SHOULD NOT BE HAPPENING WITH ONLY 46,000 MILES ON THE CAR. I HAVE BEEN THE ORIGINAL OWNER. *TR
ENGINEApril 21, 2014
WHILE DRIVING AT 35 MPH A LOUD NOISE STARTED COMING FROM ENGINE COMPARTMENT, SOUNDED AS IF THE FAN WAS RUNNING AT WARP SPEED. A FEW MILES LATER A WARNING CAME ON STATING ENGINE WAS RUNNING HOT, I PULLED OFF TO THE SIDE OF THE ROAD AND ALLOWED IT TO COOL DOWN. AFTER IT COOLED DOWN I DROVE 2 MORE MILES TO MY OFFICE AND CALLED A TOW TRUCK TO SEND TO BMW DEALERSHIP. BMW INFORMED ME THE ELECTRIC WATER PUMP WENT OUT AND NEED REPLACEMENT AT A COST OF $1400.00. INTERNET SHOWS 38,000 RECALLS OF X-5 FOR WATER PUMP PROBLEM BUT JUST MY LUCK MY CAR IS EXCLUDED. I AM WAITING ON A RESPONSE FROM BMW USA REGARDING MY REQUEST TO HAVE ISSUE COVERED. MY VEHICLE HAS ONLY 40,000 MILES AND WE HAVE ALREADY REPLACED THE FUEL PUMP, THE FUEL PUMP RELAY AND NOW THE WATER PUMP. THIS CAR WAS OVER $70,000 WHEN PURCHASED AND YOU WOULD THINK THEY WOULD STAND BEHIND THEIR PRODUCT. *TR
STRUCTURE,ENGINEApril 21, 2014
I TOOK MY CAR TO THE DEALERSHIP FOR REGULAR MAINTENANCE (OIL CHANGE ETC). THEY FOUND RIGHT SIDE ENGINE MOUNT BOLT BROKEN WHICH CAN CAUSE ADDITIONAL DAMAGE TO THE CAR. THIS WAS REPORTED AS A SAFETY CONCERN. I AM THE SOLE DRIVER AND HAVE NEVER HAD ANY ISSUES OR UNUSUAL ROAD CONDITIONS. I SEARCHED ON INTERNET AND I FOUND A LOT OF COMPLAINTS WITH 2008 BMWS (5 SERIES AS WELL AS 3 SERIES). DEFINITELY SHOULD BE A SAFETY RECALL !!! *TR
SERVICE BRAKES,FUEL/PROPULSION SYSTEMApril 8, 2014
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND ENGAGED INTO LIMP MODE. THE VEHICLE THEN STALLED AS THE PARKING BRAKE AND ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE BRAKING SYSTEM FAILED AND THERE WAS AN XDRIVE MALFUNCTION. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10V518000(FUEL SYSTEM, GASOLINE ) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,150.
POWER TRAIN,ENGINEMarch 28, 2014
I WAS DRIVING MY CAR UNDER NORMAL CONDITIONS, AROUND 40MPH AND ALL OF A SUDDEN I STARTED TO LOOSE THE POWER TO MY CAR TO THE POINT THAT IT SHUT DOWN IN THE MIDDLE OF THE ROAD. I CALLED MY HUSBAND AND THERE WAS NOTHING WE COULD DO TO START THE CAR TO MOVE IT TO THE SIDE. IT HAD TO BE TOWED TO THE DEALERSHIP TO RESET SOME ELECTRONICS AND WAS TOLD ITS A SAFETY ISSUE ON THE CAR. I ASKED THEM TO EXPLAIN TO ME WHAT WOULD HAPPEN IF I WAS ON THE NEW JERSEY TURNPIKE OR STATEN ISLAND EXPRESSWAY OR ROUTE 17 IN NJ WHAT WOULD HAPPEN . NO EXPLANATION WELL I CAN EXPLAIN IT . I WOULD PROBABLY BE REAR ENDED AND CAUSE A PILE UP. I THINK THIS NEEDS TO BE LOOKED INTO. I WONDER HOW MANY TIMES THIS HAS HAPPENED AND THE ACCIDENTS IT HAS CAUSED. *TR
ENGINEMarch 20, 2014
CAR WAS DRIVEN AT 25 MPH. STOPPED AT DESTINATION FOR APPROX 10 MIN. WHEN RESTARTED MADE LOUD BLOWER SOUND BUT KEPT DRIVING AT 25 MPH. AFTER ABOUT 10-15 SECS, MESSAGE CAME THAT " ENGINE IS OVERHEATED AND DRIVE AT MODERATE SPEEDS" . IN ABOUT 10 SECS AFTER THAT, MESSAGE CHANGED TO " ENGINE OVERHEATED, STOP TO LET IT COOL DOWN" . STOPPED IMMEDIATELY. CALLED AN INDEPENDENT MECHANIC WHO ADVISED HAT CAR BE TOWED TO THEIR GARAGE PROBLEM HAS STILL NOT BEEN DIAGNOSED. CAR IS VERY WELL MAINTAINED. *TR
SERVICE BRAKES, HYDRAULICMarch 19, 2014
MY CAR HAS A RECALL REPAIR ABOUT THE BRAKE VACUUM PUMP LEAK. THE DEALER FOUND THE LEAK FROM THE BRAKE VACUUM PUMP BEFORE DID THE RECALL REPAIR, BUT ONLY REPLACED THE BRAKE BOOSTER VACUUM HOSE AND LEAVE THE BRAKE VACUUM PUMP LEAK UNREPAIRED AND QUOTED ME $2800 FOR REPAIRING THE BRAKE VACUUM PUMP LEAK. I CALLED BMW USA CUSTOMER RELATIONS AND WAS TOLD THAT I SHOULD CONTINUE TO TALK TO THE DEALER AND SAID IT'S THE DEALER DECISION. THIS SEEMS NOT RIGHT FOR ME SINCE THE ROOT CAUSE WAS NOT FIXED FOR THE RECALL. PLEASE ADVICE WHAT I SHOULD DO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ELECTRICAL SYSTEM,ENGINEMarch 11, 2014
ON FEBRUARY 15, 2014 AT APPROXIMATELY 10:00 AM, MY 2008 X5 3.0SI HAD AN OVERHEATING ENGINE PROBLEM IN THE MIDDLE OF A BLIZZARD-LIKE CONDITIONS IN THE MOUNTAINS OF NORTH CAROLINA WHERE MY FAMILY AND I WERE VACATIONING. THIS WAS A VERY UNSAFE SITUATION FOR ME, MY WIFE AND THREE YOUNG CHILDREN WHO WERE ACCOMPANYING ME. THE CAR ENTERED INTO A "SAFE MODE", SLOWED DOWN TO ALMOST A COMPLETE HALT, JUST WITH ENOUGH TIME FOR ME TO PULL OFF TO THE SIDE OF A STEEP MOUNTAIN ROAD IN THE MIDDLE OF FREEZING TEMPERATURES. THEN I HAD TO TRY TO FIND A SAFE WAY OUT OF THIS SITUATION. WE HAD TO STAY IN THE CAR FOR SEVERAL HOURS TRYING TO KEEP WARM UNTIL I COULD GET A TOWING SERVICE TO TAKE THE CAR BACK TO THE CLOSEST BMW SERVICE CENTER (85 MILES AWAY) AND FIND A CAR RENTAL SO I COULD GET MY FAMILY TO A SAFE PLACE (I.E. HOME, 115 MILES AWAY). THE SERVICE CENTER FIXED MY CAR AT A COST OF $1,400, AND THEY TRACED THE PROBLEM BACK TO AN ELECTRIC WATER PUMP FAILURE. THIS IS EXTREMELY FRUSTRATING BECAUSE THE VEHICLE HAD MANUFACTURER`S WARRANTY UNTIL BARELY THREE MONTHS AGO, AND THIS EXPENSIVE AND VITAL ENGINE PART FAILS CONVENIENTLY SOON AFTERWARDS. THIS ELECTRIC WATER PUMP OUGHT TO HAVE A LIFE EXPECTANCY OF MORE THAN 6 YEARS/69,000 MILES. IN SHORT, MY FAMILY AND I WERE PUT IN A DANGEROUS SITUATION, AND I HAD TO SPEND MORE THAN $1,800 (INCLUDING TOWING AND CAR RENTAL CHARGES) OUT OF MY POCKET BECAUSE OF A NOTORIOUSLY BAD BMW PART (THE SUBJECT OF NUMEROUS RECALLS AND TECHNICAL SERVICE BULLETINS IN OTHER BMW X5S).
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ENGINEJanuary 30, 2014
TL* THE CONTACT OWNS A 2008 BWI X5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS RECURRING. IN ADDITION, THE CONTACT STATED THAT THE WHEN ACCELERATING, THE VEHICLE WOULD RESIST AND FEEL AS IF IT WAS ATTEMPTING TO STALL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC DIAGNOSED THAT THE EXHAUST SENOR AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 3/28/14*CN THE CONSUMER STATED THE FIRST INCIDENT HAPPENED IN AUGUST 2013, WITH NO WARNING ON THE HIGHWAY. IT WAS DETERMINED THE WATER PUMP FAILED. UPDATED 04/22/14
ELECTRICAL SYSTEM,SERVICE BRAKESJanuary 2, 2014
MY CAR IS STOCK INSIDE MY GARAGE WITH A PARKING BRAKE MALFUNCTION ERROR. THE PARKING BRAKES WILL NOT RELEASE EVEN WHEN I TRIED MANUALLY. I HAD TO TOW THE CAR TO THE DEALER TO FIX THE PROBLEM. I CALLED BMW US BUT THEY TOLD ME THAT THERE ARE NO RECALLS TO FIX THIS COMMON PROBLEM WHICH MANY OWNER ARE COMPLAINING ABOUT. *TR
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGDecember 27, 2013
THE X5 DISPLAYED A DIGITAL MESSAGE ON THE DASH FRONT PANEL STATING: "LEFT BRAKE LIGHT MALFUNCTION". I REMOVED THE PANEL WHERE THE BACK TAIL LIGHTS ARE LOCATED AND FOUND THAT THE DRIVER'S BRAKE LIGHT PLASTIC CARRIER, WHERE THE BULB SITS, WAS BURNT BROWN, MELTED AND CRACKED OPEN. I THEN PROCEEDED TO CHECK THE PASSENGER SIDE AND TO MY SURPRISE, I FOUND THAT THE SAME EXACT CIRCUMSTANCE HAD HAPPENED. I BELIEVE THE BULB IS TOO HOT AND TOO CLOSE TO THE PLASTIC CARRIER, CAUSING THE MELTING. IN MY OPINION, ON TOP OF MAYBE CAUSING AN ACCIDENT DUE THE MALFUNCTION OF THE BRAKE LIGHTS, IT IS AN ELECTRICAL ISSUE, THAT IN THE WORST CASE SCENARIO CAN CAUSE A FIRE. I BELIEVE THIS MATTER SHOULD BE INVESTIGATED BY THE AGENCY. I CALLED BMW AG, MANUFACTURERS AND THEY REPLIED THAT THEY DON'T HAVE A RECALL FOR THIS VEHICLE WITH THIS SPECIFIC PROBLEM. I OWE A 528I, 2010 AS WELL, AND I RECEIVED A RECALL LETTER LAST WEEK TO TAKE IT BACK FOR, AS THEY STATED > THIS RECALL INVOLVES THE BULB CARRIER ("BULB HOLDER") WITHIN THE REAR LAMP. WITHIN THE BULB CARRIER, THE ELECTRICAL CONTACTS MAY BE SUSCEPTIBLE TO CORROSION DUE TO AGING AND ENVIRONMENTAL INFLUENCES. I TOOK THE 528I TO THE DEALERSHIP TODAY AND BOTH TAIL LIGHTS BULB CARRIERS WERE REPLACED, DUE TO THE RECALL NOTICE I RECEIVED, SO IT WAS FIXED TO STANDARDS. I TOOK 8 VERY CLEAR PICTURES OF THE MELTED PLASTIC BULB CARRIER OF THE X5, 2008, I CAN SEND YOU IF NEEDED, TO BACK UP MY COMPLAINT. THANKS FOR THE KIND ATTENTION YOU GIVE TO THIS MATTER AND HOPING TO HEAR FROM YOU IN A VERY NEAR FUTURE, I REMAIN, V/R, BMW X5, 2008, OWNER. *TR
AIR BAGSDecember 27, 2013
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE DEALER STATED THAT THE AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER HAD TO ORDER THE AIR BAG SENSOR. THERE MONTHS LATER, THE DEALER STILL DID NOT HAVE THE PART AVAILABLE TO COMPLETE THE AIR BAG REPAIR. THE FAILURE MILEAGE WAS 52,000.
EXTERIOR LIGHTINGDecember 26, 2013
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE BRAKE LIGHT MALFUNCTIONED. THE BULB HOLDER HAD TURNED BLACK AND WAS SLIGHTLY MELTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 52,200.
SERVICE BRAKESDecember 5, 2013
I HAD RECALL SERVICE DONE AT SEATTLE BMW. BRAKE BOOST HOSE REPLACED ON MAY 2013 THEY SAID THEY DON'T HAVE BRAKE BOOSTER PART YET SO THEY GOING TO CALL ME. TODAY I TAKE MY CAR TO SK MOTORSPORT IN BELLINGHAM WA. THEY SAID OIL LEAK ON BRAKE BOOST PUMP. SO I CALLED SEATTLE BMW. THEY TOLD ME TO CALL NWBMW. SO I CALLED THEM THEY SAID THEY DON'T HAVE RECALL SO TOLD ME TO FIX WITH MY MONEY. *TR
SERVICE BRAKESNovember 26, 2013
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT ENGINE OIL WAS LEAKING FROM THE VEHICLE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO THE BRAKE VACUUM. THE VEHICLE WAS NOT REPAIRED, HOWEVER WAS SERVICED RECENTLY UNDER NHTSA CAMPAIGN ID NUMBER 13V045000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. THE VIN WAS UNAVAILABLE.
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGNovember 22, 2013
MALFUNCTION OF LEFT HEADLIGHT. DEALER INSPECTION REVEALED"HEADLIGHT WIRES LEADING TO BULB SOCKET HAVE CORROSION ON THEM AND CASING AROUND THE WIRES IS COMING OFF". THERE WAS A RECENT VEHICLE SAFETY RECALL FOR THIS MODEL CAR FOR SIMILAR ISSUES WITH REAR LAMP BULB CARRIER: RECALL CAMPAIGN NO. 13V-407 POTENTIALLY SERIOUS SAFETY ISSUE WITH MALFUNCTION OF HEADLIGHTS LEADING TO DANGEROUS DRIVING CONDITIONS OR CRASH CAN OCCUR ESPECIALLY AT NIGHT OR IN BAD/INCLEMENT WEATHER. *TR
EXTERIOR LIGHTINGNovember 13, 2013
THE REAR BACK-UP LAMP OUTAGE WARNING LIGHT CAME ON MY DASHBOARD. I ATTEMPTED TO REPLACE THE BULB AND SAW THAT THE WIRING HARNESS HAD BEEN BURNT AROUND THE BROWN WIRE. I SEARCHED ONLINE AND SAW THAT THIS HAS HAPPENED MANY TIMES TO OTHER WITH THE SAME YR MAKE AND MODEL VEHICLE. I REPORTED IT TO THE DEAL WHO IN TURN REFERRED ME TO CONTACT BMW NORTH AMERICA. I RECEIVED AN E-MAIL RESPONSE FROM THEM SAYING THAT THERE IS A RECALL IN PROCESS AND TO WAIT 4-6 WEEKS. THE PROBLEM, IS THAT MY TAIL LIGHT IS NOT WORKING. IT IS UNFORTUNATE THIS CANNOT BE FIXED IMMEDIATELY. I WANT TO ENSURE THAT I AM INCLUDED IN THIS RECALL. *TR
ENGINE AND ENGINE COOLINGOctober 21, 2013
I WAS ABOUT LESS THAN 2 MILES AWAY FROM HOME AND I WAS DRIVING 35 MPH. I HEARD A LOUD FAN SOUND AND IN FEW SEC I GOT A MESSAGE IN THE DISPLAY BOARD SAYING ENGINE OVER HEATING DRIVE SLOWLY. AFTER FEW SECONDS ANOTHER MESSAGE SHOWED IN RED THAT ENGINE IS OVER HEATED AND THE VEHICLE DID NOT MOVE EVEN PRESSING THE PEDAL HARD. THEN I STOPPED THE VEHICLE BY PULLING IT TO THE SIDE AND LET THE ENGINE COOL FOR 15 MIN. THEN I DROVE BACK HOME. WHEN I WAS 50 YARDS AWAY FROM HOME I GOT THOSE TWO MESSAGES BACK ONE AFTER THE OTHER. BUT, I DROVE IT SLOWLY TO THE DRIVE WAY MY HOUSE. THEN I CALLED THE BMW DEALER, LET THE VEHICLED TOWED THEIR AND THE DEALER DIAGNOSED IT AS VEHICLE WATER PUMP IS GONE BAD AND IT CAUSED THE OVER HEAT OF THE ENGINE. BECUSE OF THIS THERMO STAT IS ALOS GONE BAD. THERE IS SOME OTHER PART GONE BAD BECAUSE OF THIS BUT I DID NOT REMEBER IT. THE DEALER TOLD ME THAT IT COST ME 1700 TO FIX THE ISSUE. I CHECKED ON THE INTERNET AND SEVERAL TENS OF PEOPLE HAD THIS ISSUE AND NEEDS TO BE RECALLED BY BMW. *TR
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINESeptember 16, 2013
I WAS DRIVING ON THE HIGHWAY AT 65MPH SUDDENLY THE VEHICLE DISPLAY THE MESSAGE THAT THE ENGINE TEMPERATURE WAS TOO HOT AND ADVISE ME TO PULL OVER. WITHIN 2 SECONDS, THE CAR SLOW ITSELF DOWN IN THE MIDDLE OF TRAFFIC DESPITE MY FOOT WAS PRESSING ON THE GAS PEDAL. I HAD TO IMMEDIATELY PULL OVER TO THE SHOULDER TO GET OUT OF TRAFFIC. I HAD THE CAR TOWED TO THE BMW AND IT TURN OUT THE WATER PUMP HAD STOP PUMPING WATER TO THE ENGINE, CAUSING IT TO OVERHEAT. BMW CHARGED ME $1200 TO FIX IT BIT I FEEL LIKE THERE SHOULD BE A RECALL FOR THIS ISSUE SINCE A QUICK INTERNET SEARCH REVEAL NUMEROUS PEOPLE WHO HAVE THE EXACT SAME PROBLEM AS MINE. I ALSO FOUND OUT THAT BMW DID ISSUE A RECALL FOR THE SAME YEAR AND MODEL AS MINE BUT ONLY ON THE LESS POPULAR, BIGGER ENGINE VERSION. *TR
VISIBILITY,ENGINESeptember 11, 2013
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THE WINDSHIELD WIPERS CONTINUED TO MOVE WHILE THE ENGINE WAS OFF, AND THE VEHICLE ALSO STALLED WITHOUT WARNING. THE DEALER RESET THE MAIN COMPUTER, REMOVED THE DASHBOARD AND REPLACED THE WINDSHIELD RELAY MODULE; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURES; THEREFORE, THE DEALER ADVISED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 91,000. UPDATED 10/31/13*LJ
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMAugust 30, 2013
AFTER THE CHECK ENGINE LIGHT CAME ON WE TOOK OUR VEHICLE TO A LOCAL SHOP CONWAY MOTORS IN EVERETT, WA. CONWAY MOTORS DIAGNOSED THE PROBLEM AS A FUEL PUMP AND THE WIRING WAS BURNT CONNECTING THE FUEL PUMP. MARK AT CONWAY MOTORS CALLED BMW TO SEE IF THERE WAS A RECALL AND WAS SURPRISED WHEN BMW PARTS IN SEATTLE STATED THERE WAS NOT A RECALL BUT THEY WERE FAMILIAR WITH THE PROBLEM AND THERE HAD BEEN OTHER SIMILAR COMPLAINTS WITH BURNT WIRING CONNECTED TO THE FUEL PUMP. MARK ADVISED WE COULD NOT DRIVE THE VEHICLE AND WE WERE LUCKY THE VEHICLE HAD NOT EXPLODED. MY WIFE DRIVES THIS VEHICLE DAILY TO WORK AND BMW IS AWARE OF THE ISSUE BUT HAS NOT DONE A RECALL IS TOTALLY UNACCEPTABLE AND PUT MY WIFE'S LIFE IN DANGER.
