My car is AWD. Occasionally when I am driving my car will feel like its stalling and an error message appears on the dash saying there’s an error with the AWD system and only front wheel driving is working
418 consumer complaints have been filed with NHTSA for the 2019 Acura Rdx. Click any complaint to view the full owner description.
My car is AWD. Occasionally when I am driving my car will feel like its stalling and an error message appears on the dash saying there’s an error with the AWD system and only front wheel driving is working
Vehicle: 2019 Acura RDX (Technology Package) I am reporting a serious safety issue involving sudden loss of engine power while driving. On March 14, 2026, I filled my gas tank before traveling approximately 1.5 hours out of town. The vehicle operated normally that day. The following morning, during snowy and icy conditions, while accelerating in traffic, the vehicle suddenly lost power and stalled. Multiple warning lights illuminated on the dashboard (“Christmas tree” effect), and the steering became very stiff, making it difficult to safely maneuver the vehicle out of traffic. I was able to restart the vehicle, but warning lights remained on. The next day, while driving on the highway under normal conditions, the same issue occurred again. While accelerating, the vehicle suddenly lost power and stalled in traffic, creating a dangerous situation. In response, the fuel pump inside the gas tank was replaced; however, the problem persists. The vehicle continues to display warning lights and still loses power when accelerating. I contacted an Acura dealership after seeing reports of a fuel pump recall for similar vehicles, but I was told my VIN was not included. Despite this, the symptoms match known fuel pump-related issues. This defect poses a serious safety risk, especially when driving at highway speeds or in traffic, as sudden loss of power and steering assist can lead to a crash. No injuries have occurred yet, but the issue is ongoing and unresolved. I am requesting investigation into this issue as a potential safety defect.
REAR WINDOW OF 2019 ACURA RDX SHATTERED SPONTANEOUSLY WITHOUT MANIPULATION.
Rear window shattered without cause. First incident occurred on March 26, 2024 for which I replaced the rear window. The second incident occurred on February 18, 2026. The defect occurred in exactly the same pattern and place (near the windshield wiper) and shattered the entire rear window both times. During both instances there was cold weather and rain. I do not think that this is a coincidence and luckily did not occur while I was driving or had my child in the car. I have found evidence online that I am not the only one with this complaint.
Rear windshield shattered while driving, with no impact. That is a dangerous risk that could go terribly wrong with other drivers.
I own a 2019 Acura RDX Advance with a head-up display (HUD). The HUD projection surface suddenly became warped and cracked after sun exposure. This was not gradual deterioration or normal wear and tear—it happened abruptly. The resulting distortion directly affects the clarity of the HUD and creates visual interference in my forward line of sight. This impacts my ability to clearly see the road and can be distracting while driving, creating a potential safety hazard. This appears to be a known issue reported by other owners of the same vehicle model, suggesting a defect in materials or design that cannot withstand normal environmental conditions like sunlight. Despite this, the manufacturer has denied goodwill assistance for repair. I am submitting this complaint because this defect affects driver visibility and may increase the risk of an accident.
The hatch window of the car broke spontaneously while parked. There were no debris or damage made to it. The glass broke right above the window shield wiper and the rest of the window was intact with spider web like shatter.
The back windshield has cracked on two occasions in the span of six months.
Three weeks ago when New York had the two big snow storm and the road condition was really bad, my Acura RDX unexpectedly pop up warning message that says disabling of AWD (switching to FWD). This happened every time when it snow and will disappear when the weather is good.
On March 5, 2026 my son and I were sitting parked in my 2019 RDX A-Spec SUV when we heard a loud cracking sound and my rear windshield shattered. We got out of the car and did not see anyone or anything nearby that could have impacted the windshield. There were no objects on the ground or inside of the car that could have caused the break. I called 911 to get emergency assistance because at the time we weren't sure whether it was possible that someone had thrown or shot something at our car. I also called my insurance company while onsite to file a claim. The police arrived and could not find any sign of foul play but noted a comment report to document the incident. We had to drive the car home with shattered glass falling into our car as we drove very slowly home. We were shaken and very confused as to why and how this could have happened. When I got home I Googled, "RDX" and before I could type in anything else, HUNDREDS of customer complaints including news coverage of the very same incident I experienced showed up. Acura/Honda KNEW about this and had issued Service Bulletin (22-014) on 10/28/2022 but never directly informed customers that this could happen. There is no recall, no light indicators, no warning. I was in the car with my son. We could have been on the highway or anywhere when our windshield shattered. I contacted an Acura Dealership and they indicated that I was responsible as the customer. Now, I am having to pay $500 out of pocket in order for my insurance to cover the damages. This may also cause my insurance rate to increase. This is a terrible safety issue and Honda/Acura failed to inform customers and take responsibility for a known, well-documented safety issue.
The rear window on the hatch shattered without any trauma to the glass. It was completely unexpected and there was immediately a hole in my rear window. There were no obvious defects in the glass and again, no trauma to the window prior to it shattering. The car was parked in the garage when it happened.
Component Failure & Inspection: The rear windshield glass spontaneously imploded/shattered. This is a documented manufacturing defect involving the rear defroster grid, as detailed in Acura Technical Service Bulletin (TSB) 22-014. The vehicle and the shattered glass are currently available for inspection. Safety Risk: The glass shattered while the vehicle was occupied, spraying shards of tempered glass into the cabin. This posed an immediate risk of laceration and eye injury to the occupants, as well as a significant distraction/startle hazard that could have resulted in a collision if the vehicle were in motion. Confirmation: The failure was inspected and confirmed by McGrath Acura of Westmont on February 27, 2026. The dealership acknowledged the existence of TSB 22-014 and the defect in the defroster grid but has not yet provided a full remedy. Manufacturer Inspection: The vehicle is an Acura Precision Certified unit. A formal case has been opened with Acura Client Relations (Case #16209033), and photos of the failure have been provided to them. Warning Symptoms: There were no warning lamps or symptoms prior to the failure. The glass imploded suddenly and without external impact while the vehicle was stationary.
Car was parked in parking lot and was not moved. When I returned to my car after working I got in and looked out my rearview mirror as I was about to put car in reverse to notice that my rear window did not look right. After getting out of the car to investigate, it was found that my rear window had been completely shattered. The window had no obvious area of impact, as if something had accidentally hit it or as if someone were trying to break in. It appeared to have self-shattered. This was also confirmed with police report filing. I was also told that the only reason my window still remained in place (even shattered) was because I had a tint film over it.
Shattered back windshield is common but not recalled. Also another issue I am having is a Jammed seatbelt. Acura currently told me my windshield is not covered because it’s a Canadian car. Wondering if my seatbelt issue will be resolved or not too because it’s also a Canadian car..
The rear windshield shattered on my 2019 acura rdx while parked in the garage, not sure how it happened or if its a defect
THE BACK TAILGATE GLASS SHATTERED. IT WAS PARKED, I HAD JUST TURNED IT ON. AND AS I WAS STARTING TO SHIFT IT TO REVERSE IT SHATTERED. A POP THE SOUNDOF GLASS FALLING. I SLAMMED ON BREAKS GOT OUT THE WINDOW WAS BROKEN, MISSING. ALL ALONG THE WINDSHEILD WIPER. I HAD TO GET IT FIXED AFTER 5 DAYS WAITING FOR THE GLASS TO COME IN BY SAFELITE.
the back window shattered by itself
I discovered the rear lift gate glass of my vehicle to be shattered while parked inside of my garage. There was no known external contact that impacted the glass. There is glass remaining inside of the door itself after the glass was replaced by Acura. This is an issue that is widespread on this model vehicle.
Rear back glass exploded right after parking the vehicle
The rear windshield spontaneously cracked. There was nothing wrong with the vehicle and no physical damage was done. The car was started with remote start and the rear windshield defroster turned out. After approaching the vehicle and opening the trunk, pieces of the window began to fall as it was shattered. Small vibrations made the window continue to crumble until nothing was left in the back. This has been reported to Acura who will not cover the issue even though there is a service Bulletin 22-014 stating there is a defect. Acura has stated the vehicle is not covered even though the issue is for all VINs.
Component or System Failed: Rear liftgate glass (rear window) shattered unexpectedly. The glass is available for inspection upon request. Description of Incident: Vehicle is a 2019 Acura RDX located in Massachusetts. I started the car from my remote. While the vehicle was parked, I closed the driver-side door and the rear liftgate glass immediately shattered without impact. There were no prior cracks, chips, or visible damage to the glass. The shattering appeared spontaneous and was not caused by an object strike. Safety Risk: The sudden shattering of the rear glass created a safety hazard due to flying glass fragments inside and around the vehicle. If this had occurred while driving, it could have caused driver distraction, loss of visibility, or potential injury to occupants or nearby individuals. The failure appears to be spontaneous and without warning, which raises safety concerns. Problem Reproduced or Confirmed: UNKNOWN. The vehicle has not yet been inspected by a dealer at the time of this report. However, similar incidents involving 2019 Acura RDX rear glass shattering have been widely reported by other owners. Inspections Conducted: The vehicle has not yet been inspected by the manufacturer. Insurance will be inspecting the damage as part of a comprehensive glass claim. No police report was filed as there was no collision or vandalism suspected. Warning Lamps or Prior Symptoms: No warning lamps, messages, or symptoms appeared prior to the failure. There were no visible cracks or damage before the glass shattered. Additional Notes: The failure occurred immediately after closing the driver-side door. No rear defroster warning or malfunction was observed prior to the incident.
My rear windshield shattered during the winter. There was no signs of any damage beforehand. There was broken glass everywhere and I could’ve seriously cut myself or anyone back there could’ve been hurt by the pieces of broken glass. I had to file a police report for my insurance. Many car dealerships are refusing to fix! There’s too many reports of this happening!
When I closed my driver's door, the rear window shattered. Glass came into the vehicle when this happened. I had it repaired the next day by Safelite. I made an insurance claim but still had to pay $500 deductible. There was no warning that such a break could happen. There was no prior damage to the window or tailgate at all. I see online there are other instances of this reported, but unsure why Acura hasn't done a recall or otherwise notified the owners of this danger.
The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the contact exited the vehicle, and the rear glass shattered without impact. The contact stated that a Police Report was filed. The vehicle was taken to an independent mechanic and was repaired. The manufacturer was notified of the failure. The failure mileage was 126,000.
I had parked my vehicle in front of my house on Friday, January 30, 2026 at 1:30a.m. I had turned on my vehicle's engine via Acuralink app at 5:20p.m. on that same day. so that it can be warmed up to go to work. At 5:30p.m. I went to my vehicle and saw the rear windshield had been broken. I initially thought someone had broken into the vehicle so I immediately called my near by police station to which they told me to call 9-1-1. I called 9-1-1 and reported a police report with the officers who came to my house. I then contacted my landlord and super since the vehicle was parked in a location where it was visible to my building cameras but no one was near my vehicle during the time the rear windshield had broken. I proceeded to do my research online and discovered that this is a constant occurrence with Acura RDX models from years 2012-Current. The issue is with the defroster when the vehicle engine starts. I took my vehicle to Paragon Acura where they proceeded to take pictures of the vehicle and the damage and replaced the vehicle with an aftermarket windshield, stating the issue is with the windshield which is incorrect, the issue is with the defroster. They assured me this will not happen again due to them using aftermarket glass and this is a one time goodwill repair. Glass is still in my trunk door as I was unable to leave the vehicle for cleaning. I explained to Acura this can not happen due to having 3 young children who place their school bags in the trunk of the car, it could have shattered while they were putting their bags in the trunk as they do daily. There was absolutely no warnings or trigger before the glass had broken or given any signs of breaking.
The rear windshield was shattered on its own. It is available to inspect. It caused glass to be scattered around & unsafe to drive. I could not see through the window. It has not yet been inspected. No warning lamps or messages. It just shattered just sitting outside my work.
Rear windshield shattered with no sign of impact. This is a known problem with this model. Luckily the window had tint so it is holding the glass together from falling into the vehicle. Vehicle was parked and unoccupied at time of this incident.
The lift gate hatch window suddenly imploded.
Was driving vehicle to work in normal weather conditions with all windows closed. Rear windshield glass shattered.
Car was parked in my garage. Rear window shattered after I entered the car and shut the car door.
Rear windshield of 2019 Acura RDX shattered while driving approximately 35 mph and the rear defroster was on. Nothing hit my car. It was extremely loud and startling. Luckily, I was on a surface street driving fairly slowly and nobody was next to me when I quickly exited the lane. Lucky no one was hurt. Despite there being a service bulletin, Acura refused to assist in the repair.
2nd time rear window shattered for no reason 1/27/26 1st time 11/7/2023 Fortunately no one is car when happened PARKED CAR
Rear window shattered in the morning when closing front passenger door. Car was parked in driveway. Was not running. Had been parked since previous afternoon in the same spot. Very large hole in center of rear window, all surrounding glass shattered.
The contact owns a 2019 Acura RDX. The contact stated after starting the vehicle, there was loud sound coming from the rear of the vehicle. After inspecting the rear of the vehicle, the contact became aware that the rear windshield glass had shattered. The vehicle was not diagnosed by a dealer or an independent mechanic. The windshield was replaced, and the vehicle was replaced. The contact was relating the failure to TSB: 22-014 (Rear Windshield Glass Shattering); however, the VIN was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 63,000.
The contact owns a 2019 Acura RDX. The contact stated that after closing the hatchback of the vehicle, the contact's wife noticed that the rear window glass had shattered. The vehicle was not diagnosed or repaired. The contact related the failure to TSB: 22-014 (Rear Windshield Glass Shattering); however, the VIN was not included in the TSB. The manufacturer was notified of the failure, and a case was opened. The contact was informed that there was no warranty on the vehicle. The approximate failure mileage was 68,000.
I used my automatic start to warm up my vehicle (it was on for about 5 minutes). When I went to open up by rear door (using my remote button), the back window completely shattered. I was walking up to my car when I heard the crackling of the glass. There was no warning about it. I will be calling the dealership about it tomorrow. Picture #1 was what the window looked like when I close the back. Picture #2 was the aftermath when I opened and closed the driver's door.
My rear window suddenly and completely shattered without any contact to the window. This was a safety issue do the breaking of glass and not being able to drive safely after it broke.
The rear windshield of a 2019 Acura RDX spontaneously shattered while the vehicle was sitting in our driveway. Vehicle was turned off, nothing fell or contacted the car, no passengers in the vehicle. This is the 2nd time this happened, last incident occurred ~2 years ago. Acura denied any record of this being an ongoing issue then, and has the same stance on the issue now, despite it being a widely known issue according to internet searches. We took pictures of the break, vehicle is available for inspection but we will be replacing the rear windshield immediately via insurance/safelite as we need the vehicle to be operational. Fortunately, we were not in the vehicle driving at the time of break, as reports indicate loud sound upon breakage that can startle driver. We also cannot operate the vehicle until rear windshield is replaced due to sound concerns for infant and temperature control issues with the rear exposed to outside air. Vehicle and rear hatch was inspected by safelite personnel upon replacing the first broken windshield. No other symptoms present before the glass broke. We have pictures of the broken windshield, showing the car sitting in the driveway. Same exact thing happened in the first incident (car was sitting in driveway, not being used).
We have now have 2 incidents where the rear hatch glass has imploded without warning or any previous cracks. The first incident was on 12/08/2023. My wife was getting into the car and the rear hatch glass imploded. We had to replaced by our insurance and Safelite. On January 8th 2025 my wife was leaving work and came out to the car. She got in and heard a crack from the back. She went out to the back of the car and notice the glass has cracked all over. Open opening the hatch the entire glass imploded in. Upon filing the second claim the Safelite tech stated this was a common theme in this make and model. Both incidents occurred while the car was warming up.
The contact owns a 2019 Acura RDX. The contact stated that while entering the vehicle and closing the driver’s side door, there was a loud popping sound coming from the rear of the vehicle. Upon inspecting the rear of the vehicle, the contact noticed that the rear glass had shattered. The vehicle was not diagnosed or repaired. The contact related the failure to TSB: 22-014 (Rear Glass Shattering); however, the VIN was not included in the service bulletin. The manufacturer was notified of the failure and opened a case. The contact was informed that there was no warranty or recall for the failure. The approximate failure mileage was 65,000.
My vehicle was parked inside my garage and turned off when the rear back window (rear windshield) suddenly shattered without warning. There was no impact, accident, or object involved. The glass was factory-installed with no prior damage. This spontaneous failure is a safety concern and may indicate a manufacturing or design defect because I looked it up and there are other cases of the same situation on videos.
Vehicle was stolen within 15 minutes due to a weak door lock cylinder on the driver's door. Once the robber was inside they used a scanner yo bypass the weak security system and erased all key fobs
Rear window shattered when driver door was closed. There is a class action lawsuit for this. 2022-024.
Vehicle is an Acura RDX (model year 2019), with approximately 94000 miles at the time of incident. There was no impact, no vandalism, no accident, and no extreme weather conditions at the time. The glass shattered on its own. This appears to be a known defect affecting Acura RDX vehicles from model years 2019–2023, as documented by multiple consumer reports of spontaneous rear windshield failure. I brought the vehicle to the selling dealership (Pohanka Acura, Chantilly, VA), where I was informed Acura would not cover the repair solely because the vehicle exceeded 50,000 miles. No inspection for defect or goodwill repair was offered, despite the nature of the failure. This defect presents a significant safety concern, as spontaneous glass shattering can cause injury from flying glass shards and poses a risk to occupants and bystanders. Acura has not issued a recall or corrective action for this issue.
Rear window for 2019 Acura RDX shattered while sitting in driveway. There was no impact and the car was stationary.
Rear window shattered spontaneously without impact. This is a know issue with Acuras and they refuse to issue a recall or support for cars out of warranty.
I walked outside after work and the rear windshield was shattered. I work at a high school so I assumed it was an accident and after administration checked cameras from the entire day, nothing was founded. I googled the make and model of my car and saw it’s common to occur as a defect.
Got in my car to leave work, heard a strange rattle noise from the back of the car when I shut the driver door. I looked back and see a hole in the rear windshield. I got out to take a closer look, and also to take a picture. When I got back in the car and shut the door, a large chunk of glass fell into the back of the vehicle. My car was parked at work for 8.5 hours, and I had to drive 40 miles home with a shattered back windshield. This is the 2nd time the back windshield has randomly shattered. The first time was in March 2025, in my driveway at home, during the overnight hours. Before leaving for work, I found glass had exploded on the inside and outside of the vehicle, and also on the driveway under the area of the back windshield. Both times it has spontaneously shattered has been in a different location. Also, there has not been any previous known damage, such as chips or cracks. No suggestion of foreign objects coming into contact with the glass, or any obvious signs of vandalism.
Windshield spontaneously shattered without impact due to the defrost grid
Rear window shattered with no impact marking first time. Second time was shattered in two separate areas with glass shards outside of the car.
Rear back window shattered without any impact from debris or objects.
This is the 2nd time the back window shattered, Lucky my insurance covers it.. but say this it still happen would it be a third time next? 1st time it shattered was on January 18, 2023. 2nd time it shattered it was on December 18 2025. Imagine driving on the highway and you here your back window pop and the glass come flying in? sounds dangerous! lucky it was parked when that happen as i got into my car. I did reported the 1st time to a dealership but not help at all. No one have inspected the vehicle only my insurance knows about the broken back window.
Rear hatch glass just shattered on its own while parked in garage overnight.
Rear window spontaneously shattered. The weather was very cold and snowing. I used the rear defroster to melt off the snow. I went inside a retail store for about a hour and when I returned to my suv I found my rear window shattered. There was no damage to the rear hatch or signs of trying to break in the SUV. I turned this in on my insurance.
Was stationary in the drive thru line at McDonald's located at 1030 Largo Center Drive, Largo, MD, on Saturday December 6, 2025 around 10:30 pm. I heard a loud noise from the rear of the vehicle that sounded like a gunshot. I turned around, no gunshot, but the entire rear windshield had spontaneously shattered. The noise startled me, but because I was stationary, no issues, but if it had happened while driving, could have been an issue. There was no warning, messages, etc., just the loud noise when it shattered. Again, vehicle was sitting still, no contact with any other vehicles, or objects. Once I got home, parked in garage. Went online, and found out that this was not uncommon. Many incidents have been reported of windshields shattering spontaneously in 2019-2023 Acura RDX vehicles. There has not been a recall, but there is a technical service bulletin 22-014. My wife purchased this vehicle 5/31/2025.
My rear windshield shattered in January 2025 while I was setting in the parking lot of a store. It was replaced in 1\6\2025. Today 12\8\25 my rear windshield shattered again while I was coming out of a store to my vehicle. I talked to the dealership as soon as it happened and they said that Acura knows about it but does not have a recall. So, I looked up about 2019 rear windshield shattering and there are more complaints about this issue, but nothing is being done, and this is dangerous issue because what would happen if I was driving and it shattered.
I am reporting a second back windshield replacement. Acura has said they are aware of this but no recall has been issued. Windshield breaks suddenly for no reason
The contact owns a 2019 Acura RDX. The contact stated that after parking in the driveway, the following day, it was discovered that the rear hatchback glass had shattered. The contact stated that there was no impact on glass to cause the glass to shatter. The vehicle was taken to the local auto body shop, and the glass was replaced. The cause of the failure was not yet determined. The contact stated that approximately one year later, the failure reoccurred to the rear hatchback glass. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 40,000.
I got in my car yesterday to pull out of the driveway and heard the rear window wiper turn on. I then heard a cracking sound and noticed that the rear window was cracked and had a small hole near the wiper. The rear wiper moved again as I was turning it off and the hole got bigger and glass started to fall in the trunk. There was no impact to the rear windows that would have caused the damage. After researching online, I found the Technical Service Bulletin (TSB) 22-014. I took the car to the dealer but they will not fix it since it is not under warranty. I cannot see out of my rear window now that it is cracked (other than the area where there is a hole).
Rear window randomly exploded while sitting in the driveway. Last driven 12 hours prior. Completely shattered with no impact.
On November 24, 2025, I remote started my car for 10 minutes. After 10 minutes, I opened the driver's side door, pressed the tailgate button to open the tailgate, opened a rear door, and my rear windshield shattered. There was no impact and no accident.
On 11/19/2025, I opened my driver's side door and got in the drivers seat. When I closed the door my rear windshield shattered. The glass then began to cave in creating a hole. The problem is acknowledged by the manufacturer as outlined in NHTSA #: 10225484 (service bulletin). I called Spitzer Acura dealership in Pittsburgh who said I would need to call a glass company and they wouldn't cover it.
Back window of 2019 Acura rdx just blew up. Sat in garage from mid day Wednesday and Sunday November 16th of November 2025, it just blew up.
Today 11/18/25 I entered my car, closed driver door when back window shattered. This is the second time this has happened. I did not report the first time but after reading up on this I realized this is a recurring problem with Acura RDX.
On February 7, 2024 I called insurance and filed a claim for my vehicle that was sitting in my driveway at the time of the incident. Upon getting in my car, the rear windshield, which had no chips, breaks, lights, etc. imploded into my vehicle. They stated they believed this happened due to the defroster. It was repaired using insurance at a certified local glass repair shop. Today, 11/14/25 I was making a turn from a stopped position and yet again the rear window imploded into my vehicle. The rear window had no issues at the time of implosion and is parked safely inside a garage to prevent weather effects. This is a VERY clear safety issue as I have a car seat in my back seat that are all rear facing and the window has now imploded TWICE. Acura acknowledged this, and as provided so hasn't the NHSTA. But the safety concern is refusing to be fixed and I cannot continue to have a vehicle that the rear glass implodes within two years causing potential harm to children, and back seat passengers.
On Wednesday, November 5th, the rear glass on my 2019 Acura RDX spontaneously shattered without warning. I brought the vehicle to Safelite for repair; however, they were unable to assist due to the technical complexity of removing and replacing the glass. I then contacted an Acura dealership by phone and was advised that I may be required to replace the entire rear hatch, rather than just the glass. I have since learned that Technical Service Bulletin (TSB) 22-014 acknowledges an issue affecting rear-glass failure, but it is limited to certain 2019–2020 models and VIN ranges. No recall has been issued, despite numerous reports of this same defect. Additionally, there is an ongoing class-action lawsuit related to this issue (Tyzcko & Zavareei LLP). I am submitting this complaint because Acura is refusing to repair or replace the shattered rear glass despite its being a known design defect. This failure represents a serious safety hazard, as occupants seated in the rear of the vehicle could be severely injured if the glass were to shatter while in motion. I believe Acura must be held responsible and required to issue a recall, as well as provide repair coverage, especially for vehicles now out of warranty. I respectfully request that NHTSA investigate this issue due to the clear safety concerns and growing number of similar incidents.
We have owned our 2019 Acura RDX for about 4 years. Roughly 2 years ago my wife called me panicked that the car had lost power and the check engine light was on as she was exiting the freeway. It was a rainy day, she had our kids in the car on the way to a soccer game. I called off work with an emergency, drove an hour to where she was and scanned the car. No codes popped up on my scanner, I started the vehicle and it seemed to run like normal, no check engine light. I had it towed to Honda of Gresham, OR and after a week or so they called and said they couldn't find anything wrong with our vehicle. I paid for a oil change, a tow and a dealer diagnostics and was told they could not find anything. $500 later no answers. Fast forward 2 years Oct 26th 2025 I was driving the RDX this time, in the rain on the freeway. Wife and kids in the car. Went to accelerate past a slow driver and the car went into limp mode. Check engine light flashing and limited to 40 mph or so, I put the hazards on as I was on a single lane bridge with traffic behind me. I pulled over after the bridge and turned the vehicle off. After 5 minutes or so I started the car again and everything seems fine, no check engine lights nothing seems off. I continued on down the freeway without any more incident. I started researching what is going on and find many many reports of this same thing. Acura has a tsb for a front mount intercooler as the fix, but when I took ours in for the stated problem they couldn't find a problem. This car looks beautiful, but it's a safety hazard on the freeway when moisture is present, we live in the PNW and it rains 7 months out of the year. I have owned 10-12 hondas in my lifetime and this 2019 Acura RDX is the worst. Absolutely a safety hazard to my family. Disappointed this will be the last Honda we buy.
Upon exiting my car, I heard a loud crashing sound. The rear windshield had completely shattered upon closing the driver side door and glass was everywhere. Had my rear windshield decided to spontaneously implode 5 minutes earlier while driving on the interstate, I most likely would have had a bad car accident. Acura has a service bulletin out regarding this, as it’s a known issue. They refuse to cover cost or do a recall on this known safety issue. Someone is going to get killed when their back windshield blows out driving and they think they’ve been shot. Absolutely terrible and irresponsible on Acura/Honda’s part.
The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the rear windshield unexpectedly shattered immediately after opening the rear passenger’s door. The dealer was contacted and informed the contact that the failure was a known issue related to Technical Service Bulletin: 22-014. The dealer referred the contact to a windshield specialist for further assistance. The vehicle was taken to the windshield specialist, where the rear windshield was repaired but not diagnosed. The manufacturer was notified of the failure, and a case was opened. The approximate failure mileage was 95,000.
Completed 100,000-mile service work at the dealership, 1 month following the work, while driving, all engine codes went off and the car went into "limp mode". I was unable to drive at normal speeds while on a major highway and going through a busy intersection. After multiple assessments at the same dealership, a "software update", a replaced spark plug (that was previously replaced during service work a month prior), it was found to have a warped head gasket with coolant leaking into the engine. It has not been inspected by police or insurance agents. It has been inspected by Shottenkirk Acura of Huntsville (Alabama) and a secondary mechanic with the same findings of engine failure. This should not occur at 116,000 miles in a Honda motor!
While driving on a congested highway, my steering wheel lost power making it impossible to control the truck's steering. The truck spun around multiple times before crossing lanes of traffic and hitting a guardrail head on. Thankfully, others avoided hitting my vehicle which would have caused more serious injuries. As of yet, the issue hasn't been reproduced or confirmed. The insurance company will conduct the Inspection. There were no warning lamps, alerts or symptoms prior to the steering wheel losing power. The insurance company has possession of the truck.
Back window exploding while sitting for no reason at all
The back windshield of my Acura RDX has broken on its own 3 times. Twice while it was parked and once while driving , no debris was found to show anything broke the window.
I was driving on a highway going at 65 - 70 MPH when the car completely stalled causing me to try to move across 3 lanes with the engine shut down. I could not start. Almost got rear ended by a semi. this happed a few times. I checked the trouble code and it pointed to fuel rail pressure too low. which means problem with the fuel pump. For some reason my VIN does not show a fuel pump recall. please help. VIN: [XXX] the trouble code fuel rail pressure too low p0087. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving in the rain, after an hour long drive home from Philadelphia back to Reading, taking [XXX] and [XXX], I accelerated my vehicle while going around 50 mph and immediately was faced with a blinking check engine light and lost the ability to accelerate. My Acura essentially went into, what others call, limp mode while in sport mode. I filled my car with 93 gas around 20 minutes before this. After losing acceleration, I pulled over on the highway and the check engine light disappeared. After which, I still was unable to accelerate after leaving the car in park. After I turned the car off and turned the car back on maybe 30 seconds later, I was then able to accelerate and found no issues afterwards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle should be included in the recall for similar makes and models with the same issue. I almost crashed on the freeway because my high fuel pressure pump stopped working.
The back window burst randomly with no pressure. There are thousands of complaints in the facebook groups. The car was parked when this happened in
An Acura dealership won't diagnose a rear windshield issue, and i contact twice the Acura corporate to express my concern and they told me to contact a different Acura dealership. My car rear windshield shattered twice since i bought it.
On July 12, 2025 my husband, the driver, and myself, owner of the vehicle and passenger this day, were driving on the freeway at approximately 7:00am in the middle lanes of the freeway. Without any codes or warnings beforehand, we heard the car make alarming beeps and automatically loss all power to the engine while traveling at highway speeds. This situation put my husband and my lives at risk and in a dangerous situation as there was traffic on a busy freeway and lost all power to the vehicle and made even maneuvering off the freeway a dangerous action as we had no warning beforehand there was something wrong. My husband was able to get us safely out of harms way. After being diagnosed at a mechanic, it turns out this problem happened due to a cracked cylinder head and had no previous warnings of an issue and no warning lights on the vehicle alerting to a problem, I will have the cylinder head in my possession and the mechanic I took my vehicle stated it cannot be ruled out this could be a manufacturer’s or casting defect. I tried contacting Acura Corporation about this situation but was told that since I did not take it to a dealership and have a certified tech look at my vehicle, there will be no case and no type of remedy or reimbursement for this situation.
