237 consumer complaints have been filed with NHTSA for the 2014 Acura RDX. Click any complaint to view the full owner description.
EXTERIOR LIGHTINGMarch 12, 2026
My main headlights became DIM after 7 years of ownership. I have gone to the Dealership and had BOTH bulbs Replaced with No Visible Improvement in the Brightness. Given the age of my car, I've also had the Lenses Polished to ensure there's no significant Film on the Outside. Again... No Improvement in the Brightness of the lights. I asked the techs at the Shop about the problem and they said they haven't seen any systemic problems. I'm concerned as this is a Safety Issue and my work does have me driving at night on occasion.
ELECTRICAL SYSTEMMarch 11, 2026
Odometer Fraud. The contact purchased a 2014 Acura RDX. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of the purchase, the mileage was 92,551. The Carfax Report sent from the dealer indicated that the mileage was 93,000. After retrieving a Carfax Report, the mileage was 162,551.
EXTERIOR LIGHTINGFebruary 23, 2026
The low beam headlights on my 2014 Acura RDX are too dim to allow safe night driving. An independent service provider confirmed the headlight coating is causing a "cataract" type effect on the inside of the lamp. The bulbs were switched to brighter LED lights, but there is no significant improvement. It seems the next step is to replace the entire headlight assembly which would be an out of pocket expense of at least $1000.00. This is a failure of the low beam head light manufacturing which has made my vehicle impossible to drive at night unless the high beams are used.
EXTERIOR LIGHTINGFebruary 9, 2026
Low beam headlights degrading. Car is unsafe to drive at night! Tried changing light bulbs but does not improve light quality. Dealer said it was an Acura issue. The problem has been getting progressively worse.
EXTERIOR LIGHTINGJanuary 12, 2026
Low beam Headlights degrading from reflector delamination. Car is unsafe to drive at night. Changing lightbulbs does not improve light quality. Issue has been getting progressively worst each year to a point where the car is not drivable at night
EXTERIOR LIGHTINGJanuary 2, 2026
I purchased this 2014 Acura RDX in 2016, a Certified Pre-Owned with original 28,000 miles, from Price Acura in Dover, DE. VIN # [XXX] . The car is very well maintained; garage kept and consistently follows the regular maintenance schedule. The current mileage is 143,968. I have voiced my concern to the Price Acura dealership regarding the ongoing issue with the headlights. The combination of heavy oxidation, internal condensation, and water seepage has gotten worse over time, causing very dim, unsafe low beams even after bulb/lens restoration. This issue is NOT normal wear and tear but is a defective seal or manufacturing issue. I’ve had to use my high beams to see while driving at night, but with oncoming traffic having to turn them off and on, not to impact other drivers, it is not safe. This issue has worsened, has negatively impacted my safety driving at night, most recent the driver side low beam headlight burnt out while I was traveling along back roads at night. After researching this issue, I learned this is a widespread problem and replacing the low beam headlight bulb is not the answer, and that the entire headlight assembly needs to be replaced, which I found is very costly. I am a loyal Acura customer with over 10 years of ownership. Given this widespread problem and my loyalty, I’m hoping for some manufacturer assistance, perhaps a covered repair, partial credit, or guidance getting help to cover this costly defect. Would you please advise of any cost effective service or potential solutions to resolve this known problem. As it stands, this issue has limited me to daylight driving only until this issue is properly fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
EXTERIOR LIGHTINGDecember 23, 2025
The headlights are unsafe with dim low beam projectors even after trying a couple sets of new bulbs. Here are the Part Numbers for reference 33100-TX4-A12 33150-TX4-A12 There is a significant safety issue requiring replacement of components that should not need replacing.
UNKNOWN OR OTHER,VISIBILITY/WIPERDecember 9, 2025
We are noticing what many others are with similar age RDX models - the headlamp assemblies are terribly dim leading to low visibility without using the high beams (not always possible). We have replaced the headlamps with really high output ones, with no real difference. The faulty inside of the headlamp assemblies are making it much harder to see at night, especially in rain or other bad weather. At highway speeds, we rarely see obstacles until we're right on top of them.
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGNovember 18, 2025
Acura RDX headlight problem, dimming headlights, which is a known issue according to the Acura dealership service department in Brentwood, TN. The Acura technician stated that this is often caused by delaminating reflector film, and flickering headlights, which can result from faulty relays or wiring. The dimming makes it hard to see while driving during sundown. Driving with the high beam on causes problems for oncoming traffic. Acura acknowledged the issue, and a recall addressed the delamination issue for some models, but not the 2014 RDX. For my models, Acura stated the internal reflector is damaged, and replacing bulbs will not help. The most effective solution is to replace the headlight assembly or the entire projector housing, which can be a costly repair.
EXTERIOR LIGHTINGNovember 16, 2025
The low-beam projector headlights in our 2014 Acura RDX have become extremely dim over time, which is making the car very unsafe to drive at night because we cannot see well enough. The dealer inspected them in 2024, and stated the dim lighting is due to oxidation of the interior projector lenses. This sounds similar to other complaints that the internal reflective material in the low-beam headlight assembly delaminates or fogs up due to heat, significantly reducing light output. It also sounds similar to a recall issued for the 2013-2014 Acura ILX due to headlight problems. The dealer provided a $2500 quote to replace the headlight assemblies. They have not been inspected by anyone else. They have not been replaced yet and are available for further inspection. This defect has been particularly dangerous because our eyes adjusted to the gradually diminishing light output over time so we, and I suspect many other drivers, have been unaware of the danger we’ve been in until the problem became severely obvious and other drivers also began informing us.
EXTERIOR LIGHTINGNovember 15, 2025
The low beam is very dim at night regardless what bulb I've installed. The reflective material inside the projector housing is no longer working.
EXTERIOR LIGHTINGOctober 15, 2025
The drivers side headlight does not work. If it does work initially upon turning on, when the car brakes, the light flickers and then goes out. I have replaced the light bulb three times and it doesn't fix the problem. My mechanic said there is no way to fix it and sometimes this happens with the type of light bulbs this car uses. It seems to be electrical that the brake or motion of the stopping causes the light to shut off and I can't get it to turn back on so I either have to not drive at night or drive with my high beams on - both of which seem unsafe. Another reason i'm thinking it could be electrical is that the lock beep noise and lights flashing rarely works anymore and if it does, it's very faint.
EXTERIOR LIGHTINGOctober 6, 2025
Base model Halogen headlights project unsafe low light after defects in the projection reflector assembly delaminate. Light output at night is completely unsafe to drive. Acura knows it’s a defective part and will not offer fix other than full replacement of entire headlight assemblies at a cost of approximately $3,000. Major safety issue making a car unsafe to drive at night, all due to a poor design and defective reflective coating used on projector part of headlights.
VISIBILITY/WIPEROctober 4, 2025
Low beam headlights do not reflect. I can barely see when driving at night due to the low beams. I replaced the bulbs with a high grade brand and restored the lenses to the housing unit and they are very clear. The Reflector or Housing is degraded so the bulbs do not shine bright enough. This is a serious safety issue. I almost hit a deer that I couldn’t see in my neighborhood. We have great street lighting and it was 7:50pm so not very dark.
EXTERIOR LIGHTINGSeptember 4, 2025
Acura recalled 2014 vehicles for delamination of reflector film within headlights that results in decreased light output. The RDX was not included, but many - like mine - have experienced this issue. I purchased the RDX in 2017 from an Acura dealer as a certified, lease return vehicle. I began to notice dimming of the low beams within the first year. I had the plastic outside of the headlights restored. No change. The low beams became unsafe. The dealer’s service department was aware of a recall on other models when I mentioned it. They provided me with a number to call American Honda. When I called they acknowledged the issue, but refused to help or provide any financial assistance to purchase new headlight assemblies. I was advised by my mechanic to use my high beams as they were brighter. The low beams barely light up the bumper - no projection. @12 lumens or = 3-5 watt nightlight bulb.
EXTERIOR LIGHTINGAugust 22, 2025
I came close to striking certian low lining dividers, etc.... It is very well known That RDX around my build date Main headlight projector reflector burns out. I found out that Acura had a mandatory NHTSA recall to that era ILX for this same issue and Nissan has just settled a class action lawsuit for the same issue. The headlights were all manufactured by National Automotive Lighting (NAL). and the reflective coating inside the projector lens burns in time due to high lightbulb heat. When will this be recalled?
EXTERIOR LIGHTINGJune 16, 2025
Vehicle Make/Model/Year: 2014 Acura RDX Component: Exterior Lighting – Headlights (Low Beam) Summary of the Problem: My wife drives a 2014 Acura RDX. A few years ago, she mentioned that the low beam headlights seemed unusually dim at night. I didn’t think much of it at the time, but after driving the vehicle myself more recently, I confirmed the issue—the low beams provide very poor visibility, making night driving hazardous. To address this, I replaced the bulbs with new ones, but it made no noticeable improvement. After researching online, I discovered that many other owners of the 2013–2014 Acura RDX have reported the same issue. It appears this may be a widespread defect with the headlight housing or reflector design, rather than just a bulb issue. I also found articles and forum posts online where some people resolved the issue only by replacing the entire headlight assembly, which is a costly fix. This suggests the problem may lie in a design flaw rather than normal wear and tear. Given the safety implications of limited nighttime visibility, I believe this deserves further investigation.
EXTERIOR LIGHTINGJune 7, 2025
While driving I have no headlights. Had bulbs replaced but still doesn’t work. Can’t drive at night since purchased. Have only high beams but very low. While driving almost got in accident. Complaints are numerous on social media for 2014 Acura RDX. No one does anything to fix problems. Acura dealer charged 129.00 for headlights still not working and said no recall. This is extremely dangerous. Thank you for your help in this matter
EXTERIOR LIGHTINGMay 23, 2025
The vehicle's low beam headlights are getting progressively weaker. They are now dangerous, because they do not illuminate the road ahead at night. I have replaced the bulbs and it does not help. This is a safety issue. I am the original owner and have owned 10 cars in my life and have never had this issue. There is something wrong with the headlights.
EXTERIOR LIGHTINGMay 13, 2025
Over time, I noticed the low beam headlights seemed dimmer and attributed it to my older eyes and night driving. (the high beams work great) Yes, it's available for inspection Currently it's nearly impossible to drive at night without using the high beams. This is only an option when there's no oncoming traffic. There have been times when I've had to use the high beams with an oncoming car (safety issue) or stop driving until I can safely use the high beams again. We don't use the car at night! The above issue makes it unsafe for us to drive in the dark. While we haven't had any accidents, the possibility is extremely high under these conditions. I had the car evaluated for the issue, they suggested calling an Acura dealer. Their cost to replace the headlights is $3145.71. I've read all over the internet and on this site, the number of drivers with the same issue. Similar years and other models have been recalled for this issue. Please address this concern. Thank you
EXTERIOR LIGHTINGApril 17, 2025
Low beam headlights are very dim, making it difficult to see at night. I believe this puts me, as well as other drivers at serious risk of injury. I see many other reported issues with the low beam headlights being too dim, but evidently Honda/Acura has not recalled my car (yet).
STEERINGApril 11, 2025
the steering wheel sticks and got stuck while driving
EXTERIOR LIGHTINGMarch 24, 2025
Headlights do not put out enough light to see anything at night. Replacing light bulbs, and ensuring that headlight housing was clear ( not cloudy ) does not fixt the issue. Without using high beams it is difficult to see, but that would also cause hazard for oncoming traffic.
EXTERIOR LIGHTINGMarch 20, 2025
I am the original owner of my 2014 Acura RDX. The main headlights are failing and not emitting enough light making it extremely unsafe to drive. I installed brand new Sylvania H11 Xtravision bulbs. There was no change to the light emitted from the headlight. There is no damage or leakage to the headlights. I believe the headlight assembly reflector is failing inside the headlight and is defective. The vehicle is available for inspection. I have not contacted the dealer since there is no known recall at this time. There are no other indicators or warning message on the vehicle. The vehicle is stored in a garage and headlights are clear and not hazing. I have read many reports on the internet regarding owners having the same issue with the 2014 Acura RDX.
EXTERIOR LIGHTINGFebruary 28, 2025
The low beam headlights are so dim they cause me to practically stop when faced with an oncoming car because I am not able to see. I am not able to drive this vehicle at night because of this. I have had the bulbs replaced but there is no improvement. From all I have read online it is a defective reflector. Please do something about this. It is an extreme safety issue to drive a car without headlights or to be blinding oncomers with high beams. Thank you.
EXTERIOR LIGHTINGFebruary 19, 2025
The headlights, especially the low beam lights, are very dim. When driving with the low beams on at night, they barely light up the road. It is dangerous; I can't see anything when these light are on. There are no warning lights on in the car. This is a known problem; I have found numerous complaints from other owners on the internet. This car has not been inspected by anyone. From reading the complaints of other owners who have had the vehicles inspected at the dealerships, I see they have received no help from the manufacturer or dealership to correct the problem.
EXTERIOR LIGHTINGFebruary 17, 2025
The headlights are failing. They are very dim. I am no longer driving this car at night if I can avoid it. If I do drive at night, I have to have the brights on 100% of the time to see the road effectively. It became more serious 2 nights ago when I could not see a median in the road and ran over it. I had three teens in the car with me. I had driven as a chaperone to a school competition. We were at the beginning of a 4 hour drive home in the rain. I have not taking any action to repair or replace anything at this time. There are no vehicle warnings to indicate the problem.
EXTERIOR LIGHTINGFebruary 12, 2025
Headlights becoming increasingly dim and barely have any light coming out - do not feel safe driving at night - unable to see very far in front of me in road - dangerous for pedestrians, obstacles in road, oncoming drivers Headlights from cars behind me light up the road better than my own headlights often have to use brights to actually see Similar issue reported and recalled for Acura ILX models Yes, auto body shop confirmed that voltage and bulbs were fine - would have to replace entire assemblies to rectify the issue
EXTERIOR LIGHTINGFebruary 9, 2025
Headlights have gradually dimmed to unsafe levels of brightness for driving in the dark. I have replaced the bulbs for brighter ones, but it did not improve at all. Looking online, this appears to be a known issue with this year, make, and model of the vehicle regarding the entire headlight housing unit. I suggest the Acura, the manufacturing company, recall the vehicle to repair this dire safety issue.
EXTERIOR LIGHTINGFebruary 4, 2025
The low beam on this car is unusable after a certain period of time. I haven't been driving out at night since the past 4-5 years thinking this is an issue with my particular car; but now am seeing this widely reported in the Acura community online as well as on reddit. The high beam which is the same bulb works absolutely fine.
EXTERIOR LIGHTINGFebruary 4, 2025
The two low-beam headlights have been becoming dimmer slowly over time, causing them to be less effective. I have replaced the headlamps with different types and brands several times, with no noticeable change. This problem results in reduced visibility, a major safety issue when driving at night in poorly lit conditions, and away from urbanized areas. Out of an abundance of caution, we are currently limiting our night travel while we consider our options. I understand that the issue relates to the materials used at the back of the reflector, which degrade prematurely, causing any type of headlamp to become less effective over time, and operating below the intended minimum distance range. Our Honda/Acura dealer is aware of the problem, but their only solutions are to replace both headlight units, at my own expense, or sell the car. Replacing the two headlight units would cost $1,500 in parts alone, plus labor and taxes. Given that this problem highly increases the possibility of a crash when driving at night, Acura should be required by the NHTSA to issue a recall to replace both headlights at no charge.
EXTERIOR LIGHTINGDecember 29, 2024
The low beam headlights are not bright enough for safe driving in normal weather. They register as not on. In rain and wet pavement - they are highly dangerous and it’s very difficult to see lane markings or for any distance in front of the car. At higher speeds on the highway - it’s even more concerning. I’ve had them checked when I bought the car for alignment and replaced the bulbs with high definition bulbs. I’ve also had the lenses professionally cleaned all with no improvement. I have to drive around with my high beams on constantly and in fog and rain and this is sometimes also problematic. It’s so unsafe and you don’t think to check “if the headlights are good enough “ when you buy a car. It’s not something that should vary. It’s a clear and present manufacturing and safety issue that could end lives.
EXTERIOR LIGHTINGNovember 19, 2024
The headlights are extremely dim at night. Replacing the bulbs does not address the issue. The problem appears to be with the headlight housing itself. This is a safety issue.
EXTERIOR LIGHTINGNovember 15, 2024
The low beam light is extremely dim, making it unsafe and dangerous to drive at night. I hope this issue can be considered for a recall.
EXTERIOR LIGHTINGSeptember 30, 2024
Driving at night the headlights are dim and it's difficult to see. I have read online this is a very common issue with this make and model. Bulb replacement did not fix the issue, the low beam lights are dangerously low. When it is difficult to see it makes driving dangerous. The dealership confirmed this is a common complaint amongst customers. It has not yet been inspected by the dealership, though they are familiar with the problem. There have not been any warnings or messages notifying that my lights are dim.