ENGINEAugust 21, 2013
THIS MORNING WHEN I STARTED THE VEHICLE I NOTICED A LOUD SOUND COMING FROM THE BOTTOM OF THE ENGINE NEAR THE PULLEYS. IT SOUNDED IF THOUGH SOMETHING WAS COMING A LOOSE. WHEN I GOT OUT TO CHECK IT THE SOUND CLEARED OR TONED DOWN. IT SOUNDED LIKE IT WAS COMING FROM THE WATER PUMP. WHILE TRAVELING ON THE FREEWAY A LOW COOLANT LIGHT CAME ON. I PULLED OFF AND CHECKED THE COOLANT LEVEL AND IT WAS IN BETWEEN LOW AND MAX. I FILLED THE COOLANT LEVEL UP TO MAX. THE LOW COOLANT LIGHT REMAINED ON AFTER PARKING IT FOR TWO HOURS. I'M TAKING IT TO THE DEALER IN THE MORNING TO SEE IF ITS WHAT I THINK IT IS, ( THE WATER PUMP ). THERE SHOULD BE A RECALL ON THIS ISSUE , I'VE READ TOO MANY COMPLAINTS. CAN ANYBODY HELP ME WITH ANY UPDATED INFO ON THIS? *TR
ENGINEJune 8, 2013
WAS DRIVING ABOUT 65 MILES WHEN THE WARNING LIGHT CAME ENGINE MALFUNCTION NOTIFICATION, ENGINE OVERHEATED ... TO DRIVE MODERATELY. I PULLED OVER WAITED A FEW MINUTES AND DROVE OFF AGAIN. 5 MINUTES LATER LIGHT COMES BACK UP AND SAYS ENGINE OVERHEATED STOP...CALL FOR SERVICE. CAR NOW IN SHOP. *TR
ENGINEJune 4, 2013
WHILE DRIVING THE VEHICLE AT APX 65 MPH, CHECK ENGINE LIGHT CAME ON, RED INDICATOR LIGHT CAME ON, AND ENGINE OVERHEATING NOTIFICATION DISPLAYED. VEHICLE SLOWED TO 20MPH AND WOULD NOT DRIVE. AFTER SITTING FOR 20 MINUTES, ATTEMPTED TO RESTART VEHICLE, OVERHEATING MESSAGE STILL PRESENT. VEHICLE WAS TOWED TO SHOP, WHERE DIAGNOSED WITH FAULTY WATER PUMP. CALLED BMW TO NOTIFY THEM OF THE PROBLEM, AND MENTIONED RECALL 11V521000 - OFFERED NO ASSISTANCE. INCIDENT HAPPENED AT APX 60K MILES. *TR
ENGINEMay 30, 2013
2008 BMW X5 WITH 49K MILES WAS TRAVELING AT 65 MPH ON FREEWAY WHEN YELLOW ENGINE OVERHEAT WARNING CAME ON ALONG WITH INSTRUCTION TO DRIVE MODERATELY. AFTER 20 SECONDS, RED ALERT CAME ON INDICATING ENGINE OVERHEATED AND CAR STALLED TO 20 MPH ON BUSY FREEWAY. THE CAR WAS STOPPED ON SIDE OF FREEWAY AND ALLOWED TO COOL DOWN FOR 10 MINUTES. WHEN CAR WAS RESTARTED, SAME WARNINGS CAME ON, AND CAR HAD TO BE STOPPED. THE BREAKDOWN CAUSE WAS DIAGNOSED TO A FAILED WATER PUMP. *TR
ENGINEApril 26, 2013
WILL IN THE MIDDLE LANE OF 3 LANES OF TRAFFIC, THE YELLOW ENGINE OVERHEAT LIGHT APPEARED. WITHIN A FEW MINUTES THAT YELLOW LIGHT TURNED TO RED ENGINE OVERHEAT, TURN OFF THE VEHICLE TO COOL DOWN. I DID MY BEST TO EXIT THE HIGHWAY AND PULL OVER WITHOUT CAUSING AN ACCIDENT. I WAITED NEARLY 2 HOURS BEFORE I COULD GET TOWED OFF TO THE SIDE OF THE HIGHWAY. I HAD THE VEHICLE DIAGNOSED AND THE BMW OF AUSTIN DEALERSHIP ADVISED I WILL NEED A WATER PUMP REPLACED TO THE TUNE OF $766!! SINCE MY CAR HAS OVER 50K MILES, I AM OUTSIDE THE WARRANTY. I KNOW THERE WAS A RECALL FOR THE 2010-2011 V8 VERSION OF THE SAME CAR I HAVE FOR THE SAME FAULTY PART--ELECTRIC WATER PUMP. I BELIEVE THIS SAME FAILURE AFFECTS MY 2008 4.8I X5 SAV. PLEASE DO SOMETHING TO HELP THOSE OF US WHO HAVE PUT OUR LIVES AT RISK ON HIGHWAYS WITH THIS SUDDEN WATER PUMP FAILURES. *TR
ENGINEFebruary 28, 2013
CHECK ENGINE LIGHT CAME ON - VEHICLE STALLED ABRUPTLY. AFTER SOME MINUTES WAITING FOR THE CAR TO COOL DOWN, THE VEHICLE WAS ABLE TO DRIVE TO A NEARBY PARKING AREA. THE VEHICLE WOULD NOT GO FURTHER. CONTACTED NEAREST DEALER WHO WAS 345 MILES AWAY. THEY AGREED TO TOW THE VEHICLE TO GET IT FIXED. THE PROBLEM WAS A FAULTY WATER PUMP. THE WATER PUMP, COOLANT AND THERMOSTAT WERE REPLACED UNDER WARRANTY. WE PAID A DEDUCTIBLE AND THE CAR WAS REPAIRED. JUDGING BY THE NUMBER OF COMPLAINTS ABOUT THIS ISSUE AND THE EXISTING RECALL FOR THE SAME VEHICLE MODEL YEARS 2010-2011, BMW SHOULD EXTEND THE RECALL TO ALL AFFECTED E70 (X5) MODELS INCLUDING THIS 2008 ONE. WE SHOULD NOT HAVE TO PAY A DEDUCTIBLE ON WHAT IS CLEARLY A DANGEROUS DEFECT. HAD THE VEHICLE BEEN TRAVELING ON THE HIGHWAY AT SPEED, AN ACCIDENT COULD HAVE OCCURRED GIVEN THE WAY IT STALLED. *TR
ENGINEFebruary 19, 2013
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WITH A MESSAGE STATING THAT THE ENGINE WAS OVERHEATING. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE IT WAS CONFIRMED THAT THE WATER PUMP FAILED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 36,494. UPDATED 03/20/13*LJ THE CONSUMER STATED THE FAILURE MIGHT BE RELATED TO RECALL CAMPIGN NUMBER 11V-521: ELECTRIC AUXILIARY WATER PUMP. UPDATED 05/08/2013 *JS
ENGINEJanuary 28, 2013
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE HEARD A LOUD NOISE COMING FROM THE ENGINE AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE VEHICLE OVERHEATED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE WATER PUMP AND THERMOSTAT HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 28,000.
ENGINEJanuary 25, 2013
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AS THE ENGINE OVERHEATED AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER, WHO ADVISED THAT THE ELECTRIC AUXILIARY WATER PUMP AND THE THERMOSTAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
ENGINEJanuary 22, 2013
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE WARNING INDICATOR CONTINUOUSLY ILLUMINATED. THE CONTACT MANEUVERED TO THE SHOULDER WHERE THE ENGINE WAS SHUT DOWN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE WATER PUMP AND THERMOSTAT. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.
ENGINEDecember 3, 2012
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO ADVISED THAT THE WATER PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 26,734.
ENGINENovember 12, 2012
THE WATER PUMPED FAILED IN THE MIDDLE OF A 4 LANE DIVIDED HWY THE VEHICLE IS A 2008 BMW X5 AND ONLY HAS 47000 MILES ON IT. *TR
EXTERIOR LIGHTING,SERVICE BRAKESOctober 26, 2012
MY BRAKE LIGHTS WERE OUT. BMW HAS INDICATED THAT BOTH SOCKETS HAVE MELTED TO THE POINT THAT THEY CAN'T REMOVE ANYTHING WITHOUT BREAKING THINGS. I DID SOME RESEARCH ONLINE AND FOUND THAT PEOPLE HAVE HAD THIS SAME THING AND FIRES HAVE STARTED. WORTH INVESTIGATING! *TR
SEAT BELTSOctober 19, 2012
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE PARKED THE PASSENGER RESTRAIN SYSTEM ERROR MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE ERROR MESSAGE ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
AIR BAGSOctober 12, 2012
VEHICLE IS SHOWING PASSENGER RESTRAINT SYSTEM FAILURE. THE ERROR WAS INTERMITTENT EARLIER DURING THE YEAR I.E IT WILL SHOW UP WHILE DRIVING BUT WILL GO AWAY UPON RESTARTING THE CAR. MY 4 YEAR WARRANTY PERIOD EXPIRED IN APRIL 2012. WHEN I HAD TAKEN IT FOR FINAL WARRANTY SERVICE I HAD MENTIONED IT TO THE DEALER (BMW OF ROCKVILLE) BUT AT THAT TIME THEY SAID THAT NOTHING IS WRONG SINCE VEHICLE DIAGNOSES IS NOT SHOWING ANYTHING. NOW WITHIN 5 MONTHS THIS FAILURE IS PERMANENT AND DEALER IS ASKING $454 FOR REPAIR - WHAT A PIECE OF GARBAGE THIS CAR IS. NEVER AGAIN AM I BUYING A BMW. *TR
EXTERIOR LIGHTINGSeptember 13, 2012
A BRAKE LAMP MALFUNCTION LIGHT CAME ON THE DASH BOARD FOR, AT FIRST THE LEFT BRAKE LIGHT, THEN LATER THE RIGHT BRAKE LIGHT. I OPENED THE PANEL TO REPLACE THE BULBS ONLY TO FIND THAT IN BOTH SIDES, THE BRAKE LIGHT HOUSINGS WERE MELTED BECAUSE THE BULBS WERE SO HOT. THE TAILLIGHT HOUSING WERE BURNED BLACK AND MELTED. THIS WAS LESS THAN AN INCHES FROM THE ELECTRICAL WIRING. I WAS SURPRISED THERE WASN'T A FIRE INSIDE BOTH PANELS. AS GOODWILL, AND TO RETAIN MY LOYALTY, BMW OF ALEXANDRIA REPLACED BOTH AT NO CHARGE. EACH ASSEMBLY COST $500, AND I NEEDED TWO. CUSTOMERS SHOULD CHECK TO ENSURE THIS IS NOT HAPPENING IN THEIR CAR BEFORE IT IS TOO LATE. *TR
ENGINEJune 12, 2012
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT THE VEHICLE OVERHEATED AND LOST POWER. THE FAILURE RECURRED THREE TIMES BEFORE THE CONTACT HAD REACHED HIS DESTINATION. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER ADVISED THE CONTACT THAT THE WATER PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 54,000.
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGJune 6, 2012
THE GROUNDING WIRE IN THE CONNECTOR TO THE TAIL LIGHT BULB HOLDER MELTED AND MELTED PARTS OF THE CONNECTOR. THIS RESULTED IN NO SIGNAL, BRAKE AND RUNNING REAR LIGHTS. A RECALL HAS BEEN CALLED FOR BMW E46 3 SERIES FOR THIS EXACT PROBLEM. THE RECALL SHOULD BE EXPANDED TO COVER THE 5 SERIES AS WELL. *TR
ENGINEMay 15, 2012
WE BOUGHT A CERTIFIED PRE-OWNED 2008 535XI IN NOVEMBER 2010. IT HAD 36,000 MILES. AT 59,000 MILES WHILE DRIVING APPROXIMATELY 75 MPH ON A MAJORY HIGHWAY IN LONG ISLAND AFTER SITTING IN TRAFFIC FOR AN HOUR AND A HALF ON A 70 DEGREE DAY, THE CAR JUST SHUT DOWN. IT WOULD BARELY STEER AND WOULD NOT ACCELERATE. WE WERE LUCKY THAT THE BRAKES WORKED AND WERE ABLE TO GLIDE OVER TO THE SHOULDER. COMPUTER SAID ENGINE OVERHEATED AND IT WAS THE RED INDICATOR WHICH IS THE WORST. WE GOT TOWED TO A DEALERSHIP AND ARE TOLD ITS THE WATER PUMP. WE DID HAVE THE CAR SERVICED AT A DIFFERENT DEALERSHIP 4 DAYS BEFORE THIS HAPPENED AND TOLD THEM ABOUT A CLICKING NOISE FROM THE ENGINE BUT THEY DIDN'T HEAR IT SO NOTHING WAS DONE. THE INCIDENT WAS VERY SCARY AND MAKES ME NOT WANT TO DRIVE THE CAR ANYMORE. *JS
ENGINE AND ENGINE COOLINGApril 30, 2012
I WAS DRIVING UNDER HEAVY RAIN ON APRIL 20, 2012 IN HOUSTON, TX. I FIRST SAW ENGINE OVERHEATING WARNING SIGN ON THE DASH AND THEN MISTY SMOKE CAME OUT UNDER THE HOOD. I HAD TO GET OFF THE HIGHWAY AND DROVE TO A NEARBY REPAIR SHOP. IT WAS DETERMINED THAT THE FAILURE WAS DUE TO A FAULTY WATER PUMP. I HAD A FRIEND WHO HAS A 2008 BMW X5 AND RECENTLY HAD THE SAME ISSUE. WE BELIEVE THAT RECALL #11V521000 THAT CONCERNS ONLY 2010-2011 BMW X5 NEEDS TO BE EXPANDED TO X5S OF EARLIER YEARS. THANK YOU FOR YOUR CONSIDERATION. *TR *JS
ENGINE AND ENGINE COOLINGApril 30, 2012
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, A LOUD FAN NOISE EMITTED FROM THE ENGINE COMPARTMENT. A WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL AND STATED THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE IT WAS AWAITING A DIAGNOSIS.THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMApril 8, 2012
I WAS LEFT STRANDED ON THE 695 BALTIMORE BELTWAY AFTER MY VEHICLE DISPLAYED AN OVER-HEATING SIGNAL IN MY DASH. A FEW SECONDS LATER, THE ENGINE SHUT DOWN AND A RED "ENGINE OVERHEATED" SIGNAL APPEARED ON MY DASH AND I WAS ONLY ABLE TO DRIVE LESS THAN 5 MILES AN HOUR TO MOVE TO SAFETY (IN THE MIDST OF MANY CARS FLYING BY ME DOING WELL OVER 65 MPH). VERY SCARY SITUATION. THE OTHER SCARY SITUATION IS THAT I AM 3,000 MILES OUT OF WARRANTY FOR THIS ISSUE AND I FEEL THAT BECAUSE MY VEHICLE IS NOT THE ONLY REPORTED INCIDENT OF THIS TYPE, BMW SHOULD REPAIR THE PROBLEM AT NO COST TO ME. A PART SUCH AS THIS SHOULD NOT FAIL AT 53000 MILES. *TR
SERVICE BRAKES, HYDRAULICJanuary 28, 2012
THE ELECTRONIC PARKING BRAKE SIGNALS A MALFUNCTION AND THE DEALER QUOTED $1,600 TO FIX. THERE IS CLEARLY A DESIGN FLAW IN THIS NEW FEATURE - AN ELECTRONIC BRAKE - ON THE BMW X5 2008. TWO WEEKS AFTER PURCHASING THE VEHICLE, THE ELECTRONIC PARKING BRAKE LOCKED UP AND WOULD NOT RELEASE; THE VEHICLE HAD TO BE TOWED TO THE DEALER FOR RE-PROGRAMMING. NOW, THE ELECTRONIC PARKING BRAKE IS NOT WORKING AND BMW WANTS TO CHARGE TO FIX THE BRAKE. I HAVE NEVER HAD A PARKING BRAKE FAIL AND I HAVE BEEN DRIVING SINCE 1976; CLEARLY BMW HAS A FLAW IN THE DESIGN OF THEIR ELECTRONIC PARKING BRAKE. I RECOMMEND THAT THE NHTSB INVESTIGATE THE ISSUES RELATED TO THE BMW ELECTRONIC PARKING BRAKE AND TAKE THE NECESSARY ACTIONS TO PROTECT THE CONSUMER. *TR
ENGINE AND ENGINE COOLINGDecember 28, 2011
TL- THE CONTACT OWNS A 2008 BMW 535. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE OVERHEATED AND STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE DEALER ADVISED THE CONTACT THAT THE ELECTRICAL WATER PUMP AND THERMOSTAT MALFUNCTIONED AND NEEDED TO BE REPLACED. THERE WERE NO RECALLS FOR THE FAILURE OF THE VEHICLE. THE FAILURE MILEAGE WAS 59,500. KMJ
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGOctober 13, 2011
GROUND WIRE FOR PASSENGER SIDE TAIL LIGHT BURNED UP. GROUND WIRE, BOTH SIDES OF ELECTRICAL CONNECTOR, AND TAIL LIGHT BULB HOLDER ALL BURNED UP. PASSENGER SIDE BRAKE LIGHT, TAIL LIGHT, TURN SIGNAL AND BACK UP LIGHT DO NOT FUNCTION AT ALL. IMPROPERLY RATED FUSE DID NOT BLOW BEFORE CIRCUIT BURNED UP AND MELTED. THIS CIRCUIT IS NOT DESIGNED CORRECTLY. THIS IS A SAFETY HAZARD TO MYSELF AND ANYONE DRIVING BEHIND ME. CAR MODEL IS A 2008 528XI. *TR
STEERINGSeptember 15, 2011
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT WAS DRIVING 40 MPH WHEN THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN DIRECTLY TO AN AUTHORIZED DEALER WHERE THE POWER STEERING PUMP WAS REPLACED. THE FAILURE RECURRED APPROXIMATELY ONE MONTH LATER. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE ALL OF THE POWER STEERING MECHANISMS WERE REINSTALLED BUT AGAIN, THE FAILURE RECURRED SIX MONTHS LATER. THE VEHICLE WAS AGAIN TAKEN BACK TO THE AUTHORIZED DEALER AND THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,846.