Purchased used 2019 RDX from Acura dealer in June 2025. Within the first 30 days of owning the RDX we noticed the Airbag Sensor for the front passenger seat would not recognize my 90 lb daughter seating in the seat and the air bag sensor would indicate the seat was empty, which would result in the airbag not deploying if we were in an accident. I took video of this happening and took my RDX into dealership for repair as we were still within the 30 day period for issues. The Acura dealership insisted they could not replicate the problem so it was fine. I again referred to the video and said we have seen proof of the issue. After much back and forth and the service manager telling me his large dog sometimes doesn't set off the sensor he agreed to call American Honda to send out an engineer to test. The engineer after running tests said seat is calibrated correctly no issue to fix, even if we wanted to pay to fix it ourselves they wouldn't fix the seat sensor because there is no issue to correct. I don't understand how a car that advertises a safety feature for anyone that weighs over 65lbs can expect me to continue to drive this vehicle when it has a proven faulty sensor. Obviously how they test the sensor is faulty as well. This is a huge safety issue for the 2019 RDX and a disappointing and shocking lack of response from Acura. We are now working to return the car to the dealership and I am sure we will have to fight to not pay extra costs that will occur with them buying it back.
I am writing to formally bring to your attention a recurring and concerning design issue with the Acura RDX involving the sunroof drainage system. This problem appears to stem from a flawed design in which the drainage channels frequently become clogged, leading to water accumulating and eventually leaking into the vehicle’s cabin and trunk areas. In my personal experience, this defect has resulted in persistent water intrusion that not only damages the interior but creates a serious risk for mold and mildew growth, along with unpleasant and unhealthy odors from sitting water. The accumulation of stagnant water inside a sealed vehicle presents a clear health and safety concern, particularly for families and daily commuters. The cost to have the drains professionally cleared at the dealership is approximately $300 per visit. I have been advised that this cleaning will be an ongoing necessity, despite the fact that this type of maintenance is not commonly expected of vehicle owners as part of standard upkeep. In comparison, this expense surpasses the cost of regular oil changes or tire rotations — yet it addresses a problem that stems from the car’s design rather than from use or neglect. I contacted both the dealership and Honda customer service and was told there is no permanent fix for this issue. The best they could offer was to cover 50% of the cost for a temporary solution — drain cleaning — which does nothing to resolve the root design flaw and will inevitably need to be repeated. As a consumer who has invested in a premium vehicle, I find this resolution to be unacceptable and financially burdensome. I respectfully request that the NHTSA investigate this matter as a potential defect affecting vehicle safety and integrity. Given the number of similar complaints circulating in consumer forums and online reviews, it is clear that this is not an isolated incident, but rather a systemic problem that deserves further attention and possible action.
11/17/2023-REAR WINDSHIELD SHATTERED UNEXPECTEDLY WHEN DRIVERS DOOR WAS CLOSED FROM THE INSIDE. NO PREVIOUS CHIPS OR DAMAGE. GLASS WAS REPLACED BUT SINCE THE HATCH DOOR IS SOLID ONE PIECE ALL THE SHATTERED GLASS IS TRAPPED INSIDE AND LOUDLY SLIDES AROUND WHEN OPENEIN, CLOSING OR DRIVING. i WAS TOLD THERE IS NO WAY TO GET THE GLASS OUT WITHOUT REPLACING THE HATCH DOOR.
The contact owns a 2019 Acura RDX. The contact stated that the vehicle was parked in the driveway the rear glass shattered. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the rear glass was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.
The contact owns a 2019 Acura RDX. The contact stated while driving at an undisclosed speed, the contact attempted to use the horn however, the horn was inoperable. The contact stated that while attempting to engage the horn, the horn failed to function properly or make a sound. The vehicle was taken to the dealer, where it was diagnosed that there were internal parts located in parts of the horn that needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,220.
Rear glass shattered spontaneously when closing the driver door. Sharp glass was everywhere and is now coming out of the back when it is opened or closed. The problem has been confirmed via independent service center. There were no warning signs or symptoms prior to failure.
This safety issue is the sunroof glass. I was driving when the sunroof glass exploded and shattered, without warning. The sunroof itself and the shade underneath were both closed. The shade is the only thing that kept the shattered glass from falling into the vehicle and onto me. If the shade had been open, the glass would have fallen on to me and any passengers, possibly causing injury or death. The sound of the explosion alone is enough to cause panic, stress and impaired driving, putting everyone on the road in danger. The shattered glass was blowing off of the vehicle and onto other vehicles behind and those traveling the other lane. The past few days have been extremely hot. That is the only outlier that I can pin point, that may have caused stress to the sunroof. The vehicle sits under a carport at home and when I'm at work it is parked in an open parking lot. I was driving home from work after making a few stops, again, on an extremely hot day, Monday, June 24, 2025. There have been record-breaking heat days during this week. As I looked at the exploded sunroof, I can tell that the the glass exploded out/up instead of anything pushing the glass down. I did not call the police. I did call Honda/Acura customer service to file a complaint. I filed an insurance claim; which is still going to cost me $1,000.00 deductible to repair. My insurance has referred me to Safelite Solutions. The vehicle is available to view now and until it's able to be repaired; which I'm working on now.
back rear shield shattered
While traveling on the interstate during the earl morning of May 2, 2025 for roughly 40 miles, the center part of the tread came off completely, causing about $6000 in damage to our vehicle. Even after the tread came off, the tire stayed inflated. The tire had been on the vehilce for about 3 months with approximately 2000 miles on it. The police came to secure the scene while the Emergency Repair Service changed the tire. No police report was made and there were no injuries.
I was driving in a rainstorm with my windshield wipers on. The wipers spasmed and then stopped. I tried several things, but the wipers would not work and I had to have the car towed to the dealership because it was not safe to drive in the rain. The inspection indicates that the windshield wiper motor has to be replaced. I looked and saw that there are several notices about this issue on Acura RDXs in my year and it's clearly a safety issue as it stopped while I was driving in the rain.
My husband, kids and I were headed home from dinner around 8:30 pm and the Sunroof randomly exploded. Nothing hit it at all.
On or about March 10, 2025, I brought my vehicle to Acura of Ocean in Ocean Township, NJ. My infotainment center was crackling continuously, and the screen was black, rendering my navigation system, radio, clock, and Apple CarPlay unusable. The constant crackling, with the screen downloading graphics, and various messages popping up, such as "check tuner" and "network connection lost," is a constant distraction and annoyance while driving. I have no choice but to use my iPhone, forcing me to take my eyes off the road. The dealer inspected the car and informed me that my amplifier and tuner had water damage from a leak on the tailgate top seal. I paid Acura $258.71 to have the seal replaced. I was told the seal caused the water damage and was given an estimate for $3339.09 to replace both components. I contacted Honda of America because I had learned of a recall of 2019 Acura RDXs for this precise problem. The case manager of Honda got back to me and informed me that Honda of America offered to pay all but $1366.93 to replace the components. I refused the offer because I do not see how I should be liable for any cost. It remains unclear why my VIN did not appear during the recall and why I received no notice of said recall. I strongly feel that Honda's offering me any money is an admission of responsibility/guilt for this problem. If there were no liability, Honda would have offered nothing. I hope to receive communication back from your agency advising what I should do in order to have Honda recognize and admit their error and make good on the repair. Thank you, and please help! Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Got into my car started it and the back window burst I might add it was not to cold out but the rear window wiper was on due to the rain sensor
Vehicles rear windshield shatters on its own without any impact. It's is a known problem for the manufacture cause they have come out with a service bulletin. It's a safety issue due to when driving or even staying stationary rear windshield will break. All 2019 and 2020 have this problem. Windshield shatters due to manufacturer making poor quality product and does not want to make it a recall even tho it's a safety concern.
all maintenance performed at Acura. 6 weeks after the Transmission aged out of warranty dealer found metal shavings in Transmission oil. Car had only 60k miles. $13000 maintenance bill to fix.
The contact owns a 2019 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura RDX. The contact stated while driving at various speeds, the rear windshield glass shattered. There was no warning light illuminated. The vehicle was taken to Glass Doctor and the rear windshield glass was replaced. The contact stated that on a separate occasion, while the vehicle was parked, the contact opened the driver's door and heard glass falling. The contact closed the door and the rear windshield glass shattered. The vehicle was taken to Glass Doctor who replaced the rear windshield glass. The contact was provided with the Manufacturer's recall number: 22-014. The manufacturer was made aware of the failure and informed the contact that assistance to cover a part of the cost of the repair would be provided. The failure mileage was approximately 65,000.
Rear window shield shattered while the car is sitting in the park with no exterior impact. According to Acura there is a bulletin about this issue. Contacted the dealer they're manipulating this by charging customers...
The back windshield on my 19 RDX spontaneously shattered on 1/5/2024 driving on the highway while using my rear defroster in cold weather. No warning lights. There is a known issue with this happening and a service bulletin 22-014 pertaining to this issue. My Insurance was notified. A glass repair shop and an Acura dealer both repaired my vehicle. Honda corporate refuses to acknowledge or pay for repairs as 'my VIN is not included in recall'
The rear windshield glass is shattered or broken with no external impact.
Back rear window on 2019 Acura RDX ASpec trim, the glass unexpectedly shattered upon closing the driver side door. Glass and heating defrost element on back window is likely a manufacturer defect causing the unexpected window glass shattering.
on 2/20/2025 I was getting off work. Proceeded to get in my car and close my door. The back window just shattered and broke out of no where. I didn't know or understand what had just happen since I was not hit nothing was thrown at my car. Call Abington Acura dealership was told they were aware of the problem. I would have to go through my insurance company for the 1100.00 repair don't understand how I am liable for an issue that was cause on Acura's behalf.
The rear windshield has now spontaneously exploded twice out of no where. Most recent occurrence 2/20/25… previous occurrence in 2022
Rear glass exploded in my driveway. Sounded like a shotgun, just exploded by itself. Looks like alot of people have had this issue with this year Acura RDX from what I read online.
Rear window shatters without any warning can be extremely dangerous when happens while driving due to it sounding like a gunshot I can be severely distracting to driver causing the driver to lose control of vehicle or swerve into other lanes and injure other drivers. Incident occurred twice nice in November 2023 and a second time February 2025
On 12/21/24 I was driving down the mountain into town when I heard this very loud noise, like someone threw a baseball at my truck. I was startled and shaken up. Glanced in my rear view mirror and saw my rear windshield had exploded. When I was able to pull over to inspect it, the window imploded into the back of my truck. Drove directly to Safelite. Told to go through insurance which I did. Windshield repaired on 12/24, paid for by insurance. Found out in the meantime that Acura had an issue with 2019-2023 RDX exploding rear windshields due to a possible faulty rear defroster. I had just turned on my rear defroster before this happened to me. They issued a TSB to dealerships. I never got a recall. Contacted Acura for insurance reimbursement and wanted to have my electrical system checked at their expense. After several conversations, I was denied. Case was closed last week. Although my vehicle was a 2019, my vin was not included in campaign. I also was not privy to what the exact recall said as my vin was not included. I was told I should’ve brought it to a Honda dealer for inspection and repair. Why would I do that when I didn’t know there was an Acura issue? I live in the Adirondacks where it snows every day. Time was of the essence. Now I will not use my rear defroster in fear it may happen again. I also will not use my heated seats as I am afraid there is an electrical issue. I can live without the heated seats but driving without a rear defroster in the North Country is not exactly safe. I had asked for them to broaden their recall as it was obvious the same thing happened to my truck but was denied. I have googled and found there a quite a few people who this has happened to, one woman has it happen twice within three months. I feel this is an extremely dangerous issue that Acura will not take accountability for. I also have not had recall done as the nearest dealer is an hour away. Acura will not allow me have have it done by Honda dealer 20 min away.
Rear window blew out. Rear window shattered when we closed the drivers side door.
Rear windshield glass unexpectedly shattered while I started it up inside the garage
Problem with rear back mirror defects after so long my back window shattered with no reason
El cristal de mi guagua de la parte trasera se me ha explotado 4 veces y me informa que es algo de fábrica con la guagua de este año necesito ya una ayuda urgente porque mi seguro de carro me ha subido debido ah tanto reporte por este caso
Rear window spontaneously shattered on a day I didn't operate the vehicle at all. The previous week was abnormally cold in Maryland, but the day of the incident it was mild in the 40s. The window shattered midmorning as the sun was shining on the rear of the car.
November 2022, my rear window shattered while parked in my parents driveway. Did not know what happened so I called my insurance company (State Farm) they came out a few days later to replace it. I reported it to my dealership and they said they have never heard of that happening before. December 2024, my rear window shattered again while sitting in my garage, this time I called American Honda. I made a complaint with them and told them this has happened before and they need to correct it. They told me they have never heard of this happening and I needed to report it to my dealership. Again, I reported to the dealership and they told me the same thing. My insurance covered the cost of the repair twice. I'm following other Acura RDX owners who are having this same issue on Facebook. Honda needs to recall these cars because this is a safety issue that needs to be correct. There is also a class action lawsuit against American Honda.
THE BACK WINDOW OF THE RDX RANDOMLY SHATTERED. I HAD JUST FINISHED PUMPING GAS, CLOSED THE DOOR, AND THE WINDOW SHATTERED. I HAD TO DRIVE HOME WITH A HOLE IN MY BACK WINDOW WITH GLASS FALLING AS I DROVE. I TOOK IT TO THE DEALER AND WAS TOLD BECAUSE MY CAR'S WARRANTY HAD EXPIRED, I HAD TO PAY $1200, AND I HAD TO WAIT SIX DAYS BEFORE IT COULD BE FIXED. HOWEVER, I WAS TOLD THIS IS A MANUFACTURER DEFEAT THAT HAS TO DO WITH THE DEFROST SYSTEM. THE DEALER NEVER LOOKED AT THE DAMAGE. I HAD TO GO THROUGH MY INSURANCE COMPANY. THERE WAS NO WARNING THAT THIS WOULD HAPPEN. I HAD TO GO ONLINE TO GAIN KNOWLEDGE THAT THIS IS A RECURRING ISSUE WITH RDXs from 2019-2023. I SHOULD NOT HAVE TO PUT OUT ANY MONEY FOR WHAT IS AN ACURA DEFECT.
Rear windshield spontaneously shattered while parked.
Want this documented as it was not previously back in 2022 when the glass shattered the first time. A very cold January day in 2022. Used auto start and defroster. Came out of work whole back window was shattered. Got in vehicle shut door glass fell in and went everywhere. Drove home with giant whole in back window about 8 miles and immediately put vehicle in garage. Called Acura Customer Relations was informed they have never heard of this happening received a case#. Heard nothing after and NEVER was notified of any TSB’s. Both times vehicle was under warranty/extended warranty.
Rear window in lift gate shattered upon normal door closure. Glass shards in the door.
My back window just shattered again, I had to get it replaced the first time 11 months ago. I just left class and I see this has happened. I’m highly upset about this and I want to know why is this happening to my car?
I was driving down the street at about 35mph and brakes engaged.
Opened front driver side door and closed door. At that time, rear window shattered with no warning or reason.
I went out to my car to leave work for lunch and discovered that my rear windshield had shattered between my arrival and leaving for lunch. I found out by closing my drivers' door and having a significant portion of the rear windshield fall into the back of the car, scattering glass everywhere. The entire rear glass was shattered and fell out of place with any movement of the car. There were no apparent cracks in the glass prior to shattering. The weather was unusually cold for this region, ranging between 16-22 degrees F when it shattered, and the car was parked in a parking deck, covered but exposed to the weather. Sky was clear and no rain/snow. I was on the 3rd level of the parking deck and backed into my space, facing the exterior of the deck, so no opportunity for a projectile to shatter the window.
Upon entering the vehicle while it was turned off, the rear window shattered unexpectedly when I closed the door, scattering pieces everywhere. If this had occurred while I was driving, the loud noise from the window breaking could have led to a serious accident. It startled me to the point where I ducked, as the sound was akin to a gunshot. This issue is reportedly common with the RDX, particularly the 2019 models. Unfortunately, the dealership informed me that it is not covered under warranty and there is no active recall. Due to the increased cost associated with my deductible, I opted for an aftermarket window installation. I am aware that a class action lawsuit is currently in progress regarding this matter, as well as Technical Service Bulletin 22-014, yet the dealership has declined to accept any responsibility.
Twice the back window on my 2019 Acura RDX has shattered in very cold temperatures. This happened in January 2022 and December 2024. The vehicle was parked both times. No warning just a loud boom noise. When getting in the car and gently closing the door after the glass shatters the glass fell into the back of the vehicle going everywhere. This is a major safety issue as the shattered glass can severely injure an adult/baby/pet. Twice this was replaced by my insurance company that I pay a pretty hefty premium on. I have been in contact with American Honda and they seem to be aware of the issue but only offer to possibly issue a onetime good faith reimbursement for one window which does not resolve this safety concern from happening over and over again. In 2022, the glass was replaced and the vehicle had to be taken to a body shop for the remaining glass to be vacuumed out and a solution applied to catch the remaining glass that rattled in the hatch. Only 90% was removed. In 2024 the glass was replaced 2 times as the first one was a defect and appeared wavy when driving. The glass went everywhere when being replaced all over my garage and driveway. The glass shop could only clean/vacuum so much. The glass continues to fall out of the tailgate when the hatch is opening/closing or when just pulling out of the driveway onto the road. When contacting American Honda they refused to pay for the tailgate to be vacuumed and solution applied and informed that I need to contact my local dealer. When I contacted my local Acura dealer they were willing to do the service but for a fee. American Honda currently has a class action lawsuit out of California for this issue. The only resolution is to replace the entire tailgate. Please take this into consideration and hold American Honda accountable for their actions of negligence in keeping their very loyal customers safe and demand they issue a recall for all vehicle owners as our safety depends on it.
My rear windshield glass shattered with no external impact traveling at 15 mph on a side street. The sound was very shocking and distracting. It sounded like a gunshot struck our vehicle. All the glass shattered and broke for no apparent reason. We had a pet in the back seat and were very distressed from this incident. I had to tape up the rear window with a garbage bag and duct tape in order to drive the vehicle, prevent glass from falling on the road behind me, rain damage, which then left me with no visibility and safety issue. No one was harmed fortunately but we had to then have window replaced/repaired by Safelite who advised us to look for a recall as they felt it was unusual and not common. When we notified Acura there was no recall for this issue. There were no warnings or messages prior to this failure. It was a shocking sudden experience! Now we have glass remnants that rattle within the back panel as they couldn’t fully be removed due to the construction of the vehicle. My vehicle is available for inspection if requested. I also have photos of the damage when it happened.
Myself and family members were getting into my vehicle. The drivers side door was closed and the rear windshield spontaneously shattered. There were no cracks or defects in the windshield prior to this occurring. I see that there is currently a class action lawsuit against Honda as other drivers have experienced similar issues with spontaneous shattering of the rear windshield. Fortunately, nobody was injured as the incident occurred while stationary, but this could have the potential to be very dangerous as it caused quite a startle. If we were in motion, I could see how it could pose potential for accidents. The shattered glass also fell on my child’s stroller which has required careful inspection and cleaning to ensure no glass remained for our child to be exposed to.
Back glass shattered for the second time. Closed back driver side door and the back glass popped.
My ca was parked and the rear glass just shattered. Nothing hit it vehicle was just parked in my driveway and the glass made a popping noise when to check it and it was broken.
2019 Acura RDX. purchased in March 2019. In September 2021, the rear windshield/glass exploded on its own while parked in our driveway. My wife started the vehicle and turned on the front and back defrosters. While waiting for all glass to be visibly clear, the rear windhshield exploded without being struck by anything. Windshield was repaired, however, small pieces of broken glass still remain inside the tailgate panel, and both dealership and glass replacment facility reprensetatives indicated that the way the rear tailgate is desiged, it is impossible to get every piece of glass out. Since September 2021 till now, you can hear pieces of glass moving around inside the rear tailgate, as if they were Maracas playing in a Latin band. On 12/22/24, this time while driving the vehicle, we heard a very loud 'gunshot' sound coming from the rear of the car. The noise was so startling that my wife's natural reaction (she was operating the vehicle at the time) was to duck, and in so doing, she pulled the steering wheel to the right (in the direction that my wife leaned). Thankfully there were no pedestrians, vehicles, or any object. Quickly after regaining control, she pulled over only to realize the rear windshield glass had shattered, yet again. In calling the dealership, I'm told the vehicle is out of warranty, and there is nothing that can be done. In 2021, while the vehicle was under manufacturer's warranty, they still did nothing, hence the reason why it was repaired at a facility in the secondary market. This repair will now cost me $623.
My car was parked when my rear windshield shattered. I drove my car to the dealership and they said they will file a claim and wait for a response.
BACK WINDSHIELD SHATTERED OUT OF NO WHERE. THIS IS A COMMON PROBLEM FOR THIS specific MODEL
The rear window spontaneously exploded while parked in our garage this is the second time this has happened in two years
It is about 50 degrees clear, with no rain. I drive onto the highway and hear what sounds like a gunshot. The Rear window explodes, and then glass flies all over the car; I roll down my window, and then glass goes everywhere, and all my stuff in the car flies around. I pull over and assess; this is the same thing that happened to me last year. The window randomly exploded. I called my insurance company, and they replaced it, but now the glass is stuck in the door. I called three 3 Acuras, and they all mentioned they hadn't heard of the issue until I mentioned the bulletin; now they say they have heard of it before but don't know if there is a way to help. Primary safety concern and a bit of a coverup by Acura
Rear windshield shattered on its own.
The auto-stop feature on my 2019 Acura RDX has resulted in my car abruptly shutting down twice now -- today it happened when I slowed to a stop at an intersection. Basically, rather than just shutting the engine off while idling, it shuts of the electrical (dashboard and infotainment -- all systems) and engine and then immediately restarts with the car in Park. There was no warning sound or light prior to the car turning off and restarting. Obviously, it is very dangerous for a car to turn off unexpectedly, and I'm thankful that I was braking to a stop at a red light and had time for the engine to turn back on, and to put car back in Drive.
Car was parked at the church parking lot. After the mass I remote start the car 3 mins later soon as my family and I got in the car we hard the rear windshield shattered. After doing lots of researched and being in the group of Acura RDX owner on facebook ive seen cases with rear glass shattering.
The rear window shattered without any reason. The car had been driven with the rear defroster on. Shortly after parking the vehicle, turning it off, getting out of the vehicle, the back window exploded. There were no warning lights related to this issue. The problem has been reported a number of times and there is a class action lawsuit filed: https://mycarvoice.com/news/wp-content/uploads/2023/08/Acura-RDX-Rear-Glass-Lawsuit.pdf
Rear window while car was parked and off in the garage seemed to explode. Had it replaced.
Rear glass on liftgate spontaneously shattered while driving
The contact owns a 2019 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The car stalls at random times. Other times you press the gas and there is a significant delay in acceleration. Acura and the dealer have failed to provide the part even though I have asked for it since last February. It is ridiculous. Are you people charged with enforcement?
There was a recall for the fuel pump modules but the parts are not available at any dealership in my area and this is going on over a year. Acura keeps sending me direct mail that there is an issue but there is no solution.
I got in my car and shut the door and as I put the car in reverse, before I could move, I heard a popping sound and then the sound of glass shattering. Immediately put the car back in park and looked back and saw the glass was broken. I learned that Acura/Honda actually has a TSB for this and knows that it's a problem. I contacted them but because my vehicle is 10,000 mi over the warranty they would not do anything. TSB 22-014. If this had happened when I was driving it could have caused a serious accident. I also now have to pay out of pocket to have the windshield replaced.
Back up camera system failure
Started car up while parked in shopping center to warm up. The entire rear windshield glass popped and shattered. Took pictures and found out that Acura RDX from 2019 to 2023 have known to have this issue relating to faulty rear defroster wiring and glass. Opening a case with our local elite Acura dealership where we purchased vehicle from.
THE REAR WINDSHIELD SHATTERED INTO PIECES WHILE I GOT TO MY CAR AFTER WORK :( WARRANTY DID NOT COVER IT HAD TO PAY OUT OF POCKET I HAVE SEEN MANY POST ABOUT THE REAR WINDSHIELD SHATTERED SHOULD BE RECALLED !!
I started driving on the freeway for a few miles in the rain and suddenly started to hear a low rumble/rattling sound from the engine area. The car began to cycle through error messages for every one of the electronic safety systems (Brake system, vehicle stability assist system, electric power steering system, adaptive cruise control system, collision mitigation braking, & road departure mitigation) The car then began to lose drive power (wouldn’t maintain/increase speed when pressing the gas pedal). I moved over to the furthest right lane/slow lane and continued to lose propulsion from the gas pedal. Being forced to such a slow speed on the freeway in inclement weather was very unsafe for me and my wife who was in the car with me. I had to drive on the shoulder in order to exit the freeway and the engine rattle got increasingly louder and worse sounding. I pulled into a parking lot and the car was not drivable. AAA tow to a AAA certified mechanic repair shop and was told that there was metal debris in the oil pan and oil filter which was signs a faulty engine components that has now destroyed the motor. I’m currently without the RDX and being told it is in need of a whole new motor.
This morning I awoke to another shattered rear windshield. I had the exact same thing happen in January of this year. This is my second out of cost rear windshield replacement due to the known problem Acura has failed to address. I have spent over 1,000 dollars on replacement glass in addition to my car being in the shop for 3 months waiting for a fuel pump. This is ridiculous, and something needs to be done.
I came outside my house at 10am to go to church, to see that my back windshield was completely shattered. The vehicle had been parked and backed into the driveway for more than 10 hours in front of my house and it was not currently running. There's no way a rock or ball or anything could have hit the windshield and there were no signs of someone trying to break in or forced entry into the vehicle which has been verified with Ring doorbell camera. The rear windshield had spontaneously and unexpectedly shattered.
While we were driving we heard what sounded like a shot, when we pulled over we noticed the rear window was shattered, and noticed nothing had gone through or hit it After inspecting it. My daughter was scared to stay in the car so we had to call someone to pick them up and give them a ride. The dealership told me my vehicle is no longer under warranty only drivetrain warranty and that it was not their problem to call my insurance is what I got told. Hundreds of others have had the same issue after doing some research online. There was no warning or cracking of any kind before this. Incident happened on 11/17/24 at 7:45pm
The rear windshield shattered and the reason was unknown, vehicle was parked in a location and in a position where it couldn’t have gotten hit by something passing by. After replacing the windshield, there is still shattered glass inside the liftgate panels and are unreachable.
The contact owns a 2019 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that there was an abnormal gasoline odor coming from the vehicle. The vehicle was taken to the dealer, where unknown repairs were performed. Additionally, the contact stated that the vehicle was difficult to start, and the vehicle was hesitating while driving. The check engine warning light was illuminated. The local dealer was contacted several times. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 62,000. Parts distribution disconnect.
Called Southbay Acura in Torrance Ca on 10/23/24.Told them my 2019 Acura RDX has the EXACT same problem that 2019/2020 RDX's has a recall on...Front passenger seat belt Buckle will not Buckle..THe buckle won't allow the seatbelt to lock..Dealer said you VIN number is not part of the recall???? Yet my Acura RDX suffers from the exact problem the recall covers..So i'm asking for your guidance of what to do next. Obviously this is not a safe situation!!! Please advise. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The breaks did not work while in a parking lot right after switching into drive. No major risk of any injury where this occurred. Not reported to the dealer, not inspected. No injury, no property damage. I left my wife in the vehicle with the car in park and went into the store. I came out 15 minutes later, car was running. I got in, put my foot on the break, and switch to drive? The car started rolling forward on its own. I repeatedly tried the breaks, but no response. I had steering. I gave it a little gas, and the engine reved like it was in neutral. I looked down and that point the car indicated it was in neutral. My wife said that none of the drive indicators were on while I had the issue. At some point the breaks started working, after I gave it a little gas? I got the car into drive, and tested it before moving on to verify it was behaving correctly. The forward motion of the vehicle was probably due to the slope it was parked on, rather than the car's idle power. This also matches the car then reporting it was in neutral. The biggest issue was no breaks at the point it started rolling forward. My comment was that was weird, but it scared my wife, so I am reporting it. I was operating the vehicle.
The contact owns a 2019 Acura RDX. The contact stated while driving 70 MPH during a rainstorm, the windshield wipers failed to operate as needed. There was no warning light illuminated. Despite the failure, the contact was able to continue driving at slower speeds. The contact had called two dealers (Columbia Acura and Jeff Wyler Acura of Fairfield (5555 Dixie Hwy, Fairfield, OH 45014) who both provided the contact with an estimate for a diagnostic test. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 70,000.
The contact owns a 2019 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing engine hesitation while driving. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000. Parts distribution disconnect.
The contact owns a 2019 Acura RDX. The contact stated while driving approximately 65 MPH, the instrument cluster showed several warning lights. The contact stated that the vehicle stalled, and the contact was able to pull off the roadway. The contact was unable to restart the vehicle, and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was approximately 70,000.
Near the first of the year 2024 I received a fuel pump recall notice for my 2019 Acura RDX. To date, no parts for addressing this issue have been available and no timeline has been made available as to when parts would be available. I am planning my annual trip to the Eastern Sierra in early September where no Acura dealer is available nearby. Should the fuel pump fail during that trip it would be a significant inconvenience for me, including interruption of medical appointments, room and board expenses, pet sitting expenses, etc., as I have been told by Honda that in such an emergency situation the car would have to be towed to the nearest dealership, with the part being specially ordered which would take 2 weeks and that I may be responsible for my room and board, and other costs during that period. I find this behavior to be outrageous. Additionally I have been told by my local dealer that it is not possible to determine possible failure beforehand as either it is working or it has failed. This is totally opposite from what I was told by Honda which was to schedule an appointment with a dealer to determine the status of the fuel pump so that they could special order one for replacement if it demonstrated potential failure. This entire issue reeks of poor and ineffective management of this situation by Honda, likely putting costs over safety putting me at substantial risk for this trip that was planned a year ago and likely will cost me my deposit and access privileges if canceled. As such, I am requesting that NHTSA hold Honda/Acura accountable for this disgraceful behavior, putting owners of their vehicles at substantial risk, and demand that they explore and take immediate actions to resolve the parts shortage in a reasonable amount of time.
This recall has been out for over a year and is ridiculous
Came out from my house at 7am to go to work, to see that my back windshield was completely shattered. There were no signs of someone trying to break in or forced entry into the vehicle.
Driving 55mph at night on highway . Went to accelerate around slower vehicle to 70mph speed limit when vehicle lost engine power and yellow check engine light began flashing on left side of instrument panel. Vehicle began slowing forcing move to right shoulder from left lane in moderate traffic. Vehicle would not accelerate past 20 mph on shoulder to nearest exit. Once at a safe location vehicle was shut off. Restarted vehicle approximately 30 seconds after shut down and vehicle began running normal.
The contact owns a 2019 Acura RDX. While the contact’s wife was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated, and the engine seized. The contact's wife restarted the vehicle, and the vehicle was driven to the residence. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact was advised to take the vehicle to the dealer for diagnostic testing. Additionally, the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was unknown.
When I opened the driver’s door, I hear a pop and saw the rear windshield glass has shattered
My vehicle stopped in the middle of the road as I took exit from the highway. I was almost rear ended as I was entering the parking lot .The vehicle just stalled. I took it the Acura Dealership for fix and they have not taken care of recall issue. I am being asked to spend money on fixing other electrical errors first before they fix the recall on my vehicle.
The rear window shattered without any warning or symptoms. This made it dangerous to drive without worrying about glass pieces injuring us or others. This is a known problem, confirmed by both the dealer and collision and glass shops.