EXTERIOR LIGHTINGSeptember 30, 2024
My 2014 RDX has defective headlights and Acura Honda will not address it. They say the headlight assembly is ok, but the lights are too dim to drive in darkness. Acura Honda customer service headquarters offers no solution. There is much online information about this defect. Acura Honda should be required to address this safety hazard expeditiously.
EXTERIOR LIGHTINGSeptember 26, 2024
7 years after buying the car, the headlights went out with no warning. They were replaced at the dealership. 2 years after replacing the bulbs, the headlights became dim and create a major safety risk driving on roads at night, as brights must be used to see. No warnings have been received through the car and the dealership is able to reproduce the issue.
EXTERIOR LIGHTINGSeptember 16, 2024
These low beam headlights have been becoming dimmer and dimmer over the last couple of years. I have had it in for service and had bulbs replaced ... I requested LEDS but they said it could not be done. From online forums I understand there may be a delaminating problem inside the light unit as a result of heat from the bulb ... or perhaps damage to bulb housing for the same reason. I CANNOT drive this car safely at night any longer. BOTH headlight low beams are equally affected so it is not damage on my part. The only remedy is replacing the entire headlight unit on both sides which I have been quoted as around $2000K. I am not the only one with this issue. The following comment is from [XXX] Good afternoon, I'm new to the forum. I'm having issues with my 2014 Acura headlights. I've replaced the bulb 4 TIMES since December 2019. I took the car to the dealership and had them replaced, had the electrical and wiring checked to figure out why my lights are always super dim, actually dangerously dim. They found no issue. I know there was a recall on this issue, but my vehicle wasn't part of the recall." This from Consumer Affairs Oct 2022 online article titled: "Recalls to fix headlight issues go back at least a decade" "Consumer Affairs researchers have found instances of a number of Acura owners reporting their Acura RDX vehicles’ headlights were extremely dim, to the point where they cannot see the road and where drivers have even described the vehicles as “undrivable” at nighttime." I believe this chronic issue needs to be addressed and remedied by Acura. If you research further you will find other examples. Thank you. (Edit: It appears from the same article that Acura RLX had the same problem and a recall on it. "In 2014 Acura recalled approximately 9,700 model-year 2014-2015 RLX vehicles in the United States to replace both headlight assemblies.") INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
EXTERIOR LIGHTINGSeptember 12, 2024
Low beam headlights have become very dim. By not adequately lighting the road ahead, a dangerous condition is being created for the driver. High beam headlights must be used to provide adequate lighting but must be switched to low beam to avoid blinding oncoming vehicle drivers. Acura is aware of the faulty manufacturing of the low beam headlight units but refuses to issue a recall on the RDX model and the dealer charges over $3000 for replacement.
EXTERIOR LIGHTINGSeptember 9, 2024
Both of my headlights have failed due to the breakdown of an interior light coating in the headlight. They are barely projecting any light forward anymore. It is not safe to drive at night with the headlights not working as designed. The Acura dealership inspected my vehicle and indicates that this is a common problem with the 2014 Acura RDX headlights and the only solution is to replace them.
EXTERIOR LIGHTINGAugust 26, 2024
Gradual dimming of low beam headlights over time (unrelated to bulbs or lens)
EXTERIOR LIGHTINGAugust 9, 2024
I purchased this car a few year ago and the low beam lights were weak but seemed to work minimally. They have progressively worsened to the point that it is difficult to discern they are functioning at all unless you get out and view them from the front at night. I literally can read better by candle light than I can with my low beams on. Super dangerous at night and I have to use high beams continually.
EXTERIOR LIGHTINGAugust 1, 2024
I have an ACURA RDX 2014, the headlight lensed halogen reflectors are dimming and looks like it is a common problem in 2013-2015 Acura. Dealers are not helping us and charging almost 2k dollars to replace with new ones. It is a safety issue and common issue and it seems to a manufacturer issue
EXTERIOR LIGHTINGJuly 3, 2024
RDX headlights become dim after 6 years and important safety issue when driving at night ; dealership initially blamed sun damaging outside plastic however despite repeated buffing nothing improved spending almost a one thousand in cost for buffing without any improvement in dim light ; now they are stating it is an issue with reflective surface inside ; the acura RLX was recalled for this issue why has the acura RDX; the dealership is charging each customer at least 2-3 thousand dollars to replace ; should this not be a basic function of the car ; do we have to have an accident for a recall to occur ; I am having to use my high beams driving at night ;
VISIBILITY/WIPERMay 27, 2024
Low beam halogen headlight are dangerously dim. New bulbs haven’t helped, and no, my headlight housings aren’t chalky nor crazed. I’ve found myself in many scenarios, even one dark roads, where I get very little light.
EXTERIOR LIGHTINGMay 1, 2024
The contact owns a 2014 Acura RDX. The contact stated while driving at an undisclosed speed, the contact became aware that the headlights were extremely dim and failed to provide proper illumination while driving at night. The contact stated that the headlights were replaced several times, but the failure persisted. The dealer was made aware of the failure and the service manager stated that the headlamp housing needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.
EXTERIOR LIGHTINGMarch 17, 2024
Headlights are dangerously dim, to the extent that it is not safebto drive at night. Visibility is likened to only having the orange running lights on. May see a depth of 3ft ahead, while practically no visibility in adverse conditions, such as rain, fog or snow. I have replaced the bulbs several times, as well as the housings and fuses. All appear to be in working condition an the headlight covers do not have any condensation or wear that would obscure light emitting. I have had several mechanics look at this from 3 Acura dealers and one independent Japanese import mechanic. No failures were found, however, all agreed that this was a critical safety concern. This issue was present since 2016 when I purchased the car and has become completely unsafe to drive at night since 2018, at around 60k miles. No fix appears to be available, except an almost $3k full replacement, which i find insulting and egregious. I've only owned Acura/Honda and have never experienced such willful ignorance concerning safety. Does someone have to die for this to be recalled?
EXTERIOR LIGHTINGMarch 7, 2024
The low-beam headlights are so dim that when I drive at night I cannot see the road in front of me. When there is a passenger in my car at night, they tell me to turn on my headlights when they are already on. When I take my vehicle in for scheduled maintenance (at the dealership) I keep asking about the lights, and they keep saying that the lights are working properly, they are clean, and they are aimed properly; "that's just how they are." I asked about replacing them and they say that it would cost me thousands of dollars to do it. For nighttime driving I've resorted to turning on my foglamps along with my headlights, and turning on my high-beams whenever there are no vehicles coming toward me. I am not able to see the road at night or in storms well enough to feel safe.
EXTERIOR LIGHTINGMarch 1, 2024
If I had known the headlights are this bad to drive at night I would have never purchased the car. I have replaced the bulbs but was told it is the type of headlights that came with the vehicle. Never will buy another vehicle again with out testing it at night
EXTERIOR LIGHTINGFebruary 23, 2024
Headlights have been increasingly dim over the years, and this is a common problem with 2013 -2015 rdxs ; replacing the bulbs do not help, it is due to faulty housing
EXTERIOR LIGHTINGFebruary 13, 2024
I purchased this vehicle in October 2023, it was sold to me is as a certified vehicle. The issue came to my attention when I drove out the first night after the purchase. I took the car back to the dealer. Turns out the service department is aware of the issue and recommended a stereo installation shop. I went to headlight business, collision repair company, stereo shop, a total of six different outlets. I went back to the dealer and said they can’t help me. They sold me a lemon and they refuse to stand behind the fact that it was certified. They knowingly sold me a car that can only driven during the day.
EXTERIOR LIGHTINGFebruary 2, 2024
The low beam headlights are extremely dim. This brightness of the low beams have slowly gotten worse over the years. Replacing the bulbs have not increased the brightness at all. Driving at night is nearly impossible without relying on the high beams to assist with vision.
EXTERIOR LIGHTINGFebruary 1, 2024
Over the last year or two, my headlights have dimmed more and more to the point that I really can only drive at night with my high beams on. The bulbs have been replaced and that has not improved things so it is not a bulb issue.
EXTERIOR LIGHTINGJanuary 31, 2024
The low-beam headlights are extremely dim making it difficult to see while driving at night without using high-beam lights.
EXTERIOR LIGHTINGJanuary 25, 2024
Low beam headlights have gradually dimmed over time to the point that they provide minimal lighting to the roadway and often appear to oncoming drivers as only daytime running lights (they often flash their headlights at me to tell me to turn mine are, except they already are on). This is a widely occurring issue with 2013-2015 RDXs as evidenced by many numerous consumer statements publicly viewable online. This is a widespread safety issue requiring investigation and remediation from the manufacturer
EXTERIOR LIGHTINGJanuary 21, 2024
The low beam headlights are too dim to drive at night safely. They are available for inspection. My safety and the safety of others is in extreme danger when driving at night because I can’t see unless I turn on the high beams. The problem is known and recalls were issues for some models. The components have not been inspected but it’s obvious.
EXTERIOR LIGHTINGJanuary 9, 2024
Low beams have been getting progressively worse since late 2023 to the point where the low beams are as bright as my day running lights. Driving at night has become very dangerous and I need to continually turn on and off high beams to see roadway at night. This seems to be a common problem in 2013-2015 RDX cars. There was a recall for Acura headlights in a different Acura model many years ago. It seems the RDX model in the 2013-15 years should be covered as well.
EXTERIOR LIGHTINGJanuary 8, 2024
Low beams have become way too dim. I replaced the bulbs, but it made only a minor improvement. I also cleaned the outer surface so it's not hazy anymore.
EXTERIOR LIGHTINGJanuary 8, 2024
Our low beam headlights have been very low for a few months now. I have tried to replace the bulbs, using multiple different types / various degrees of halogen light bulbs, but each time this does not solve the low output problem. Now our car is failing our yearly state safety inspection and after research it appears the reflector inside the housing unit may need change. The lights are very dim and are becoming hard to drive without using high beams.
EXTERIOR LIGHTINGDecember 19, 2023
Dim headlights. Replaced them ($300) thinking they were getting old, upon the next evening driving - the lights were still too dim to safely drive the vehicle. No change in visibility whatsoever. Because of that these headlights are not up to par with Transportation safety. This needs to be recalled and replaced with halogen!
EXTERIOR LIGHTINGDecember 18, 2023
Both headlight lowbeams are very dim, so dim that they provide almost zero lighting to see the road at night. Dealer informed me that I would need to purchase both headlight assemblies at a cost of just under $3,000.
EXTERIOR LIGHTINGDecember 18, 2023
Low beam headlights have been horrible for the last several years. They light up a few feet ahead, very abnormal for headlights. They were fine when purchased but after about 6 years it got progressively worse. It was extremely risky to drive at night. Fortunately no accidents but a huge risk out on the road. There are many owners who have the 2013 to 2015 base RDX after searching the internet who have a similar problem. Honda/Acura should recall them. Acura dealers will admit that some owners have replaced the headlight assemblies but not on a massive scale. I think some just don't drive at night or don't want to or have the money for repair. Apparently not a problem with some cars but others like mine a major problem. I resolved the problem today by purchasing new headlight assemblies (the ONLY solution) from An Acura dealer just to provide safety and visibility in an otherwise good vehicle. Most Acura dealers charge around $2,500. The reflective coating wears off and delaminates after years of use from what I understand. This should be a definite recall and replaced by the manufacturer due to an unjust cost to the owners and more importantly for SAFETY!!! It was almost like driving without headlights on at all. It's simply not right it's a travesty to leave the owners with the financial responsibility for something provided by the manufacturer that is faulty/defective. Regards, Brad Singer
EXTERIOR LIGHTINGDecember 5, 2023
The regular headlights (low beam) are incredibly dull. Sometimes i turn the headlights off and back on to be sure they are on, because its hard to tell - especially if its raining. I have replaced the bulbs with no change. I have read online this is a recurring problem with this model. My wife had to drive home the other night from the airport in the rain and felt incredibly unsafe and drove with her high beams on the entire time to be able to see
EXTERIOR LIGHTINGNovember 30, 2023
The headlights are detective. The lowbeams are so dim it's dangerous to drive at night. This can cause a serious accident or other problems.
EXTERIOR LIGHTINGNovember 29, 2023
Headlights are so dim I can’t see while driving. Replacing bulbs had no results.
EXTERIOR LIGHTINGNovember 22, 2023
The low beam headlights do not adequately illuminate the road. It has gotten progressively worse over the last 18-24 months and has gotten to the point that we can’t safely drive the vehicle unless we are able to use the high beams. When I was at the dealership for routine maintenance I asked about replacing the bulbs. I was told replacing the bulbs would not solve the issue and they did not feel right about charging me for something they knew would be a temporary at best solution. I can only assume the dealer/manufacturer inspect the lights as part of every service visit. There have not been any warning lights on the dash. Other than not being able to see the road there have not been any other symptoms.
EXTERIOR LIGHTINGNovember 10, 2023
Headlights are so dim almost impossible to drive at night. Dealership says nothing is wrong with them.
EXTERIOR LIGHTINGNovember 10, 2023
The headlight reflector has been burned by the halogen lamp. After doing some research it’s a very common problem. Replacing the halogen bulb does nothing as the reflector does not work. Honda/ Acura is denying any responsibility. The car has ZERO visibility at night. The light power is equivalent to a candle light
EXTERIOR LIGHTING,VISIBILITY/WIPERNovember 6, 2023
The headlights are so dim that I have to drive with the high beams on at all times or I can’t see. I even had an Acura dealer try to clean them and it didn’t help. It’s crazy that this is a known issue (according to the Acura dealership) and this hasn’t been recalled. I’m basically driving in the dark or can’t drive at all at night.
EXTERIOR LIGHTINGOctober 24, 2023
Over a period of about 1 year the low beam headlights dimmed to a point that the vehicle was unsafe to drive at night. The lights provided no illumination. The dealership (Ron Tonkin Acura) did tell me that the reflector in that model and year could deteriorate and be "less" reflective. They recommended purchasing replacement components on Amazon ($418.99) and have them installed at the dealership ($435.62). I purchased the parts and had them installed. The dealership also told me that they did not have enough information to say if the replacements lights would have the same issue.
EXTERIOR LIGHTINGOctober 24, 2023
When my car hit approximately 100,000 miles noted greatly decreased visibility for night time driving due to poor output from what I thought was the lights. Had Acura dealer replace lights with no change noted. They then suggested I have someone else(because they wouldn’t do it) replace bulbs with LED bulbs. Had LBulbs changed to LED with no change. This is a major safety issue as I do not have adequate or any visible lighting with my low beams making it impossible to be able to see to drive at night. This is extremely dangerous. Acura will not do anything. I did research online and noted many people with same or similar year RDX talking about this issue and reporting it. Online I found this: it’s a very real problem that is common to the 2013, 2014, and 2015 Acura RDX base model. It’s outrageous that Acura hasn’t recalled it. The low-beam reflector itself oxidizes, is not reflective at all, and no amount of brighter bulbs or clean outside lenses will help with a reflector that doesn’t reflect. (It’s also not related to the cloudy inner-lens. It’s the reflector.) Looks like there are several complaints about that gen RDX and its HIDs getting dim at around 100k. Focus seems to be converging on the reflector and/or the fresnel lens degrading. There’s even a law firm doing some preliminary work to judge whether or not to file a class action.
EXTERIOR LIGHTINGOctober 24, 2023
I just recently purchased this vehicle on 10/18/23. I purchased it during the daytime so was unaware of the headlight problem until I had to drive at night time. The low beams are extremely dim! I checked all fuses, relays and bulbs and everything is in good working order. Reached out to my local dealership and they advised this is a known issue but has not been recalled. The housing assembly causes delamination over time and will cost me more than $2,000 to replace the entire headlight assembly on both sides and Acura is aware of this issue and recalled the headlight problem on similar Acuras of the same year but refuses to fix this safety problem. I can not see when driving at night unless my highbeams are on which is illegal on the highway!
EXTERIOR LIGHTINGOctober 20, 2023
The contact owns a 2014 Acura RDX. The contact stated while driving at various speeds at night, the low beam headlights were significantly dimmed, diminishing the visibility of the roadway. The contact stated that the high-beam headlights were activated to safely drive at night. The vehicle was taken to the dealer, where the low-beam headlights were replaced, and the lenses were cleaned; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 49,000.
EXTERIOR LIGHTINGSeptember 24, 2023
The headlights are so dim it's unsafe to drive at night. I replaced the bulbs, but the headlights still are too dim to drive at night. It's dangerous and people in my car with me at night after I replaced the bulbs noticed it too and were very concerned.
EXTERIOR LIGHTINGSeptember 3, 2023
October 2021 at 74,790 miles I took the 2014 RDX to the dealer as the driver side headlight did not illuminate. The bulb was replaced. The light was still dimmer than the passenger side. In December 2022 at 81,415 mile service at the dealer I reported continued issues with night driving and dim headlights and was informed that the both head light projectors oxidized and the recommendation was to replace both ( $2,177.98). I limited my night driving and tried one more time to have the bulbs replaced without improvement. July 2023 at 85,204 miles both headlight assembly were replaced at the dealer ( $2,276.85). At the same time I contacted American Honda Motor Company to request financial assistance. After providing all dealer service documentation I was called to be advise that this was outside of warranty even thought the vehicle was not safe to drive in the dark.