ENGINE AND ENGINE COOLINGAugust 8, 2011
CAR OVERHEATED WHILE DRIVING IN THE HIGHWAY AND ONBOARD COMPUTER DISABLED THE ACCELERATOR AND MESSAGE WAS FLASHED FOR THE OPERATOR TO STOP DRIVING. *TR
TIRESAugust 2, 2011
TL* THE CONTACT OWNS A 2008 BMW 535I WITH MICHELIN PILOT SPORT PS2 RUN FLAT TIRES, SIZE 275/35/R18. THE CONTACT STATED THAT THE CENTER OF BOTH REAR TIRES WAS WORN TO THE POINT WHERE THE CHORD WAS VISIBLE. THERE WERE NO FAILURES WITH THE FRONT TIRES. THE ALIGNMENT WAS TESTED BUT NO FAILURES WERE FOUND. THERE WERE NO REPAIRS TO THE VEHICLE. THE DOT NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 45,000.
WHEELSAugust 2, 2011
WHILE DRIVING DOWN THE ROAD, THE RIM SEPARATED CAUSING THE TIRE TO GO FLAT. HAD WE BEEN TRAVELING AT A HIGH RATE OF SPEED THE RESULTS COULD HAVE BEEN MUCH WORSE. BMW, AS I HAVE COME TO FIND OUT, DECLINES ANY RESPONSIBILITY. DO YOUR JOB!
FUEL SYSTEM, GASOLINEJuly 13, 2011
2008 BMW X5. CONSUMER STATES ENGINE LOST ALL POWER WHILE DRIVING *TGW THE CONSUMER STATED HER DAUGHTER WHO WAS DRIVING, ATTEMPTED TO ACCELERATE, BUT TO NO AVAIL. AS SHE STEERED THE VEHICLE TO THE EMERGENCY LANE, THE ENGINE WAS NON-RESPONSIVE. THE GEAR SHIFTED AUTOMATICALLY INTO NEUTRAL AND THEN INTO PARK FROM WHICH IT WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER. AN INSPECTION REVEALED FAILURE OF THE FUEL DELIVERY SYSTEM THAT WAS THE SUBJECT OF A NATIONWIDE RECALL. *JB
WHEELSJune 14, 2011
TL* THE CONTACT OWNS A 2008 BMW 535I. THE CONTACT STATED THAT THE DRIVER SIDE REAR WHEEL WAS CRACKING. AFTER PURCHASING A NEW TIRE HE THEN NOTICED THE CRACKED WHEEL IN TWO DIFFERENT PLACES. THE DEALER WAS CONTACTED WHO DECLINED TO WARRANT THE WHEELS. THE MANUFACTURER WAS CONTACTED WHO ALSO STATED THAT THEY WOULD NOT WARRANT THE FAILURE. THE WHEELS WERE REPAIRED AT A COST OF $484 BY THE CONTACT. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 27,000.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEMay 26, 2011
THREE WKS AGO MY 08 528I WAS MAKING A RATTLING SOUND IN THE ENGINE, TIN-CAN SOUNDING. TOOK THE CAR FOR SERVICE & THEY REPLACED MY LIFTERS AND RELATED PARTS. THEY SAID THAT THE LIFTERS ARE "KNOWN" FOR GOING BAD ON THE 5 SERIES AND IT'S TYPICALLY DUE TO SEASONAL CHANGES. WHEN MY HUSBAND BROUGHT THE CAR HOME TO ME I WAS VERY UPSET BECAUSE THE NOISE WAS STILL THERE, NOT AS LOUD AS BEFORE. I CALLED BMW AND MADE ANOTHER APPOINTMENT, CITING THAT THIS PROBLEM HAD NOT BEEN RESOLVED AND IT NEEDED TO BE LOOKED AT AGAIN. THE APPOINTMENT WITH A LOANER COULD NOT BE SCHEDULED FOR ANOTHER 10 DAYS, SO WE WAITED. DURING THOSE 10 DAYS THE VEHICLE STARTED TO TAKE LONGER TO TURNOVER AT START UP. I WOULD ALSO FEEL THE ENGINE LIGHTLY SHUTTERING AS I DROVE AT SPEEDS AVERAGING 35-50 MILES PER HOUR. MONDAY 05/23/11 WAS MY REQUESTED APPOINTMENT; HOWEVER BECAUSE MY 15 MO. OLD BABY WAS ILL WE HAD TO CANCEL. THANK GOODNESS WE DID BECAUSE MY CAR WOULD NOT HAVE MADE IT THE 20 MILES OF FREEWAY TO THE DEALERSHIP. TODAY, 05/25/11, I MADE A LEFT OUT OF MY NEIGHBORHOOD AND AS I ACCELERATED APPROX. 50 YARDS, MY ENGINE BUCKED (FELT LIKE THE BOTTOM FELL OUT), I LOST SPEED DRAMATICALLY. SUDDENLY, STEERING BECAME NEARLY IMPOSSIBLE AND I WAS FORCED TO "TURN" INTO A SMALL SHOPPING CENTER. HOWEVER, I LOST ABILITY TO STEER UPON ENTERING THE PARKING LOT. MY CAR WOULD RESPOND TO NOTHING BUT THE BRAKES (THANK GOD THOSE ATLEAST WORKED). I LOOKED DOWN AT MY GEAR SHIFT TO ATTEMPT TO REVERSE AWAY FROM THE CURB AND MANEUVER INTO A PARKING SPACE, THOUGH MY CAR WAS THROWN INTO NEUTRAL & WOULD NOT RESPOND TO ANYTHING BUT "PARK". I ATTEMPTED TO STARTUP AGAIN BUT ENGINE WOULDN'T TURN OVER. IT WAS DEAD. WITHIN MOMENTS MY ABS, CHECK ENG, AND BATTERY LIGHTS ILLUMINATED & CORRESPONDING MSGS CAME ONTO MY COMMUNICATION SCREEN. CAR WAS TOWED. AWAITING DEALERSHIP RESPONSE IN THE AM. AFTER SEEING PRIOR COMPLAINTS, I SEE SOMEONE NEEDS TO BE FIRED. THE US GOVERNMENT NEEDS TO STEP IN BEFORE PEOPLE DIE! THANK GOD MY BABY WASN'T WITH ME! *TR
ELECTRICAL SYSTEMMay 24, 2011
VEHICLE IS 2008 528I SEDAN. THE TIRE MONITOR PRESSURE INDICATOR WAS DISPLAYED. I TOOK THE CAR TO A BMW DEALERSHIP TO CHECK THE TIRE PRESSURE. THEY SAID THE TIRE PRESSURE WAS OK ON ALL 4 TIRES. HOWEVER, IT CONTINUED TO DISPLAY THE TMP INDICATOR. THEN FOR THE NEXT COUPLE OF DAYS, WHEN THE VEHICLE WAS STARTED, VARIOUS ALERT INDICATORS WOULD DISPLAY BRIEFLY AND THE DATE AND TIME WERE NOT SET. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY DETERMINED FLUID (REFERRED TO BY BMW AS 'AN OUTSIDE INFLUENCE') LEAKED FROM INSIDE THE TRUNK OF VEHICLE INTO THE RDC (COMMUNICATION) MODULE, WHICH IS LOCATED UNDER THE TRUNK. THE SERVICE ADVISOR STATED THE SUBMERGED FLUID SHORTED OUT THE MODULE AND MELTED THE HARNESS. THE RDC MODULE AND THE HARNESS WERE REPLACED. THE TRUNK WAS NOT WET SO I DID NOT REALIZE ANYTHING HAD LEAKED NOR WAS I AWARE THERE WERE CRITICAL ELECTRICAL COMPONENTS LOCATED DIRECTLY UNDER THE TRUNK, WHICH WERE NOT PROPERLY PROTECTED. TO PLACE THE RDC MODULE IN AN AREA WHERE LIQUIDS CAN PENETRATE (I.E. OPEN DRUNK WHILE RAINING, GROCERIES SPILLING'), IS EXTREMELY POOR VEHICLE DESIGN. SINCE THE PROBLEM WAS A RESULT OF 'AN OUTSIDE INFLUENCE' IT WAS NOT COVERED UNDER WARRANTY AND IT COST ALMOST $1000 TO FIX. *TR
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINEMay 18, 2011
TL*THE CONTACT OWNS A 2008 BMW 528I 5 SERIES. THE CONTACT STATED WHILE DRIVING 25 MPH AND COMING TO A TRAFFIC LIGHT THE BRAKES WERE APPLIED AND IT AUTOMATICALLY SLOWED DOWN THE VEHICLE. THERE WAS NO WARNING LIGHT AT THE TIME OF THE FAILURE. THE VEHICLE CONTINUED TO HESITATE AND ACCELERATE, BEFORE THE CONTACT REACHED HIS DESTINATION. THE DEALER TOWED THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. THE MANUFACTURER WAS CONTACTED AND STATED THEY WOULD CONTACT THE DEALER REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 8,900. UPDATED 07/08/11 *BF THE CONSUMER WAS INFORMED THE FUEL PUMP WAS CLOGGED FOR THE SECOND TIME, WHICH WAS CAUSING THE VEHICLE HESITATE WHEN THE CONSUMER WAS ATTEMPTING TO ACCELERATE. UPDATED 10/12/11
ENGINE AND ENGINE COOLINGMay 2, 2011
RATTLE FROM ENGINE COMPARTMENT THAT DISSIPATES ONCE ENGINE WARMS UP. ADVISED THAT THE TURBO CHARGERS ARE FAILING AND NEED TO BE REPLACED, ONLY 66K MILES! ESTIMATED $3K IN REPAIR COST! *TR
FUEL SYSTEM, GASOLINEApril 14, 2011
2008 BMW X5 3.0SI. ATTORNEY WRITES ON BEHALF OF CLIENT IN REGARDS TO INCOMPETENT REPAIRS *TGW THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BECAUSE THE CHECK ENGINE LIGHT ILLUMINATED. PURSUANT TO A VOLUNTARY NATIONAL BMW RECALL, THE DEALER REPLACED THE FUEL DELIVERY UNIT ON THE VEHICLE. EIGHT DAYS LATER, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN. THE CONSUMER WAS UNSUCCESSFUL AT TRYING TO RESTART THE VEHICLE AS IT WOULD NOT COME OUT OF PARK. A BMW TECHNICIAN CAME TO THE CONSUMERS LOCATION AND HIS INSPECTION REVEALED AN ISSUE WITH THE FUEL DELIVERY SYSTEM. THE EXACT ISSUE THAT THE DEALER HAD SUPPOSEDLY ADDRESSED A WEEK PRIOR. THE GAS GAUGE SHOWED THE GAS LEVEL AT A LITTLE UNDER HALF A TANK, WHEN IN FACT THE VEHICLE HAD RAN OUT OF GAS. APPARENTLY, THE LEVEL FLOAT WAS STUCK ON THE TANK SIPHON WHICH OBSTRUCTED A PROPER READING OF HOW MUCH GAS WAS IN THE TANK. *JB
AIR BAGSApril 13, 2011
TL*THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHEN A PASSENGER WAS IN THE SEAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HIM THAT THE SEAT SENSOR NEEDS TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT HE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
FUEL SYSTEM, GASOLINEApril 12, 2011
ENGINE MALFUNCTION! REDUCED POWER WAS THE MESSAGE I RECEIVED ON MY DASH DISPLAY. I TOOK PHOTOS OF THE DISPLAYED MESSAGE. CAR WENT FROM 65 MPH DOWN TO 18 MPH IN A MATTER OF SECONDS IN THE FAR LEFT LANE OF THE INTERSTATE HIGHWAY. COULD HAVE BEEN KILLED. HAD TO CHUG AND LURCH OVER THREE LANES OF SPEEDING TRAFFIC TO GET TO THE RIGHT SHOULDER OF THE ROAD. I'VE ALREADY HAD THE FUEL PUMP REPLACED BY BMW RECALL (A RECALL THAT I WAS NEVER NOTIFIED BY BMW THAT THE RECALL EXISTED). APPARENTLY THE FUEL PUMP RECALL WAS NOT ALL OF THE PROBLEM AS THIS SAME ENGINE MALFUNCTION STILL OCCURS AND THE CAR STILL BEHAVES THE SAME AS BEFORE THE FUEL PUMP RECALL. TOOK THE CAR TO THE DEALER THE VERY NEXT DAY. HE CLEARED A CODE IN MY ONBOARD COMPUTER AND DID NOTHING TO FIX THIS PROBLEM. THIS PROBLEM WITH MY BMW 535XI WAGON IS GOING TO GET SOMEONE IN MY FAMILY KILLED OR SERIOUSLY INJURED. I'VE READ MULTIPLE COMPLAINTS ONLINE FROM BLOGGERS REGARDING THIS SAME PROBLEM. WHY IS BMW NOT FIXING THE PROBLEM. AT THE TIME THE FUEL PUMP WAS REPLACED THE DEALER ALSO REPROGRAMMED MY CAR'S ONBOARD COMPUTER AND CHECKED THE FUEL IN THE TANK WHICH, ACCORDING TO THE DEALER APPEARED TO BE FINE. *TR
ELECTRICAL SYSTEMMarch 9, 2011
OUR 2008 BMW 528I HAS AN ELECTRICAL PROBLEM IN WHICH THE VEHICLE DOES NOT HAVE THE CAPABILITY OF CHARGING THE BATTERY IF THE VEHICLE IS DRIVEN SHORT DISTANCES OR MULTIPLE STOPS. THIS CAUSES THE BATTERY TO RUN DOWN AND THE VEHICLE TO BECOME INOPERATIVE. THE VEHICLE WILL STOP AND NOT START. AFTER FOUR (4) TRIPS TO THE DEALER (TRUCKED TWICE) THE DEALER HAS DETERMINED THAT IT IS AN OPERATOR PROBLEM AND THE VEHICLE SHOULD BE PLUGGED INTO AND ELECTRICAL BATTERY CHARGER WHEN NOT IN USE. ADDITIONALLY, THEY INDICATED THE VEHICLE SHOULD BE TAKEN DAILY FOR DRIVES OF MORE THAN 20 MILES TO HOPEFULLY CHARGE THE BATTERY. THE ISSUE HAS US IN FEAR OF THE VEHICLE STALLING IN TRAFFIC AND CREATING A SERIOUS SAFETY ISSUE. *TR
ENGINE AND ENGINE COOLINGJanuary 24, 2011
CAR CHECK ENGINE LIGHT CAME ON, REDUCED POWER ON DASH, AND SLUGGISH. TOWED CAR TO DEALER, REPLACED SPARK PLUGS AND HIGH PRESSURE FUEL PUMP. CHECK ENGINE LIGHT CAME ON AGAIN, TOOK TO DEALER, NEEDED PRESSURE SENSOR. THIS HAS OCCURRED 4 TIMES NOW, DEALER STATES THIS IS ONGOING PROBLEM WITH THIS ENGINE, AND HAVE I WOULD HAVE TO BRING THE VEHICLE IN WHENEVER THIS OCCURRED, NO LOANER CAR AVAILABLE. I DO NOT FEEL SAFE IN THE VEHICLE WHEN THIS OCCURS. *TR
FUEL SYSTEM, OTHERJanuary 21, 2011
MY BMW 535XI STARTED HAVING FUEL PUMP ISSUES STARTING AROUND 14 MONTHS AFTER PURCHASE, AT 12,000 MILES. THE FIRST TIME IT WENT INTO SAFETY MODE, CASING IT TO SLOW DOWN TO A SNAILS PACE. A NEW FUEL PUMP WAS INSTALLED. THE SECOND TIME IT WOULD NOT START IN A PARKING LOT AFTER TURNING IT OFF FOR 10 MINUTES AFTER A 20 MINUTE DRIVE. I CALLED ROAD SIDE ASSIST AND THEY SENT A TECHNICIAN WHO WAS ABLE TO GET IT STARTED. HE TOLD ME TO TAKE TO THE DEALER BUT IT SHOULD BE FINE TO DRIVE HOME. I LEFT THE LOT AND WITHIN 3 MINUTES IT COMPLETELY SEIZED AND LOST ALL POWER WHILE ACCELERATING IN THE LEFT LANE. MY 11 YEAR OLD DAUGHTER AND I WERE IN THE CAR. I AM THANKFUL WE SURVIVED. I CALLED THE TECHNICIAN BACK AND HE CONVINCED ME TO DRIVE THE CAR WITH HIM FOLLOWING TO THE DEALER (APPROX 3 MILES). WHEN I COMPLAINED TO BMW THEY DID NOT SHOWED NO CONCERN THAT WE WERE PUT IN HARMS WAY. IN THIS INSTANCE THE FUEL TEMPERATURE SENSOR/PRESSURE SENSOR HAD A PERMANENT FAILURE. AT 19,000 MILES, THE CHECK ENGINE LIGHT WENT ON AND I TOOK IT IN TO THE SERVICE DEPARTMENT. THEY SUSPECTED THE FUEL PUMP BUT COULD NOT REPLICATE THE CHECK ENGINE LIGHT, SO CORPORATE WOULD NOT ALLOW REPLACEMENT. AGAIN AT 20,370 MILE, CHECK ENGINE PLUS "COLD START NOT RUNNING ON ALL CYLINDERS" NO ACTION BECAUSE NOT TRIPPING CORPORATE SPECIFICATIONS. AT, 21,092, HIGH PRESSURE PUMP PERMANENT MALFUNCTION. ENGINE WAS FLOODED WITH FUEL. FIVE DAYS AND 100 MILES LATER, THE ENGINE FLOODED AGAIN. THIS TIME THE FUEL INJECTOR WAS LEAKING AND ALL THE SPARK PLUGS WERE SOAKED WITH GAS AND HALF WERE NOT WORKING. AT THAT TIME (NOV. 2010) I ASKED BMW TO TAKE THE CAR BACK. BMW AGREED TO A "TRADE ASSIST" THAT WILL COST US AN ADDITIONAL $33,000 TO BE GET A NEW CAR. WE DO NO UNDERSTAND HOW AFTER ALMOST KILLING US WE CANNOT GET OUT OF THIS CAR WITHOUT SPENDING MORE MONEY. WE REFUSE TO SELL OUR PROBLEM TO SOMEONE ELSE. *TR