Vehicle Identification Number (VIN) [XXX] Vehicle Mileage 65,000 Involved (Honda/Acura) dealership Leith Acura - 2300 Capital Summit Ct Details of your (complaint/comment/inquiry)?The first time (approximate date) you noticed this issue. On [XXX] at 17:03, the rear windshield randomly imploded while the car was in the driveway (reference attached video of the event). The National Highway Safety Administration has issued a TSB regarding this issue #: 22-014 (also attached). I called Leith Acura on 11Dec2023 at 07:53. I explained the event to the Service Technician and they reviewed it with their manager. Since my vehicle is outside of the manufacturer's warranty, this is not covered for repair. Acura is viewed as a luxury brand but seems to not be standing behind their vehicles. This is a known and recognized issue by Acura and leaving the repairs, costs, time, and energy of this event with the end user is not what I expected when I purchased a vehicle manufactured by Acura. The first time (approximate date) you visited the dealer for this concern. N/A. I was told that they would not cover this event and directed me to go through my insurance for repair. Never offered to inspect the vehicle or event. The last time (approximate date) you visited the dealer for this concern. See comment above How often does this issue happen within a time frame (e.g., once a month)? First event The name & title of the person(s) assisting you at the dealer. N/A. Was told that they would not cover this event and directed me to go through my insurance for repair. Never offered to inspect the vehicle or event. The reason/explanation provided by the dealer, as to what caused this issue. When I called, I explained the event, stated I had video evidence of no other factors, and brought up the TSB for this issue. What repairs/services have been completed (if any)? Zero What repairs/services have been suggested? Leith Acura advised me to go through my personal insurance INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The rear window spontaneously shattered. There were no warning signs. My car was at work, parked all day. When I got into my car and shut the door, the rear window shattered.
Back windshield spontaneously shattered while car was parked and not on. Glass is now everywhere. This is a safety issue!!!
Acura failed to remedy fuel pump safety recall. Reference Recalls: May 28 2020 20V314000 March 25 2021 21V215000 December 18 2023 23V858000
Spontaneous Shattering of 2019 Acura Back Windshield On June 3, 2023, while our 2019 RDX was parked with the back hatch open as we were packing to return home from a weekend away, we heard a loud noise. To our shock, we discovered the rear windshield had shattered, scattering thick black glass both inside and outside the vehicle. Fortunately, no one was near the car at the time, including our toddler and infant grandchildren, whom we transport in this vehicle twice a week. A quick search revealed that there have been reported defects and incidents of shattering windshields in 2019-2023 Acura RDX models. We were dismayed to learn that Honda has been aware of this issue since 2020 and has only notified its dealers in 2023. We understand that American Honda is currently facing legal action for not addressing this defect adequately. We were shocked and concerned that we had not been made aware of this issue, given the safety risks involved. We immediately contacted the dealership from which we purchased the car, seeking guidance on how to safely get the vehicle to them for repair. We assumed that Honda would take responsibility for this known defect. However, we were informed by two managers, that Honda is not taking responsibility for this issue. The thick black glass exploded with a loud and startling sound. The broken glass surrounded inside and outside of the car and continued to fall as we researched what to do. The danger was to my husband packing the car, to my toddler and infant grandchildren had this occurred any Tuesday or Thursday we transportation in this car, to us had it happened while driving as the sound was like a gunshot or crash, and other drivers had we reacted.
The contact owns a 2019 Acura RDX. The contact stated while driving at an undisclosed speed and coming to a stop, the brake pedal was depressed but failed to operate as intended. There was no warning light illuminated. The contact stated that the instrument panel failed to display properly which caused the battery to drain quickly. The vehicle was taken to the dealer for diagnostic testing however, the result was not disclosed. The contact stated that the unknown wiring was replaced. The vehicle was repaired but the failure persisted. The contact was concerned about the safety of the vehicle. The manufacturer was notified of the failure. The failure mileage was approximately 49,000.
While driving today around 30 MPH using cruise control the display suddenly changed from showing a vehicle icon on the HUD and dashboard display to a black box with a white line around it with the words in white "Cruise Mode" and disabled my cruise control operation while I was driving. This action almost resulted in a rear end collision with the vehicle in front of me as I was barely able to stop the vehicle before hitting the rear of the car in front of me. There was no warning no message that the function was being disabled. It just suddenly happened. I have contacted multiple dealers on this, contacted Acura Emergency services and Roadside Assistance. No one has ever heard of this happening and have no idea of the cause. Acura Client Relations is closed on the weekends and has no hotline on the weekend for reporting safety issues. I can't even get any constructive feedback as to if the car is currently safe to drive without using the cruise control. I have scheduled an appointment with Acura of Fremont Service on Monday at 2:30PM PDT. This may be a flawed vehicle update that was pushed onto the vehicle while driving as I have run in car diagnostics and everything that should be normal in green seems to be. In my opinion this should be a high priority as it can lead to collisions.
The contact owns a 2019 Acura RDX. The contact stated that while refueling the vehicle, there was an unknown abnormal noise detected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Tailgate window shattered spontaneously while parked in our driveway. There was no force or impact to the glass causing this condition. An insurance claim was filed, and the glass was replaced. However, due to the design of the tailgate, we were informed by Safelite, the glass repair company that many of the pieces of glass that fell into the body of the tailgate could not be removed without full removal of the tailgate which is not covered by insurance. The resulting condition is the sound of moving broken glass every time the tailgate opens and closes as well as the tailgate closing button located on the tailgate no longer working. Additionally, at times when closing the tailgate via remote, the tailgate does not fully close.
The contact owns a 2019 Acura RDX. The contact stated that while entering the vehicle through the driver's side door and then closing the door, the rear tailgate window shattered without impact. The vehicle was taken to the dealer. The vehicle was repaired. The contact stated that there was glass in the trunk of the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Defective rear defroster causes rear tailgate to shatter spontaneously leaving glass inside the tailgate.
My rear back windshield shattered while the car was parked for no reason. The Acura rep told me that the back windshields that we installed with faulty and had sent out a bulletin but I never received this bulletin. Acura is trying to not pay for the back windshield and trying my make me go through my insurance to get it fixed. This happened on 4/7/2024.
The rear window keeps imploding. This has happen 2x to my 2019 Acura RDX within the last 3 months and is a COMMON issue that Acura has not owned up to and will not rectify. If this happens while driving or with children/people in the back seat it could cause severe injury or death. Also Small pieces of glass get into the gate and there's no way to get it out.
My 2019 Acura was involved in a front end collision which resulted in the car being deemed a total loss. Not one of the airbags deployed at any point during the collision, despite hitting head on. The collision resulted in me having severe neck and shoulder pain and stiffness as well as my foot and arm. There was no warning indicators on the dash prior to the collision. The car did however contact emergency services and was able to give the coordinates of the crash. I have searched for recalls on the 2019 Acura and none of which identify the airbags being faulty.
The rear window on our 2019 Acura RDX suddenly shattered as the vehicle was parked in our driveway. When my wife sat in the drivers seat after starting the vehicle she heard a loud pop and the entire rear window had shattered. The vehicle was not moving, and nothing had struck the widow, it shattered on its own.
The contact owns a 2019 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
I got in my car and shut the drivers door and my rear windshield shattered. No external impact. No prior issues or defects.
The contact owns a 2019 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Tailgate window shattered
The rear windshield glass was shattered with no external impact. The car was parked at the time of incident.
Rear window randomly shattered
I received the notification from Honda via Acura Link regarding my 2019 RDX Fuel Pump Manufacture Safety Recall on 12/18/2023. For additional references, a complaint was filed with Honda (Complaint No. 14397579). I have made several attempts with Acura Dealerships (McGrath Acura Morton Grove & McGrath Acura of Downtown Chicago) to have the fuel pump replaced. Each time I was advised that unless I am experiencing problems, they can not service my vehicle as the do not have the parts available. They did not even inspect my vehicle to assure me that my vehicle is safe to drive. Per NHTSA website it states "if the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury". But what about more severe damages for me, my passengers or others? What about additional out of pocket expenses for repairs/services that could occur because my vehicle was refused service? Now, when driving, I have anxiety every time I drive my vehicle when it stalls. I WANT MY CAR SERVICED & MY FUEL PUMP REPLACED ASAP!! National Highway Traffic Safety Administration (NHTSA), American Honda Motor Company, Inc. (Honda) and McGrath Acura Morton Grove & McGrath Acura of Downtown Chicago are hereby on notice that my RDX was not inspected. I was refused service and the recall has not been properly addressed even though NHTSA issued a recall to replace a defective fuel pump.
My 2019 Acura RDX was parked at Sam's Club for less than hour. After I put items in the car I closed the driver's side door and the rear windshield shattered. I had to file a claim for the repair work and was notified by the technician that pieces of glass could not be removed out of the liftgate which will further depreciate the value of the vehicle.
My back windshield just shattered out of no where as I was getting in my parked car
Rear lift gate window shattered spontaneously with no warning signs. Have photos. Glass breakage to be repaired. If shatter occurs during vehicle operation, the driver can be startled causing an accident. Also, shatter simulates gun shot sound, which can also startle driver into an accident. Recurring issue on this model based on Google search comments. Post-repair claims state that residual glass remains in the lift gate panel, which can only be removed by manufacturer’s service department for a fee. As the window is the same part number, issue will repeat perpetually.
I parked my car at my work parking lot and when i left the parking lot, my rear windshield window suddenly shatter.
Rear windshield spontaneously shattered while parked. This happened a second time while waiting at a stop light. First incident December 2021, second incident December 2023. Both times had Safelight replace the glass.
My rear window exploded while my car was parked in the target parking lot, I had them run cameras to see if it was someone who broke my back window but it showed no one near my car during the explosion… while researching online I noticed that there was a lot of complaint about a default in the rear defroster and that was what might have caused the explosion…
My rear window has shattered twice in 1 year 11/22 &12/23.. @ no fault of my own..both times I get in car close door & window just shatters, I had kids in truck bck seat, Acura should take accountability for this issue something to do wt rear defroster, but when will it happened again it’s dangerous, & they will not recall those bck windows
After leaving work at 5pm on 1/22/24, I entered my car which had been parked since 8am. After I entered the vehicle and closed the driver's side door, the Rear Window shattered. A large whole presented and left shards of glass in the rear cargo area of the vehicle. Thankfully, the car was parked otherwise someone could have been injured if traveling on the roadway. There were no warning lights, the car was not moving, etc. I droved the vehicle approximately a half mile to the Acura dealership and I was told they could not help me, that this is a known issue to Acura and is caused by a faulty rear-window defroster. I was informed that I was the second car that same day to show up with a shattered rear window. The service technician advised me take my car to a repair shop and to contact Acura about this known issue. I notified Acura of the issue and they have been playing cat/mouse to take responsibility and to reimburse me for the repair work. I have photo's of the shattered window which I can provide. I had the rear-window replaced at my own expense.
The rear windshield spontaneously cracked/shattered while the car was parked. Had to drive home with a broken windshield and it continued to crack. No warnings or indications that this would happen.
Rear back glass shattering while vehicle was parked in driveway and not running. No one in vehicle. This is the second time the back windshield has shattered on the vehicle. No other incidents to the vehicle.
Rear windshield spontaneously shattered. Opened and closed passanger door after being parked overnight. After closing the door, I heard what I thought was some ice dropping behind the vehicle. It turns out the rear glass shattered. There was a hole in the center, and multiple cracks on both edges, with the entire glass shattered like a mosiac. Currently awaiting on a replacement (+1 week for a Safelite replacement). After researching I see there is a class action lawsuit, and that replacement components are potentially identical, meaning this could happen again while driving or parked. The dealership pointed me toward insurance, which has a glass hotline to schedule replacement after deductable. There was no evidence of an impact inside or around the vehicle, and there were no formal investigations by police or insurance. There were no warning lamps or other symptoms of an issue.
Rear window shattered by itself, no object hit the window.
Rear window spontaneously shattered on 1/25/23 as the car was parked in a parking lot. Had the rear windshield replaced already. Safety was at risk due to it being able to happen at any point. Glass may fly inwards towards driver/passengers. Currently, there is a service bulletin printed on May 20, 2023 from Acura on Read windshields shattering. A police report has been made. No warning lamps at all.
Rear windshield shattered without impact while vehicle was off.
The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the rear windshield fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 24,000.
Rear glass shattered for no reason. I just close and drive door and the rear glass shattered.
The rear glass has shattered when the driver door was closed. Has happened twice. February 11, 2023 and January 21, 2024
Suddenly back glass shattered by its own . Just in cold weather . While kid was in back seat .. no reason it happened by its own no gurantee if we replace it won’t happen again . I saw others also complaining same on Acura RDX 2019 same model
The "airbag is turned off" warning light for the front passenger seat is lit (on) while an adult is sitting in the front passenger with the seat belt latched. THIS HAS HAPPENED NUMEROUS TIMES SINCE I PURCHASED THIS VEHICLE.. I have reported this to the Acura dealer where I purchased the vehicle and they said since they are unable to repeat the issue they can't do anything about it. In addition, when this issue is occurring the warning light on the dash and the audible bell regarding the seat belt being unlatched while the vehicle is in motion does not come on.
After my shift at work. I got in my 2019 ACURA RDX and closed the door. Right when the door closed the rear tailgate glass shattered. Leaving a big hole in the glass on my drive home. While it kept breaking into thousands of smaller pieces while driving home. Mind you I live in Chicago and the temperature was 20 degrees Fahrenheit outside. Called my insurance company to file a claim. Had the rear glass replaced by Safelite after a week and half. But the tiny pieces that broke off fell inside the tailgate and now when I raise the tailgate/hit a bump/ turn the vehicle I hear the pieces of glass that fell inside the tailgate moving around. I was told there was no way to remove this.
The rear glass has shattered twice for no reason
Told by dealer that the passenger seat frame assembly has a defect but they will not repair it unless I pay approx $1500
Spontaneous entire rear window shattering while parked under normal outdoor weather conditions. No impact of any type.
Upon entering parked vehicle and closing doors, the rear windshield spontaneously shattered leaving a large gaping hole.
When I got into my car and closed the front door the back windshield completely shattered. My car was parked and was not on yet. The glass from the back windshield had not been hit by anything external (there was nothing in the car that had come from the outside and there are cameras in the parking lot where I was which confirmed nothing had damaged it). If the back windshield's glass had shattered while I was driving the shock would have posed a severe safety concern for me and for others on the road. Additionally, if the back windshield glass had shattered as I was opening up the back door I could have gotten injured. The car was taken to have the back windshield glass replaced. When the car was serviced and ready to pick up I was informed that glass remains in the tailgate and can not be removed without the entire rear of the car being removed, cleaned and then replaced. Honda, Acura, the glass company and my insurance will all not fix this problem. Spontaneously shattering glass is a known problem with Honda Acuras and I have since learned there is a class action lawsuit about this problem. Honda Acura denies this claim. This car is a newly purchased vehicle.
Car parked in driveway and shut off. Rear window spontaneously exploded and shattered. 3rd time this has happened in 3 years.
My tailgate window has exploded twice in 13 months, get in my vehicle shut the door and bck window shattered, it’s dangerous & Acura or Honda does not want to tk accountability for this dangerous issue.. thankful I was parked when it happened both times this time had to wait 4 days wt my truck on the street without window & needed a loaner now there is a updated part number for the glass
The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the rear windshield shattered without impact. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Service Bulletin: 22-014. The manufacturer was notified of the failure but did not assist. The failure mileage was 35,000.
The back glass shattered without anything hitting it or any visible cracks prior to incident. The lift gate was opened via the automatic function and then closed with the automatic function. The trunk was empty and nothing was touching the glass. While closing the glass shattered and spidered the entire back glass. The temperature was about 45 F. The problem appears to be consistent in the 2019 to 2023 models according to Acura forums.
I’ve had this happen 4 times now with my 2019 RDX. The latest Is on 12/10/23. Low speed braking and the tac revels to over 5000. Vehicle lurches forward with both feet on the brake peddle nearly hit a car broadside that was moving perpendicular to me., Three times under warranty to the dealer who could find anything. They even had the factory rep , in who after keeping the car for 5 days replaced an abs sensor. Now that the warranty is up they want 120.00 an hour to diagnose the problem that they couldn’t before .. But this is a dangerous vehicle that.I’m scared to drive. After reviewing several forums this appears to be a know problem Acura won’t address.
Transmission intermittently gets stuck in a gear while driving and will not shift until car is powered off and on again. Brake system, LKA, power steering, vehicle stability/traction control, hill assist, cruise control, collision mitigation, and road departure mitigation intermittently stop working and error. Infotainment and audio intermittently error or get stuck on after powering off vehicle. Trunk randomly opens when no one is in range of the vehicle. Horn randomly sounds for approximately 30 seconds on hot days after vehicle is stopped. Engine cylinder heads, transmission, and horns have been replaced without resolution. MOST bus system has been replaced twice without resolution. All issues have been recorded on video and documented with the local Acura dealer and Acura Client Relations, but neither has been willing to help reach a resolution.
I have owned my RDX for four years and have 60,000 miles on the car. I was driving on a two lane road when a car was coming from the opposite side into my lane. I hit the horn and nothing. I repeatedly hit the horn and no sound came out. I was almost killed because I could not warn the other driver. I have probably used my horn a few dozen times since I have owned this car. This is a known problem and there is a service bulletin. My horn was replaced as it was defective. There was no warning. This could be a life and death issue and should be recalled by Acura.
THE BUCKLE STOPPED LATCHING ON THE DRIVER’S SIDE SEATBELT IN SEPTEMBER 2023. IT WOULD NOT ‘CATCH.’ I WAS NOT ABLE TO USE THE SEATBELT AS IT WOULD NOT LATCH. I TOOK IT TO MY ACURA DEALER WHO REPLACED THE DEFECTIVE BUCKLE. I WAS AT RISK AS I WAS DRIVING WITHOUT A SEATBELT UNTIL MY APPOINTMENT. THERE WERE NO WARNINGS. TODAY I DISCOVERED THAT THERE IS AN ACTIVE RECALL 23V158000 DESCRIBING THIS SAME ISSUE FOR BOTH DRIVER’S SIDE AND PASSENGER SIDE SEATBELT BUCKLES. MY CAR, IDENTIFIED BY ITS VIN, IS NOT LISTED FOR THE RECALL.HOWEVER, THE BUCKLE ISSUE AS DESCRIBED IN THE RECALL IS IDENTICAL. I BELIEVE MY PASSENGER SIDE BUCKLE SHOULD ALSO BE REPLACED AND I SHOULD BE REIMBURSED FOR THE COST OF MY REPAIR TO THE DRIVER’S SIDE BUCKLE. MY VIN SHOULD BE INCLUDED IN THE SAFETY RECALL. I HAVE CALLED THE DEALER WHO VERIFIED THAT MY VIN WAS NOT INCLUDED, ALTHOUGH MY PROBLEM WAS IDENTICAL TO THE RECALL DESCRIPTION. 2023-03-2023 23V158000
The rear glass spontaneous exploded. The vehicle was parked in my driveway. It
I was driving on the highway and it was raining. I tried to pass another car so I started to accelerate. But during my attempt to accelerate, my 2019 Acura RDX would not respond to throttle response. So I slowly started to loose speed the car. The engine warning light started to flash and the car came to a stop on a dangerous road construction area with no medians. I had to turn on my hazards and wait ON THE ROAD at night. I quickly turned off the engine and tried to turn the engine on again. When I turned the engine on it no error codes were shown and the check engine light was gone. I started to drive again and was able to get to a service road. After a while I decided to try to keep driving so I could get home and when I was merging into the highway, it happened again. The same situation, I was accelerating when my engine decided to stop accelerating and flash the check engine light (it didn’t stall but it wouldn’t respond to throttle response). I stopped on the side of the road and turned the engine off before turning it on again. Again the check engine light was not on, and the car acted like nothing happened. It seems like accelerating to higher speed in the rain is a huge safety issue…
I purchased this Acura RDX model in 2019 and exported it to Europe, Moldova. Last Saturday when I just started moving my car accidentally got stall and repair service reported the fuel pump crash. I've start researching and learned that fuel pump issue is recognized by Acura and they do a change for this part. As I live in the Republic of Moldova is there a chance to receive this part? I can send you back the defective part as well. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Acura RDX. The contact stated while driving approximately 35-40 MPH, the vehicle failed to exceed 40 MPH upon depressing the accelerator pedal. There was no warning light illuminated. The contact veered to the side of the road, where she turned off and restarted the vehicle, and the vehicle operated as needed; however, the failure recurred several times while driving. The contact stated that she veered to the side of the road, turned off and restarted the vehicle on each occasion, and the vehicle operated as needed. The contact stated that the failure had been occurring intermittently. The vehicle was taken to the dealer several times, but the dealer could not duplicate the failure. The contact stated that she had recorded the failure on video, which was sent to the manufacturer; however, the manufacturer provided no assistance and referred the contact to the dealer. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 55,000.
My rear glass shattered and the broken glass went into the tailgate. Due to its design flaw, it's impossible to completely remove the shattered glass from the tailgate. This is a safety hazard as broken glass can fall out from the small holes on the tail gate. This is a known problem in our model, and the design flaw has been confirmed by an auto glass repair professional.
The contact owns a 2019 Acura RDX. The contact stated that the rear windshield suddenly shattered after the contact entered the parked vehicle. There was no impact to cause the rear windshield to shatter. Additionally, the vehicle had not been turned on at the time of the failure. The vehicle was taken to the dealer who replaced the windshield. The failure reoccurred. The vehicle was not repaired a second time. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000.
The contact owns a 2019 Acura RDX. The contact stated while reversing out of a parking spot at approximately 3 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact stated that several attempts were made to restart the vehicle however, eventually the vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle and retrieved DTC codes: P0087 and U047168ECM. The mechanic related the failure to NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The mechanic referred the contact to a dealer for assistance. The contact had the vehicle towed a local dealer. The dealer was unable to retrieve the fault codes. The technician was unable to start the vehicle. The vehicle was not repaired. The contact stated that the failure had occurred twice. The manufacturer had not been informed of the failure. The failure mileage was approximately 43,000.
My car has been shaking on acceleration but no engine light or any warning popped up. When I called an Acura dealership, they said they would have trouble diagnosing the problem without a light on. A few days later, while accelerating on the highway, my car started shaking violently and lost power. The engine light started flashing. I could have gotten into an accident because I could no longer accelerate on the highway. I had to slowly pull off to a safe stop. This could have been a dangerous and life-threatening situation. Someone could have crashed into me behind me and I could not quickly get into a safe area. I brought it to an Acura dealership and they could not find anything. The engine light had turned off. Though, when I took the car again, the car was still shaking on acceleration. I was afraid to drive at normal speeds since it is extremely safe. I took it to another personal mechanic and he was able to reproduce the problem. He saw there is a service bulletin out for just this problem. The possible cause is “humid air within the intake tract May condense and accumulate excessive moisture during steady driving.” I would have to replace the intercooler system and get the PGM-Fl software updated. This is a safety issue, and Acura has not released any recalls on this. The dealerships are also saying it will not be covered by warranty for me.
The contact owns a 2019 Acura RDX. The contact stated that while operating the vehicle, the passenger’s side air bag off light remained illuminated with a passenger seated in the seat. After restarting the vehicle, the failure would be self-corrected. The vehicle was taken to the local dealer who replaced the passenger’s side air bag sensor, but the failure reoccurred. The manufacturer was notified of the failure. The contact was concerned that in a crash the passenger’s side air bag would not deploy as needed. The failure mileage was 8,000.
The contact owns a 2019 Acura RDX. The contact stated that while driving approximately 65 MPH, the check engine warning light suddenly illuminated, and the vehicle lost motive power and started to decelerate. After pulling off the roadway and restarting the vehicle, the failure was self-corrected, and the vehicle operated as designed. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 57,000.
When I was approaching my vehicle from the rear, I noticed my back window had chunks of glass missing and it appeared cracked. As I got closer, I noticed the entire back window was shattered. Pieces of glass were on the ground, meaning this occurred here, at the store. I would have noticed this earlier when leaving work because I approach my vehicle from the rear and the window was fine. Even looking through the rear window while driving it was clear. I went back into the store I was at and asked the store management to review the cameras to see if a person did this. I contacted the police. Management of the store stated no one approached my vehicle. They did see “a weird occurrence of the glass just shatter, no one was near the vehicle”. The police showed up, reviewed video and said there was nothing they could do because no crime was committed. I contacted my insurance to have it repaired. I had to drive the vehicle home and then to Safelite to have it repaired, all while my rear view vision was obstructed by having shattered glass. The way the glass shattered, pieces could have struck a person walking by. If I were in the vehicle or had people in the backseat, they would have been struck with glass. Glass was scattered all throughout the back of the vehicle. I believe the tint I had on the window kept it from completely falling into the trunk. If this would have happened while being driven, it could have caused an accident. Safelite replaced the window, but was unable to remove the glass that had fallen into the tailgate. I now hear glass moving around when I drive and also when I lift and lower my tailgate. This is going to depreciate the vehicle value and also prevent me from selling the vehicle. I have also noticed while doing research, many other owners of RDX are having the same issue, yet no Recall. Acura has not considered this to be a problem.
The rear windshield shattered while closing the driver door, glass pieces could fall into passenger on the back seat, Acura posted a Service Bulletin (22-014) on 10/28/2022. The vehicle hasn’t been inspected by the manufacturer. There wasn’t any service lights, it just randomly happened while closing the driver door, something to point out I did used the rear windshield defroster in the morning.
Car engine turned on and suddenly shut off as I was pulling onto a highway from a store driveway. As it was sudden and unexpected, as well as the first occurrence, this is highly dangerous to driver and passengers in the car.Problem confirmed by AAA auto repair shop, confirming it was due to a fuel pump failure . This car year, make and model is on recall for this exact item but my car is not on the list, despite the recent event. Dealer refusing to pay for replacement stating it’s not on the recall list. Insurance will be contacted shortly.
The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the rear tailgate glass shattered when the front driver’s side door was opened. The cause of the failure was not yet determined. The contact stated that no object had struck the window to cause the failure to occur. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 33,876.
On 02/25/2023 our car abruptly stalled on us while driving without any warning in a remote area out of state over 3 hours away from our residence at night with temperatures below freezing with a minor in the car. We were lucky it happened on a back road and not on highway with hi velocity just an hour earlier because this would have killed us. The car came to a complete stall in the middle of the road, the red battery sign came on and the car would not start. We had a very poor cell phone reception, it took us over 3 hours to get a tow track, by the time the truck arrived we were shivering from cold. The car is impossible to put in neutral while in full stall that makes removing car from the road and towing near impossible. The car got towed to the nearest Acura repair center in PA. We were left with no car with a minor in the middle of the night in the cold out of state with very limited financial resources. As of now the car is still at the repair shop in PA, we are back in Maryland without any vehicle. The repair shop told us that there is no fuel pressure and it is likely fuel pump failure, that has already been reported and recalled on other Acura RDX 2019, but for some reason is not associated with our VIN. This is a major safety concern with a faulty part on a 4 years old car that could have potentially killed us and now is putting unimaginable financial, logistical and emotional hardship on us being left without a vehicle out of state and absolutely no timeline on when this very costly repair will be done due to unavailability of the part. Please issue a recall on this VIN ASAP before somebody will get hurt. It seems to be problem with many Acura RDX 2019 cars and is calling for much larger recalls then previously issued NHTSA recalls: 21V-215 FAM 2019-20 RDX Fuel Pump Motor Safety Recall Expansion and 20V-314 S7D2019 /RDX Fuel Pump Motor Safety Recall. This same exact fuel pump failure is reported all over the internet in forums and RDX 2019 reviews.
The contact owns a 2019 Acura RDX. The contact stated that while his vehicle was parked inside his garage, the rear tailgate window shattered. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was 47,936. The consumer stated car was parked in the driveway under he surveillance camera.
Rear window randomly shattered. Nothing hit the window and it simply shattered.
Woke up on 2/11/2023 and my whole rear window was shattered into a million pieces. No signs of anything thrown at or hitting it. Filed insurance claim to replace window but still have glass stuck in between frame and plastic because they can not remove plastics. They are welded to the body of vehicle. No warning signs or alerts. Luckily I was parked in my driveway and not driving when this occured. Had I been driving I probably would have caused an accident.
Once again, 3 weeks after the first time it happened, my 2019 ACURA RDX lost ALL power and I had to drift to the side of the road. This occurred on the Baldwin Beach Express and luckily there is not a lot of traffic this time of year so I could get on the shoulder. Car would not restart, all lights around the speedometer had come on. I had to have it towed to the Acura dealership in Mobile where it was towed the first time when this happened. At that time the told me they could not duplicate the problem. Three weeks later it has happened again . The tow truck driver tried to start the car and said " you're not getting any fuel" and asked if the fuel pump had been checked. Supposedly it has been replaced when it was first recalled. Could it be another faulty fuel pump? My question....how dangerous would this be if this happened in the I-10 Mobile tunnel?????? The first time it happened I tried to call Acura but the complaint department is not open on Sundays. This time it happened on a Friday and I was able to file my complaint. Will I get a response to this event now that it has happened a second time?
I was driving on the interstate at 75 miles per hour. The back window literally exploded. There was a very loud boom. Upon pulling over, I discovered that the window had shattered. Part of the glass fell down inside the car. We were not going under an overpass and did not hit anything that would have caused the glass to suddenly shatter. Acura has issued a Technical Service Bulletin (TSB) but not a recall. Since the car was out of warranty, the repair is not covered. The internet is full of posts about unexplained glass shattering on 2019 Acura's. This is a safety issue.
On January 16, 2023, at approximately 5:00 PM, I returned to my vehicle, a 2019 Acura RDX in a secured parking lot after work, got into the driver’s seat, closed the door, turned on the vehicle, and my rear windshield spontaneously shattered without any signs whatsoever of external impact. The entire rear windshield shattered from end to end without explanation. Upon further researching this issue, it appears to be a common problem with several model years of the Acura RDX. I reported this incident to Acura, corporate customer relations, who declined to offer any assistance for the problem, despite there being a technical service bulletin issued for this problem for all 2019 Acura RDX VINs. I was fortunate that this did not occur while my vehicle was in motion, however, the problem poses a serious safety issue that Acura refuses to do anything about. I’m not sure why they would issue a TSB yet decline to authorize a repair or replacement of the windshield. This is a common problem that is known to Acura and poses a safety issue to the motoring public.
The rear windshield spontaneously shattered when I got in and closed the door. Temp was better 30-40F. I have seen so many complaints online about similar issue.
While driving on interstate 65 headed towards Mobile, Al. My 2019 Acura RDX lost ALL power. Every light surrounding the speedometer was lighted. No power, nothing.. was able to coast from the right hand lane to the shoulder of the interstate. . No power steering and I was moving slower and slower because I was on a hill. Frightening to say the least. If I had been in the left hand lane I’m not sure I could have made it to the shoulder. And if a truck had been behind me an unable to change lanes I would have been smashed. Car towed to dealership.