EXTERIOR LIGHTINGAugust 12, 2023
Low beam headlights have gotten dimmer and dimmer over time, and represent a significant safety risk when driving at night. We have replaced the bulbs with the brightest, most expensive options possible, and no difference. We had the dealer check the problem, and they told us that they could "recondition" the headlight covers (which didn't look to me to be the problem, but we were desperate to make the situation better). No change at all (except we're out a few hundred dollars). Upon further research online, sounds like it is a common issue for this generation of Acura RDX, as well as other cars that use the same headlight projector. The heat from the bulbs gradually degrades the reflective coating on the inside of the projector, and it doesn't matter what bulb you put in at that point. It is amazing to me that this is a known issue, and no recall has been issued by Acura. Properly functioning headlights are a critical component of a safe operating vehicle.
EXTERIOR LIGHTINGAugust 4, 2023
headlights too dim And won’t pass inspection
EXTERIOR LIGHTINGJuly 28, 2023
I am the original owner of a 2014 Acura RDX, and I've been facing headlight issues since hitting 70,000 miles. The problem has worsened, making it extremely dangerous to drive at night due to the excessively dim headlights. I've nearly been in two car accidents because of this visibility problem. I've ruled out lens clouding as the cause and discovered that the issue lies with the coating inside the headlight assembly, leading to significant dimming during nighttime use. This poses a serious safety hazard, and I believe the dealer should issue a recall to address it. It's concerning that many others have experienced the same problem, yet Acura hasn't taken action to resolve it, despite the evident safety risk. Notably, according to the National Highway Traffic Safety Administration , Honda issued a recall for certain Acura RLX vehicles with the same issue, but not for the RDX. I feel that it's time for the government to intervene and compel Acura to conduct a recall for this problem. Safety should be their top priority, and prompt action is necessary to ensure the issue is resolved. On a related note, Chimicles Schwartz Kriner & Donaldson-Smith LLP (CSK&D) is currently investigating a potential class action lawsuit involving Acura vehicles, including the 2013, 2014, and 2015 Acura RDX models. Reports suggest that these vehicles have unsafe low-beam headlights that gradually dim over time, creating a safety risk, especially at night when visibility is crucial.
EXTERIOR LIGHTINGJuly 26, 2023
My 2014 Acura RDX only has 24,000 miles on it and the headlight are so dim I cannot even tell if they’re on at night!!! This is extremely dangerous!!! To replace these headlights through my local dealer cost over $850! I’ve found on the internet that this is a very common problem that thousands have had! I cannot believe that the government has not forced Acura to recall for this problem!!!
EXTERIOR LIGHTINGJuly 22, 2023
The headlights are extremely dim making night driving unsafe. The Acura of Chattanooga attempted to deglaze the exterior of the light housing, but the problem is inside the round bulb cover. It is easily visible to see the glaze covering the inside of the bulb. This low light/visibility problem is constant at any speed.
EXTERIOR LIGHTINGJuly 6, 2023
I am the original owner of the vehicle and have kept up on all routine maintenance. At about 65K miles the headlights started getting dimmer and it is impossible to see at night. It is like having a bic lighter for headlights. It is not the lens clouding over and there are numerous other consumers online that have the exact same problem. Online reasearch shows that there is a problem with the coating on the inside of the headlight assembly that makes the headlights dim at night. This needs to be recalled by the dealer and is definitely a safety hazard! Acura will not address the issue and they recommend changing the whole headlight assembly at $18000 for parts. I tried putting in brighter bulbs and this did not fix the problem. Please help!!
EXTERIOR LIGHTINGJuly 5, 2023
Problem: Dim low beam headlights. I first noticed this issue around the end of 2020 to 2021 (mileage around 80,000). It got progressively worse over the next 2 years. I believe that it is now unsafe to drive this vehicle at night. I have contacted Acura customer service (American Honda) regarding this problem 12/06/21 case #[XXX]. I have made a number of efforts to improve brightness including refinishing plastic lens, replacing halogen bulbs, replacing with LED bulbs but none of these have improved the unsafe low beam headlights. On my last visit to the Acura dealership I was told that I had a fogged projector glass in the light assemble. the only repair would be to replace the entire light assemble both right side and left side costing $3,500.00. On 7/5/23 the Honda case worker says that because there is no recall they can not do anything about it. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
ENGINEJune 22, 2023
The contact owns a 2014 Acura RDX. The contact stated while driving approximately 70 MPH, several unknown warning lights illuminated, and the vehicle lost motive power and stalled. The contact stated that moments later the vehicle re-started independently and the operated normally. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The contact stated that the failure recurred; however, the vehicle failed to restart. The vehicle was towed to the residence. During the failure, the contact stated that the "Charging System" warning light continued to flash off and on. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 98,000.
EXTERIOR LIGHTINGJune 2, 2023
Headlights are dangerously dim. Replacing the bulbs did not help. I am forced to either use high beams or not drive at night.
EXTERIOR LIGHTINGMay 29, 2023
Headlights are dim, even after replacing it is something faulty with the original design. I have nearly been hit by cars turning into the road at night because of how dim the lights are. I have to have them on bright to be seen which creates further issues eith cars flashing their brights. I have researched online and found this is a common problem that acura refuses to issue a recall for. Please help us!!!
EXTERIOR LIGHTINGMay 11, 2023
These low beam head lights are so dim you can not see the road at night
EXTERIOR LIGHTINGApril 26, 2023
Low beam headlights have become very dim. By not adequately lighting the road ahead, a dangerous condition is being created for the driver. High beam headlights must be used to provide adequate lighting but must be switched to low beam to avoid blinding oncoming vehicle drivers. Based on internet searches on this matter, many other 2013, 2014, and 2015 Acura owners are having the same problem. Acura is aware of the faulty manufacturing of the low beam headlight units but refuses to issue a recall on the RDX model.
EXTERIOR LIGHTINGApril 22, 2023
I can not drive the vehicle at night due to not being able to see the road using the low beam headlights. The low beam headlights have become so dim that I have to use the high beam in order to drive at night.
EXTERIOR LIGHTINGMarch 23, 2023
Exterior light, especially the low beams, are not sufficient for driving at night. The beams are very low and make it challenging to see. If I did not have added fog lights, I would find it impossible to drive at night without constant usage of the high beams. It seems this was recalled in other models and needs to be addressed. It is not safe for drivers and it is clear that just changing the bulbs does not fix the problem. The dealership was going to charge me over 100 dollars just to look at the headlights and said that it was a known issue and nothing can really be done without an extensive overhaul of the headlights. This needs to be recalled.
EXTERIOR LIGHTINGMarch 19, 2023
Headlights have gradually become so dim that the vehicle is not safe to drive at night. This 2014 Base model Acura RDX was purchased new from the dealer in 2013 and has less than 50,000 miles. This appears to be a widespread issue and the only identified correction is to replace both headlight assemblies at an estimated cost exceeding $2000 (for dealership replacement). In addition to compromising the safe night operation of the vehicle, this is an unreasonably short lifetime limitation for mandatory safety equipment.
EXTERIOR LIGHTINGMarch 16, 2023
The headlights on my 2014 Acura RDX are very dim. I went to the Acura dealership and they agreed that it was dim and suggested that I replace both hid bulbs which I did but it hasn't made much of a difference. Not having properly lighting is obviously a safety issue and makes it very difficult to drive at night, especially with our current weather conditions. I emailed Acura to follow up and they said there is nothing they can do as there isn't a recall. A recall should happen asap as this is a big safety issue.
EXTERIOR LIGHTINGMarch 14, 2023
The low beam headlights are extremely dim, making the car unusable at night. The exterior plastic is clear and not cloudy. Changing the bulbs did not help. It appears that the reflective coating inside the light has failed. The car was not used at night durning the pandemic so I'm not sure when the failure occurred. I have recently replaced both light assemblies in order to use the car at night. Calls to Acura were not helpful.
EXTERIOR LIGHTINGMarch 7, 2023
The headlights have gone extremely dim making it really hard to see in the night. I have tried replacing bulbs multiple times but it doesn’t help. Reading on forums it seems many folks are hitting the same issue and are pointing to the housing/reflector going bad. Please take a look at this as it seems similar issue has been reported and recall issued for other models from Acura.
EXTERIOR LIGHTINGMarch 2, 2023
Low beam lights are insufficient to see the road. Very dangerous
EXTERIOR LIGHTINGFebruary 28, 2023
The contact owns a 2014 Acura RDX. The contact stated that the headlight failed to provide adequate illumination while driving. The vehicle was taken to the dealer; however, the dealer was unable to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
EXTERIOR LIGHTINGFebruary 28, 2023
The headlights are not bright enough to drive the car during night. I've called Acura a few times before to ask if they had a recall and what I could do to fix the problem. They told me I had to replace the whole headlight assembly which is $914 a headlight. I've tried switching the bulbs before but it's never fixed the problem. I avoid driving the car at night but when I have to, I use the bright lights but it bothers other people. I'm sorry to have to do it but there's no way that I can see or feel safe driving the car wo using the bright lights. There were no warning about the problem but Its been this way since I purchased the vehicle about 3 years ago. I purchased the car from a local Acura dealership and it belonged to a sales rep who worked there. I'm upset at the possibility that they were selling the car for the headlight issue and they still sold it to me. I've taken the car to Acura before and they told me that I had to replace the whole headlight assembly. I believe they know it's a common issue but haven't done a recall. $2000 it's a lot of money to spend on new headlights, especially when I did not do anything to cause this issue. Acura should be responsible. This is a big safety issue. The date the problem started was when i purchased the vehicle in 2019
EXTERIOR LIGHTINGFebruary 28, 2023
Headlights are very dim and it makes it very hard to see while driving at night.
EXTERIOR LIGHTINGFebruary 3, 2023
The headlights on Acura 2014 RDX are very dim. There has already been some recalled, however, there needs to be more. I am not able to drive my car at night unless it is an emergency due to a lack of visibility. The only way to see beyond 3 feet in front of the car is to turn on the brights. This is a huge safety risk to my family and other drivers on the road. The dealership confirmed that the only way to fix the headlight issue was to get new headlights. I have had this issue with my headlights for over 3 years now, and first thought it was the bulbs needing replacement, then thought it was battery-related, and I have continued to check or fix other factors in my car until I started to do research on the problem. I believe that I am not the only one having the same issue.
EXTERIOR LIGHTINGJanuary 10, 2023
Low beam headlights are very dim, even after replacing the bulbs. This is a very obvious existing condition, that can be witnessed by looking at the low beam headlights when they are turned on for the vehicle. This appears to be a common problem for 2014 RDX models. It appears that the projector housing coating has disintegrated on the headlight assembly, causing the low beam headlight to appear very weak. This might be similar to low beam headlight recall for 2014 RLX models, but, there has not been a similar recall for RDX models. The dim low beam headlights makes it very unsafe to drive during night time conditions. High beams seem to work fine, but, obviously, cannot be used continuously.
EXTERIOR LIGHTINGJanuary 5, 2023
Ive always have problems with headlights low beam, they simply dont illuminates the road at night, I have to use high beam making others to flash their high beams at me. I have change bulbs but no matter what I instal they dont illuminate enough.
EXTERIOR LIGHTING,VISIBILITY/WIPERJanuary 4, 2023
I have 2014 Acura RDX with VIN: 5J8TB4H32EL008430. I'm facing with headlight issue since many years where my headlight with low beam is very dim and the roads are not visible in the dark. It is a major safety issue and my family was recently almost met with an accident. After the incident, I have changed the bulbs too but it didn't resolve the issue. I have searched online and found that many customers with Acura RDX are facing the same issue. I also checked in recall section but didn't find that except Acrua RLX has the recall for headlight. This is a major safety concern.
VISIBILITY/WIPERDecember 19, 2022
my car has 85K miles on it. the headlights are so dim that they might as well not even be on. I have replaced the bulbs, no help. There's no oxidation on the outer lens of the headlight assembly. There's some kind of defect in the inner reflector or lens of the headlight assembly such that the only solution is to replace the entire headlight assembly. The inner reflector / lens has become so oxidized that it is not at all reflective, and very little light is produced by the headlights.
EXTERIOR LIGHTINGDecember 18, 2022
Low beam headlights became very dim. Both, left and right (more left than right). When there is some street light, it is hard to notice if the lights are on at all. They don't project enough light to see at night, and the little that they project is not reaching far enough. I can only see a few feet away from the car. It has become dangerous to drive in the dark. Replacing light bulbs did not change anything. This has been worsening gradually, but seems to have accelerated over the past 9+ months to the point that it is dangerous to drive. There has been no indicator warning. The car dealer saw and knew what to do by looking at the headlights: change the entire headlight assembly. I still have the defective parts if needed.
EXTERIOR LIGHTINGDecember 16, 2022
Headlights are so dim my car cannot be driven at night. The reflective coating inside the light housing has deteriorated and no longer reflects the light. Replacements cost $800 or more. VERY DANGEROUS!!!
EXTERIOR LIGHTINGDecember 13, 2022
Headlights are so dim it is unsafe to drive at night. Seems many others complaints of this online and due to reflective film backing material inside the headlights could delaminate The reflective coating on the headlight housing has disintegrated resulting in virtually no low-beam headlight illumination on the roadway Acura changed headlight design in 2015 but no formal recalls on earlier vehicles
EXTERIOR LIGHTINGDecember 5, 2022
The headlights for 2014 Acura RDX dimmed so that they were ineffective. Lightbulbs were replaced. No difference. Premium lightbulbs put in. No difference. Dealer said they saw no problem. Headlights continued to dim more. Google search revealed other 2014 Acura RDX owners had the same problem. Appears to start after 80,000 miles. I asked the dealer who offered to replace entire headlight hardware but could not guarantee it solved the problem. Offer to replace with used parts did not offer reasonable solution, given widespread problem. I ended up trading in the car. Loved it otherwise!
ELECTRICAL SYSTEMNovember 16, 2022
Headlights (low beam) have become dim, unsafe, difficult to see when driving, reflector is defective.
EXTERIOR LIGHTING,UNKNOWN OR OTHERNovember 6, 2022
I’ve been having a problem with my 2014 Acura RDX for dim low-beam headlights for some time now. I took my Acura to my dealership approximately 5-6 months ago, for regular service and reported the problem of the dim low-beam headlights, which at the time also seemed uncentered. At that time, the dealership said there was no problem found with the headlights. No warning alerts from the dashboard ever came on. In the meantime, the dim low-beam headlights progressively became worse, I almost missed the turn onto my street and scarcely missed a young biker after the turn. The lights were barely operational. Now, I am no longer able to drive my Acura at night at all. All night errands, appointments, etc., are thank God, done by my 2 children which is definitely not convenient for them either. I have noticed other customers making complaints regarding some of these same issues. Please help.
EXTERIOR LIGHTINGOctober 4, 2022
Low beam headlights are very dim and present a hazard when driving at night due to limited visibility. The halogen projector lens inside the headlight assembly appears to have haze built up and the reflector bowl may be compromised by build up or heat damage. The faulty design and inability to clean the projector lens or refresh the reflector bowl may necessitate replacement of the entire headlight assembly. This is a manufacturing defect and should be recalled and replaced by the manufacturer.
EXTERIOR LIGHTINGSeptember 15, 2022
On this model car, the low beams get so dangerously dim, that (my case for example), I literally could not tell if the low beam headlights were on or off if I were driving on a street where any street lights (even just residential neighborhood street lights) were anywhere within eyesight. The only time I could make out that they were on would be if I were on a pitch black section of a street, in which case I could see a very faint glow that only extended maybe four-feet out. And when I parked facing the garage door at night, just about three feet from the garage door, both the running lights and the flashers were far (not just a little) brighter than the low beams. The low-beam reflector itself oxidizes, is not reflective at all, and no amount of brighter bulbs or clean outside lenses will help with a reflector that doesn’t reflect. (It’s also not related to the cloudy inner-lens. It’s the reflector.) Replacing the entire headlight assembly is the only solution. People who mean well and aren't familiar with the specifics of the Acura RDX 2013 to 2015 problem will give you conventional advice (clean the outside lenses and buy the brand bulbs they like), but they are incorrect. There is a widespread and extreme problem and defect with this specific generation of the Acura RDX. The deterioration also happens gradually, so you don’t necessarily notice it at first, but it gradually gets worse and worse until the headlights are practically nonfunctional.
EXTERIOR LIGHTINGSeptember 10, 2022
The headlights are so dim the vehicle can not be driven at night. My mechanic tells me this is a known issue for the RDX and I will have to replace the headlights at my own expense. The estimated cost is over $2000. Its hard to say when I first noticed the issue but it is at the point that if I am driving at night I must use my high beams.
EXTERIOR LIGHTINGAugust 27, 2022
Purchased vehicle used. Halogen headlight assemblies are so dim at night that vision is impaired. This is a safety hazard for night driving. Known issue on this car model, that seems to be due to failure of reflective material over time. Will replace headlight assembly.