ELECTRICAL SYSTEMJanuary 13, 2011
VEHICLE IS 2008 BMW 535XI WAGON. BLOCKED SUNROOF DRAINS MEANT THAT WATER DRAINED INTO THE VEHICLE, GATHERING IN THE TRUNK WHERE THE ELECTRONICS SIT. CAR HAD MULTIPLE ENGINE FAILURES AND WARNINGS OF TRANSMISSION FAILURE, ELECTRICAL FAILURE, SUNROOF ERROR AND TPM FAILURE. CAUSE PER BMW WAS BLOCKAGE OF REAR SUNROOF DRAIN. THIS IS A COMMON FAULT CAUSED BY POOR DESIGN OF THE SUNROOF DRAINS (TOO NARROW AND PRONE TO BLOCKING). A RECALL ON THE SEDAN 5 SERIES MOVES THE ELECTRONICS TO A HIGHER POSITION IN THE VEHICLE TO PREVENT THE ELECTRONICS DAMAGE BUT BMW STATE THERE IS NO SIMILAR MOVE POSSIBLE FOR THE WAGON., ALSO IT IMPOSSIBLE TO DIAGNOSE THE PROBLEM BEFORE IT OCCURS AND BMW HAS NO SUGGESTED SERVICE STEPS T P[REVENT OCCURRENCE. WHEN THIS HAPPENS ITS VERY DANGEROUS AND V EXPENSIVE TO REMEDIATE. BMW OCCASIONALLY COVERS A GOODWILL REPAIR BUT WON'T COVER UNDER WARRANTY. ADVICE FROM BMW IS NOT PARK THE VEHICLE UNDER TREES! DEALER INDICATES WHEN THIS RE-OCCURS BMW WILL NOT COVER THE COST AGAIN. *TR
FUEL SYSTEM, GASOLINEDecember 8, 2010
TL*THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING APPROXIMATELY 30 MPH MAKING A LEFT TURN THE VEHICLE STALLED. SHE STATED THAT THE FUEL GAUGE DISPLAYED THE INCORRECT AMOUNT OF FUEL WITHOUT WARNING. THE FUEL GAUGE DISPLAYED MORE FUEL THAN WHAT WAS IN THE FUEL TANK. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE FUEL SENSOR. THE FAILURE AND CURRENT MILEAGES WERE 39,400.
FUEL SYSTEM, GASOLINENovember 29, 2010
TL*THE CONTACT OWNS A 2008 BMW 535XI (NA). WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE BEGAN SMOKING. THE DEALER MADE THREE ATTEMPTS TO DIAGNOSE THE FAILURE. THE HIGH PRESSURE FUEL PUMP WAS REPLACED BUT IT CRACKED AGAIN. THE VEHICLE WAS BEING REPAIRED BY THE DEALER. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 30,100. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINENovember 16, 2010
THE CAR SHOWED ENGINE MALFUNCTION SIGN WITHOUT WARNING IN MIDDLE OF BUSY STREET. ALL POWER, STEERING, EVERYTHING WENT DEAD WITHOUT WARNING. I COULDN'T MOVE THE WHATSOEVER. I WAS LUCKY ENOUGH TO MAKE A RIGHT TURN BEFORE THIS HAPPENED AND AVOID POTENTIAL ACCIDENTS. *TR
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAINNovember 15, 2010
TL* THE CONTACT OWNS A 2008 BMW 535XI. WHILE DRIVING APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS ENGAGED AND THE ENGINE BEGAN TO SPUTTER WITH AN EXTENSIVE REDUCTION IN POWER. THE CONTACT CONTINUED WITH CAUTION AND THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY REPLACED THE FUEL PRESSURE SENSOR, SPARK PLUGS AND PERFORMED AN OIL CHANGE. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES IN WHICH THERE WERE NO RESOLUTIONS. THE HIGH PRESSURE PUMP WAS REPLACED ON A DIFFERENT OCCASION. IN ADDITION, WHEN ENCOUNTERING A BUMP IN THE ROAD AND DOWN-SHIFTING FROM THIRD TO SECOND GEAR, AN ABNORMAL CLICKING NOISE WOULD OCCUR. RECENTLY, THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS IN THE PROCESS OF BEING DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. UPDATED 01/28/11 *BF UPDATED 02/07/11
FUEL SYSTEM, GASOLINENovember 13, 2010
PURCHASED A 2008 BMW 535I IN JUNE 2008. VEHICLE HAS 30,000 MILES ON IT. ABOUT SIX MONTHS AFTER PURCHASING THE VEHICLE, STARTED TO HAVE THE "ENGINE MALFUNCTION/REDUCED POWER" LIGHT COME ON ABOUT EVERY THREE MONTHS. TWO MONTHS AGO, THE SAME THING HAPPENED BUT THE VEHICLE SHUT OFF AT A STOP LIGHT. HAD THE VEHICLE TOWED AND THE FUEL PUMP WAS REPLACED. HAD THE VEHICLE BACK FOR APPROX TWO WEEKS AND SAME THING HAPPENED AGAIN. HAD THE VEHICLE TOWED. THEY REPLACE SOME FUEL INJECTORS AND SPARK PLUGS. HAD THE VEHICLE BACK APPROX 3 WEEKS. HAPPENED AGAIN. LUCKILY STILL NOT ON THE FREEWAY. DROVE THE VEHICLE IN TO THE DEALER. THEY REPLACED MORE FUEL INJECTORS. HAD THE VEHICLE BACK A WEEK AND THE VEHICLE SHUT OFF ON THE FREEWAY IN TRAFFIC IN LOS ANGELES GOING 65 MPH AND ALMOST WAS IN A MAJOR TRAFFICE ACCIDENT. CALLED THE DEALER TODAY (SATURDAY) AND THE SERVICE DEPT IS NOT IN ON WEEKENDS. SALES MANAGER SAID "TAKE THE VEHICLE SOMEWHERE ELSE" AND "IT WON'T AFFECT US IF SOMEONE IS KILLED OR INJURED AND A LAWSUIT IS FILED". AFRAID TO DRIVE THE VEHICLE AT THIS POINT.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINENovember 6, 2010
I PURCHASED A CERTIFIED, PRE-OWNED 2008 BMW 535XI WITH APPROX. 22,000 MILES ON 10/23/10. SUBSEQUENT TO MY PURCHASE, I DISCOVERED THE HIGH-PRESSURE FUEL PUMP IN THE VEHICLE HAD EARLIER FAILED AND BEEN REPLACED. ON 10/28/10, JUST 5 DAYS AFTER PURCHASING - I WAS DRIVING ON A SURFACE STREET WHEN THE CAR BEGAN VIOLENTLY SHAKING AND ROCKING, THE ENGINE LOST SUBSTANTIAL POWER AND NEARLY STALLED, AND THE ENGINE MALFUNCTION INDICATOR LIT. I TOOK THE VEHICLE IN FOR SERVICE ON 10/28/10 AND THE VEHICLE WAS RETURNED 10/30/10. 3 OF 4 FUEL INJECTORS WERE REPLACED ALONG WITH ALL SPARKPLUGS. AT HIGH SPEEDS, THIS TYPE OF ENGINE MALFUNCTION WOULD POSE AN EXTREME SAFETY RISK IN MY OPINION. I HAVE CONTACTED BMW USA AND THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AND I HAVE NOT BEEN SATISFIED WITH THE RESPONSE TO-DATE. *TR
ENGINE AND ENGINE COOLINGNovember 2, 2010
2008 BMW 535I-ENGINE POWER FAILURE, ENGINE SHUTS DOWN AND LOSS OF POWER STEERING AND MANEUVERING ABILITY. *TR
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEOctober 26, 2010
2008 BMW 535I. ENGINE START-UP TAKES LONGER THAN NORMAL. THE ENGINE IDLES ROUGH AND HESITANT TO ACCELERATE AND CHECK ENGINE LIGHT COMES ON. BMW CLAIMS TO HAVE FIXED THE PROBLEM UNDER A RECALL, BUT THE PROBLEM CAME BACK AGAIN 3 DAYS LATER. *TR
POWER TRAINSeptember 16, 2010
BMW 535XI SPORT WAGON 2008- .. DRIVING ON HIGHWAY, ICON CAME ON ABOVE SPEEDOMETER - ORANGE ENGINE/HALF BLACK AND ON DASHBOARD BELOW NAVI READOUT "ENGINE MALFUNCTION-REDUCED POWER." FROM THEN ON WE HAD NO THRUST WITH GAS PEDAL. CAR WENT IN FOR SERVICE AND WAS SUPPOSEDLY REPAIRED. THIS THEN HAPPENED FOUR MORE TIMES. EACH TIME THE CAR WAS IN THE SHOP AND PARTS WERE THROWN AT IT AND EACH TIME WE WERE TOLD THE ISSUE WAS PROBABLY FIXED BUT THEY REALLY DID NOT KNOW WHAT THE PROBLEM WAS. THE CAR WAS IN THE SHOP ABOUT 30 DAYS SINCE THE ORIGINAL INCIDENT. PARTS REPLACED WERE VACUUM HOSE BLACK, VACUUM PUMP, PRESSURE SENSOR,REMOVED AND REINSTALLED THROTTLE, REPLACED ALL VACCUUM HOSES ON 7/14/10, CHARGED BATTERY 7/27. *TR
FUEL SYSTEM, GASOLINESeptember 13, 2010
WHILE ACCELERATING, THE ENGINE LOST POWER AND WENT INTO NEUTRAL. I WAS ABLE TO PUT IT BACK INTO DRIVE AND THE CAR VERY SLOWLY REGAINED MOMENTUM. A FEW MINUTES LATER, AFTER THE CAR HAD BEEN TURNED OFF, I RESTARTED IT, PUT IT INTO REVERSE TO BACK OUT OF A PARKING PLACE, PUT IT INTO DRIVE TO MOVE FORWARD, TRIED TO ACCELERATE, THE CAR WENT INTO NEUTRAL AGAIN AND WOULD NOT MOVE FORWARD. I TRIED TO PUT IT INTO DRIVE AGAIN BUT WITH NO SUCCESS. THE CAR WAS DEAD AND MESSAGE FLASHED ON "REDUCED ENGINE POWER." FORTUNATELY I WAS IN A PARKING LOT AND NOT ON A HIGHWAY. THE CAR HAD TO BE TOWED TO THE DEALER. THE RMFD HIGH-PRESSURE PUMP HAD TO BE REPLACED. BMW TOLD ME THAT THIS WAS A COMMON PROBLEM AND THAT THE WARRANTY ON THIS PART HAD BEEN EXTENDED TO 10 YEARS, 120,000 MILES. THE OLD PART IS NOT AVAILABLE. *TR
ENGINE AND ENGINE COOLINGSeptember 13, 2010
ENGINE MALFUNCTION -- REDUCED POWER AND THEN THE CAR EITHER REDUCES POWER OR DIES COMPLETELY. ALSO, COLD ENGINE ROUGH START AND ROUGH IDLE. TO DATE, FUEL INJECTORS WERE REPLACED, WHERE UPON IT WAS RECOMMENDED THAT I NO LONGER BUY SAM'S CLUB 93 OCTANE GAS BUT A "NAME BRAND." I DID -- PROBLEM RE-OCCURRED ON JULY 24, 2010, OUT OF THE BLUE WITHOUT WARNING, THIS TIME WITH MY 6 YEAR OLD IN THE CAR ON A HIGHWAY. I WAS ABLE TO GET OVER TO THE RIGHT SHOULDER OF THE ROAD WITHOUT INCIDENT, AND TURN OFF THE ENGINE, WAIT A FEW MOMENTS AND RESTART. THE BMW DEALER HAS HAD MY CAR SINCE LATE JULY, AND HAVE NOW REPLACED ONE OF THE TURBOS IN THE ENGINE. I AM HOPING NOBODY HAS TO DIE BEFORE BMW IS ASKED TO RECALL N54 ENGINE BMW'S OR BUY BACK THE ONES THEY HAVE SOLD. THE DEALERSHIP HAS RECOMMENDED THAT I WRITE A COMPLAINT TO BMW NORTH AMERICA. I WILL. THERE IS ALSO A PETITION GOING -- HTTP://WWW.PETITIONONLINE.COM/MOD_PERL/SIGNED.CGI?FIXPUMP WHICH I THINK WILL GIVE YOU SOME IDEA ABOUT THE SCOPE OF THE PROBLEM. I DO NOT HAVE THE OLD PARTS. THANK YOU. ' *TR
SERVICE BRAKES, HYDRAULICSeptember 3, 2010
ON APRIL 6, 2010 WHILE PULLING INTO A PARKING SPACE AT A SHOPPING CENTER, I APPLIED THE BRAKES ON OUR BMW 528I AND INSTEAD OF STOPPING, THE REAR WHEELS STARTED SPINNING, BURNING RUBBER ON THE PAVEMENT APX. 25 FT. BEFORE I COULD STOP BY PRESSING THE STOP/START SWITCH. FORTUNATELY NO CARS WERE PARKED IN FRONT OF MY PARKING SPACE SO I WAS ABLE TO STOP WITHOUT HITTING ANYONE OR OTHER CARS. WHEN I GOT OVER THE SHOCK, I STARTED THE MOTOR AND IT WAS STILL UNDER FULL THROTTLE. AGAIN, I PRESSED THE STOP SWITCH. I WAS BLOCKING TRAFFIC SO AGAIN, I PRESSED THE START SWITCH AND THE MOTOR WAS RUNNING NORMALLY. I BACKED UP INTO MY ORIGINAL SPACE AND CALLED THE BMW DEALER WHO SENT A TOW-TRUCK TO DELIVER THE CAR TO THEIR SHOP. BMW SENT A FIELD TECHNICIAN TO INSPECT THE CAR ON 4/20/2010. I RECEIVED AN EMAIL STATING NO MECHANICAL FAULTS WERE IDENTIFIED BY ANYONE AND THE CAR WAS READY TO BE PICKED UP OR A $25/DAY STORAGE FEE WOULD BE CHARGED TO US. I TOLD THEM I WOULD NEVER TAKE THE MORAL OR FINANCIAL RESPONSIBILITY TO DRIVE THE CAR AGAIN SO THEY AGREED TO DELIVER IT TO OUR HOME. I SENT AN EMAIL TO THE DEALER'S MGR. AND CALLED HIM SEVERAL TIMES TO ASK FOR A REPURCHASE OF THE CAR. WE RECEIVED NO RESPONSE. WE WERE FORCED TO HIRE AN ATTORNEY WHO CONTACTED THE DEALER AND BMW REGIONAL OFFICE. THE REGIONAL OFFICE REVIEWED THE SERVICE RECORD AND REFUSED TO BUY BACK THE VEHICLE. THE DEALER SAID THE DECISION BY BMW REGIONAL OFFICE COULD NOT BE CHANGED. THIS LEFT US WITH NO ALTERNATIVE BUT TO PAY OFF THE LEASE ONE YEAR EARLY AND GET THE CAR OUT OF OUR POSSESSION. A CASHIER'S CHECK FOR $5,694.87 WAS MAILED TO BMW ON 8/23/2010 AND THE CAR WAS PICKED UP ON 8/30/2010 WITH 7,299 MILES ON IT. BMW NOW HAS A CAR WORTH APX. $5,000 MORE THAN IT WILL BE AT THE END OF THE LEASE ON SEPTEMBER 5, 2011. IT ANGERS US THAT BMW WOULD FORCE US TO KEEP A CAR THAT COULD PUT US & OTHERS IN HARM'S WAY IF WE DROVE IT, WITH A RISK OF UNLIMITED LIABILITY! *TR
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHERSeptember 3, 2010
2008 BMW 535I - CAR HAS HAD 3 FUEL PUMPS, 3 SEPARATE VISITS FOR PLUGS / INJECTORS, LAST VISIT FOR REPLACED FUEL PUMP CREATED LARGE FUEL LEAK IN CAR WHICH RESULTED IN TOW TO DEALER. ENGINE MALFUNCTION LIGHT PROBLEM. HPFP, REPEATED ENGINE PROGRAM. *TR
ENGINE AND ENGINE COOLINGSeptember 1, 2010