On November 26, 2022 RDX rear glass shattered while parked. This was reported to ACURA to find out if this is a known defect. Acura replied that they don’t have a recall on this problem. Coincidentally, few days after glass was replaced (insurance) the remote start failed due to “open trunk, doors or hood”. Acura dealer replace defective trunk switch. On a few other occasion the infotainment screen will go blank and then turned ON and stay ON while vehicle is off. Battery died several times while this happened. Last occasion was Jan 15, 2023. Again, Acura was called and didn’t have a recall/repair solution. Battery was disconnected and screen resumed operation!
Rear windshield shattered. No explanation. I had no tree branches near or on by my car. Car was parked in my driveway. I called Acura corporate and at this time no recall.
Rear glass window shattered out of nowhere. Thankfully the car was parked when it happened. It’s bound to happen on these cars and when reported to Acura they did nothing. My car was parked in front of my house all night with a camera recording it and there was nothing else that could’ve happened to it. Also, when inspected, you can tell the glass was not impacted in anyway. It shattered from the inside out. There was no warning lights or anything prior to the incident. On a side note, I believe this problem is covered under warranty in Canada but not in the US, which means Acura knows about the problem but isn’t doing anything about it here.
The contact owns a 2019 Acura RDX. The contact stated that after she exited the vehicle, her husband closed the front passenger’s side door, and she heard a crack. The contact stated that the rear window had shattered. The dealer was notified of the failure and the contact was informed that the glass could be ordered; however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the warranty had expired. The failure mileage was approximately 40,000.
2019 Acura RDX Advance - Upon entering driver side and closing driver door, rear hatch glass shattered. Vehicle was stationary in my closed garage in Upstate NY after being parked overnight and was then remote started to warm up. Approx. overnight temps were in the teens. There was no evidence of any prior damage to the glass. Damage to the window is more in the lower center above the rear wiper mount.
Rear windshield shattered as driver shut the driver door after entering the car. There was no sign of anything hitting the glass. There was an Acura TSB for this exact problem but my dealer refuse to acknowledge.
uneven tire wear, cupping/feathering, diagnosed by dealer in June 2022, tires rotated to reduce noise, did not help, thumping getting worse, tire size p 235 / 55 R 19, uneven wear makes it dangerous to drive affecting both me and my passengers, no warning lights just noticeable road noise
The rear (trunk) window of my 2019 Acura SUV shattered upon entrance into the vehicle after I closed my driver side door. The vehicle was parked at my place of employment and when I approached the vehicle, the vehicle looked fine, and window was intact. In addition, there prior to the incident, there is no visible crack on the window or indication of attempted theft. There were no lights warning issues. The vehicle has always been serviced by the dealership and never was I informed of any issues with the rear window. This is a safety issue as the window could have shattered while I was driving the vehicle and the sudden shattered cause have harm passengers in the back seat. I was fortunate that I was not driving which may have caused an accident not knowing what could have occurred on the road especially on a freeway.
On July 24, 2022, while driving from Champaign-Urbana, Illinois back to our home in Lisle, IL, in a heavy rainstorm, our RDX suddenly started flashing the engine light and lost power on Interstate 57. We were fortunate to be able to maneuver it to the side of the road, and off the nearby ramp at Bradley, IL. We ‘googled’ the circumstances on our iphone, to learn that this is considered a serious, potentially life-threatening situation, and that Acura recommended immediate Service Bulletin 20-053, dated May 25, 2021, states the symptom as “The MIL is flashing with loss of power.” It indicates “Corrective Action” for the RDX as “Update the PGM-FI and replace the intercooler, the intercooler outlet pipe assembly and the intercooler outlet hose.” Affected vehicles include “ALL” 2019-2020 RDX models.” Despite the Service Bulletin that was issued, many RDX owners, noted the same response from their local Acura dealer. They note that the dealers “played dumb,” claim they could not locate a Service Code, nor “replicate the conditions and response” in the shop…. precisely my experience! In fact, the Service Receipt, indicates the car was driven less than one mile, hardly sufficient to replicate conditions. Acura Client Relations has refused to assist. I contacted the CEO Jon Ikeda but his office has not responded. I fear driving the car in wet conditions.
On 9/22/22 travelling on I-290 near Boylston, MA I was passing a large tractor trailer in the far left lane going up a hill. It was and had been raining very hard for at least the previous hour. When I stepped on the accelerator to increase speed, the car suddenly decelerated to about 20 mph and the check engine light began flashing. I was able cross all three lanes in very heavy traffic to the shoulder. I then slowly made my way off the interstate to a gas station right beyond the exit. My passengers and I were very concerned about the suddenness and the abrupt reduction in speed on an extremely busy roadway. A call to the nearest Acura dealer service department confirmed he had seen nearly the same symptoms the prior week under similar road conditions and the same model car as mine. He found no codes on the other car. I also notified Acura customer service who confirmed the existence of a Service Bulletin on precisely this issue (flashing light with loss of power).
Transmission was stuck in 1st gear. This situation happened to me while stopped at red light with auto idle stop engaged, when it restarted at green light, transmission got stuck in 1st gear, I drove for about 1/4 mile and still the vehicle would not shift gears. I pulled over safely to the curb, shut down the car, waited 10 seconds and restarted, vehicle drove normally back home I had it all recorded on my dash cam and took the car to the dealer, showed the video and there were ZERO findings, nothing was recorded on the car error logs according to the dealer.
The contact owns a 2019 Acura RDX. The contact stated that upon entering the vehicle, he closed the front driver’s side door and the rear window glass exploded. No warning light was illuminated. The vehicle was taken to an independent mechanic where the failure could not be duplicated. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The manufacturer suggested that the vehicle be taken to the dealer to be diagnosed. The failure mileage was approximately 50,000.
The contact owns a 2019 Acura RDX. The contact stated that while at a stop light, the vehicle stalled. The vehicle failed to move or shift into neutral(N). The vehicle was towed to the local dealer where it was diagnosed that the fuel pump motor needed to be replaced. The vehicle was repaired. The manufacturer was notified but no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The failure mileage was approximately 40,000.
Brake hold disengages and the car starts to move forward often. The manual states it should stay engaged for 10 minutes. Car pulls away at stop lights and towards pedestrians and bikers while brake hold is engaged. https://acurazine.com/forums/3g-rdx-problems-fixes-458/brake-hold-issue-977762/
on 2/3/22, after only 12 hours of owning the vehicle, I merged onto 287 South and upon speeding up and merging into the center lane, I lost all acceleration and my dash lit up like a Christmas Tree. An 18 wheeler was coming behind me in the middle lane at 65 mph while my car slowed down to 25 mph. I was thankfully able to get over to the side of the road without being hurt or even killed. Upon bringing it into the dealer, the codes showed that it was a bad engine coil and spark plug. This was repaired under warranty. Fast forward to 5/16/22, I exited the highway, came to a complete stop at a red light. Upon the light turning green, I went to accelerate and limp mode activated again. I have video of the incident and dealership is unable to find any issues with the vehicle. Both times it was either raining or had just stopped. I have asked that the Intercooler be replaced as part of Bulletin 20-053 however the dealership states my vehicle is not part of this bulletin although it lists the model and year. This is a serious problem that requires a recall. I hope Acura is not waiting for someone to get hurt before they take action!
The brake pedal in my car was soft. pressed it and did not stop the car until its almost to the floor. Called acura and they told me there was a tsb as other have had this problem Honda TSB 19-022. the car needed to be reprogramed and fixed the issue. they charged 87.78 for the reprograming. i filled a complaint with honda to get reimbursed case number 12954925. This is a saftey issue and should become a recall before it kills people with the brakes not responding. the rep at honda said thats its a maintenance issue.
Was driving on the interstate with slight rain and trying to accelerate but then the check engine light started flashing and the car would not accelerate. Speed on the interstate is 70mph, but the car immediately dropped down to 35mph. Traffic behind me had to slow down to avoid an accident as I had to move the car to the side of the road. Restarted the car and the check engine light disappeared.
Rear glass shattered right after I got into my car and closed my door, 100% sure I’m not the only one having this issue. Acura RDX 2019
While I was reversing my car on my driveway, I heard the loud pop sound and back window was shattered. My car did not hit any thing. It just happened without any impact. I have been told that this is an ongoing problem with this vehicle and manufacturer has back order for the windows and no time frame when it can be replaced. This is very bad as I will not be able to drive the car until the back windows is replaced. There is a huge safety issue as it happens without any impact.
Rear lift gate window shattered while parked. Nothing came into contact with the vehicle or the glass before it shattered. Reached out to insurance company and was referred to Safelite. Safelite inspected the glass and crash wrapped the window. Other 2019-2021 RDX’s are experiencing the same issue hence the glass to fix it, is backordered. If I had been driving the vehicle it would have been a safety hazard. There were no warning lights or indications that the window was going to shatter.
While my vehicle was parked, indoors, my rear window shattered without any signs of impact marks that suggest damage. It happened when I closed the driver's door.
I happened to be driving and out the nowhere my rear back trunk window shattered, mind that this is the second time this happens one last year my truck was sitting in the garage and I close my door and just hear a loud bang and my back glass shattered.
For some unknown reason while car was in garage the rear window blew out. I have been told that this is an ongoing problem with this vehicle and manufacturer has no replacement windows available and no time frame when it can be replaced. According to glass replacement company my insurance contacted to replace our window there are hundreds of blown out windows of same vehicle also waiting on replacement glass. I think Acura should put out recall on item. Thank God our vehicle was parked and being driven at the time of occurrence. Any and all help with this matter would be greatly appreciated. I also reached out to Acura and awaiting response since now I have to probably pay months of payments and have no car to drive. Thank you again [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I would like to filed a safety issue dues shatter rear window on my 2019 Acura RDX. Around 1:47 pm on 2/2/2022 I got in my car and start it up and I hear a pop I look back to see what was going on then noticed my rear window was shatter I then got out off the car to inspect what was going on I didn’t not see any Visual impact and item that could damage or shatter my rear window. The temperature at that time was mid 51 degrees and the rear defrost was not active. I have recording and pictures to proved as evidence if need. I believe my car is not the only one with this happening there lots in this particular make and model are having the same issue. This happened at my work parking lot C19 at Boeing Algona Washington
The rear window shattered car was just sitting there.
The rear windshield shattered unexpectedly while the car was parked. Seem that others might be having the same issues.
The rear hatch window unexpectedly blows out and shattered glass, without warning. No impact involved.
Back Glass just randomly shattered after car was started. Car was stationary and not moving. Others have shown similar things happening.
Common problem with this generation RDX. My back glass shattered once I turned on the rear defroster. Now I have glass in my rear tailgate as well. This problem is being fixed under warranty in Canada but not in the US. Acura/ Honda are aware of this defect and still not doing anything to fix it.
My rear windshield popped while my car was parked in my workplace without hitting any thing on it . i read on line lots of owner for Acura had a same problem .
Driving on highway when sunroof exploded
Car went into “limp mode” in a raining day while accelerating - suddenly loses power while check engine light blinks. Nearly hit by following cars on the highway trying to pass other cars. Luckily was able to pull over to the emergency lane. Turned off the engine and turned it back on, the problem went away. A service bulletin related to this well known issue already exists - 20-053. Please act before any serious accident or death happens.
I was driving for approx. 3 hours on the interstate and exited to return home. After stopping at the red light my car would not excel. The rpm where moving up to 4 plus but the car wouldn’t go over 20 miles an hour when pressing the excelerator. No warning lights came on but I pulled over and turned the car off trying to decide what to do. I couldn’t get back on the road driving 20 miles an hour because it wouldn’t be safe. I decided to restarted the car then I drove 2 miles home without incident. I will take the car to the dealer after the holidays because I’m scared to drive it. I bought the car with 25,000 miles and it now has 32,000 miles on it.
The fuel pump was replaced in July 2020 due to a safety recall. That new pump failed on October 2021. No fuel pump fails so quickly unless the pump has same situation. Dealer replaced pump but charged me for part and labor of their own bad job form July 2020. I was lucky that it failed while I was moving at a slow speed in a safe place
12/20/21 Clear, 41 degree day, I got in my Acura RDX, closed the door and heard a very loud pop( I thought I had been shot at it was so loud). When I looked out my review window, I noticed the hole in the back windshield. The car was not on. I just closed the door. The whole back hatch windshield was shattered.
2019 RDX with 20k miles. Was accelerating to go over a rise from low speed to passing speed and power cut out and had to pull to shoulder. Was slightly raining when occurred and 44 degrees out. Check engine light came on. Had to stop vehicle on side of road as power was lost. If wasn’t 0600 in the morn and during busier hours it could’ve caused an accident since I was accelerating to merge. Dealer couldn’t find any codes since vehicle goes into essentially protection mode from just accelerating. Going from 15-55mph. Told me to bring it in again if it happens. I may be injured the next time it happens. Is extremely unsafe where all power is cut when you need it the most. Had vehicle for 1000 miles and has happened once already. Very scary feeling.
Our panoramic sunroof spontaneously exploded while driving down the road. The explosion caused us to swerve the car and could have potentially caused a crash. If the sunroof shield had been open, glass would have fallen all over the driver and passengers in the car. We immediatly drove to the dealer and were told that something probably hit the sunroof and caused the damage. After advising them nothing hit the roof they said we would have to cover the repair costs. We have filled a claim with Acura and are going through our insurance for a repair. There was no warning prior to the explosion. There was no sign of a point of impact and no damage to anything besides the glass.
I'm writing this complaint form concerning to a 2019 car I finance at Acura Of Milford. In 9/29/2021 I was driving my 2019 car I smell something burning coming from the car, with no insistence I drove straight to the Acura company. when I got there a lot of smoke is coming Out from the car and its Overheating about to explode. The service advisor gave me a courtesy car to drive .and he told me he was gonna called me. A week goes by he never called me to let know anything about the car. so I went Back to the company. I saw the salesman he told me the mechanic said they couldn't fixed it , My salesman told me if I take the car its gonna do the same thing again, After a few days the company called me they said your car its ready to I said I'm not comfortable to drive this car anymore My life coming first please can you guys change it for me or give me my money back. they said they not gonna change it in they not gonna give my money please can you guys help me with the situation please my is [XXX] or [XXX] thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I was driving and all of a sudden the car started to slow down and wouldn’t accelerate. After a couple pushes on the pedal it just completely shut off. Every mechanical light was on or flashing. I was in the middle of the road terrified but was able to steer over to the side of the street. I called 911. 2 gentlemen tried helping push it out of the way of traffic but we couldn’t get the car in neutral. I was able to get a tow to the dealership and they claimed nothing was wrong. My safety and other drivers were out at risk because I was blocking an entrance lane to a busy shopping center and a police officer had to park behind me. There was no warning, it came out of nowhere. I know there is a class action suit regarding this issue. I refuse to drive the car.
Was driving my car home and there was a loud explosion. There were no other cars around me and I couldn’t figure out what happened. I was suddenly aware of the noise of air outside and I could immediately hear stuff flying off my roof. I couldn’t safely pull over for a mile. Found a hole in my front moonroof and it was completely shattered. Had my sunshade not been closed I would have been covered with glass. Reading online lots of other Acura RDX owners have had the same thing happen. This is so dangerous.
While driving on a two lane road at app 60 mph, we accelerated to pass a slower car, Our 2019 Acura RDX lost power and coasted down to about 20 mph and the check engine light was flashing. we had no control over the speed of the vehicle (limp mode), which was very scary and could have caused a serious accident. It was raining earlier but not at the time of the incident. This should be a recall and not just a Acura Service Bulletin 20-053 since it can be life threatening.
I was driving on the highway, clear skies, nothing overhead. Then I heard a loud explosion and slowed down thinking I had a blown tire...but I didn't feel the car to pull to any one side no have difficulty steering. Then I started to hear wind noise in the cabin. When I finally exited the highway I looked up and saw that my sunroof was cracked and had caved in. You can hear the crackling noise. When I touched it pieces literally crumbled and fell into the cloth cover below. I believe the sunroof is defective and may have exploded while I was driving. there is no evidence on the roof that it was hit be road debris (no other spots show any dings or signs of damage).
My 2019 Acura RDX suddenly lost power while accelerating on two occasions this year. Both times it occurred in clear weather with temperatures around 80 degrees. The first time it happened was on 7/15/2021 when I was accelerating onto a US Highway. The second time was on 10/4/2021 when accelerating from a stoplight. Both times I had to coast to the side of the road due to loss of power. I was able to restore power by restarting the engine. Please investigate since loss of acceleration can lead to crashes. For example, it can be deadly if it occurs while passing on a 2-lane road or making a left turn in front of oncoming traffic. Thanks.
Vehicle was subject to a relay attack. Perpetrator walked right up to the vehicle and opened the door. My key fobs were far away from the vehicle in the basement. Acura claims there are no known cases of this vehicle hack. However, according to internet sources, Acura/Honda are subject to malicious hacking because their key fobs do not use a "rolling code" system. Other luxury brands have implemented security features which allows the key fob to "sleep" if not moved. See the video of the incident below: https://drive.google.com/file/d/1UiHjcdH-VD0uiHOGj7IbLen9ftJs2q3h/view I want Acura to review the issue and issue a security patch, if deemed appropriate. They are denying everything and maintaining their position that they are aware of "no known issues". Yet the police advised of a criminal ring with 100's of Honda/Acura vehicles stolen this way in NYC, for which the VINS are being scratched off and sold on Craigs list. Please advise if you can assist in this matter. This is a safety issue because when any malicious third party enters a vehicle without permission, they could do anything that would compromise the safety and drivability of the vehicle. Thank you
For the second time, while accelerating in rainy conditions, the engine lost all power and went into limp mode. The check engine light came on and blinked. I was able to pull over and turn the car off and then back on the the check engine light was gone.
The contact owns a 2019 Acura RDX. The contact stated that upon exiting a highway and coming to a stop light, the vehicle would not accelerate above 25 MPH without warning. The contact was able to reach his destination and after explaining the failure to a friend; he was informed that his vehicle had gone into limp mode. Upon restart of the vehicle, the vehicle returned to normal driving operation. The contact hooked up his vehicle to a scanner and no fault codes were found. The contact then called the manufacturer where he was informed that this failure was a known issue and that he would have to take the vehicle to the dealer three times after experiencing each failure. The contact was not informed as to what would happen after the third visit to the dealer. The contact had taken the vehicle to a dealer where it had yet to be diagnosed and remained in their possession. The vehicle had yet to be repaired. The failure mileage was approximately 36,000.
I was driving in the rain on a dark desolate road. The engine began to malfunction, suddenly losing most power. The car would only go up to 20mph. I believe this condition is known as “limp mode”. Simultaneously the “check engine” light was illuminated. When I pulled off the road I shut the car off. I waited a couple of minutes and restarted the car. The condition miraculously disappeared. This was a very frightening experience because it happened on a major highway in the middle of the night.
Today, when accelerating on an onramp, merging into interstate traffic, the vehicle suddenly decelerated to about 30mph. Traffic, including a semi, was approaching at a higher rate of speed. I was able to get off the into the emergency lane but was concerned about being struck from behind. I stopped the engine, restarted it, and had no further problems. I tried to reproduce the problem but was unable. I contacted the dealer but was told it would be hard to repair if it wasn't reproducible and was advised to see if it recurred.
My wife purchased this car about one month prior to this incident. It was presented as a Certified Pre-Owned vehicle. While traveling on the PA turnpike, the car suddenly and with no warning went into "limp mode", with only enough power available to maintain about 20 mph. The "check engine" light came on, and we continued at about 20 mph on the shoulder, hoping to come to an exit. After a few minutes and no exit in sight, we stopped and turned off the engine while considering what to do next. When the air inside of the car became uncomfortably warm, I turned on the engine so we would have a/c. Immediately, it became apparent that the engine was working normally: no "check engine" light, plus other positive indications. We resumed our trip, arriving home safely. Our safety was at risk since the engine lost power with no warning whatsoever, and occurred while we were in a travel lane. As of this report, the car has not been taken to a dealer.
I exited a highway, decreasing speed to merge with local traffic, tried to accelerate and car revved but would not go over 30 mph. Drove home with safety flashers on, then tried to back into driveway to keep front of the car accessible, but the car would not shift into reverse. Toggled back and forth between drive and reverse and it finally shifted and I back in. Had the car towed to the dealer, they had it for 2 days but could ot duplicate the problem, and told me it was probably a communication error among the various car computers. I have since learned that this has happened twice to my neighbor who also has the same model/year vehicle. I have not gotten any satisfaction from the dealer.
On 7/24/2021 around 6.30pm, the transmission on my RDX suddenly failed. The problem happened when I attempted to accelerated when entering a highway. I temporarily fixed the problem by turning engine off and re-starting.
On July 20 2021, I was driving at 45 mph when I pressed the accelerator and the car did not accelerate while making a loud sound. I pressed it again and it repeated the behavior. Meanwhile the car became slower and slower. There were no warning lamps or messages. I stopped the car and after about five minutes, I restarted it and it worked as usual. However, the technicians at the dealership were unable to confirm the issue with the vehicle losing power while driving through a DTC check. They mentioned that there were no PGM-FI DTCS present and are not sure what component may have malfunctioned. It was so scary, I am afraid to drive this car. This issue is extremely dangerous because the car rapidly decelerated in the middle of the road. This could have easily caused a potentially fatal crash in traffic. It unsafe to drive this car knowing that this issue could repeat at any time without warning.
Vehicle went into limp mode while I was accelerating up to speed onto a highway crossing lanes and driving uphill. All acceleration stopped, and the vehicle quickly decelerated due to being on a steep hill. It was not raining at the time. I had moved into the leftmost lane, and luckily there was a left shoulder to pull the car onto. The check engine light came on and was flashing. I turned the car off and back on, and it started. There could have been a very bad accident.
Driving on the highway ~ 70mph in a rain the vehicle had a loss of engine power and went in to limp mode. It was a harrowing experience in the bad weather with traffic and no place to safely pull to the side of the road. Vehicle would only crawl @ ~ 5mph. This is the second incidence in a year. Its a major safety issue. Acura says it cannot be fixed unless they can duplicate the problem with my vehicle. Highly unlikely that will happen. I pointed out that other owners of the RDX have had the same issues. Acura stated that they do not listen to online forums. This is a serious issue in my opinion that will one day or perhaps already has caused loss of life.
Three hours into a four hour road trip, we had been driving in the rain when needed to overtake a slow car in the right lane. Went to accelerate when car lost all power and a check engine light came on flash. Pulled over to the emergency lane and turned flasher on. Car had to be glided into the lane as there was little to no power when using the gas. Thankfully we had not passed the vehicle yet when we lost power and the car behind us had enough room to slow down. After turning the car off and on again check engine light went off and car had normal power again. We were able to drive it for the next hour without further issue. We will be bringing this into the dealer to have it inspected. Currently car has only around 18k miles on it and have never had this issue before.
Windshield chips and cracks easily from minor road debris. My 2019 Acura RDX Advanced with approximately 22,000 miles has needed to have the windshield replaced 3 times since purchasing (fourth windshield since buying). The latest replacement lasted less than a week before cracking again. These cracks hinder the structure of the windshield, can obscure view, or refract light; limiting driver visibility and affecting the safety system. Seemingly minor strikes from road debris cause stellate chips and cracks 3-4 inches long that cannot be repaired; requiring complete replacement of the windshield and realigning of camera/radar safety systems. The windshield was replaced by professional service (Acura referral) service center using Acura replacement glass. Based only on my personal experience with other cars, this seems a too common event that is likely the result of a manufacturing defect or design flaw. Speaking with the tech at the service center, he said this is a common problem for this vehicle but could not point to any official reports or references.
ON 4/17/2021 MY WIFE AND I WERE TRAVELING FORM FLORIDA TO CALIFORNIA, WHILE TRAVELING ON I -49N IN LOUISIANA I WENT TO ACCELERATE AROUND A SLOWER CAR AND WHEN I PUSHED THE GAS OUR CAR LOST POWER AND THE CHECK ENGINE LIGHT STARTED FLASHING CAUSING US TO SUDDENLY SLOW DOWN AND ALMOST BEING STUCK BY OTHER AUTOMOBILES IN TRAFFIC. I WAS ABLE TO MAKE IT OVER TO THE SHOULDER OF THE INTERSTATE AND SHUT OFF OUR SUV FOR ABOUT TEN MINUTES AND THE ISSUE WAS GONE.
TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V215000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT METRO ACURA LOCATED AT 9377 AUTOPLEX ST, MONTCLAIR, CA 91763, (909) 542-9626) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAD MOVED TO THE LEFT LANE TO PASS A SLOW MOVING TRUCK ON TH PA NORTH EAST EXTENSION. WHEN I HAD ALMOST PASSED THE TRUCK MY ENGINE LIGHT BEGAN FLASHING AND MY CAR STARTED TO DECELERATE. I WAS BARELY ABLE TO GET OVER TO THE SHOULDER. I HAD TO TURN THE CAR OFF AND RESTART IT TO GET THE LIGHT TO STOP FLASHING AND GET THE CAR TO ACCELLERATE. FORTUNATELY IT HAPPENED BEFORE I ENTERED THE TUNNEL.
CAR STALLS WHILE ACCELERATING. MUST TURN OFF AND RESTART TO DRIVE AGAIN. WHILE ENTERING FREEWAY WITH SIGNAL, CAR JERKS HARD TO CORRECT LANE TRANSITION. CAR BREAKS HARD WITH LARGE DISTANCE BETWEEN 2 VEHICLES.
TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT STATED THAT HE NOTICED AN UNKNOWN FLUID LEAK COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FINDLAY ACURA (315 AUTO MALL DR, HENDERSON, NV 89014, (702) 982-4100) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN COMPONENT TO BE PATCHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,100.
GOT IN DRIVER SEAT CLOSED THE DOOR AND THE REAR WINDOW SHATTERED NO PRIOR DAMAGE TO WINDOW. IT WAS PARKED IN THE DRIVEWAY
TRAVELING 70 MPH DOWN INTERSTATE IN LIGHT RAIN WENT TOO ACCELERATE TO PASS A SEMI AND THE CAR NOT WOULD NOT RESPOND IT STARTED SLOWING DOWN AND THE ENGINE LIGHT BEGAN FLASHING. VERY DANGEROUS SITUATION TO GO FROM 70 TO 40 . VERY LUCKY WE WERE NOT IN A SERIOUS ACCIDENT, THE LEFT SHOULDER WAS CLOSED DUE TO CONSTRUCTION. TURNED ON HAZARD FLASHERS AND MANEUVERED TO AN EXIT AND PULLED OVER. WE LOOKED UNDER THE HOOD WAITED A FEW MINUTES AND RESTARTED. SEEMS FINE NOW BUT READING ONLINE THIS IS A COMMON AND DANGEROUS OCCURRENCE. IT SEEMS THAT A HIGH NUMBER OF COMPLAINTS MENTION RAIN IN THEIR EXPERIENCES. ACURA NEEDS TO BE FORCED TO DO SOMETHING BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED (MAY HAVE ALREADY HAPPENED).
I WAS DRIVING DOWN AN EXPRESSWAY AND HAD STOPPED AT A TRAFFIC SIGNAL. AS THE SIGNAL TURNED GREEN, I ACCELERATED AND AS SOON AS THE CAR WAS OUT OF THE INTERSECTION, IT WENT INTO THE SO CALLED 'LIMP MODE' WITH ALL POWER GONE. THE CAR STARTED TO FLASH ALL LIGHTS LIKE CHECK ENGINE, BRAKE SYSTEM, ACC SYSTEM ETC. AND I HAD TO STOP ON THE SHOULDER. CALLED EMERGENCY SERVICES AND GOT THE VEHICLE TOWED TO DEALERSHIP. IT IS A DANGEROUS SITUATION AND I COULD HAVE BEEN HIT FROM BEHIND BY OTHER CARS.
ISSUE WITH BREAK HOLD FEATURE. WHEN BRAKE HOLD BUTTON IS ON CAR WILL KEEP THE BRAKE ON EVEN WHEN DRIVER RELEASES THE PETAL. IN ADDITION THE VEHICLE IS DEFAULTED SO THE ENGINE AUTOMATICALLY WILL SHUT OFF WHEN BRAKE PETAL IS PRESSED ALL THE WAY DOWN. BUT OFTEN WHEN THE HVAC SYSTEM NEEDS TO RUN IT WILL START THE ENGINE WHILE STOPPED. WHEN THIS HAPPENS THE AUTO BRAKE RELEASES AND CAR STARTS MOVING FORWARD. THIS HAS HAPPENED MANY TIMES. VEHICLE IS STATIONARY, BRAKE HOLD IS ON, ENGINE AUTO OFF IS ON AND SITTING AT A TRAFFIC LIGHT. ENGINE IS OFF BUT CAR IS TURNED ON. AC STARTS WHICH MAKES ENGINE START, ENGINE STARTING CAUSES BRAKE TO RELEASE. THE VEHICLE MOVES FORWARD. IT COULD CRASH INTO ANOTHER CAR OR RUN SOMEONE OVER. IT HAPPENS A LOT. DO I NEED TO REPORT EACH TIME IT HAPPENS?
THE FRONT LOWER CONTROL ARMS HAVE WORN AND REQUIRED REPLACEMENT TWICE SINCE I PURCHASED THE CAR NEW IN MARCH OF 2019.
I WAS DRIVING ON THE INTERSTATE AT ABOUT 65 MPH. IT WAS RAINING. I NEEDED TO ACCELERATE QUICKLY IN ORDER TO AVOID A CAR THAT WAS TRYING TO MERGE INTO MY LANE. WHEN I HIT THE ACCELERATOR, THE CAR CUT OFF. THIS CAUSED ME TO LOOSE SPEED AND ALMOST HAVE AN ACCIDENT. I HAD TO RESTART THE CAR TO GET IT BACK INTO DRIVE.
LKAS SYSTEM IS DANGEROUS - WILL PULL TO THE RIGHT THEN SHIFT TO LEFT DRAMATICALLY AND THEN OVERSHOOT MARKERS. WILL TAKE YOU OFF THE ROAD, CAR WILL NOT STAY IN THE CORRECT LANE. DOES NOT RECOGNIZE DOUBLE YELLOW LINES AND CUTS RIGHT ACROSS THEM, SOMETIMES UNEXPECTEDLY. PAYS NO ATTENTION TO THEM DRIVING ON A 8 LANE HIGHWAY, IN THE FAST LANE WITH CRUISE CONTROL ON. I AM PASSING A CAR/TRUCK GOING SLOWER IN THE NEXT LANE TO MY RIGHT. ALL OF A SUDDEN, THE CAR JUST HITS THE BRAKES AND SOUNDS AN ALARM. VERY DANGEROUS, CAN BE HIT FROM BEHIND DUE TO SUDDEN UNEXPECTED BRAKING. MY CAR WAS NOT CLOSE TO THE OTHER VEHICLE ONLY APPROACHING IT. I'VE HAD THE SAME THING HAPPEN WHEN I'M MOVING TO AN EXIT LANE WITH THE BLINKER ON. WHEN APPROACHING AN ENTRANCE ONTO THE INTERSTATE, THE CAR SEES THE GUARD RAIL AS A HAZARD AND AGAIN, BRAKES HARD WHILE FLASHING THE WARNING LIGHT. E CAR, I HAVE REPORTED IT TO THE SERVICE GROUP BUT AS ALWAYS THE PROBLEMS OCCUR RANDOMLY I'VE ALSO HAD IT HAPPEN WITH A LONER, A 2020 MODEL. WHEN APPROACHING AN ENTRANCE ONTO THE INTERSTATE, THE CAR SEES THE GUARD RAIL AS A HAZARD AND AGAIN, BRAKES HARD WHILE FLASHING THE WARNING LIGHT. STUPID! THE TURN SIGNAL IS IN USE. THESE ARE VEHICLE HAZARDS CAUSED BY THE SO CALLED, ENHANCED SAFETY FEATURES, BUT WHICH, IN FACT, CREATE A SITUATION THAT IS DANGEROUS. IF ANYONE ELSE DRIVES THE CAR, I HAVE TO SPEND TIME EDUCATING THEM OF THE 'PROBLEMS' THEY MAY ENCOUNTER DRIVING THE CAR. I HAVE REPORTED IT TO THE SERVICE GROUP BUT AS ALWAYS THE PROBLEMS OCCUR RANDOMLY AND NEVER WHEN THE CAR IS IN FOR SERVICE. I'VE ALSO HAD IT HAPPEN WITH A LONER, A 2020 MODEL.