EXTERIOR LIGHTINGAugust 23, 2022
Acura RDX 2014 headlights - Yes available for inspection. The headlights are extremely dim and I have difficulty seeing the road due to the lack of light. They are so dim that passengers tell me I don't have my headlights on when I do. Upon researching this problem I found many Acura RDX 2014 with this problem. The dealership service department told me that the vehicle is known for headlight assembly issues, but offered no real solution. No warning for the problem it just occurred on night when I was driving.
EXTERIOR LIGHTINGAugust 23, 2022
Headlights are too dim. Dangerously dim. Apparently the entire assembly is defective and needs to be replaced.
EXTERIOR LIGHTINGAugust 10, 2022
Father in laws vehical, low beam headlights so dim you can not see the road in front of you. very unsafe condition. bulbs changed, it appears reflective material inside the housing is missing or faded away, replacement lamp assembly very expensive. I see many other reports of this problem on here & on the Web. Other Acuras have had recalls issued for similar reasons, why not this one?
EXTERIOR LIGHTINGJuly 27, 2022
Like many other Acura RDX 2014 owners, I have also experienced the dimming of headlights to the point where it is unsafe to drive in the evening or during severe weather conditions. After replacing the bulbs twice and cleaning the lenses, I took it to an Acura dealership. They checked the wiring and confirmed there were no issues, and said that the headlight assemblies are failing and need to be replaced. After searching the issue, I see it is common so I don't understand why this has not yet been recalled. It is a known issue that this car is unsafe to drive at night, endangering people in the vehicle, other drivers, and pedestrians. The alternative is to turn on high beams and blind oncoming drivers, which is just as dangerous. Acura is aware of this issue and confirmed no active recalls. I am passionate that this should be a recall - how is Acura okay with having cars on the road that are actively dangerous to drive at certain hours of the day? It's a defective vehicle and should be recalled. Get these off the road.
EXTERIOR LIGHTING,UNKNOWN OR OTHERJuly 23, 2022
I recently purchased this vehicle and had nit driven it at night. On 07/20/22 at approximately 930pm I had to pick my son up at a friends home. We live in Florida and thunderstorms are routine here. While driving I noticed my visibility of the road was not clear. I pulled over during the storm and visually checked that my headlamps were on. They were except that the lighting was dim. I proceeded to pick up my son and discovered that on a dark road I could not see 5 feet in front of me. I continued my trip and witnessed a dog run across the front of my vehicle. I swerved and applied my brakes. I did not see this animal until it was right on top of me. I turned on my high beams and completed my trip with them on knowing that Law Enforcement could have easily cited me for it. The next day I purchased the two best and brightest bulbs I could find and had them installed in the car. This did not change anything. The headlights are still dim. I have read on message boards that this is a known problem with this vehicle. Have any accidents been reported citing dim headlights? Why has the manufacturer not issued a recall? I have not driven at night since the incident and would like some input from you.
EXTERIOR LIGHTINGJuly 12, 2022
Despite recently replacing bulbs and cleaning my headlights, my low beams are very dim. I do not feel safe driving at night without high beams on because they are so dim. Other Acura’s have had parts recalled for this issue.
EXTERIOR LIGHTING,VISIBILITY/WIPERJuly 9, 2022
The low beam lights have become so dim that it is unsafe to drive the vehicle between dusk and dawn. Visibility is extremely impeded by this issue.
EXTERIOR LIGHTINGJuly 6, 2022
I recently purchased a 14 Acura RDX about a month ago not realizing it would almost cost a possible fatality due to its poorly designed headlight. It was day time when I purchased the vehicle so I was not aware I would only be able to see approx 3-4 feet out at night using my low beams. That issue almost got me in a very horrible situation. A few nights ago I was leaving my nieces 5 year old bday party in a residential area that does not have street lighting, it was then that I turned my low beams on for the first time. I thought something was wrong with them because I could barely see. It was a clear night without rain but I was still unable to see anything further than approx 4ft in front of my vehicle (I cant imagine how dangerous it is when raining). As I started to accelerate to the speed limit I was approaching what looked a shadow of parked cars on the left side of the street. Just as I was approaching those cars to pass, a man walked onto the street from in between the cars, Im assuming to cross the street to get to a house. I did not see him and he did not see me until he was feet away from the corner of my car. I slammed on my breaks and he jumped out of the way in impeccable timing. Luckily, I was not going too fast since it was a residential area however, had he not seen me in that exact matter of time, he could have got seriously injured or killed. This was the first time I ever had to use my headlights, had I known how bad the lighting would be, I would never have drove that vehicle at night nor would I have purchased it. What’s the point in purchasing a vehicle you can only drive in the day and lose your freedom of choice to drive at night. That’s ridiculous. Not to mention, I had my 4 year old daughter with me that night who was also at risk in this situation. We all got very lucky nothing serious happened. So apparently after looking into the issue I discovered this model includes low beam projector lens that fail to function.
EXTERIOR LIGHTINGMay 12, 2022
The standard driving headlights have become very dim over the past 2 years. Have replaced the bulbs with two different manufactured light bulbs with no discernable brightness change in the headlight. The lights did not illuminate any of the road when driving at night. Very dangerous situation. Had to use high beams to get any road illumination. Replaced the entire lighting assembly as online forums recommended that the issue was a delamination of the projector in the assembly. Newly installed assemblies on both sides remedied the problem.
EXTERIOR LIGHTINGApril 29, 2022
Low beam headlights have become continually worse in the past four years. The bulbs are working fine, but the low beam headlights only project light out a few feet from the front of the car. The car is unsafe and undriveable at night using only the low beam headlights. The high beam headlights are fine, but driving with the high beam lights on at all times is also a safety hazard. The dealer told it is problem with the reflectors, not the bulbs. The dealer was familiar with the issue, but called the working of the low beam headlights as presented as "normal" for this year and model. It is NOT normal and is unsafe. This seems to be a common problem on the 2014-2015 model RDX, but Acura refuses to admit this is any kind of manufacturer's problem. The dealer, Acura of Bellevue (Washington) also did not want to offer a repair , even at my cost, but rather referred me to a third party company to seek repairs. Why would a dealer decline to offer a solution? This car should be recalled and the manufacturer should pay for repairs to make it safe.
EXTERIOR LIGHTINGFebruary 16, 2022
Headlamp assemblies have failed due to apparent manufacturer defect. The defects are so significant that the vehicle becomes unsafe to drive at night, and even brand new bulb replacements have no effect. The entire headlamp assemblies are defective and must be replaced. These are known issues, and the predominent complaints listed not only on replacement part websites on the internet, but in NHTSA's own website for this vehicle - even more then the recalled airbags, are all specifically for this exact same issue being suffered by numerous complainants, but for some reason NHTSA has failed to recognize and enforce a recall on it. Acura/Honda has not even issued a service bulletin on it to allow its dealers to repair it, despite it being a known issue, and Honda Financial Services even deceitfully denies warranty claims, even lying about contract terms to avoid coverage. This is a serious safety issue affecting scores of owners of this vehicle, including the 2013, 2014, and 2015 model years, as reflected on the internet and in complaints. Owners may not even realize they are driving with a defective headlight until they get into or cause an accident. This needs to be flagged as an urgent RECALL requirement.
EXTERIOR LIGHTINGFebruary 11, 2022
See attached letter for details. Incident date below reflects the VIN I currently own, when testing identified the safety-related defect. Accident details from previous same model. The same headlamps were the subject of the July 14, 2014 NHTSA Acura ILX Electrical & Lights Recall: 14V323000 on the 2013-2014 Acura ILX model. Yet, Acura continued to use these headlamps and failed to rectify the defect across its model lineup. Instead, the inherently faulty engineering, material, and manufacturing was destined to slowly degrade the reflective surface of the projector cup and lens under the heat output of the low beam halogen bulb that was, by Acura design, the automatic daytime running lights that remain on whenever the engine is running.
EXTERIOR LIGHTINGFebruary 6, 2022
Vehicle is 2014 with 130K miles. We noticed that the headlights are getting dimmer to the point where it is unsafe to drive at night. The internal low beam reflector lens is fogged up preventing the headlight to light the road adequately. Called Acura dealer in Greenville SC and spoke to the service manager on 2/4/2022. He told me the heat from the headlamp is intense and the coating is starting to de-laminate causing the headlights to dim. He said Acura is aware of the problem but no recalls have been issued. He told me that Acura would not cover the repair and it would cost $2400 to replace both headlight assemblies. Many people have reported this problem but no recall has been issued....yet. This vehicle is unsafe to drive at night. I will be replacing the headlights at my own expense and keeping the headlight assemblies for further inspection if required. Dimming headlights is a slow process and we really started noticing it about a year ago.
EXTERIOR LIGHTINGFebruary 2, 2022
The contact owns a 2014 Acura RDX. The contact stated while driving at night the low beam headlights were extremely dim causing a visibility hazard to the driver; nearly causing the vehicle to hit a pedestrian. The vehicle was taken to the local dealer who diagnosed that the headlight assemblies needed to be replaced. The contact indicated that previously the light bulbs were replaced, and the lens were deep cleaned however, the failure persisted. The approximate failure mileage was 30,000.
EXTERIOR LIGHTINGJanuary 20, 2022
The headlights are extremely dim. Have been since I purchased the car in 2015 and has worsened since. I’ve seen that this is a recurring issue with ACURA. It is unsafe for my family and Acura is charging upwards of $2700 to have this issue resolved.
EXTERIOR LIGHTINGJanuary 12, 2022
Both headlights are very dim. The headlights have been gradually dimming. It is very dangerous to drive at night. Headlights should fail in this manner.
EXTERIOR LIGHTINGJanuary 9, 2022
Headlamp failure. Headlamp light getting progressively dimmer, forcing me to drive with the brights on at all times after sunset, even on highways and on well - lit roads - causing hazard to other drivers. I can barely see the cars ahead of me. Inclimate weather is practically impossible to see at all - does not illuminate lane lines. I had the dealer change out the bulbs and inspect the outer housing. No difference with new bulbs and the outer housing is clear. Car is available for inspection. The dealer mechanic said this was a known problem for 2014 RDX and the chief mechanic confirmed the dimmness. No other person has inspected the car and there were no warnings. The problem started around 95,000 miles.
EXTERIOR LIGHTINGJanuary 7, 2022
Q. Basic Introduction: Like hundreds of people all over the internet, my 2014 Acura RDX base model's low-beam headlights deteriorated to the point of being of no use while driving. Quite literally, without exaggeration, at night, I saw nothing but a faint glow on the street immediately in front of the car. Q. What component or system failed or malfunctioned, and is it available for inspection upon request? The LOW BEAM headlights failed, becoming dim to the point of extreme danger. I had to literally avoid driving anywhere at night. And yes: I replaced the headlights with aftermarket replacements (not trusting the manufacturer), and I have the original headlights still in my possession. Q. How was your safety or the safety of others put at risk? I was fortunate to be in a househould with more than one car, where I was able to simply never drive the car at night, other than occasions where we were out later than expected, and had to get home with virtually no usable low-beams. Other people who only had one car, who had no choice, and most commonly, people whose low-beams deteriorated so gradually that they didn't notice, are driving around all over America. We are all at risk. Q. Has the problem been reproduced or confirmed by a dealer or independent service center? Many people in online communities have contacted dealers, but I personally did not, other than asking a service rep about it. In my case, the person either didn't know, or pretended they didn't know about the problem. Q. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. By avoiding driving it, having other cars, and being careful, there was no accident in my situation. Q. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None, other than finally realizing the low beam headlights were not of any use. I noticed in Summer 2020, at approx. 62,000 miles.
EXTERIOR LIGHTINGJanuary 5, 2022
Headlights problems of the 2014 Acura RDX. Unable to see with headlights at night. I can't see the road. I have escaped couple of accidents luckily.
EXTERIOR LIGHTINGDecember 11, 2021
Since I purchased my car in 2014 the headlights have dimmed tremendously. So much that my husband pulled the car to the side of the road the other night because he insisted the headlights were burnt out. I explained that they've been that way for a long time. We absolutely cannot drive my car at night because it's as if we have no headlights. I think this poses an extreme safety hazard.
EXTERIOR LIGHTINGDecember 11, 2021
Headlights are extremely dim - dangerous to drive at night. Reported issue to dealer, who cleaned the lens but problem persists.
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGDecember 6, 2021
The diminished light output of the low beam headlights began to diminish visibility so significantly that it was reported to the dealer at 89,000 miles, in March 2020. The dealer response was "normal operation of the headlights compared to other RDX." The driver's visibility is now decreased to the point the visibility is like only the lo output driving lights are on. Hi beams have to be used when driving at night. This reduced output decreased driver's visibility and increases the risk of a crash. Improper usage of high beams impacts oncoming vehicles, increasing the risk of a head on collision. I was driving on the Pennsylvania and Ohio turnpike last night for 5 hours in the rain and had to reduce speeds and drive with high beams on, causing a dangerous situation for myself and other drivers. I called Acura customer service and they indicated no recalls and no TSB. I referenced NHTSA Recall 14V323000 for Acura ILX, same issue, and they said NHTSA has not issued recalls on the 2014 RDX. Many driver threads report same issue.
STRUCTUREDecember 6, 2021
Certain areas of the roof and tailgate are peeling off, exposing bare metal. This is a one owner Car that has been garage since new.
EXTERIOR LIGHTINGNovember 28, 2021
The headlight reflector material has deteriorated causing headlight brightness to dim so much that they are not much brighter than the running lights. Makes night driving EXTREMELY dangerous. No warning lights. Has not cause me to crash yet, but have come close several times. At this point the car is essentially unusable at night. New bulbs don’t make a difference. Entire headlight assemblies must be replaced. Dealer claims this is not a safety issue. Cost to repair is >$2,000. Internet search shows this is a very common problem for this year car likely due to the material used for the reflector not being compatible with the headlight temperature.
EXTERIOR LIGHTINGNovember 19, 2021
The main halogen headlights are dim and do not project, making it very unsafe to drive at night. This has been an ongoing issue over the last five years with my car but now it is worse to where I can't even drive at night. The high beams work fine. Yes, the car is available for inspection. It is not an issue with the plastic cover over the headlights or the light bulbs. In multiple conversations with the dealer, there was some acknowledgement of the issue and the only solution is to replace the headlamp assembly for over $2000 which may not solve the issue. This problem has been reported online by many owners of the Acura 2013 -2015 RDXs and there have been no recalls for it. See www.carproblemzoo.com and www. Carcomplaints for many complaints. It appears that the reflective coating in the headlamp deteriorates over time, causing the problem. See recall for the same problem in the 2013-2014 Acura ILX at https://hondanews.com/en-US/releases/statement-by-acura-regarding-headlight-recall-2014-2015-acura-rlx. There should be an immediate recall for the 2014 RDX. See Total number of problems by model year for Acura RDX 2021 RDX 22 2020 RDX 115 2019 RDX 202 there's a class action suit related to sudden deceleration and hesitation when accelerating for 2019 and 2020 RDXs. 2018 RDX 29 2017 RDX 47 2016 RDX 38 2015 RDX 109 2014 RDX 111 2013 RDX 84 Please notice the higher number of problems for 2013-2015 - headlamp issue 2012 RDX 18 2011 RDX 20 2010 RDX 25 2009 RDX 15 2008 RDX 37 2007 RDX 68
EXTERIOR LIGHTINGNovember 16, 2021
Deteriorated low beam lighting, so bad that you almost cannot drive at night. Bulbs are new and lens isn’t fogged. It seems on other models in the same year there was a recall due to deterioration of the headlights yet no recalls are open on my RDX.
EXTERIOR LIGHTINGNovember 8, 2021
The contact owns a 2014 Acura RDX. The contact stated that while operating the vehicle at night with the headlights activated, the low beam headlights illuminated very dim causing a visibility hazard for the driver. The vehicle was taken to the local dealer who replaced the light bulbs and cleaned the headlight assembly, but the issue persisted. The cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 86,000.
EXTERIOR LIGHTINGOctober 16, 2021
Lights are so dim cannot drive at night without brights. Have replaced lights to brightest and had lenses professionally refinished with no help.
EXTERIOR LIGHTINGOctober 9, 2021
The headlights are incredibly dim, I've replaced the actual bulb and that's not the problem there's something wrong with the housing and reading online it's a common problem , they are so bad the car can not be driven at night.
EXTERIOR LIGHTINGSeptember 30, 2021
The headlights have become dim. The bulbs have been changed several times LED and HID and casing cleaned. In order to see at night we have to drive with high beams on. This has become dangerous for driving. We tried switching the light order but the high beams are too powerful and can cause danger to other drivers. The dealers says we have to replace the headlight assembly kit $2k. This is an issue that many people are having.
EXTERIOR LIGHTINGSeptember 29, 2021
the headlights are extremely dim, making it dangerous to drive at night. The bulbs have been replaced multiple times, but the lights remain dim. I literally am afraid to drive it at night. You can see in online forums that this is apparently common for the 2014 RDX, yet my car (and other) have not been included in any recall. This is a safety issue.