2008 BMW 528I. CONSUMER STATES UNEXPLAINED ENGINE SHUT DOWN *TGW THE NAVIGATION SCREEN FLASHED OVERHEATING; REDUCE SPEED; AND PULL OVER, THEN THE ENGINE SHUT DOWN WHEN THE THIRD MESSAGE WAS RECEIVED. THE SHUT DOWN WAS TRACED TO A FAULTY ELECTRONIC WATER PUMP. *JB
POWER TRAINAugust 24, 2010
CAR SURGES CONTINUOUSLY AFTER TAKING OFF FROM A RED LIGHT OR STOP SIGN. I HAVE HAD TO PULL OFF THE ROAD UNTIL IT STOPS. THIS IS A KNOWN DEFECT OF THIS AUTO. THIS HAPPENS EVERY DAY. IT IS SPORADIC. SEVERAL COMPLAINTS HAVE BEEN MADE, AND I HAVE BEEN TOLD BY BMW'S REPAIR DEPARTMENT THAT THEY KNOW OF NO SUCH PROBLEM, THEN THEY ADMITTED THEY DID KNOW OF THE PROBLEM, BUT IT WAS A "SOFTWARE" ISSUE AND NO DOWNLOAD WAS AVAILABLE FOR ME, AND THEN EVENTUALLY THE DEALERSHIP STOPPED RETURNING MY CALLS. *TR
FUEL SYSTEM, GASOLINEAugust 12, 2010
I HAD MY CAR IN FOR ROUTINE SERVICE TWO WEEKS AGO, AND I MENTIONED THAT THE CAR HAD BEEN SLOW TO START IN THE MORNING, AND IDLED ROUGHLY. I WAS TOLD THAT THE CAR WAS 'REPROGRAMMED" AND THAT SHOULD TAKE CARE OF THE ISSUE. YESTERDAY, WHILE I WAS DRIVING ON THE HIGHWAY, THE ENGINE MALFUNCTION LIGHT CAME ON, AND THE CAR LOST ACCELERATION, AND I HAD TO PULL OVER ON THE RIGHT, THROUGH 3 LANES OF RUSH HOUR TRAFFIC WITH A CAR THAT BARELY ACCELERATED. I TOOK THE CAR TO THE DEALER WHO SAID IT WAS A BAD SENSOR. THIS MORNING, MY WIFE WAS DRIVING THE CAR WITH MY 3 MONTH OLD DAUGHTER AND THE ENGINE MALFUNCTION LIGHT CAME ON AGAIN. MY WIFE TRIED TO FIND A SAFE PLACE TO PULL OVER, BUT THE ENGINE DIED AT THE LIGHT. SHE STARTED THE CAR AGAIN, AND MADE IT HALFWAY INTO THE INTERSECTION, AND THE CAR DIED AGAIN. SHE WAS VERY WORRIED THAT SHE WAS GOING TO GET HIT WHILE STUCK IN THE INTERSECTION. FINALLY, AFTER A FEW MORE CYCLES OF STARTING THE CAR, GOING A FEW FEET, AND THE CAR DYING, SHE WAS ABLE TO GET THE CAR INTO A PARKING LOT. THE CAR WAS TAKEN TO THE DEALER AGAIN, AND NOW THEY ARE CHANGING THE HIGH PRESSURE FUEL PUMP. *TR
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMAugust 5, 2010
HAVE HAD 3 SEPARATE INSTANCES IN THE PAST 9 MONTHS WHERE MY CAR STALLED OR SPUTTERED WITH LOSS OF POWER , AND ONCE I HAD NO STEERING OR BRAKING ABILITY. DANGEROUS SITUATION IN FREEWAY TRAFFIC. *TR
FUEL SYSTEM, GASOLINEJuly 31, 2010
I HAVE A 2008 BMW 535 XI THAT HAS SHOWN THE REDUCED ENGINE POWER/ENGINE MALFUNCTION WHILE ON THE HIGHWAY TWICE. THE CAR REFUSED TO ACCELERATE AND BECAME VERY HARD TO MANEUVER. THANKFULLY, BOTH TIMES I WAS WITHIN A MILE OF THE HIGHWAY EXIT. I AM HESITANT TO DRIVE THIS CAR ON LONG TRAVELS BECAUSE A REDUCED ENGINE POWER MALFUNCTION COULD ENDANGER ME AND MY FAMILY. BMW ATTEMPTED TO FIX THESE PROBLEMS FIRST BY REPLACING THE HIGH PRESSURE FUEL PUMP AND THEN BY REPLACING ALL OF THE FUEL INJECTORS. THUS FAR THE PROBLEM HAS BEEN BETTER BUT I AM STILL LEERY OF THE CAR. *TR
FUEL SYSTEM, GASOLINEJuly 27, 2010
ON 5/20/10, MY 2008 BMW 535XI SUDDENLY LOST POWER WHILE DRIVING ON A SINGLE LANE, RESULTING IN A NEAR REAR-END COLLISION. THIS HAPPENED ONCE PREVIOUSLY. BOTH TIMES THE CAR WAS TOWED AND THE DEALER SAID THEY REPLACED THE HIGH PRESSURE FUEL PUMP. I COMPLAINED ABOUT THE LATEST INCIDENCE TO BMW CUSTOMER RELATIONS AND SERVICES DEPARTMENT, CASE # [XXX] ???. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FUEL SYSTEM, GASOLINEJuly 27, 2010
WE WERE DRIVING ON A 55 MPH SPEED LIMIT ROAD. WE WERE GOING UP A SLOPE, OUR CAR ( BMW 5 SERIES) SUDDENLY LOST POWER AND WE WERE UNABLE TO DRIVE THE CAR BEYOND 30 MPH. WE HAD TO PULL TO THE SIDE OF THE ROAD. AFTER CONTACTING BMW, THEY INFORMED US THAT THEY CAN NOT TAKE IT TO THE DEALER AS ALL THE DEALERS ARE CLOSED ON SUNDAYS. SO WE DROVE THE CAR SLOWLY TO THE HOUSE ( 3 MILES AWAY). THE CAR WAS TOWED TO THE DEALER NEXT DAY, WERE TOLD THAT IT IS A HIGH PRESSURE FUEL PUMP FAILURE. THE PUMP WAS REPLACED. NOW WE HAVE THE CAR BACK. BMW DEALER MENTIONED THAT THERE IS NOTHING WE CAN DO TO PREVENT THIS FROM HAPPENING AGAIN, BMW IS AWARE OF THE PROBLEM. ALSO MENTIONED THAT SUCH A FAILURE IS AN ACCEPTABLE PRICE FOR THE CAR'S GREAT ENGINE. MY WIFE STOPPED DRIVING THE CAR BECAUSE THE ENGINE MAY FAIL WITH THE CHILDREN WITH HER IN THE CAR, IT WILL BE DANGEROUS. EVERY TIME I TAKE THE CAR TO AND FROM WORK I AM WORRIED THAT THE ENGINE MAY FAIL AND TRULY CAN NOT TRUST THE "GREAT ENGINE" THAT THE DEALER IS SO PROUD OF. *TR
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEJuly 26, 2010
REDUCED POWER FROM ENGINE. PRESSED ACCELERATOR AND ENGINE DID NOT RESPOND WITH REGULAR POWER. REDUCED POWER IN TRAFFIC AT 40MPH. PULLED OVER SHUT OFF ENGINE AND RESTARTED WITH FULL RETURN OF POWER. ONE REPEAT OF PROBLEM 3 MONTHS LATER WITH SIMILAR RESULTS. DEALER REPLACED FUEL INJECTION AUXILIARY PARTS. TOO SOON TO KNOW IF PROBLEM WILL RECUR. *TR
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROLJuly 25, 2010
DRIVING ON HIGHWAY 60MPH AND SUDDENLY LOST ENGINE POWER. MY SUV STARTED SLOWING AND FELT LIKE CAR WAS LOCKING UP IE. STEERING WHEEL WAS HARDER TO MOVE. PUSHING ACCELERATOR PEDAL DID NOT BRING ANY SPEED BACK TO SLOWING SUV. I WAS ABLE TO GET TO RIGHT SIDE SHOULDER FROM MIDDLE LANE AND CALLED BMW ASSIST FOR HELP. THEY WERE NOT ABLE TO HELP AT MY LOCATION IN WISCONSIN AT 8PM BUT DID CALL POLICE TO KEEP TRAFFIC AWAY FROM US (MYSELF AND 5 YOUNG CHILDREN) UNTIL A FRIEND CAME TO PICK US UP. THE CAR HAD TO REMAIN OVERNIGHT ON THE HIGHWAY UNTIL A FLATBED TRUCK WAS AVAILABLE TO TAKE IT AWAY THE FOLLOWING MORNING. ONCE THE ENGINE WAS TURNED OFF IT WOULD NOT RESTART AND NEEDED 2 MEN TO MOVE IT WHICH IS WHY IT COULDN'T BE TAKEN AWAY THAT EVENING. ONCE TAKEN TO THE BMW DEALER, INTERNATIONAL AUTOS IN MILWAUKEE, WI, THEY TOLD ME THE FUEL PUMP HAD FAILED AND THEY REPLACED IT. THE 2008 BMW X5 3.0SI HAD A LITTLE OVER 33,000 MILES ON IT AT THE TIME. THIS HAS NOT HAPPENED AGAIN AFTER REPLACEMENT OF FUEL PUMP. *TR
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEJuly 24, 2010
CAR LOSES POWER 2008 BMW.535I *WE HAD JUST GOTTEN IT OUT OF THE SHOP (NEW PLUGS AND NEW BRAKES ,CHANGED THE OIL AIR FILTER FULL SERVICE) AND THE NEXT DAY WE HAD GONE OUT FOR SUPPER WHEN THE CAR WOULD BARRLY RUN IT WAS LIKE IT HAD 2 CYCLINDERS. HAD THE BMW PLACE PICK UP AND THEY SAID IT WAS LOW FUEL PUMP AND THEY HAD TO ORDER. WHEN THEY GOT THAT IN IT DID NOT FIX IT SO THE PUT ANOTHER SET OF PLUGS AND NEW COILS AND HIGH PRESSURE FUEL PUMP IN ALSO. THEY ENDED UP COVERING THE WHOLE BILL. BUT IT SEEMS NOT TO RUN LIKE IT USE TO. NOT AS MUCH POWER. I WOULD LIKE TO FIND MORE INFO ON PROBLEM AND HOW THEY EXTENDED WARRANTY.* TR
FUEL SYSTEM, GASOLINE,EQUIPMENTJuly 24, 2010
JUNE, 2010 - I WAS DRIVING MY 2008 BMW 535 STATION WAGON ON THE HIGHWAY (LONG ISLAND EXPRESSWAY I-495, NEW YORK) AT 65 MILES PER HOUR WHEN THE CAR LURCHED, MADE A LOUD NOISE AND LOST POWER. BMW REPLACED THE HIGH PRESSURE FUEL PUMP. AUGUST 2009 - THE CAR STARTED BUT LIGHTS ON DASH BOARD WENT ON SAYING "VEHICLE HAD REDUCED POWER". IT WAS TOWED TO BMW DEALERSHIP, WHERE THEY REPLACED THE HIGH PRESSURE FUEL PUMP. AUGUST 2008 - THE BMW LOST POWER ON THE HIGHWAY AND WAS TOWED TO DEALER. THEY MADE A REPAIR TO THE FUEL INJECTION SYSTEM. *TR
ENGINE AND ENGINE COOLINGJuly 20, 2010
MY CHECK ENGINE LIGHT, REDUCED POWER CAME ON, BROUGHT CAR INTO SHOP. THEY "REPAIRED" CAR FOR 10 MINUTES.. CAR WOULD NOT GO OVER 30 MPH WHEN IT RAN. IT SHOOK VIOLENTLY. CAR STOPPED AND HAD TO BE FLAT BEDDED. DANGER! BMW BOUGHT ME OUT OF MY LEASE..THESE CARS SHOULD NOT BE SOLD!!!!!!!!!!!!! *TR
FUEL SYSTEM, GASOLINEJuly 19, 2010
TL*THE CONTACT OWNS A 2008 BMW 535I. THE CONTACT STATED THAT THE PREOWNED VEHICLE WAS PURCHASED IN APRIL 2010. THE FUEL PUMP FAILED. THE OWNER WAS DRIVING APPROXIMATELY 65 MPH, THE VEHICLE CUT OFF . THE VEHICLE WAS RESTARTED AND TAKEN TO THE DEALER AND THE FUEL PUMP WAS REPLACED. ON JUNE 2, 2010 THE FUEL PUMP FAILED AGAIN. THE DEALER REPLACED THAT FUEL PUMP WITH A "NEW" PUMP. THE DEALER WAS DELIVERING THE VEHICLE BACK TO THE OWNER AND THE MECHANIC EXPERIENCE THE SAME FAILURE AND RETURNED THE VEHICLE TO THE DEALERSHIP. BMW DECIDED TO TAKE A FUEL SAMPLE FROM THE TANK TO DETERMINE IF THE FUEL WAS THE CORRECT. THEY ALSO ADVISED THEY HAD FOUND DEBRIS IN THE FUEL SYSTEM. BMW STATED THAT THAT THEY WOULD HAVE TO TAKE THE FUEL TANK OFF AND CLEAN IT AT THE OWNERS EXPENSE OF ABOUT $3,000.00 AS THIS WAS NOT COVERED UNDER WARRANTY. THE VEHICLE IS AT THE DEALERSHIP AT THE TIME OF THE COMPLAINT WAITING FOR REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 44,000.
FUEL SYSTEM, GASOLINEJuly 18, 2010
I HAVE A 2008 BMW 535I AND RECEIVED THE DREADED "ENGINE MALFUNCTION - REDUCED POWER" READOUT. THE CAR WOULD NOT DEVELOP MORE THAN 1,500 RPMS. I TOOK IT TO THE LOCAL DEALER AND THE SERVICE ADVISOR STATED IMMEDIATELY THAT IT WAS A FAILED HIGH PRESSURE FUEL PUMP, A RATHER COMMON OCCURRENCE ON THIS PARTICULAR ENGINE. THE HPFP WAS REPLACED AND THE CAR HAS PERFORMED FINE NOW FOR ABOUT SIX MONTHS, ALTHOUGH THE AFOREMENTIONED READOUT DID APPEAR ONE MORE TIME, BUT I TURNED OFF THE ENGINE AND RESTARTED IT IMMEDIATELY AND EVERYTHING WAS FINE. *TR
ENGINE AND ENGINE COOLINGJuly 10, 2010
ENGINE MALFUNCTION LIGHT COMES ON AND THERE IS LOSS OF POWER. THIS IS THE SECOND EPISODE. AFTER THE FIRST EPISODE I HAD TAKEN IT TO BMW DEALER,THEY HAD IT INSPECTED IT AND SAID IT WAS A SOFTWARE GLITCH AND FIXED IT. I HAPPENED TODAY AGAIN AND HAD TAKEN MY CAR TO BMW DEALER AND THEY SAY IT IS FUEL PUMP PROBLEM AND GAVE A THURSDAY APPOINTMENT TO LOOK INTO THE PROBLEM AND TOLD ME IT WAS SAFE TO DRIVE. CURRENTLY I AM FACING ATLEAST A 40% POWER REDUCTION. *TR
ENGINE AND ENGINE COOLINGJune 18, 2010
2008 BMW 535I "ENGINE MALFUNCTION - REDUCED POWER!" MESSAGE ON 06/07/10. IT HAS AROUND 30K MILES. I TOOK IT TO THE DEALER, AND THEY DIAGNOSED THE PROBLEM AS A WASTEGATE MALFUNCTION. I PICKED IT UP FROM THE DEALER ON 06/08/10 AND DROVE IT TO FLORIDA ON 06/09/10. AFTER BEING IN FLORIDA FOR 4 DAYS, THE PROBLEM RETURNED. THE I-DRIVE SYSTEM FROZE AND EVENTUALLY POWERED OFF AND CAME RIGHT BACK ON. THE CAR SAT OVERNIGHT, AND I MADE IT BACK TO ATLANTA THE NEXT DAY WITHOUT ANY ISSUES (NO ERROR ON THE DISPLAY). TOOK IT TO THE DEALER ON MONDAY, 06/14 AND THIS TIME A LOW PRESSURE SENSOR WAS DIAGNOSED AS THE PROBLEM. PICKED IT UP FROM THE DEALER YESTERDAY (06/16) AND DROVE HOME WITHOUT INCIDENT. DROVE TO WORK TODAY (06/17), NO PROBLEM. ON THE WAY HOME TODAY, THE PROBLEM RESURFACED. THE CAR WILL BE GOING BACK TO THE DEALER TOMORROW. THIS WILL BE THE 3RD TIME IN LESS THAN 2 WEEKS. THESE CARS APPEAR TO BE DEFECTIVE. THIS IS REALLY FRUSTRATING! *TR
ENGINE AND ENGINE COOLINGJune 8, 2010
2008 BMW 535XI- ENGINE FAILURES AND REDUCED POWER AT HIGH SPEEDS- VERY DANGEROUS. *TR
SEAT BELTSJune 5, 2010
THE SEAT BELT'S HEIGHT IS NOT ADJUSTABLE AND TOO LOW FOR A 6FT5IN DRIVER. THE SEAT BELT OFTEN RIDES ON LEFT SIDE OF SHOULDER INSTEAD OF ON TOP. IT IS NOT LIKELY TO FUNCTION OPTIMALLY IN AN ACCIDENT. DEALER HAS NO SOLUTION. *TR
VISIBILITYMay 19, 2010
TL*THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING APPROXIMATELY 25-30 MPH AT NIGHT, ALL OF THE ELECTRICAL COMPONENTS ON THE INSTRUMENT PANEL SHUT OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY A MODULAR SHORT DUE TO A CLOGGED DRAIN IN THE SUNROOF. THE DEALER ALSO STATED THAT THEY WOULD NOT TAKE RESPONSIBILITY SINCE LEAVES AND ACORNS CLOGGED THE DRAIN. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 17,000.