1. TWICE WHILE DRIVING, WARNING LIGHTS FLASH "APPROACHING OBJECT" WHEN THERE IS NOTHING AROUND THE VEHICLE, SPEED ABOUT 20MPH, EMPTY, RURAL ROAD, NO BAD WEATHER, 8AM IN THE MORNING. 2. WHEN TRYING TO START THE VEHICLE, THE ENTIRE CAR SHUDDERED AND WOULD NOT TURN OVER. RE-TRIED AND THE CAR STARTED. CAR WAS STATIONARY IN A GARAGE. 3. WHILE DRIVING ABOUT 60 MPH, HWY 29 NORTH IN DANVILLE, VA, THE ENTIRE CAR SHUDDERED FOR 2-3 SECONDS LOSING POWER. THE VEHICLE DIDN'T SHUTOFF AND I WAS ABLE TO RESUME SAFE DRIVING. NO INCLEMENT WEATHER AT THE TIME. 4. WHILE AT A STOP LIGHT IN VIRGINIA, THE VEHICLE LURCHED FORWARD (ACCELERATED ON IT'S OWN) WHEN I TOOK MY FOOT OFF THE GAS PEDAL AND I HAD TO SLAM ON BRAKES. I WAS ABLE TO RESUME SAFE OPERATION AFTERWARDS. NO INCLEMENT WEATHER. NORMAL BUSY TRAFFIC IN NORTHERN VA. REFER TO REPAIR ORDER # 6138673, 7/31/2020, CHEVY CHASE ACURA, BETHESDA, MD FOR ADDITIONAL INFO.
I WAS DRIVING ON THE HIGHWAY AND MY SUNROOF SPONTANEOUSLY EXPLODED. NOTHING HIT IT - THE SOUND WAS LIKE A BALLOON POPPING BUT MUCH LOUDER. THANKFULLY I HAD THE SUN VISOR CLOSED OR ELSE THERE WOULD HAVE BEEN GLASS EVERYWHERE INSIDE THE CAR. I HAVE A GAPING HOLE IN THE SUNROOF. I CONTACTED ACURA AS I SAW THIS SAME PROBLEM REPORTED BY OTHER DRIVERS OF THE SAME MAKE AND MODEL HOWEVER THEY ARE TELLING ME I HAVE TO GO THROUGH INSURANCE.
THIS IS THE SECOND COMPLAINT FOR THIS VEHICLE, THE PREVIOUS COMPLAINT WAS ASSIGNED NHTSA ID NUMBER: 11277657. SIMILAR TO THE INCIDENT THAT WAS PREVIOUSLY REPORTED, WHILE DRIVING ON A HIGHWAY AT A HIGH RATE OF SPEED, ATTEMPTING TO PASS ANOTHER VEHICLE, THE CAR WENT INTO LIMP MODE, LOST ACCELERATION, STEERING BECAME DIFFICULT, AND THE CHECK ENGINE LIGHT CAME ON. LUCKILY, WE WERE ABLE TO SAFELY GET THE CAR INTO THE RIGHT HAND LANE AND PULL OFF INTO THE SHOULDER. WE TURNED THE VEHICLE OFF AND WHEN WE TURNED IT BACK ON THE VEHICLE OPERATED NORMALLY. AS WITH THE PREVIOUS INCIDENT, THIS OCCURRED IN THE RAIN. THE CAR WAS BROUGHT TO THE DEALERSHIP AND, AS WITH THE PREVIOUS INCIDENT, WE WERE TOLD THEY COULD NOT DUPLICATE THIS ISSUE AND THE VEHICLE WAS RETURNED TO US. WE WERE TOLD THAT IF THE ISSUE OCCURS AGAIN TO BRING THE VEHICLE BACK TO THE DEALERSHIP. AS STATED IN MY PREVIOUS COMPLAINT, THIS IS AN EXTREMELY DANGEROUS MALFUNCTION THAT COULD RESULT IN A SERIOUS ACCIDENT. THIS TIME MY TWO CHILDREN WERE IN THE CAR. WHAT IS IT GOING TO TAKE FOR ACURA TO FIND AN ACCEPTABLE RESOLUTION TO THIS PROBLEM? HOW MANY OF THESE MALFUNCTIONING VEHICLES ARE ON THE ROAD???
I HAD THE CRUISE AND LKAS ON AND SET TO 75. I MANUALLY CANCELLED CRUISE AND BEGAN TO INCREASE SPEED TO GET INTO ANOTHER LANE. WHILE PRESSING THE ACCELERATOR, MY RDX COASTED AND DECELERATED INSTEAD OF GAINING SPEED. I MADE AN EMERGENCY STOP (AS SAFE AS POSSIBLE) AND PUT THE RDX IN PARK. SHIFTED INTO DRIVE AGAIN AND THE VEHICLE STARTED MOVING. WHEN PRESSING THE ACCELERATOR, SPEED WOULD NOT INCREASE AND I COULD HEAR MY RPMS GOING UP BUT YOU WOULDN'T KNOW IT BY LOOKING AT THE GAUGE. KEEP IN MIND THE MALFUNCTION LIGHT IS BLINKING, SOLID, BLINKING, AND THEN STOPS ALTOGETHER (NEVER HAVE SAW THIS ORANGE LIGHT UNTIL THIS HAPPENED). I TURNED THE VEHICLE OFF AND BACK ON, AND DROVE AWAY LIKE IT NEVER HAPPENED AND THE LIGHT WAS GONE.
WHILE ACCELERATING THROUGH 50MPH THE CAR SUDDENLY STOPS DEVELOPING POWER AND BEGINS TO COAST DOWN TO A STOP, REGARDLESS OF GAS PEDAL INPUT. THE VEHICLES 'MALFUNCTION INDICATOR LAMP', 'ELECTRIC POWER STEERING (EPS) SYSTEM INDICATOR', 'VEHICLE STABILITY ASSIST (VSA) SYSTEM INDICATOR', 'ROAD DEPARTURE MITIGATION (RDM) INDICATOR', 'COLLISION MITIGATION BRAKING SYSTEM (CMBS) INDICATOR', AND 'BRAKE SYSTEM' LIGHT ILLIMINATE SIMULTANEEOUSLY. THE CENTER DISPLAY ROTATES THROUGH THESE PROBLEMS , ADVISES TO AVOID HEAVY ACCELERATION AND HIGH SPEED, AND ADVISES TO SEE THE DEALERSHIP. THIS HAPPENED WHILE MERGING INTO A LANE ON THE HIGHWAY AND COULD HAVE EASILY KILLED ME. THIS CAR MUST BE RECALLED. THIS CAR HAS BEEN MAINTAINED ON ALL REQUIRED INSPECTIONS, IS RUN ON 91OCT GAS, AND WAS JUST IN A CERTIFIED ACURA DEALERSHIP LESS THAN A MONTH AGO FOR AN UNRELATED ISSUE.
DRIVING ON A WET DAY, LOOKING TO ACCELERATE OUT OF HIGHWAY CONSTRUCTION MERGE AS TRAFFIC OPENED UP, THE VEHICLE WENT INTO WHAT I NOW UNDERSTAND IS A KNOWN PROBLEM (BUT NO RECALL) CALLED "LIMP MODE." I FELT A BUMP, ALMOST LIKE A GEAR SHIFT. THE CAR COULD NOT GET OVER 40 MPH. I WAS ABLE TO SAFELY EXIT THE HIGHWAY. PARK AND RESTART. THE ISSUE SEEMS TO HAVE VANISHED, AS I HAVE TESTED IT WITH INCREASINGLY "AGGRESSIVE" ACCELERATIONS UNTIL I FELT COMFORTABLE DRIVING AGAIN ON THE HIGHWAY. IT WAS NONETHELESS VERY CONCERNING. THIS CAN CAUSE A MAJOR ACCIDENT IF IT HAPPENS AT AN INOPPORTUNE TIME. I HAVE ONLY EVER USED 93 GAS. I'VE HAD THE CAR LESS THAN 3K MILES. IT IS A CERTIFIED PRE-OWNED WITH 23K TOTAL. THE ACCELERATION I TRIED WAS INDEED A HARD ONE, BUT THAT IS WHAT THIS CAR IS FOR.
ON TWO OCCASIONS, WHEN DRIVING IN WET WEATHER AT 50-60 MILES AN HOUR ON A 2 LANE ROAD, I ACCELERATED TO PASS A VEHICLE AND THE ENGINE SUDDENLY LOST POWER, WENT INTO "LIMP MODE" AND THE VEHICLE WAS UNABLE TO COMPLETE THE PASSING MANEUVER SAFELY DUE TO LOSS OF ACCELERATION. CHECK ENGINE LIGHT FLASHED CONTINUALLY AS THE VEHICLE COASTED TO AN EVENTUAL STOP. PULLED OFF ROAD, TURNED VEHICLE OFF, AND THEN RESTARTED IT AFTER A COUPLE MINUTES AND THE ENGINE LIGHT WAS NO LONGER BLINKING, VEHICLE WAS OPERATING NORMALLY. SUDDEN LOSS OF ACCELERATION IS EXTREMELY DANGEROUS AT HIGHWAY SPEEDS AND COULD EASILY RESULT IN A COLLISION.
I RECEIVED A RECALL NOTIFICATION ON MAY 28, 2020. I HAVE CALLED THREE TIMES SINCE JUNE 1, 2020 AND I AM BEING TOLD THAT THERE ARE NO PARTS FROM THE MANUFACTURER TO REPAIR THE RECALL.
DRIVING AT HWY SPEED, RAINING AND ACCELERATED PAST SLOW SEMI TRUCKS, CHECK ENGINE LIGHT CAME ON AND VEHICLE WENT IN TO LIMP MODE ALMOST CAUSING AN ACCIDENT
WINDSHIELD CHIPS, SCRATCHES, CRACKS VERY EASILY. ONCE A CHIP OCCURS, WINDSHIELD CRACK(S) EXPAND SIGNIFICANTLY IN JUST HOURS/DAYS. THIS CAUSES OBVIOUS DRIVER INTERFERENCE OF VISIBILITY. HAVE HAD TO REPLACE 4 WINDSHIELDS PROFESSIONALLY IN 40K MILES AT 18 MONTHS FROM PURCHASE.
WE HAVE HAD THE RDX FOR 18 MONTHS AND HAVE PUT 5,000 MILES ON HER. DURING THIS TIME THE ENGINE HAS STALLED ON US PERHAPS 6 TO AS 8 TIMES; THE STALLS HAVE BEEN AND WORRISOME, COUPLE SECONDS. THE STALLS HAVE OCCURRED MERGING ON THE FREEWAY, AT INTERSECTIONS WHILE MAKING A LEFT OR JUST PUSHING DOWN THE PEDAL WHEN YOUR CRUISING. WE HAVE HAD SEVERAL CLOSE CALLS. YOU DON'T WANT TO BE AROUND HEAVY TRAFFIC WHEN THE STALL HAPPENS. IT IS DANGEROUS.
VEHICLE GOES INTO A "LIMP" MODE DURING HIGH SPEED FREEWAY DRIVING WITH LITTLE OR NO POWER DURING HEAVY RAIN. THIS HAS OCCURRED 5 TIMES IN THE 1ST 20,000 MILES AND DEALER CANNOT FIND PROBLEM AFTER 3 ATTEMPTS. THIS IS A VERY DANGEROUS AND POTENTIALLY CATASTROPHIC SITUATION . THIS HAS RENDERED THE VEHICLE NOT USEABLE DUE TO THE SAFETY CONCERNS.
MY PANORAMIC SUNROOF EXPLODED WHILE I WAS DRIVING WEST ON INTERSTATE 64 AROUND MILE MARKER 240
WHILE DRIVING EAST BOUND ON I-64 AT 65 MILES PER HOUR IN THE LEFT LANE THE VEHICLE COMPLETELY SHUT DOWN AND TURNED OFF. WE HAD NO ACCELERATION NO RESPONSE WHATSOEVER. WE COULDN'T GET SAFELY TO THE RIGHT SIDE AND WERE FORCED TO PULL TO THE LEFT NEXT TO THE JERSEY WALL AND IN A VERY DANGEROUS SITUATION. 1/3RD OF OUR VEHICLE WAS STILL IN THE LEFT LANE SINCE THERE WAS VERY LITTLE ROOM ON THE LEFT SIDE OF THE HIGHWAY. WE CALLED THE STATE POLICE AND THEY GOT TO THE SCENE APPROX 15 MINUTES LATER. THE ACURA LINK SYSTEM WOULD NOT WORK EITHER. WE COULD HEAR THE ACURA LINK REP BUT THEY COULDN'T HEAR US. A TOW TRUCK WAS DISPATCHED AND WE HAD THE VEHICLE TOWED TO THE CLOSEST ACURA DEALER. AT THE DEALER THEY INFORMED US THAT THE ISSUE WAS DUE TO A FUEL PUMP RECALL. WE WERE AWARE OF THE RECALL AND TRIED TO HAVE IT ADDRESSED 3 WEEKS PRIOR. OUR COMPLAINT IS THAT THIS FUEL PUMP DEFECT PUT US IN AN EXTREMELY DANGEROUS SITUATION AND WE ARE LUCKY THAT THERE WEREN'T MULTIPLE FATALITIES FROM BEING REAR-ENDED WHILE SHUT DOWN ON THE LEFT SIDE OF A MAJOR INTERSTATE. ACURA NEEDS TO ADDRESS THIS DEFECT WITH ALL SUBJECT VEHICLES IMMEDIATELY.
6 HOURS INTO A CROSS COUNTRY DRIVE, MY WIFE WENT TO PASS A LINE OF SLOWER MOVING CARS IN A DESIGNATED PASSING AREA ON US45 IN MS. AS SHE PUSH DOWN ON THE ACCELERATOR AT 55 MPH, THE CAR DROPPED INTO A LOWER GEAR AS IT ACCELERATED TO 60 MPH, THEN BUCKED AND WHEN INTO LIMP HOME MODE. THE CHECK ENGINE LIGHT STARTED FLASHING, WITH SPEED DROPPING RAPIDLY TOWARDS 20 MPH. SHE WAS ABLE TO GET SAFELY TOWARDS THE SIDE OF THE ROAD, WHERE SHE SWITCHED OFF THE ENGINE. A MINUTE LATER, SHE RESTARTED THE ENGINE. THE CHECK ENGINE LIGHT WAS OUT, AND THE CAR RESPONDED AS IF NOTHING HAPPENED FOR THE REMAINING 2 HOUR.DRIVE HOME. I WAS ABLE TO PULL 4 CODES FROM THE OBDII SYSTEM: P0300, P0301, P0304, AND C1555. THE FIRST THREE ARE FOR MISFIRE OF THE IGNITION SYSTEM, WHILE THE LAST IS FOR AN INCOMPATIBLE SCAN TOOL. THE CAR HAD HALF A TANK OF 93 OCTANE GAS, TEMP WAS AROUND 90 WITH HIGH HUMIDITY. THE CAR HAS 25000 MILES. THIS COULD HAVE RESULTED IN A SERIOUS MISHAP IF THERE HAD BEEN SOMEONE BEHIND HER ATTEMPTING TO PASS ALSO. THERE ARE SEVERAL REPORTS OF THE SAME THING HAPPENING TO OTHER 2019 ACURA RDX'S ON THIS REPORTING SITE, AS WELL AS ON AN ACURA RDX FORUM. SOMEONE AT THE NHTSA NEEDS TO GET ACURA TO GET ON THE BALL AND FIX THIS ISSUE BEFORE SOMEONE GETS KILLED.
WAS DRIVING DOWN THE HIGHWAY WHEN MY CAR LOST ALL ACCELERATION AND A WHOLE BUNCH OF WARNING LIGHTS WENT ON, STEERING BECAME HARD ETC. GOT IT OVER TO THE SIDE OF THE HIGHWAY BARELY. CAR WOULDN'T RESTART, GO INTO NEUTRAL OR ANYTHING. APPARENTLY THE DEALERSHIP SAYS THE RADAR WAS FAULT AND KILLED THE CAR WHILE I WAS DRIVING IT AND THERE WAS NO WAY TO DISABLE THE RADAR. IF THE RADAR IS FAULTY IT WILL KILL ALL PROPULSION AND ALSO THROW MULTIPLE ERRORS IN THE CAR CREATING A HAZARD FOR THE DRIVER. IT SEEMS LIKE THIS SHOULD BE A RECALL.
DRIVING FOR 15 MINUTES ENGINE STOPPED WHILE GOING UP A VERY BUSY BRIDGE ON I-10 - STARTED SHAKING AND FLASHING NO BRAKES NO STEERING CONTACT DEALER. COASTED TO CONSTRUCTION AREA ON TOP OF BRIDGE AS TO NOT BE HIT BY 18 WHEELERS. THE VEHICLE WAS OUT OF WARRANTY BY 1200 MILES ... THAT'S RIDICULOUS
HAVE HAD A SECOND OCCURRENCE OF A BRAKE PROBLEM WHICH ACURA HAS ACKNOWLEDGE BUT WILL NOT PROVIDE A FIX DATE. ONLY TOLD THAT IT IS A KNOWN PROBLEM BUT ENGINEERS AY IT IS NOT A DANGER. BUT WON'T PUT IT IN WRITING SO DON'T BELIEVE THAT IT IS NOT UNSAFE. I NEED TO ALERT GOV SAFETY DEPT. IN EVENT IS UNSAFE & SOMEONE IS HURT. *TR
WHEN MY CAR SLOWS DOWN IN FRONT OF A STOP SIGN, OR BEFORE MAKING A RIGHT TURN, IT TAKES A FEW SECONDS BEFORE IT CAN DOWNSHIFT & CONTINUE TO MOVE FORWARD. IT'S LIKE THE TRANSMISSION DOESN'T KNOW WHAT TO DO FOR A FEW SECONDS. IT'S A SAFETY ISSUE WHEN YOU'RE IN AN INTERSECTION & YOUR CAR STALLS RIGHT THERE, EVERY TIME. *TR
TRANSMISSION DOES NOT DOWN SHIFT APPROPRIATELY WHEN SLOWING OR TRAVELING A LOW SPEED AND THE NEED FOR FAST ACCELERATION IS NEEDED. THERE IS ABOUT A 3 SECOND DELAY BEFORE ANY THROTTLE RESPONSE OR ACCELERATION. CAR IS STUCK IN 5 OR 6 GEAR AND GOING 10-15 MILES PER HOUR AND NO ACCELERATION DESPITE GAS PEDDLE PRESSED TO THE FLOOR. HIGHLY DANGEROUS DELAY IN ACCELERATION RESPONSE LIKE WHEN CROSS TRAFFIC. THIS WILL GET PEOPLE KILLED. DEALER SAYS IS WORKING AS DESIGNED. BUT IT A VERY DANGEROUS DESIGN FLAW THEN. I CAN SLOW FROM 40 MPH TO 10 MPH AND THEN APPLY FULL ACCELERATION AND THERE IS NO RESPONSE FROM THE VEHICLE FOR 3 SECOND. VERY REPEATABLE. NO ACCELERATION DESPITE GAS PEDDLE PRESSED TO THE FLOOR. *TR
SUDDEN LOSS OF POWER WHILE PASSING ON HIGHWAY FOLLOWED BY NUMEROUS SYSTEM ERROR LIGHTS *BF*JB
DRIVING VEHICLE EST 40MPH, STRAIGHT ROAD CITY RIGHT LANE. CAR AHEAD OF ME (EST 2 + CAR LENGTH) TURNED RIGHT,AND WAS NO LONGER ON THE ROAD I WAS DRIVING, MY VEHICLE SLOWED DOWN. I DID NOT PRESS BRAKES OR CHANGE DRIVE TO NEUTRAL. THERE WAS NO INPUT FROM ME TO CHANGE VEHICLE SPEED. "SPACE RESERVED" BARS USE RADAR TO KEEP DESIGNATED SPACE. THERE WERE NO BARS FOR A SAFETY MARGIN. NO LIGHTS OR INDICATORS DISPLAY ON DASHBOARD FOR REASON OF DECELERATION. NORMALLY IF I AM CLOSE TO A PERSON WHO IS TURNING OFF THE ROAD, SENSORS MAY DETECT THAN AND FLASH BRAKE ON THE DASHBOARD. THIS SAME BRAKING WHEN A PERSON TURNED HAS OCCURRED WHEN I WAS IN THE LEFT LANE CITY ROAD WESTBOUND .THAT VEHICLE WAS APPROACHING ME, A 4 LANE WIDE STREET. I WAS ON THE LEFT LANE OF MY DIVIDE, THE OTHER VEHICLE WAS IN THE RIGHT LINE OF THEIR DIVIDE EASTBOUND. THAT OPPOSITE VEHICLE WAS TURNING RIGHT, MY CAR SLOWED DOWN ALTHOUGH THE OTHER CAR WAS TWICE AS FAR AWAY COMPARED TO THE RIGHT-TURN COMPLAINT ABOVE. NO INPUT FROM ME, NO DASHBOARD WARNINGS, TOO FAR AWAY TO BE CONSIDERED A SAFETY ISSUE. ANOTHER OCCURRENCE: WAS DRIVING STRAIGHT, EST 20MPH CITY ROAD.. CAME TOWARDS A SMALL DIP IN THE ROAD, EST 3' WIDE, SHALLOW. NO VEHICLES ON ROAD. CAR SLOWED DOWN, NO INDICATIONS. I STEPPED ON THE GAS, NO RESPONSE. PRESSED DRIVE BUTTON, NO RESPONSE. AFTER GETTING OVER THE DIP, I PULLED TO THE SIDE OF THE ROAD. TURNED CAR OFF AND RESTARTED, DROVE CORRECTLY AFTER THAT. USED SAME ROAD TO COME BACK, CAR HANDLED DIP IN ROAD APPROPRIATELY. SUMMERTIME DRIVE. SEPARATE ISSUE: BRAKES ARE SQUEALING WHEN I DRIVE CAR AT LOW SPEEDS. CITY ROADS, VARIED SPEED LIMITS; 25MPH TO 40MPH. REVERSING OUT OF PARKING, PRESS BRAKES, SQUEAL. DRIVE TO STOP SIGN, SQUEAL. DRIVE FROM THAT STOP SIGN IN STRAIGHT LINE, CITY ROAD, COME TO STOP SIGN, DOES NOT SQUEAL. ENVIRONMENTS ARE DIFFERENT; USING VEHICLE IN -15F TEMP UP TO 85, 90F. *TR
AFTER A HARD STOP AT A STOPLIGHT, WHEN ATTEMPTING TO ACCELERATE THE CAR WOULD NOT ACCERLATE EVEN WHEN PUSHING HARD AND PUMPING ON THE GAS PEDAL. COULD HEAR THE ENGINE REVING BUT WOULD NOT GO OVER 20 MPH. TOOK IT TO THE DEALER THE NEXT DAY AND THEY COULD FIND NOTHING WRONG. HAPPENED A 2ND TIME WHEN ATTEMPTING TO PASS A CAR. IN THAT INSTANCE I RECALL SPEEDING UP TO PASS THE CAR AND ONCE IN FRONT IF IT HAD TO STEP ON THE BRAKE DUE TO A PENDING STOP LIGHT. WHEN ATTEMPTING TO ACCELERATE AGAIN THE CAR WOULD NOT ACCELERATE. COULD HEAR THE ENGINE REVING UP, BUT THE CAR WOULD NOT GO OVER 20 MPH.
MY 2019 ACURA RDX EXPERIENCED A TOTAL, UNEXPECTED LOSS OF ENGINE POWER WHILE ATTEMPTING TO PASS A TRUCK ON A 2 LANE HIGHWAY. ALL PROPULSIVE POWER SUDDENLY DISAPPEARED JUST AS I EXPECTED THE TURBOCHARGER TO KICK IN FOR SAFE PASSING. I FIRMLY DEPRESSED THE ACCELERATOR A COUPLE TIMES WITH ZERO RESPONSE FROM THE ENGINE. THIS WAS ACCOMPANIED BY A SENSE OF THE ENGINE MISFIRING. MY BELIEF IS THAT THIS PROPULSION FAILURE IS RELATED TO A TURBOCHARGER ACTIVATION ISSUE. PLEASE NOTE THAT WHILE MY DEALER HAS FOUND NO ONGOING ENGINE PROBLEM IN MY CAR, THE DEALERSHIP HAS ORDERED TURBOCHARGER RELATED PARTS AND INTENDS TO INSTALL THEM NEXT WEEK. ALSO, WHILE STRANDED, WE SEARCHED ONLINE AND FOUND REFERENCES TO SEEMINGLY SIMILAR ACURA FAILURES THAT OCCURRED IN WET AND RAINY CONDITIONS. WE WERE DRIVING IN COOL AND RAINY CONDITIONS AT THE TIME OF THIS FAILURE. FORTUNATELY, WE AVOIDED A CRASH AND COASTED TO A STOP ON THE LEFT SHOULDER. ENGINE WAS STILL RUNNING AND THE CAR PUT ITSELF INTO CREEP MODE, WHICH ALLOWED MOVEMENT TO THE RIGHT SHOULDER. A VERY DANGEROUS AND POTENTIALLY FATAL ACCIDENT WAS LUCKILY AVERTED. THE VEHICLE WAS HAULED 130 MILES TO MY LOCAL ACURA DEALERSHIP WHICH REPORTED AN ENGINE MISFIRE INDICATION FROM THE CAR'S COMPUTER BUT NO FURTHER INDICATION OF PRIOR OR SUBSEQUENT ISSUES.
I WAS DRIVING ABOUT 20 MPH, ON A CITY STREET, AND I FELT THE CAR VEERING TO THE RIGHT. THE NEXT THING I KNEW I WAS SIDE SWIPING A PARKED CAR AND REALIZED THAT I HAD NO CONTROL OVER THE STEERING. WHEN I FINALLY CAME TO A STOP AND OUT OF THE WAY OF TRAFFIC, SEVERAL WITNESSES CAME OVER TO MAKE SURE I WAS OKAY. FORTUNATELY, I WAS, HOWEVER, WE ALL SAW THAT THE RIGHT FRONT TIRE WAS PERPENDICULAR TO THE WHEEL WELL AND THE TIE ROD WAS BROKEN IN TWO. WITNESSES, POLICE OFFICERS WHO RESPONDED TO THE SCENE, AND THE AAA TOW TRUCK DRIVER WERE SHOCKED TO SEE THE DEFECT IN THE TIE ROD, AND ALL COMMENTED THAT HAD I BEEN DRIVING ON A HIGHWAY, I COULD HAVE EASILY BEEN SEVERELY INJURED OR WORSE, OR CAUSED A FATAL CRASH AND HARM TO OTHERS. THANKFULLY THAT DID NOT HAPPEN, BUT THE FACT THAT THE TIE ROD BROKE IN A RELATIVELY NEW CAR MAKES ME EXTREMELY CONCERNED ABOUT EVER DRIVING THIS CAR AGAIN, EVEN IF IT IS SOMEHOW 'REPAIRED'.
INFOTAINMENT SYSTEM DOES NOT WORK (GOES BANK, FREEZES OR GOES IN AND OUT), SPECIFICALLY CARPLAY WHICH CONNECTS AND DISCONTENTS (IN AND OUT) ON A REGULAR BASIS. I'VE BEEN EXPERIENCING THIS PROBLEM SINCE FIRST PURCHASING THE CAR IN JULY 2018. I HAVE TAKEN IT TO THE DEALERSHIP 3 TIMES NOW AND FILED A COMPLAINT WITH ACURA, WHICH BLAMES APPLE AND CLAIMS IT'S NOT THEIR PRODUCT'S FAULT. I WAITED UNTIL I GOT A NEW IPHONE THINKING THAT WOULD SOLVE THE PROBLEM; NOW ACURA SAYS MY PHONE IS TOO NEW AND STILL NOT COMPATIBLE. THIS IS A DANGEROUS ISSUE AND DISTRACTING WHILE DRIVING. THE PROBLEM OCCURS WHILE THE CAR IS STATIONARY AND IN MOTION.
THE BACK SEAT OF THE VEHICLE IS LOOSE AND ROCKS UP TO AN INCH OR MORE. WE TOOK THE CAR INTO THE DEALERSHIP TO FIX THE PROBLEM AND WERE TOLD THAT THIS WAS STANDARD ON THE 2019 ACCURA RDX. SEATS THIS LOOSE DO NOT SEEM SAFE TO ME. WE HAVE AN INFANT IN A CAR SEAT IN THE BACK SEAT OF THE CAR. HER CAR SEAT IS SUPPOSED TO MOVE LESS THAN ONE INCH WHEN PROPERLY INSTALLED. WITH THE BACK SEAT AS LOOSE AS IT IS, THERE IS NO WAY FOR ME TO INSURE HER SAFETY IN THIS CAR. THE SEAT IS LOOSE ALL THE TIME- REGARDLESS OF WHEN THE CAR IS IN MOTION- AS LONG AS SOMEONE OR SOMETHING IS SUPPLYING ENOUGH FORCE. WE HAVE A VIDEO OF THE SEAT MOVEMENT, BUT THERE IS NO WHERE TO ADEQUATELY ATTACH IT TO THIS REPORT.