AIR BAGSSeptember 20, 2021
My 2014 RDX does not show to have an open recall based on my VIN but I am receiving an airbag warning and the make and model of my vehicle is included in the recall. I called the dealer where I purchased the vehicle and they said they don't have to honor the recall to replace the airbags. When I look up the warning message, my safety could be in jeopardy and this is my only vehicle. Please confirm who to contact or what options I have to pursue this complaint since the dealership confirms they did not perform a replacement of the airbags before I purchased this vehicle and I have never received a notice to replace the airbags in my 2014 RDX.
EXTERIOR LIGHTINGSeptember 6, 2021
The low beam headlights have become very dim and it is difficult to see at night. I have replaced the bulbs and it did not help.
EXTERIOR LIGHTINGAugust 16, 2021
Front headlights are very dim. I’m unable to drive long at night. I have to rely in the cars next to me to help light the road. Please fix this. There are many many complaints. I believe mine are getting dimmer. Correct this before there really is an accident.
EXTERIOR LIGHTINGJuly 19, 2021
Headlights (low beams only) are very dim to the point where it is dangerous to drive at night. Can only see a few feet in front of me. Original headlights, both passenger and driver side have the same problem. Changing bulbs does not improve the brightness at all. Problem started about a year ago, and has quickly become much worse. Checking online, I found hundreds of posts from other owners of 2013-2015 Acura RDX that are experiencing the same exact problem.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPERApril 9, 2021
UNABLE TO SEE WITH HIGH OR LOW BEAMS AT NIGHT. PEOPLE FLASH THEIR HIGH BEAMS AT ME MEANWHILE I CAN'T SEE THE ROAD. I HAVE 2 YOUNG CHILDREN AND I'M TERRIFIED DRIVING AT NIGHT REPLACING THE BULBS DOESN'T WORK. ONLY THING I CAN FIND ONLINE SAYS TO REPLACE THE ENTIRE HEADLIGHT BECAUSE THE REFLECTIVE PROPERTIES THAT HEADLIGHTS HAVE WEAR DOWN TO NOTHING AND EVENTUALLY DON'T HAVE THE ABILITY TO REFLECT LIGHT AND ILLUMINATE THE ROADWAY. THAT WAS MY UNDERSTANDING OF THE ISSUE. IT'S OBVIOUS THAT THIS IS A SAFETY HAZARD AND SHOULD BE A RECALL ON THE VEHICLE! HOW MANY PEOPLE HAVE TO COMPLAIN BEFORE THIS HAZARD IS TAKEN MORE SERIOUSLY? DOES SOMEONE HAVE TO DIE IN A CAR ACCIDENT? THIS SEEMS LIKE A BIT MUCH AND A LOT OF PEOPLE BEING IGNORED! I BOUGHT THIS CAR AROUND THE MIDDLE OF FEBRUARY AND THERE HASN'T BEEN ONE NIGHT I'VE BEEN ABLE TO SEE YOU WHILE DRIVING. IF I WENT TO THE DEALERSHIP AT NIGHT TO PURCHASE THE VEHICLE AND HAD SEEN HOW HORRIBLY BAD THE LIGHTS WERE I WOULD HAVE NEVER PURCHASED IT! ACURA DEALERS REALLY NEED TO MAKE THIS RIGHT AND NOT WAIT FOR SOMEONE OR SOMEONE ELSE TO BE SERVERLY INJURED TO DO SOMETHING ABOUT A SERIOUS HAZARDOUS ISSUE IN THEIR VEHICLES!
EXTERIOR LIGHTINGFebruary 24, 2021
THE REFLECTIVE COATING THAT IS SUPPOSED TO ILLUMINATE YOUR BEAMS BREAKS DOWN IN A SHORT TIME RESULTING IN POOR LIGHTING OF ROADWAYS AT NIGHT. HONDA HAD A RECALL, ACURA MAY HAVE USED THE SAME MANUFACTURER. REPLACING BULBS DOES NOT CORRECT THE PROBLEM. APPEARS TO BE SAME PROBLEM AS NHTSA RECALL 14V323000 FOR ACURA ILX. HELP!~ I HAVE APPROX. 88,000 MILES ON VEHICLE AND USE LIGHTS BOTH DAYTIME AND NIGHT TIME - NOW CAN ONLY USE HIGH BEAMS AT NIGHT.
EXTERIOR LIGHTINGFebruary 3, 2021
HEADLIGHTS ARE DULL AND MAKES IT ARE TO SEE AT NIGHT. CHANGED OUT BULBS BUT DID NOT FIX THE PROBLEM. CONTACTED DEALERSHIP AND WAS TOLD IT IS A KNOWN DEFECT LIKE ISSUE WITH THE REFLECTORS/MIRRORS WITHIN THE HEADLIGHT AND WAS TOLD THE WHOLE HEADLIGHT NEEDS TO BE REPLACED. OVER $2,000 BUT DEALERSHIP WOULD GIVE A DISCOUNT. IF ACURA IS AWARE THAT THE LIGHTS ARE SO DEM AT NIGHT THAT DRIVERS CAN NOT SEE CLEARLY, THIS IS A SAFETY ISSUE THEY SHOULD TAKE CARE OF. THIS IS ONGOING PROBLEM SINCE IVE OWNED THE VEHICLE AND HAS GOTTEN WORSE THROUGH THE YEARS.
UNKNOWN OR OTHERFebruary 2, 2021
I WAS DRIVING ON A LOCAL STREET AND I HEARD A LOUD POP. BUT I DID NOT SEE ANYTHING BOUNCE OFF THE CAR. THAN I HEARD WIND NOISE FROM THE SUNROOF AND PARTICLES. I THAN DROVE HOME SLOWLY AND LOOK ON TOP OF MY CAR THE SUNROOF WAS SHATTER AND HAD A BIG HOLE. I GOOGLE THE PROBLEM AND THERE WERE INCIDENT THAT HAPPEN THE SAME LIKE ME.
EXTERIOR LIGHTINGFebruary 2, 2021
BOTH DRIVER AND PASSENGER LOW BEAM HEADLIGHTS ILLUMINATION HAS DECREASED SIGNIFICANTLY TO THE POINT IT IS UNSAFE TO DRIVE AT NIGHT. IT DOES NOT PROVIDE PROPER LIGHTING TO ILLUMINATE ROAD, ROAD SIGNS OR OTHER VEHICLES. THE ILLUMINATION DOES NOT CHANGE IF VEHICLE IS STATIONARY OR WHILE DRIVING. VEH. HAS 80K MILES AND IT APPEARS ITS IS A COMMON PROBLEM WITH ACURAS OF THIS YEAR AND MODEL. INSTALLED NEW BULBS AND IT IS STILL TOO DIM. VEHICLES WILL FLASH THEIR LIGHTS AT ME THINKING I DO NOT HAVE MY LOW BEAMS ON BUT I DO THEY JUST SUCK. IN MY RESEARCH, IT APPEARS THAT THERE IS AN ISSUE WITH A REFLECTIVE AREA INSIDE THE HEADLIGHT ASSEMBLY THAT AFFECTS THE BRIGHTNESS OF THE BULBS. I BELIEVE THIS HAS BEEN RECALLED ON A ANOTHER ACURA MODEL ABOUT THE SAME AGE. I ALSO UNDERSTAND THAT THE ONLY SOLUTION IS TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY WHICH COST OVER A COUPLE THOUSAND EACH. THE GLASS COVER OVER THE FRONT OF THE HEADLIGHT IS ALSO FOGGED OR YELLOWED A BIT WITH AGE BUT NOT CONCERNING. I HAVE NOTICED THIS PROBLEM SINCE SUMMER OF 2020 BUT NOW IT IS TO THE POINT THAT I DO NOT DRIVE MY CAR AT NIGHT AND HAVE TO BORROW FAMILY MEMBERS' VEHICLES DUE TO MY AND OTHERS SAFETY
EXTERIOR LIGHTINGJanuary 19, 2021
I STARTED TO GO TO WORK EARLIER IN THE MORNING WHILE IT'S STILL DARK. MY LIGHTS DON'T SEEM TO BE WORKING. I HAD THE BULBS REPLACED A COUPLE OF DAYS AGO AND IT STILL NOT MUCH OF A DIFFERENCE. I PRAY EVERY TIME I'M DRIVING AT NIGHT BECAUSE I CAN'T SEE A THING AND DON'T WANT TO GET IN AN ACCIDENT. I TOOK IT TO THE DEALER AND THEY RECOMMENDED I CHANGE THE HEADLIGHTS WHICH WILL COST OVER $2,000. I AM SO FRUSTRATED WITH THIS AND I DON'T KNOW WHAT ELSE TO DO.
EXTERIOR LIGHTINGJanuary 4, 2021
LOW BEAM HEADLIGHTS DO NOT EMIT ENOUGH LIGHT TO SAFELY OPERATE THE VEHICLE AT NIGHT. THE HIGH BEAM IS NECESSARY TO SEE THE ROAD, ROAD SIGNS OR ANY OBJECTS IN THE ROADWAY.
EXTERIOR LIGHTINGDecember 23, 2020
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT STATED THAT THE LO-BEAM HEADLIGHTS WERE VERY DIM, CAUSING A VISIBILITY HAZARD WHILE DRIVING AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS MORE EVIDENT WHILE DRIVING IN INCLEMENT WEATHER. THE CONTACT REPLACED THE BULBS TWICE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO FOUNTAIN ACURA (8785 ORANGE BLOSSOM TRAIL, ORLANDO, FL 32809, (866) 458-3766). THE CONTACT WAS INFORMED THAT THE PROJECTOR LENS FAILED TO FUNCTION AS DESIGNED WHICH CAUSED THE LACK OF ILLUMINATION FROM THE HEADLIGHT BULBS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
EXTERIOR LIGHTINGDecember 18, 2020
MY WIFE AND I PURCHASED OUR RDX IN 2014 AND HAVE ENJOYED ALL ASPECTS OF THE CAR EXCEPT FOR THE HEADLIGHTS. EVER SINCE WE HAVE OWNED THE CAR THE HEADLIGHTS HAVE BEEN DIM. MY WIFE HAS NOT DRIVEN THE CAR VERY MUCH AT NIGHT IN THE LAST COUPLE OF YEARS BUT RECENTLY WE HAVE HAD TO DRIVE IT AT NIGHT AND THE HEADLIGHTS HAVE GOTTEN MUCH WORSE. WE JUST TOOK IT IN FOR A QUOTE AND WE NEED TO REPLACE THEM AND IT WILL COST IN EXCESS OF $2700! I CALLED ACURA TO COMPLAIN AND FUNNY AS IT MAY SOUND BUT THE WOMAN THAT I SPOKE TO SAID THAT HEADLIGHTS NOT WORKING IS NOT A SAFETY ISSUE AND THE HEADLIGHTS WILL NOT BE RECALLED. I ASKED IF I DRIVE AT NIGHT AND CRASH BECAUSE I CANNOT SEE IF THAT WAS A SAFETY ISSUE AND SHE STILL SAID IT WASN'T. I AM PERPLEXED THAT WHEN SOMEONE COMES OUT WITH A FAULTY PRODUCT THAT THE COMPANY WILL DO EVERYTHING IN THEIR POWER TO SAVE MONEY EVEN IF IT IS AT THE EXPENSE OF THE INDIVIDUAL THAT SUPPORTS THAT COMPANY. IT IS HONDAS RESPONSIBILITY TO TAKE CARE OF THE ISSUE BUT OBVIOUSLY THEY DON'T CARE. BASICALLY AT THIS POINT IF I WERE TO DRIVE WITHOUT THE LIGHTS ON I DON'T THINK THAT THERE WOULD BE MUCH OF A DIFFERENCE.
EXTERIOR LIGHTINGNovember 25, 2020
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW BEAM HEAD LIGHTS WERE VERY DIM, REDUCING THE VISIBILITY FOR THE DRIVER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PRECISION ACURA OF PRINCETON LOCATED AT 3001 US-1, LAWRENCEVILLE, NJ 08648, WHO DIAGNOSED THAT BOTH THE DRIVER'S AND PASSENGER'S SIDE HEADLIGHT ASSEMBLIES WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
SUSPENSION,STRUCTUREOctober 30, 2020
REAR ROOF BODY PAINT IS PEELING NEAR THE TAIL GATE. REAR SUSPENSION IS CLUNKING WHEN DRIVING OVER MINOR ROAD IMPERFECTIONS.
EXTERIOR LIGHTINGOctober 22, 2020
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE STATED THAT THE HEADLIGHTS WERE VERY DIM, MAKING IT HARD TO SEE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO GUNN ACURA (11911 INTERSTATE 10 W, SAN ANTONIO, TX 78230) WHERE THE CONTACT WAS INFORMED THAT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED AN UNKNOWN MANUFACTURER HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CONTACT THE DEALER FOR ADDITIONAL REPAIR OPTIONS. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
EXTERIOR LIGHTINGOctober 10, 2020
I OWN 2014 ACURA RDX AND MY HEADLIGHTS ARE EXTREMELY DIM, MAKING IT HARD TO DRIVE AT NIGHT. THE LIGHTS HAVE BEEN REPLACED AND THAT DIDN'T HELP. I SAW MANY 2014 ACURA RDX OWNERS REPORTED SAME PROBLEM. HTTPS://WWW.CARPROBLEMZOO.COM/ACURA/RDX/HEADLIGHTS-PROBLEMS.PHP. I WENT TO ACURA DEALER NEARBY MY HOME MULTIPLE TIMES AND THEY DON'T WANT TO HELP. THIS IS DANGEROUS AND COULD CAUSE ME TO HAVE AN ACCIDENT. PLEASE ADVICE WHAT I NEED TO DO.
EXTERIOR LIGHTINGOctober 7, 2020
I OWN A 2014 ACURA RDX AND MY HEADLIGHTS ARE EXTREMELY DIM, MAKING IT HARD TO DRIVE AT NIGHT. THE LIGHTS HAVE BEEN REPLACED AND THAT DIDN'T HELP. IT HAS A NEWER BATTERY AND NO ALTERNATOR ISSUES. I HAVE SEEN ONLINE THAT CUSTOMERS ARE EXPERIENCING THE SAME PROBLEM AND THAT MY CAR IS NOT RECALLED FOR THIS ISSUE. OTHER ACURA VEHICLES HAVE BEEN RECALLED FOR THE SAME THING. I HAVE CONTACTED ACURA CLIENT SERVICES AND THEY BASICALLY SAID MY WARRANTY IS EXPIRED. THIS IS DANGEROUS AND COULD CAUSE ME TO HAVE AN ACCIDENT. IT SEEMS LIKE ACURA DOESN'T WANT TO TAKE RESPONSIBILITY FOR THIS ISSUE. *LN*DT*JB *TR
EXTERIOR LIGHTINGSeptember 29, 2020
LOW BEAM HEAD LIGHTS ARE NOT EFFECTIVE, PASSES INSPECTION BUT NOT ADEQUATE EVEN WITH UPGRADED LIGHT BULBS. PASSENGER WHILE SITTING IN PASSENGER SEAT ASKED IF LIGHTS WERE ON DURING NIGHTTIME ERRAND RUN. UNABLE TO DRIVE MUCH AT NIGHT AND IF IT IS RAINING OR FOGGY AT NIGHT THEN UNABLE TO USE. CURRENTLY EXPLORING USING LED LIGHT UPGRADE. CONCERNED LENSE MAY BE DISCOLORED AS WELL. ANOTHER RDX OWNER TOLD ME THEY HAD TO REPLACE WHOLE HEADLIGHT ASSEMBLIES DUE TO DAMAGED CAUSED BY OEM LIGHT BULB.
EXTERIOR LIGHTINGSeptember 19, 2020
THE HEADLIGHTS AT NIGHT ARE EXTREMELY DANGEROUS TO DRIVE WITH. THERE IS PRACTICALLY MINIMUM LIGHT PROJECTED ON THE ROAD AND FROM THE DRIVERS SEAT CAN ONLY BE SEEN 3 TO 4 FEET PROJECTING OUT FROM THE VEHICLE. ACURA PLEASE BE ACCOUNTABLE! THIS IS A CRITICAL DESIGN FLAW! REPLACING BULBS WITH EVEN BRIGHTER, HIGH POWER LEDS DOES NOT FIX THE ISSUE. THE HOUSING PROJECTOR IS FLAWED. THIS COULD BE A FATAL ISSUE!!!
EXTERIOR LIGHTINGSeptember 2, 2020
HEAD LIGHT LOW BEAM IS EXTREMELY DEEM. YOU CAN NOT DRIVE AT NIGHT TIME.