FUEL SYSTEM, GASOLINEMay 19, 2010
THE N54 ENGINE IN THE BMW IS A HAZARD-I ALMOST GOT KILLED WHEN MY CAR STALLED ON THE ROAD-BMW REPLACED THE HP FUEL PUMP 3X ALREADY AND THE CAR IS LESS THAN 3 YEARS OLD. THESE ENGINES NEED TO BE REPLACED AS THERE IS A DESIGN FLAW. DO PEOPLE HAVE TO DIE TO FIX THE PROBLEM? *TR
FUEL SYSTEM, GASOLINEMay 14, 2010
2008 BMW 535I TOOK MY CAR INTO DEALERSHIP DUE TO CAR RUNNING ROUGH. THEY COULDN'T FIND ANYTHING AND SENT ME ON MY MERRY WAY. TOOK MY CAR IN ON MONDAY, MAY 4 DUE TO CAR RUNNING ROUGH AND TICKING NOISE IN ENGINE...TOLD THEM WE WERE GOING ON A 1,000 MILE ROAD TRIP THE END OF THE WEEK. THEY COULDN'T FIND ANYTHING BUT DID REPLACE SOME BRAKE ITEMS. DRIVING HOME AT THE END OF OUR TRIP, ON ACCELERATION MY CAR 'SKIPPED' THREE TIMES....A COUPLE OF MINUTES LATER I TESTED IT AND ACCELERATED AGAIN (ON FL TURNPIKE) IT 'SKIPPED' HARD AGAIN THREE TIMES. GOT OFF AT THE NEXT EXIT...AT THE LIGHT I GOT A 'ENGINE MALFUNCTION' LIGHT AND LIMPED INTO THE 7-11. PUT GAS IN CAR, CALLED BMW CONCIERGE. WE WERE CLOSE ENOUGH TO HOME TO HAVE IT TOWED TO THE DEALERSHIP, GET A DRIVER TO HELP US TRANSFER ALL OUR LUGGAGE ETC, AND TAKE US HOME. NEXT DAY CALLED DEALERSHIP...THEY HAD CAR DAY AND A HALF AND SAID IT WAS THE FUEL INJECTOR PUMP. I UNDERSTAND FROM TONS OF BMW OWNER BLOGS THAT THIS IS VERY COMMON OCCURRENCE...WE WERE FORTUNATE ENOUGH NOT TO BE GOING 65 MILES AN HOUR IN FRONT OF A SEMI LIKE MANY OTHER FAMILY'S HAVE THE MISFORTUNE OF. I ALSO UNDERSTAND THAT PEOPLE HAVE HAD TO HAVE THIS REPLACE NOT ONE, TWO, OR THREE TIMES BUT CONTINUOUS...FOUR! THIS IS ABSURD. WHERE'S BMW'S INTEGRITY TO DO THE RIGHT THING, ADDRESS THE SITUATION, AND NOT PUT THEIR CONSUMERS IN HARMS WAY. DO WE NEAR A NEAR DEATH EXPERIENCE OR OUR FAMILY'S FILING LAWSUITS ONCE WE'RE SIX FEET IN THE GRAVE FOR THEM TO STAND UP AND TAKE CARE OF THESE PROBLEMS ONCE AND FOR ALL???? *TR
PARKING BRAKEApril 29, 2010
2008 BMW X5 3.0SI WITH RECURRING "PARKING BRAKE MALFUNCTIONS" SINCE SUMMER 2009 LEADING TO FAILURE TO ENGAGE PARKING BRAKE WHEN VEHICLE IS PUT IN PARK INCREASING RISK OF "ROLLING" AND IN SEVERAL INCIDENTS RESULTING IN THE VEHICLE NOT BEING ABLE TO MOVE WHEN PLACED INTO DRIVE REQUIRING MANUAL RELEASE OF PARKING BRAKE AND LATER "REPAIR" BY BMW SERVICE CENTER WITH NO RESOLUTION TO THE PROBLEM . THE PROBLEM HAS BEEN INCREASING OVER THE PAST SEVERAL MONTHS WITH LAST FULL INCIDENT ON 4/12/10 AND AGAIN ON 4/20/10. *TR
FUEL SYSTEM, GASOLINEApril 26, 2010
WHILE DRIVING AT HIGHWAY SPEED, THE CAR BEGAN TO RUN VERY ROUGHLY. A WARNING LIGHT AND WARNING MESSAGE APPEARED, INDICATING THAT THERE WAS AN ENGINE PROBLEM. WE PULLED OFF THE HIGHWAY AND INTO A PARKING LOT. WE STOPPED THE ENGINE, WAITED A FEW MINUTES AND RESTARTED THE CAR. THE CAR CONTINUED TO RUN ROUGHLY BUT THERE WAS NO WARNING LIGHT OR MESSAGE. WE CONTINUED ON TO OUR DESTINATION (SHOPPING). WHEN WE FINISHED OUR SHOPPING, I STARTED THE CAR AND IT CONTINUED TO RUN ROUGHLY AND THE SAME WARNING LIGHT AND MESSAGE APPEARED. I WANTED TO DRIVE THE CAR TO THE DEALER FOR SERVICE BUT WHEN I PULLED OUT OF THE PARKING SPACE THE CAR STALLED. I RESTARTED THE CAR, DROVE IT ABOUT 100 FEET INTO ANOTHER PARKING LOT AND HAD THE CAR TOWED TO THE DEALER. WHEN I DESCRIBED THE PROBLEM AT THE DEALERSHIP, A SERVICE REP INDICATED THAT THEY THOUGHT IT WAS THE FUEL PUMP. I HEARD THAT THIS HAS BEEN A RECURRING PROBLEM. THE DEALER WAS NOT ABLE TO REPLACE THE PUMP WITHOUT GETTING AUTHORIZATION FROM BMW BECAUSE BMW HAD HAS SO MANY FUEL PUMP PROBLEMS. A FAILURE AT HIGHWAY SPEED THAT WOULD CAUSE THE CAR TO STALL IS A DANGEROUS CONDITION. *TR
FUEL SYSTEM, GASOLINEApril 19, 2010
I AM REPORTING KNOWN FAILURES AND AN "UNOFFICIAL RECALL" (SEE WEB LINK TO BMS SERVICE REPORT) OF HIGH PRESSURE FUEL PUMPS FOR 2008/2009 BMW CARS WITH THE 3 LITER TWIN TURBO ENGINES. WHEN THESE FUEL PUMPS FAIL THERE IS AN IMMEDIATE REDUCTION OF POWER AND THE CAR GOES INTO "LIMP MODE". BMW HAS RECENTLY EXTENDED THE WARRANTY ON THE FUEL PUMPS TO OVER 100K MILES AND 10 YEARS, BUT I AM CONCERNED THAT THERE HAS NOT BEEN A FORMAL SAFETY INVESTIGATION BY THE US GOVERNMENT (THAT I KNOW OF) OR A FORMAL RECALL BY BMW SINCE THIS IS A POTENTIALLY DANGEROUS SITUATION IF CARS SUDDENLY SLOW AT HIGHWAY SPEEDS. I AM THE OWNER OF A 2008 BMW 535, IT IS NOW HAVING PROBLEMS STARTING IN THE MORNING AND I AM NOW CONCERNED ABOUT WHEN/IF MY FUEL PUMP WILL FAIL - TO THE POINT I WILL NO LONGER LET MY WIFE DRIVE THE CAR. WWW.BMWBLOG.COM/2009/03/.../MORE-BMW-FUEL-PUMP-NEWS/ HTTP://WWW.E90POST.COM/FORUMS/SHOWTHREAD.PHP?T=181600. *TR
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHERApril 10, 2010
1. VEHICLE LOSES POWER 2. ENGINE MALFUNCTION LIGHT COMES ONE. 11/2008, 2/2009 & 4/2010 3. GAS FUEL PUMP REPLACED 3 TIMES IN 18 MONTHS. *TR
ENGINE AND ENGINE COOLINGApril 1, 2010
MY 2008 535 BMW FUEL PUMP WENT OUT FOR THE SECOND TIME. THIS TIME MY WIFE WAS DRIVING. SHE WAS MAKING A LEFT HAND TURN. THE CAR DID NOT HAVE POWER. THANK GOD THE ON COMING TRAFFIC STOPED. BMW IS NOT TAKING THIS SERIOUSLY. THIS IS VERY DANGEROUS SITUATION
FUEL SYSTEM, GASOLINEMarch 25, 2010
TL*THE CONTACT OWNS A 2008 BMW 535XI. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH. THERE WAS A SUDDEN REDUCTION IN THE ENGINE POWER FOR 30 SECONDS. THE ENGINE SHUTTERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE FUEL PUMP WAS REPLACED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON A SEPARATE OCCASION AND THE COMPUTERIZED SYSTEM SOFTWARE WAS UPDATED. THE VEHICLE WAS BEING DIAGNOSED BY THE DEALER WHEN THE COMPLAINT WAS FILED. THE MANUFACTURER HAS NOT ADDRESSED THE FUEL PUMP FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 37,500.
ENGINE AND ENGINE COOLINGMarch 19, 2010
CAR HAS SUDDEN REDUCED POWER. CHECK ENGINE LIGHT AND ENGINE MALFUNCTION WARNING AND "REDUCED POWER" WARNING SIGN COME ON. HAPPENED 4 TIMES. BMW HAS "REPAIRED" THREE TIME (REPROGRAMMED CAR, REPLACED FUEL INJECTORS) TO NO AVAIL. ALMOST GOT IN AN ACCIDENT THIS MORNING. WHEN I TRIED TO HIT THE GAS, POWER DROPPED PRECIPITOUSLY AND I NEARLY GOT REAR ENDED AND HIT IN AN INTERSECTION. *TR
POWER TRAINMarch 18, 2010
TL*THE CONTACT OWNS A 2008 BMW 528. WHEN THE CONTACT ATTEMPTED TO SHIFT FROM DRIVE INTO REVERSE, THE GEAR SHIFT SUDDENLY SHIFTED BACK INTO DRIVE. THE GEAR SHIFT FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS BEING DIAGNOSED BY THE DEALER WHEN THE COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. THE APPROXIMATE CURRENT MILEAGE WAS 24,000.
ENGINE AND ENGINE COOLINGFebruary 14, 2010
1) STARTING/DRIVING CAR 2) ENGINE MALFUNCTION, LOSS OF POWER, REAR END COLLISION POSSIBLE WHEN DRIVING. *TR
POWER TRAINFebruary 10, 2010
THE GEAR SHIFTING/TRANSMISSION IN MY 2008 3.0 X5 IS AN ONGOING AND DANGEROUS PROBLEM FROM DAY 1. THE CAR DOES NOT ACCELERATE RELIABLY AND I HAVE HAD MANY NEAR COLLISIONS. I HAVE BEEN COMPLAINING TO BMW SERVICE (PORT CHESTER, NY) SINCE SEPT. 3 2008. I PURCHASED THE CAR NEW AT THE END OF MAY 2008. BMW SERVICE TOLD ME BMW USA WAS AWARE AND THERE WAS A "SOFTWARE UPDATE" COMING THE BEGINNING OF OCT WHICH SHOULD ADDRESS THIS PROBLEM. I CALLED THE SERVICE CENTER IN OCT AND WAS TOLD NO UPDATE WAS RELEASED YET. I CALLED BMW OF NORTH AMERICA ON OCT 6 AND WAS TOLD THAT THERE WAS A SYSTEM UPDATE RELEASED TO ADDRESS THIS ISSUE AND THEY WOULD CONTACT THE SERVICE CENTER MANAGER. I LEFT SEVERAL MESSAGES BEFORE HE RETURNED MY CALL. THE UPDATE WAS INSTALLED ON OCT 14, 2008. THERE WAS ABSOLUTELY NO IMPROVEMENT TO THE HESITATION/STALLING. ON EACH SUBSEQUENT SERVICE VISIT I COMPLAINED OF THIS SAME ISSUE. EACH TIME THEY ACKNOWLEDGED THE PROBLEM. I HAD A TEST DRIVE WITH THE REPAIR FOREMAN WHO ADMITTED THAT BMW WAS WELL AWARE OF THIS ISSUE. IT WAS A NEW SYSTEM THAT WAS DESIGNED TO GET BETTER GAS MILEAGE AND WAS "REACTIVE" TO THE OWNERS DRIVING STYLE. IT WAS NOT WORKING AND THEY DID AWAY WITH IT FOR NEW VEHICLES. THE REPAIR FOREMAN HAS SEEN MANY 2008 3.0 X5'S WITH THIS PROBLEM. I WAS TOLD A SECOND UPDATE WAS COMING TO FIX THE PROBLEM. ON SEPT 28, 2009 THE UPDATE WAS DONE UPDATE, WHICH AGAIN DID NOTHING. I ADVISED BMW I WAS FILING A COMPLAINT WITH THIS AGENCY.WITHIN A FEW DAYS SOMEONE CALLED TO SAY THEY WOULD TAKE CARE OF THIS PROBLEM AND SERVICE MANAGER WOULD CALL. I NEVER HEARD FROM ANYONE AGAIN AT BMW SERVICE. I HAD A NEAR MISS ACCIDENT AGAIN. BMW IS HIDING THIS DANGEROUS PROBLEM FROM THE PUBLIC!! INTERESTINGLY, WHEN I COMPLAIN, BMW DOES NOT ENTER THE COMPLAINT INTO THEIR SYSTEM, BUT ALWAYS SAY THEY WILL LOOK INTO IT. ARE THEY HIDING THESE COMPLAINTS? PLEASE HELP ME BEFORE IT IS TOO LATE. THERE ARE MANY OTHERS WITH THIS PROBLEM. *TR
POWER TRAINDecember 16, 2009
THE 2008 BMW X5 3.0I HAS MAJOR TRANSMISSION ISSUES WHICH SEVERELY AFFECTS THE THROTTLE RESPONSE TIME AND GEARS SLIPS OCCASIONALLY. WHILE DRIVING ON HIGH WAY VEHICLE WILL NOT RESPOND TO GAS PADDLE AND GEARS SLIP AND MAKE METAL NOISES. ALSO WHEN VEHICLE STARTS FROM A STOP, GEARS SLIP AND IT MOVES THE VEHICLE BACKWARD AS IF IT IS IN REVERSE 'R' GEAR AND YOU HAVE TO HIT BRAKES THEN IT WILL MOVE FORWARD WITH A SEVERE JERK. SIMILAR GEAR SLIPPING HAPPENS WHILE STOPPING THE VEHICLE. THE HESITATION AND GEAR SLIP ARE BIG SAFETY ISSUE AS VEHICLE WILL NOT MOVE FAST ENOUGH AS NEEDED (WHILE MERGING ON HIGHWAY RAMP OR CHANGING LANES) AND COULD GET IN TO A SIDE OR REAR COLLISION. SIMILARLY WHEN STARTING FROM STOP THE SUDDEN BACKWARD MOVEMENT COULD RESULT IN CRASH WITH VEHICLE MOVING BEHIND. THE DEALER SAID IT IS HAPPENS WITH X5 AS IT A HEAVY VEHICLE, WHICH NO BODY WOULD BUY AS A JUSTIFIABLE REASON FOR A PREMIUM LUXURY VEHICLE. THESE ISSUES HAPPEN EVERYDAY AND AFFECT THE SAFE OPERATION OF THE VEHICLE ON ROADS. THESE ISSUES SHOULD BE INVESTIGATED AND BMW SHOULD RECALL THE AFFECTED VEHICLES. *TR
FUEL SYSTEM, GASOLINEDecember 12, 2009
HIGH PRESSURE FUEL PUMP WENT OUT ON ME ON THE HIGHWAY. THE CAR STOPPED REAL FAST (NOT TO A COMPLETION), COULD HAVE CAUSED A MAJOR ACCIDENT. THANKFULLY NOBODY WAS BEHIND ME. *TR
FUEL SYSTEM, GASOLINEDecember 8, 2009
I AM REPORTING TWO FAILURES OF THE HIGH-PRESSURE FUEL PUMP ON A 2008 BMW 535I. THE FIRST OCCURRED ABOUT ONE YR AFTER DELIVERY RESULTING IN THE CAR HAVING TO BE RETURNED TO THE DEALER IN LIMP MODE. A YEAR AFTER THE HPFP WAS REPLACED, THE EXACT SAME FAILURE OCCURRED, AND THE PUMP WAS REPLACED FOR A SECOND TIME. IMO, THIS REPRESENTS A SERIOUS SAFETY DEFECT THAT BMW SEEMS INCAPABLE OF CORRECTING. *TR
FUEL SYSTEM, GASOLINEDecember 8, 2009
FAILURE OF THE HIGH PRESSURE FUEL PUMP (HPFP) IN MY 2008 BMW 535I. CAR LOST POWER ON THE HIGHWAY AND CAUSED A UNSAFE REDUCTION OF SPEED BEING THE CAR BY DESIGN WILL REDUCE POWER DURING THE FAILURE TO SAVE THE ENGINE. *TR
FUEL SYSTEM, GASOLINEDecember 3, 2009
LOSS OF POWER TO CAR: 1 TURBOCHARGER REPLACED LOSS OF POWER TO CAR: FUEL PUMP REPLACED LOSS OF POWER TO CAR: 3 FUEL INJECTORS AND 3 SPARK PLUGS REPLACED. *TR
FUEL SYSTEM, OTHERNovember 29, 2009
THE VEHICLE HAS BEEN HARD STARTING; MOST RECENTLY THE ENGINE STOPPED COMPLETELY AND SUDDENLY WHILE DRIVING AT HIGH SPEEDS DURING MORNING TRAFFIC FROM NEW HAMPSHIRE TO BOSTON, MA. AND HAD TO BE TOWED. THERE WAS POSSIBLY SOME INDICATION OF GASOLINE ODOR INSIDE THE VEHICLE. THE BMW DEALERSHIP REPORTS NUMEROUS COMPLAINTS ABOUT THE FUEL DELIVERY SYSTEM IN ITS LATE MODEL VEHICLES YET I HAVE HAD NO WARNINGS OR RECALL NOTICE FROM THE FACTORY. TWO ATTEMPTS WERE MADE TO CORRECT THIS CONDITION BUT THE PROBLEM STILL EXISTS . THE WAGON WILL VISIT THE SHOP FOR A THIRD TIME TOMORROW ATTEMPTING TO CORRECT THE MALFUNCTION. *TR
POWER TRAINNovember 28, 2009
THE X5 DOES NOT RESPONSE WELL TO THROTTLE INPUTS. HESITATION IS EXTREMELY PRONOUNCED AT ALL TIMES. THE HESITATION FEELS LIKE STALLING. NOT SURE IF THIS IS CAUSED BY THE ENGINE, TRANSMISSION, SOFTWARE OR SOME OTHER REASONS. THIS HAPPENS MOSTLY WHEN THE TRANSMISSION IS IN REGULAR "D" MODE BUT IT ALSO HAPPENS IN THE MANUAL MODE AT TIMES. PASSING AND MERGING IN HEAVY TRAFFIC SHOULD BE AVOIDED BECAUSE THE X5 COULD RECEIVE REAR-ENDED ACCIDENTS DUE TO THE SUDDEN HESITATION. HAD MANY NEAR-MISSES AND SUSPECT EVENTUALITY. *TR
FUEL SYSTEM, GASOLINENovember 16, 2009
CAR ENGINE DIED WHILE DRIVING AT 50 MILES/HR. *TR
ENGINE AND ENGINE COOLINGNovember 14, 2009
ENGINE MALFUNCTION LIGHT COMES ON AND IS COMBINED WITH A SLIGHT LOSS OF POWER. HAVE HAD BMW DEALER TROUBLESHOOT BUT NO RESOLUTION AFTER 7 ATTEMPTS. *TR
STRUCTURENovember 12, 2009
I WAS ROUTINELY EMPTYING THE TRUNK OF MY 2008 BMW 528I ON AUGUST 1, 2009. I HAD TO RETURN TO THE CAB AND MY RIGHT CALF BRUSHED AGAINST THE EXPOSED CHROME TAILPIPES FOR NO MORE THAN A SECOND. THE TAILPIPE WAS SO HOT, I GOT A SECOND DEGREE BURN ABOUT 5 INCHES LONG. I WENT TO THE EMERGENCY ROOM TO HAVE THE WOUND DRESSED AS IT WAS BLISTERING AND I WAS CONCERNED ABOUT INFECTION. I HAVE CONTACTED BMW BUT THEY DENY THERE IS ANY DANGER. THIS INJURY COULD HAPPEN AGAIN TO ME OR ANOTHER PARTY. SEE PHOTOS OF INJURIES AT BMWTAILPIPEBURN.BLOGSPOT.COM. *TR
POWER TRAINNovember 7, 2009
TRANSMISSION LOCKED IN PARKED AND VEHICLE BLOCKING MOVING TRUCK. UNABLE TO TOW AUTO BECAUSE DEALERSHIP WAS UNABLE TO PROVIDE ASSISTANCE FOR UNLOCKING MECHANISM. NECESSARY TO CONTACT BMW DIRECTLY FOR ASSISTANCE TO UNLOCK TRANSMISSION AND VEHICLE SUBSEQUENT TOWED TO DEALERSHIP.