WHEN USING AUTO BRAKE HOLD WHEN STOPPED IN TRAFFIC AND IF ENGINE AUTO START STOP IS ENGAGED, IF THE AUTO START STOP TURNS THE ENGINE BACK ON THERE ARE TIMES WHEN THE AUTO BRAKE HOLD RELEASES BY ITSELF AND CAR STARTS MOVING FORWARD. THIS COULD BE A SAFETY ISSUE IN CASE THERE IS A PEDESTRIAN IN THE CROSS WALK OR IF THE DRIVER DOES NOT HIT THE BRAKE PEDAL IMMEDIATELY COULD HIT THE VEHICLE IN FRONT. I DO NOT SEE ACURA HAVING ANY RECALL TO FIX THIS. A FORUM LINK OF OTHER PEOPLE REPORTING THE SAME ISSUE: HTTPS://ACURAZINE.COM/FORUMS/3G-RDX-PROBLEMS-FIXES-458/BRAKE-HOLD-ISSUE-977762/
2019 NEW RDX! THE CAR BRAKES SOUND HORRIBLE EVERYDAY! I HAVE BEEN PROMISED OVER 9 MONTHS ITS BEING WORKED ON. I'VE HAD THEM CHANGED 3 TIME BY THE DEALER AND STILL SQUEAKS EVERY TIME I STOP. I'M FEARING FOR MY SAFETY BECAUSE THEY CANNOT FIX THE PROBLEM AND I FEEL THEY WILL FAIL SOON. IT'S A VERY WELL KNOWN PROBLEM IF YOU GOOGLE 2019 AND 2020 RDX BRAKE PROBLEMS THEY GAVE ME A $300 VISA CARD FOR MY INCONVENIENCE!!! I DON'T KNOW WHO TO TURN TO ANYMORE BECAUSE THE COMPANY DOESN'T CARE TO FIX THIS 2 YEAR OLD MODEL'S PROBLEM
I WAS DRIVING ON A TWO-LANE HIGHWAY IN RURAL MISSISSIPPI. ONCE ON A STRAIGHTAWAY AND WITH PLENTY OF SPACE TO PASS, I ATTEMPTED TO DO SO. AS SOON AS I ACCELERATED, THE PEDAL WENT TO THE FLOOR, I LOST ALL POWER, ENGINE LIGHT FLASHED ON, AND I WAS TRAPPED IN THE LEFT LANE WITH ONCOMING TRAFFIC RACING AT ME. WITH LESS THAN TWO SECONDS TO SPARE AND WITH THE HELP OF DOWNHILL MOTION, I WAS ABLE TO SQUEEZE AHEAD OF THE VEHICLE I WAS ATTEMPTING TO PASS AND INTO THE RIGHT LANE JUST AS ONCOMING TRAFFIC WHIZZED BY. I SAT ON THE SHOULDER OF THE HIGHWAY AND LITERALLY SHOOK FOR ABOUT AN HOUR. THE CAR WAS TOWED TO ACURA OF JACKSON. WHILE SITTING AT THEIR DEALERSHIP, I FOUND ALL THESE SIMILAR COMPLAINTS. LIKE ALL THE OTHERS, NO CODES SHOWED UP AND NOTHING COULD BE DONE. THEY KEPT THE CAR FOR THREE DAYS AND COULD NOT GET IT TO REPLICATE THE SITUATION. I DROVE IT BACK TO TEXAS AND AM JUST WAITING FOR THE ISSUE TO HAPPEN AGAIN...PRAYING THAT IF AND WHEN IT DOES, IT WILL NOT BE A LIFE-THREATENING SITUATION THIS TIME. WHY IS THIS CONTINUING TO BE REPORTED AND NOTHING IS BEING DONE? OTHERS REPORTED THIS HAPPENING IN HEAVY RAIN. I WAS TRAVELING AT 70MPH ON A WET ROAD AT THE TIME. IT WAS CLOUDY, BUT IT WAS NOT RAINING AT THE TIME. THE CAR WAS IN COMFORT MODE AT THE TIME.
WHILE DRIVING MY 2019 ACURA RDX I ATTEMPTED TO PASS A SLOWER MOVING VEHICLE. DURING ACCELERATION MY ENGINE LIGHT STARTED FLASHING AND SIMULTANEOUSLY THE VEHICLE LOST ALL POWER TO THE ENGINE. THIS PREVENTED ME FROM PASSING AND FORCED ME TO FALL BACK IN BEHIND THE VEHICLE I WAS PASSING. THIS WAS EXTREMELY DANGEROUS AND COULD HAVE HAD CATASTROPHIC RESULTS IF ANOTHER VEHICLE WAS APPROACHING. AFTER FALLING BACK IN BEHIND THE VEHICLE I PULLED OFF ONTO THE SHOULDER. I TURNED OFF THE VEHICLE AND WAITED ABOUT 2 MINUTES AND UPON TURNING IT BACK ON; IT WAS BACK TO NORMAL. I PAID NEARLY $50,000. TO HAVE A SAFE AND RELIABLE VEHICLE. THIS VEHICLE IS SO UNSAFE TO DRIVE WITH THIS ISSUE IT BASICALLY SITS IN THE GARAGE. CONTACTING ACURA DEALERS / SERVICE DEPARTMENTS THEY KNOW ABOUT THIS BUT ARE WAITING FOR THE COMPANY ACURA TO COME UP WITH A SOLUTION. THIS VEHICLE IS NOT SAFE AND MY LIFE AND FAMILY'S LIFE WERE PUT INTO JEOPARDY. ACURA DOESN'T HAVE THE RIGHT TO PUT THEIR CUSTOMERS LIVES IN JEOPARDY. THEY NEED TO FIX THIS ISSUE OR ALLOW THEIR CUSTOMERS TO RETURN THIS DEFECTED VEHICLE IMMEDIATELY.
ON TV NEWS AFTER SEEING A COUPLE OF CARS EVEN A SMALL SUV OVERTURNED IN THE EXACT LOCATION I DAMAGED MY ACURA RDX. I DECIDED TO REPORT MY ACCIDENT. NOT SURE THE EXACT DATE BUT GIVE OR TAKE OCTOBER 15,2019. IT WAS IN THE BEGINNING OF CONSTRUCTION AT THE CORNER OF TREMONT AVE AND VAN NEST A ISLAND WAS CONSTRUCTED WITH WHAT WOULD BECOME A STAND UP TWO AND A HALF FOOT SQUARE BOX WHICH LOOKS LIKE THE BASE FOR A STREET LIGHT.I WAS MAKING A LEFT HAND TURN AT THE LIGHT.THIS STOOD IN A BLIND SPOT NO MARKINGS NO BARRICADES NOTHING NO CONES AND NO FLAGS . I DIDN'T KNOW ANYTHING UNTIL I FELT AND HEARD THE BOOM BANG. I THEN GOT OUT AND LOOKED AND REALLY SAW NOTHING DIDN'T WANT TO HOLD UP TRAFFIC IT WAS AROUND 6-7 PM. I LOVE MY VEHICLE.IT IS A LEASE BUT I TAKE SUCH GOOD CARE OF IT. I LOOKED AT IT AGAIN AND WAS BROKEN HEARTED THE IMPACT WAS FROM THE BOTTOM WHICH CAUSED BODY DAMAGE
2019 ACURA RDX ADVANCE SH-AWD ODOMETER 12,900 TUESDAY 01/14/2020 14:20; LKAS ON, COMFORT MODE, ENGINE IDLE STOP/START CANCELLED WITH THE BUTTON, 60 DEG F. ON A 300+ MILE ROAD TRIP, THE LATTER HALF UNDER HEAVY RAIN. NEARING MY HOME, THE RAIN WAS ALMOST STOPPED, AND AS I ACCELERATEDUP A LONG STEEP GRADE, THE RDX FELT LIKE IT RAN OUT OF GAS. IT JUST SPUTTERED ALONG UP THE HILL UNTIL I CAME TO A DRIVEWAY AND TURNED IN. I NOTICED THE ENGINE LIGHT WAS ON. I TURNED OFF THE ENGINE, WAITED A FEWMINUTES, THEN IT RESTARTED AND HAS BEEN OK SINCE THEN. I DID NOTICE THE NEXT DAY THAT THE IDLE START/STOP FUNCTION IS "UNAVAILABLE" AND THE CAR CONTINUES TO RUN WITH THE FOOT ON THE BRAKE. I DO QUITE A BIT OF 2 LANE TRAVEL, AND OFTEN MUST PASS SLOWER TRAFFICUNDER FULL POWER. IF THIS SITUATION OCCURS DURING A PASSING MANEUVER WITH SHORT SITE DISTANCE, IT WOULD BE DISASTROUS. BASED ON THIS FEAR, MY DRIVING ABILITY IS NOW SEVERELY LIMITED UNTIL THIS PROBLEM IS DIAGNOSED AND RESOLVED.
MY BRAND NEW 2019 ACURA RDX THAT HAD 9200 MILES ON IT SHUT DOWN ON ME ON THE FREEWAY. IT WAS RAINING AND I PULLED OUT TO PASS, GOING ABOUT 75 MPH, AND IT WENT INTO WHAT I NOW KNOW IS LIMP MODE AND THE ENGINE LIGHT FLASHED ON AND OFF AND THE ENGINE WAS MAKING A DIFFERENT SOUND THAN NORMAL. I HAD SOMEONE TAILGATING ME, SO I AM LUCKY IT DIDNT CAUSE AN ACCIDENT. GOT PULLED OVER AND CALLED THE DEALERSHIP AND THEY SAID IT NEEDED TO COME IN. THEY SPECULATE RAINDROPS GOT ON THE ENGINE FILTER (FORGET THE NAME) AND THE CAR THOUGHT IT WAS MALFUNCTIONING AND SHUT DOWN. I HADNT TURNED THE CAR OFF BECAUSE I WAS AFRAID ID BE STRANDED, SO I DONT KNOW IF IT WOULD HAVE RESET ITSELF. STILL, I BOUGHT THIS CAR FOR DEPENDABILITY AND IVE LOST ALL TRUST. I HAD HAD THREE ACURA CARS BEFORE THIS. IVE BEEN TOLD THERES NO FIX AND ENGINEERS ARE WORKING ON IT BUT THEY COULDNT RECREATE THE SITUATION AND ITS WORKING OKAY NOW. THIS IS A SAFETY ISSUE. I COULD HAVE BEEN ON A TWO-LANE PASSING AND COULDNT GET BACK IN WHEN IT SHUT DOWN BEFORE AN ONCOMING CAR! SO I CANT DRIVE IT IN THE RAIN OR PASS NOW? THE DEALERSHIP HAD ONE OTHER RDX DO THE SAME THING AND IM READING SEVERAL ONLINE. I FEEL LIKE ITS RUSSIAN ROULETTE. DO I JUST HAVE A LEMON OR IS IT A DESIGN FLAW? IM SCARED! THE CAR IS STILL AT THE DEALERSHIP, BUT THERE'S NOTHING THAT CAN BE DONE BECAUSE EVERYTHING CHECKS OUT. THEY DON'T HONESTLY KNOW WHAT TO DO, SO THE POSSIBILITY OF BEING STRANDED OR MISSING A FLIGHT OR BEING INJURED OR KILLED IS NOT OFF THE TABLE! THEY KNOW THEY HAVE A PROBLEM BUT NOT MAKING IT PUBLIC KNOWLEDGE. IT'S A BRAND NEW DESIGN SO THERE MUST BE A FLAW.
WE TURNED ONTO THE ON-RAMP OF I40 WEST IN ARKANSAS AT EXIT 58 HEADING WEST. I ACCELERATED TO GET UP TO SPEED TO MERGE ONTO THE HIGHWAY. WHEN I REACHED 70MPH THE CAR STOPPED ACCELERATION AND VERY RAPIDLY SLOWED TO 20MPH IN FRONT OF MULTIPLE CARS AND SEMI TRUCKS. I WAS LUCKY TO HAVE BEEN MISSED BY THE TRAFFIC BEHIND US AND WAS ABLE TO GET TO THE RIGHT SHOULDER. THE CAR WOULD NOT ACCELERATE PAST 10-20MPH. WE LIMPED TO THE NEXT EXIT AND FOUND A PARKING LOT. I TURNED THE CAR OFF AND BACK ON AND IT SEEMED TO BE WORKING CORRECTLY AGAIN. MY ENTIRE FAMILY COULD HAVE EASILY BEEN KILLED! DURING THE INCIDENT THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON UNTIL TURNING THE CAR OFF AND BACK ON.
TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF WARNING INDICATOR WAS ILLUMINATED WHILE HIS WIFE WAS OCCUPYING THE SEAT. THE VEHICLE WAS RESTARTED TWICE AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO AUTOSPORT ACURA OF DENVILLE (3109 ROUTE 10 EAST, DENVILLE, NJ 07834, (973) 298-0330), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 10088356. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 14,000.
WHEN A LIGHT SNOWFALLS AND COVERS THE A BADGE ON THE FRONT OF THE VEHICLE A WARNING LIGHT SHOWS UP SAYING RADAR IN AN ORANGE BOX AND SAYS SOME DRIVER ASSIST SYSTEMS CANNOT OPERATE RADAR OBSTRUCTED. IN SNOW YOU NEED ALL SYSTEMS WORKING. I WAS DRIVING ON CITY STREETS.
I REPORTED AN ISSUE WITH MY 2019 ACURA RDX, WHERE IF: ENGINE AUTO STOP IS ENABLED, AND BRAKE HOLD IS ENABLED. ON TWO OCCASIONS, THE VEHICLE LURCHED FORWARD WHILE THE BRAKE HOLD IS ENABLED THIS PROPELLED ME TO THE SIDE OF THE INTERSECTION TODAY, WITH A 2020 LOANER, IT HAPPENED AGAIN
TL* THE CONTACT OWNS A 2019 ACURA RDX. WHILE DRIVING, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE NORMALLY; HOWEVER, THE INSTRUMENT PANEL SEIZED. THE VEHICLE WAS TAKEN TO PARAGON ACURA (56-02 NORTHERN BLVD, WOODSIDE, NY 11377, (347) 862-9539) WHERE IT WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE AN UPDATE WAS COMPLETED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
THE ABOVE MENTIONED VEHICLE WAS LEASED IN MARCH 2019. I HAVE RECENTLY EXPERIENCED ISSUES WITH THE INFOTAINMENT SYSTEM THAT COMES STANDARD WITH MY VEHICLE. THE SCREEN IS GOING BLACK AND NOT RESPONDING WHILE THE VEHICLE IS IN MOTION ON A BRIDGE. THIS IS CAUSING MY BLUETOOTH, BLINDSPOT ASSIST, NAVIGATION, AND ENTIRE COMPUTER SYSTEM TO MALFUNCTION. I AM ALSO HAVING ISSUES WITH THE VEHICLE STARTING. IT WAS AT ONE POINT I WAS TOLD TO PLACE MY KEY NEAR THE START BUTTON IN ORDER FOR THE VEHICLE TO START. I WAS INFORMED BY DANIEL FLORES OF ACURA OF WAPPINGER FALLS THAT THEY ARE AWARE OF THE ISSUE BUT THEY HAVE NO IDEA WHEN THE ISSUE WILL BE RESOLVED. I AM AFRAID THAT I WILL BE PLACED IN A SITUATION WHERE MY VEHICLE WILL NOT START OR CAUSE A SAFETY ISSUE FOR MYSELF OR A PEDESTRIAN. MY VEHICLE IS LESS THAN A YEAR OLD AND I HAVE I INVESTED MORE THAN $10000 IN IT. THE ONLY WAY FOR ME TO GET OUT OF IT IS TO SPEND AN ADDITIONAL $133.00 A MONTH (WHICH I DO NOT HAVE) AND CHANGE THE VEHICLE OUT TODAY!!!. I AM LOOKING FOR HELP. MY HUSBAND RECENTLY HAD A 2013 NISSAN ROGUE CATCH ON FIRE IN MY DRIVEWAY JUST UNDER MY BEDROOM WINDOW. I AM AFRAID THAT SOMETHING LIKE THIS MAY OCCUR AGAIN.
ERRATIC DISPLAY OPERATION CAUSES DRIVER DISTRACTION PROBLEMS AND POSSIBLE DAMAGE TO CAR OPERATION (TRANSMISSION). AS SHOWN IN ATTACHMENTS IT DISPLAYS SYSTEM ERROR. THE INFOTAINMENT SYSTEM SCREEN GOES DARK. TIRE PRESSURE DISPLAYS FALSE INFORMATION. I HAVE TAKEN THE VEHICLE TO THE DEALER MULTIPLE TIMES; EACH TIME THE DEALER SAYS NOTHING WRONG OR THEY BELIEVE PROBLEM WILL BE FIX WITH THE RADIO UPDATE. THEY CONSTANTLY RESET THE VEHICLE AND WRITE ON THE REPORT, NO PROBLEMS FOUND. MY OPINION IS THAT THERE IS AN INCOMPATIBILITY WITH THE VEHICLE ELECTRONICS AND THE DISPLAY SYSTEMS IN THE VEHICLE AND THE INFOTAINMENT SYSTEM THAT ACURA IS USING TO PRESENT VEHICLE DATA TO THE DRIVER. IMG_0807 SHOWS THE WARNING OF LOW TIRE PRESSURE WHEN IN FACT ALL TIRES HAVE CORRECT PRESSURE. IMG_0802 SHOWS SYSTEM ERROR WHEN TRYING TO ACCESS A RADIO STATION. IMG_0801 SHOWS THE SYSTEM REQUIRES AN UPDATE BUT NO DEALER OR SERVICE GROUP HAS THE UPDATE. I'M UNABLE TO SHOW THE BLANK OR FLICKERING DISPLAY. THIS IS DANGEROUS BECAUSE YOU CAN'T TELL IF THE VEHICLE IS IN COMFORT MODE OR SPORT OR SNOW
ON OCTOBER 30, 2019, I WAS PASSING A DUMP TRUCK ON RT. 539 IN NEW JERSEY, I HAD JUST ACCELERATED TO COMPLETE THE PASS. AS I WAS COMPLETING THE PASS, THE ENGINE LOST POWER AND THE ENGINE MALFUNCTION LIGHT BEGAN BLINKING, I'VE BEEN TOLD THE VEHICLE WENT INTO LIMP MODE. THE CAR DECELERATED AND WOULD NOT GO OVER 20 MPH. I WAS QUICKLY ABLE TO PULL ONTO THE SHOULDER TO AVOID BEING HIT BY THE TRUCK I JUST PASSED. ONCE IN THE SHOULDER, I TURNED THE VEHICLE OFF. WHEN I TURNED THE VEHICLE BACK ON, THE ENGINE MALFUNCTION LIGHT WAS NO LONGER FLASHING AND THE CAR RESUMED NORMAL OPERATIONS. I CONTACTED THE LOCAL ACURA DEALERSHIP. THE DEALERSHIP KEPT THE VEHICLE FROM OCTOBER 30 UNTIL NOVEMBER 1, I WAS TOLD THAT THERE WERE NO STORED CODES ON THE VEHICLE. THE VEHICLE WAS TEST DRIVEN FOR 60 MILES, THE DEALER WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS RETURNED TO ME, I WAS INFORMED IF THE ISSUE OCCURS AGAIN TO BRING IT BACK. THIS VEHICLE HAD APPROXIMATELY 10,500 MILES ON IT AT THE TIME OF THE INCIDENT. THIS IS A VERY DANGEROUS PROBLEM, I NARROWLY AVOIDED BEING IN A CAR ACCIDENT.
CAR GOES INTO "LIMP MODE" AND LOSES ALL ENGINE POWER AT HIGHWAY SPEEDS. HAS HAPPENED 4 TIMES, TWICE PUTTING MY SAFETY IN JEOPARDY. THE FIRST TIME IT HAPPENED I WAS ACCELERATING ONTO THE HIGHWAY. I PULLED OVER AND RESTARTED THE VEHICLE, ATTRIBUTING IT TO A ONE TIME GLITCH. IT HAPPENED THE SECOND TIME WHEN I WAS ATTEMPTING TO PASS ANOTHER VEHICLE ON THE HIGHWAY. I CALLED THE DEALERSHIP AND THEY ADVISED ME TO RESTART THE VEHICLE AND DRIVE INTO THEIR SHOP. THE THIRD TIME IT HAPPENED I WAS ACCELERATING ONTO A HIGHWAY FROM THE ON RAMP. I CALLED AND LEFT A MESSAGE FOR THE DEALERSHIP. THE FOURTH TIME IT HAPPENED I WAS ATTEMPTING TO PASS A SEMI TRUCK IN A CONSTRUCTION ZONE. MY RDX LOST ALL ENGINE POWER AND I WAS FORCED TO TURN ON THE FLASHING EMERGENCY LIGHTS AND COAST UNTIL I REACHED THE END OF THE CONSTRUCTION ZONE. ACURA HAS REPEATEDLY DENIED THE EXISTENCE OF THIS PROBLEM AND TOLD ME I WAS THE ONLY ONE EXPERIENCING THIS ISSUE. THE APPROXIMATELY 20 COMPLAINTS FILED WITH THE NHTSA INDICATE OTHERWISE. ACURA HAS REFUSED TO RESOLVE THIS ISSUE, CLAIMING THEY CANNOT DUPLICATE IT. A RECALL SHOULD BE INSTITUTED BEFORE SOMEONE IS INJURED OR KILLED BY THIS SERIOUS SAFETY ISSUE.
ON WEDNESDAY, OCT 16, 2019, I WAS DRIVING THIS RDX FOR ABOUT 2 HOURS, AND WAS GOING SOUTH ON N CAROLINA RT #171 IN A STEADY RAIN ON A FLAT ROAD. I DROVE BEHIND A 18 WHEEL LOG TRUCK FOR 10-15 MINUTES AT 50-55MPH BEFORE CONFIRMING THERE WAS NO VEHICLES COMING THE OTHER WAY. WHEN IT WAS CLEAR FOR 1-2 MILES, I FLOORED THE ACCELERATOR TO PASS THE LOG TRUCK. THE RDX LEAPED FORWARD AT FIRST, BUT HALFWAY PAST THE LOG TRUCK THE VEHICLE LOST POWER AND SLOWED TO 35-40 MPH OR SO (MAYBE SLOWER, AS I AM GUESSING--- I WAS NOT LOOKING AT THE DASH). I WAS SCARED THAT I COULD NOT COMPLETE MY PASS OF THE TRUCK. FORTUNATELY, AFTER 5-10 SECONDS, THE TRUCK DRIVER NOTICED SOMETHING WAS AMISS, AND HE SLOWED DOWN TO LET ME PASS AT MY SLOWER SPEED. I PULLED OFF AND WAS GRATEFUL FOR TWO THINGS. FIRST THAT NO ONE WAS COMING THE OTHER WAY, AS A HEAD ON COLLISION COULD HAVE TAKEN PLACE. SECOND, THAT THE TRUCK SLOWED TO PERMIT ME TO PULL OFF ON THE RIGHT SHOULDER. THIS TOOK PLACE ABOUT 220PM. AFTER PULLING TO THE SHOULDER, AND LEAVING THE RDX RUNNING, I WAITED FOR SEVERAL MINUTES, AND TRIED TO PULL FORWARD. THE LIMITED POWER CONDITION REMAINED. AND THE ORANGE ENGINE SYMBOL CONTINUED TO APPEAR ON THE DASH. I SUSPECT THE ORANGE SYMBOL APPEARED WHEN I LOST POWER, BUT I WASN'T LOOKING AT THE DASH. AFTER SEVERAL MORE MINUTES, I TURNED THE CAR OFF AND WAITED FOR SEVERAL MORE MINUTES. WHEN THE CAR RESTARTED, THE SYMBOL WAS GONE, AND REGULAR POWER HAD RETURNED. I DROVE ABOUT 100 YARDS, AND THEN RE-ENTERED RT#171 WHEN THERE WAS NO ONE COMING BEHIND ME. THE RDX OPERATED FINE THEN AND I COMPLETED A 3.5 HOUR DRIVE TO MYRTLE BEACH. I DROVE NORMAL FROM THERE TO NAPLES FL OVER THE NEXT 5 DAYS WITH NO ISSUES. BUT, I DIDN'T TRY TO ACCELERATE BY DEPRESSING THE PEDAL TO THE FLOOR IN THE RAIN. THERE WAS A CLEAR SAFETY INCIDENT AT 220PM OCT 16TH. .
BRAKES INTERMITTENTLY MAKE SQUEALING NOISE (SINCE NEW) THAT SOUND LIKE THE BUILT IN WEAR INDICATORS THAT ALERT YOU THERE IS A PROBLEM WITH THE BRAKES. MY SAFETY CONCERNS IS THAT I HAVE HAD TO ACCEPTED THE NOISES AS NORMAL AND IF THERE WERE A PROBLEM WITH THE BRAKES I MOST LIKELY WILL IGNORE THE WEAR INDICATOR NOISE, LIKE THE STORY OF THE LITTLE BOY THAT CRIED WOLF. PEOPLE RIDING IN THE CAR, HEARING THE NOISES THAT I NO LONGER NOTICE HAVE MADE COMMENTS THAT I NEED TO HAVE THE BRAKES CHECK.THE CAR HAS BEEN TAKEN SEVERAL TIMES TO THE ACURA DEALER WHO SAYS THAT IT IS A COMMON ISSUE BUT CAN NOT DO ANYTHING TILL ACURA ISSUE A FIX. I HAVE TALK TO ACURA CUSTOMER RELATIONS SEVERAL TIMES BUT THEY HAVE NOT OFFERED ANY SOLUTIONS.PLEASE HELP.
REFERENCE A SAFETY CONCERN CAUSING DRIVER DISTRACTION. THE INFOTAINMENT SYSTEM SHOULD REDUCE DISTRACTION, ALLOWING THE DRIVER TO GIVE MORE ATTENTION TO DRIVING, BUT THE OPPOSITE IS OCCURRING. EXAMPLE : INTEGRATING CELL PHONE TO CARS BUILT IN HANDS FREE DEVICE, BUT IT DOES NOT WORK SOMETIMES CAUSING DISTRACTIONS. OTHER EXAMPLES ARE 2: SOMETIMES THE DISPLAY SCREEN STARTS FLASHING BACK AND FORTH FROM DARKER TO BRIGHT. THIS IS VERY DISTRACTING AT NIGHT WHEN THE SCREEN GOES INTO A BRIGHT DAY MODE. I KEEP A SPARE TOWEL HANDY TO COVER IT UP WHEN THIS OCCURS. 3: THE INFOTAINNMENT SYSTEM SOMETIMES STAYS IN A LOCK UP MODE SAYING "LOADING" AND THE BACK UP CAMERA SOMETIMES WILL NOT DISPLAY. THIS IS OF CONCERN BECAUSE I HAVE GRAND CHILDREN. 4: WHEN STARTING THE CAR THE XM MUSIC COMES ON LOUD AND CONTROLS (KNOB & LEVER) WILL NOT FUNCTION TO LOWER THE VOLUME DISTRACTING DRIVER WHILE BACKING OUT OF GARAGE. SOMETIMES LOSS OF FUNCTION CONTROLLING THE VOLUME IS SHORTER TERM, OTHER TIMES WENT FOR 30 MINUTES. 5: NAVAGATION SYSTEM STOPS WORKING IN ROUTE CAUSING DISTRACTION TO FIND A PLACE TO PULL OVER AND SWITCH TO SMART PHONE. 6: NUMEROUS OTHER ISSUES OCCUR ON WEEKLY BASIS DISTRACTING DRIVING. I HAVE TAKEN THE CAR TO DEALER SEVERAL TIMES TO REPAIR THIS WITH NO RESULTS AND THEM SAYING THIS IS A COMMON PROBLEM, WAITING ON ACURA TO COME UP WITH A FIX. I HAVE ALSO COMMUNICATED WITH ACURA, NO RESULTS. JUST BEING STRUNG ALONG FOR 1 YEAR NOW. VIDEOS OF THE ISSUES ARE AVAILABLE. PLEASE HELP.
WEN I TURN THE RADIO THE RADIO PLAY FOR 1 DAY AFTER ONE DAY I HAVE TO UNPLUG THE CAR BATTERY AND RESET THE RADIO BECAUSE THE RADIO DON'T WORK IT IS SAYING THAT THE RADIO IS NOT ABELOBLE SOW I HAVE TO DISCONET DE BATTERY EVERY OTHER DAY AND RESET THE RADIO FOR THE RADIO COULD WORK EVEN WEND ACURA SEND THE NEW UPDATE ON 9/18/2019 SOW THIS
ON OCTOBER 6, 2019 I WAS TRAVELING WEST ON INTERSTATE 80 IN WESTERN PENNSYLVANIA AT ABOUT 70 MPH. ACCELERATED IN THE LEFT LANE TO PASS ANOTHER VEHICLE WHEN THE ENGINE LOST POWER.. PULLED OVER TO THE SHOULDER AS MAXIMUM SPEED DROPPED TO 40, THEN 20, THEN ABOUT 10. CHECK ENGINE LIGHT WAS BLINKING AN ENGINE WAS RUNNING ROUGH. HAD CAR TOWED TO DEALER. IT IS CURRENTLY BEING EVALUATED.
CAR INFOTAINMENT SYSTEM FREQUENTLY FREEZES OR CRASHES, RENDERING MANY OF THE VEHICLES' FEATURES INOPERABLE. THE INFOTAINMENT SCREEN INTERMITTENTLY TURN FROM NIGHT MODE TO DAY MODE. THE INFOTAINMENT SYSTEM IS UN-RELIABLE AND UN-STABLE. THE INFOTAINMENT SCREEN GOES BLACK INTERMITTENTLY. THE DRIVE MODE IS UN-AVAILABLE
VEHICLE LOST ALL ENGINE POWER WHEN ACCELERATING TO PASS FROM APPROX 60 MPH. CHECK ENGINE LIGHT CAME ON, PULLED TO THE SHOULDER AND POWER WAS STILL NOT PRESENT UNTIL THE VEHICLE WAS SHUT OFF AND RESTARTED. HAS HAPPENED ON A FEW OTHER OCCASIONS, VERY DANGEROUS IF PASSING ON A 2 LANE HIGHWAY.
WE PURCHASED THIS VEHICLE NEW IN APRIL 2019. TODAY FOR THE FOURTH TIME SINCE WE PURCHASED THIS LEMON OUR DISPLAY SCREEN WENT OUT AND WE ARE HAVING TO BRING THIS CAR BACK TO THE DEALERSHIP FOR REPAIR. THIS IS A SAFETY ISSUE SINCE WHEN OUR DISPLAY SCREEN GOES OUT WE ARE UNABLE TO SEE OUR BACKUP CAMERA WHICH IS A REQUIRED SAFETY DEVICE
AT TIMES, EVEN WHILE DRIVING, THE PASSENGER AIRBAG "OFF LIGHT" STAYS ON WHEN A PASSENGER IS THE FRONT PASSENGER SEAT, I HAVE TAKEN THE ACURA RDX TO THE DEALER 4 TIMES AND IT HAS NOT BEEN FIXED. IT HAPPENS REGULARLY WHEN MY WIFE IS THE PASSENGER, SHE WEIGHS 110 POUNDS. IN THE ACURA OWNER'S GUIDE IT SAYS THE SENSOR DETECTOR SHOULD TURN OFF THE "AIRBAG OFF" INDICATOR WHEN IT DETECTS SOMEONE OVER 65 POUNDS. THE ONLY WAY TO GET THE "AIRBAG OFF" LIGHT OFF IS TO TURN THE ENGINE OFF AND RESTART THE CAR. THIS IS A MAJOR SAFETY ISSUE SINCE THE PASSENGER WILL NOT BE PROTECTED WHEN THE "AIRBAG OFF" IS INDICATED. WE HAVE PROVIDED THE DEALER WITH VIDEOS OF THIS HAPPENING.