EXTERIOR LIGHTINGJune 29, 2020
WE PURCHASED OUT VEHICLE A LITTLE OVER A MONTH AGO, BECAUSE OF THE PANDEMIC HAD NOT DRIVEN IT AT NIGHT UNTIL THIS PAST WEEKEND. WHEN RETURNING HOME FROM OUT OF STATE, IT STARTED GETTING DARK LIGHTS WERE TURNED ON AS IT GOT DARKER WE COULD NOTICE THAT YOU COULDN'T SEE ANYTHING IN FRONT OF YOU UNLESS YOU HAS THE HIGH BEAMS ON, WHICH IS NOT SAFE TO DRIVE WITH ON A MAJOR HIGHWAY. IT WAS VERY FRIGHTENING GETTING HOME WITHOUT GETTING INTO AN ACCIDENT. WHEN I CHECKED THERE WAS A RECALL JN2 ISSUED FOR THIS SAME PROBLEM. THE RECALL STATES THE FOLLOWING "CONSEQUENCE: DELAMINATION OF THE ALUMINUM FILM MAY DIMINISH OUTPUT OF THE HEADLIGHT, INCREASING THE RISK OF A VEHICLE CRASH. REMEDY: HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE BOTH OF THE HEADLIGHTS, FREE OF CHARGE" BUT WHEN I CHECKED MY VIN # WAS NOT PART OF THE RECALL, WHICH I DON'T UNDERSTAND WHY SINCE WHAT THE RECALL STATES IS WHAT IS HAPPENING WITH OUR CAR. I'VE CALLED AND KEEP GETTING THE RUNAROUND, AND I KEEP GETTING TOLD THERE ARE NO RECALLS FOR THAT VIN# WELL MAYBE THERE SHOULD BE. I JUST WANT MY CAR FIXED TO AVOID A MAJOR ACCIDENT A FATALITY. *TR
EXTERIOR LIGHTINGMarch 16, 2020
THE HALOGEN HEADLIGHTS (LOW BEAMS) ON THE BASE DEGRADE TO THE POINT THAT THEY ARE NOT BRIGHT ENOUGH FOR NIGHTTIME DRIVING. EVEN HIGH BEAMS ARE BARELY EFFECTIVE. REPLACING BULBS DOES NOT RESOLVE THE ISSUE.
EXTERIOR LIGHTINGMarch 6, 2020
CAN'T SEE THE ROAD AT NIGHT. LOWER BEAMS NOT PROJECTING LIGHT ON ROADWAY MAKING DRIVING AT NIGHT IMPOSSIBLE AND EXTREMELY DANGEROUS.
STRUCTUREFebruary 1, 2020
THE EXTERIOR BLACK PLASTIC GARNISH PILLARS (BETWEEN THE WINDOWS) HAS SEVERELY DEFORMED FROM THE HEAT OF THE SUN. I HAVE REPLACED THEM TWICE, AS THEY HAVE DEFORMED AND WARPED SO MUCH THAT IT IS CAUSING FRICTION ON THE WINDOW OPERATION AND PREVENTS NORMAL WINDOW OPENING AND CLOSING. THE BLACK PLASTIC PART HAS A FLAT BLACK FINISH AND BECOMES EXTREMELY HOT FROM THE DIRECT SUNLIGHT OR REFLECTION OFF OTHER WINDOWS OF MY HOUSE OR OTHER CARS. THEY HAVE WARPED SO BADLY THAT I HAD TO REPLACED THEM TWICE. THE FIRST TIME AT THE DEALERS EXPENSE AND THE SECOND TIME AT MY EXPENSE. I HAVE NOTED THAT THE NEWER 2020 MODELS HAVE CHANGED THE PILLARS FROM A FLAT BLACK FINISH TO A HIGHLY REFLECTIVE SHINY BLACK FINISH, THAT WILL REFLECT THE LIGHT AND NOT BECOME AS HOT AS THE FLAT BLACK SOFT PLASTIC PILLARS THAT MY VEHICLE HAS. ACURA SHOULD RECALL THESE DEFECTIVE PARTS AND REPLACE THEM WITH A HARDER PLASTIC THAT WILL NOT WARP FROM THE HEAT OF THE SUN.
EXTERIOR LIGHTINGJanuary 24, 2020
HEADLIGHTS ARE ON BUT ABSOLUTELY NO VISIBILITY ON THE ROAD AT NIGHT. HEAD LIGHT ENCLOSURE IS CLEAR AND NOT FOGGED OVER. SEVERE SAFETY ISSUE. OTHER ACURA AND HONDA HEADLIGHTS ON OTHER MODELS HAVE BEEN RECALLED FOR SAME ISSUE.
UNKNOWN OR OTHERDecember 16, 2019
I WAS DRIVING ON I-87 SOUTH ON A SMOOTH STRIP OF ROAD, WHICH WAS RECENTLY REPAVED. I HEARD AN EXPLOSION AND GLASS SHATTERING. GLANCED AROUND BUT ALL WINDOWS WERE INTACT. AT THE FIRST STOP I OPENED MY SUNROOF VISOR AND SHARDS OF BROKEN GLASS SHOWERED DOWN FROM THE SHATTERED SUN ROOF. MY CAR IS A 2014 ACURA RDX WITH TECH PACKAGE
EXTERIOR LIGHTINGDecember 15, 2019
THE HEADLIGHTS ARE WAY TOO DIM - EVEN AFTER CHANGING BULBS AND THE LENS IS NOT FOGGED AT ALL. YOU CAN'T EVEN TELL IF YOUR LIGHTS ARE ON AT NIGHT - THIS IS A SERIOUS SAFETY ISSUE. OTHER ACURA VEHICLES HAVE A RECALL FOR THIS. IN RESEARCH - THE REFLECTIVE COATING THAT IS SUPPOSED TO ILLUMINATE YOUR BEAMS BREAKS DOWN IN A SHORT TIME RESULTING IN POOR LIGHTING OF ROADWAYS AT NIGHT. RECENTLY HAD SOMEONE IN THE CAR FOR THE 1ST TIME DRIVING AT NIGHT - AND THEY ASKED IF I HAD MY LIGHTS ON. SO IT IS VERY NOTICEABLE BY PEOPLE. IS THERE NOT A STANDARD OF LIGHTING THAT HAS TO BE MET FOR SAFETY? AND IF THIS IS ISSUE - SHOULD IT NOT BE A RECALL?? LOOK AT ILX RECALL FOR SAME ISSUE- 2013-2014.
EXTERIOR LIGHTINGNovember 20, 2019
MY 2014 ACURA RDX RUNNING/LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. I FIRST NOTICED THIS LAST YEAR AND CHANGED OUT THE HALOGEN BULBS. I DO NOT DO MUCH DRIVING AT NIGHT. IN THE PAST MONTH WITH THE TIME CHANGE, I CAN BARELY SEE AT NIGHT WHILE DRIVING. THE HALOGEN BULB HAS BEEN CHANGED OUT AGAIN, SO ITS NOT THE BULB. IT IS SOMETHING WITHIN THE HEADLIGHT ASSEMBLY ITSELF - VERY DIFFICULT TO DRIVE AT NIGHT. AT TIMES I MUST TURN ON THE HIGH BEAMS WHEN DRIVING DOWN A DARK ROAD. THIS CANNOT BE FIXED WITHOUT PURCHASING NEW COMPLETE HEADLIGHT ASSEMBLIES.
SEAT BELTSMay 30, 2019
I PARKED AND SHUT MY CAR OFF AT OUR LOCAL SHOPRITE PARKING LOT. I GOT OUT OF THE CAR AND MY SON WAS YELLING THAT HE COULDN'T GET OUT.THE SEATBELT HAD HIM TANGLED UP. I TOOK THE LATCH OFF AND TRIED TO LOOSEN THE SEAT BELT. HE TRIED PULLING THE SEAT BELT TO LOOSEN IT NOTHING. I TURNED THE CAR ON TO SEE IF IT WOULD LOOSEN THAT WAY NOTHING. I DROVE HOME. EVERYTHING WE ATTEMPTED THE SEAT BELT KEPT TIGHTENING. I TRIED PULLING IT OVER HIM UNDER HIM TOOK OFF HIS SHOES AND JEANS. REMEMBER IT WAS UNBUCKLED ALREADY. I GOT HOME AND TRIED TO UNSCREW THE BOLT THAT ATTACHED THE SEAT BELT TO THE CAR. UNFORTUNATELY, THE BIT WASN'T LONG ENOUGH. AT THIS POINT AN HOUR PASSED OF US TRYING EVERYTHING POSSIBLE TO GET HIM OUT. HIS STOMACH STARTED HURTING HIM. I HAD TO CUT THE SEATBELT. I WAS GOING TO CALL THE POLICE BUT I'M VERY HANDY AND I KNEW AT THIS POINT I HAD TRIED EVERYTHING POSSIBLE PLUS MY SON WAS IN PAIN, THE SEATBELT WAS HURTING HIS STOMACH. I HOPE SHARING THIS STORY HELPS OTHER PARENTS AND IF THIS HAPPENS TO YOU PLEASE REPORT IT. EVEN IF YOU ARE HANDY AND KNOW NOTHING CAN BE DONE REPORTING IT HELPS, THIS WAY IT'S NOT ONLY YOUR WORD. I BELIEVE SOMETHING IS VERY WRONG WITH THIS SEATBELT DESIGN. ON ANOTHER NOTE, PEOPLE MIGHT THINK MY KID WAS JUMPING AROUND CREATING HAVOC BUT MY SON IS ACTUALLY VERY RESERVED AND QUIET.
SUSPENSIONFebruary 19, 2019
TL* THE CONTACT OWNS A 2014 ACURA RDX. WHILE DRIVING AT UNKNOWN SPEEDS ON UNEVEN PAVEMENT, THERE WAS AN ABNORMAL CLUCKING NOISE EMERGING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ACURA OF LIMERICK (77 AUTOPARK BLVD, LIMERICK, PA 19468, (610) 495-5888) WHERE IT WAS DIAGNOSED THAT THE REAR SUSPENSION SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09313264. THE MANUFACTURER STATED THAT THEY WOULD SPLIT THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
SUSPENSIONFebruary 6, 2019
ACURA HAS A REAR SUSPENSION ISSUE WITH MANY OF THEIR SUV'S BUT IS TRYING TO AVOID ISSUING A RECALL BECAUSE THEY'RE TOO CHEAP TO DO THE RIGHT THING. THE REAR SHOCKS HAVE A DEFECT WHICH RESULTS IN A CLUNKING NOISE IN THE REAR OF THE CAR. ACURA HAS ACKNOWLEDGED THE PROBLEM BUT WON'T GET OFF THEIR REAR ENDS AND FIX THE ISSUE. MY CAR HAS BEEN SITTING AT ACURA IN DENVER COLORADO FOR OVER THREE MONTHS AND THEIR HANDS ARE TIED BECAUSE ACURA DOESN'T SEEM MOTIVATED TO FIX THE PROBLEM PROMPTLY. THERE ARE THOUSANDS OF THESE CARS WAITING FOR REPLACEMENTS ALL OVER THE USA AND OTHERS ACURA OWNERS THAT DON'T EVEN KNOW THIS SITUATION IS GOING ON BECAUSE THEY ARE BEING MISLED AND ACURA IS INTENTIONALLY TRYING TO KEEP THIS UNDER WRAPS.
POWER TRAINNovember 26, 2018
WHEN COLD THE TRANSMISSION APPEARS TO SLIP AND THEN HARD SHIFT FROM 1ST TO 2ND GEAR. CITY STREETS AND STARTING FROM A FULL STOP. THIS HAS HAPPENED FROM PURCHASE DATE IN DECEMBER 2014. THIS PROBLEM OCCURRED AGAIN TODAY 11/26/2018.
SEAT BELTSSeptember 14, 2018
WHILE PARKED WITH THE ENGINE OFF AT THE GAS STATION MY CHILD ATTEMPTED TO EXIT THE VEHICLE. UPON RELEASING THE DRIVER SIDE BACK SEAT, THE SEAT BELT HAD MY CHILD ENTANGLED TRYING TO GET OUT OF THE CAR. THE SEAT BELT WAS UNBUCKLED/UNLATCHED YET IT SOMEHOW ENTRAPPED MY CHILD . I WAS UNABLE TO LOOSEN THE SEAT BELT AND IT CONTINUED TO RETRACT AND TIGHTEN ON MY CHILD. MY CHILD WAS ALSO UNABLE TO LOOSEN THE SEAT BELT WHICH WAS WRAPPED AROUND BACK AND STOMACH CAUSING PAIN AND DISCOMFORT. MY CHILD WAS UNABLE TO SIT OR STAND UPRIGHT AS I ATTEMPTED TO PULL THE SEAT BELT OVERHEAD OR BELOW STOMACH; CHILD WAS FORCED TO REMAIN IN A SQUAT-LIKE POSITION.I CONTINUED TO PULL AT THE TOP RE-TRACTOR IN THE HOPES OF IT "GIVING" AND LOOSENING BUT THE DEVICE FAILED TO "OVERRIDE." I IMMEDIATELY WENT TO THE LOCAL FIRE DEPARTMENT WHERE THEY TRIED, UNSUCCESSFULLY, TO LOOSE THE HARNESS THAT WAS CREATED BY THE SEAT BELT, NOR WERE THEY ABLE TO REMOVE THE CHILD. THE FINAL DECISION WAS MADE, BY THE CHIEF, TO CUT THE SEAT BELT IN ORDER TO RELEASE THE CHILD. I BELIEVE THAT THERE IS A DEVICE MALFUNCTION THAT IS A GRAVE SAFETY RISK OF STRANGULATION IF NOT PROPERLY REVIEWED AND REPLACED. I WAS EXPECTING THE BELT TO LOOSEN AFTER TUGGING AT IT AND THE FACT THAT TRAINED FIREFIGHTERS/PARAMEDICS COULDN'T PULL IT OUT IS QUITE ALARMING.
UNKNOWN OR OTHER,VISIBILITY/WIPERJuly 8, 2018
WHILE MOVING, DRIVER SIDE SUN VISOR WAS MOVED TO SIDE WINDOW. THE SUN VISOR BROKE OUT OF IT'S OUT OF SOCKET; BLOCKED DRIVER VISION AND WAS DANGLING ON THE STEERING WHEEL.
SUSPENSIONMarch 20, 2018
BOTH FRONT WHEEL BEARINGS FAILED CATASTROPHICALLY AT 61,000 MILES
ELECTRICAL SYSTEMFebruary 8, 2018
BATTERY KEEPS DRAINING REQUIRING A JUMPSTART. EVERYTHING IS POWERED OFF WHEN CAR IS PARKED. WHILE DRIVING AND PARKED I CAN FEEL THE CAR JUMP.
EXTERIOR LIGHTINGJanuary 6, 2018
HEADLIGHT FLICKERING - WAS TOLD IT WAS BULB BUT HAVE FOUND COMPLAINTS ON THE BALLAST AND OTHER ACURA MODELS WITH PROBLEMS WITH HEADLIGHTS. ACURA IS MAKING OVER $300-500 PLUS PER SERVICE CALL AND CLAIMS THIS IS A NON EXTENDED WARRANTY PROBLEM. LIGHT FLICKERS WHILE PARKED, IN MOTION AT RANDOM TIMES.
UNKNOWN OR OTHEROctober 31, 2017
I WAS ON MY WAY TO WORK. I WAS COMING DOWN THE HIGHWAY WHEN SUDDENLY WE HEARD WHAT SOUNDED LIKE A ROCK OR AN OTHER OBJECT HIT THE TOP OF MY VEHICLE BUT, WE DIDN'T SEE THE ROCK OR OBJECT. IT WAS A HARD HIT PER THE SOUND. MY SON WAS IN THE VEHICLE WITH ME. HE PULLED BACK THE SUNROOF COVER AND WE SAW THAT THE SUNROOF WAS SHATTERED. AS I DROPPED MY SON OFF AT WORK, WE WERE ABLE TO FURTHER EXAMINE THE DAMAGE. THE SHATTERED PIECES OF GLASS WAS BLOWING OFF THE ROOF AS I CONTINUED TO DRIVE THE VEHICLE MAKING IT A SAFETY CONCERN. THEREFORE, I HAD TO GET THE SUNROOF REPAIRED IMMEDIATELY. I CONTACTED THE ACURA DEALERSHIP FIRST FOR THE REPAIR AND THEY INFORMED ME THAT THEY DIDN'T REPAIR SUNROOFS. AFTER SHOPPING AROUND FOR AN AFFORDABLE PRICE, I TOOK IT TO A AUTO GLASS REPAIR SHOP AND THEY REPAIRED IT. I FOUND MYSELF WITH AN UNEXPECTED OUT-OF- POCKET EXPENSIVE REPAIR COST OF A LITTLE LESS THAN $500. I WAS LATER INFORMED OF AN CURRENT INVESTIGATION ON EXPLODING SUNROOFS. I'M WONDERING IF THAT'S WHAT I EXPERIENCED WITH VEHICLE'S SUNROOF. I DO HAVE PHOTOS BUT NOT ABLE TO UPLOAD AT THIS TIME.