ENGINE AND ENGINE COOLINGNovember 7, 2009
ENGINE FAILED WITHOUT WARNING AT HIGHWAY SPEED. *TR
POWER TRAINOctober 23, 2009
MY 2008 BMW 528I HAS NOW SHIFTED INTO NEUTRAL, AND THEN DOWN-SHIFTED, AT HIGH SPEED (60MPH) WITHOUT WARNING 4 TIMES. THREE OF THESE INCIDENTS OCCURRED ON THE FREEWAYS OF LOS ANGELES. THIS LATEST INCIDENT ALMOST CAUSED ME TO BE HIT BY MULTIPLE CARS AS I COASTED TO A GOREPOINT AT A FREEWAY OFFRAMP. *TR
ENGINE AND ENGINE COOLINGOctober 15, 2009
CAR IN FOR SERVICE FOR THE THIRD TIME. THE FIRST TWO TIMES, HIGH-PRESSURE FUEL PUMP WAS REPLACED. THIS TIME, 2 FUEL INJECTORS AND PLUGS WILL BE REPLACED. SYMPTOMS HAVE BEEN THE SAME EACH TIME - ENGINE LIGHT COMES ON, LOW POWER MESSAGE IS DISPLAYED AND CAR RUNS EXTREMELY ROUGH. ONE INCIDENT REQUIRED THE VEHICLE TO BE TOWED TO THE SHOP AS IT STALLED WHILE DRIVING AND WOULD NOT RE-START. BASED ON INFORMATION ON THIS SITE AND IN THE BMW FORUMS, I AM CONCERNED THAT THE CAR IS NOT BEING ADEQUATELY REPAIRED, BUT JUST PATCHED. I DO NOT FEEL COMFORTABLE DRIVING A CAR THAT MIGHT STALL OR LOSE SIGNIFICANT POWER WHILE DRIVING IN HIGHWAY CONDITIONS. *TR
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINESeptember 18, 2009
WAS DRIVING AT HIGHWAY SPEEDS WHEN CAR BEGAN TO "SPUTTER" CAUSING ROUGH RIDE. AFTER ANOTHER 5 MILES, THE ENGINE WARNING LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD, STOPPED THE CAR, THEN RESTARTED IT. THE LIGHT DISAPPEARED, BUT REAPPEARED AFTER ANOTHER MILE OF DRIVING. CONTACTED BMW WHO SAID THE CAR WAS SAFE TO DRIVE. SERVICE CENTER FOUND THAT IT WAS STORED FAULT CODES, WHICH A PREVIOUS SERVICE BULLETIN HAD ADVISED. THESE FAULT CODES WERE CLEARED AND THE CAR FUNCTIONED PROPERLY. PLEASE NOTE: THIS IS FOR A 2009 BMW 535I. THE CHOICES AVAILABLE FOR 2009 BMW'S DO NOT INCLUDE THE 5 SERIES. *TR
SERVICE BRAKES, HYDRAULICSeptember 10, 2009
TL*THE CONTACT OWNS A 2008 BMW 528. THE CONTACT STATED THAT THE FAULTY BRAKES ON THE VEHICLE CAUSED HIM TO CRASH INTO A WALL. THE DEALER STATED THAT THE BRAKE FLUID WAS LOW AND CAUSED THE BRAKES TO FAIL. BRAKE FLUID WAS ADDED TO THE VEHICLE. THERE WERE NO INJURIES. THE CONTACT STATED THAT DUE TO THE SAFETY RISK A CRASH COULD REOCCUR. THE CURRENT MILEAGE WAS 28,473 AND THE FAILURE MILEAGE WAS 28,469.
FUEL SYSTEM, GASOLINEJuly 20, 2009
2008 BMW 535I, WITH SPORT PACKAGE WITH 3.0 LTR TWIN TURBO ENGINE. TWICE SINCE PURCHASING NEW ON 1 AUGUST 2008 THE "ENGINE MALFUNCTION-REDUCED POWER" WARNING APPEARED. IN BOTH CASES WARNING LIGHT DISAPPEARED AFTER DRIVING BETWEEN 25 AND 40 MILES AS DID THE LACK OF POWER. CAR ALSO OCCASIONALLY STARTS WITH ROUGH IDLE THAT DISAPPEARS WITHIN LESS THAN A MINUTE. CAR IS IN THE SHOP NOW FOR THE FIRST TIME AND INITIAL REPORTS SHOW RECORD OF "MISFIRE" EVENT. ISSUE COULD BE VERY DANGEROUS IF IT HAPPENS AT A VERY INOPPORTUNE TIME SUCH AS WHEN ACCELERATION IS REQUIRED TO SAFELY BLEND INTO TRAFFIC. NEEDS DEFINITIVE FIX IMMEDIATELY! MULTIPLE COMPLAINTS ON LINE IN MANY FORUMS SUGGEST THAT FIX IS NOT YET AVAILABLE FROM BMW. PERHAPS A REDESIGNED HIGH PRESSURE FUEL PUMP IS REQUIRED VICE A REPLACEMENT WITH ONE OF THE CURRENT DESIGN. *TR
ENGINE AND ENGINE COOLINGMay 29, 2009
WHEN ENGINE START IN THE MORNING, CAR IS SHAKING AND REDUCE POWER WARNING LIGHT COME UP. EVERY MORNING (WENT TO SERVICE RIGHT AWAY) DEALER PERFORMED THE SERVICE-REPLACED THE FUEL INJECTOR NEXT DAY-SAME HAPPEN AGAIN VERY BADLY CALL DEALER- BRING THE CAR AGAIN.. WASTE MY TIME AND , FEEL VERY UNSAFE, BECAUSE CAR IS SHAKING. I AM GOING TO DEALER AGAIN, BUT MY QUESTION IS ,WHAT IF SAME PROBLEMS OCCURS SEVERAL TIME, IS THERE ANY LAW TO PROTECT THE CONSUMER AGAINST TO BMW AUTO ? *TR
STEERING,SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,ELECTRICAL SYSTEMMay 28, 2009
I PURCHASED A 2008 X5 NEW IN OCT 07. IN SEPT 08 I STARTED TO HAVE MAJOR PROBLEMS WITH THE BRAKE SYSTEM. SQUEALING-LOW PEDAL,3 MAJOR BRAKE SYSTEM REPAIRS,1 MINOR REPAIR AND IT NEEDS TO BE TOWED IN AGAIN BECAUSE THE PROBLEM REMAINS. THE SERVICE MANAGER OF THE SELLING DEALER ADVISED BMWUSA TO REPLACE THE VEHICLE DUE TO THE DANGEROUS AND NUMEROUS PROBLEMS WITH THIS CAR. BMWUSA MARKETING REFUSED-WHAT MECHANICAL EXPERTISE DO THEY POSSESS-NONE AND THEY CONTINUE TO PUT MY SAFETY IN DANGER AND IGNORE THE PROBLEM. JUST AN EXAMPLE IN OCT 2008 THE BRAKE PADS WERE 10MM-IN APRIL 09 THEY WERE 2MM AND BMW TOLD ME I WAS SAFE TO DRIVE 1700 MILES FROM FL TO NY. A FLORIDA DEALER HAD TO REPLACE EVERY ROTOR-PAD AND SENSOR,AND LESS THAN 2 WEEKS LATER THE REAR BRAKES AND SENSORS NEEDED REPLACEMENT AGAIN BUT SO MUCH FOR BMWUSA KNOWING ANYTHING OR CARING. THESE PEOPLE ARE USELESS AND DANGEROUS--DO NOT BUY AN X5 FROM THIS COMPANY,BECAUSE EVEN AFTER THEIR OWN SVC MANAGER STATES TO REPLACE THE VEHICLE THEY SAY THERE IS NOTHING WRONG AND DON'T GIVE A [XXX] ABOUT YOUR SAFETY. STAY AWAY FROM BMW. DAMAGE RESULTING = THIS CAR COST ALMOST 60K, THE KIDS FINISHED COLLEGE SO IT WAS TIME TO BUY A CAR I ALWAYS WANTED--IM OUT ALL THIS MONEY,CANT DRIVE THE CAR WITH THIS PROBLEM AND BMW CARES LESS--SINCE WHEN SHOULD A MARKETING GUY MAKE DECISIONS ABOUT MECHANICAL PROBLEMS,AND THEN OVER THE ADVICE OF A TRAINED SERVICE MANAGER. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENTMay 6, 2009
2008 BMW X5 HAS A FAULTY FUEL INJECTOR PUMP AND BATTERY. *NJ THE CONSUMER STATED THE VEHICLE SUDDENLY STOPPED IN THE MIDDLE OF THE HIGHWAY. THE CONSUMER STATED THE VEHICLE STOPPED AGAIN IN THE MIDDLE OF THE HIGHWAY AFTER THE FUEL PUMP WAS SUPPOSEDLY REPLACED. THE CONSUMER WAS TOLD AGAIN THE FUEL PUMP WAS FAULTY. THE SUNROOF WAS INOPERATIVE AND THE CAMERA USED THAT GIVES GUIDANCE WHEN BACKING OUT OF SPACES WAS INOPERATIVE AS WELL. *JB
ENGINE AND ENGINE COOLINGApril 19, 2009
2008 535I BMW REPEATED ENGINE MALFUNCTION WARNING LIGHTS AND NUMEROUS VISITS TO THE DEALERSHIP, PROBLEM HAS BEEN HPFP, SOFTWARE PROGRAMMING AND INJECTORS. STILL NOT 100% RESOLVED. *TR
FUEL SYSTEM, GASOLINEMarch 30, 2009
THIS CAR WAS PURCHASE BRAND NEW ON 12/12/2008. SO FAR THE FUEL SYSTEM HAS FAILED FOUR TIME. FUEL PUMP TWICE AND INJECTORS TWICE. THE CAR SUDDENLY LOOSES POWER DUE TO THIS ISSUES. MY CAR HAS 36K MILES. HAVING LOOKED AT NEWS GROUPS, A LOT OF PEOPLE ARE HAVING SIMILAR PROBLEMS WITH THIS MODEL. *TR
TIRESMarch 19, 2009
I HAD PURCHASED A NEW BMW WITH DUNLOP TIRES ON. MY TIRES ARE USED LESS THAN 1 YEAR AND USED ONLY FOR 34,000 KM (21,200 MILES) BUT THERE ARE NO THREADS LEFT ON THE TIRES. I HAVE CONTACTED DUNLOPS CUSTOMER SERVICE IN AMERICA AND CONTACTED THEIR OFFICE IN TURKEY AND THEY HAVE SENT AN EXPERT TO CHECK THE TIRES. THEY CLAIM THAT THE AIR PRESSURE WAS LOW SO THE TIRES WERE WORN QUICKLY. THAT IS RIDICULOUS BECAUSE MY CAR IS NEW AND IT WAS CHECKED BY AUTHORIZED BMW SERVICE FOR ROUTINE CHECKS SEVERAL TIMES AND I HAVE A REPORT FROM AUTHORIZED BMW SERVICE THAT TIRE PRESSURE WAS NORMAL. ON THE OTHER HAND THIS CAR HAS TIRE PRESSURE SENSORS AND THERE WERE NEVER LOW PRESSURE WARNING. I HAVE MADE A RESEARCH ON THE WEB AND FOUND OUT THAT DUNLOP TIRES HAD SO MANY CUSTOMER COMPLAINTS SIMILAR TO MINE AND HIGH COURT JUDGE FOUND DUNLOP GUILTY FOR 300 INCIDENTS INVOLVING A FAULTY BRAND OF TIRE, WHICH CAUSED AT LEAST ONE FATAL MOTORWAY SMASH. ON THE OTHER HAND A BIKER DIED DUE TO FAULTY DUNLOP TIRE AND ANOTHER INJURED SERIOUSLY. (THE SUIT (CAUSE NO. DV-08- 480) WAS FILED NOV. 10, 2008, IN THE SECOND JUDICIAL DISTRICT COURT, BUTTE SILVER-BOW COUNTY.). DO I HAVE TO GO TO A COURT OR GET KILLED TO HAVE MY TIRES REPLACED? A COPY OF THE ABOVE WAS SENT TO (FEDERAL TRADE COMMISSION BUREAU OF CONSUMER PROTECTION). *TR
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMMarch 19, 2009
2008 BMW 535I HAS AN ENGINE MALFUNCTION AND A PROBLEM WITH THE FUEL VALVES. *NJ THE CONSUMER STATED THE ENGINE HAD VERY LITTLE POWER. TWO MONTHS LATER, THE CONSUMER HAD TO TAKE THE VEHICLE BACK TO THE DEALER DUE TO THE SAME PROBLEM PREVIOUSLY. THE DEALER INFORMED THE CONSUMER AGAIN IT WAS THE FUEL VALVES. THE CONSUMER EXPERIENCED THE PROBLEM FOR A THIRD TIME, IN HE LOST VIRTUALLY ALL POWER IN THE ENGINE. SO FAR, THE DEALER HAS BEEN UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. *JB
ENGINE AND ENGINE COOLINGMarch 7, 2009
WE PURCHASED A 2008 BMW 528XI AS A DEMO. IT WAS SAID TO BE CERTIFIED. IT TICKED FROM THE DAY WE PURCHASED IT. BMW SAID ALL IT NEEDED WAS AN ENGINE BLEED-DOWN. THIS WAS DONE 4 TIMES. THE VEHICLE STILL TICKED AND WE TOOK IT TO OUR TRUSTED BMW DEALERSHIP AND WA STOLD IT NEEDS A NEW CYLINDER-HEAD DUE TO A MANUFACTURER DEFECT. THE CAR ONLY HAS 3,000 MILES ON IT. THIS IS UNACCEPTABLE. THE CAR HAS BEEN IN THE SHOP SINCE MARCH 2ND, NOT EVEN BEGUN TO START THE WORK. I FEEL THE CAR SHOULD BE REPLACED AS IT IS A LEMON , AND WE DESIRE A 2009 528XI WITH THE SAME OPTIONS. *TR
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMFebruary 5, 2009
1. ROUGH RIDING - LOSS OF POWER ON HIGHWAY 2. DOZENS OF TIMES OVER THE LAST FEW MONTHS. CAR HAS BEEN IN SHOP FOR TWO MONTHS OUT OF LAST 12 FOR THE SAME ISSUE. 3. BMW KEEPS TRYING DIFFERENT THINGS BUT NO FINAL FIXES AS YET. *TR
FUEL SYSTEM, GASOLINEJanuary 20, 2009
I WANT TO VOICE MY UTMOST DISSATISFACTION WITH MY 535I(CUSTOMER #113894) THUS FAR BASED ON FOLLOWING DETAILS. SERVICE DATE: 5/22/08, MILEAGE: 7592, VEHICLE EXPERIENCED DIFFICULTY STARTING IGNITION. YOUR SERVICE DEPARTMENT REPLACED "HIGH PRESSURE FUEL PUMP." SERVICE DATE: 1/17/09, MILEAGE: 16495, VEHICLE DISPLAYED MESSAGE, "ENGINE MALFUNCTION, REDUCED SPEED" THEN ENGINE STALLED DURING DRIVING IN 5 FREEWAY. YOUR SERVICE DEPARTMENT REPLACED "HIGH PRESSURE FUEL PUMP." LATEST EPISODE HAPPENED DRIVING IN 5 FREEWAY WITH MY TWO KIDS IN BACK SEAT. CAR STALLED IN THE MIDDLE OF FREEWAY AND I'VE HAD CLOSE CALL WITH SEMI TRUCK COMING RIGHT BEHIND ME. I THOUGHT HE WAS GOING TO SLAM RIGHT INTO ME! NEEDLESS TO THIS EXPERIENCE HAVE GIVEN ME A SCARE AND FEAR FOR MY KIDS' SAFETY, WHICH PROMPTED ME TO FILE A COMPLAIN WITH NHTSA. THIS 535I IS MY FIRST BMW AND IT WILL PROBABLY BE MY LAST ONE. I'VE HAD ACURAS BEFORE THIS VEHICLE AND HAD NOT HAD THIS TYPE OF LIFE THREATENING VEHICLE MALFUNCTION. *TR