WHILE ATTEMPTING TO PASS ANOTHER VEHICLE ON INTERSTATE AT AROUND 70 MPH, CAR POWER FAILS LOSING MOST POWER AND ENGINE LIGHT BLINKING LEAVING US VERY UNSAFE! ONCE GETTING TO THE SHOULDER AND RESTARTING CAR, IT IS NORMAL AGAIN. THIS HAS HAPPENED 4 TIMES NOW. ACURA CAN'T FIND ANY CODES AND DOES NOT HAVE AN ANSWER FOR THIS SAFTETY ISSUE!
BRAKES HAVE SQUEAKED ESP IN THE MORNINGS WITHIN THE FIRST 5-10 MIN OF DRIVING THE CAR EVER SINCE I PURCHASED IN OCT 2018. THIS IS A KNOWN PROBLEM WITHOUT ANY FIXES AS PER PREVIOUS COMPLAINTS. NOTICED THAT BRAKES FEEL AS IF SOMETHING IS LOOSE WHEN YOU APPLY DEEP PRESSURE. I HAVE ALSO NOTICED AN INTERIOR CABIN CLICKING OR RATTLING TYPE NOISE WHEN BRAKING AS IF SOMETHING IS LOOSE IN THE CABIN.
THE ACURA'S INFO-MOBILITY/APPLE CAR PLAY STOPS WORKING. MAKING THE HANDS FREE FEATURE TO THIS CAR INOPERABLE. THE RADIO AND GPS FEATURES AS WELL AS THE BLUETOOTH AND APPLE CAR PLAY ALL STOP WORKING AND OR FREEZE AFTER A FEW MINUTES.
THE VEHICLE DOES NOT DISPLAY ELAPSED DRIVING TIME. THIS IS OUR EIGHTH ACURA. EVERY PREVIOUS ONE HAD THIS DISPLAY AS HAD EVERY CAR WE EVER OWNED OR LEASED OVER THE PAST 35+ YEARS. THIS IS A SAFETY ISSUE. I NEED TO KNOW MY DRIVING TIME IN ORDER THAT I CAN STOP TO REST OR CHANGE DRIVERS.
WE BOUGHT THIS CAR 3/2019 AND SOON THEREAFTER STARTED HAVING SIGNIFICANT PROBLEMS WITH THEIR TECHNOLOGY CONTROLLING NAVIGATION, PHONE, MEDIA, ETC., AND ITS FAILURE TO PERFORM CAN CAUSE DRIVER DISTRACTION, WHICH IS A CLEAR SAFETY ISSUE. ALL THESE THINGS HAVE OCCURRED MULTIPLE TIMES, WITHOUT CONSISTENCY AS TO WHY OR WHEN: 1.NAVIGATION FAILURE 2.CONFLICTING NAVIGATION DIRECTIONS BETWEEN THE DASHBOARD SCREEN AND THE ILLUMINATED NAVIGATION DIRECTIONS ILLUMINATED IN THE DRIVER'S WINDOW 3.DROPPING PHONE CALLS 4.DROPPING APPLE CAR PLAY AND ITS NAVIGATION SYSTEM 5.A TWO-VIEW SCREEN THAT CAN GO COMPLETELY BLANK, OR EITHER OF THE VIEWS CAN GO BLANK 6.THE CLOCK CHANGES TIME FOR NO REASON, AND THE LIST FOR THE FAILURES GO ON. ALL THE ISSUES ABOVE CAN DISTRACT THE DRIVER AND POTENTIALLY CAUSE AN ACCIDENT WITH OUR FAMILY INSIDE.THESE GLITCHES HAPPEN AT ANY TIME, CONFUSING AND DISTRACTING THE DRIVER. THIS IS SIMPLY UNSAFE.WE HAVE REPORTED ALL THESE ISSUES TO THE ACURA DEALERSHIP WHERE THE NEW CAR WAS PURCHASED. WE HAVE PROVIDED PICTURES AND VIDEOS OF THE FLAWS TO THE DEALER. THE DEALER REBOOTED THE CAR, BUT THE PROBLEMS PERSIST. ONLY RECENTLY, AFTER PUSHING ACURA, THEY ADMITTED THERE IS A KNOWN TECHNOLOGY ISSUE WITH THIS VEHICLE AND ACURA IS AWARE OF IT AND IS WORKING ON A SOLUTION, WITH NO DEFINITIVE DATE FOR RESOLUTION. IN THE MEANTIME, WE ARE DRIVING A CAR WITH SIGNIFICANT AND POTENTIALLY SERIOUSLY DANGEROUS FLAWS, WHICH ACURA KNEW AT THE TIME OF THE SALE, YET SOLD TO THE PUBLIC REGARDLESS. IN THE LAST CONVERSATION WITH ACURA, WE BASICALLY WERE YELLED AT AND TOLD THEY WOULD NO LONGER BE OF ASSISTANCE AND WE HAD TO WAIT FOR THE FIX. SO WE BOUGHT A AUTO, WITH KNOWN SERIOUSLY DANGEROUS DEFECTS BY ACURA, WITH NO SOLUTIONS FORTHCOMING, AND STONEWALLING BY ACURA. THEY DID OFFER TO BUY BACK THE CAR, BUT AT A DISCOUNT SINCE WE HAVE OWNED IT FOR FIVE MONTHS. IT ALL SMELLS.
ENGINE STALLS WHILE VEHICLE IS IN MOTION. VEHICLE IS ALREADY IN MOTION, 40 MPH. WE SIMPLY STEPPED ON THE GAS PADDLE AND THE CAR STALLED ON THE LEFT LANE.
VEHICLE WOULD NOT CHANGE GEARS, STUCK IN FIRST GEAR GOING OVER 50 MPH ON THE HIGHWAY.
PANORAMIC SUNROOF EXPLODED DRIVING DOWN THE HIGHWAY. NO OTHER CARS AROUND AND NOT DRIVING UNDER A BRIDGE. GLASS FRACTURES POINT UP, NOT FOUND WHEN GLASS HAS BEEN DAMAGED BY IMPACT.
FROM MARCH 2019 TO PRESENT: WHEN DRIVING AT SPEEDS ABOVE 55MPH, THE VEHICLE SLAMS ON IT'S BRAKES AUTOMATICALLY AND COMES TO A COMPLETE STOP. I THEN HAVE TO PUT THE RDX IN PARK, THEN BACK INTO DRIVE BEFORE I CAN ACCELERATE AGAIN. THIS HAPPENS WHEN NO OTHER CARS ARE AROUND THE FRONT OF THE VEHICLE. THIS HAS HAPPENED A TOTAL OF 10 TIMES. A COUPLE OF THE TIMES IT HAS HAPPENED, OTHER CARS HAVE HAD TO SWERVE AROUND ME TO MISS REAR ENDING ME. THERE IS NO WARNING LIGHTS OR NOISES BEFORE THE CAR SLAMS ON THE BRAKES. I HAVE PREVIOUSLY HAD PAIN FROM THE SEAT BELT LOCKING UP SO QUICKLY IN MY SHOULDER AND CHEST AREAS. THIS HAS BEEN REPORTED TO BOTH ACURA CORPORATE, ACURA CUSTOMER SERVICE, WHITE BEAR LAKE ACURA, AND JAY WOLFF ACURA. THIS HAS BEEN IN THE SHOP A TOTAL OF 5 DIFFERENT TIMES WITHIN 2 DIFFERENT STATES WITH EACH TIME THE SERVICE DEPARTMENT SAYING "COULDN'T DUPLICATE THE ISSUE". THIS VEHICLE WILL INJURE SOMEONE IF THIS ISSUE CONTINUES. THE INFOMATIVE SCREEN IS ALSO SOLID BLACK AND HAS NOT WORKED FOR THE PAST 38 DAYS. THE RADIO, NAVIGATION, BACK UP CAMERAS, ETC DOES NOT WORK. THE DEALERSHIPS ARE ALSO NOT ABLE TO FIX THIS AFTER 5 TIMES IN THE SHOP.
I WAS ACCELERATING HARD ONTO A HIGHWAY ON RAMP WHEN THE CHECK ENGINE LIGHT TURNED ON AND THE CAR WENT INTO "LIMP" MODE. I DROVE AT 40 MILES PER HOUR TO THE NEXT EXIT AND TURNED OFF THE CAR AS INSTRUCTED ON THE MANUAL. THE CAR RETURNED TO NORMAL OPERATION AFTERWARDS ALTHOUGH SPECIAL CARE WAS TAKEN TO MINIMIZE STRONG ACCELERATION.
I JUST BROUGHT A NEW 2019 RDX,IT ONLY HAS 315 MILES (IT HAS BEEN ONLY TWO AND HALF WEEKS).I WAS DRIVING ON THE HIGHWAY ON MY WAY TO WORK. I LOST ACCELERATION ON MY VEHICLE. I TRIED PRESSING THE ACCELERATOR NO REPONSE. ALL THE WARNING LIGHTS CAME ON ,THE ENGINE LIGHT,AWD, BRAKE SYSTEM, POWER STEERING, STABILITY AND TRACTION. LUCKILY I WAS ABLE TO GET ON TO THE SHOULDER. AS I AM READING SIMILAR COMPLAINTS I NOTICE THAT SOME PEOPLE WERE ABLE TO SHUT OFF AND TURNING ON BACK THE VEHICLE , RESETTING THE CAR AND RESOLVING THE ISSUES. UNFORTUNATELY FOR THAT DID NOT WORK. I HAD TO BE TOWED BACK TO THE DEALERSHIP.
WHILE DRIVING ON AN OPEN HIGHWAY AWAY FROM OVER PASSES AND OTHER VEHICLES, THE SUNROOF SUDDENLY AND WITHOUT EXPLANATION BEGAN BUCKLING AND CRACKING. PIECES OF GLASS RAINED DOWN ON THE SCREEN THAT WAS, THANKFULLY, CLOSED PREVENTING GLASS SHARDS FROM ENTERING THE PASSENGER CABIN. THE GLASS CONTINUED TO SHATTER AND THE SPEED OF THE VEHICLE FORCED GLASS ONTO CARS AND THE ROADWAY BEHIND ME. I HAD TO TAKE EVASIVE ACTION TO AVOID SPRAYING THE MOTORCYCLE BEHIND ME WITH GLASS.
TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT STATED THAT THE NORTH STAR SYSTEM WAS A DISTRACTION WHILE DRIVING DUE TO A LIGHT THAT CONSTANTLY FLASHED FROM THE CONTROL PANEL. IN ADDITION, THE VEHICLE LOCKED ON ITS OWN. THE VEHICLE WAS DRIVEN TO WESTCHESTER ACURA (2155 PALMER AVE, LARCHMONT, NY 10538, (914) 834-2222) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE REBOOTED. THE VEHICLE WAS REPAIRED MORE THAN TWICE, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. *TR *TR ATTACHED PLEASE FIND THE MOST RECENT SERVICE REPAIR BILL WHICH STATES THAT THE VEHICLE (2019 ACURA RDX ADVANCE PACKAGE) HAS NO FIX AVAILABLE ( INDEFINITELY) AND THAT I SHOULD REBOOT MY CAR USING YOUTUBE WHEN AN ISSUE ARISES INSTEAD OF BRINGING IT BACK TO THE SERVICE DEPARTMENT.*JB
MY 2019 RDX AWD TWICE NOW UNDER 4600 MILES HAD STEERING LOCK UP WHILE TRAVELING ON A BUSY HIGHWAY. COLLISION BRAKE MITGATION SYSTEM WARNING STARTED FLASHING ON DISPLAY AND LOST CONTROL OF STEERING THE CAR! LUCKY BOTH TIMES THAT I WAS ABLE TO PULL OFF ROAD OUT OF TRAFFIC!! DEALER COULD NOT FIND ANYTHING WRONG THE FIRST TIME AND SAID NO RECALLS OR INCIDENTS REPORTED. HAPPENED TODAY AGAIN 7-13-29 AND HAVING CAR TOWED BACK TO DEALER.
THE 2019 ACURA RDX, HAS A KNOWN DEFECT IN THEIR INFOTAINMENT CENTER, WHICH CAUSES (AMONG OTHER THINGS), THE PHONE CONNECTION WITH APPLE CARPLAY, TO "DROP". UNDER SOME CIRCUMSTANCES, THIS MIGHT NOT BE A HUGE PROBLEM OR SAFETY ISSUE, BUT MANY "ON THE ROAD" PEOPLE, DEPEND ON THIS PHONE CAPABILITY AND CONDUCT IMPORTANT BUSINESS ON THE PHONE. WHILE DRIVING AND TALKING ON THE PHONE, THE PHONE SUDDENLY DISCONNECTS, TO THE EXTENT THAT THE PERSON ON THE OTHER END OF THE PHONE, CAN'T HEAR THE PERSON IN THE VEHICLE. THAT PERSON, IS THEN FORCED TO "FIND HIS PHONE", PHYSICALLY CHANGE THE SETTINGS, TO ALLOW HIM/HER TO TALK DIRECTLY ON THE PHONE. THE SEARCHING FOR THE PHONE AND THE DISTRACTING TASK OF CHANGING PREFERENCES, IS NOT ONLY A SIGNIFICANT SAFETY ISSUE, IT'S ILLEGAL IN MANY STATES. ACURA IS ATTEMPTING TO TELL OWNERS THERE IS "NO ISSUE", BUT WHEN PRESSED, ADMIT THAT THE SYSTEM DOESN'T WORK AND THEY DON'T KNOW HOW TO FIX IT. THE LOCAL FRANCHISED DEALERS ARE TAKING THE SAME APPROACH. WHEN PRESSED, THEY ADMIT THAT ACURA KNOWS THE SYSTEM DOESN'T WORK AND HAS ASKED THEM TO GATHER CUSTOMER/OWNER FEEDBACK.
I JUST BOUGHT A NEW 2019 RDX ASPEC LAST FRIDAY, AND IT ONLY HAS ABOUT 500 MILES ON IT. I WAS DRIVING HOME TONIGHT AND WENT ABOUT 60MPH TO PASS A CAR AND MY CAR COMPLETELY LOST POWER. I TRIED PRESSING THE ACCELERATOR AND I HAD ABSOLUTELY NO RESPONSE. MY CHECK ENGINE LIGHT STARTED FLASHING. FORTUNATELY, THERE WAS A POLICE OFFICER WHO WAS ABLE TO GUIDE ME TO THE SHOULDER. I RESTARTED THE CAR AND THE ENGINE LIGHT WAS GONE AND I WAS ABLE TO DRIVE OFF. HOWEVER, THE CAR STILL DOES NOT SEEM TO HAVE A FULL THROTTLE RESPONSE AND THE RPM IS STAYING AT ABOUT 3500 IN NORMAL MODE. THE AUTO-DISABLE ENGINE FEATURE IS ALSO NOT WORKING ANYMORE. IT HAD RAINED EARLIER IN THE DAY BUT IT WAS NOT RAINING AT THIS POINT BUT THE ROADS WERE WET. I HAD BEEN DRIVING FOR ABOUT 30 MINUTES CONTINUOUSLY BEFORE THIS AT ABOUT 60MPH.
THE APPLE CARPLAY INTERFACE IS SERIOUSLY FLAWED. WHEN IPHONE IS CONNECTED TO RDX THE MAJOR PROBLEM IS WHILE PLAYING TUNES OR USING ANY OF THE APPS THE SCREEN FREEZES AND/OR THE SOUND DROPS OUT. IT BECOMES A SAFETY ISSUE WHEN HANDS FREE NO LONGER APPLIES AND HUMAN INTERVENTION IS REQUIRED, INCLUDING UNPLUGGING IPHONE AND REPLUGGING IPHONE TO RDX, USING TOUCHPAD TO TRY TO UNFREEZE THE INFOTAINMENT DISPLAY. THIS SOUND OR APP DROPOUT ISSUES OCCUR WHILE BOTH STATIONARY AND IN MOTION, DRIVING MOSTLY.
TWICE NOW UNDER 5400 MILES, WHILE DEPRESSING GAS PEDDLE TO PASS ON AN INTERSTATE AT AROUND 70 MPH, THE CAR TOTALLY LOSES POWER AND ENGINE LIGHT COMES ON LEAVING US IN A VERY UNSAFE POSITION IN THE FAST LANE OF TRAVEL. WE BARELY AVOIDED COLLISIONS MAKING IT TO THE SHOULDER. AFTER RESTARTING THE CAR, THE ENGINE LIGHT IS OFF AND CAR APPEARS TO OPERATED NORMALLY AGAIN. ACURA COULD NOT FIND ANY CODES IN CPU AND TOLD US TO BRING IT BACK IF HAPPENS AGAIN. OPENED A TICKET ON ACURA'S WEB SITE - NO REPLY FOR NEARLY A WEEK NOW.
WHILE TRAVELING CROSS COUNTRY ON THE SECOND DAY OF TRAVEL I ATTEMPTED TO ACCELERATE TO PASS A CAR AT APPX 75 MPH AND MY CAR SUDDENLY AND RAPIDLY STARTED TO DECELERATE. I NOTICED THAT THE "CHECK ENGINE" LIGHT WAS ON AND I COULD ONLY REACH SPEEDS OF APPX 40MPH. ONCE I MADE IT TO THE SHOULDER I TURNED THE VEHICLE OFF AND WAITED APPRX 1 MINUTE BEFORE RESTARTING. AFTER RESTARTING, I PRECEDED TO COMPLETE THE TRIP WITHOUT FURTHER INCIDENT. I HAVE NOT EXPERIENCED THIS CONDITION SINCE THE REPORTED INCIDENT. I CONTACTED MY DEALER AND NOTIFIED THEM OF THE EVENT AND THEY SAID THEY ARE NOT AWARE OF THIS CONDITION.
THE BRAKES SQUEAK LOUDLY ALL THE TIME WHEN I COME TO A STOP OR APPLY PRESSURE. I HAVE BEEN TO THE DEALERSHIP 3 TIMES AND HAD THEM REPLACED ALSO CALLED ACURA CORPORATE. ITS A KNOWN PROBLEM THAT THEY ARE LOOKING INTO BUT I DON'T FEEL SAFE IN THIS VEHICLE ANYMORE.I FEEL LIKE MY LIFE IS IN DANGER EVERYDAY DRIVING THIS CAR. PURCHASED AT ACURA OF SEATTLE.
PASSENGER SIDE FRONT AIRBAGS TURNS OFF RANDOMLY WHILE SEAT IS OCCUPIED BY SOMEONE OVER 100 LBS. THIS HAS HAPPENED WHEN STARTING THE CAR OR AFTER TRAVELING. IT HAS OCCURRED ON ANY TYPE OF ROAD AND WHILE THE PASSENGER IS SITTING SQUARELY IN THE SEAT AND THE SEAT BELT IS FASTENED. THE CAR HAS BEEN IN THE SHOP FOR REPAIRS 3 TIMES AND WAS TOLD THEY COULD NOT DUPLICATE PROBLEM AND RETURNED CAR WITH NOTHING DONE. ON THE THIRD VISIT THE SERVICE MANAGER TOLD ME THAT IT WAS A DUEL SENSOR AND READ LOW THAN ACTUAL WEIGHT.
I KNOW BY NOW THE PUBLIC MAY REALIZE ALL THE ISSUES SURROUNDING THE 2019 RDX MODEL. I PURCHASED ONE THREE MONTHS AGO. WHILE THERE ARE A HOST OF IMPORTANT ISSUES/PROBLEMS I HAVE SEEN WITH THE VEHICLE, ALL 'APPEAR' TO BE SOFTWARE RELATED, I WOULD LIKE TO EXPRESS MY CONCERN WITH ONE SPECIFIC ISSUE. THE THROTTLE IS DELAYED WHEN ACCELERATING FROM A STANDSTILL UP TO 10 MPH, BUT CAN ALSO HAPPEN AT HIGHER SPEEDS. THIS APPEARS TO BE DEPENDENT ON THE RPM. THIS OCCURS IN COMFORT AND SPORT MODES. THE DELAY IS ONE TO TWO SECONDS. THIS DELAY IS CRITICAL WHEN SAY, TAKING A TURN CROSSING TRAFFIC. YES, THERE ARE MANY CUSTOMERS WITH THE SAME PROBLEM. I SEE THIS AS A SAFETY ISSUE, JUST AS BAD AS, FOR EXAMPLE, BRAKES NOT ACTUALLY BEING APPLIED FOR 1 OR TWO SECONDS AFTER BEING PHYSICALLY APPLIED, OR MAYBE THE CLUTCH BEING DELAYED IN A MANUAL TRANSMISSION BY TWO SECONDS. THIS WOULD NEVER BE ACCEPTABLE IN THE MARKETPLACE, BUT YET SOMEHOW AN AUTOMATIC TRANSMISSION IS OK TO BE DELAYED. WE RDX OWNERS HAVE RECEIVED A SOFTWARE UPDATE IN FEBRUARY. I FEEL THIS IS UNACCEPTABLE. IT APPEARS THE VEHICLE WAS NOT READY FOR PRODUCTION 2 YEARS AGO, AND HAS YET TO SEE CRITICAL PROBLEMS FIXED. I HAVE BEEN TO THE DEALER WHERE THEY DID A CLUTCH PROCEDURE AND PASSED ON RESULTS TO ACURA. THIS PROCEDURE DID NOT FIX THE ISSUE, AND I HAVE PASSED THIS INFO ONTO THE DEALER.
I WAS DRIVING ON A MAJOR HIGHWAY ACCELERATING TO ENTER A TOLL LANE. THE ENGINE LIGHT STARTED FLASHING AND I LOST ACCELERATION ABILITY IMMEDIATELY. I HAD TO CROSS 6 LANES TO GET TO SHOULDER ACROSS A MAJOR HIGHWAY.. I HAD ALREADY BEEN DRIVING FOR 1.5 HOURS WITH NO ISSUES. THE DEALERSHIP SAYS THERE IS NO RECORD OF THE ISSUE IN THE CAR LOGS AND THEREFORE NOTHING THEY CAN DO. THIS WAS A VERY DANGEROUS SITUATION AND I WAS LUCKY THAT FELLOW DRIVERS ALLOWED MY LIMPING VEHICLE ACCESS TO THE SHOULDER BEFORE THE CAR COMPLETELY STOPPED. SHUTTING OFF AND TURNING BACK ON THE CAR RESET THE ISSUE AND I WAS ABLE TO DRIVE NORMALLY. ENGINE IDLE STOP NO LONGER WORKED AFTER THIS HAPPENED. I HAD PASSED THROUGH A MAJOR RAINSTORM PRIOR TO THIS ISSUE - NOT SURE IF THAT WAS RELATED.
AFTER LEAVING WORK ON MAY 16, 2019, I ACCELERATED FROM A STOP LIGHT ONTO HIGHWAY 1 IN SAN LUIS OBISPO. IMMEDIATELY, THE CAR STALLED, LOST ALL POWER, AND A WARNING LIGHT ILLUMINATED STATING "AWD MALFUNCTION, AWD NOT AVAILABLE." I PULLED OFF THE ROAD, TURNED THE CAR OFF. I RE STARTED A COUPLE MINUTES LATER, AND MADE IT HOME. HOWEVER, THE CAR APPEARED TO BE OPERATING ON ABOUT 50% POWER, AS IT STRUGGLED TO MAINTAIN HIGHWAY SPEEDS.
WHILE DRIVING ON A 2 LANE HIGHWAY ON MAY 25, 2019, I ATTEMPTED TO PASS A SLOWER MOVING VEHICLE BY FLOORING THE GAS TO OVERTAKE THEM, AND CROSSING THE HASHED HIGHWAY LINE. I WAS DRIVING IN AN AREA WHERE THE ROAD UNDULATED, SO PASSING WAS ONLY LEGAL IN STRETCHES WHERE THE ROAD WAS FLAT WITH DISTANT VISIBILITY. AS I MOVED OVER AND FLOORED IT TO PASS, THE CAR HESITATED AND LOST PROPULSION, AND THE ENGINE LIGHT BEGAN FLASHING. I WAS FORCED TO TRANSITION FROM AN AGGRESSIVE, BUT LEGAL, PASSING MANEUVER, TO SWINGING BACK INTO POSITION BEHIND THE VEHICLE I WAS ATTEMPTING PASS, AND IN FRONT OF ANOTHER VEHICLE TAILING ME, BUT NOW I WAS LOSING SPEED. THE CAR BEHIND ME WAS FORCED TO BRAKE HARD, AND MY MECHANICAL FAILURE PUT THEM AND ME AT RISK. AS I SLOWED DUE TO LOST POWER WHILE IN LIMP MODE, I MOVED TO THE SHOULDER, SHUT OFF MY CAR, AND WAITED A FEW MINUTES. I RESTARTED AND EXPERIENCED NO CONTINUING ISSUE. THIS ISSUE IS SO FAR ISOLATED IN MY EXPERIENCE, HOWEVER I HAVE RESEARCHED IT ON THE FOLLOWING SITE AND SEE MULTIPLE REPORTS OF THE SAME ISSUE: HTTPS://ACURAZINE.COM/FORUMS/3G-RDX-PROBLEMS-FIXES-458/LIMP-MODE-2019-SPEC-971802/PAGE3/.
MY ACURA HAS "STALLED" TWICE NOW WHILE PASSING (ONCE AT ABOUT 4800 MILES AND THE OTHER AT ABOUT 5600 MILES ON ODO). BOTH TIMES THE CAR WAS IN CRUISE CONTROL AND LANE KEEP ASSIST AND TRAVELING ON A HIGHWAY AT ABOUT 60MPH. BOTH TIMES I WAS OVERTAKING A LARGE VEHICLE THAT WAS TO THE RIGHT OF ME. BOTH TIMES, I PUT THE PEDAL TO THE FLOOR, THE CAR ACCELERATED FOR ONLY A SPLIT SECOND, THEN LOST ALL POWER, THE ENGINE LIGHT STARTED BLINKING AND WENT INTO LIMP MODE. I HAD TO CUT ACROSS SEVERAL LANES OF TRAFFIC WITH NO ENGINE POWER TO GET THE SHOULDER. (VERY DANGEROUS.) BOTH TIMES, WHEN I SHUTDOWN AND IMMEDIATELY RESTARTED THE CAR, IT THEN RAN NORMALLY. HOWEVER, BOTH TIMES AFTER THIS HAPPENED, THE CAR'S IDLE START/STOP FUNCTION STOPPED WORKING (THE ENGINE NEVER SHUT OFF AT STOPS). SO FAR, I HAVE NOT BEEN ABLE TO PURPOSELY RECREATE THE PROBLEM WHEN I TRY TO DO SO IN SAFE DRIVING CONDITIONS. THE FIRST TIME I TOOK IT TO THE DEALERSHIP, THEY DIDN'T FIND ANY CODE OR ANYTHING WRONG WITH IT. HOWEVER, WHATEVER THEY DID CAUSED THE IDLE START/STOP FUNCTION TO START WORKING AGAIN. THIS TIME IT HAS BEEN 6 DAYS AND THE IDLE START/STOP FUNCTION HASN'T ACTIVATED ONCE (I HAVE NOT RETURNED TO DEALER YET). ACURA CLIENT RELATIONS CLAIMS THEY WILL HAVE A FIELD TECHNICIAN TEST MY CAR, BUT I MAY HAVE TO WAIT WEEKS OR MONTHS FOR THAT TO HAPPEN. OTHER OWNERS ARE REPORTING NEAR IDENTICAL PROBLEMS ON HTTPS://WWW.CARCOMPLAINTS.COM/ACURA/RDX/2019/ENGINE/ENGINE.SHTML THIS IS GOING TO RESULT IN A CAR CRASH AT SOME POINT FOR SOME DRIVER, SO URGENT ATTENTION IS NEEDED TO RESOLVE THE PROBLEM.
SINCE I PURCHASED THE VEHICLE, THE PASSENGER AIRBAG LIGHT DOES NOT ALWAYS GO OUT EVEN WITH MY WIFE WHO WEIGHS 105 LBS IS PROPERLY SEATED WITH SEAT BELT ON.VEHICLE IS PARKED. IN ORDER TO CLEAR THIS, I NEED TO TURN OFF VEHICLE AND RE-START. THIS HAPPENS ON OCCASION BUT IS NOT EVERY TIME. DEALER HAS CHECKED SEVERAL TIMES AND SAID THEY CALIBRATED THE SEAT WEIGHT TO 65 LBS. MY VEHICLE HAS BEEN IN SERVICE AT LEAST 4 TIMES FOR THIS ISSUE AND OTHERS THAT ARE INTERMITTENT. I HAVE SEVERAL PHOTOS AND VIDEOS OF THIS ISSUE AND HAVE CURRENTLY FILED LEMON LAW FOR THIS VEHICLE
I JUST PURCHASED THE VEHICLE A WEEK AGO (4/30/2019) AND THE PASSENGER AIR BAG OFF LIGHT IS MALFUNCTIONING. THE DEALER TELLS ME THE LIGHT IS SUPPOSED TO BE ON WHEN NO ONE IS SITTING ON THE SEAT AND THAT THE PASSENGER MUST BE ABOVE 65 POUNDS FOR THE LIGHT TO BE TURNED OFF, BUT MY MOTHER, WHO WEIGHS 95 POUNDS, SAT IN IT LAST WEEKEND AND THE LIGHT REMAINED. I HAVE A PHOTO AND VIDEO. SEEMS LIKE MORE PEOPLE ARE HAVING THE SAME PROBLEM, AS READ IN ACURAZINE.COM. THIS HAPPENS SPORADICALLY. THE LIGHT ISN'T ON WHEN I START THE CAR WITH MOM SITTING ON IT, THEN IT COMES ON EVEN WHEN SHE'S APPLYING HER WEIGHT (95 POUNDS) ON THE SEAT. THE CAR IS IN THE DEALERSHIP BUT BASED ON WHAT I'VE READ ONLINE IT DOESN'T SEEM LIKE IT GETS FIXED.
SINCE PURCHASING CAR, I'VE HAD: SQUEAKY BRAKES. ACURA IS AWARE BUT DOES NOT HAVE FIX. LANE DEPARTURE ISSUE. A LOT OF "FALSE POSITIVES" WHICH CAUSES CAR TO SHAKE AND SLOW DOWN - VERY DANGEROUS WHEN ANOTHER CAR IS DRIVING BEHIND. ACURA IS AWARE BUT DOES NOT HAVE FIX. ISSUES WITH RADIO AND APPLE CARE. DOES NOT WORK INTERMITTENTLY. ACURA HAS DONE SOFTWARE UPDATE TO FIX BUT STILL HAVE PROBLEMS. SQUEAKY WIPERS. WERE REPLACED IN SEPTEMBER. NEED ANOTHER REPLACEMENT.
TRYING TO OVERTAKE SLOWER CAR ON TWO LANE ROAD AT APPROXIMATELY 60MPH, CAR LOST ALL POWER WENT INTO "LIMP MODE" FORCED TO FIND WAY OFF ROAD ON BUSY ROAD. USING 93 OCTANE GAS, SUNNY DAY. WAITED FEW MINUTES RESTARTED VEHICLE. EXTREMELY DANGEROUS SITUATION.