UNKNOWN OR OTHERJuly 9, 2017
ON FRIDAY, JULY 7, THE SUNROOF ON MY 2014 ACURA RDX EXPLODED WHILE DRIVING ON A HIGHWAY. I HEARD A SOUND LIKE A BOMB GOING OFF, THEN I SAW GLASS FLY BEHIND MY CAR. FORTUNATELY THERE WERE NO CARS BEHIND ME AT THAT TIME AND THE LINER INSIDE MY CAR WAS CLOSED OR GLASS WOULD HAVE FLOWN INTO THE CAR AND MOST LIKELY HURT MYSELF AND MY CLIENT. I CALLED ACURA DEALER, AND THEY SAID THEY NEVER HEARD OF SUCH A THING. AFTER SEARCHING ON THE INTERNET, I FOUND THAT THIS IS A CHRONIC PROBLEM AND HUNDAI AND AUDI HAVE ISSUED VOLUNTARY RECALLS OF SUN ROOF GLASS AND THAT MANY OTHER CAR MANUFACTURERS HAVE HAD THIS PROBLEM. HERE IS A LINK TO A TV NEWS STORY ON THE ACURA RDX : HTTP://WWW.NBCNEWYORK.COM/NEWS/LOCAL/SHATTERED-GLASS-SUNROOF--293692881.HTML. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM AT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND THERE ARE CLASS ACTION SUITS UNDERWAY. I AM IN THE PROCESS OF ASKING ACURA TO PAY FOR THE REPAIR WHICH WILL BE ABOUT $1,200 ($367 FOR THE GLASS AND THE REST LABOR CHARGES). WITH ALL OF THE SUN ROOFS OUT THERE, THIS IS A SAFETY ISSUE FOR PEOPLE IN THE CAR AND OUTSIDE OF THE CAR WHEN THERE IS FLYING GLASS. ACCORDING TO REPORTS, THINNING OF THE SUN ROOF GLASS AFTER 2010 COULD BE PARTLY RESPONSIBLE AS CAR MANUFACTURERS ATTEMPTED TO LIGHT WEIGHT FOR BETTER GAS MILEAGE. ALSO, THE GLASS USED IS NOT THE SAME AS WINDSHIELD GLASS. . I AM HOPING THIS REPORT WILL MAKE OTHERS AWARE OF THIS SAFETY PROBLEM.
SUSPENSION,SERVICE BRAKESMay 13, 2017
1. FAULTY SHOCK ABSORBERS. THIS IS KNOWN THE PROBLEM WITH ACURA'S. MANY RDXS FRONT AND REAR SHOCKS MUST REPLACED, BEFORE 50,000 MILES 2. ABNORMALLY CORRODING BRAKE ROTORS. 3. FAULTY BUSHING ON SHOCK ABSORBERS. THIS CAR CLUNKS LIKE THE JUNK PILE IT IS. 4. DEALERSHIP REQUESTING TRANSMISSION/TRANSAXLE FLUID CHANGE, ON A 28,000-MILE VEHICLE
UNKNOWN OR OTHERJanuary 4, 2017
EXTERIOR MIRRORS PRESENT AN EXTREME SAFETY HAZARD SINCE THEY ARE NOT PROPERLY PLACED OR ADJUSTED TO ALLOW A PROPER BLIND-SPOT PICKUP OF VEHICLES. THEY CAN NOT BE ADJUSTED TO A POSITION ANGLED ENOUGH TO SHOW THE BLIND SPOT AREA. EXTREMELY DANGEROUS FLAW.
AIR BAGSDecember 13, 2016
TAKATA RECALL ACURA RDX 2014 WAS NOTIFIED OF DEFECTIVE PART AND RECALL ISSUE BY ACURA DEALER SHIP, THEY STATED IT WOULD BE SIX TO EIGHT WEEKS TILL PARTS WERE AVAILABLE AND THOSE THAT CONTINUE TO DRIVE THEIR CAR INSTEAD OF A RENTAL OR PARKING IT DUE TO RISK WOULD BE FIRST TO GET PARTS. ELECTED TO KEEP DRIVING AT THE TIME. NOW IT HAS BEEN EIGHT MONTHS LATER DEC 2016 I HAVE NOT BEEN CONTACTED FURTHER. WHEN CONTACTING DEALER I ONLY GET ANOTHER OFFER FOR A RENTAL CAR. I STILL HAVE TO PAY FULL PRICE ON MY LEASE. *TR
AIR BAGSOctober 15, 2016
"TAKATA RECALL". THIS IS IN REFERENCE TO ACURA RDX 2014 THAT I OWN. ACURA ISSUED A RECALL BACK IN MARCH 2016 BUT THEY HAVE SHOWED LITTLE TO NO WILLINGNESS TO SERVICE THE RECALL. EVEN AFTER 8 MONTHS FROM THE NOTICE THEY HAVEN'T SERVICED THE PART. LEAVING ME AND MY FAMILY AT RISK. THIS IS A CALLOUS BEHAVIOR ON THE PART OF THE COMPANY. HONDA IS SHOWING NO RESPECT OR CONCERN FOR PEOPLE WHO ARE DRIVING THE VEHICLE AND PUTTING LIFE OF FAMILIES AT RISK. I WOULD SUGGEST STERN ACTION AGAINST THE FIRM AND THEY SHOULD BE FORCED TO COMPENSATE US FOR OUR TIME.
AIR BAGSSeptember 27, 2016
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONT AIRBAG INFLATOR AIRBAG RECALL NOTICE. *SMD
AIR BAGSSeptember 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 11/03/16 *BF
AIR BAGSSeptember 15, 2016
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-061. *SMD
AIR BAGSSeptember 14, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/04/16*LJ THE CONSUMER STATED THE NEW DRIVER'S SIDE AIR BAG WAS INSTALLED ON SEPTEMBER 25, 2016. UPDATED 11/17/16.*JB
AIR BAGSSeptember 8, 2016
TAKATA RECALL. MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL (AIRBAG INFLATOR RECALLS). IT WAS PROMISED TO FIX IN SUMMER 2016
AIR BAGSSeptember 6, 2016
I'M REACHING OUT REGARDING A TAKATA AIR BAG RECALL WHICH HAS BEEN IN EFFECT FOR SOME TIME. I REACHED OUT TO MY DEALER'S SERVICE DEPARTMENT NUMEROUS TIMES TO HAVE THE AIRBAGS REPLACED (OVER THE LAST SEVERAL MONTHS). I WAS TOLD THE FIRST TIME A COUPLE OF WEEKS THEN I CALLED IN TWO WEEKS AND THEY CLAIMED NOT UNTIL THE END OF THE SUMMER AND NOW I HAVEN'T HEARD ANYTHING. I AM CONCERNED AS I HAVE TO USE MY VEHICLE FOR WORK DAILY AND I HAVEN'T HAD ANY RESOLUTION. IS THERE SOMEPLACE ELSE I CAN GET MY RECALL TAKEN CARE OF? MY CURRENT ACURA DEALER IS CLINTON ACURA IN NJ. I AM CONCERNED FOR MY SAFETY. I'VE BEEN REACHING OUT SINCE JULY, 2016 (BY THE WAY) - THEY HAVEN'T HAD THE PARTS..IT'S RIDICULOUS
AIR BAGSAugust 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSAugust 29, 2016
TAKATA RECALL. TOLD BY ACURA DEALER TO DISABLE THE FRONT AIRBAG. I TOLD THEM NO. THEY SAID THEY WOULD CALL BECK AND I HAVE NOT HEARD FROM THEM YET.
AIR BAGSAugust 29, 2016
IN MARCH, 2016 I RECEIVED A RECALL LETTER ABOUT THE DRIVER SIDE AIRBAG FROM ACURA. FINALLY ON 8/19/2016 (FIVE MONTHS LATER) I RECEIVED A CALL FROM APPLE TREE ACURA TO MAKE AN APPOINTMENT TO FIX THE AIRBAG. ON 8/23/2016 I DROPPED MY VEHICLE OFF AT APPLE TREE ACURA. WHEN I PICKED MY VEHICLE UP I WAS TOLD THAT THE AIRBAG WAS FIXED. BUT, ON THE INVOICE IT STATES THAT "CLIENT ADVISED THAT THE VEHICLE IS SUBJECT TO ONE OR MORE RECALLS AFFECTING THE DRIVERS AND/OPR PASSENGERS FRONT AIRBAG INFLATORS. REDESIGNED AIRBAG INFLATORS ARE NOT AVAILABLE FOR INSTALLATION AT THIS TIME. ONCE REDESIGNED PARTS ARE AVAILABLE, THE REGISTERED OWNER WILL RECEIVE NOTICE TO RETURN FOR REPLACEMENT OF THE COMPONET. OPEN RECALL. REPLACED DR AIRBAG INFLATOR." PLEASE REVIEW ATTACHED RECALL LETTER AND INVOICE. THE CUSTOMER SERVICE PERSON NEVER ADVISED ME OF ANYTHING, HE GAVE ME THE INVOICE THEN DISAPPEARED. IT TOOK FIVE MONTHS AND ABOUT TEN PHONE CALLS TO EVEN GET AN APPOINTMENT. MOST OF MY CALLS WENT TO VOICEMAIL WITH NO RETURN CALLS. ON 8/29/2016 I CALLED NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), I WAS PUT ON HOLD AND THEN DISCONNECTED. I HAD GIVEN THE PERSON MY CALL BACK NUMBER BUT IT HAS BEEN FIVE HOURS AND NO ONE HAS CALLED ME BACK. IT SEEMS THAT ACURA AND THE NHTSA ARE AVOIDING QUESTIONS AND CONCERNS ABOUT THIS RECALL. I WOULD LIKE TO KNOW WHEN AND IF MY VEHICLE WILL BE SAFE TO DRIVE?
AIR BAGSAugust 27, 2016
TAKATA RECALL - I RECEIVED A RECALL NOTICE(NHTSA RECALL 16V-061) IN MARCH 2016. AS OF TODAY, NO ADDITIONAL INFORMATION HAS BEEN RECEIVED IN REGARD TO THE STATUS OF THIS ISSUE. WE ARE APPROACHING 6 MONTHS, WHICH SEEMS EXCESSIVE GIVEN THE DANGER THAT THE AIRBAG DEPLOYMENT COULD CAUSE.
AIR BAGSAugust 19, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSAugust 17, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSAugust 15, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSAugust 3, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJuly 24, 2016
RECALL 16V-061. RECEIVED RECALL NOTIFICATION FROM ACURA MARCH 2016. IT HAS BEEN WELL OVER 60 DAYS AND NO FURTHER INFO FROM ACURA ABOUT PARTS AVAILABILITY. I HAVE CONTACTED DEALER TWICE WHERE ORIGINAL PURCHASE WAS MADE(PARK ACURA) AND WAS TOLD THE PARTS ARE NOT YET AVAILABLE FROM ACURA.
AIR BAGSJuly 19, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJuly 18, 2016
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO VEHICLE MOTOR COMPANY FAILURE TO CORRECT AIRBAG RECALL DEFECT IN A TIMELY MANNER. *SMD
AIR BAGSJuly 18, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAGSJuly 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJuly 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT PROVIDED.
AIR BAGSJuly 13, 2016
TAKATA RECALL - MY COMPLAINT IS BECAUSE OVER 2 MONTHS HAVE GONE BY SINCE THE FIRST TIME (MAY 05TH) I CONTACTED THE ACURA DEALER IN ORDER TO SCHEDULE THE AIR BAGS REPLACEMENT. THEY HAVE FAILED TO SOLVE WITHIN 60 DAYS OF OUR FIRST ATTEMPT TO SCHEDULE REMEDIATION. WE WERE APPOINTED A LOANER BUT THAT JUST SEEMS TO MAKE ACURA LOSE THE SENSE OF URGENCY FOR THE REMEDIATION.
AIR BAGSJuly 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJuly 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJuly 6, 2016
TAKATA RECALL -- I FIRST LEARNED THAT MY VEHICLE WAS PART OF THE TAKATA RECALL IN MARCH 2016, WHEN I TOOK THE CAR IN FOR REGULAR SERVICE. AT THAT TIME, THE DEALERSHIP SAID THAT PARTS WERE NOT AVAILABLE. THEY DID NOT INSTRUCT ME TO STOP DRIVING THE CAR, WARN ME OF THE SERIOUSNESS OF THE RECALL, OR OFFER ME A RENTAL. INSTEAD, I DROVE THE CAR UNTIL EARLY MAY, AND THEN CALLED TO CHECK ON THE STATUS OF PARTS. WITH PARTS STILL NOT AVAILABLE, THE DEALERSHIP THEN INSTRUCTED ME TO STOP DRIVING THE VEHICLE AND PUT ME IN A RENTAL. NOW, AFTER 2 MONTHS OF DRIVING A RENTAL AND 4 MONTHS OF KNOWING ABOUT THE RECALL, I STILL CANNOT GET ANY INFORMATION FROM ACURA ABOUT WHEN MY PARTS WILL BE AVAILABLE. MY CAR IS SITTING IN MY GARAGE WITH A DEAD BATTERY AND POTENTIALLY ADDITIONAL DAMAGE FROM THE PROLONGED STORAGE, I'M DRIVING A MUCH CHEAPER VEHICLE THAN THE ONE I PURCHASED AND AM STILL PAYING FOR, AND ACURA JUST KEEPS SAYING THAT THEY DON'T HAVE PARTS. I AM VERY FRUSTRATED AND EITHER WANT MY PARTS AND MY VEHICLE REPAIRED IN THE NEAR FUTURE OR WANT ACURA TO FACILITATE THE TRADE-IN OF MY VEHICLE FOR A 2017 MODEL, WHICH IS NOT RECALLED, BY MAKING UP SOME OF THE DIFFERENCE BETWEEN THE TRADE-IN VALUE OF MY VEHICLE AND THE COST OF A 2017 MODEL.
AIR BAGSJuly 6, 2016
TAKATA RECALL. MY COMPLAINT IS THAT ACURA AND/OR MCGRATH ACURA DEALERSHIP IN MORTON GROOVE ILLINOIS IS NOT SUPPORTING THIS RECALL. I RECEIVED A RECALL NOTICE IN THE MAIL FROM ACURA, BACK IN FEBRUARY,2016, STATING MY VEHICLE IS PART OF THIS RECALL. IN FEBRUARY OR MARCH, I CALLED MCGRAFH ACURA DEALERSHIP IN MORTON GROOVE, ILLINOIS AND WAS TOLD THEY WOULDN'T HAVE PARTS UNTIL THE SUMMER. I CALLED THE SAME DEALER TODAY,7/6/2016, AND WAS TOLD PARTS WERE NOT THERE FOR MY SUV. SERVICE DEPARTMENT SAID PARTS WERE TRICALLING IN FROM ACURA AND THEY ARE APPROXIMATELY 200 PEOPLE AHEAD OF ME. SO I'M ON A WAITING LIST WITH NO DEFINITE TIME WHEN THEY WILL DO THE RECALL. HAVE YOU HAD OTHER COMPLAINTS LIKE THIS? THEIR RECALL NOTICE STATES MY SAFETY IS AT RISK BUT THEY DON'T' SEEM TO CONCERNED.
AIR BAGSJuly 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJune 24, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSJune 15, 2016
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO NO RESPONSE AFTER SEVERAL REQUESTS TO DEALERSHIP TO REPAIR DEFECTIVE AIRBAGS. *SMD
AIR BAGSMay 13, 2016
FOLLOW UP LETTER FROM ACURA ABOUT AIR BAG, GIVEN A CASE# 04667931, AND PROMISED A LOANER CAR THROUGH DEALER; CENTER ACURA IN SHERMAN OAKS, CA. CONTACTED DEALER, REFUSED TO GIVE A LOANER CAR. CALLED ACURA BACK, NEVER HEAR ANYTHING!