ELECTRICAL SYSTEMJanuary 19, 2009
MY 2008 BMW X5 IS REPORTING HIGH BATTERY DRAIN AND IT'S ONLY 13 MONTHS OLD WITH 5,000 MILES. THE DEALER STATES THE ISSUE IS BECAUSE THE VEHICLE IS NOT DRIVEN AT LEAST 25 MILES A DAY. IF THIS IS A REQUIREMENT TO OWNING THE VEHICLE IT WAS NEVER MENTIONED WHEN I PURCHASED THE VEHICLE. MY OWN RESEARCH ON THE INTERNET INDICATES THIS IS A WELL KNOWN PROBLEM BY BMW. YET THE ONLY SOLUTION OFFERED IS TO REPLACE THE BATTERY PREMATURELY AS IT FAILS OR HOOK THE BATTERY UP TO A TRICKLE CHARGER EVERY NIGHT. AS STATED ABOVE, I WAS NEVER INFORMED THIS IS A REQUIREMENT OF OWNING THE VEHICLE. I REALIZE THIS IS NOT AN IMMEDIATE OR IMPENDING SAFETY THREAT. HOWEVER, BMW SHOULD BE HELD ACCOUNTABLE TO FINDING A SOLUTION FOR THE CONSUMER OR RECALLING THE VEHICLE SO WE HAVE SOME RECOURSE. *TR
FUEL SYSTEM, GASOLINEJanuary 14, 2009
SECOND HIGH PRESSURE FUEL PUMP FAILURE IN LESS THAN 2 MONTHS ( FIRST ONE REPLACED THE 2ND WEEK OF DECEMBER 2008 HAD ANOTHER FAIL TODAY ON THE WAY TO WORK 1/14/2009). THE HIGH PRESSURE FUEL PUMP (HPFP FROM NOW ON ) ON THE N54 MOTORS FROM BMW HAS BECOME A MAJOR ISSUE SPREADING ACROSS 3 DIFFERENT LINES ( 1,3,5 SERIES) , SOME THING NEED TO BE DONE QUICKLY, SINCE BUYING LOW CONTENT ETHANOL FUEL IS NEARLY IMPOSSIBLE. THIS WAS THE EXCUSE I WAS GIVEN, FAILURES DUE TO "HIGH" ETHANOL CONTENT ( ABOVE 10%), DRIVERS HAVE NO WAY OF TESTING AT THE PUMP HOW HIGH THE CONTENT IS EXCEPT FOR THE LABELS ON THE PUMP. *TR
ENGINE AND ENGINE COOLINGJanuary 6, 2009
ENGINE MALFUNCTION WARNING. *TR
FUEL SYSTEM, GASOLINEDecember 29, 2008
HIGH PRESSURE FUEL PUMP KEEPS FAILING. LOSS OF POWER. *TR
POWER TRAINDecember 17, 2008
WHEN ENGINE IS COLD, CAR WILL NOT SHIFT INTO REVERSE. IT MUST BE SHIFTED INTO DRIVE BEFORE IT WILL SHIFT INTO REVERSE. THE FIRST TIME THIS HAPPENED WAS IN AUGUST-SEPTEMBER 2007. THE GEAR SHIFT WAS REPLACED BY THE DEALER. IT HAPPENED AGAIN IN OCTOBER OR NOVEMBER, 2008. THE DEALER DOWNLOADED ALL THE SOFTWARE RELATED TO GEAR SHIFTING AND RE-LOADED IT. THE SHIFT WORKED ABOUT ONE MONTH UNTIL IT HAPPENED AGAIN. AS SOON AS I CAN GET THE CAR BACK TO THE DEALER, THEY WILL HAVE A THIRD OPPORTUNITY TO FIX THE SAME PROBLEM. *TR
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHERDecember 10, 2008
PURCHASED NEW 535I 8/22/08. WITH LESS THAN 400 MILE, RECEIVED ENGINE MALFUNCTION-POWER REDUCED WARNING WHILE DRIVING AT INTERSTATE SPEED. LIMPED TO DEALER, WHO HAD CAR FOR 4.5 DAYS. 1ST QUESTION: WHAT TYPE OF FUEL? SHELL. RESPONSE: MAY HAVE TO MUCH ETHANOL. SERVICE FOUND AN ENGINE MIS-FIRE CODE; REPLACED INJECTOR AND SWAPPED COILS TO VALIDATE INJ. REPLACEMENT. 2ND OCCURRENCE AT 3200 MILES, AGAIN AT HI-WAY SPEEDS. MIS-FIRE CODE AGAIN FOUND BY DEALER SERVICE. INJECTORS WERE "SWAPPED"; I'M NOT SURE TO WHAT END. THE CAR WAS ALSO "REPROGRAMMED".I GET THE IMPRESSION THAT SERVICE PEOPLE DO NOT KNOW WHAT IS TRULY CAUSING THE PROBLEM. OR ELSE THAT THEY ARE TRYING NOT TO COMMIT. NOW HAVE APPROX. 4100 MILES W/O ANY RECURRENCE. APPARENTLY THIS IS AN ISSUE THAT IS NOT JUST WITH THE 5 SERIES, BUT THE 3 SERIES ALSO, BOTH TYPES WITH THE N54 TURBO CHARGED 3 LITER ENGINE. FIRST FIXES INVOLVED THE HIGH PRESSURE FUEL PUMP, NOW THEY ARE APPEAR TO BE SWAPPING/REPLACING INJECTORS AND REPROGRAMMING THE ECU. IT IS ALSO A COMMON POINT OF DISCUSSION IN ON-LINE BMW FORUMS WHEN SEARCHED UNDER ENGINE MALFUNCTION. *TR
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINENovember 11, 2008
I HAVE A 2008 BMW 535I WITH SPORT PACKAGE AND PREMIUM PACKAGE. I HAVE HAD AN "ENGINE MALFUNCTION/REDUCING HORSEPOWER" ISSUE WITH THIS CAR 3 TIMES SINCE PURCHASING IT IN AUGUST 2008. THE FIRST INCIDENT OCCURRED WITHIN 3 WEEKS OF DELIVERY AND ONLY 600 MILES. THE SECOND INCIDENT HAPPENED ABOUT A MONTH LATER WITH APPROX 1500 MILES; AND THE THIRD INCIDENT OCCURRED ON 11/3/08 WITH APPROXIMATELY 2200 MILES. BMW SAYS EACH TIME THAT IT'S A MISFIRE IN ONE OF THE CYLINDERS - BUT THAT THEY DO NOT KNOW HOW TO FIX IT. SO EACH TIME THEY RESET THE COMPUTER AND SEND ME AWAY. THIS IS A VERY DANGEROUS SITUATION. I DRIVE ON CALIFORNIA FREEWAYS MOST OF THE TIME AND WHEN THIS ENGINE MALFUNCTION OCCURS, THE CAR STARTS "LIMPING" AND MISSING AND I HAVE TO SLOW AND PULL TO THE SIDE OF BUSY, BUSY FREEWAYS THAT ARE VERY DANGEROUS. BIMMERFEST FORUM SHOWS THAT THERE ARE LOTS OF OWNERS OF THE BMW 535I HAVING THIS SAME PROBLEM - BUT BMW WILL NOT ADDRESS THE ISSUE...... EACH TIME THE PROBLEM OCCURS, THE BMW DEALER ASKS ME WHAT KIND OF GAS I'M USING - AND IT'S ALWAYS BEEN 91 OCTANE. THEN THEY ASK ME WHAT BRAND - WHICH IS CHEVRON, THOUGH I DIDN'T REALIZE THE BRAND OF GAS WOULD BE A PROBLEM IN MODERN DAY CARS. THIS IS A VERY DANGEROUS SITUATION TO BE OCCURRING ON THE CALIFORNIA FREEWAY SYSTEM, NOT TO MENTION ANY FREEWAY SYSTEM GIVEN THE SPEEDS AT WHICH PEOPLE DRIVE AND THE DANGER OF POWER LOSS IN THE MIDDLE OF TRAFFIC AND HAVING TO PULL OVER ON VERY SMALL SHOULDERS WHERE OTHER CARS PASS AT HIGH RATES OF SPEED WITHIN ONLY A FOOT OR TWO OF MY CAR WHEN THE ENGINE MALFUNCTIONS. *TR
ENGINE AND ENGINE COOLINGNovember 10, 2008
DRIVING ON THE HIGHWAY AND THE ENGINE STARTED TO RUN ROUGH. THIS IS THE SECOND TIME THIS HAS OCCURRED. THE FIRST TIME THIS HAPPENED WAS IN JULY AND BROUGHT IT TO DEALER AND COULD NOT FIND PROBLEM. SECOND TIME I HAD CAR TOWED AND SAID IT WAS FAULTY IGNITION COIL. REPLACED AND SEEMS OK NOW, BUT EVERY SO OFTEN IT RUNS ROUGH FOR A FEW MOMENT. *TR
FUEL SYSTEM, GASOLINENovember 5, 2008
2008 BMW 535XI WAGON. ENGINE MISFIRING/LOSING POWER AT HIGHWAY SPEEDS. DEALER FIRST RESET COMPUTER..HAPPENED AGAIN. DEALER REPLACED FUEL PUMP..HAPPENED AGAIN. DEALER REPLACED A CYLINDER INJECTOR....GOOD SO FAR. *TR
FUEL SYSTEM, GASOLINESeptember 27, 2008
I BOUGHT A BRAND NEW BMW 525I M SPORT WHICH HAS DONE 1000 MILES. IT IS JUST 6 WEEKS OLD AND THE HIGH PRESSURE PUMP (HPP) WENT BUST. I JUST CAN'T BELIEVE IT. I BUY A CAR WITH MY HARD EARNED MONEY AND THIS HAPPENS. BMW SHOULD REALIZE THE IMPACT IT HAS ON SOMEONE WHO EXPECTS A LOT FROM HIS CAR SINCE HE IS PAYING OUT OF HIS NOSE. *TR
POWER TRAINSeptember 25, 2008
2002 X5 WOULD NOT GO INTO REVERSE. *TR
FUEL SYSTEM, GASOLINESeptember 15, 2008
ADDED EXXONMOBIL GAS 9/2/2008. CAR DEAD BY 9/7/2008, AFTER DRIVING APPROX. 50 MILES. THE FUEL PUMP ON THIS VERY NEW CAR HAS FAILED. THE DEALER CLAIMS THE GAS WAS BAD (SAYS ALCOHOL LEVEL TESTED TO 15%), WHILE EXXONMOBIL INSISTS THE FUEL WAS FINE AT 10% ALCOHOL, FROM THE ETHANOL. I BELIEVE THE REAL PROBLEM IS THAT THE 2008 BMW 535XI'S CAN'T HANDLE EVEN 10% ETHANOL, SO THE FUEL PUMPS ARE FAILING. *TR
ENGINE AND ENGINE COOLINGSeptember 11, 2008
I PURCHASED A NEW BMW 535I ON MAY 26, 2008 AND ON AUG 8, 2008 WHILE I WAS DRIVING MY CAR AT 70 MILES AND HOUR THE CAR STARTED WAS SHAKING AS IF RUNNING ON 3 CYLINDERS. THERE WAS A MESSAGE FROM THE CAR STATING ENGINE MALFUNCTION REDUCED POWER! I WAITED 3 HOURS FOR A TOW TRUCK AND AFTER A FEW DAYS I RECEIVED A CALL FROM RICHMOND BMW STATING I NEEDED A NEW HIGH PRESSURE FUEL INJECTION SYSTEM. I SAID FINE AND THEN RECEIVED A CALL THE NEXT DAY SAYING MY CAR WAS READY. WHEN I PICKED IT UP THEY DIDN'T REPAIR ANYTHING THEY SAID THEY WERE TOLD BY MUNICH TO JUST RESET THE LIGHT AND CLAIM ATMOSPHERIC CONDITIONS!! ON FRIDAY SEPTEMBER 5TH WHILE TRYING TO CROSS AN INTERSECTION I WAS ALMOST T-BONED WHEN MY CAR AGAIN LOST POWER. THEN ON SATURDAY SEPTEMBER 6TH THE ENGINE LOST POWER AGAIN AND SAME MESSAGE POPPED UP ON THE IDRIVE SCREEN. WHEN I WENT BACK TO THE DEALER I WAS TOLD THAT THE HIGH PRESSURE FUEL INJECTION WAS A "HIGH PROFILE" PART IN MUNICH AND THEREFORE THEY WERE TOLD TO JUST RESET THE LIGHT TO SEE IF IT HAPPENED AGAIN. NEEDLESS TO SAY I AM OUTRAGED THAT BMW PUT MY FAMILY IN SUCH DANGER SO AS TO NOT HAVE TO REPLACE HIGH PROFILE PARTS. PLEASE INVESTIGATE WHAT IS GOING ON WITH BMW THIS IS VERY DANGEROUS AS IT COMES ON WITHOUT NOTICE OR WARNING POWER JUST IS GONE. I HAVE ASKED BMW TO REFUND MY MONEY BUT THEY HAVE HAD MY CAR SINCE SEPTEMBER 6TH AND I AM GETTING NOTHING BUT THE RUN AROUND. *TR
LATCHES/LOCKS/LINKAGESSeptember 9, 2008
TRUNK HAS UNEXPECTADELY OPENED WHEN THE RELEASE BUTTON WAS ACCIDENTALLY BUMPED WILE DRIVING DOWN THE ROAD. APPARENTLY THERE IS NO LOCK OUT ON THE BUTTON PREVENTING TRUNK OPENING WHILE VEHICLE IS IN GEAR AND MOVING. *TR
POWER TRAIN,EQUIPMENTMay 24, 2008
THERE IS A SIGNIFICANT PROBLEM WITH THE ENGINE/TRANSMISSIONS ON THE BMW X3 MODEL. I HAVE HAD A 2007 AND NOW A 2008, THE 2007 BOUGHT BACK BY BMW DUE TO MAJOR ISSUES. THE PROBLEM IS THAT THE TRANSMISSION IS NOT REACTIVE, AND CAUSES MAJOR HESITATION, DELAYED SHIFTING, AND AWKWARD RESPONSES FROM THE THROTTLE WHICH IS A SERIOUS ISSUE WHEN MERGING OR PASSING ETC. THE CAR DOES NOT GET UP TO SPEED, AND AT TIMES LITERALLY "CHOKES" WHICH CAN CAUSE AN ACCIDENT AS SOMEONE BEHIND YOU CAN JUST BEGIN TO ACCELERATE AND PLOW RIGHT INTO YOU. BMW HAS NO FIXES FOR THIS ISSUE AT THE MOMENT; OTHERS PER A BMW FORUM HAVE ALSO LET YOUR OFFICE KNOW ABOUT THIS PROBLEM. BMW BASICALLY DOES NOT CONSIDER IT A SAFETY ISSUES, BUT IT DEFINITELY IS. THIS OCCURS ALL THE TIME, AND THE MANUFACTURER SAYS THERE ARE NO ENGINE SOFTWARE UPDATES (LAST ONE DID NOTHING) TO RECTIFY THE ISSUES. THIS IS AN INHERENT DEFECT IN THE VEHICLE AND IT IS DANGEROUS. THIS SYSTEM DOES NOT LET YOU SELECT AN X3 MODEL. IT IS A BMW X3. *TR