AFTER APPLE'S IOS UPDATE FOR IPHONE, APPLE CARPLAY HAS BECOME UNSTABLE AND CRASHES FOR NO APPARENT REASON RESULTING IN ACTIVE NAVIGATION SERVICES WHILE DRIVING, BECOMING UNUSABLE WITHOUT WARNING. RESTARTING THE ACURA TECHNOLOGY AND/OR THE IPHONE RESULTS IN CONTINUED SPORADIC BUT UNUSEABLE OPERATION. THIS CAN RESULT IN SEVERE DRIVER DISTRACTION AND LEAD TO COLLISIONS RESULTING IN INJURY OR DEATH TO THE VEHICLE OCCUPANTS. ACURA HAS INDICATED TO ME THAT THEY HAVE RECEIVED A NUMBER OF COMPLAINTS OF THIS NATURE AND IS LOOKING INTO IT. CALLS TO APPLE SUPPORT HAVE RESULTED IN AN ATTITUDE OF INDIFFERENCE AND ATTEMPTS TO ATTRIBUTE THE ISSUE TO ACURA & GOOGLE. APPLE'S CURRENT RESPONSE IS TO SEND AN EMAIL TO FEEDBACK@APPLE.COM. THE RESPONSE I AM SEEKING IS TO REQUIRE APPLE/ACURA TO INFORM ACURA CUSTOMERS THAT CARPLAY IS CURRENTLY EXPERIENCES ISSUE AND MAY UNEXPECTEDLY CEASE OPERATION WHILE IN USE AND ADVISE CUSTOMERS TO REFRAIN FROM USING IT UNTIL THE ISSUE IS REMEDIED IN ORDER TO AVOID DRIVER DISTRACTION RESULTING IN POSSIBLE COLLISIONS. ADDITIONALLY I WOULD LIKE TO SEE APPLE & ACURA SETUP SPECIAL EMAIL ADDRESSES FOR OWNERS TO REPORT CARPLAY AND TECHNOLOGY ANOMALIES, WITH A TRACKING SYSTEM IN PLACE TO RESEARCH, ADDRESS THE ISSUES, AND EXPEDITE THE RESOLUTION OF THEM.
VEHICLE LOSES ALMOST ALL ENGINE POWER UNDER HARD ACCELERATION. THIS FAULT REQUIRES YOU TO STOP THE VEHICLE AND RESTART TO CONTINUE. ENGINE LIGHT FLASHES YELLOW. THE FIRST TIME THIS OCCURRED WAS AT HIGHWAY SPEED IN A PASSING SITUATION. THE SECOND TIME WAS DURING A FREEWAY MERGE. BOTH INSTANCES COULD HAVE ENDED BADLY AS THE FREEWAYS WERE BUSY AND OTHER VEHICLES AROUND ME WERE TRAVELING AT SPEED. THE FIRST INCIDENT WAS REPORTED TO THE DEALERSHIP AND TO ACURA CORPORATE. NOTHING WAS NOTED AS FAULTY OR CORRECTED.
A COUPLE OF DAYS AGO, ONAPRIL 19TH, MY WIFE AND I WERE DRIVING THROUGHCOLUMBUS, GA. IT WAS AROUND 7:00 AM AND RAINING. WE HAD BEEN DRIVING ABOUT 1 1/2 HOURS ANDWE WERE ONLY GOING AROUND30 MPH WHEN I ACCELERATED TO PASS A DUMP TRUCK. THE 2019 RDX (6000 MILES) STARTED ACCELERATING AND THEN LOST ALL POWER. I WAS ABLE TO LIMP OVER TO THE SIDE OF THE ROAD WITHOUT GETTING RUN OVER BY THE DUMP TRUCK BUT IT A WAS VERY SCARY COUPLE OF MINUTES. ITURNED THE RDX OFF FOR A MINUTE, RESTATED AND THEN CONTINUED OUR TRIP. I TOOK THE RDX TO THE ACURA DEALER IN MACON THE FOLLOWING DAY AND EVEN THOUGH THE CHECK ENGINE LIGHT CAME ON NO CODES WERE STORED. THE SERVICE DEPARTMENT DID A HARD RESET OF THE SYSTEM HOPING TO FIX THE PROBLEM. THEY SEEM TO THINK THAT ACURA IS COMING OUT WITH A SOFTWARE FIX SOON BUT THAT ALWAYS SEEMS TO BE THE STANDARD ANSWER. I'M NOW AFRAID TO LET MY WIFE DRIVE THE RDX. ACURA NEEDS TO FIX THIS PROBLEM ASAP BEFORE SOMEONE GETS KILLED.
UNCONTROLLED ACCELERATION IN THE TWO EPISODES THAT I DESCRIBED TO THE DEALER WHEN I BROUGHT THE CAR IN FOR SERVICE, I WAS UNAWARE OF THE ACC FEATURE. I HAD NOT YET, AND HAVE STILL NOT, USED ANY CRUISE CONTROL OR ACC. #1. I WAS IN A PARKING LOT OF A COSTCO. I HAD JUST STARTED THE CAR, BACKED OUT OF A SPOT, AND PROCEEDED TO THE END OF THE ROW, WHERE I WOULD NOW TURN LEFT ONTO THE MAIN 2 LANE (1 IN EACH DIRECTION) FEEDER INTO THE PARKING LOT, FROM THE PUBLIC STREET. THERE WAS SOME TRAFFIC COMING FROM THE LEFT AND SOME COMING FROM THE RIGHT, BUT THERE WAS ROOM TO MERGE AND TURN LEFT ONTO THIS FEEDER, TO EXIT THE LOT. AS I BEGAN TO TURN THE WHEEL AND SLOWLY PRESS ON THE GAS PEDAL, THE CAR BEGAN TO ACCELERATE ' AT A MUCH FASTER RATE THAT WAS SAFE IN THE PARKING LOT, AS THERE WERE OTHER ROWS STILL FEEDING INTO THIS EXIT DRIVE. I SLAMMED ON THE BRAKES, AND THE CAR STOPPED. #2. I HAD BEEN DRIVING ON THE FREEWAY FOR AT LEAST 20 MINUTES AND THEN EXITED THE FREEWAY TO GO HOME. AS I NEARED THE LEFT TURN TO ENTER OUR STREET, I STOPPED TO LET ONCOMING TRAFFIC CLEAR, AND THEN I RELEASED THE FOOT BRAKE AND BEGAN TO TURN AND SLOWLY PRESS ON THE GAS PEDAL. AGAIN, THE CAR BEGAN TO ACCELERATE AT A FASTER RATE THAN WAS SAFE ONTO OUR NARROW STREET AND UP A SMALL HILL WITH LIMITED VISIBILITY. AGAIN, I SLAMMED ON THE BRAKES, AND THE CAR STOPPED ' THANKFULLY OUT OF THE ONCOMING TRAFFIC THAT I HAD JUST CROSSED. IN BOTH SCENARIOS, I HAD NOT BEEN USING ANY CRUISE CONTROL OR ACC. IT APPEARS, BUT IS NOT CERTAIN, THAT SOMEHOW THE ACC WAS ACTIVE, AND WHEN I STOPPED TO TURN LEFT, AND THEN ACCELERATED, THE ACC REENGAGED AND ACCELERATED FAR MORE THAN WAS SAFE. I WOULD ALSO POINT OUT THAT 1. IN BOTH CASES, I WAS TURNING LEFT WHEN THE ACCELERATION OCCURRED, AND 2. IN THE EPISODE AT THE COSTCO, I HAD ONLY JUST STARTED MY CAR, BACKED IT OUT OF A SPACE, AND THEN PROCEEDED TO A TURN.
I AM SUBMITTING THIS TICKET TO DOCUMENT A HAZARDOUS SCENARIO THAT I HAVE EXPERIENCED TWO TIMES SINCE PURCHASING MY BRAND NEW 2019 ACURA RDX. INCIDENTS OCCURRED WHILE DRIVING IN OHIO AND PENNSYLVANIA ON COOL DAYS (AMBIENT TEMPERATURES BETWEEN 30 AND 50 DEG FAHRENHEIT), WITH AND WITHOUT RAINFALL. THE FOLLOWING CONDITIONS WERE TRUE FOR BOTH OCCURRENCES. WHILE DRIVING ON AN INTERSTATE HIGHWAY WITH ADAPTIVE CRUISE CONTROL [WITH LOW SPEED FOLLOW] AND LANE-KEEPING SYSTEMS ENABLED, I DECIDE TO OVERTAKE A SLOWER VEHICLE AHEAD OF ME. I DEPRESS THE ACCELERATOR PEDAL WITHOUT DISABLING THE CRUISE CONTROL FUNCTIONS AND CHANGE LANES TO THE FASTER LANE. JUST AS I EXECUTE THIS MANEUVER, THE ENGINE SIMULTANEOUSLY GOES INTO LIMP MODE -- THE MAXIMUM POWER OUTPUT DECREASES DRAMATICALLY AND THE MALFUNCTION INDICATION LAMP (CEL) IS BLINKING. AT THIS POINT I HAVE TO GET ACROSS ALL LANES OF THE HIGHWAY TO PULL ONTO THE SHOULDER, AND I HAVE TO DO THIS WHILE THE VEHICLE IS SLOWING DOWN. REFERENCING MY OWNER'S GUIDE, I SEE THAT THE BLINKING CEL INDICATES A MISFIRE IN THE ENGINE'S CYLINDERS IS DETECTED, AND AS INSTRUCTED I TURN OFF THE ENGINE IN A "SAFE" PLACE AND WAIT FOR THE ENGINE TO COOL DOWN. WHEN I RESTART THE ENGINE, THE CEL IS CLEARED AND THE VEHICLE RESUMES NORMAL FUNCTION. I TOOK MY VEHICLE IN FOR ITS FIRST SERVICE APPOINTMENT YESTERDAY. I PROVIDED THIS ANECDOTE TO MY SERVICE ADVISOR, AND ASKED THAT WE CHECK ERROR CODE LOGS AND INSPECT COMPONENT SYSTEMS FOR DAMAGE. I WAS INFORMED THAT THERE WERE NO ERROR CODES LOGGED, AND THAT THERE SHOULD BE SUCH A LOG IF, IN FACT, THE CEL WAS INDICATING. ALL COMPONENT SYSTEMS PASSED INSPECTION/DIAGNOSIS. I AM ATTACHING A PDF CONTAINING THE FULL DESCRIPTION TEXT OF THE TICKET SUBMISSION THAT I HAVE MADE TO ACURA CLIENT SERVICES.
SQUEAKING AND SHAKING BRAKES SINCE CAR WAS PURCHASED. HAS BEEN TO DEALER 3 TIMES. ACURA SAYS THIS IS A KNOWN ISSUE ON ALL 2019 RDXS YET HAS NOT PROVIDED A FIX. THIS IS UNSAFE AND NEEDS RECALLED
WHEN DRIVING ABOVE 65 MPH AND PASSING, MY ENGINE HAS STALLED ON THREE DIFFERENT OCCASIONS. ONCE AT 1200 MILES AND THE OTHER TWICE IN ONE DAY AT 4,000 MILES. THE CAR OBVIOUSLY LOSES ALL POWER CAUSING ME TO HAVE TO MERGE RIGHT IN TRAFFIC TO THE SHOULDER TO RESTART THE CAR. EACH TIME IS WAS UNDER FULL ACCELERATION AND IN HIGH TRAFFIC CONDITIONS.
THERE IS A CONSTANT SQUEALING WHILE BRAKING FROM THE FRONT BRAKES AT ALL OUTSIDE TEMPERATURES.
ACURA HAS A TELEVISION AD WHERE THEY AIM THE ACURA RDX HEADLIGHTS DIRECTLY AT THE VIEWER. IT IS PAINFUL, EVEN ON TV. THESE HEADLIGHTS VIOLATE THE UN TREATY ON TORTURE. ACURA MUST IMMEDIATELY RECALL THESE HEADLIGHTS AND REPLACE WITH SOFT, INCANDESCENT BULBS THAT DO NOT CAUSE PSYCHOLOGICAL TORTURE AND EYE DAMAGE.
TRAVELING ON INTERSTATE HIGHWAY, HIT THE GAS TO GET PAST ANOTHER CAR, AND CAR LOST POWER AND THE ENGINE LIGHT STARTED BLINKING. PULLED OVER TO SHOULDER, SHUT IT DOWN, RESTARTED, AND IT WAS FINE AFTER THAT. WEATHER CONDITIONS WERE VERY HUMID. FORTUNATELY WAS NOT REAR-ENDED BUT WAS A VERY DANGEROUS SITUATION. TOOK CAR TO DEALER, NO CODES WERE FOUND. OTHER OWNERS HAVE REPORTED SIMILAR EXPERIENCE WITH THIS VEHICLE AT SIMILAR SPEEDS AND WEATHER CONDITIONS.
INFOTAINMENT SYSTEM HAS MULTIPLE GLITCHES CAUSING MANY OF THE FEATURES, RADIO, GPS OPERATION, DRIVE MODE CHANGES, SOUND, CLOCK FREEZING, KNOBS AND DIALS NOT WORKING. REPORTED TO DEALERSHIP AND WENT IN SEVERAL TIMES. THEY SAID THERE WERE UPDATES WHICH THEY TRIED TO INSTALL AND THE VEHICLE DIDN'T RESPOND TO ANY UPDATES PROVIDED BY ACURA. CALLED ACURA, GOT A CASE NUMBER, AND WAS VIRTUALLY TOLD THEY ARE STILL WORKING ON THESE PROBLEMS . THESE 2019 CARS HAVE BEEN OUT SINCE MAY OF 2018 AND THEY ARE STILL MANUFACTURING CARS AND PUTTING THEM OUT TO THE CONSUMER KNOWING THESE ELECTRICAL AND SYSTEM ISSUES HAVE NEVER BEEN ADDRESSED PROPERLY. THESE PROBLEMS HAPPEN WHETHER THE VEHICLE IS STATIONARY, IN MOTION, CITY OR HIGHWAY DRIVING. THE PROBLEMS ARE INTERMITTENT. IT DOES BECOME A SAFELY ISSUE WHEN SOMETHING HAPPENS BECAUSE THE DRIVER IS NOT ABLE TO DEAL WITH ISSUES WHILE OPERATING THE VEHICLE. ACURA HAS BEEN LESS THAN COOPERATIVE WITH EITHER THE DEALERSHIP OR THE CONSUMER, JUST TELLING ALL THEY ARE SORRY TO BE PATIENT "THEY ARE WORKING ON IT". MY VEHICLE HAS BEEN DOING THIS FOR SEVERAL MONTHS (SINCE THE DAY I DROVE IT OUT OF THE LOT.) I HAVE SCREEN SHOTS OF THE MESSAGES RECEIVED ON THE SCREEN WHEN IT IS INOPERABLE AND WELL DOCUMENTED NOTES AND DATES AS TO WHEN IT WAS REPORTED TO THE DEALER AND TO THE ACURA SERVICE REPRESENTED.
I WAS DRIVING MY CAR ON AN EXPRESSWAY IN MILD RAIN AND STOPPED AT A RED LIGHT WHEN I HEARD A LOUD BANG. I WAS CONCERNED AND PULLED IN IMMEDIATELY INTO A GAS STATION. THE MOONROOF SHADE WAS OPEN. I GOT OUT OF THE CAR AND INSPECTED AROUND BUT DIDNOT SEE ANYTHING NOTICEABLE. AS I GOT INTO THE CAR TO DRIVE, I NOTICED A PIECE OF GLASS FALLING. THAT IS WHEN I LOOKED UP AND TO MY UTTER DISMAY SAW THAT THE FRONT PART OF THE PANORAMIC MOON ROOF WAS TOTALLY SHATTERED. THAT'S WHAT CAUSED THE LOUD BANG. I PULLED THE MOON ROOF SHADE AND RETURNED HOME IMMEDIATELY. AFTER REACHING HOME, I CHECKED THE ROOF TO FIND A LARGE PART OF THE ROOF WAS MISSING AND THE SIDES CRACKED. I HAD THE CAR TOWED TO THE DEALERSHIP. I AM 100% SURE THAT NOTHING HIT MY CAR. THIS IS A SECURITY HAZARD AND NEED TO BE TAKEN SERIOUSLY BY ACURA/HONDA. TO PUT THINGS INTO PERSPECTIVE, THIS CAR WAS BOUGHT 6 MONTHS AGO BRAND NEW AND HAS JUST 3500 MILES ON IT. NOT GOOD.
AUTO HIGH BEAMS APPEAR TO TURN ON WHEN THERE ARE LIGHT COLORED VEHICLES IN FRONT OF THE CAR. THIS ISSUE DOES NOT APPEAR TO BE ISOLATED TO OUR VEHICLE: HTTPS://ACURAZINE.COM/FORUMS/3G-RDX-PROBLEMS-FIXES-458/AUTO-HIGH-BEAM-NOT-ADVERTISED-975370/. MY WIFE INDICATED SHE HAD EXPERIENCED THIS MULTIPLE TIMES BEFORE. I EXPERIENCED IT JUST YESTERDAY GOING ABOUT 20-25 MPH ON A ONE LANE ROAD WITTH A WHITE CAR IN FRONT OF US AND CARS COMING IN THE OTHER DIRECTION!
2019 ACURA RDX A SPEC, HAS HAD A REPEATED ISSUE WITH THE FRONT PASSENGER AIRBAG INDICATOR LIGHT COMING ON WHEN A PASSENGER IS IN THE FRONT SEAT. PASSENGER IS 120 LB FEMALE AND THE LIGHT HAS REPEATEDLY COME ON AND STAYS ON UNTIL THE VEHICLE IS STOPPED WITH THE IGNITION SWITCH AND RESTARTED. THIS HAS BEEN A RANDOM ISSUE THAT HAS BEEN DOCUMENTED WITH VIDEO AND SHOWN TO THE DEALERSHIP. DEALERSHIP HAS WITNESSED ISSUE IN PERSON WHILE THE VEHICLE WAS CONNECTED TO THEIR COMPUTER. ACURA HAS REPLACED THE SEAT FRAME, WEIGHT PLATE AND NEW SENSORS ALONG WITH THE SUPPLEMENTAL RESTRAINT SYSTEM COMPUTER. DESPITE REPEATED REPAIRS THE ISSUE CONTINUES AND ACURA'S POSITION IS THE VEHICLE IS OPERATING AS DESIGNED. DEALERSHIP SERVICE ADVISERS SAY THAT IN THE CASE OF A FRONT END ACCIDENT WHILE THE LIGHT IS ON AND AIRBAG OFF THE AIRBAG WILL NOT DEPLOY. THIS IS A SAFETY ISSUE THAT ACURA/HONDA REFUSES TO ADDRESS.
PASSENGER AIRBAG OFF LIGHT WILL STAY ON WHEN THERE IS AN ADULT SITTING IN PASSENGER SEAT. THIS HAS HAPPENED MULTIPLE TIMES. I HAVE MANY PICTURES AND THE SERVICE MANAGER AT THE DEALERSHIP HAS OBSERVED THIS TOO. ACURA REFUSES TO ADMIT THERE IS A PROBLEM EVEN THOUGH MANY PEOPLE ARE REPORTING THIS SAME PROBLEM ON ACURA OWNER WEBSITES. NO ONE CAN GUARANTEE ME THAT THE PASSENGER AIRBAG WILL FUNCTION CORRECTLY IF AN ACCIDENT OCCURS
MY BRAKES HAVE BEEN SQUEAKING EVER SINCE I PURCHASED IT IN OCTOBER 2018
AFTER DRIVING FOR AN HOUR ON THE HIGHWAY ABOUT 65 MPH, THE CHECK ENGINE LIGHT CAME ON AND I WAS UNABLE TO ACCELERATE. I HAD TO PULL OVER ON THE HIGHWAY, AND SHUT MY CAR OFF AND TURN THE CAR BACK ON. THE CAR WENT INTO "LIMP MODE"
AFTER DRIVING 100 MILES BETWEEN 70 AND 75 MILES AN HOUR IN LEFT LANE OF 3 LANE FREEWAY, THE ENGINE QUITS AND GOES INTO LIMP MODE PRODUCING ALMOST NO ENGINE POWER. IN LIMP MODE THE ENGINE RAN, BUT ONLY PRODUCED ENOUGH POWER TO FOR CAR TO DO 20 MPH. TURNED OF ENGINE, CHECKED OIL AND COOLANT, BOTH FINE. RE-STARTED CAR, RAN NORMALLY, DROVE REMAINING 60 MILES HOME AT 60 MPH WITH NO FURTHER ISSUES. DEALER HAD SUV 19 DAYS AND CANNOT FIND A PROBLEM. VERY LUCKY NOT TO HAVE A SERIOUS ACCIDENT AS HAD TO CUT ACROSS 3 LANES OF TRAFFIC TO GET TO SHOULDER WITH NO ENGINE POWER.
MY RDX WENT INTO 'LIMP MODE' (30 MPH MAX) WHILE ON I-75 SOUTHBOUND IN MODERATE TRAFFIC NEAR MACON GA AT 10 AM TRYING TO ACCELERATE TO SPEED LIMIT (70 MPH) FROM 50 MPH AFTER BEING CUT OFF BY AN INATTENTIVE DRIVER. ENGINE MALFUNCTION LIGHT WAS BLINKING. GOT TO RIGHT SHOULDER SAFELY AND TURNED ENGINE OFF. RESTARTED ENGINE AND COMPLETED ANOTHER 400 MILES AT INTERSTATE SPEEDS WITHOUT INCIDENT. ACURA DEALERSHIP COULD NOT REPLICATE PROBLEM, NOR WERE ANY CODES STORED ON OBD. I WAS TOLD BY ACURA SERVICE WRITER TO MONITOR ENGINE PERFORMANCE AND REPORT ANY REOCCURRENCES. SEVERAL ACURA RDX OWNERS ARE REPORTING SAME PROBLEM ON A POPULAR ACURA ONLINE FORUM. ONE MEMBER STATED THE HONDA CIVIC TYPE R IS EXPERIENCING THE SAME PROBLEM. THIS IS A VERY SERIOUS ENGINE AND/OR ENGINE MANAGEMENT DESIGN PROBLEM NECESSITATING AN IMMEDIATE INVESTIGATION AND RECALL, IN MY OPINION. RIGHT NOW I FEEL MY RDX IS UNSAFE AT ANY SPEED WITH THE POTENTIAL OF CAUSING SERIOUS INJURY OR DEATH.
TECHNOLOGY SYSTEMS EXPERIENCE RANDOM FAILURES, AT VARIOUS TIMES SOMETIMES WHEN DRIVING. FUNCTIONALITY CAN SOMETIMES BE RESTORED BY STOPPING THE CAR AND RESTARTING THE ENGINE. SOMETIMES THE VEHICLE MUST SIT FOR HOURS WITH ENGINE OFF TO RESTORE FUNCTIONALITY. SYSTEM FAILURES INCLUDE DASHBOARD LIGHTING, VEHICLE DISPLAY SCREEN, AND HEADS-UP DISPLAY. NUMERIOUS DEALER VISITS HAVE PROVIDED NO SOLUTION TILL TODAY WHEN I WAS INFORMED THAT THAT THIS IS A SOFTWARE ISSUE AND THAT A SOFTWARE VEHICLE UPDATE IS REQUIRED. HOWEVER THIS IS NOT AVAILABLE, HAS NOT BEEN AVAILABLE FOR AROUND 6 MONTHS AND NO TIMELINE HAS BEEN OFFERED FOR THIS UPDATE. I REGARD THIS AS A SAFETY AND DRIVER DISTRACTION ISSUE THAT CAN LEAD TO COLLISIONS. ACURA NEEDS TO PLACE A HIGHER PRIORITY ON THIS ISSUE IN ORDER TO PROVIDE OWNERS WITH A SAFER DRIVING ENVIRONMENT.
ADAPTIVE CRUISE CONTROL FAILED TO DETECT VEHICLE IN FRONT, NEAR COLLISION. LOOKS TO BE RELATED TO SOFTWARE/FIRMWARE AS OTHER INSTRUMENTATION ALSO APPEARED TO HANG/PAUSE. VEHICLE WAS ALSO SOLD WITHOUT A WORKING HORN
VOICE RECOGNITION WITH APPLE CARPLAY AND 3RD PARTY APPS FAILS TO FUNCTION WHICH CAN LEAD TO DRIVER DISTRACTION RESULTING IN COLLISIONS. THIS IS AN APPLE ISSUE, NOT AN ACURA ISSUE. THIRD PARTY APPS FOR APPLE CARPLAY HAVE BEEN RELEASED SEVERAL WEEKS AGO FROM THIS DATE BUT VOICE RECOGNITION WILL NOT WORK WITH THEM, AT LEAST IN THE 2019 ACURA RDX (LISTED AS COMPATIBLE) AND MOST LIKELY ALL VEHICLES THAT DO NOT HAVE TOUCHSCREENS. I HAVE DONE EXHAUSTIVE TESTING ON THIS ISSUE AND REPORTED IT TO THE HIGHEST LEVELS OF APPLE THAT APPLECARE WILL ALLOW ME TO GO BUT I GET 'STONEWALLED' ABOUT THIS WITH APPLE CLAIMING IT IS A PROBLEM WITH GOOGLE MAPS AND WAZE, NOT CARPLAY. HOWEVER BOTH APPS USE THE THE SAME GUI WHICH SENDS ME A MESSAGE THAT IT IS AN ISSUE WITH THE CARPLAY SOFTWARE LIBRARY, NOT THE 3RD PARTY APPS. HOWEVER APPLE REFUSES TO ACKNOWLEDGE THIS OR GIVE A HIGH PRIORITY TO RESOLVING IT. I AM OF THE OPINION IT IS A SERIOUS SAFETY ISSUE AS IT CAN LEAD TO DRIVER DISTRACTION RESULTING IN ACCIDENTS AND POSSIBLE INJURY OR DEATH. I HAVE SUGGESTED TO APPLE, AND GOOGLE THAT THE APPS BE DISABLED IN CARPLAY UNTIL THIS ISSUE IS RESOLVED BUT HAVE FAILED TO RECEIVE ANY ACKNOWLEDGEMENT TO THIS SUGGESTION. EXTENSIVE DOCUMENTATION OF APPLE'S REFUSAL TO ACKNOWLEDGE THIS ISSUE IS AVAILABLE UPON REQUEST. THIS HAS BEEN AN ISSUE FOR MANY WEEKS NOW. WITH THE LATEST ATTEMPT ON THE DATE BELOW. GOOGLE, CREATOR OF THE CURRENT 3RD PARTY APPS HAS ALSO BEEN INFORMED WITH NO RESPONSE.
THE ELECTRONICS ON THE VEHICLE - THE PHONE, NAVIGATION SYSTEM, RADIO - FREEZE UP AND WON'T FUNCTION. THE NAVIGATION SYSTEM'S KEYPAD DOESN'T WORK. APPARENTLY THIS IS NOW A FREQUENT PROBLEM ON 2019 ACURA RDX'S
THE REAR HATCH UNEXPECTEDLY CLOSES AND FAILS TO REVERSE WHEN ENCOUNTERING RESISTANCE, WHILE IT IS STATIONARY. I WAS BENT OVER THE REAR BUMPER LOADING ITEMS WHEN SUDDENLY THE REAR HATCH CLOSED ON TOP OF ME. I SQUEEZED OUT AND THE HATCH CLOSED. THE HATCH ALSO UNEXPECTEDLY CLOSED, HITTING MY WIFE IN THE HEAD. ON ANOTHER OCCASION, THE HATCH UNEXPECTEDLY CLOSED WHEN ONLY THE SHOPPING CART WAS NEAR THE REAR BUMPER. THE LOCAL ACURA SERVICE MANAGER DUPLICATED THAT THE HATCH WILL NOT REVERSE WHEN ENCOUNTERING SIGNIFICANT RESISTANCE. THE SERVICE DEPARTMENT STATED THAT ACURA DOES NOT HAVE A FIX FOR THE PROBLEM. THIS VEHICLE IN ITS CURRENT CONFIGURATION IS UNSAFE. SOMEONE (I.E. A YOUNG CHILD) IS GOING TO BE INJURED WHEN THE HATCH CLOSES ON THEM. PAGE 167 OF THE ACURA RDX OWNER'S MANUAL STATES THAT THE HATCH WILL REVERSE ITS COURSE WHEN ENCOUNTERING RESISTANCE.
THE ENGINE SHUT DOWN IN THE MIDDLE OF AN INTERSECTION IN TRAFFIC, WHILE IN MOTION. THE CAR REFUSED TO START UP AGAIN, INDICATING A TRANSMISSION FAILURE. THE CAR ALSO REFUSED TO SHUT DOWN, AND THE ELECTRONICS ARE CONFUSED. THIS IS THE THIRD INCIDENT THAT I HAD WITH THIS VEHICLE.
REAR SEATBELTS ARE NOT SAFE FOR CHILDREN. THERE IS A LARGE GAP BETWEEN THE SEATBELT AND THE CHILD (5 YEAR OLD AND 9 YEAR OLD). FOR THE 9 YEAR OLD THE SEATBELT CROSSES HIS FACE. IT IS ANCHORED TOO HIGH AND TOO FAR FORWARD FROM THE SEAT,. THE SEATBELT CANNOT BE ADJUSTED AND THE SEATBACK CANNOT BE ADJUSTED. THE ACURA MANUAL SHOWS A PICTURE OF A GAP AND STATED THIS IS NOT SAFE (IN AN EXAMPLE WHEN YOU HAVE ADJUSTABLE SEATS - TO NOT ADJUST WHERE IT CREATES A BIG GAP). WHEN I DISCOVERED THIS AFTER PURCHASING THE CAR, THE DEALER WOULD NOT LET ME LEAVE UNTIL I PUT MY 5 YEAR OLD IN A BOOSTER "WITH SEATBACK" TO HOLD THE SEATBELT IN PLACE DUE TO THE ISSUE. ACURA OFFERED TO GIVE ME MONEY TO BUY 3 BOOSTERS WITH SEATBACK TO KEEP IN THE CAR IN CASE I TRAVELED WITH KIDS. THEY SAID IT WAS A MANUFACTURED THAT WAY AND THEY COULD NOT FIX ANYTHING. THE SEATBELT ADAPTERS THEY WANT ME TO PURCHASE ARE NOT FOR COMFORT BUT TO SAFELY BE ABLE TO TRANSPORT KIDS IN MY CAR.
WHILE LOADING ITEMS IN THE REAR OF THE SUV, WHILE THE VEHICLE WAS STATIONARY, THE TAILGATE ACTIVATED AND CLOSED, PINNING ME BETWEEN THE BODY AND THE TAILGATE. ADDITIONALLY, THE TAILGATE ON THE CAR UNEXPECTEDLY CLOSED AT A DIFFERENT TIME, STRIKING MY WIFE IN THE HEAD. ON BOTH OCCASIONS THE TAILGATE FAILED TO REVERSE ITS CLOSING MOTION WHEN ENCOUNTERING INTERFERENCE.
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