AIR BAGSMay 10, 2016
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE WITHIN A REASONABLE TIME FRAME TO REPAIR DRIVERS FRONT AIRBAG INFLATOR RECALL. CONSUMER STATES DEALERSHIP USED RECALL TO PRESSURE THEM INTO PURCHASING A NEW VEHICLE. *SMD
AIR BAGSMay 10, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND THE DEALER STATED THAT THE PARTS MIGHT NOT BE AVAILABLE UNTIL MID AUGUST OF 2016. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME OF THE RECALL REPAIR. THE DEALER WAS CONTACTED FOR MONTHS AND UPON SPEAKING TO THE MANUFACTURER THEY HAD NO ADDITIONAL INFORMATION OTHER THAN THE CONTACT MIGHT HAVE TO WAIT. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE
AIR BAGSMay 1, 2016
I PURCHASED MY 2014 HONDA ACURA RDX FROM VANDERGRIFF ACURA IN 2014. I HAVE RECEIVED A SAFETY RECALL ON IT FOR FAULTY AIRBAGS. MY HUSBAND AND I ARE RETIRED, AND ARE VERY WORRIED ABOUT OUR CAR WE CAN'T DRIVE. WE DID GET A RENT CAR. IN THE RECALL LETTER, IT STATES WE SHOULD GET THE AIRBAG INSTALLED BY THE SUMMER. I HAVE AN EMAIL FROM AN EMPLOYEE OF VANDERGRIFF ACURA, THAT IT MIGHT BE FALL BEFORE WE GET IT INSTALLED. RIGHT NOW, OUR BEAUTIFUL CAR IS SITTING IN THE GARAGE, HAS BEEN FOR 1 MONTH. WE REALLY CAN'T IMAGINE IT THERE UNTIL FALL? IS IT HARD ON A CAR TO LEAVE IT LIKE THIS? WE ARE WORRIED AND JUST DO NOT KNOW WHAT TO DO. WE PAID $32,000.00 FOR THIS CAR IN 2014, AND NOW WE FEEL LIKE VANDERGRIFF ACURA KNEW AT THE TIME THEY SOLD US THIS AUTO, THAT THE AIRBAGS WERE FAULTY, AND THEY PUT OUR LIVES AT DANGER.MY EMAIL ADDRESS IS [XXX] AND MY MAILING ADDRESS IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SUSPENSIONApril 14, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL NOISE. THE DEALER DIAGNOSED THAT THE DRIVER SIDE STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
AIR BAGSApril 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER AND MANUFACTURER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGSApril 6, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAGSMarch 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR AND ONLY INDICATED THAT THE PART MAY BECOME AVAILABLE MID SUMMER 2016. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
AIR BAGSMarch 29, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE'S AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
AIR BAGSMarch 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED AN INTERIM NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE MANUFACTURER ONLY INDICATED THAT THE PARTS MAY BECOME AVAILABLE BY MID SUMMER 2016. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE DEALER WOULD BE SUPPLIED WITH THE PARTS AND THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SUSPENSIONFebruary 9, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT HEARD AN ABNORMAL NOISE IN THE REAR OF THE VEHICLE WHILE DRIVING OVER DIVOTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR SHOCK ABSORBERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,253....UPDATED 04/26/16 *BF
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINENovember 13, 2015
WE HAVE TWO 2014 RDX'S. WIFE HIT A DEER WITH DAMAGE TO THE RIGHT FRONT LIGHT AND RIGHT FRONT QUARTER PANEL. SUPPOSE TO BE A 3700.00 REPAIR BUT WHEN BODY SHOP DROVE RDX INTO THEIR BUILDING IT CAUGHT FIRE AND NOW WE HAVE A TOTALED 40,000 RDX. EVERYBODY HAS SAID THEY CAN'T EVER REMEMBER A ACURA EVER CATCHING ON FIRE. IN TALKING WITH A ACURA MECHANIC HE MENTIONED SOMETHING ABOUT THEY HAD SOME ELECTRICAL ISSUES ON THESE VEHICLES BUT NOTHING WAS PROVEN. WE ARE WAITING ON THE RESULTS FROM THE ELECTRICAL ENGINEERS THAT THE INSURANCE PEOPLE HAVE HIRED TO TRY TO DETERMINE IF THERE IS A PROBLEM WITH IT'S MANUFACTURING OR SOMETHING ELSE THEY ARE ASKING IF ANY THING WAS LEAKING FROM THE VEHICLE AND AS FAR AS WE KNOW IT WASN'T LEAKING SINCE WE KEPT DRIVING IT UNTIL WE TOOK IT TO THE BODY SHOP. MY PROBLEM IS I DON'T WANT TO PARK THE OTHER RDX IN MY GARAGE NOT KNOWING IF THE VEHICLE HAS A MANUFACTURING ELECTRICAL PROBLEM. THE MECHANIC TOLD ME TO DISCONNECT MY BATTERY CABLE IF I WAS WORRIED. I DON'T FINE THAT AS A SOLUTION TO THE PROBLEM. THE OTHER PROBLEM WE HAVE IS THE CAR WAS BEING DRIVEN AND THEY PULL IT INTO THEIR SHOP WHERE THEY HAVE WORKED ON HONDA'S AND ACURA'S FOR A LOT OF YEARS AND THIS MODEL CATCHES ON FIRE. SOMETHING ISN'T RIGHT. MY WIFE TOOK SOME PICTURES ON HER PHONE OF HER RDX.
UNKNOWN OR OTHERMay 21, 2015
SECURITY SYSTEM ENGAGES ITSELF WHEN YOUR IN THE CAR WITH ALL SYSTEMS SHUT DOWN. ALSO ENGAGES ITSELF WHEN THE CAR IS ON AND IN GEAR. ALARM GOES OFF AND SECURITY LIGHT GOES ON AND CANT BE STOPPED BY KEY FOB OR TURNING THE CAR OFF. THEN TURNED THE CAR OFF AND THEN IT WOULD NOT START ALARM STILL SOUNDING THEN IT STARTED WHILE ALARM ON AND ALARM LIGHT ON AND DROVE A DISTANCE WITH ALARM SOUNDING THEN STOPED AND TURNED CAR OFG AND ALARM WENT OFF AND DID NOT RESTART ITSELF AGAIN. MY CONCERNS HAVE BEEN BROUGHT TO THE RALLYE ACURA DESLER IN ROSLYN NY WHERE CAR PURCHASED SINCE MARCH BUT NO RESPONSE. I AM CONCERNED THAT ALARM ENGAGES ITSELF WHEN I AM DRIVING AND MAY TURN THE CAR OFF. MUST BE A SHORT OR DEFECT IN THE SYSTEM. ALSO THE ALARM IS ABLE TO BE TURNED ON WHEN ALL WINDOWS ARE WIDE OPEN. THESE ARE NOT ONLY SAFTEY CONCERNS BUT SECURITY ISSUES AS WELL. THE CAR ALARM IN PROGRESS CAN BE DRIVEN OFF AND SEEMINGLY HALTED WHEN STOPPED.
SERVICE BRAKESNovember 26, 2014
THE FRONT BRAKES ON MY 2014 ACURA RDX WORE OUT AFTER ONLY 15,000 MILES. THIS IS TWO TO THREE TIMES FASTER THAN ANY PREVIOUS VEHICLE. THEY WORE OUT SO QUICKLY THAT THE BRAKES WORE ALL THE WAY DOWN TO THE ROTOR CAUSING METAL TO RUB. *TR
ELECTRICAL SYSTEMAugust 8, 2014
MY WIFE AND I PURCHASED A NEW 2014 ACURA RDX WITH NAVIGATION IN EARLY MARCH 2014. IN CONSIDER THE NAVIGATION SYSTEM AND THE BLUETOOTH INTERFACE 'UNSAFE AT ANY SPEED'. ACURA IN ITS INFINITE WISDOM DECIDED NOT TO OFFER A TOUCH SCREEN INTERFACE AND TO DISABLE MANUAL CONTROLS WHILE THE VEHICLE IS IN MOTION. 1 - THIS PREVENTS A PASSENGER FROM ENTERING TRIP DESTINATION. 2 - DETAILS OF A LOCATION MUST BE ENTERED ONE CHARACTER AT A TIME. 3 - THIS CAN ONLY BE DONE BY VOICE COMMAND FROM THE DRIVER'S STEERING WHEEL CONTROLS. 4 - AFTER PRESSING THE TALK BUTTON TWICE AND SPEAKING A LETTER, THE SYSTEMS RESPONDS WITH THREE NUMBERED CHOICES THAT MUST BE SELECTED BY PRESSING THE TALK BUTTON TWICE AND SPEAKING THE NUMBER NEXT TO THE CORRECT LETTER. THIS MUST BE REPEATED FOR EVERY LETTER IN THE PLACE NAME, STREET NAME, STREET NUMBER AND CITY. IT IS SO DISTRACTING TO BE INFINITELY MORE DANGEROUS THAN A TOUCH INTERFACE. TO MAKE MATTERS WORSE, THE PRE-LOADED MAP IS INACCURATE. FOR INSTANCE, CALIFORNIA STATE HIGHWAY 1 IS NOT CATEGORIZED AS A MAJOR ROAD. SO DIRECTIONS FROM NORTHERN CALIFORNIA TO BIG SURE FOR EXAMPLE WILL BE 2.5 HOURS LONGER THAN THEY SHOULD BE BECAUSE THE SYSTEM WANTS TO TAKE THE DRIVER DOWN TO SAN LUIS OBISPO AND THEN BACK NORTH UP THE COAST ON US 101. NEITHER THE SALES DEPARTMENT, THE SERVICE DEPARTMENT, THE MAPPING COMPANY OR ACURA CLIENT RELATIONS SEEM TO BE REAL CONCERNED. THIS WAS A TOTAL WASTE OF APPROXIMATELY $3,000. WE MUST RELY ON A GARMIN IN THE CAR TO GET ACCURATE AND SAFE USAGE FOR NAVIGATION. WE HAVE A CASE NUMBER WITH ACURA CLIENT RELATIONS AND WE WILL PURSUE THIS UNTIL WE RECEIVE A FIX OR RECOMPENSE. I WORK IN THE TECH INDUSTRY IN USER TECHNICAL SUPPORT, SO THIS IS NOT A USER ISSUE. *TR
SERVICE BRAKES, HYDRAULICAugust 6, 2014
ACCORDING TO DEALER AND ACURA FACTORY REPRESENTATIVE, RDX HAS FLOATING BRAKE PADS INSIDE CALIPER CLIPS. THE BRAKE PADS MAKE A VERY LOUD METAL ON METAL SOUND AGAINST CALIPER CLIPS OVER BUMPS, POT HOLES AND LANE DIVIDERS. ACURA CLAIMS THIS IS A CHARACTERISTIC OF THE CAR. PHYSICS TELLS ME THAT METAL ON METAL WILL EVENTUALLY WEAR CAUSING BRAKE PAD FAILURE. DEALER IS CONCERNED AND FEELS EXPLANATION FROM ACURA IS UNSATISFACTORY. ACURA REPRESENTATIVE WILL WRITE A REPORT TO MANUFACTURER. ALL 2014 RDX MODELS HAVE SAME PROBLEM. DEALER CAN NOT SAY THAT THERE IS NOT A SAFETY PROBLEM. DEALER SAYS, "I DON'T THINK THERE IS A SAFETY PROBLEM". THERE NEEDS TO BE AN IMMEDIATE INVESTIGATION INTO THIS ISSUE, BECAUSE IT AFFECTS HUNDREDS OF RDX OWNERS. THE MANUFACTURER TO THIS POINT HAS HAD A VERY CAVALIER ATTITUDE THAT THE METAL ON METAL SITUATION JUST COMES WITH THE CAR. THE DEALER CONFIRMS,"THE NOISE ISSUE IS SUBSTANTIAL". THE DEALER HAS BENT OVER BACKWARDS TO ISOLATE THE ISSUE, BUT HAS NOT RECEIVED ANY BACK-UP OR HELP FROM THE ACURA. DEALER HAS USED RUBBERIZED PAINT AND NEW BRAKE PADS TO QUIET NOISE, BUT HAS TOLD ME THAT IT IS NOT A FIX. IT IS DONE FOR DIAGNOSES PURPOSES. AT THIS TIME THERE IS AN OPPORTUNITY BY THE FEDERAL GOVERNMENT TO PREVENT INJURY OR DEATH BEFORE IT HAPPENS DOWN THE ROAD AS THE CAR AGES AND METAL WEARS. I STRONGLY FEEL THAT FEDERAL GOVERNMENT SHOULD INTERVENE IMMEDIATELY TO CHECK THIS SITUATION OUT FOR ALL 2014 RDX OWNERS. THANK YOU
STEERINGMay 5, 2014
THE POWER STEERING JAMMED UP ABOUT 11 TIMES DURING A 1 MILE STRETCH OF ROAD - THE DRIVING CONDITIONS WERE PERFECTLY NORMAL - TRAFFIC AND I HAD TO RESTART THE VEHICLE 11 TIMES! THEN ON THE HIGHWAY IT AGAIN JAMMED UP AND I ALMOST GOT HIT BY A TRUCK SINCE I WAS TAKING AN EXIT. *TR
SUSPENSIONMarch 28, 2014
AT SLOW SPEEDS (< 30 MPH), WHEN THE VEHICLE HITS A UNEVEN ROAD SURFACE, A LOAD DRONE/CLUNK NOISE OCCURS FROM THE READ OF THE VEHICLE. THE VEHICLE WAS SERVICED AT THE DEALER AND HAD THE REAR STRUTS REPLACED. PROBLEM WAS RECTIFIED BUT NOW THE ISSUE IS SLOWLY RETURNING. THIS ISSUE IS BEING SHARED BY MANY AS DISCUSSED ON THE ACURA RDX FORUMS. *TR
VEHICLE SPEED CONTROL,SERVICE BRAKESMarch 11, 2014
THE BRAKES DO NOT STOP THE VEHICLE CONSISTENTLY. THE STORY OF MY INCIDENT GOES AS FOLLOWS: I WAS DRIVING IN DRY CONDITIONS AS I APPROACHED A STOP LIGHT AND BEGAN TO APPLY THE BRAKES. ONCE THE VEHICLE CAME TO A COMPLETE STOP THE CAR THEN BEGAN TO SLIDE INTO A BUSY INTERSECTION. THE ONLY WAY I WAS ABLE TO STOP WAS BY PUTTING THE CAR IN PARK. LUCKILY THE OTHER DRIVERS WERE ABLE TO SEE SOMETHING WAS WRONG AND DID NOT PROCEED TO DRIVE THROUGH ME. THIS HAS HAPPENED TO ME TWICE! THE OTHER TIME I WAS DRIVING UNDER WET CONDITIONS AND THE CAR DID NOT EVEN COME TO A COMPLETE STOP. IT JUST CONTINUED TO SLIDE INTO THE INTERSECTION. I AM VERY CONCERNED FOR MY SAFETY AND LIFE! ACURA DEALERSHIP REFUSES TO ADMIT THAT THERE IS ANYTHING WRONG WITH THE VEHICLE AFTER INSPECTION AND I DON'T KNOW WHAT ELSE TO DO. THE DEALERSHIP HAS CONTINUED TO DISMISS MY CONCERNS. *TR
FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)March 4, 2014
RDX AWD UNDER ICY CONDITIONS CAN KILL TORQUE TO ALL 4 WHEELS. IN MY CASE AS SOON AS ALL TORQUE WAS LOST THE VEHICLE IMMEDIATELY STARTED SLIDING DOWN THE INCLINE. I WAS ABLE TO STEER THE VEHICLE IN A 180 DEG TURN AND SLIDE FORWARD DOWN THE HILL UNTIL TORQUE TO THE WHEELS WAS FINALLY RESTORED. THERE IS NO MENTION OF LOSS OF TORQUE IN ANY ACURA LITERATURE AVAILABLE TO ME AND ACURA REFUSED TO PROVIDE INFORMATION AFTER THE INCIDENT WAS REPORTED. I CONSIDER THIS A SERIOUS DESIGN FLAW. *TR
VISIBILITY/WIPERFebruary 8, 2014
I TOOK MY RELATIVELY NEW ACURA TO THE POHANKA ACURA DEALER IN CHANTILLY VIRGINIA WHERE THE CAR WAS PURCHASED TO HAVE THE PASSENGER - SIDE MIRROR FIXED. IT DOES NOT ROTATE TO THE RIGHT ENOUGH FOR ME TO SEE CARS TO MY RIGHT WELL ENOUGH. THE SERVICE TECHNICIAN ([XXX]) ADMITTED THAT IT WAS A DEFECT, BUT SAID THAT IT COULD NOT BE REPAIRED BECAUSE ALL THE ACURA RDX'S WERE MADE THAT WAY AND COULD NOT BE CHANGED. THIS DEFECT IS A DANGER TO MY DRIVING AND REALLY WARRANTS YOUR INVESTIGATION. THANK YOU FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VEHICLE SPEED CONTROL,UNKNOWN OR OTHERAugust 28, 2013
ACURA RDX TECH PURCHASED 30 DAYS AGO, UP-SHIFTED WHILE PARKING INTO A PARKING SPOT IN A PARKING GARAGE. THE VEHICLE SUDDENLY AND VIOLENTLY ACCELERATED WHEN PUSHING ON THE BRAKE BEFORE A COMPLETE STOP AND RAN INTO THE CHAIN LINKED FENCE. THE DRIVER GOT A SEAT BELT BURN ON THE LEFT UPPER CHEST AND SOFT TISSUE INJURY TO THE NECK. THE FRONT PART OF THE VEHICLE GOT SIGNIFICANT BODY DAMAGE. A COUPLE INCIDENCES OF THE CAR VIOLENTLY UPSHIFTED WHEN MOVING FROM A STOP WERE ALSO NOTED BEFORE THIS ACCIDENT HAPPENED. THE CAR WAS BOUGHT BRAND NEW A MONTH AGO. THIS IS THE EXACT SIMILAR INCIDENCE TO THE COMPLAINT # 10510220. ACURAZINE COMMUNITY FORUM HAS OTHER INCIDENCES SIMILAR TO MY ACCIDENT. THIS IS A MAJOR SAFETY CONCERN. THE VEHICLE WAS BROUGHT TO THE ACURA DEALER FOR INVESTIGATION. *TT